Name: Ibis Styles Madrid Airport Valdebebas (Open Mar. '
Address: Fernando Higueras Street 55, Madrid, 28055, ES

10/10

Exceptional

21 Jul 2026

Mia

The room was quiet and clean. The property was well maintained. I enjoyed the pool area. There was no body lotion unfortunately and the luggage scale was broken. Overall a great stay

Self

10/10

Exceptional

19 Jul 2026

Rachel

Very nice place to stay. Quiet and close to many restaurants.

Partner

10/10

Exceptional

19 Jul 2026

Dayana

The hotel is really beautiful, nice decoration. Breakfast buffet was really good and the room was very confortable. Shuttle service was available, we really enjoy to be here.

Family

10/10

Exceptional

17 Jul 2026

Adriana

Great place!

10/10

Exceptional

16 Jul 2026

Julian Guillermo

El hotel está cerca del aeropuerto ofrece servicio de shuttle bus, las instalaciones son modernas y limpias el desayuno es suficiente y ofrece variedad de opciones en el buffet, lo malo es que está lejos de las líneas de metro y queda un poco aislado del transporte público

Partner

10/10

Exceptional

16 Jul 2026

Jybettssy

Cerca del aeropuerto y con transporte.

Family

10/10

Exceptional

15 Jul 2026

Elizabeth

Room was excellent! The shower was the best one on our Spainish trip this year. There wasn’t much in the area now, but I’m sure in 5-10 years there will be - with that said, onsite restaurant was fine but expensive as expected.

Partner

10/10

Exceptional

15 Jul 2026

Myrna

Everything was perfect except for the shuttles service. One bus is not enough. I suggest having a continue hourly service.

Friends

10/10

Exceptional

14 Jul 2026

Ninoska

Very nice hotel. Big rooms.

8/10

Excellent

14 Jul 2026

Mercedes

Room smelled like cigarette smoke, even though it’s a non-smoking hotel. They “cleaned” the air, but at the end of the day it still smelled. They didn’t change our room because they were full, but people came after us and still checked in.

Family

10/10

Exceptional

14 Jul 2026

Danna Sofia

Habitaciones muy limpias y cómodas y el personal muy amable.

Self

10/10

Exceptional

13 Jul 2026

Diego

Great modern hotel with plenty of character and style. Plenty of amenities to take advantage of: Pool, Roof-bar, Lobby bar and restaurant will lots of food and drink choices. Very friendly and helpful staff.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Ricky

Great hotel and location to airport. Shuttles run at set times so check timetable

Self

10/10

Exceptional

10 Jul 2026

Yohana

Beautiful amenities. Clean, and well maintained. Helpful staff. Lockers for a fee to hold your luggage in case of an early arrival and a later check in.

Partner

10/10

Exceptional

07 Jul 2026

Shauna

Who has a very different location than all the other places?In spain, but very quiet, very clean, very new, very helpful...

Partner

4/10

Poor

07 Jul 2026

Ninos Amanuel

Nothing

8/10

Excellent

06 Jul 2026

Anita

Room was clean and quiet. Staff were very helpful and friendly. Breakfast was excellent. Great to have the pool on such a hot day.

Self

6/10

Pleasant

04 Jul 2026

Nancy

Upon my arrival, it was a rocky start. The male staff who checked us in, was very unwelcoming and rushed us through the process. We did have a few issues and three room changes due to issues in the room from poor air conditioning, and etc. We were even stuck in the elevator. It stopped went dark and had to use my flashlight off my cell phone start pushing different buttons and finally got the elevator to work and the light to go back on. What made my review go from a definitely a one star and move it to a three star is because of the night supervisor on my first day who tried to fix and accommodate. Ultimately by 2:30 in the morning we were finally settled in the third room that finally everything was working other than the toilet paper holder came off the wall, which looked like it was just glued on. They need to evaluate their employees and make sure that all rooms are kept up to the standard in which they would like it to be.

Family_with_children

4/10

Poor

04 Jul 2026

Charlie

Useful airport shuttle but paper thin walls

Partner

10/10

Exceptional

03 Jul 2026

Milissa

It was easy to find. The air conditioning was fabulous after a long hot day of travel. The shower had great water pressure and a good size. The staff was very helpful and always asking how they could help us. Breakfast was fresh and delicious. Great stay! Shuttle to airport was very convenient.

Family

10/10

Exceptional

01 Jul 2026

john

Location was great close to airport.
Lovely roomy room and bathroom.
Pool was great after a hot day.
Only comment would be food not really there thing - not overly impressed with breakfast-bacon wallowing in grease in a crockpot -no eggs

Partner

8/10

Excellent

01 Jul 2026

Irene

Facilties for tea and coffee in the room would have made it perfect.

Partner

10/10

Exceptional

30 Jun 2026

Lijun

Great hotel. Location,service ,breakfast

10/10

Exceptional

28 Jun 2026

Tomas Jorge

Everything brand new, the staff is the best! Specially Daniela!
Great neighborhood.
Could be a little better the way yo have to reserve de transfer.
Will be back

Self

10/10

Exceptional

27 Jun 2026

Rodrigo

Excellent hotel airport. Looks fairly new so facilities are great and good looking

Partner

10/10

Exceptional

24 Jun 2026

Jesse

stayed one night before headin back to NY, place is 10 mins away from the airport so this was ideal

Friends

6/10

Pleasant

21 Jun 2026

Rafael

.

Family

8/10

Excellent

20 Jun 2026

Steven

This is a very stylish, but spartan airport hotel. Our room had no closet or other storage to speak of and was on the small side. The room was clean and adequate for one night. The hotel bar was well staffed and served a variety of liquor, beer, and wine in a comfy environment. Room was quiet. The airport shuttle driver was the real standout here. He only stops at terminal 2 and 4, but gave us great directions to terminal 1 that made it a breeze to catch our flight.

Partner

4/10

Poor

20 Jun 2026

Carlos

I’d say our stay here was Ookay…
Yes, it is a new building, new rooms….
But….
Extra Extra Extra basic…

Other than wall hanged soap dispensers and toilet paper + bed + tv (basic slow channels) there’s noting offered in the room.
Shower soap dispenser was empty (why do we need to call reception to fill up????)
We come to room late at night and the least I want is to ask reception to send someone to fill up, so we had to use the one from the sink.

Reception staff: very blunt attitude. Not helpful or friendly… for instance they don’t offer basic info about the hotel… they even never mentioned there was free water supply on the wall by elevators area… we found out by accident on our last day after having paid €4 multiple times for water bottles.
Only one reception agent when we arrived, despite the large amount of ppl.
Staff works there as if they don’t get paid enough.

This hotel is far from everything, just a few restaurants near by.

To go to the nearest metro station one must take app ride service or a bus.

Elevators are very slow, and although two of them lists/display access to the roof top, it doesn’t take you there… only to the 7th floor then stairs.
All of this info one has to figure out by yourself.

Beer at the lobby bar same price as the Ritz lol.
€5.90

Night time coffee, not available as per bartender.

Over all, the nightly rate cost at this hotel doesn’t match what better hotels/locations offer.

Partner

10/10

Exceptional

19 Jun 2026

Maykel

espectacular

Partner

10/10

Exceptional

17 Jun 2026

Jimena

Even though my stay was short, everything was great. The staff, the room, the cleanliness and the breakfast the next day. I felt safe as a female solo traveler. And the included shuttle from and to the airport was extremely convenient. I'd very much go back when needed.

Self

10/10

Exceptional

17 Jun 2026

Teresa

Nice place to stay near airport. Included shuttle was great!

Family

4/10

Poor

17 Jun 2026

Cecilia

Would not stay here again. We were put in a handicap accessible room, which when taking a shower, the whole bathroom flooded. Sort of a safety risk. Asked for a wake up call, never received.
We have stayed at other Ibis Hotels without these issues.

Partner

10/10

Exceptional

17 Jun 2026

Alvaro

We had a great experience at Ibis Madrid Valdebebas. I stayed for one night, and my parents stayed again on their return trip. The service was consistently excellent, with friendly and helpful reception staff who made us feel very welcome. The bar area, breakfast, and overall atmosphere were all great. The hotel is clean, comfortable, and offers great value. We would definitely stay here again.

Friends_and_family Family

8/10

Excellent

16 Jun 2026

Keither Marbella

There is no fridge in rooms

Friends

10/10

Exceptional

15 Jun 2026

AUGUSTO

Brand new and convenient to the airport.

Shuttle leaves every 30 minutes.

Self

10/10

Exceptional

14 Jun 2026

Waylon

Very helpful and courteous

Partner

10/10

Exceptional

13 Jun 2026

Josiane

Even though we stayed for one night, the hotel is great! A relaxed and modern vibe. The only thing we struggled with was the shuttle bus from the airport to the hotel, but the rest was really great!

Partner

6/10

Pleasant

10 Jun 2026

Anay

Poool was not in service

10/10

Exceptional

10 Jun 2026

Diana

We stayed one night here. The breakfast buffet was an additional charge; it had great and varied options. The shuttle was a great amenity. I would stay here again if needing a nice, clean, and comfortable hotel near the airport.

Friends

10/10

Exceptional

09 Jun 2026

Ángela

All good

Partner

10/10

Exceptional

09 Jun 2026

Arelys

Airport shuttles include, very nearby.

Family

10/10

Exceptional

09 Jun 2026

Cindy

Very clean and friendly staff. Food in the restaurant was excellent

Self

10/10

Exceptional

09 Jun 2026

Sanne

Great hotel. Was very clean, had AMAZING air conditioning, great shower, very helpful staff, very comfy beds, lovely and comfy sitting area outside, pool was great.

Easy to get to the airport. Bit trickier to get to the centre and takes about 50 minutes on public transport which is the only downfall.

There are some cheap lockers at the hotel which came in handy on our last day as our flights were at 10:30pm and we still wanted to explore the city without having to carry all of our luggage.

Friends

8/10

Excellent

08 Jun 2026

Carlos

Clean room. Too much light in the night as there are a couple of blue lights that are on all the time.
Shuttle bus has the seats so close to each other that a standard size legs person has difficulty feeting them behind the seat k the front.
All does not allow to collect points when booking outside their app.
Other hotel chains like IHG, Marriott, etc do allow to collect points, so I try to avoid All hotels as much as possible.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Yiyu

The room was clean and we had a nice view at 6th floor. The staff was friendly. The breakfast provided a good number of choices. The airport shuttle bus was helpful. But remember to get the tickets from the front desk 45 minutes before it leaves the hotel. There were only 18 seats on the shuttle bus. There were a lot of people in the hotel. It seems that people like the location which is convenient to the airport.

Partner

6/10

Pleasant

04 Jun 2026

Wayne

This is a new property in very good condition. Breakfast was very nice. Rooms were clean. There is nothing to do within a walkable difference.
The primary reason we booked this property was for the convenience of the airport shuttle. This amenity was extremely disappointing. It is a frustrating hassle to book, with limited space and very specific and limited time options.

Partner

10/10

Exceptional

04 Jun 2026

Edwin

Excellent hotel.

Partner

10/10

Exceptional

03 Jun 2026

Angelina

New hotel with a great location near the airport. Great and on time shuttle service to/from airport. Great location if you have an early morning flight!

Family

10/10

Exceptional

03 Jun 2026

nicola

Bed v comfy. Pool small but nice. Restaurant ok, burgers on night of arrival rather poor, but salad on departure stay good. Pickup good. Drop-off a bit stressful as they don't issue tickets until 45 mins before.

Partner

10/10

Exceptional

02 Jun 2026

Hendrik

Hotel is new and very close to the airport. The free airport shuttle service was a deciding factor in choosing this hotel. There were a lot of staff, very helpful and courteous. Breakfast bar was good, with a lot of choice and reasonably priced.

Partner

6/10

Pleasant

02 Jun 2026

Maria

We only stayed for one night. I chose that hotel only of it’s convenience to be close to the airport.
The hotel offers minimal in the room .
I didn’t use the hotel shuttle it was a bit of a pain. It was easier to grab a Uber for $10.00.
The quality of the hotel was very poorly maintained.
I went to hang my towel up n the hook fell off.
Room was very small.

Partner

8/10

Excellent

02 Jun 2026

Angela

Good place to stay either night before or after arriving by air. Good breakfast including scrambled eggs and sausages, fruit, Spanish omelette, pastries galore, etc.
Bedroom clean and spacious. I would have liked a glass or paper cup for water to take my pills with. Also only one very small rubbish bin (in the bathroom) in the entire suite. I was solo so no problem. But two people might have had more rubbish to get rid of. Very minor stuff. This is just a suggestion. I would stay here again.

Self

10/10

Exceptional

01 Jun 2026

Sergey

Everything was great 👍 ✈️

Friends_and_family Family

10/10

Exceptional

30 May 2026

Maria

..

10/10

Exceptional

29 May 2026

Jakub

All good

Self

8/10

Excellent

27 May 2026

Jocelyn Elizabeth

Unique property. Restaurants in 10 min walking distance. Check in is unusual. Done at combo of bar area and side table. No ice machine but can ask at bar. No coffee maker in room and only 3 pillows.

Partner

10/10

Exceptional

27 May 2026

Gabriella

The hotel was very convenient for the proximity to the airport and the shuttle next morning appreciate.
The rooms are clean, comfortable with open wifi, and comfort beds.
The restaurant is open until 11 pm and it has an early breakfast with good selection.
Just perfect for an in-between flights.

Self

10/10

Exceptional

26 May 2026

LINDSAY

The location of this property is great for the airport, 5 minutes in taxi or uber.
Property is clean, well maintained the only thing I didn’t like was the pool and roof top was closed only open from June to Sept. Other than that I would definitely stay at this location again.

Partner

10/10

Exceptional

26 May 2026

Fiona

Great place - close to airport, nice hotel, good restaurant, clean and modern.

10/10

Exceptional

25 May 2026

Imtiaz

My first ever stay at Ibis. Amazing experience and excellent value for money. Breakfast was superb!!!

Self

8/10

Excellent

25 May 2026

Janice

Convenient location near the airport with easy shuttle transport. Hip vibe with nice outdoor patio for lounging. Room and bed were very comfortable. Check in is located at the end of the bar and right inside the entrance, which makes for a cramped space for the line of people coming off the shuttle. Service was friendly and efficient. I would stay here again.

Self

10/10

Exceptional

24 May 2026

Karen

Nice

Partner

10/10

Exceptional

24 May 2026

Janet

Very convenient when having layovers super close to the airport and new property so great. Pool is not open all the time so they lack what to do.

Partner

8/10

Excellent

23 May 2026

Alexander

Apart from all the good things - quiet, new, easy - two things made it less than stellar for me. Not a red flag, but the pool is closed. I was SO thinking of relaxing... but it is closed. Nothing to see in the neighborhood unfortunately so there is only a small garden to relax. Another thing was their shuttle booking system, they tell you need a ticket around the time the previous shuttle leaves... but then magically all the tickets for the next one were gone. No biggie but had to take a Uber instead.

Self

8/10

Excellent

20 May 2026

Olga

everything was in order and organised for the clients. The staff could be a little more pleasant, they all seemed a bit too busy to pay extra attention to the guests.

Self

8/10

Excellent

20 May 2026

Steve

10 year anniversary trip....pretty convenient, super clean hotel with a very good 14 EURpp breakfast.
We had to wait since check-in wasn't until 2pm but we arrived around 9am. Fair enough. The only problem is that we were told we had to wait about 2 hours. Ok, international flight, everyone's exhausted, and there are 8-10 people sitting around the lobby waiting to checkin (various stages of sleep deprivation, etc).
We decided to kill some time and eat some of the overpriced breakfast (which was pretty good).
Then, after 3 hours, we went to checkin and were told about the wait until 2pm or we had to pay 30EUR. For 2 more hours? If you told me that earlier, I may have done it.
Yes, it is clearly stated on the website but we hadn't seen that previously.
The shower at this hotel was - by a lot - the best shower I've ever used in my life. The pressure was amazing, the water was hot. Good stuff!
The bed was comfy, the rooms were clean, and the shuttle was efficient (though they are very militant about getting tickets for the shuttle (this is both good and a bit too much). Very organized.
Coffee was good.
Clean.
Short ride to/from airport, shuttle in both directions.

Partner

8/10

Excellent

18 May 2026

Matt

Great airport hotel

Partner

8/10

Excellent

18 May 2026

Julee

For the price, it’s a decent choice. It’s clean, quiet and the restaurant is pretty good. But don’t expect to use the shuttle. We waited for it at the airport 45 minutes before giving up and getting a taxi, so that added to the cost of the stay. Also, their policy for reserving the shuttle at the hotel is bizarre. You can’t reserve the night before. You have to go down 45 minutes before you want to take it to reserve.

Friends_and_family Friends

8/10

Excellent

15 May 2026

Amber

The good: hot water, good water pressure, bed was decent, location was peaceful at night surrounded by wildflowers The bad: loud construction during the day, breakfast was lackluster, reception would not pick up phone and email address provided was incorrect The ugly: airport shuttle stated it ran from 8am-8pm even when you called reception the hours the airport shuttle stated it operated - it did NOT. I’m disabled with mobility issues and chose this to make airport transport easier. If you anticipate an airport shuttle - book melia, senator barajas, really any other hotel that stated airport shuttle did actually send shuttles every half hour or so. Ibis Styles sent the airport shuttle whenever they felt like it - which on Sunday when I arrived I sat outside waiting from 5pm - till it finally showed up at 8:30pm. Truthfully I would just book BeCasa if I wanted to be in Valdebebas neighborhood and take the train or a taxi. The price point should include an airport shuttle that actually operates, breakfast should be complimentary - the security guard for breakfast was a wee bit absurd. Breakfast should be complimentary if you are charging well over a hundred dollars. It was decent for a three night stay. Would not stay again though. Amenities they stated - were not provided. Price point didn’t reflect the quality of service or amenities.

10/10

Exceptional

13 May 2026

Ofelia D

Todo muy limpio , personal muy afable , ropa de cama muy limpia y cómoda y el aire acondicionado súper bueno

Partner

6/10

Pleasant

13 May 2026

Alvar

The room (specially the bathroom) smelled of tobacco. Otherwise all perfect.

Self

10/10

Exceptional

12 May 2026

Francisco

Excelente locacion, muy buen restaurante y su proximidad al aeropuerto lo hacen muy conveniente para una corta estadia.

Partner

2/10

Poor

11 May 2026

Chris

Three things needed for a tolerable hotel stay; temperature control in the room, reasonable quietness and a comfortable bed. At 11:15pm I realized the air conditioning wasn't working. I opened the window instead. This lowered the temperature a bit, but opened the room up to plenty of noise as we were above the entrance. For some reason, every seems to feel the need to talk loudly outside of a hotel. The bed was a relatively thin mattress on wooden slats that creaked with every movement. On the plus side, it is 10 minutes away from the airport, so if a good nights sleep is meaningless to you, go for it. I'll never return.

Partner

10/10

Exceptional

09 May 2026

Naegu

This is the best hotel close to Airport. It is so comfortable to get relaxed after flight or before flight!

Self

10/10

Exceptional

07 May 2026

Ever

Great room and fast check in

10/10

Exceptional

06 May 2026

Jackie

Lovely hotel and grounds, shuttle service to the airport. Friendly staff

Partner

10/10

Exceptional

06 May 2026

Vannra

We had a late check in and only stayed for the night but this place was so cute. They offered airport shuttle services which is what we wanted. The hotel is in what looks like a newly developed up and coming neighborhood. Our room was pretty large with a nice bathroom that had a rainfall shower head. Everything was clean and neat. Staff was nice, bar is 24 hours.

The hotel is Alice and Wonderland themed which gave it a cute ambiance and they have a lot of puns embedded throughout the hotel, for example their shampoo bottle said “put your hands up in your hair.” We had dinner at their Hatsy Restaurant the burgers and waffle fries were so good. Quiet area since there wasn’t much around & would stay here again.

Friends

10/10

Exceptional

04 May 2026

MAX

Did the job for a night before the airport - I’ll always pick an Ibis Styles where I can - comfy, contemporary and good value

Self

10/10

Exceptional

04 May 2026

Randall

Did no have breakfast or use shuttle

2/10

Poor

03 May 2026

Carlos

The staff was super rude. We didn’t like the experience in the hotel.

Partner

10/10

Exceptional

03 May 2026

Douglas

Brand new hotel close to airport and train station which brings you quick access to downtown or any area around Madrid.

Family

8/10

Excellent

01 May 2026

Gregory

Great

6/10

Pleasant

30 Apr 2026

Bill

Always nice to stay at Ibis. Breakfast was ok, the eggs were cold. Surprised that there is no storage at all in the room. Hard to believe that as a new Ibis, they did not plan for that.
Also, the lack of a secure wi-fi is a MAJOR mistake.

8/10

Excellent

29 Apr 2026

CLAUDIA GISELA

Everything was perfect with the Hotel except for the shuttle information. I wrote to the hotel asking for the schedule and nobody answered me.

I arrived at Madrid Airport at 22:30 and went directly to the hotel shuttles area (Door 10 Terminal 4) I waited 40 minutes and meanwhile called 7 times to ask if the service was available. Nobody answered.

I decided to take a cab ($25!!!) and when I was waiting in line, finally somebody answered me and told me there was a last shuttle arriving but I was ready to go with the cab.

I have to add something good: breakfast was excellent!

Self

10/10

Exceptional

29 Apr 2026

Richard

The staff was excellent, particularly Nieves in the breakfast kitchen. That lady moves her tail with a big smile on her face. I noticed that about all wait staff. The room was quiet and the breakfast was very good.

Partner

8/10

Excellent

29 Apr 2026

Jill

The room was very basic but comfortable for a short stay. Breakfast was great, the rooms need a desk and microwave. Smiley team were nice and helpful.

Family

10/10

Exceptional

28 Apr 2026

Aleksandra

Easy places to stay when you need a flight in the morning, great shuttle service

Self

10/10

Exceptional

28 Apr 2026

Alexander

New property, great vibe. Sorry the pool was closed, otherwise excellent. Don't forget to get a free ticket for the shuttle- many people may plan the same departure. Not much to see around, looks like a new neighborhood but a a great place to sleep next to the airport.

Self

8/10

Excellent

24 Apr 2026

Jesus

The room is clean and spacious.

Partner

10/10

Exceptional

22 Apr 2026

Arturo

Overall property looks well taken care of and also brand new for an area quite isolated. Quite expensive for a night but very comforting room and amenities.

It has room to improve for the shuttle and hopefully the area develos a little bit further to be more connected to the center.

Partner

8/10

Excellent

21 Apr 2026

Rona Po

Nice atmosphere. Good breakfast. No airport shuttle from 2pm to 5pm.

Friends

8/10

Excellent

20 Apr 2026

PATRICIA

Excelente hotel de aeropuerto.
El AirPort shuttle es limitando nada mas

Family

8/10

Excellent

18 Apr 2026

Mr robin

Superb breakfast, fresh, delicious, wide choice. Very clean room (recently build) Quiet. Good shower. No kettle etc in room so you'd have to buy a hot drink at the bar. Beware, and that's why no 5 stars: Eventhough this website says there is no reservation needed for the shuttle bus, and this is true from the airport, you do need a ticket from the hotel front desk to take the shuttle to the airport. They didn't tell us that at check in. So, we couldn't get on the shuttle we wanted because it was full, and therefore we shared a Bolt.

Partner

10/10

Exceptional

16 Apr 2026

Liza

The only disappointment was that I chose this hotel for its proximity to the airport and that it had a shuttle service, however the shuttle was not available that early in the morning for me to use it for my 6am flight.
I wish the shuttle times were posted on the booking site.

Self

10/10

Exceptional

16 Apr 2026

Arianne Dominique

Una excelente opción para alojar cerca del aeropuerto. Los shuttles cumplen con los horarios y son de gran ayuda para llegar al hotel e ir al aeropuerto.

En relación precio - calidad, es una excelente opción.

10/10

Exceptional

15 Apr 2026

Karen

Couldnt fond airport shuttle as very late at night. Wound up taking a taxi . Everything other than that great!

Friends

10/10

Exceptional

14 Apr 2026

Richard

Very friendly staff and very convenient from the airport.

Partner

8/10

Excellent

13 Apr 2026

NORMA

The hotel is great, it’s somewhat within walking distance from the metro line that takes you to downtown Madrid. The taxi fair was expensive to go to downtown. It’s close to airport, one metro line stop. Get a taxi to metro 5.00 euros then take the metro. The Breakfast buffet was fantastic, staff was great and the rooms were very nice.

Partner

10/10

Exceptional

12 Apr 2026

NATALIA

Great short stay! Everything that I needed was there.

Self