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7.8/10Very good55 Reviews
Cleanliness8.0/10 8.0
Service8.6/10 8.6
Comfort8.2/10 8.2
Condition7.8/10 7.8
Amenities7.2/10 7.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Neos Hotel Cartagena
With a stay at Neos Hotel Cartagena in Cartagena (Manga), you'll be steps from Port of Cartagena and a 5-minute drive from San Felipe de Barajas Castle. This hotel is 1. 9 mi (3 km) from Cartagena de Indias Convention Center and 2 mi (3. 1 km) from Clock Tower.
Pamper yourself with onsite massages or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Featured amenities include express check-out, a 24-hour front desk, and luggage storage.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Make yourself at home in one of the 23 guestrooms. Complimentary wireless internet access is available to keep you connected.
Conveniences include ceiling fans and in-room massages, and housekeeping is provided daily.
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With a stay at Neos Hotel Cartagena in Cartagena (Manga), you'll be steps from Port of Cartagena and a 5-minute drive from San Felipe de Barajas Castle. This hotel is 1.9 mi (3 km) from Cartagena de Indias Convention Center and 2 mi (3.1 km) from Clock Tower.
Make yourself at home in one of the 23 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include ceiling fans and in-room massages, and housekeeping is provided daily. Featured amenities include express check-out, a 24-hour front desk, and luggage storage.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
-
You need to know
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
-
Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Fee for cooked-to-order breakfast: approximately COP 20000 to 25000 for adults, and COP 15000 to 18000 for children
- Pet fee: COP 50000 per pet (varies based on length of stay) plus COP 30000 one-time cleaning fee
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Italian
Spanish
Nearby attractions
Port of Cartagena
0.6 km / 0.4 mi
Cartagena de Indias Cruise Terminal
0.8 km / 0.5 mi
Santa Cruz Marina
1.1 km / 0.7 mi
Technological University of Bolívar
1.4 km / 0.9 mi
Caribe Plaza
1.5 km / 1 mi
Clinica Cartagena del Mar
1.9 km / 1.2 mi
Clinica Oftalmologica de Cartagena
1.9 km / 1.2 mi
Fuerte Pastelillo
2 km / 1.3 mi
Cartagena Fishing Club
2.1 km / 1.3 mi
Zapatos Viejos Monument
2.3 km / 1.4 mi
San Felipe de Barajas Castle
2.6 km / 1.6 mi
Ciudad Movil Cultural Center
2.7 km / 1.7 mi
Santisima Trinidad Church
2.8 km / 1.7 mi
Plaza de la Trinidad
2.8 km / 1.7 mi
Cartagena de Indias Convention Center
2.8 km / 1.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 23
- hotel
- Wheelchair-accessible
- Wi-fi
- Laundry service
- Banquet hall
- Spa treatments
- Breakfast
- Snacks
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
TRIPLE SUPERIOR QUEEN BEDTRIPLE • SUPERIOR QUEEN BEDTPL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNeos Hotel Cartagena
TRIPLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: TPL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM BUNK BEDFAMILY ROOM • BUNK BEDFAM.BK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNeos Hotel Cartagena
FAMILY ROOM BUNK BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.BK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN BUNK BEDTWIN • BUNK BEDTWN.BK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNeos Hotel Cartagena
TWIN BUNK BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.BK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNeos Hotel Cartagena
DOUBLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIOR QUEEN BEDTWIN • SUPERIOR QUEEN BEDTWN.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNeos Hotel Cartagena
TWIN SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNeos Hotel Cartagena
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNeos Hotel Cartagena
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNeos Hotel Cartagena
TWIN WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Neos Hotel Cartagena
20
reviews shown
Shawn
Quiet able to relax and sleep without any disturbances clean hotel friendly staff cooked meals lunch dinner complimentary breakfast enjoyed my stay opt to get the air conditioning it’s extra but not expensive.
Andrea Steffany
Todo muy bien
EDWAR
I do not feel comfortable in this hotel
richard
The hotel was nothing like the description. My fiance and i decided to stay in boca grande. On the beach, it's for the same price
federica
The photo did not really look like in the picture.. the room was without windows and it was really really hot even with the fan
JANE
Very good service
Hilde
I was working in the area so only needed to sleep there.
Frederich Joan
Good
Edgardo Jr
El hotel aunque está en remodelación de algunos dormitorios, lo encontré un lugar seguro y servicial.
David
Its expedias fault
The rooms you showed are nothing like the property
The rooms you showed are nothing like the property
Tony
It was safe and staff and management treated me good. Overall i had a great vacation.
Ismael
Is ok,well located from the historic city.
Jonathan
Good place to stay once you decide to get rest.
Javier
No hay agua caliente, dice que incluye desayuno, pero luego no es asi. Muy alejado de todo.
Cindy
Little bit from walled city but still worth it for price. Good hotel
Joseph
I give this hotel a poor rating because the customer service is very bad. I needed to switch my room because it was very hot in the room they placed me in. The ceiling fan in the room only circulated the hot air around the room.The staff told me if I wanted to switch rooms, I would have to pay for an additional room and there is nothing they can do about it. It’s very disappointing how they lack accommodating their guests., They could have told us that the room gets very hot at night before putting us in the room. I will not recommend people to stay here if visiting Manga or Cartagena. This is not the ideal hotel you should stay if your looking to be comfortable., Also, the cable on the tv did not work or there probably wasn’t any cable.
JOSE MANUEL
nada que ver el lugar con las fotos que suben a Expedia, desayuno todos los días, huevo sanwich y cafe no tiene restaurant y no hay nada cerca ni un super nada el seguno dia por la mañana no había agua ni luz, una cama con base de cemento mega alta y una habitación sumamente pequeña nos quejamos al segundo día y nos movieron de habitacion
ELIZABETH
Excelente servicio, muy tranquilo
Álvaro
Espectacular. Un az9b a tranquilas y cerca de todo
Location & surroundings
Neos Hotel Cartagena
Manga Carrera 30 #28-85, Cartagena, Colombia
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Neos Hotel Cartagena
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