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Hotel Casa Cytia

Cartagena · Colombia

Calle Del Pozo 27 16 GetsemaniView location

9.4/10Excellent142 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.4/109.4
Condition9.2/109.2
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Casa Cytia

Located in Cartagena (Cartagena Walled City), Hotel Casa Cytia is within a 15-minute walk of Cartagena de Indias Convention Center and Clock Tower. This hotel is 1. 4 mi (2. 2 km) from Bocagrande Beach and 2. 1 mi (3. 4 km) from Port of Cartagena.

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access and concierge services. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 10:00 AM.

Make yourself at home in one of the 12 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes, and housekeeping is provided daily.

Read more about this hotelShow less

Located in Cartagena (Cartagena Walled City), Hotel Casa Cytia is within a 15-minute walk of Cartagena de Indias Convention Center and Clock Tower. This hotel is 1.4 mi (2.2 km) from Bocagrande Beach and 2.1 mi (3.4 km) from Port of Cartagena.

Make yourself at home in one of the 12 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes, and housekeeping is provided daily. null

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Children not allowed Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Children 10 years old and younger are not permitted at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Santisima Trinidad Church 0.2 km / 0.1 mi
Plaza de la Trinidad 0.2 km / 0.1 mi
Ciudad Movil Cultural Center 0.2 km / 0.1 mi
Centenary Park 0.4 km / 0.2 mi
Cartagena Fishing Club 0.5 km / 0.3 mi
Cartagena de Indias Convention Center 0.5 km / 0.3 mi
Colon Theater 0.6 km / 0.4 mi
Cartagena's Pegasos's Wharf 0.7 km / 0.4 mi
Los Pegasos Dock 0.7 km / 0.4 mi
Clock Tower 0.8 km / 0.5 mi
India Catalina Monument 0.9 km / 0.5 mi
Alcaldia (City Hall) Cartagena 0.9 km / 0.5 mi
Fuerte Pastelillo 0.9 km / 0.6 mi
Aduana Square 0.9 km / 0.6 mi
Fernandez Madrid Park 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 12
  • hotel
  • Wi-fi
  • Garden
  • Outdoor freshwater pool: 1
  • Breakfast
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Hotel Casa Cytia

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hotel Casa Cytia

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC POOL VIEWDOUBLE • CLASSIC POOL VIEWDBL.AS-VP

    Photos are not available for this room type.

    Hotel Casa Cytia

    DOUBLE CLASSIC POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR POOL VIEWDouble or Twin • SUPERIOR POOL VIEWDBT.SU-VP

    Photos are not available for this room type.

    Hotel Casa Cytia

    Double or Twin SUPERIOR POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Casa Cytia

9.4
Excellent
142 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.2 /10
Amenities
8.6 /10
50 reviews shown
10/10
Exceptional
12 Jul 2026
Adnanul
Pretty good hotel with great location
Self
8/10
Excellent
10 Jul 2026
Liliana
Clean room, quiet, wifi worked great, breakfast was good and tasty but not a lot of it, ladies at front desk aren't that Profesional, they need to be more pleasant and welcomed, acknowledging guest and a warm good morning with eye contact would make this place more inviting, however,Carlos, the overnight person was great at keeping up with a clean pool, and keep us safe at the front gate .
Family_with_children
10/10
Exceptional
27 May 2026
Ashley
Excellent location and highly attentive staff. The women in house keeping throughly cleaned the rooms and entire hotel daily. Breakfast is a quick and not too heavy to start the day. Simple but tasty menu with different freshly squeezed regional juices, fruit and eggs as the base. To top it off very sweet and kind staff. To Carlos my friend thank you for your service and hospitality - Mario & Ashlee
Partner
10/10
Exceptional
27 May 2026
Ellen
Friendly and helpful. And the pool is key!
Partner
10/10
Exceptional
24 Mar 2026
Jonathan
Great location in the centre of Getsemani and close to the old town. The rooms are clean and modern with great bathrooms and storage. The pool is the perfect place for a siesta on a hot day and the staff are excellent.
Partner
8/10
Excellent
24 Mar 2026
DEYCY JANETH
Breakfast was fine. The internet in my room did not work. The staff was kind and helpful.
Friends_and_family Friends
10/10
Exceptional
24 Mar 2026
Emily
Beautiful little hotel in the fabulous Getsemani neighborhood. Ice-cold AC. Very friendly staff. This hotel is right in the middle of the most intense and fun party streets you can imagine, especially at night. However, we were thrilled that interior of the hotel was quiet and peaceful. The breakfast was only okay, so we skipped it two out of the three days we stayed here. The pool was a great place to wait out the intense heat of the middle of the day. Lots of restaurants, bars and shops nearby. Felt very safe. Would return in a heartbeat.
Friends
10/10
Exceptional
10 Feb 2026
Angela
Great hotel great location and friendly staff
10/10
Exceptional
27 Jan 2026
Raymundo
Huge rooms, amazing service .
Business_and_leisure Family_with_children
10/10
Exceptional
23 Jan 2026
Suzanne
Petit hotel très propre. Dejeuner tres bon. Service rapide. Aucun problème d'internet. Personnel souriant et attentionné
Partner
10/10
Exceptional
20 Jan 2026
Suzanne
Hotel très bien entretenu et propre. bon déjeuner personnalisé et service rapide. Personnel attentif. Nous recommandons cet hôtel sans hésitation
Partner
10/10
Exceptional
15 Jan 2026
Diana
Yes
10/10
Exceptional
07 Jan 2026
Diana
Yes
2/10
Poor
18 Dec 2025
James
To far from the city
10/10
Exceptional
05 Dec 2025
Tania
Considering the noisy area, we were able to sleep, room was quiet and the hotel felt safe. All staff was very polite. Breakfast; self serve continental breakfast and eggs cooked to order, it felt good having someone greeting you at the breakfast area, setting up the table and taking your order. Room was spacious and bathroom too.
Partner
10/10
Exceptional
30 Nov 2025
IBRAHIM
Highly recommended
10/10
Exceptional
17 Oct 2025
Darryl
We will be staying here again. Very clean rooms. The service from Maury and Carlos was superb. The breakfast was delicious every morning. The server at breakfast is very nice. We had a room where we didn't hear noise outside. Never tried the pool.
Leisure Partner
10/10
Exceptional
26 Aug 2025
Sarah
10/10 you going to love this place!
Leisure Self
10/10
Exceptional
21 Jul 2025
Deborah
Really nice very attractive property. We stayed three nights, the staff were wonderful. The food was really nice. A full breakfast. Pool was delightful, the rooftop area with lounge chairs, and beautiful views was lovely. The proximity to everything was perfect.
Leisure
10/10
Exceptional
16 May 2025
Jimmy

Perfect!

Aaaamazing location...and great room. Everything was perfect! 11 out of 10
Partner
8/10
Excellent
15 May 2025
Dennis

Great Location,Incredible Staff, & Inconsistencies

Hotel Casa Cytia in Cartagena's Getsemaní neighborhood boasts a fantastic location and exceptional staff, but has some issues. The outstanding service from staff members like Carlos, Samith, and others is a major plus. However, potential guests should be aware of significant drawbacks:

Scam Warning: A man named Alfredo, posing as a tourist agent, frequents the hotel and has been known to scam guests out of significant sums of money. The hotel should address this to protect guests.

Communication & Amenities: Pre-arrival email communication is unreliable. The Wi-Fi is slow and intermittent. There is no elevator, which is a concern for those with mobility issues.

Basic Inconsistencies: Guests may experience water outages. The breakfast lacks variety. There is no on-site coffee shop or laundry.

Parking: The hotel lacks parking, making taxi pick-ups and drop-offs stressful.

While the location and staff are definite positives, the serious scam issue and other inconsistencies should be weighed carefully by potential guests.
Partner
10/10
Exceptional
30 Mar 2025
Christine
The staff members are delightful.
Business_and_leisure Self
10/10
Exceptional
25 Mar 2025
Erwin
Great little Hotel in the heart of the Getsemani Neighborhood. All the Hotel staff are nice and attentive, especially Carlos, he takes care of you. Gracias Carlos por todo. We will definitely stay here on our next visit to Cartagena. PS: The breakfast is a nice touch!!!

Leisure Partner
10/10
Exceptional
11 Feb 2025
Rafael
The hotel is amazing. Charm and quite.
People are very nice. Recommended
Partner
10/10
Exceptional
07 Feb 2025
januari
Great area
Leisure
10/10
Exceptional
06 Feb 2025
Ori
Right in the heart of all the nightlife. Carlos was great as well.
4/10
Poor
25 Jan 2025
Ariana
I have no idea how this property had so many good reviews. My fiancé had a knife pulled on him right around the corner maybe two or three blocks from the property. There was no hot water. You need to be let in and out every time you arrive or depart, you can’t do it yourself. One night we ordered a pizza and the man on night duty told us that we had to eat it downstairs and could not take it to our room, which is illogical since the rooms have refrigerators and I’d brought groceries up to the room previously. You’re not allowed to drink near the pool. There is no reprieve from noise. There are parties going on every single night outside so you can hear and feel the base thumping through the room which would go on until 3 am. Absolutely would not reccomend this place.
Leisure Partner
10/10
Exceptional
22 Jan 2025
Thalia
The staff are so kindly. This property is close for everything you need to know in Cartagena
10/10
Exceptional
25 Sep 2024
Tonya
Very clean and beautiful property. The staff are friendly and very nice. The housekeepers keep your room very clean and cool when you return for the day. Great choice.
10/10
Exceptional
17 Jul 2026
Alejandra
Todo súper lindo, personal muy amable, recomiendo hospedarse aqui
Partner
8/10
Excellent
12 Jul 2026
Renata
Quarto extremamente limpo. Cama confortável
10/10
Exceptional
23 Jun 2026
Nathália
Tudo limpo! Senti falta somente de locais para pendurar toalha de banho, ao demais tudo certo.
Partner
2/10
Poor
06 Jun 2026
Helerson
Café da manhã horrível, sem opção.
Friends_and_family Family
10/10
Exceptional
03 Jun 2026
Lucas Jorge
Muito bom, tudo limpo, bem agradável, boa acústica. Único ponto foi que o banho é frio. Alguns dias parecia esquentar, mas era muito pouco.
Friends_and_family Family
8/10
Excellent
27 May 2026
Santiago
El hotel muy bien ubicado, pero demasiadas reglas para hospedarte ahí, todo está prohibido o restringido
El personal muy amable
Self
10/10
Exceptional
08 May 2026
Gustavo
Local maravilhoso, bem localizado, café da manhã bom e porteiro muito camarada.
10/10
Exceptional
04 May 2026
Danielle
O hotel é lindo e muito confortável, o calor de Cartagena é sinistro (e olha que sou carioca) e pra suportar só com um ar bem potente e eles tem esse equipamento… a piscina não pega sol mas como lá é muito calor isso é um ponto positivo porque seria impossível ficar no sol… a pia do banheiro jogava água para todo o lado e a porta do box não fechava direito fora isso tudo certo com as acomodações… o café da manhã tb deixou a desejar, só tinha ovos com torrada ou panqueca, café, cha e um suco típico que não estava muito bom…
Friends_and_family Friends
10/10
Exceptional
01 May 2026
Gabriela mabel
Excelente lugar, familiar y bien ubicado
Friends_and_family Friends
10/10
Exceptional
28 Apr 2026
Mariane
Excelente hospedagem, os funcionários são super receptivos, atenciosos, os quartos são ótimos, limpos e silenciosos.
Ótima localização.
E tem um café da manhã maravilhoso!
Partner
8/10
Excellent
07 Apr 2026
Olinsser
Bueno, el personal de limpieza, amenidad y comedor excelente. Único inconveniente que en la aplicación no especifican que no aceptan bebés, y ya todo el tiempo me sentí incómodo por esta situación, al grado de que no quería que mi hijo llorara.
Family_with_children
8/10
Excellent
27 Mar 2026
Jose German
Muy buena atención
10/10
Exceptional
05 Mar 2026
pedro
Excelente ubicación, en el corazón de Jetzemaní. El personal muy atento , todo muy limpio, ordenado y la atención muy cordial
Partner
10/10
Exceptional
24 Feb 2026
fernando
Excelente ubicación, desayuno correcto, una excelente opción para a estar cerca de todo.
10/10
Exceptional
23 Feb 2026
María Nadxely
El lugar esta en el centro Getsemani. Es limpio y amblias las habitaciones y el personal es mega atento.
Family
10/10
Exceptional
19 Feb 2026
MARIE
Tout a été parfait. Une belle adresse un havre de paix bien situé dans le quartier très animé de getsamini.
Partner
6/10
Pleasant
14 Feb 2026
Iselin Ann S.
Masse lyd, veldig lytt, kan høre når naboen går i døren, pusse tenna, går på do og dusjer…
Friends_and_family Friends
6/10
Pleasant
20 Jan 2026
Emmanuel
SOLO HABIA HUEVO PARA DESAYUNAR :(
Leisure Partner
10/10
Exceptional
05 Jan 2026
Estefany
Un oasis en medio de getsemani
Excelente atención
Leisure Friends
8/10
Excellent
04 Jan 2026
Fernando
Bem localizado, area muito movimentada e barulhenta mais o quarto é silencioso
Quarto limpo mais as toalhas são fedidas
Partner
10/10
Exceptional
22 Dec 2025
Luis Fernando Berrios
Todo excelente
Leisure Partner

Location & surroundings

Hotel Casa Cytia
Calle Del Pozo 27 16 Getsemani, Cartagena, Colombia

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Hotel Casa Cytia

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