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Balcones de Venecia

Cartagena · Colombia

Calle Tripita y Media, 31-52View location

6.8/10Good56 Reviews
Cleanliness7.0/107.0
Service7.4/107.4
Comfort6.2/106.2
Condition6.2/106.2
Location10.0/1010.0
Neighborhood7.8/107.8
Amenities7.0/107.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Balcones de Venecia

The hotel is located in Gethsemane, it is a historic neighborhood with colonial streets and cultural heritage; It is situated in the historical center of Cartagena. The hotel provides to the guest a comfortable experience with excellent service, spacious rooms with balconies overlooking the street and very friendly staff.

The property has a beautiful colonial architecture, you can taste the delicious colombian cuisine in various restaurants and walking distance to the Zona Rosa close to the clubs and banks. The hotel offers a modern decoration with a warm, bright and comfortable style.

Read more about this hotelShow less

A stay at Hotel Balcones de Venecia places you in the heart of Cartagena, within a 15-minute walk of Cartagena de Indias Convention Center and Clock Tower. This hotel is 0.5 mi (0.8 km) from Walls of Cartagena and 2.5 mi (4 km) from Bocagrande Beach.

Make yourself at home in one of the 4 guestrooms. Complimentary wired and wireless internet access is available. Conveniences include safes, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

Popular amenities

Free WiFi
Concierge
Laundry
Entertainment
Smoking areas

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:30 PM
Minimum check-in age 18

Hotel policies

Beach nearby No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Pets allowed (no fees)

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    Portuguese

    English

    French

    Spanish

Nearby attractions

Centenary Park 0.1 km / 0.1 mi
San Roque Church 0.3 km / 0.2 mi
Plaza de la Trinidad 0.3 km / 0.2 mi
Santisima Trinidad Church 0.4 km / 0.2 mi
Colon Theater 0.4 km / 0.3 mi
India Catalina Monument 0.4 km / 0.3 mi
Ciudad Movil Cultural Center 0.4 km / 0.3 mi
Plaza de los Coches 0.5 km / 0.3 mi
Cartagena de Indias Convention Center 0.5 km / 0.3 mi
Clock Tower 0.6 km / 0.4 mi
Cartagena's Pegasos's Wharf 0.7 km / 0.4 mi
Fernandez Madrid Park 0.7 km / 0.4 mi
University of Cartagena 0.7 km / 0.4 mi
Los Pegasos Dock 0.7 km / 0.4 mi
Cathedral of Saint Catherine of Alexandria 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1960
  • Year of most recent renovation: 2013
  • Total number of rooms: 9
  • Number of floors (main building): 3
  • Single rooms: 1
  • Double rooms: 5
  • hotel
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  • Maestro
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Show 33 more facilities & services
  • City centre
  • Nearest Bus / Metro Stop
  • Airport
  • Beach
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Hotel safe
  • Currency exchange facilities
  • Terrace
  • Sun terrace
  • Luggage room
  • Clothes dryer
  • Library
  • Café
  • Non-smoking area
  • Smoking area
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Hairdressing salonExtra charge
  • Beauty salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Balcones de Venecia

6.8
Good
56 Reviews
Cleanliness
7.0 /10
Service
7.4 /10
Comfort
6.2 /10
Condition
6.2 /10
Location
10.0 /10
Neighborhood
7.8 /10
Amenities
7.0 /10
45 reviews shown
10/10
Exceptional
28 Dec 2019
Lidija

Perfect for us

This place exceeded our expectations. Conveniently located with restaurants, cafes, shops and attractions just metres away.
A beautiful old building with a friendly feel, we enjoyed the balcony overlooking the main street where everything happens. Special mention goes to staff at reception and ladies preparing fresh breakfast. Highly recommended.
Partner
10/10
Exceptional
14 Dec 2018
Verified traveler
Nice place. Accomadated me for a day just fine. Thank you.
Leisure Self
6/10
Pleasant
09 Jul 2018
JeanoN
The staff was great and the hotel is close to everything
8/10
Excellent
27 May 2018
Kate
Pros: Excellent location and great price. Cute decor. Cons: No hot water — though the lukewarm water was sufficient in the hot weather. The room did include AC, but they don’t give you the remote to control it. Also, I stayed for 3 nights, and my room was never cleaned and I was never given any new towels. Also, the windows in my room did not fully close, allowing mosquitos to get in and I got a ton of mosquito bites.
2/10
Poor
29 Apr 2018
Verified traveler

Nasty and dangerous!

Nasty horrible place and dangerous. Is horrible in all sence, the place is absolutly nothing like the pictures and bugs are everywhere. Worms and cockroaches. A lot!
6/10
Pleasant
11 Mar 2018
Verified traveler

Odd vibes.

This place was fine. Nothing overly exciting or pleasant but nothing terribly wrong either. It had a weird vibe though and the lobby was very uncomfortable to be in.
6/10
Pleasant
07 Mar 2018
Ralph

In a jam it will do

The room was small. The staff was good except for the fact they have a company charge which I don't think is on the books.
8/10
Excellent
29 Nov 2017
Nisar
Hotel with character, well-located, nice roof-top terrace bar. Could do with better light and noise-proofing as the rooms overlook a very noisy square with nocturnal goings on until very late.
8/10
Excellent
31 Aug 2017
Oshia

Very nice rooms

Nice place, good location close to center, nice staff, trying to help as much as they can.
No hot water at bathrooms. There are too many staff members that are involved in everything you need, we got a very weird feeling after paying for 3 nights and the day after we got a receipt for 2 nights and different amount...
Partner
10/10
Exceptional
23 Mar 2017
Verified traveler

Simple clean room in great location!

Good clean room. Friendly staff. Upgraded to a bigger room after my first night but no complaints obviously! Staff are very lovely and approachable and happy to book tours etc or give you local info. Only thing they could improve on is daily housekeeping wasn't always the case (they aim to be environmentally friendly with towel/sheet changes). They provide a laundry service for a small fee. Breakfast was simple but included which was nice. If you want a clean room in a good location this is the place for you! I decided to stay a couple extra nights here which was great!
6/10
Pleasant
02 Dec 2016
mayra
When I got there, they didn't have my reservation. I waited and after like 40 mins i was finally able to get a room. The next morning I requested another room because some birds didn't let me sleep. They were willing to move me to another one but that one was close to the kitchen. The hairdryer didn't work and they didn't have another one for me to use. overall it was an ok experience. The hotel is close to a few fun places to hangout and walking distance to the centro.
4/10
Poor
28 Nov 2016
richard

Average

Room nothing like the pictures.
8/10
Excellent
03 Nov 2016
Curtis

Charming place with a good location

This is a small hotel. We found our room charming and the balcony was nice to watch people in the streets. The location was within walking distance of the main walled city and only a few blocks away from the local area square that had nightly activities. There are a lot of good affordable restaurants nearby.
Partner
10/10
Exceptional
01 Nov 2016
Raphael

A great budget hotel near the old city

This is a wonderful, cozy budget hotel within 10 minutes walk to the old city. It has a few rooms and feels more like a bed and breakfast than a hotel. In its category, I will rate it 5 stars for cleanliness, safety, comfort and friendliness of the staff.
Family
6/10
Pleasant
31 Aug 2016
Awilda

They could do better

Don't become to friendly with the staff, I did and paid the consequences they will wait until we leave the hotel and they will turn off the AC and Cartagena is too hot so when we come back the room is hotter than outside, the water pressure is horrible, the breakfast is ok and going back to be friendly one morning I was the first in the kitchen and Mary ignored me and gave breakfast to the other guest , the wifi half of the time doesn't work and more little things that at least if I ever go back I would not stay there. This is not that I'm mad is just they should paid attention to this details to make the place better. The good thing is right in the center and you could walk every where you are close to everything. It was our first time there and we love Cartagena but the owner should paid attention to the cleaning of the room.
6/10
Pleasant
20 Jun 2016
Verified traveler

An oddball hotel

This is an odd hotel. The location is excellent for access to the historical centre and local restaurants. The rooms back directly onto reception and the breakfast room so you are always woken by the morning breakfast preparations. The bathrooms also back onto the breakfast area but with only a wall and no ceiling separating them! As you might expect parties on both sides of the wall can hear each other whether they want to or not. The hotel reception is very disorganised. Nobody speaks a word of English and we spent nearly one hour using Google translate to decipher a simple credit card rejection without success. Breakfast is fresh fruit, omlete, toast, coffee and juice, the same every day. The room is clean and comfy.
8/10
Excellent
08 Mar 2016
Verified traveler

Good

Staff nice, breakfasts ok
Enough with questions. Other things to do
6/10
Pleasant
15 Nov 2015
Verified traveler

Good for a budget option

The hotel is in a good location for tourist just a short Wally front the Wallis city an in a neighborhood with lively locals. The hotel was good for The price but not spotlessly clean and The tv reception in the room was poor. The bed was quite firm but i found It comfy. Also Fyi The owners were nice but do not speak any english so brush up on your spanish if you stay
Family
6/10
Pleasant
16 Sep 2015
ELIAS
oakay
4/10
Poor
10 Sep 2015
LCM

Convenient - Central Location

I needed a place to stay for the night since I missed my flight..!!
2/10
Poor
12 Jan 2025
Kelly

Não recomendo

Única coisa positiva é a localização
Friends_and_family Family
10/10
Exceptional
12 Aug 2024
Yesica Margarita
Un lugar tranquilo personal súper amable
Leisure Family_with_children
4/10
Poor
09 Jul 2024
Mariana
O hotel é muito simples, até aí tudo bem mas a limpeza é de dar nojo. Caiu uma tampa embaixo da cama e quando fui pegar, decidi mudar de hotel. A sacada é tão suja que não dá pra utilizar. A cozinha é um horror. O rapaz que fez o check in é o check out nem sabia o que estava fazendo lá, mais perdido do que cego em tiroteio. Por fim, deixamos uma mala até voltarmos de um passeio e quando fomos buscar estava juntos com outras que acharam que eram nossa…imagina se os outros hospedes levam a nossa mala ou nós levamos as malas deles. Esse hotel é lamentável. Só pra dar 1 elogio, as roupas de cama estavam limpas e perfumadas.
Friends_and_family Family
6/10
Pleasant
04 Jan 2020
Jesus

Agradable estancia

En general bien, lugar pequeño, céntrico, cerca a lugares turísticos y restaurantes, personal muy amable
6/10
Pleasant
20 Mar 2019
Verified traveler
Das Hotel liegt in einer Strasse in Getsemani und alles ist gut zu erreichen. Trotzdem ruhig.
Das Zimmer war vielleicht sauberer als es aussah oder mir vorkam. Mein Fenster ging zum Fruehstucksraum, daher habe ich die Vorhaenge die ganze Zeit geschlossen gehabt. Zum schlafen okay...Badezimmer oben offen und auch zu dem Raum; ist nicht sehr angenehm. Fuer ein Zimmer mit drei Betten ist das Badezimmer sehr klein. Auch so gerade ausreichend.
Nicht sehr flexibel bei Aenderungen der Buchung; aber ich konnte meine Koffer bis abends im Hotel lassen.
Touren und Services (Massage, Manikuere etc.) werden angeboten.
Tresor und Kuehlschrank im Zimmer, Terrasse und das Fruehstueck wurde frisch zubereitet.
Leisure Self
10/10
Exceptional
15 Mar 2019
Verified traveler
Immer frisch zubereitetes Frühstück und jeden Tag ein anderes. Sehr gut.
Leisure Self
2/10
Poor
09 Mar 2019
Verified traveler
No respetaron mi reserva a pesar de er pagada anticipadamente
Business Self
10/10
Exceptional
07 Jan 2019
Kattia

Perfecta ubicación !!!

La ubicación es perfecta, muy cerca De la Torre del Reloj, el hotel cómodo sin lujos pero con lo necesario para pasarla bien.
El desayuno de una sola opción pero sirve para empezar el día.
Lo único que no advierten es que hay que subir gradas bastante pronunciadas ya que el hotel está en un segundo piso ... y sin ayuda subir la maleta fue toda una odisea !!!
Hay muchos servicios de restaurantes y supermercados donde comprar lo necesario
En fin ... repetiría la experiencia de alojarme en Balcones de Venecia ...
Family
10/10
Exceptional
15 Apr 2018
Sophia

Literie royale

Chambre avec lit king size, ventilateur plus climatisation, parfait!
Partner
2/10
Poor
05 Apr 2018
Juan Carlos

Lugar muy feo.

Quiero comenzar con algo positivo, la atención de los empleados es buena.
Lamentablemente, el lugar es muy feo, hay hostales que por la tercer parte de lo que vale este ofrecen mejores condiciones.
No lo recomiendo para nada.
8/10
Excellent
27 Mar 2018
Luis Oscar
Buena ubicación y personal muy atento.
Partner
8/10
Excellent
23 Feb 2018
Verified traveler
Romantic place to stay and awesome breakfast that was prepared in front of us by a local señora.
10/10
Exceptional
24 Jan 2018
Verified traveler

great location, nice room

Great location in Getsemani, but still quiet during the night. plenty of possibilities for food and drinks around. just 10 min walking to El Centro
4/10
Poor
01 Aug 2017
Angela

No vuelvo a este hotel

Ubicación y servicios malo.
Atención al cliente horrible
Family
4/10
Poor
03 Apr 2017
Flavia Fernanda
El hotel en general no me gustó,en tres días no limpiaron mi habitación,todo es muy chico, la luz del baño funciona a sensor ( en medio de una ducha y te quedas a oscuras,por ejemplo)rescato la buena atención y predisposición de la sra Liset ( creo que se llama así) por la mañana atiende la recepción,teléfono,prepara desayuno para los que allí se alojan y además limpia. Solo se accede por una escalera empinada y mi habitación estaba pegada a la recepción.
6/10
Pleasant
05 Mar 2017
Sebastian

Hotel con buena ubicación

Pequeños espacios
Tiene todos los servicios
Muy Buen desayuno
Family
6/10
Pleasant
08 Jan 2017
Thomas

Cartagena - traumhaft schön

das Hotel ist ganz ok. aber das ist ja nicht so wichtig bei dieser Umgebung
8/10
Excellent
05 Nov 2016
Julián Andrés

Excelente opción económica.

La atención fue excelente, estoy muy satisfecho. De todas formas es un hotel económico donde el precio es justo por la comodidad ofrecida. Las habitaciones no son muy grandes pero son limpias, lo recomiendo para un viajero económico.
8/10
Excellent
12 Sep 2016
Verified traveler

muy buen hotel

buen hotel, buena zona, no lejos de la ciudad amurrallada, y el personal de servicio excelente.
4/10
Poor
24 Jul 2016
Danielle

bom preço, dá pra dormir confortavelmente-sem luxo

Não havia água quente para banho. Encontramos baratas no banheiro à noite. O sensor da luz do banheiro não funcionou no primeiro dia, foi consertado no dia seguinte, mas apagava enquanto estávamos tomando banho, pex. O café da manhã era preparado pelos funcionários, te falavam o que tinha e vc escolhia basicamente entre ovos mexidos, pao tostado, suco/iogurte/café e fruta (não estavam saborosas). Ficamos no quarto para a rua, e era um pouco barulhento. Ar condicionado bom, funcionários atenciosos. Localização a uma caminhada curta da cidade amuralhada.
Family
10/10
Exceptional
03 Apr 2016
Verified traveler
Excelente todo. Mil gracias.
6/10
Pleasant
07 Mar 2016
carlos andres

Carlos

Servicio adecuado para el objetivo de mi viaje. El personal muy amable y me ayudaron para ubicarme en la ciudad
6/10
Pleasant
23 Feb 2016
Flavio

Simples, barato e limpo

O local é bastante simples, conforme o preço baixo indica, muito limpo tanto as áreas comuns quanto o quarto. Ar condicionado + ventilador de teto no quarto foram um feliz conforto na quente Cartagena. O quarto também conta com cofre e mini-refrigerador, além de mesa de comer, para quem prefere tomar o café da manhã no quarto e não na cozinha do hotel. A refeição é de café ou chocolate, torradas, ovos e suco natural de frutas (cada dia de uma fruta deliciosa e diferente). O pessoal é discreto, mas gentil e disponível para prestar informações. A localização é excelente e prática. Recomendo para viajantes econômicos e que acordam cedo, pois a partir das 7h se ouve o barulho da cozinha.
Partner
8/10
Excellent
19 Oct 2015
Steffen

vollkommen ok

Es war mehr eine Pension als ein Hotel. Das Zimmer wurde nicht wirklich jeden Tag gemacht, war aber völlig ausreichend, da die Handtücher täglich gewechselt wurden und der Müll gelehrt wurde. Dafür gab es jeden Morgen frisch zubereitetes Frühstück, wenn auch nicht sehr abwechslungsreich. Wäsche wurde für kleines Geld ebenfalls gewaschen. Internet war ok, Lage i.O. (eine Menge Restaurants, Bars, Bäckerei, Lebensmittelgeschäfte) in unmittelbarer Umgebnung. 5 min zu Fuß zur Altstadt. Zimmer ruhig, gute Air Con. Sicher. Hatte einmal einen Gast dabei, wurde nicht beanstandet
8/10
Excellent
24 May 2015
chiaki

観光買い物レストラン便利good location close to go everyghing\n

旧市街の中にあるので、クロックタワーまで徒歩で5分位で行けます。旧市街の街並みや観光買い物徒歩で行けます。泳げる様なビーチではないけどカリブ海近いので直ぐに行けますが、砂は黒ぽいので海も色は綺麗ではないけど近いので行けます。ボコグランデまでタクシーで10分程で行けます。あるいてもいけるみたいですが、バスかタクシーで行った方が良いです。
部屋はTVシャワートイレがあるけど、バスタブはありません。水しか出ないです。温度はそんなに冷たくないのと気温が、30度前後なので、そんなに気にはならないです。もっと高い部屋選べばもっと快適かもしれませんが、スタッフは全員フレンドリーですが、スペイン語しか通じません。喋れない人は翻訳アプリをダウンロードしておくと便利です。Wifiは無料で使えるので、Hotelでパスワード聞いてみてください。

I was stay in Cartagena for 8days .first time in Colombia I'm not speak Spanish difficult communicate with local people. Some people speak in Englush if you difficult communicate with on Spanish I recommend downloading translation app it's useful to communication .
Hotel was located old city you can walk to clock tower by walk about 5min and othre spot in old city you can walk to go shopping dinning shightseeing every thing close and convenient .
Hotel no both tab my room only shower no hot water but wheather is hot every day here I was ok stay here. But if you want to more better service you should spend more expensive hotel to stay .
Hotel had free wifi you can ask password to hotel staff.
They made breakfast every day between 7-10am you can ask front desk. They can make for it when you ask.
Over all I was stay ok I can recommend this hotel.hotel staff was friendly to me if I can more speak in Spanish more enjoy stay in Cartagena .

Location & surroundings

Balcones de Venecia
Calle Tripita y Media, 31-52, Cartagena, Colombia

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Balcones de Venecia

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