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GHL Arsenal Hotel

Cartagena · Colombia

Barrio Getsemani Calle Arsenal No 8B-58View location

9.4/10Excellent1,001 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.0/109.0
Condition9.2/109.2
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About GHL Arsenal Hotel

Boasting a magnificent rooftop infinity pool with spectacular views over the city, this luxurious hotel is ideally located in the heart of Cartagena's historic old town, offering and ideal spot for all kinds of travellers.

Cartagena Convention Center is within walking distance from the hotel and guests can find many restaurants, bars and night clubs in the immediate vicinity. The establishment presents a sophisticated decoration with elegant guest rooms and excellent facilities to provide a truly unforgettable stay.

The rooms are all tastefully decorated and feature large windows with garden or city views, offering a bright and comfortable atmosphere.

The on-site restaurant invites visitors to enjoy a unique dining experience with excellent regional cuisine and a wide variety of wines, while the rooftop bar is the perfect place to relax and enjoy a refreshing drink. Other hotel services include meeting facilities and high-speed Internet access.

Read more about this hotelShow less

With a stay at GHL Arsenal Hotel in Cartagena (Cartagena Walled City), you'll be steps from Cartagena de Indias Convention Center and Cartagena's Pegasos's Wharf. This boutique hotel is 0.4 mi (0.7 km) from Clock Tower and 0.6 mi (0.9 km) from Plaza de la Trinidad.

Make yourself at home in one of the 72 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately COP 60000 per person
    • Airport shuttle fee: COP 60000 per person
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Colon Theater 0.2 km / 0.1 mi
Cartagena de Indias Convention Center 0.2 km / 0.2 mi
Centenary Park 0.3 km / 0.2 mi
Cartagena's Pegasos's Wharf 0.3 km / 0.2 mi
Los Pegasos Dock 0.3 km / 0.2 mi
Alcaldia (City Hall) Cartagena 0.5 km / 0.3 mi
Plaza de la Trinidad 0.5 km / 0.3 mi
Santisima Trinidad Church 0.5 km / 0.3 mi
Aduana Square 0.5 km / 0.3 mi
Cartagena Fishing Club 0.5 km / 0.3 mi
Marquez House of the Real Prize 0.6 km / 0.4 mi
Casa del Marques de Premio Real 0.6 km / 0.4 mi
Plaza de los Coches 0.6 km / 0.4 mi
Ciudad Movil Cultural Center 0.6 km / 0.4 mi
Clock Tower 0.6 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2012
  • Year of most recent renovation: 2012
  • Total number of rooms: 72
  • Number of floors (main building): 5
  • Double rooms: 56
  • Junior suites: 3
  • Suites: 1
  • Superior rooms: 12
  • hotel
  • American Express
  • Diners Club
  • MasterCard
Show 50 more facilities & services
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
  • Airport
  • Beach
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Airport Shuttle
  • Room service
  • Laundry service
  • Launderette
  • Medical service
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Sun terraceExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Private pool: 1
  • Bar
  • Restaurant
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Projector
  • Printer
  • Business centre
  • Outdoor freshwater pool: 1
  • Sun loungersExtra charge
  • Parasols
  • Massage
  • Continental breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 19 m²DBL.DX

    Photos are not available for this room type.

    GHL Arsenal Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Wheelchair-accessible
    • Alarm clock
    • Pillow menu
    • Wi-fi
    • Cable TV
    • Ironing set
    • Minibar
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Bathrobes
    • Desk
    • Centrally regulated air conditioning
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin LUXURYDouble or Twin • LUXURYDBT.LX

    Photos are not available for this room type.

    GHL Arsenal Hotel

    Double or Twin LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    GHL Arsenal Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SEA VIEWDOUBLE • SEA VIEWDBL.VM

    Photos are not available for this room type.

    GHL Arsenal Hotel

    DOUBLE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    GHL Arsenal Hotel

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 21 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable5 photos

    GHL Arsenal Hotel

    DOUBLE SUPERIOR

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Ironing set
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Centrally regulated air conditioning
    • Safe
    • Wi-fi
    • Alarm clock
    • Desk
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR GARDEN VIEWDOUBLE • SUPERIOR GARDEN VIEWDBL.GV-SU

    Photos are not available for this room type.

    GHL Arsenal Hotel

    DOUBLE SUPERIOR GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURY • 24 m²DBL.LX-1
    DOUBLE LUXURYPhoto unavailable2 photos

    GHL Arsenal Hotel

    DOUBLE LUXURY

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX-1

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Cable TV
    • Desk
    • Alarm clock
    • Wi-fi
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Minibar
    • Radio
    • TV
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURY CITY VIEWRoom • LUXURY CITY VIEWROO.CV-LX

    Photos are not available for this room type.

    GHL Arsenal Hotel

    Room LUXURY CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE LUXURYSINGLE • LUXURYSGL.LX

    Photos are not available for this room type.

    GHL Arsenal Hotel

    SINGLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    GHL Arsenal Hotel

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    GHL Arsenal Hotel

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    GHL Arsenal Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    GHL Arsenal Hotel

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX-2

    Photos are not available for this room type.

    GHL Arsenal Hotel

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 19 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    GHL Arsenal Hotel

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Shower: 1
    • Bathroom: 1
    • Wheelchair-accessible
    • Desk
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Ironing set
    • Centrally regulated air conditioning
    • Cable TV
    • Alarm clock
    • Bathrobes
    • Wi-fi
    • Pillow menu
    • Safe
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    GHL Arsenal Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR GARDEN VIEWRoom • SUPERIOR GARDEN VIEWROO.GV-SU

    Photos are not available for this room type.

    GHL Arsenal Hotel

    Room SUPERIOR GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BAY VIEWRoom • BAY VIEWROO.BV

    Photos are not available for this room type.

    GHL Arsenal Hotel

    Room BAY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BAY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEA VIEWRoom • SEA VIEWROO.VM

    Photos are not available for this room type.

    GHL Arsenal Hotel

    Room SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    GHL Arsenal Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURY • 24 m²DBL.LX
    DOUBLE LUXURYPhoto unavailable3 photos

    GHL Arsenal Hotel

    DOUBLE LUXURY

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Room amenities

    • Centrally regulated air conditioning
    • Make-up mirror
    • Cable TV
    • Safe
    • Ironing set
    • Minibar
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Wheelchair-accessible
    • Wi-fi
    • Alarm clock
    • Desk
    • Bathrobes

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    GHL Arsenal Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    GHL Arsenal Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    GHL Arsenal Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    GHL Arsenal Hotel

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    GHL Arsenal Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    GHL Arsenal Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

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  • APARTMENT DELUXEAPARTMENT • DELUXEAPT.DX

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    GHL Arsenal Hotel

    APARTMENT DELUXE

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

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    Room code: APT.DX

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  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

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    GHL Arsenal Hotel

    Double or Twin TWO BEDS

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    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

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    Room code: DBT.2B

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  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

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    GHL Arsenal Hotel

    Room WITH VIEWS

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    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
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    WITH VIEWS

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    Room code: ROO.WV

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  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

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    GHL Arsenal Hotel

    DOUBLE DELUXE KING BED

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

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    Room code: DBL.DX-KG

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  • Room DELUXE BAY VIEWRoom • DELUXE BAY VIEWROO.BV-DX

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    GHL Arsenal Hotel

    Room DELUXE BAY VIEW

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE BAY VIEW

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    Room code: ROO.BV-DX

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  • TWIN SUPERIOR KING BEDTWIN • SUPERIOR KING BEDTWN.KG-SU

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    GHL Arsenal Hotel

    TWIN SUPERIOR KING BED

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR KING BED

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    Room code: TWN.KG-SU

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  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

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    GHL Arsenal Hotel

    DOUBLE SUPERIOR

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

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    Room code: DBL.SU-1

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  • Room DELUXE WITH VIEWSRoom • DELUXE WITH VIEWSROO.DX-WV

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    GHL Arsenal Hotel

    Room DELUXE WITH VIEWS

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-WV

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  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

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    GHL Arsenal Hotel

    DOUBLE SUPERIOR KING BED

    Room photos

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

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  • Room LUXURYRoom • LUXURYROO.LX

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    GHL Arsenal Hotel

    Room LUXURY

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

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  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

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    GHL Arsenal Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

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  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

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    GHL Arsenal Hotel

    DOUBLE SINGLE USE STANDARD

    Room photos

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    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

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Guest reviews

What other guests saying about GHL Arsenal Hotel

9.4
Excellent
1,001 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
9.2 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
23 Jul 2026
Li
Friendly and helpful staff,great location Close to Old Town and Getsmani. Great experience.
10/10
Exceptional
20 Jul 2026
Tamara
I had a great stay at GHL Arsenal Hotel. The staff was absolutely wonderful—very friendly, attentive, and always willing to help. They made sure my needs were met and were very responsive whenever I needed assistance.

The housekeeping staff deserves a special mention—they were amazing! They were always kind, helpful, and did an excellent job. Wish I remembered names to give them a shout out!

The location was one of the best parts of this hotel. It was perfectly situated between the Walled City, Getsemaní, and the center of town, making it easy to walk to many of Cartagena’s main attractions. For Bocagrande, I would recommend taking a taxi/uber; I used Uber.

The room was comfortable and had everything I needed, including a safe. I never figured out how to use the TV, but I also didn’t ask for assistance because I knew I would barely be in the room.

The breakfast was okay, but I personally would not pay extra for it again. The selection was decent, but it was not what I was expecting.

Overall, I would stay here again and would recommend it to others, especially travelers who plan to spend their days exploring Cartagena. This is not a resort-style hotel, but it is an excellent choice if you want a comfortable place with a fantastic location, great service, and easy access to everything the city has to offer.
Self
10/10
Exceptional
19 Jul 2026
Hernan David Zapata
Great location and a Super friendly staff.
Partner
6/10
Pleasant
19 Jul 2026
HENRY
My room had a distinct smell that wasn't so pleasant. The elevator was not working on a few occasions. However, the staff was great and food was delicious.
Self
6/10
Pleasant
17 Jul 2026
Jacqueline
Good location and excellent staff. They need to do a better job cleaning the rooms and providing the hygiene supplies. The kitchen manager, Pimpoyo (sorry I Fort got his unique name), was excellent!! Thank you for his professionalism and outstanding service.
Friends
10/10
Exceptional
16 Jul 2026
VANESSA
Muy bien ubicado ,el personal super atentos
Muy limpio todo y el desayuno excelente
Family
10/10
Exceptional
14 Jul 2026
Luke
This is a fabulous hotel. 5 out of 5.
Rooftop pool and bar a real highlight.
Partner
8/10
Excellent
09 Jul 2026
Jose
Overall. Good experience. Staff very friendly and helpful. Thank you.
Friends
10/10
Exceptional
06 Jul 2026
FRANCIA E
the property is clean, beautiful & the breakfast amazing!! from the minute you walk in they are ready to help you with your luggage & offer you & cold exquisite drink- Luis was such a nice guy helping us every time we walked out or in- thank you so much for all your kindness- we will be back
Partner
10/10
Exceptional
05 Jul 2026
Ximena
Location is great!
Staff was great!!
I really recommend this hotel.
Partner
10/10
Exceptional
02 Jul 2026
Kyle
Staff and hotel was amazing!
Partner
10/10
Exceptional
30 Jun 2026
Brian
Room was excellent, staff exceptional and pool views beautiful
Partner
10/10
Exceptional
26 Jun 2026
Daviel
Their staff is excellent. Adolfo always take care of us. Staff are so kind and helpful.
Friends
10/10
Exceptional
23 Jun 2026
BELKYS
Excelente
Partner
10/10
Exceptional
23 Jun 2026
Jessica
Super friendly staff. Great location and walkable to everything. Rooms are quiet despite traffic outside. Hot water works great. Breakfast is very good. The best part is honestly the staff who were very nice.
10/10
Exceptional
23 Jun 2026
Kelvin
Excellent and very helpful staff and very clean hotel
Family
10/10
Exceptional
23 Jun 2026
Ayleen
Every si gel detail on this property deserves a 5 start review
Friends
10/10
Exceptional
14 Jun 2026
Noemi
Amazing breakfast. Staff was helpfull
Partner
10/10
Exceptional
01 Jun 2026
Stacie
only thing is the pool was under construction, but they have a sister hotel down the street with an amazing pool that you were able to use actually have two locations of other pools. The staff was more than helpful in the Hot menu for breakfast is amazing. Try the Mexican eggs many people think it is only the buffet but the hot breakfast is also fully included.
Partner
10/10
Exceptional
27 May 2026
Roderick
Great place nice staff
Partner
10/10
Exceptional
21 May 2026
Bryan
Great experience, very friendly staff and really good breakfast.
10/10
Exceptional
11 May 2026
Álvaro
Excelente servicio y atención de todo el personal. Te reciben con una bebida refrescante y te hacen sentir muy cómodo y bienvenido. Las habitaciones también son muy cómodas.
Self
10/10
Exceptional
09 May 2026
Nicole Marie Navarro
El desayuno y todo en general excelente. Muy buena ubicacion. Luis alfonso y Luis Fernando servicio 10/10. Muy serviciales y atentos.
10/10
Exceptional
02 May 2026
Emmanuel
Staff was extremely nice/helpful & our room was very clean. The pool was underwhelming compared to the pictures. Didn’t look as fancy as the pictures made it & although the setup is nice, the water wasn’t very clean and there were also crows/birds that would take breaks on the edge of the pool to sip water. It wasn’t a dealbreaker for our trip. We only wanted to use it because we arrived early before the check-in time.

The hotel Breakfast was really good in a nice area on the first floor. There was a pretty good amount of options on the menu (vegetarian) and we felt like we were at cafe nearby. The location is also perfect if you’re a tourist in Cartagena. Stayed here for two and a half days but would definitely stay here again on my next visit.
Partner
10/10
Exceptional
28 Apr 2026
Wantik
I would definitely recommend this hotel, the breakfast was good, my room was clean, the pool I loved it, it had a nice view along with the bar was good as well, and the complimentary drink was good. The staff was friendly and the location was great. I was able to walk to the restaurants and the meeting points for my excursions. The clock tower is right around the corner, so it is walkable. Overall I give this stay a 10/10
Self
10/10
Exceptional
26 Apr 2026
Ashley
Our stay was amazing. From the cleanliness to the accommodations. The breakfast was really good and the staff was so amazing.
Partner
10/10
Exceptional
24 Apr 2026
Pascale
On a adoré notre séjour. Tout était parfait !
Friends
10/10
Exceptional
21 Apr 2026
Frank
Very nice jet blue
Friends
10/10
Exceptional
20 Apr 2026
Linda
Staff are very nice and helpful. Breakfast is wonderful. Location is perfect
Partner
8/10
Excellent
15 Apr 2026
Janina
Everything was really good.. breakfast and staff were excellent… I did notice when they clean our room our floor was still dirty. They don’t mop floor..😔
10/10
Exceptional
11 Apr 2026
Sydney
This is truly one of the nicest hotels I have stayed in across 24 countries. My boyfriend compared it to going on a Disney Cruise because the staff make sure to know your names, what room you are in, and are always checking up on you to make sure you have what you need.

Amenities: The pool is incredible and the amazing view provides some amazing pictures.

Breakfast: Breakfast is complimentary and is delicious. There is a menu with things like mini waffles (you must try with chocolate drizzle!), avocado toast with fried egg and tomato, and many other options. There is also a buffet which changes daily with a variety of fruits, ham and cheeses, potatoes, sausage, cereal, yogurts, and more. Worth staying here just for the breakfast and the ease that comes with not having to go out searching for food first thing in the morning.

Location: Best location you could ask for in the Walled City. It is only a 6 minute walk from the clock tower and there are some incredible restaurants right on the same street as the hotel. Uber's will come pick you up straight at the front door or the hotel will even call you one and they guarantee they will be there within 5 minutes.

Staff: The staff as I mentioned were all incredible, but I have to shout out two specific staff members: Pomponio and Luis Alfonso. They were so incredible and always made it a priority to check on us, solve any issues we had, and they both always had a huge smile on their faces.
Family
4/10
Poor
10 Apr 2026
MarQuis
A/C was not working in room. No rooms available for 2 nights.
Friends_and_family Friends
6/10
Pleasant
10 Apr 2026
Thomas
Air conditioning didn’t work. Staff was not that welcoming or nice in the dining room. Rooms were dated and small
Friends
10/10
Exceptional
09 Apr 2026
kezia
Room was so nice and spacious with a view of the ocean. Staff very friendly and helpful. The breakfast is outstanding they have a buffet but also made to order items. They als had two for one margarita and mojitos happy hour. Very central to old town. Only con is laundry was very expensive but they did a great job so worth it.
Partner
10/10
Exceptional
06 Apr 2026
YAMILKA PEREZ
Excelente ubicación, trato, amenidades, supero totalmente mis expectativas.
Family
10/10
Exceptional
05 Apr 2026
Manuel
Hotel is starting to show signs of wear.
However clean. Staff as always -pleasant.
10/10
Exceptional
29 Mar 2026
Sarah
Nice hotel overall — I really enjoyed my stay. The staff were very welcoming and organized, and it was a nice touch that they recognized me upon arrival (I was the last guest to check in, lol).

The hotel has beautiful hallways with stone walls and soft, low lighting that give it a cozy, boutique feel. The rooms are a good size, very clean, and the beds are super comfortable.

There are a few minor maintenance items — for example, some of the bathroom (boudoir) doors would catch on the floor and could use a bit of repair — but nothing that impacted the stay in a major way.

Breakfast was a highlight, with a nice variety of traditional options along with some Colombian flavors, which I really appreciated. The rooftop pool area is also great for relaxing, although parts of the flooring felt slightly uneven and the pool lining could use an update.

Overall, it’s a lovely hotel in a fantastic location — very close to everything in Old Town and Getsemaní. I would definitely stay here again
Self
8/10
Excellent
28 Mar 2026
BRITTANY
Breakfast was good. Service was great!
10/10
Exceptional
24 Mar 2026
Nicole
This hotel is 10000/10. Location was perfect. Getsemani is right out the back door, if going to Rosario islands the port is across the street as well as the walled city and La Torre Del Reloj. The rooftop bar, food and view were excellent. The hotel was clean, cute and had a great breakfast buffet or you could order from a menu at the table. We received exceptional service and care from Luis Alfonso. He assisted us with everything from restaurant recommendations to booking us a taxi at 4 am for our early flight. I cannot say enough great things about Luis or GHL Arsenal. You will not regret staying here. If we were to come back to Cartagena we would stay here again. The concierge also booked us a Rosario island tour of our choice and the boat was big, beautiful and most importantly very safe. Compared to the boats used when booking tours through street vendors or the shops in town. Highly recommend booking with the hotel directly.
Partner
10/10
Exceptional
22 Mar 2026
Willie
The hotel was beautifully kept and very clean. All of the staff were kind and very helpful. All of my needs were anticipated and I enjoyed a great holiday weekend there with all the lovely people. I would definitely stay there again!
Family
10/10
Exceptional
22 Mar 2026
Lino J
Great location and awesome staff
10/10
Exceptional
21 Mar 2026
Robert D
Staff, room, service, internet service, and location were all excellent. Everything was maintained in spotlessly clean condition. The service felt genuine and personal. The area felt very secure, with no overly intrusive security presence. I could not be happier with my selection of places to stay. I would have liked 24-hour room service, but it was a minor inconvenience, as good food and drinks from street vendors were always available and only a 4-minute walk from the hotel.
Self
10/10
Exceptional
07 Mar 2026
Carolyn Anne
Great location walking distance to everything but a bit away from the noise and bustle of the old city centre. Having the roof top pool was great. We had a problem with our AC. They came promptly to fix when they couldn’t that moved us to a new room. Karen the customer service rep apologized many times and sent a beautiful fruit basket to our new room. Can say enough about the GHL highly recommend and we would stay again. 10/10
Partner
10/10
Exceptional
06 Mar 2026
Lance
None
6/10
Pleasant
05 Mar 2026
Robert
This is a basic hotel. Like a basic Best Western. The rooms are showing their age, with some rough walls, worn decor and fixtures. It’s clean, and it’s fine, the bed is comfortable, but it’s nothing special. The pool lining is discolored and dirty looking. The staff are very friendly and courteous, the included breakfast is a great perk. The bar service at the pool is very very slow. Overall, it was fine, but I wouldn’t stay again.
Partner
10/10
Exceptional
04 Mar 2026
Alejandra
A/C needs maintenance because it wasn't working properly at our room. Very clean!
The pool and the rooftop need maintenance also, but we still enjoyed them. Service is just excellent. Breakfast was great too! Best location ever!!
Partner
10/10
Exceptional
02 Mar 2026
Doreen
My 7th or 8th time in this hotel due to the location, staff and amenities. The restaurant on site has yummy food and the rooftop pool is great especially in the late afternoon/evening. Staff is amazing.
Self
10/10
Exceptional
01 Mar 2026
Samandip
Staff is fantastic, super friendly and helpful.
Self
8/10
Excellent
26 Feb 2026
Nicole
Room was small but clean, staff was lovely, rooftop pool was a highlight!
Friends_and_family Family
10/10
Exceptional
19 Feb 2026
Jane
Exscellent location, excellent staff
Family
8/10
Excellent
19 Feb 2026
David
Staff was courteous and professional. The hotel is close to a street full of great restaurants at excellent prices, and just one block from the new Absolute Cigar bar. It’s within walking distance of the famous Clocktower in the old city, yet far enough away to avoid the noise. Foreign tourists will be charged 19% tax on arrival on top of the price of their stay.
Nice roof top pool.

Clean and well maintained.
10/10
Exceptional
19 Feb 2026
Edgar
Very sweet employees even after we checked out they said “ Please this is still your home , you arefree to use all amenities that were included “ it made me very happy.
Partner
10/10
Exceptional
12 Feb 2026
Izabel
Amazing experience
Leisure Friends
10/10
Exceptional
11 Feb 2026
Leslie
The staff is friendly and attentive! They knew our names and welcomed us with open arms daily. Super attentive.
10/10
Exceptional
11 Feb 2026
Izabel
Very good
Leisure Friends
10/10
Exceptional
10 Feb 2026
Tyrone
Was great customer service
10/10
Exceptional
09 Feb 2026
Kevin A
Enjoyed my stay at GHL Arsenal
10/10
Exceptional
09 Feb 2026
Arturo
The hotel staff made sure that you did not go without. They were extra helpful, always smiling, the cleaning ladies were extra nice. They always greeted you with a smile and EXCELLENT customer service. From the front desk to the in-house restaurant.
Leisure Friends
10/10
Exceptional
29 Jan 2026
Peter
We thoroughly enjoyed our stay at GHL Arsenal. From the moment we stepped in from the heat, Alfonso made our stay extra special by greeting us with a lovely welcoming smile and a cold, delicious mixed fruit drink. It was perfect timing and set the tone for the rest of our stay. Breakfast was a la carte with lots of options and the happy hour drinks helped to end the day. The rooftop infinity pool was by far, the highlight of our stay. The incredible views of Cartagena's harbour were perfect up there. All in all, Alfonso and the rest of the staff made our trip a memorable one.
Leisure Partner
10/10
Exceptional
26 Jan 2026
Richard
Great hotel. Alfonso extremely helpful in English and Spanish.
Leisure Friends
10/10
Exceptional
25 Jan 2026
Richard
Great hotel. Clean and quiet. Rooftop pool for the win!
Leisure Self
10/10
Exceptional
23 Jan 2026
Randall
The Arsenal was a very nice hotel with an excellent location in Cartagena. We found the staff to be very friendly and helpful. The breakfast was also worth the money. Our only complaint was that the advertised gym wasn’t much to brag about. I would highly suggest getting out and walking around the hotel on your first day there and check everything out because there’s so much close by the hotel. Getsamani actually begins right in the back door! I would definitely recommend the arsenal for a first time stay.
Leisure Partner
8/10
Excellent
21 Jan 2026
Mariana
Clean and good location
Leisure Friends
10/10
Exceptional
20 Jan 2026
Ester
Had a very pleasant stay at the Arsenal, very clean rooms. Conveniently located and walking distance to attractions. Most of all the great customer service especially from Juan & Alfons in the reception and Karen in the breakfast service. I felt valued and appreciated. Keep up the great work
Leisure Self
10/10
Exceptional
19 Jan 2026
Akhtar
Nice place but breakfast staff are treating thier job as a hustles (which might be for them) thus not much engaged in anyway
10/10
Exceptional
13 Jan 2026
Jacques
The staff was fantastic, very knowledgeable and helpful. Maria at the front desk was on point. She was so professional and friendly. Same to be said for Karen at the concierge desk. The breakfast was delicious. I had the opportunity to try exotic fruit. It was so delicious. The roof top restaurant had fabulous views of the city. We enjoyed our ceviche in this beautiful atmosphere. Our rooms were spotless. The location of this hotel was also ideal, close to the historic old town center and the hub of activities.
Leisure Partner
10/10
Exceptional
10 Jan 2026
Shanika
Room was clean and staff was amazing.
Friends_and_family Family
10/10
Exceptional
04 Jan 2026
Jess
My stay at GHL was just what I needed away from the holiday noise in Getsemani. This was my first time visiting Colombia, and being 5 minutes walk away from the Clock tower & Walled City- the location was perfect! Breakfast was tasty, though I opted for the traditional scrambled eggs, coffee and toast. No complaints there. Rooftop pool was amazing! The views were nostalgic and it really added a nice touch to the property. The luxury room was a little smaller than I expected from the pics online; but comfortable nonetheless. I travelled with my friend celebrating her birthday who stayed nearby, so not technically solo but my lodging was. Safety wasn’t an issue for me in this area.
Leisure Friends
10/10
Exceptional
03 Jan 2026
Christopher
The room was very clean, the cleaning staff were very attentive. The pool is the perfect size to cool off after exploring the city. Front desk staff were super attentive and accommodating. The breakfast that I ordered was fantastic. Hotel is walkable to anywhere you would want to see.
Leisure Self
10/10
Exceptional
03 Jan 2026
Victor
Excellent stay at GHL Arsenal Hotel.

I had a great experience staying at GHL Arsenal Hotel. From the moment I arrived, the staff was wonderful. The front desk team was especially helpful with recommendations for dining and sightseeing, which made my stay even better.

The rooms were very clean, well maintained, and comfortable. Housekeeping did a great job throughout my stay, and everything felt fresh and taken care of. I truly enjoyed the comfort of the room.

The restaurant food was very good, and the rooftop pool was a highlight. The view from the rooftop is absolutely amazing. I even worked from the rooftop during my stay and was able to enjoy the pool while getting work done, which made the experience even more enjoyable.

Overall, everyone was friendly, the service was excellent, and the hotel offered a great balance of comfort, location, and atmosphere. I really enjoyed my stay and would happily return.
Business_and_leisure Self
6/10
Pleasant
01 Jan 2026
Elizabeth
The staff was very friendly. This is not a 5-star property in any way.
Leisure Self
10/10
Exceptional
28 Dec 2025
Richard
Rooftop pool awesome
Leisure
10/10
Exceptional
21 Dec 2025
XXX
Less vegetarian options for breakfast. Other that everything was good.
Leisure Partner
8/10
Excellent
15 Dec 2025
Ali
More English speaking staff members at high traffic service stations (restaurants, bars, massage). Such as understanding words like menu, price equivalence to US dollar. More information on the guest policy on the website before booking!
Leisure Self
10/10
Exceptional
15 Dec 2025
Alexander
Staff was kind, rooms nice, breakfast great.
Leisure Self
8/10
Excellent
15 Dec 2025
Jameelia
The staff was great and welcoming.
Leisure Friends
10/10
Exceptional
25 Nov 2025
Peter
Comfortable and safe
Self
10/10
Exceptional
21 Nov 2025
Tamela
The staff was so friendly and made sure anything we could’ve possibly needed was taken care of. This is a beautiful property with a beautiful rooftop view. Anywhere you would want to go in Cartagena is either close walking distance or a very short cab ride.
Leisure Family
4/10
Poor
19 Nov 2025
Nico
This is not a 5 star hotel. It is a 3.5 star at most.
Paid 2000$+ for a 6 night stay . Expecting a luxury experience for a peaceful getaway with my wife, but kept on getting met with disappointments and let downs. Staff does not pay attention to detail and are very forgetful. A feel of carelessness was felt from a few members of staff (not all) which is unfortunate. Building and decor is full of flaws and mildew . From the stained couch next to the elevator to the mildew stained ceilings leading up to your room and also not forgetting the blood stained sheets. They will dim the lights so the flaws dont show so much.
Not even the light bulb in the elevator can be bothered to be replaced. This place will Charge you premium prices for a low quality experience.
Leisure Partner
10/10
Exceptional
15 Nov 2025
Zoraida
Everything went perfect! The staff and rooms were amazing! We will definitely stay there again!
Leisure Partner
10/10
Exceptional
28 Oct 2025
Luis Vazquez
Great breakfast and staff
Leisure Family
10/10
Exceptional
25 Oct 2025
Giorgio
Good breakfast and excellent service. Clean room. Very helpful personnel.
Leisure Self
10/10
Exceptional
16 Oct 2025
Rosa Del Carmen
The breakfast was good
Leisure Friends
6/10
Pleasant
15 Oct 2025
Veronica
Staff was very nice and friendly. The hotel is so pretty. In a great area within a walking distance to everywhere.
The only issue is you can hear everything in the room, next to us there was two drunk girls screaming until 4am. Was kind of hard to rest, other than that, really pretty hotel.
Leisure Partner
2/10
Poor
12 Oct 2025
Byron
Didn’t like the staff that worked at night
Leisure
10/10
Exceptional
05 Oct 2025
Karen
Excellent property
Leisure Friends
10/10
Exceptional
01 Oct 2025
Ana
Excelente ubicación. Personal muy amable. No tiene maquina de cafe en las habitaciones
Business Self
10/10
Exceptional
26 Sep 2025
RACHEL
Check in was very smooth staff very nice and professional
Leisure Partner
8/10
Excellent
23 Sep 2025
Ashlee
Clean room and nice staff.
Leisure Friends
10/10
Exceptional
21 Sep 2025
Maria
Excelente yo fui por aniversario de bodas. Primera vez en Cartagena y absolutamente todo relacionado con el hotel nos encantó. El botones Luis Alfonso muy amable y atento. Y en el desayuno que por cierto es delicioso nos atendió muy bien el señor Pomponio y la chica de café
Family
8/10
Excellent
18 Sep 2025
Diana
The employees are very professional, respectful, friendly, and always willing to help or resolve any issues you can encounter.
Leisure Partner
10/10
Exceptional
18 Sep 2025
Jorge
Excelente estadia.
10/10
Exceptional
14 Sep 2025
Joel
We had a wonderful vacation in beautiful Cartagena, but this would not have been possible at any hotel other than GHL Arsenal.
This hotel is the best: the rooms are well maintained, clean, and smell wonderful.
The location is perfect, just a few minutes' walk (8 min) from the walled city, the same for the most attractive part of Getsemaní, and about a 14-minute walk from the marina where the boats depart.
The service is excellent from all the staff, who are friendly and courteous. I would like to give a special mention to Pomponio, an extremely kind and helpful gentleman who treated us wonderfully, thank you!
Note: The breakfast buffet is out of this world. As you can see in the video, that's how it tastes.

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Leisure Family
10/10
Exceptional
14 Sep 2025
JHIGNA
Room was a bit smaller than was expected but overall great hotel
Leisure
10/10
Exceptional
11 Sep 2025
Paula

very convenient

The hotel is across the street from the Getsemani Convention Center. It is very convenient and just a 7-minute walk from good restaurants.
Business
10/10
Exceptional
09 Sep 2025
Andres
La mejor ubicación, un muy buen precio. El servicio muy amable
Leisure Family_with_children
4/10
Poor
04 Sep 2025
Felipe

Pay 5 stars and get 3.

That is a 5 star hotel supposedly, but I’ve been to 3 star hotels that were better.
The A/C in my room wasn’t working properly, no matter how high you’d set the temperature, the room was always freezing.
The shower head was spilling water all around, except down below. The shower drain was also too small, making any 5 minutes shower become a pool.
The breakfast was poor in options, some days there was someone pouring coffee at your table, some days not. The fruits were kind of flavourless, and the last day there was just one type of cheese(the one nobody wanted the day before).
The rooms were clean late afternoon, almost the time we were coming back from tours and walks, the room floors were usually left soak and wet excessively and just one towel was left for me and my wife.
The proximity to the Walled City is good, but that also brings a lot of noise. They were having concerts every night at the “Pegasus Muelle”, with loud music.
I wouldn’t say it’s the worst ever, but for the price paid it should be better.
Friends_and_family Family
10/10
Exceptional
30 Aug 2025
Shawn
The amazing staff is what makes this property great. Fabian is a huge asset to this hotel always going out of his way for guests , communicating and assisting. He is absolutely top level and future upper management. All staff smile and greet and create a welcoming experience Ledis (camarera), Faber (Mantenimiento), Katherine (recepción), Maria Fernanda (restaurante), stood out with attention to detail and going out of their way for guests daily.
Business_and_leisure Friends
10/10
Exceptional
29 Aug 2025
kajul
Lovely service
Leisure Partner
6/10
Pleasant
24 Aug 2025
Jessica
It had great breakfast some minor
Issues but all in all good .
Friends

Location & surroundings

GHL Arsenal Hotel
Barrio Getsemani Calle Arsenal No 8B-58, Cartagena, Colombia

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GHL Arsenal Hotel

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