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NH Cartagena Urban Royal
Cartagena · Colombia
Plaza de los Coches Cr 7# 34-10View location
8.2/10Excellent592 Reviews
Cleanliness8.6/10 8.6
Service9.0/10 9.0
Comfort7.8/10 7.8
Condition8.0/10 8.0
Location9.2/10 9.2
Neighborhood8.8/10 8.8
Value6.8/10 6.8
Amenities8.4/10 8.4
See all ratings- Hotels with charm
- Sustainability certification
- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About NH Cartagena Urban Royal
Located within the walled city, the NH Cartagena Urban Royal hotel is the only hotel to enjoy a spot on the popular Plaza de los Coches.
Also in the square is Cartagena's most famous landmark, the impressive Torre del Reloj, or clock tower, as well as a number of bars, restaurants and exclusive boutiques. Just 5 minutes' walk away is the Cartagena de Indias Convention Center.
The hotel's 28 rooms are designed with the modern traveler in mind. All rooms benefit from flat-screen TVs, Wi-Fi and individually-controlled air conditioning. Executive rooms boast stunning views of the square. Relax and enjoy the view from the terrace or take a refreshing dip in the rooftop pool.
Worked up an appetite? You can enjoy the traditional flavors of Colombia at the Café del Reloj restaurant, before sampling a cocktail or two from the extensive menu. *Foreign customers without tourist stamp in the passport must pay 16% VAT directly at the hotel.
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With a stay at NH Cartagena Urban Royal, you'll be centrally located in Cartagena, steps from Clock Tower and 7 minutes by foot from Cartagena de Indias Convention Center. This hotel is 0.4 mi (0.7 km) from Walls of Cartagena and 1.2 mi (1.9 km) from Bocagrande Beach.
Make yourself at home in one of the 28 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Popular amenities
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Green Key (Foundation for Environmental Education)
Professional property host/manager
Bioscore Sustainability
Pets allowed
Pet max weight (per pet) in kg is 25
Pet max weight (per pet) in lb is 55
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
-
You need to know
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Only registered guests are allowed in the guestrooms.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests planning to check in with a pet must provide the pet's health certificate at check-in.
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately USD 23 to 25 for adults, and USD 23 to 25 for children
- Airport shuttle fee: USD 99000 per vehicle (maximum occupancy 4)
- Pet fee: USD 110000 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Plaza de los Coches
0.1 km / 0.1 mi
Clock Tower
0.1 km / 0.1 mi
Catedral
0.1 km / 0.1 mi
Cathedral of Saint Catherine of Alexandria
0.1 km / 0.1 mi
Casa del Marques de Premio Real
0.2 km / 0.1 mi
Aduana Square
0.2 km / 0.1 mi
University of Cartagena
0.2 km / 0.2 mi
Alcaldia (City Hall) Cartagena
0.2 km / 0.2 mi
Cartagena's Gold Museum
0.3 km / 0.2 mi
Cartagena Museum of Modern Art
0.3 km / 0.2 mi
Bolivar Square
0.3 km / 0.2 mi
San Agustin Convent
0.3 km / 0.2 mi
San Pedro Claver Church and Convent
0.3 km / 0.2 mi
Palacio de la Inquisicion
0.3 km / 0.2 mi
Plaza de San Pedro Claver
0.4 km / 0.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2011
- Total number of rooms: 28
- Number of floors (main building): 6
- Single rooms: 28
- Double rooms: 28
- hotel
- American Express
- MasterCard
- Visa
- Small pets allowed (under 5 kg)Extra charge
- Large pets allowed (over 5 kg)Extra charge
- Wheelchair-accessible
Show 29 more facilities & services
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Airport Shuttle
- Room serviceExtra charge
- Laundry service
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Lift access
- Terrace
- Concierge
- Sun terrace
- Newspapers
- Luggage room
- Bar
- Restaurant
- Non-smoking area
- Air conditioning in Restaurant
- Meeting room
- Outdoor freshwater pool: 1
- Green Key (FEE)
- Bioscore Sustainability Certification
- Breakfast buffet
- À la carte lunch
- À la carte dinner
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cartagena Urban Royal
Double or Twin DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cartagena Urban Royal
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cartagena Urban Royal
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 18 m²DBL.SU
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Cot on demand
- Hairdryer
- TV
- Bathroom
- Fridge
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cartagena Urban Royal
DOUBLE SUPERIOR
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Room amenities
- Wi-fi
- Cot on demand
- Hairdryer
- TV
- Bathroom
- Fridge
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE WITH BALCONYDOUBLE • DELUXE WITH BALCONYDBL.BL-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cartagena Urban Royal
DOUBLE DELUXE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.BL-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cartagena Urban Royal
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cartagena Urban Royal
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cartagena Urban Royal
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE DELUXESINGLE • DELUXESGL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cartagena Urban Royal
SINGLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH VIEWSDouble or Twin • WITH VIEWSDBT.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cartagena Urban Royal
Double or Twin WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cartagena Urban Royal
Double or Twin CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBT.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXESUITE • DELUXESUI.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cartagena Urban Royal
SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SUPERIOR WITH VIEWSDouble or Twin • SUPERIOR WITH VIEWSDBT.SU-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cartagena Urban Royal
Double or Twin SUPERIOR WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cartagena Urban Royal
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE WITH BALCONYRoom • DELUXE WITH BALCONYROO.BL-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cartagena Urban Royal
Room DELUXE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.BL-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE SUPERIOR WITH VIEWSSINGLE • SUPERIOR WITH VIEWSSGL.SU-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cartagena Urban Royal
SINGLE SUPERIOR WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SGL.SU-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWS • 1 Bedroom • 16 m²DBL.SU-WV
Room overview
Non-smoking room- Room size
- 16 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
- Bathroom
- Shower: 1
- Hairdryer
- TV
- Radio
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cartagena Urban Royal
DOUBLE SUPERIOR WITH VIEWS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 16 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-WV
Room amenities
- Wheelchair-accessible
- Wi-fi
- Bathroom
- Shower: 1
- Hairdryer
- TV
- Radio
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 19 m²DBL.SU-4
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 2
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Satellite TV
- Wake-up service
- Desk
- Bathroom
- TV
- Hairdryer
- Radio
- Minibar
Show all 12 amenities
- Individually adjustable air conditioning
- Individually adjustable heating
- Wi-fi
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cartagena Urban Royal
DOUBLE SUPERIOR
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 2
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-4
Room amenities
- Satellite TV
- Wake-up service
- Desk
- Bathroom
- TV
- Hairdryer
- Radio
- Minibar
- Individually adjustable air conditioning
- Individually adjustable heating
- Wi-fi
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cartagena Urban Royal
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST-1
Limited room details from hotel
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Room SUPERIOR WITH VIEWSRoom • SUPERIOR WITH VIEWSROO.SU-WV
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR WITH VIEWS
Adult and child limits apply within the room's total guest limit.
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Room SUPERIOR WITH VIEWS
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU-WV
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Room DELUXERoom • DELUXEROO.DX
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
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Room DELUXE
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
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DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
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DOUBLE SUPERIOR WITH DOUBLE BED
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB-SU
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Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
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Double or Twin SUPERIOR
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
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SINGLE SUPERIORSINGLE • SUPERIORSGL.SU
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Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
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SINGLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SGL.SU
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-
BUNGALOW STANDARDBUNGALOW • STANDARDBUN.ST
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Room overview
- Occupancy
- Guests: 1–9 • Adults: max. 9 • Children: max. 4
- Room type
- BUNGALOW
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
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Check availabilityNH Cartagena Urban Royal
BUNGALOW STANDARD
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–9 • Adults: max. 9 • Children: max. 4
- Room type
- BUNGALOW
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: BUN.ST
Limited room details from hotel
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Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Check availabilityNH Cartagena Urban Royal
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
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DOUBLE WITH BALCONYDOUBLE • WITH BALCONY • 18 m²DBL.BL
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Room type
- DOUBLE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Individually adjustable heating
- Minibar
- TV
- Hairdryer
- Bathroom
- Housekeeping
- Satellite TV
Show all 12 amenities
- Desk
- Wake-up service
- Wi-fi
- Balcony
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DOUBLE WITH BALCONY
Room photos
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Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Room type
- DOUBLE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.BL
Room amenities
- Safe
- Individually adjustable heating
- Minibar
- TV
- Hairdryer
- Bathroom
- Housekeeping
- Satellite TV
- Desk
- Wake-up service
- Wi-fi
- Balcony
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN WITH VIEWSTWIN • WITH VIEWSTWN.WV
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
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TWIN WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: TWN.WV
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-
Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
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Check availabilityNH Cartagena Urban Royal
Double or Twin DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B-DX
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-
SINGLE DELUXE WITH BALCONYSINGLE • DELUXE WITH BALCONYSGL.BL-DX
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Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Check availabilityNH Cartagena Urban Royal
SINGLE DELUXE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: SGL.BL-DX
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Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE WITH VIEWSSINGLE • WITH VIEWSSGL.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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SINGLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SGL.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-5
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-5
Limited room details from hotel
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-
Room DELUXE CAPACITY 2Room • DELUXE CAPACITY 2ROO.C2-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE CAPACITY 2
Adult and child limits apply within the room's total guest limit.
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Room DELUXE CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: ROO.C2-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cartagena Urban Royal
DOUBLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.WV-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 15 m²DBL.ST
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Extra beds on demand
- Cot on demand
- Wi-fi
- Wheelchair-accessible
- Radio
- TV
- Hairdryer
- Shower: 1
Show all 9 amenities
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cartagena Urban Royal
DOUBLE STANDARD
Room photos
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Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Extra beds on demand
- Cot on demand
- Wi-fi
- Wheelchair-accessible
- Radio
- TV
- Hairdryer
- Shower: 1
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH BALCONYDOUBLE • WITH BALCONY • 18 m²DBL.BL-1
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 2
- Bed setup
- Queen-size bed 150-154 width
- Room type
- DOUBLE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable heating
- Bathroom
- Hairdryer
- TV
- Radio
- Minibar
- Individually adjustable air conditioning
- Safe
Show all 13 amenities
- Wi-fi
- Wake-up service
- Toiletries
- Satellite TV
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cartagena Urban Royal
DOUBLE WITH BALCONY
Room photos
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Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 2
- Bed setup
- Queen-size bed 150-154 width
- Room type
- DOUBLE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.BL-1
Room amenities
- Individually adjustable heating
- Bathroom
- Hairdryer
- TV
- Radio
- Minibar
- Individually adjustable air conditioning
- Safe
- Wi-fi
- Wake-up service
- Toiletries
- Satellite TV
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Check availabilityNH Cartagena Urban Royal
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
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-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Check availabilityNH Cartagena Urban Royal
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
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Guest reviews
What other guests saying about NH Cartagena Urban Royal
100
reviews shown
Sethuraman
Hotel is in the best possible central location. Friendly staff and were willing to . Accommodate vegetarians. Shower experience was bad and the hotel was unable to fix it.
Sanjay
Mold in bathroom, cracks on sink, Furniture looks to old, Main door too tight to close
Caleb
Great place and amazing pool
Derwin
Great location. Rooms are dated. No microwave or fridge to store things in. But the location is amazing.
Stacey
Go to the rooftop pool as soon as they open and take the best pictures ever!
Now, awesome hotel awesome breakfast awesome amenities. But if you value your sleep, you may want to get an interior room. I had a balcony room and people were celebrating all night outside, and I could hear everything.
Still an awesome hotel.
Now, awesome hotel awesome breakfast awesome amenities. But if you value your sleep, you may want to get an interior room. I had a balcony room and people were celebrating all night outside, and I could hear everything.
Still an awesome hotel.
Hugh
Great place just a little bit small and the shower is not that great water pressure was very low.
Surendra
We had arrived earlier than our check in time as our flight was in the am. But the staff member was helpful and provided us with space to leave our luggage and also change into something comfortable as it was very hot and humid. Room was very clean. The breakfast was really good. But the place near the hotel was very very crowded near the plaza. Right in evening, during the day of Colombia match, one guy approached me. I thought he was planning to sell something. Instead he snatched the chain from my neck and ran away. It was quite a shocking experience for me. That guy first took two three steps walking but then took off and was never caught. We have to extra careful in such places. The hotel staff was helpful and tried to get the help of the police. But everything happened so quickly it was not possible for me to identify the person. Overall good hotel and helpful staff.
Guens
This place was recommended by a co-worker who has stayed there a few times and I must say, he wasn't wrong. it was great time overall: Attentive and friendly staff; especially the restaurant waiter (I forgot his name, sorry bud!). He worked every morning I was there. The front desk was a little tense with our guests, my friends who were staying at other properties were given a hard time when they'd try to come visit and check out the place, but besides that, It was overall a great experience and ill be back. oh! DON'T pass on the breakfast buffet!
Terrence
I like everything about it.
Marqus
Excellent hotel to stay in the walled city.
Michael
The location of his hotel is convenient, especially if you’re going to do a boat ride. It is near many clubs/bars/rooftops, so if you’re looking for something quiet this may not be the place for you. We got lucky with a lower level room facing the square, so the sound was not as intense for us.
Staff was very friendly and helpful. Breakfast option is totally worth it, I liked the rotating local food options.
Rooms are generally clean and housekeeping was great. There is wear and tear, mostly in the bathroom. The whole floor got soaked after every shower because the door had a gap under it and the water drained slowly. Noticed some mildew in the bathroom as well, but hard when you’re in such a humid place. AC in the room was great and provided a place to cool off and relax after walking around in the heat. Rooftop pool was awesome. Overall happy with our stay.
Staff was very friendly and helpful. Breakfast option is totally worth it, I liked the rotating local food options.
Rooms are generally clean and housekeeping was great. There is wear and tear, mostly in the bathroom. The whole floor got soaked after every shower because the door had a gap under it and the water drained slowly. Noticed some mildew in the bathroom as well, but hard when you’re in such a humid place. AC in the room was great and provided a place to cool off and relax after walking around in the heat. Rooftop pool was awesome. Overall happy with our stay.
Diana
Comida deliciosa y ubicación privilegiada
Maria Amanda
Great location walking distance from the port and for exploring the historic center. The staff at reception was very helpful and it were helpful in arranging transport back to the airport for me!
David Albert
The property was very clean and the service was on point. All of the staff were very courtious and very helpful. I would definitely recommend this establishment.
Jose
Nice and economic hotel for a short weekend visit. Perfect location, safe and clean. Very nice staff!
Annielle Cristina
Hotel muuuuuito bem localizado. Staff muito educudas e cordiais.
Jason
Get location. Get a balcony for the best people watching anywhere.
Siamak
Best location and view of historic places, roof top bars and clubs.You got to expect music noise up to 3 am since you are in the middle of bars and clubs.
John
Great position in the main square
Rooftop pool small but great on a hot day
Nice breakfast
Rooftop pool small but great on a hot day
Nice breakfast
consuelo
Staff was very friendly and helpful. It is on the historic side, so rooms are a bit small and have a musty smell. Other than that they were comfortable. And hotel situated right next to the main plaza, so you can enjoy the scenery from the balcony or the pool on the roof.
Roy
My stay was excellent. I can't wait until my next visit
MATTHEW LYNN
The room was to l
K
Location perfect but not with an event on the square!
If you have allergies like me request mold free room or check reviews.
Remaining was perfect breakfast/service/housekeeping
If you have allergies like me request mold free room or check reviews.
Remaining was perfect breakfast/service/housekeeping
Gilliard
Was Ok
Richard
Great location
Sandra
Wow! Love the hotel, staff very friendly, location the best, right in the middle of everything!!! Night clubs restaurants… highly recommended. Restaurant buffet food amazing !!!
Neal
Attentive staff. Excellent breakfast with made to order options. Area around the hotel is beautiful. Rooftop terrace and pool are amazing
Marjorie
.
KEITH
I love the the staff at the property they were nice and accommodating. Prime location for tourists. Close to shops, food, and shopping. The rooms definitely need an update. Definitely felt safe in the area.
Calvin
Great staff.
Shamika
Rooftop pool overlooking the city was amazing..
William
We got a room with a balcony, the view was awesome. The service and the people at the hotel was excellent every body was very knowledgeable and ready to help.
The only thing is that the party never stop there was noise every where outside the hotel that can really let you sleep.
The only thing is that the party never stop there was noise every where outside the hotel that can really let you sleep.
Demilade Osessi
Had a great stay here. The staff was amazing.
Carla
Easy access to everything. Clean room and excellent customer service!
Verified traveler
Lovely location and staff. Only complaint is how still the bed was.
Courtney
Staff is professional and very helpful. The location is a great and while being in the middle of everything is very safe and secure
Melvin
The stay treated me like family. ALSO
The food was excellent 👌 😋 👏 👍 🙌
The food was excellent 👌 😋 👏 👍 🙌
Tyrone
Great stay people were pleasant. Security was GREAT
miladi
Fue muy agradable ,la location es perfecta..la atencion es increible ...solo necesita un poco de mejoras locativas pintura ...
Alejandra
Stay here!!! Best location, clean hotel, friendly staff, very secure location: they lock the main doors at night and don’t allow anyone in. They check all ID of any guests. Best staff ever! It felt like a 5 star resort just smaller rooms. The rooftop pool is gorgeous! Breakfast and lunch was also amazing!
Astrid
Great hotel right in front clock tower. Confortable rooms with great air conditioning and hot water in the room. Staff were super friendly and always eager to help you. Personally, wasn’t a fan of the breakfast but everything else was great. Would definitely stay here again.
SEMIH
The location of the hotel is very nice, the breakfast is very delicious, the pool is very well maintained and modern. The rooms are very clean and tidy. The hotel staff is very respectful and educated.
Luis
Nos encantó la localización, cerca de todo a pasos. También las atenciones del personal, en especial de Antonio en portería y Benjamin en la recepción. La chica de la limpieza también sumamente atenta y servicial . Deben tener mejor cuidadas las instalaciones porque no cuentan con decoración y pierden cuidado en los detalles de las instalaciones, nunca del trato de su personal porque son excelentes.
Todd
Great location
Christine
Great Location but noisy
Location is great. However on a Tuesday night there was music blasting well into the wee hours of the morning. The safe didn’t have a handle to properly open it and no one ever came to fix it. Room was also very small and the bathroom sink didn’t drain properly.
Darien
Sweet.
Shontez
This location was nothing less than AMAZING!!! In the heart of the Walled City. Great staff. They were always polite and friendly. More importantly, very helpful. If you are looking for quiet silence, this isn’t the place. As I’ve said before, it’s located in the heart of the Walled City and they love to party in the Walled City!!! I would recommend this location to all of my family and friends. Thanks guys, you’ve truly went above and beyond.
Jeffrey
This property was amazing! I’ve been to Cartagena a few times and stayed at other properties however I decided to take a chance and I am happy I did! It’s so close to everything in the central area. Thank you so much to the staff that made my trip feel welcoming.
Ana
Excellent location and decent room. We enjoyed using the rooftop swimming pool as well. It would have been good to have the option of pool towels as otherwise you have to use the ones from your room. We didn’t take up the option of the buffet breakfast as we felt 16 dollars per person was a little expensive and there was no children’s discount, but there are plenty of dining options nearby.
Ediberto
Excellent location next to \"Plaza del Reloj. We were upgrade to a balcony room. So we enjoy every show and every moment
Melina
This property should have an overall rating of 5-6…
Definitely not an 8! I want to start by saying I never would have booked this if the rating represented the property- again 5-6!!
I will not mention the noise, I was prepared for noise being from NYC and now Miami Beach. Noise was not an issue. The balcony doors blocked a lot of the noise and the other good thing I have to say is that the bed was very comfortable.
The rooftop was so run down and dingy and NOT like the pictures at all. I was expecting to spend time there but there was no shade and dirty old plastic furniture.
I was so disgusted by most of the streets in the walled city. The streets smell bad, very bad! There is dirty water poodles that smell like urine and feces! The vendors are the WORST part! I probably will not be back to Cartagena just based on the tricky, pushy, rude vendors. They would attack me as soon as I stepped foot on the dirty streets.
The safety was definitely a concern. There was a huge police vehicle parked in front of the hotel all night long. That actually made me more concerned and uncomfortable. There are prostitutes and drug dealers as soon as you step on to the corner or in front of the hotel. Truly disgusting. We traveled with our young daughter. We checked into another hotel after two nights and lost our money for the other 4 nights - I literally had to get out of there!
Finally, the breakfast sucks! Do not pay for the expensive breakfast even though they will be very pushy.
Definitely not an 8! I want to start by saying I never would have booked this if the rating represented the property- again 5-6!!
I will not mention the noise, I was prepared for noise being from NYC and now Miami Beach. Noise was not an issue. The balcony doors blocked a lot of the noise and the other good thing I have to say is that the bed was very comfortable.
The rooftop was so run down and dingy and NOT like the pictures at all. I was expecting to spend time there but there was no shade and dirty old plastic furniture.
I was so disgusted by most of the streets in the walled city. The streets smell bad, very bad! There is dirty water poodles that smell like urine and feces! The vendors are the WORST part! I probably will not be back to Cartagena just based on the tricky, pushy, rude vendors. They would attack me as soon as I stepped foot on the dirty streets.
The safety was definitely a concern. There was a huge police vehicle parked in front of the hotel all night long. That actually made me more concerned and uncomfortable. There are prostitutes and drug dealers as soon as you step on to the corner or in front of the hotel. Truly disgusting. We traveled with our young daughter. We checked into another hotel after two nights and lost our money for the other 4 nights - I literally had to get out of there!
Finally, the breakfast sucks! Do not pay for the expensive breakfast even though they will be very pushy.
Frensis
Great
Johann
Amazing time...amazing staff. Great place!!!
Isabel
It was right in the middle of everything
Oenone
The hotel is great. Rooms comfortable and staff friendly. The food in the restaurant is excellent and pool on the roof top has a wonderful view, but the area is incredibly noisy at night. We had a room looking over the square to the front of the building but the noise at night is insufferable. We had to move our room to the side of the building. Colombians never sleep they party all night long! Cartagena is a wonderful place to visit we thoroughly enjoyed our stay and we will return. The restaurants are excellent and shopping is great.
SmartSmiles
Was ok
Alex
A/C Needs to cool better in the rooms
Michelle
Amazing customer service and staff
Yotam
Decent stay. Very central, a bit noisy.
This hotel is located right in the center of everything. It's meters away from the piers for visiting the islands, and right in the middle of all the action. That's good, or bad, depending on your preferenes.
Rooms are a bit small, AC isn't that strong, but overall everything worked fine and location was great.
Rooms are a bit small, AC isn't that strong, but overall everything worked fine and location was great.
Reginald
Right in the center of the action. Perfecto
Carter
Walkable and safe
Warren
Great location and I was very comfortable walking in the old city. Lots of dining options.
joseph
Location
Jawaun
Love the staff. They do a great job
Socrates
They are helpful and friendly.
JAMES
No clue where to begin. Service was terrible! Upon checkin, every single guest had to provide ID. My family is from Colombia, so I was told they would have to pay additional tax as my guests even though it was MY reservation and I PAID for the room and tax already! We were told my nephew (1yr old) was not allowed to stay because he did not have an ID and his father did not have his birth certificate with him. When making the reservation on Travelocity it asked how many people in each room, I indicated 2 adults and 1 child per room (I book two Superior Rooms [Extra Bed 2 Adults 1 Child). It asked for their ages, I said 16 and 1, and I was told I only booked rooms for 4 adults! They told me I had to pay extra for the kids! THEN.... they put my family in a room with ONE BED although I booked a room with two beds and did not tell me!!!! They said they can't see what is booked when you use a site like Travelocity, and they did not have two of the rooms I reserved available. After leaving to find another hotel, when I returned to checkout I was told they were going to move my family to another room which ended up being exactly the type of room I reserved in the first place! An entire 90 minutes of my time WASTED!!! My room faced the plaza and the hotel is right by the clock tower which was a nice view. However, the nice view turned out to be a NIGHTMARE because they party in the plaza ALL NIGHT!!! Sirens, alarms, music, loud people til 6am! Mold, mildew, broke toilet and lamps
Vera
The location is good and the rooftop with the pool nice. However the installations are oldish and poorly taken care of. My room was interior and noisy due to the noise of ACs.
Michael
Great staff and rooms!
Tanisha
Beautiful roof top pool. The staff sung me happy birthday and left desert in my room.
Steven
the from desk overnight staff is very helpful i recommend eating at the lobby restaurant in order to have more time to do things throughout the day
Verified traveler
El hotel tiene buena ubicación y servicio, solamente eso. Luego al estar al lado de una plaza hay ruido toda la noche. En dos noches de alojamiento el ruido se mantenía hasta las 5AM, y el hotel no provee tapones antiruido ni nada.
Además parece que el negocio del hotel no es el alojamiento, que no es barato. Sino el minibar, dónde te venden un agua a un precio ridículamente alto.
Además parece que el negocio del hotel no es el alojamiento, que no es barato. Sino el minibar, dónde te venden un agua a un precio ridículamente alto.
Indiana
Best view of main entrance to wall city
Over all was AMAZING
Karen
Beautiful but noisy
Beautiful hotel. Great central location. Excellent service. Very popular tourist spot outside, this lends to a very noisy atmosphere. If you have a room with a view. The views are fantastic but noisy until 3-4am. Morning is quiet. The pool has a fantastic view also!!!
Jayson
Not bad but
It is a fantastic location, and the rooftop with the pool is perfect. The staff was very attentive. However, the rooms are dated for an “urban” hotel, and the towels look like they have been there since the late 70s. Also, if you have a light sleep, remember that the hotel is in the middle of Party Central.
Brendaly
Great service!
Orhan
Excellent location
Easy and quick check in, friendly staff. Excellent location to walk around the city. Room is small but good orginized and very good view to the clock tower, plaza and the sea... Next buildings have a rooftop bar and disco which has laud almost during the night. The point is if you want to stay in historical area, there is no chance to be away from these kind of noisy places. So, I could not complaint about this.
VERONICA
El personal muy atento y una buena ubicacion
Lino
The hotel itself is ok. It’s smack in the middle of el centro feet from the clock tower. A little wear and tear, but that’s not a big deal. The room did look nicer on the pictures if I had to be honest. The comforter had a couple of yellow stains on it. The AC unit did not cool very well. I didn’t anticipate nor appreciate that they charge a fee for every visitor you have over. I have family and friends in Cartagena so this was definitely an unexpected inconvenience for me. There is no mention of this fee for guests anywhere online or in the rental agreement they have you sign at check in. I discussed it with the staff there and they agreed with me that there was no mention of the fee anywhere but refused to waive it. I’ve stayed in bocagrande before, particularly in the Estellar and the prices for both hotels are about the same only the estellar is MUCH nicer. Personally, I’ll look at other hotel options and just take taxis to el centro next time I visit my family and friends there.
Zack
Everything was great. The front desk, staff, restaurant, the security and the cleaning staff did a great job. I felt safe and welcomed.
Lino
The hotel itself is ok. The issue is that if you want to have a guest visit you, they charge you. This is nowhere to be found online when you are booking the hotel and it doesn’t even appear in the contract they have you sign when you arrive, surprise fees are unappreciated by me. For the cost of the hotel room and the fee for guests, you are better off staying in one of the nicer hotels in Boca Grande. I’ll never stay here again
Joel
The best location in town except it is very loud till 3-4 am. We were next to the rooftop bar.
Albert
We rented 9 rooms for 8 days. The staff was really helpful and very accommodating, especially Benjamin, Daniella, Victor, Sara, Christian, Albert, & Antonio. Thank you all for a fabulous trip!!
SandraMarie
Hotel room smelled of mildew, blind was broke, no face towels, room was super loud -construction and activities outside of window. I asked for a room change no availability. Side note Victor was great and upgraded me to a balcony room it was just too loud
Rafael
The location is excellent and the staff is incredibly friendly.
I was assigned a room with humidity issues and I contacted the staff. I got a dehumidifier in my room that greatly improved the problem
I was assigned a room with humidity issues and I contacted the staff. I got a dehumidifier in my room that greatly improved the problem
Bala
It's a basic property - nothing fancy.. good staff, good location.. we booked a room with a view - the pictures show the room having a balcony but it doesn't have one, so a bit misleading. It was really loud at night, so if you're a light sleeper, do not book here. The shower in our room was leaking and the room was out of toiletries (also we didn't bother requesting for refills). All in all, a fairly basic no-frills property.
Tyler
This hotel is located next to the main square. It is loud and was difficult to sleep. You could hear music outside until 4am, then another guest was playing music from 5am to 530am, then the fire alarm went off at 7am.
Sergio Raul
I really like this Hotel, the staff is very friendly. Im so happy to booked
Michael
I really enjoyed my time at this hotel. I had a balcony room which was a great window of the almost 24/7 happenings of plaza de la coches. I found the room neat and tidy everyday and the overall condition of the building I would say is very good for this property and it’s environs. The staff, especially the front desk managers and onsite restaurant staff, are very friendly and accommodating and are a strong factor in my high rating for the property. Also, I was very impressed with both the breakfast buffet and regular meal choices found on the menu. I would definitely stay here again.
Tshishimbi
I loved that everything was within walking distance. Great choices for food and entertainment. Easy access to boat/ferries for excursions. Close distance to CTG airport.
Calvin
Amazing property. The staff is excellent. Geraldine is a true professional.
Raymond
Yetardin at the front desk was always helpful she speaks perfect english and was amazing with her customer service and attention to detail thank you very much for the pleasant experience and I will definitely recommend my friends and family.
Rikki
Ppl were nice and friendly. Desk lady was amazing
Zeki
Good overall. But not enough credit points.
Rafael Martinez
This property was right at the epicenter where everyone goes to meet up and hit the town. Hotel was very clean and staff was amazingly friendly. Not to mention there restaurant in the lobby was amazingly delicious, and cost affordable. I’d definitely recommend this hotel.
Glenda Patricia
Customer service, location, facility is just perfect.
Carlos
Great stay
The hotel was nice it was clean, and the staff was very friendly. The hotel is in a great location inside of wall city and you're in walking distance for everything.
JORDAN
Nice experience
Diego
Good value. Central tourist area with all the pros and cons of such
Dyan
Good location within the wall. Staff is friendly and helpful.
Thomas
Perfectly situated to visit the Walled city & the front desk staff and cleaning ladies are outstanding
Location & surroundings
NH Cartagena Urban Royal
Plaza de los Coches Cr 7# 34-10, Cartagena, Colombia
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NH Cartagena Urban Royal
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