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Casa San Agustin Cartagena

Cartagena · Colombia

Centro Calle de la Universidad No.36-44View location

9.8/10Excellent514 Reviews
Cleanliness10.0/1010.0
Service9.8/109.8
Comfort9.8/109.8
Condition10.0/1010.0
Location10.0/1010.0
Neighborhood9.8/109.8
Value9.0/109.0
Amenities9.8/109.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Casa San Agustin Cartagena

Experience luxurious chic and relaxed atmosphere at this authentic boutique hotel, reimagined to preserve its colonial heritage within three beautiful whitewashed houses. Its 20 guest rooms and 10 suites are beautifully decorated, preserving authentic Colombian style while seamlessly incorporating modern services and amenities for today's traveler.

From original frescoes in the library to centuries-old wood-beamed ceilings in the guest rooms, Casa San Agustín's architecture evokes the city's rich 17th-century history.

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With a stay at Hotel Casa San Agustin, you'll be centrally located in Cartagena, just a 3-minute walk from Clock Tower and 5 minutes by foot from Walls of Cartagena.

This luxury hotel is 0.5 mi (0.7 km) from Cartagena de Indias Convention Center and 2 mi (3.2 km) from Bocagrande Beach. Make yourself at home in one of the 30 guestrooms featuring free minibar items and DVD players. Your pillowtop bed comes with Frette Italian sheets.

32-inch flat-screen televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, designer toiletries, and hair dryers. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Conde Nast Gold List Year 2020 Guests will receive an email with special check-in instructions Guest will receive an email before arrival 48 hours Professional property host/manager Guests must provide health documentation Guests must provide proof of COVID-19 vaccination Minimum age for proof of COVID-19 vaccination requirement: 18 COVID-19 vaccine must have been received a minimum number of days before check-in: 2 Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-out is available.
    • At check-in, guests must provide a record of full COVID-19 vaccination.
    • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: COP 300000 per vehicle (roundtrip, maximum occupancy 4)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: COP 1057800.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

University of Cartagena 0.1 km / 0.1 mi
San Agustin Convent 0.1 km / 0.1 mi
Fernandez Madrid Park 0.2 km / 0.1 mi
Santo Toribio Church 0.2 km / 0.1 mi
Clock Tower 0.3 km / 0.2 mi
Cathedral of Saint Catherine of Alexandria 0.3 km / 0.2 mi
Museum of the Colombian Emerald 0.3 km / 0.2 mi
Plaza de los Coches 0.3 km / 0.2 mi
Catedral 0.3 km / 0.2 mi
Santo Domingo Square 0.3 km / 0.2 mi
Teatro Heredia 0.4 km / 0.2 mi
Cartagena Cathedral 0.4 km / 0.2 mi
Santo Domingo Church and Monastery 0.4 km / 0.2 mi
Templo de Santo Domingo 0.4 km / 0.2 mi
Casa del Marques de Premio Real 0.4 km / 0.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2012
  • Year of most recent renovation: 2016
  • Total number of rooms: 30
  • Number of floors (main building): 3
  • Single rooms: 20
  • Double rooms: 15
  • Junior suites: 4
  • Suites: 6
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Show 60 more facilities & services
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Airport Shuttle
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Private pool: 1
  • Library: 1
  • Bikes available: 8
  • Bar
  • Restaurant: 1
  • Non-smoking area
  • Smoking areaExtra charge
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room: 1
  • Meeting room
  • ProjectorExtra charge
  • Audio-visual equipment rentalExtra charge
  • Outdoor freshwater pool: 1
  • Sun loungers
  • TV lounge
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tubExtra charge
  • Solarium
  • MassageExtra charge
  • Spa treatments
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Vegetarian meal
  • Identification card at arrival
  • Non-smoking establishmentExtra charge
  • DivingExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Casa San Agustin Cartagena

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXE • 1 Bedroom • 48 m²ROO.DX
    Room DELUXEPhoto unavailable1 photo

    Casa San Agustin Cartagena

    Room DELUXE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Individually adjustable air conditioning
    • Terrace
    • Wake-up service
    • Pillow menu
    • Slippers
    • Cable TV
    • Bathroom
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI-2

    Photos are not available for this room type.

    Casa San Agustin Cartagena

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURYSUI.LX

    Photos are not available for this room type.

    Casa San Agustin Cartagena

    SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Casa San Agustin Cartagena

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Casa San Agustin Cartagena

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 48 m²JSU.ST
    JUNIOR SUITE STANDARDPhoto unavailable2 photos

    Casa San Agustin Cartagena

    JUNIOR SUITE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Room amenities

    • Pillow menu
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Individually adjustable air conditioning
    • Terrace
    • Wake-up service
    • Slippers
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM KING BEDSUITE • PREMIUM KING BEDSUI.KG-PI

    Photos are not available for this room type.

    Casa San Agustin Cartagena

    SUITE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Casa San Agustin Cartagena

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Casa San Agustin Cartagena

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-2

    Photos are not available for this room type.

    Casa San Agustin Cartagena

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PRESTIGESUITE • PRESTIGE • 1 Bedroom • 48 m²SUI.PT
    SUITE PRESTIGEPhoto unavailable1 photo

    Casa San Agustin Cartagena

    SUITE PRESTIGE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    PRESTIGE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PT

    Room amenities

    • Hairdryer
    • Shower
    • Bathroom
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Individually adjustable air conditioning
    • Terrace
    • Wake-up service
    • Pillow menu
    • Slippers
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K

    Photos are not available for this room type.

    Casa San Agustin Cartagena

    SUITE TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX-2

    Photos are not available for this room type.

    Casa San Agustin Cartagena

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Casa San Agustin Cartagena

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Casa San Agustin Cartagena

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PRESTIGESUITE • PRESTIGESUI.PT-2

    Photos are not available for this room type.

    Casa San Agustin Cartagena

    SUITE PRESTIGE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PRESTIGE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PT-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUM • 1 BedroomSUI.PI

    Photos are not available for this room type.

    Casa San Agustin Cartagena

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Casa San Agustin Cartagena

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Casa San Agustin Cartagena

9.8
Excellent
514 Reviews
Cleanliness
10.0 /10
Service
9.8 /10
Comfort
9.8 /10
Condition
10.0 /10
Location
10.0 /10
Neighborhood
9.8 /10
Value
9.0 /10
Amenities
9.8 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Shaunee
Thanks for such a wonderful stay! We had a wonderful time and our only regret is that we couldn’t extend our stay for a few more nights! Every member of staff that we encountered was kind and helpful! The pool was great and we loved all of the meals that we had at Alma (we had breakfast, lunch and dinner). This hotel is a truly remarkable oasis!
Partner
10/10
Exceptional
19 Jul 2026
Jair
Very personal service from staff. Property located in a great location.
10/10
Exceptional
16 Jul 2026
Mecca
Exceptional stay and fell in love with Colombia and the staff. Everything was clean and even the food at the hotel restaurant was delicious. We booked the room with the private pool which was very romantic. Centrally located and luxury.
Only tip for the hotel please put something out for the mosquitoes I only got bit at the pool during my entire time in Colombia.
Partner
10/10
Exceptional
06 Jul 2026
ackneil
The hotel and the staff were extraordinary. They were exceedingly helpful and thoughtful. There was a genuine sincerity in their assistance. The food at Alma was fantastic. The rooms and common areas were well appointed. There was great service but not intrusive. It was a great stay.
Family
10/10
Exceptional
04 Jun 2026
Rebecca
Beautiful property. Exquisite service. Kind and available staff. Delicious breakfast.
10/10
Exceptional
31 May 2026
Peter
From even before we arrived our stay was already fabulous. The concierge staff reached out to us in advance offering assistance and were able to arrange two accommodations we wanted even before we checked in. They remained that helpful during our entire stay. The property and rooms are beautiful. The restaurant and bar are amazing and every staff member was friendly and helpful. The location is excellent and walking distance to everything inside the Walled City. We enjoyed every second of our stay there.
Partner
10/10
Exceptional
30 Mar 2026
Nana Oumou Toure
The hotel’s location was perfect for a short stay like hours. Our suite was beyond gorgeous and the staff was exceptional. Breakfast was the only meal we had but it was also excellent so I recommend this hotel to any exigent traveler looking for perfect service and a very comfortable stay
Family
10/10
Exceptional
26 Mar 2026
Luis
Todo el hotel está increíble! Personal super amable y muy bien ubicado.
Friends_and_family Family
10/10
Exceptional
22 Mar 2026
John
Truly lovely and fabulous hotel. Entire staff committed to ensuring guests have a wonderful stay. Hotel is magnificent and tremendously well maintained.
Breakfasts are very delicious as are all the meals.
Truly a 5 star experience.
10/10
Exceptional
16 Mar 2026
Miriam
we had a wonderful stay. We booked the suite with the private pool which we loved. We spent a lot of time around that pool. The hotel is super charming contantly cleaned and very welcoming. everyone was nice but Andrew and Katherine went out of their way for us every day. Recommended
Partner
10/10
Exceptional
09 Mar 2026
David
Our room was nice and spacious with a comfortable sitting area the staff were very helpful with suggestions for lunch and activities
Partner
10/10
Exceptional
17 Feb 2026
Stephanie
This was a beautiful hotel with excellent service. A very luxurious stay.
Family
10/10
Exceptional
11 Feb 2026
ronnie
Incredible hotel in the absolute centre of the old city. Massive, well appointed rooms with oversized king size 4 poster beds. Great service, Ortiga toiletries and top end attention to detail. Breakfast at Michelin rated Alma restaurant is probably the best in the city.
Business_and_leisure Partner
10/10
Exceptional
04 Feb 2026
Christine
Room was lovely! And the staff was very helpful and pleasant.
Leisure Friends
10/10
Exceptional
31 Jan 2026
Lisa
The hotel is elegant. The staff is incredibly bounce, accommodating and very helpful. The included breakfast is off the full menu and is quite good. It’s expensive, but we found it worth it.
Leisure Family
10/10
Exceptional
28 Jan 2026
Judith
The best hotel I have ever stayed in after decades of travel all around the world. Visually spectacular. Service oriented. Comfortable. Clean. Every amenity from fine dining to pool to spa to tearoom to library. Could not have been better in any way.
10/10
Exceptional
28 Jan 2026
Thalia
Beautiful Old World Meets New World Hotel. Exceptional Service, the kind you don’t find anymore!!
Friends_and_family Family
10/10
Exceptional
26 Jan 2026
Jaime
Great staff. Great hotel.
Business_and_leisure Family
10/10
Exceptional
12 Jan 2026
Matthieu
Very nice hotel in the center of the old town in Cartagena. Very convenient and centrally located for sightseeing. Room was large and comfortable. Everything in the room was in good working condition. Very nice pool and patio area. Staff were friendly, helpful, and professional. Full and varied breakfast was included in the price. Really a top notch experience overall.
Leisure Partner
10/10
Exceptional
02 Dec 2025
Alejandro
Habitaciones nítidas, el personal súper amable
Leisure Partner
10/10
Exceptional
07 Oct 2025
James
Great staff, wonderful amenities, just perfect!
Leisure Partner
10/10
Exceptional
16 Sep 2025
William Aidan
Great service and an excellent property. Very clean rooms, no complaints. Would definitely be my first choice if I’m ever back in Cartagena
Leisure Partner
10/10
Exceptional
30 Aug 2025
Scott
One of the most luxurious hotels I have visited. The staff treated me like I was a member of the family and I am truly appreciative of everyone I met.
Leisure Self
10/10
Exceptional
28 Aug 2025
Giovanni
Exceptional property with too notch service, accommodations and food. Stayed for 3 nights and it was not enough. Quiet and safe with an attentive staff. Thank you!
Leisure Family
10/10
Exceptional
24 Aug 2025
SIMON
Beautiful property and very friendly staff
Business_and_leisure Partner
10/10
Exceptional
15 Aug 2025
Tongtong
We had the most wonderful time at Casa San Agustin. From the moment I arrived, I was blown away by the warm and genuine welcome from the staff. Every team member went above and beyond to make me feel cared for—remembering my name, anticipating my needs, and treating me more like a valued guest than just another booking. Their professionalism, kindness, and attention to detail were truly world-class.

The hotel itself is nothing short of stunning. The architecture is both unique and breathtaking—blending history with modern design in a way that feels luxurious yet inviting. Every corner reveals thoughtful touches, intricate details, and spaces that are as photogenic as they are comfortable.

And the location? Absolutely perfect. Nestled in a spot that feels private yet connected, it offers incredible views and easy access to the best local attractions, dining, and cultural gems. Whether you’re wandering the surrounding neighborhood or simply admiring the scenery from the hotel’s terraces, it’s a place you won’t want to leave.

This is not just a hotel—it’s an experience. I left feeling refreshed, inspired, and already planning my next visit. Highly recommend to anyone looking for a stay that combines exceptional service, stunning design, and a perfect location.

Leisure Partner
10/10
Exceptional
05 Aug 2025
Alex
Excellent place!
Business_and_leisure Partner
10/10
Exceptional
23 Jul 2025
Anthony
This was the best hospitality. I have ever experienced. I travel around the world a lot but the people and service were excellent. World class
Leisure Friends
10/10
Exceptional
14 Jul 2025
Laura
Excellent service! Beautiful hotel. Pictures don’t do justice. This place is beautiful
Leisure Family_with_children
10/10
Exceptional
12 Jul 2025
Annie Daisy
Property was great for a couple. I would stay again.
Leisure Partner
10/10
Exceptional
09 Jul 2025
Suubi
Stay was perfect. Plan to visit again.
Leisure Family
10/10
Exceptional
06 Jul 2025
Mauricio
Great hotel, sublime service, excellent service. Spotless
Leisure Family
10/10
Exceptional
26 Jun 2025
Stephen
Faultless… beautiful room, excellent restaurant and friendly helpful staff right in the centre of the old city of Cartagena. This is now our third stay.

Leisure Partner
10/10
Exceptional
26 Jun 2025
Agustin
Awesome
Leisure Family
10/10
Exceptional
19 Jun 2025
Stephanie
Amazing
Friends_and_family Family
10/10
Exceptional
19 Jun 2025
Maria Leticia Alvarado
Great hotel, we loved every detail about our stay. The service is outstanding!
10/10
Exceptional
05 Jun 2025
Mohammed
It was beautiful and the staff was friendly
Leisure Partner
10/10
Exceptional
24 May 2025
Ryan
We stayed at 3 hotels while we were in Columbia and Augustine was our favorite. Everything about it was amazing.
Leisure Partner
10/10
Exceptional
18 Apr 2025
Hector
The best place to stay in Cartagena.
Leisure Partner
10/10
Exceptional
30 Mar 2025
Christina
Amazing and beautiful hotel. Staff friendly and attentive to needs / wishes of guests. Highly recommend!
Friends_and_family Family
10/10
Exceptional
30 Mar 2025
Brandon

Great stay

Amazing boutique experience. Gorgeous resort. Excellent breakfast included. In the heart of old city, but felt tucked away.
Partner
10/10
Exceptional
28 Mar 2025
Shantha
This is the best hotel in the world
10/10
Exceptional
16 Mar 2025
Laurel
Casa Agustin went above and beyond all expectations! Special shout out to David who truly made our trip spectacular.
Leisure Friends
10/10
Exceptional
16 Mar 2025
Aanal
Beautiful property & opportunity to live in a typical colonial Casa. Everything was top class & met our expectations. David at the front desk took special care of all our needs.
Leisure Partner
10/10
Exceptional
15 Mar 2025
Scott
Beautiful hotel in the center of historical Cartagena. The attentions to detail were excellent.
Leisure Partner
10/10
Exceptional
04 Mar 2025
Willie
10/10. Would certainly stay at the property again.
10/10
Exceptional
02 Mar 2025
Andrea
Great customer service
Leisure Partner
10/10
Exceptional
01 Mar 2025
Marietta
It’s a lovely Hotel in a beautiful renovated 17c building that were formerly 3 homes! The staff was attentive and friendly and helpful. The room we had was comfortable and nicely decorated with a nice bathroom and great shower! The breakfast was delicious and the restaurant was top notch! Would definitely stay there again when we return to Cartagena.
Leisure Partner
10/10
Exceptional
01 Mar 2025
John
The hotel is absolutely beautiful and charming. It’s definitely a luxury hotel that and I’ll be returning whenever I’m in Cartagena. The room is absolutely gorgeous and has a private pool and courtyard.
Leisure Friends
10/10
Exceptional
01 Mar 2025
Laura
Excellent location, beautiful hotel, fabulous staff.
10/10
Exceptional
15 Feb 2025
Stacy
We spent 5 days at Casa San Agustin for our anniversary, and this was the perfect place to celebrate! The hotel is beautiful, clean and in the middle of everything. Staff was gracious and accommodating. I definitely recommend spending a day at Acasi beach - stunning and relaxing. Dinner at their restaurant was superb. Shout out to Laura for making our 25th an anniversary we will never forget!
Leisure Partner
10/10
Exceptional
07 Feb 2025
Kevin

Thumbs up

This was one of the nicest properties I’ve stayed. Service was impeccable, the general ambience is incredibly relaxing, the rooms are spacious and comfortable. Staff are super helpful.
Partner
8/10
Excellent
17 Jan 2025
William
The hotel and staff were all first class. The original room #200 had very limited closet space and we were moved to #201 a superb room. The only other disappointment was the boat ride to the hotel’s private island as the winds were so strong that the rides (40 minutes to an hour) were very uncomfortable, our time there cut short due to the need to start back earlier than advertised and the wind was so strong that eating was near impossible.
Leisure Family
10/10
Exceptional
05 Jan 2025
Kimberley
Wonderful old world style hotel and central to everything in old city. Everyone is very accommodating and very helpful. The service is exceptional. Breakfast was great. Alma was a great restaurant.
Leisure Partner
10/10
Exceptional
11 Dec 2024
Richard K
When one visits Cartagena, they should stay here...no question!!!
Leisure Partner
10/10
Exceptional
10 Dec 2024
Michael
Wonderful hotel with world class service. Would definitely recommend
Leisure Family
10/10
Exceptional
09 Dec 2024
Tito
Wonderful stay, staff and location! Couldn't be happier with this unique and beautiful hotel
Leisure Partner
10/10
Exceptional
07 Dec 2024
Michael
Exceptional accommodations, environs, professional courteous staff. Truly A property.
Leisure Self
10/10
Exceptional
03 Dec 2024
Natalia
A true oasis in a busy and chaotic Cartagena. All amenities were top notch. Gorgeous pool, amazing food and incredible attention to every little detail. Also all the staff of the hotel was exceptional. I would definitely stay at this boutique hotel again. I travel quite a bit and this was my very favorite hotel ever. The only regret I had was not having every meal at the hotel restaurant. Every other restaurant we tried didn’t come close.
Leisure Partner
10/10
Exceptional
19 Nov 2024
Kevin
Great place to stay very convenient
Leisure Family
10/10
Exceptional
16 Nov 2024
Rene
Excellent staff, especially the concierge, David. Clean, safe, and super hospitality. Once you stay there, you will be back each time when you visit Cartagena.
Leisure Partner
10/10
Exceptional
14 Nov 2024
Stephanie
Loved the delicious breakfast, great location, friendly staff. We also appreciated the old historic property and free waters provided throughout the property. Hope to return someday soon.
Leisure Partner
6/10
Pleasant
12 Nov 2024
GARRET
Had leak for days in the room. It wasn’t really handled by customer service. I saw a mop being wrung out in the pool I was just in.
Leisure Partner
10/10
Exceptional
20 Oct 2024
Kristin
The property was lovely and was everything you expect within the walled city. The staff I will say truly made our trip. They exceeded expectations!
5 stars This is indeed a Leading Hotel!
Leisure Partner
10/10
Exceptional
20 Oct 2024
Gabriel
Beautiful and excellent and attentive service
Leisure Family
10/10
Exceptional
16 Oct 2024
Mary
The Casa San Agustin is an excellent property to stay in Cartagena, Colombia. The staff is exceptional! Dagmar, Gladys, Cindy, Paola at the front desk were great ladies who met all of our needs and requests!. Edgar at the front door was very friendly and offered great recommendations as needed. Michael, Fleix, Thomas, Bryan, Jesus, and the hostesses offered exceptional service at the Alma Restaurant. I would give my stay five stars and stay here again!
Leisure Family
10/10
Exceptional
07 Oct 2024
Rodrigo
Thanks for everyrhing
Leisure Partner
10/10
Exceptional
22 Sep 2024
Sara
Excellent location! Amazing staff ! Great experience! Very clean
Leisure Partner
10/10
Exceptional
10 Sep 2024
christine
My wife and I recent stay at the hotel was nothing short of spectacular. The attention to service (maid, concierge, bellman) was outstanding and we’re looking to coming back soon!
Leisure Friends
10/10
Exceptional
09 Sep 2024
eduardo
Excellent
Leisure Partner
10/10
Exceptional
25 Aug 2024
Jean elie
Perfect
Leisure Partner
10/10
Exceptional
16 Jul 2024
Rene
Nice boutique hotel, with excellent service (however it seems that they are way over staffed). Walking distances to shops and restaurants
Leisure Family
10/10
Exceptional
13 Jul 2024
Ling
Would recommend and definitely would come back. Great service, great food and great location.
Leisure Friends
10/10
Exceptional
10 Jun 2024
Tracey Lane
Loved our stay! Staff was amazing and the food was amazing! Cannot wait to return
10/10
Exceptional
05 Jun 2024
Luba
The hotel was lovely. The location was great and the service was impeccable
Business_and_leisure Friends
10/10
Exceptional
24 May 2024
isabella
Cien por ciento recomendado. El staff es increíble y el lugar divino
Leisure Family
10/10
Exceptional
20 May 2024
Wayne
Good service
10/10
Exceptional
03 May 2024
Pierra
Amazing
Leisure Friends
10/10
Exceptional
08 Apr 2024
andres
Everything was exceptional
Leisure Partner
10/10
Exceptional
03 Apr 2024
Christopher

Better than 5 stars

My wife and I spent five days at the Casa San Agustín hotel. If I could give it more than five stars I would. It was one of the best hotels I’ve ever stayed in. Once you check in the staff goes above and beyond for you. They remember your room number, name, breakfast order, etc. The housekeeping each day cleaned, restocked our complimentary mini bar, and performed turndown which was awesome. They have door personnel watching the area to help keep you safe. Every minute of our experience was exceptional.
Partner
10/10
Exceptional
31 Mar 2024
Joseph
We had a beautiful stay, made special by all of the staff. Muchas gracias
Leisure Partner
10/10
Exceptional
24 Mar 2024
Isabel
Definitely a 10/10 hotel, i enjoyed my stay the beds are amazing I just melted in it after a long day of exploring the town, the hotel is centrally located near everything so I walked everywhere I never felt in danger of any sort. The service was top tier very cleaned they also come in go your room in the evening and prep your bed for sleep and leave you a cookie, the scent was so pleasant. At night it’s quite in the rooms despite the fact that the town is busy at night with vendor tourists cars etc…
The food presentation was incredible and delicious I say I will be coming back as my full experience was remarkable from beginning to end. If you have the extra money to book this hotel I highly recommend you do
Thank you Casa San Agustín
Leisure Self
10/10
Exceptional
12 Feb 2024
Thomas

Amazing. We will be back.

This property is beautiful and very unique. The rooms were extremely well appointed and so comfortable. Service was top notch. Location is excellent. The spa offers a Hamam body scrub service followed by massage and they were two of the most amazing spa services we have ever had. Breakfast at the restaurant was lovely. Best hotel by far during our 10 day stay in Colombia.
Partner
8/10
Excellent
08 Feb 2024
Mary

Almost perfect.

The room was fine. The closet was weirdly small and most of the room available was for short clothes. I had to remove the umbrella to make room for my long dresses. The bed was extremely comfy and luxurious. Great bedding and soft sheets. The bath towels were a bit rough but wonderfully oversized. The bathroom was fine except for very limited storage and not enough lighting for makeup application. The additional lighted mirror was useless and just took up too much needed counter space. The overall room lighting was dim. The service from all of the staff was top notch. The decor of the hotel was gorgeous.
Partner
10/10
Exceptional
04 Feb 2024
Mauro
cool
10/10
Exceptional
31 Jan 2024
Kris
This property was absolutely flawless from beginning to end! If you are a traveler who can appreciate a unique, historic, incredibly designed, beautifully intimate hotel with spectacular facilities (restaurants, bar, spa, tea room) and exceptionally responsive staff, this is your hotel of choice in Cartagena. We chose this hotel to round out two weeks in South America and it was perfect for a bit of shopping, sight-seeing, culture, and exceptional food. We didn’t leave the walled city and spent a lot of time just around the hotel because it was so enjoyable - like you were staying at a friend’s house and not just a hotel. The staff give great area recommendations and really care about your experience while staying there. Can’t say enough good things down to the most comfortable bed and cool bathroom, etc etc. 2-3 nights here would be a delight for even the most sophisticated traveler.
Business_and_leisure Friends
10/10
Exceptional
25 Jan 2024
Kevin

Stunning, beautiful property - excellent service

Incredible property. Incredible space. Incredible service! Will 100% return! Cannot fault!
Friends_and_family Friends
10/10
Exceptional
22 Jan 2024
Cynthia
This is probably the most beautiful hotel I have ever stayed in. The hotel and my room (Junior Suite) were amazing. Even better than the pictures. The service was also top notch and memorable. I saved a bit on my lodging expenses in Medellin and Santa Marta to ensure that I could splurge on this hotel in Cartagena. This was the best decision I made. This place was worth every penny.
Leisure Family
10/10
Exceptional
03 Jan 2024
Verified traveler

Best

Good, excellent
Friends_and_family Family
10/10
Exceptional
19 Dec 2023
Wyndell
All of the employees were great, i.e. friendly, helpful and courteous.
Leisure Partner
10/10
Exceptional
18 Dec 2023
Ismir
Very unique, 5-star, located in the mids of old town.
Leisure Family
10/10
Exceptional
10 Dec 2023
Dorian
The hotel was clean, beautiful and the staff was amazing. My only warning would be to those who get a room with balcony windows towards the street because the area gets very lively at night.
Leisure Partner
10/10
Exceptional
21 Nov 2023
Frank
The staff is great. The rooms are very well appointed.
10/10
Exceptional
21 Nov 2023
young
Simply the best boutique hotel experience!!
Leisure Partner
6/10
Pleasant
26 Oct 2023
Brian
The hotel not only did not offer an upgrade on 2 separate rooms, they could not even offer a discount on spa services. Extremely disappointed with this choice over staying at the Sofitel.
Business_and_leisure Friends
10/10
Exceptional
23 Oct 2023
Gregory
My wife and I loved the character of the property and the way the historical integrity had been preserved alongside modern amenities. The decor and design are tasteful, elegant and immaculate.

From the moment we arrived, the service and attention to detail were impeccable. The concierge team were helpful, friendly and very professional and the staff in Alma (restaurant) were also exceptional.

Overall, we had a wonderful stay during our first trip to Colombia and can’t wait to return to Casa San Agustin.

Thanks for making our stay so memorable!

Greg and Julie
Leisure Partner
10/10
Exceptional
18 Oct 2023
Brandy
Hotel is fabulous. Staff was more than accommodating with all of our needs. Our room was amazing. Good soooo good!!
Business_and_leisure Partner
10/10
Exceptional
18 Oct 2023
Sharon
Everything was 5 star . Staff were always ready to help.
Great experience
Leisure Partner
10/10
Exceptional
17 Oct 2023
Tarik
Great place - from the location to the hotel experience. Beautiful, clean, and the employees are the best!

5/5 Stars, i will be back!
Leisure Self
10/10
Exceptional
19 Sep 2023
Hristiana B
Great property and staff!
Leisure Friends

Location & surroundings

Casa San Agustin Cartagena
Centro Calle de la Universidad No.36-44, Cartagena, Colombia

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Casa San Agustin Cartagena

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