Name: Delirio Hotel
Address: Calle de la Iglesia 35-27 Centro, Cartagena, CO

10/10

Exceptional

22 Jul 2026

Carlos A.

A fantastic surprise, excellent location, clean, good breakfast and the staff very helpful. Very recommended. 👍👍👍👍

2/10

Poor

20 Jul 2026

Sergio

Air conditioner not working

Family

8/10

Excellent

05 Apr 2026

Carlos

Ubicación súper conveniente, para todo

Partner

10/10

Exceptional

29 Mar 2026

Emma

the staff is exepcional

Self

8/10

Excellent

16 Mar 2026

Ivan

Our air conditioning did not perform as we expected and we resorted to using a fan for night time. Other than that the location and the staff were worth all the negatives.

Family

10/10

Exceptional

18 Feb 2026

Samuel

Clean rooms and courteous staff

10/10

Exceptional

16 Feb 2026

Adan

it was great !!

Leisure Partner

10/10

Exceptional

15 Feb 2026

John

Everything about this property was outstanding. Excellent staff and breakfast to order. The location is perfectly situated close to all major attractions and restaurants. We hope to visit again soon.

10/10

Exceptional

14 Jan 2026

Jawad

Place is nice. But please replace your electrical outlets. Such a cheap repair could have made my experience so much better

Leisure Partner

10/10

Exceptional

09 Jan 2026

Harold

Excellent service

8/10

Excellent

04 Jan 2026

Brian

Great staff and very friendly. The rooms are VERY small with very little space to put clothes. They only provided 2 towels in the room which was a bit low when you’re out traveling throughout the day. Quite pricey for the style of room and the amenities. Probably will look for another place when we come back.

Friends_and_family Friends

10/10

Exceptional

27 Dec 2025

Julio

Amazing hotel

10/10

Exceptional

12 Dec 2025

Alexia Maria

Staff, clean room, location

Leisure Family

10/10

Exceptional

10 Dec 2025

Eric

Everything was splendid

Business Self

10/10

Exceptional

23 Nov 2025

Anne

Delirio Hotel was wonderful. When we arrived we were greeted with a smile, given a lovely local fruit drink and received detailed answers to all our questions about the area. Delirio's location is in the walled city, minutes from the sights, shopping and restaurants. We arrived early and were directed to great a place for breakfast, and our room was ready when we returned. Breakfast each morning is everything you want, fresh fruit, yoghurt, cereal, croissants, omelettes, scrambled eggs and great coffee. The kitchen staff always have a smile and warm greeting. Our room was clean and the bed very comfortable. The shower was amazing. We would sit with a glass of wine on our little balcony over the street to watch the world go by before heading to dinner. There is also a roof top terrace to visit if you don't have a balcony. I definitely recommend Delirio. And Cartagena is a special place to visit.

Leisure Partner

10/10

Exceptional

25 Oct 2025

Raul

Wonderful, friendly staff.

Leisure Family

10/10

Exceptional

11 Sep 2025

Maria Eugenia

Good property for the price you paid.

Leisure Friends

10/10

Exceptional

03 Sep 2025

Hong

Very good location, walkable to almost all the main attractions

Leisure Self

10/10

Exceptional

19 Aug 2025

Ana

The breakfast was amazing and the service was great. We were in the last floor and we had the terrace to go out and see the cathedral from there. The room was a little bit small but clean.

Leisure Friends

8/10

Excellent

15 Aug 2025

Clare

Delirio was clean with the most lovely friendly staff. It’s a budget hotel, no frills but very clean & balcony room was a plus to see the views & street life . Unfortunately we were not warned of INSANE construction going on. The beautiful courtyard with pool does not exist - it’s full of scaffolding . Hammering & drilling at all hours until 7:30pm! We had to call the front desk daily to ask them to stop drilling in our wall, they would stop when we called but continued each day. Otherwise would be a great budget stay with pretty balcony view .

Leisure Partner

10/10

Exceptional

06 Aug 2025

Kevin

Great location and personnel was friendly and helpful

Leisure Partner

2/10

Poor

05 Jul 2025

Stéphane

I made a reservation, but I had to change the date. I was able to reach once the hotel, but I was never able to reach them again to finish the process of changing the date. So I had to book another hotel, and i was not refunded. The hotel seems nice, but my experience with client service and refund was very bad.

10/10

Exceptional

21 May 2025

James

Excellent property, great location and staff.

Leisure Self

10/10

Exceptional

12 Apr 2025

Rick

A jewel

Just a jewel in the middle of the action in the old town . Fair price small sweet hotel. Amazing staff. Safe and easy to get around . I loved it.

Self

10/10

Exceptional

22 Mar 2025

Manuel

Outstanding service and comfort

The hotel has an excellent location and a premium service. The room was clean and the has a balcony where I can drink my cup of coffee with an awesome view of the tower church.

Friends_and_family Friends

2/10

Poor

17 Mar 2025

Diem

This is the most unclean and cheap looking room I’ve ever stayed in. Not worth $160 a night. The room, shower, sink is very poor quality and with grime and rust. Cheap chipping paint. The floors and room emanate every single sound from the outside so we couldn’t sleep. There is no balcony or view. They only show you the best rooms in their photos. The stairs don’t even have hand rails which is so dangerous when walking down (I’m 6 mo. pregnant). The WiFi constantly went out so i ended up using a lot of data on my phone without realizing it. The concierge have a poor attitude about working. Look at you crazy if you ask them a simple question (we speak fluent Colombian Spanish). Won’t refill the waters in the lobby (pitcher always empty) and never brought us the juice they promised during check-In. Even when I asked for it he pitched be filled so I could have a glass of water, they didn’t want to. Even in the daytime, they’re not at their desk to buzz us in at the door. My goodness, we’ve stayed at many beautiful hotels in Cartagena for much less and better hospitality. This place was such a scam. The only exception was the nice gentleman that served us our eggs in the morning who was the only hospitable person.

Leisure Partner

10/10

Exceptional

12 Mar 2025

Lindsey

Thank you for an amazing stay!

Leisure Family

10/10

Exceptional

01 Mar 2025

Osmar

Great place to stay

Great hotel staff was friendly, room was better then expected would stay again

Friends_and_family Friends

8/10

Excellent

31 Jan 2025

Carl

Staff is great,but the hotel needs alot of work,it a bit rundown and the room are very small,The AC i think it been there since they open lol,it was just ok. Breakfast was fine,very little to choose from,but they did make your eggs for you. The service staff was GREAT all of them,very nice

Business_and_leisure Partner

10/10

Exceptional

02 Jan 2025

Tyler

Awesome staff, and centrally located. Rooms were clean enough besides a little mold from humidity. I would definitely stay again!

Leisure Partner

4/10

Poor

29 Dec 2024

Igor

Property is great for family vacations. If one is scheduling to go party - this is not the place you want to stay. Visitors are not ethically allowed.

Leisure Self

10/10

Exceptional

17 Dec 2024

Edgar

Perfect location.

Leisure Family

8/10

Excellent

07 Dec 2024

Michael

Ok but could be better

This could be a super boutique hotel & is in an excellent location but it's a little tired and is in need of some TLC.
The windows in the room were in a poor state, the bathroom window was missing it's handle so was always open, the bedroom window had a handle but was very difficult to close because the window frame was bent.. not a major problem in terms of safety given we were on the 5th floor but does mean the air-con never really works properly.
The electronic keys for the bedroom sometimes took many attempts to unlock the door & despite changing the keys 3 times things never really improved.
Breakfast was good, the pancakes were soft and fluffy and the arepa stuffed with egg was good too. It was just a little unusual that despite being told breakfast ran until 10, that we essentially found the breakfast area closed at 9:30... they were good enough to reopen and make some more of the delicious pancakes though!

Friends_and_family Friends

10/10

Exceptional

04 Dec 2024

william

Great location and service

Great location and value.

Self

6/10

Pleasant

30 Nov 2024

Verified traveler

Great service but needs renovation

Service was great. However the condition of the hotel room was appalling: windows were impossible to close, TV was constantly frozen, and overall felt very run-down...

Friends_and_family Family

6/10

Pleasant

28 Nov 2024

John K

Great website not so great reality. The property is need of repairs. They were doing this during my visit. Lots of wood rot and mold. Walls were thin as I could hear neighbors talking next door late into the night.

The staff was nice and helpful. Great being in the old town, but also too much hawking for my liking. As soon as you left the lobby there was someone yelling at you and trying to get something from you.

Leisure Self

8/10

Excellent

27 Nov 2024

louie

good hotel , but .

it was an overall good stay , the only official complaint that i have is that one of the check in associates charged me a whole night for an extra guest that was staying only the overnight in my room , the amount was a few dollars short from a room price , and eventhough i thougt the amount was ridiculous , i paid it , next time be more concious about the amount you charge for an extra guest , thank you .

Friends_and_family Friends

10/10

Exceptional

14 Oct 2024

Cassandra

Great place, close to everything and staff was very friendly

Leisure Friends

10/10

Exceptional

19 May 2024

Zack

This staff was fantastic. I felt right at home and very welcome. Great location. Walkable and many things to see and do.

Leisure Partner

10/10

Exceptional

27 Mar 2024

Hussam

The expression “Mi Casa Es Su Casa” lives on at the Delirio which deserves 10 stars. My wife and I stayed at 2 Hotels in Cartagena during this 1-week trip, the first was a global brand and the other was the Delirio. From the moment we booked to the moment we left, the Delirio’s only concern was to offer up the best hospitality possible, way beyond what the other hotel offered. From management to front desk, to kitchen, to housekeeping, all wanted to contribute to our best experience. They insisted on changing our room, which was perfectly fine, but because they ‘sensed’ we preferred a different layout. The fresh cooked breakfast was superb, they even accommodated our guests who came by offering them coffee and breakfast. Thank you all for the wonderful stay - our premier choice in Cartagena.

Leisure Partner

8/10

Excellent

11 Mar 2024

Reza

Great location but outdated!

Great location but needs updating. Staff was very friendly but most don’t speak English, for an international hotel! Room was clean but not enough space for luggage and not enough shelvings for any personal items. Bathroom needed upgrades. Sink outdated with zero area/ shelving to put anything. Window to street are not only not sound proof but it feels like they’re left open as you hear everything outside from cars and pedestrians (bring your earplugs).
Breakfast was good with great service except our last day, both service and food was bad. We won’t stay here again.

Partner

8/10

Excellent

27 Feb 2024

Stephen

Great location!!!

The location was great. Easy walk to everything in the walled city. Breakfast was excellent. We would stay there again.

Partner

10/10

Exceptional

02 Jan 2024

JUAN

Very well located! Friendly staff

8/10

Excellent

12 Jul 2023

Sabria

Decent property. Not perfect.. construction.. and rooms smelled a bit musty but the location you can’t beat and the staff was super pleasant.

4/10

Poor

11 Jul 2023

Verified traveler

La localización y el servicio de los empleados es EXCELENTE. Desafortunadamente, la habitación que me asignaron tenía un problema de humedad grave. Este olor no me permitió dormir cómoda y se impregnó en las sábanas y toda mi ropa.

Fuera de esta situación de mantenimiento, lo demás estuvo muy bien, incluyendo el desayuno y el servicio del personal, como mencioné anteriormente.

Friends_and_family Friends

10/10

Exceptional

10 Jul 2023

Thais

Nice area and the staff and service excellent, Very friendly and good breakfast.

Leisure Family

10/10

Exceptional

04 Jul 2023

STANTON

Enjoyed my stay comfortable room and bed and nice view from the balcony. Would definitely stay there again. Could use a little more light in the bathroom. Front desk very nice and helpful.

Self

10/10

Exceptional

22 Apr 2023

Clayton

I never write reviews, but the hotel staff and location and breakfast really stands out I’d recommend this property to anyone looking for an affordable hotel in a nice city.

Leisure

8/10

Excellent

19 Mar 2023

stephane

Our bathroom was small

Leisure Family

2/10

Poor

27 Feb 2023

Pablo

They cut the water due to maintenace without even given a prior notice. Literally in the shower when it was cut. They offered sending buckets of water as a solution.

Leisure Partner

10/10

Exceptional

22 Feb 2023

Belen

La mejor parte del hotel es su personal. Hacen que la estadía sea cómoda e increíble. Muchas gracias por hacer que nuestras vacaciones sean muy especiales.

Leisure Partner

10/10

Exceptional

22 Feb 2023

Victoria

Very welcoming staff, comfortable rooms and super location. Breakfasts nicely done.

Leisure Family

10/10

Exceptional

17 Feb 2023

Pedro

Excellent service

Leisure Partner

10/10

Exceptional

09 Feb 2023

John

Very cool, laid back, quiet hotel, close to everything

Self

8/10

Excellent

27 Jan 2023

Kyle

Location was great, but didn't feel clean and wi-fi was inconsistent

8/10

Excellent

04 Jan 2023

Marlon

Everything was accommodating , just needs to improve the air conditioners

Leisure Partner

10/10

Exceptional

12 Dec 2022

H C

Enjoyable stay

We really enjoyed our stay.
The staff were very friendly and helpful and were kind enough to upgrade our room. The bed was extremely comfortable and the shower was fabulous.
The hotel is in a great location for walking around the historic centre of Cartagena.

Partner

4/10

Poor

06 Dec 2022

DOUGLAS

We were very disappointed to receive a room that had a leak from the bathroom above the room we were assigned. we raised the issue with the hotel within 10 minutes of entering the room and realising the problem. We can't quite ascertain if they knew prior to our arrival but we suspect they did. They promised they would switch our room the following day at 3pm. When we arrived at the hotel at 3pm the following day to make the switch, we found they had allowed the occupants of the room we were switching into, a late check out. They did make the switch eventually and we are currently awaiting a refund of the first night, but we were disappointed in the overall experience. To add insult to injury, it looks like we left 2 fleeces int he room we moved from which were then not found. All in all it was a disappointing stay in an otherwise excellent trip.

Leisure Partner

10/10

Exceptional

18 Oct 2022

Jorge

Excellent hotel, friendly staff and fantastic location

Business_and_leisure Family

8/10

Excellent

10 Oct 2022

Edgardo

Very nice hotel and their people very tender and service oriented

Leisure Family

8/10

Excellent

24 Sep 2022

Hernan

Is a small boutique with not to many large areas but overall whet they offer for the price we pay it was very pleasant

10/10

Exceptional

16 Sep 2022

Rocky

Perfect location!

The hotel is located in the heart of the Historico District and is a perfect walking area to go bars and restaurants along with historical buildings and cathedrals.

Partner

2/10

Poor

15 Sep 2022

Kamino

Hands down the worst part of my trip was the stay at the hotel. Not because the room was bad, or the place wasn’t clean, but because of the staff. Specifically issues with the front desk. I was never made aware of rules at the hotel that aren’t shown on Expedia when booking my stay. They show you rules later when you arrive at the hotel however, mine was in Spanish and getting in close midnight didn’t make things better. I was told to write my cell#, email, and address. Nothing more. Later I was told i was being charged 200.000 pesos per guest that came to the hotel. Honestly, rule sucks but the problem wasn’t that it was a rule but that it wasn’t explained to me ever AND this is the one .. they forged my signature on two different contracts that I never seen. What honestly saved me was that my signature on my passport didn’t match the forged signatures from the front desk. On top of that it was two different forged signatures they were trying to convince were mine. End of the day, maybe your experience will be better than mine but who wants to do business with people who forge signatures ? Not me

Leisure Self

10/10

Exceptional

28 Aug 2022

Yeri

excellent location and good price!!

Leisure Friends

10/10

Exceptional

26 Aug 2022

Eleana

Staff excellent. The location is wonderful. The property for the rate is good.

Leisure

10/10

Exceptional

23 Aug 2022

Christopher

Very efficient staff

Leisure Partner

10/10

Exceptional

20 Aug 2022

Eleana

Nice staff. Great location.

Leisure

10/10

Exceptional

19 Jul 2022

Mike

Staff was very welcoming! Cleanliness was top notch. I would recommend this hotel to anyone. Thank you for an amazing experience

Leisure Self

10/10

Exceptional

14 Jul 2022

ISMAEL

From the moment we arrived, we were greeted with exceptional service and kindness. The hotel was beautiful in the middle of the city and it felt like home. Col Ortiz

Business_and_leisure Partner

10/10

Exceptional

12 Jul 2022

Edgar

This property is located in a very central area which is in walking distance to many of the tourist attractions. The staff were super friendly and always willing and available to help with whatever we needed. They helped us book a trip to one of the islands and called cars for us when needed. The breakfast was great. They served fresh arepa de huevo which is a traditional breakfast of Cartagena. Our room was great as well. We had a beautiful view of our surroundings and the AC kept us cool. Overall we had a great experience and would stay here again.

Leisure Partner

10/10

Exceptional

10 Jul 2022

Shaquia

The staff was very friendly and accommodating. They was able to recommend restaurants and places to go with was helpful.

Leisure Partner

10/10

Exceptional

28 Jun 2022

CARLOS

Excellent Experience at Delirio

Alessa and her staff were very professional and friendly; they have exceeded our expectations. The hotel location is perfect. Thank you so much!

Partner

10/10

Exceptional

31 May 2022

david

Nice hotel and the stuff very friendly 👌🤗

Leisure Partner

8/10

Excellent

30 May 2022

Monica

Adequate for a pleasant vacation

Leisure Partner

4/10

Poor

23 May 2022

John

They charged me extra to bring a guest. Free breakfast was disappointing no sausage, no potatoes. Eggs had to order which took long. Only good thing is the location. Was asked to turn down music on the weekends. Would not recommend. Not worth the price.

Leisure Self

10/10

Exceptional

15 May 2022

Anton

Staff was amazing. Alexa, marcus, daisy, jeanette, diana will make your stay in cartagena wonderful. Alexa, the manager, will make your stay as comfortable as possible.

Leisure Friends

2/10

Poor

02 May 2022

Oscar

I need my money back!! Unbelievable you offer a hotel without, AC, power, wifi…

Business_and_leisure Self

4/10

Poor

02 May 2022

leonardo

The property is in the perfect spot in old Cartagena walled city, the staff was extremely friendly, I was there from Thursday till Sunday. I’ll start with the room has no phone, so if you have a question you have to go down to the desk. Friday we lost power from like 10am till about 5 pm, the hotel has no power back generator but they got one delivered and it only took 3 hours. No power so that means no water because they use a pump to send water to the rooms. I left for the day and when I came back we had power and water. They don’t have a restaurant or bar so you need to go next door and order food and the hotel has dining tables you can eat there. They only have breakfast and it not much to choose from. Sunday morning I wake up to get ready because my flight was at 12 and no water. The pump broke so I told them to get me water to shower and they send me 2 buckets of water. It did the trick, I don’t mind all of those issues but the place was not cheap. Again great staff.

Leisure Family

10/10

Exceptional

09 Apr 2022

Jorge Ignacio

Great location, friendly staff, awesome breakfast

Business_and_leisure Partner

10/10

Exceptional

11 Mar 2022

Hector

Best time ever perfect location super good for the price

Leisure Family

10/10

Exceptional

22 Feb 2022

Gabriela

Perfect location and excellent service!

Leisure Family

2/10

Poor

12 Jan 2022

Thuyen D.

Had horrific experience upon checkin for New Years week! My room AIr Conditioning was broken. Water pressure was terribly trickling and toilet didn’t flush well at all! My friend who was also at hotel had AC but same plumbing issue. I had to leave my room front & balcony sliding door open to get any cross breeze while waiting on the bed sweating from the humidity. It took 5 hours with this unsafe and uncomfortable condition before a portable unit arrived ONLY usable with my sliding glass door left unlocked & open with exhaust hose taped which subjected me to extremely loud street noise all night being that I was on the second floor and feeling very unsafe throughout night with little security. I got less than 2 hours of sleep that first night… i was so stressed to be stuck with this hotel option for the remaining 5 days of my group trip that I grabbed the only hotel available for holiday weekend that wasn’t 18 miles away from my friends. I was lucky to find a good hotel w/a competent staff that popped up due to someone’s cancellation. Even after speaking with Delirio manager on my next day leaving hotel to healthier option, I have not yet received a respective refund nor apologetic email. They responded to every inquiry promptly before I arrived 12/29…

I was forced to ask Expedia to intervene on my behalf. As a well-traveled American and one who has worked & consulted with lustily hotels in New York, my stay and requests for refund was grossly mishandled!

Leisure Friends

4/10

Poor

03 Jan 2022

luis

Pésima experiencia, llegamos y había un daño y no nos avisaron, no había elevador y el aire lo solucionaron con aires portátiles el cual se daño y dejó de funcionar. Luego nos quejamos y nos cambiaron de cuarto sin antes haberlo revisado, el cuarto al cual los cambiaron era de dos calas individuales y no era por lo que habíamos pagado, el baño usado, toallas usadas etc. Sin contar que el personal nos dijo que nos cambiáramos de cuarto sin ellos acompañarnos a revisar el cuarto solo nos dijeron vayan y vean si el cuarto les parece bien. Obvio dijimos que si ya que no teníamos más opción.

Leisure Partner

8/10

Excellent

09 Mar 2020

Catherine A

Hotel is in a great location. Staff are lovely and very helpful. However, on our first night there was no water. Staff had to give us buckets of water to flush the toilet. For the rest of our stay, there was only cold water available.

Partner

8/10

Excellent

05 Mar 2020

Verified traveler

Nicely kept and good location
Nicely kept and good local

Business_and_leisure Self

4/10

Poor

01 Feb 2020

Marie

Absolute disappointment

We have been extremely disappointed with our stay at Delirio. We booked a Premier Double Room 1 King Bed, City View through Hotels.com (includes balcony with city view, 32-sq-meter). When we arrived this room selection was not available so we were given a smaller room (

Partner

8/10

Excellent

27 Jan 2020

Verified traveler

Location location location location location location

Leisure Friends

6/10

Pleasant

20 Jan 2020

Jan

When we arrived the front desk asked me to pay again. I pulled up my receipt from Expedia to show proof of payment. That bothered me. Also our room smelled of mildew and that made us very uncomfortable.

Leisure Partner

6/10

Pleasant

30 Dec 2019

Richard

OK hotel

As expected, pics of the place are better than reality. Staff was nice and breakfast more than adequate. Rooms are again adequate and bathrooms SMALL. Location however is great.

Friends_and_family Family

8/10

Excellent

21 Dec 2019

Armando

Centrally located, clean, comfortable bed and very helpful front desk

Leisure Friends

8/10

Excellent

04 Nov 2019

Verified traveler

What I liked was the location in the heart of old city....easy walking distances. ....Wi Fi ....in our room was almost non existent.

Leisure Partner

4/10

Poor

21 Oct 2019

MARK

The bathroom toilent was not properly checked by staff. It was not working properly at times I had to personally add water to make it flush. Maintenance did not arrive on time after multiple assurances for schedule repair time. Maintenance did not honor the time and showed up later, I did not receive maintence due to other priorities.

Friends_and_family Family

10/10

Exceptional

19 Sep 2019

Alexander

Exceptional Cartagena Hotel

From the minute we stepped into the hotel until the time we left the staff and hotel were excellent. Great location, clean and comfortable room, roomy hot water shower all made our visit to Cartagena very memorable.

Partner

6/10

Pleasant

05 Sep 2019

Verified traveler

Nice enough. Seems like it was great 5 years ago and they haven’t maintained it. Terrible breakfast compares to all the other hotels we visited in Columbia it was ruthlessly bad. No pool sucked

Leisure Partner

10/10

Exceptional

21 Aug 2019

Verified traveler

You can not beat the location. The breakfast is super great and the staff is wonderful.

Leisure Family

10/10

Exceptional

12 Jul 2019

Verified traveler

Location, cleanliness, staff and let's not forget the welcome drink and the breakfast. Truly comfortable place.

Leisure Partner

10/10

Exceptional

07 Jul 2019

Verified traveler

Excellent location

Excellent location

Partner

10/10

Exceptional

12 Jun 2019

Verified traveler

Staff was friendly and helpful. The rooms were clean. We could take a very good rest every night. The hotel is located in a beautiful neighborhood in the old city. It is close to the most important museums and the wall

Leisure Friends

8/10

Excellent

17 May 2019

Verified traveler

Property is very centrally located and good value for the money.

Leisure Friends

10/10

Exceptional

12 May 2019

Verified traveler

Great location, wifi, air conditioning, cleanliness. All the staff were welcoming and professional. Bevian was awesome with arranging things to do. Highly recommend Delirio!

Leisure Family