Name: Hotel Santa Catalina
Address: Carrera 6, Cl. del Candilejo #32 - 62, Cartagena, 13001, CO

6/10

Pleasant

26 Jul 2026

Juan M

Great location, it has an amazing view from the rooftop, sadly to say, the staff wasn’t very friendly.
The property doesn’t have parking, they don’t offer a place (even if you have to pay) to parking, they just say NO

10/10

Exceptional

19 Jul 2026

Vanessa

We were in Cartagena for our wedding and everything about the hotel was perfect. We had our pre wedding celebration with friends and family at La Cats and everyone raved. Bout the event. Thank you to all especial Odalis y Andres. Volveremos pronto!!!

Family_with_children

10/10

Exceptional

12 Jul 2026

Jasmine

The rooms were perfectly cool after a hot walk through the walled city. The staff were very friendly and helpful. The roof top pool and the view were also amazing. The breakfast was very delicious. Also the location was perfect for our stay.

Family_with_children

10/10

Exceptional

09 Jul 2026

Graciela

Our stay was great. All the staff were very friendly and helpful. They took the time to suggest different places to visit and dine in. The view from the rooftop was our favorite. We traveled with a 10 year old and she also loved it. We had a balcony with the nicest view to the narrow streets. It was nice to have breakfast included and easy to grab a quick bite before leaving to our morning tour. The location was the best, so close to meeting point for tours. Also close to meeting point for the boat sunset cruise. Will stay there again when visiting in the future again.

Family_with_children

10/10

Exceptional

30 Jun 2026

Sharon

The hotel was excellent. The staff was great, the beds were comfortable, the location was amazing, and the breakfast was delicious. I had a great time with friends lounging in the pool and relaxing on the roof deck.

Friends

10/10

Exceptional

11 Jun 2026

Alain

Great place and great location!!!

Partner

10/10

Exceptional

07 Jun 2026

Gilkka

The hotel is in the center of the mural walls, everything is walking distance. Staff was great, Miguel the concierge was very helpful.
Breakfast was included and good, would definitely stay here again.

Family

10/10

Exceptional

02 Jun 2026

joset

Excellent place staff very helpful excellent location

Partner

10/10

Exceptional

30 May 2026

Susana

El staff es increíble!

Family_with_children

10/10

Exceptional

18 May 2026

Juan

Na

10/10

Exceptional

13 May 2026

Karenis

Super wow

4/10

Poor

08 May 2026

Asantaa

Sold tours under false pretenses from hotel lobby. Tours were booked for wrong days and times. Refund was refused. Had to dispute charges through crdeit card company. Also, was was not cleaned for the entirety of our stay.

Friends

8/10

Excellent

07 May 2026

Yamile

La atención fue buena, pero sobre el breakfast debería haber más variedad, la habitación deberían cambiar las sábanas y la limpieza hacerla mejor el personal de n general atentos.

Friends

10/10

Exceptional

30 Apr 2026

Horacio

Muchas gracias por la amable atención

Family

10/10

Exceptional

10 Apr 2026

Ariel

Solo debe tener en cuenta que como es un hotel centrico esta rodeado de discotecas y la musica es bien alta. ademas cierran la.terraza de la.piscina para eventos. . Pero todo lo demas es excelente

Partner

10/10

Exceptional

06 Apr 2026

Jennifer

Overall a great place to stay. Great area and nice room.

4/10

Poor

30 Mar 2026

Daniel

The staff were very nice and helpful. Unfortunately, most everything else was not so nice - the hotel did not match the pictures, the beds were extremely uncomfortable, the door to the shower (which was in the bedroom) didn’t close all the way, the hallways were loud, and there is a very bright blue light on the AC that stays on all night when in use. We booked for 3 nights, but left after 1.

Friends_and_family Friends

10/10

Exceptional

20 Mar 2026

Beatriz

The AC was perfect keeping the room cool. The room always clean. The staff very friendly as well. In general the hotel was awesome.

Friends

10/10

Exceptional

16 Mar 2026

Hassan

Amazing staff!

10/10

Exceptional

14 Mar 2026

Maricira

.

10/10

Exceptional

10 Mar 2026

Andreea

We stayed a few days at this hotel and really enjoyed our time. The hotel is in a great location and the overall atmosphere is very pleasant. The breakfast was delicious and offered a great start to the day. What we enjoyed the most was the pool area — it has a wonderful vibe and the music playlist there was fantastic, creating a great atmosphere. Compliments to whoever selected the music!
The only small inconvenience was that there were only about 6 or 7 seats available by the pool, which made it a bit difficult to find a spot at times.
Overall, it was a lovely stay and we would definitely recommend it.

Family_with_children

10/10

Exceptional

08 Mar 2026

Amy

Lovely, sparkling clean, and with the most helpful staff you can imagine. They even helped me figure out my new iphone. Pool roof is excellent as well. Great deal for the money.

Self

10/10

Exceptional

13 Feb 2026

Judith

The staff were wonderful, the room spacious, clean and comfortable. The location is perfect, close to everything! I highly recommend this hotel.

Leisure Family

10/10

Exceptional

09 Feb 2026

Yanella

Our stay at Hotel Santa Catalina was truly unforgettable, made even more special as we celebrated our wedding there. From start to finish, everything exceeded our expectations.
Our wedding reception was absolutely magical, with a breathtaking view of the Torre del Reloj that created the perfect romantic atmosphere for such an important night in our lives. The setting, ambiance, and attention to detail made it an experience we will cherish forever.
The entire staff was extremely attentive, professional, and genuinely kind. The food was spectacular — delicious and beautifully presented. Our room was spotless, the bed was very comfortable, and the amenities throughout the hotel were excellent.
We enjoyed our stay so much that we decided to extend it twice, including once after our Rosario Islands tour was canceled. We are so glad we did, as the hotel is beautiful, peaceful, and perfectly located near many of the city’s main attractions. We were able to walk almost everywhere.
We would especially like to thank Odalis and Miguel at the front desk, who were consistently courteous and helpful; Guillermo and Wilmar from La Terraza, who always made us feel welcomed; Jennifer from housekeeping for keeping our room clean and fresh; and Stephanie from sales for her support and professionalism.
Hotel Santa Catalina will forever hold a special place in our hearts. Highly recommended.

Leisure Partner

8/10

Excellent

04 Feb 2026

Abraham

Room was fine just older hotel

10/10

Exceptional

01 Feb 2026

Karen

spotless rooms Amazing Service and always available for any concerns and issues.

Leisure Family_with_children

10/10

Exceptional

28 Jan 2026

Lucecita

Our staying was ok, we didn’t realize it was a very busy area. The St Catalina staff did wonderful he

10/10

Exceptional

26 Jan 2026

Judge Singh

Clean Room, very helpful Staff!

Leisure Family

8/10

Excellent

12 Jan 2026

Renee

Nothing it was just fine

Leisure Partner

10/10

Exceptional

09 Jan 2026

Juan

GREAT HOTEL AND GREAT LOCATION. CUSTOMER SERVICE THE BEST.

Leisure Family

10/10

Exceptional

25 Dec 2025

Gricel

Good!

8/10

Excellent

22 Dec 2025

Laurence

Nice room. Good staff. Good location but noisy at night.

Friends_and_family Friends

2/10

Poor

20 Dec 2025

EDWIN

We specifically requested a room far from the elevator, but when we checked in we were assigned a room right in front of the elevator. We requested a change and instead they assigned an additional room where we could hear all the noise from outside.

Leisure Family

8/10

Excellent

14 Dec 2025

Niuver

Staff very nice and helpful

Leisure Family

10/10

Exceptional

11 Dec 2025

Ruben

Estoy muy contento de haber podido seleccionar su hotel para el ironman. Gracias todo fue super.

8/10

Excellent

10 Dec 2025

Annie

We loved Hotel Santa Ana. The location is wonderful, right in the middle of the action in the walled city. The rooftop pool/bar is beautiful. The rooms were nice and clean and the breakfast was really good. I gave it four stars because we had trouble with our air conditioning unit and we had a couple of hot nights when it turned off unexpectedly on its own.

8/10

Excellent

09 Dec 2025

Matthew

Overall a nice hotel with a few things to note. First, the rooms are large and the beds are comfortable, the wifi is excellent as well. The cleaning staff was amazing and had our room spotless. The rooftop pool is very nice and comfortable, especially on those hot Columbian afternoons. Staff was very friendly and there is free breakfast every day. Location is perfect - you're close to everything in the walled city.

The downsides. There is construction going on in the building connected to the hotel so there is A LOT of noise. Looking at the notice on the building, it's going to be a 23 month project so the closer you are to that side of the building (rooms ending on 01, 02 or 03) you're going to hear everything starting at around 7:30 am and continuing until around 4 pm. And when they say check in is at three, they are not kidding. We could not get into our room one second before three, so if you're arriving early in the day plan accordingly.

Partner

10/10

Exceptional

02 Dec 2025

Jose

Great Location at the heart of Cartagena, unique service and amazing Food.
The bed is very confortable, Specially the pillows, and the rooftop is very Nice

10/10

Exceptional

14 Nov 2025

Lisa

The room was spacious for 2 people. The bathroom was a nice size and had the toilet area separate from the shower.
The hotel area was nice, and the rooftop patio was an excellent place to hang out and have a drink or relax. The included breakfast was nice and delicious. Friendly staff. Walkable location. Some noise due to being in the historic center, and also from the Independence Festivals.

Leisure Family

10/10

Exceptional

11 Nov 2025

Lidya

The hotel check in process was very easy. Our room was very clean. There was loud music playing at the nearby square on the two nights we were there but our room was quiet and we were not bothered by it at all. Breakfast was delicious. Staff is very friendly. The hotel has everything nearby - stores, restaurants, pharmacy etc. It is located close to the entrance of the walled city and just a10min walking distance to the La Bodeguita Puerta 3 to take you to the Rosario islands.

Leisure Family_with_children

8/10

Excellent

05 Nov 2025

Ivette

Good service and clean room.
The breakfast options could have been better.

Leisure Family

10/10

Exceptional

29 Oct 2025

Gilbert

Great place. Everything was great

10/10

Exceptional

27 Oct 2025

Laila

Location was perfect and accessible to everything. The rooms are spacious and very elegantly decorated. Very comfortable bedding and excellent cleaning service. Staff were super kind and helpful especially with booking activities. Brian went beyond to ensure we had the best experiences.

Leisure Partner

10/10

Exceptional

24 Oct 2025

Lilian

Location is great and the property very nice.

Leisure Family

10/10

Exceptional

23 Oct 2025

Martha

Breakfast was healthy. The rooms nice and clean. We loved the balcony. Staff was very very nice . And course appreciated the AC in our room.

Leisure Friends

8/10

Excellent

14 Oct 2025

Carla

The hotel was very convenient and pleasant, although room was a bit small for a \"superior\" room. Breakfast was good and staff were friendly and helpful.

Leisure Friends

10/10

Exceptional

09 Oct 2025

mayleen

Very good

10/10

Exceptional

07 Oct 2025

dennis

The staff is very courteous and helpful. When asking for a recommendation for anything they are more than helpful. Front desk are super polite with never missing a greeting and asking how is your stay. Planning on coming back same place

10/10

Exceptional

22 Sep 2025

Darrell

Location and staff were great 👍

10/10

Exceptional

14 Sep 2025

jennifer

My husband and I absolutely loved this hotel! I can’t rave enough about it. from the cleanness to the accommodations and the friendliness of the staff made our trip even better. God willing we will be back to stay here again.

Leisure Family

10/10

Exceptional

01 Sep 2025

jose angel

good

Leisure Family

10/10

Exceptional

01 Sep 2025

Victoria

All good

Business_and_leisure Family

10/10

Exceptional

01 Sep 2025

Victoria

Love all thanks

Business_and_leisure Family

10/10

Exceptional

31 Aug 2025

Ricardo J Quintana

Very good

10/10

Exceptional

17 Aug 2025

Thomas

All good

Leisure Friends

10/10

Exceptional

16 Aug 2025

Nikia

The food was excellent, it was located perfectly in the central of the wall city

Leisure Self

10/10

Exceptional

11 Aug 2025

Juan R.

Tv not working- no phone in the room
- breakfast was too basic- service at the cafeteria was bad

10/10

Exceptional

01 Aug 2025

Angelo

Great hotel! The hotel is located in a perfect area.

Leisure Partner

10/10

Exceptional

27 Jul 2025

Ramsey

It is in the perfect location. Close to everything, all night life

10/10

Exceptional

23 Jul 2025

Cristian

Natalie, and Yorkelly were exelent, and very attentive during breakfast.

Leisure

10/10

Exceptional

23 Jul 2025

Angelina

Staff was really helpful and patient with my limited Spanish. The room was nice and I had the perfect view of rooftops and the Main Street. I would’ve liked for the pool to stay open a little longer. Would definitely recommend.

10/10

Exceptional

22 Jul 2025

Kevin

Nice and clean

10/10

Exceptional

15 Jul 2025

Pilar K

We had an awesome time here ! Hotel Santa Catalina was recommended to us by a friend of ours and it did not disappoint. It is located at the center of the Centro historico / historic center in the wall city. Literally walk out from the restaurant in the lobby and you’re already at the clock tower. Also minutes away from Getsemani and lots more attraction. We liked that the hotel stay included breakfast, it gave us a head start in the day. The hotel also has a restaurant for lunch and dinner (not included). We got a welcome drink that could be redeem anytime at the bar. The pool area was small but very relaxing. I would recommend this hotel.

Leisure Partner

10/10

Exceptional

14 Jul 2025

DENNY LEON

The hotel conditions were absolutely amazing! Staff very nice and kind. Thank you all!

Leisure Partner

10/10

Exceptional

09 Jul 2025

Fernando

Although our room was a bit noisy, it wasn't because of the hotel but the environment. Staff were absolutely awesome! Everyone was ready to help out and make our stay very comfortable.

Leisure Partner

10/10

Exceptional

08 Jul 2025

Diana

Excellent location, beautiful premises and friendly staff!

Leisure Family

10/10

Exceptional

08 Jul 2025

Allan Joshua

The location of this property was amazing! Walking distance from restaurants, bars, stores, the pier, you name it. The staff were really friendly and the rooms were great. The best part was the rooftop bar and pool! I would definitely come back!

Leisure Friends

10/10

Exceptional

07 Jul 2025

Fernando

The room was beautiful

Leisure Family

10/10

Exceptional

03 Jul 2025

Luis

Excelente Hotel nos encantó a mi y mi familia. Volveremos el año que viene.

Leisure Family_with_children

10/10

Exceptional

02 Jul 2025

Sonia E Maldonado

Excelente localización, desayuno variado a la carta.

8/10

Excellent

30 Jun 2025

Kim

The staff were lovely, especially the concierge who was quite helpful with ideas about what to do and when. He also set up a wonderful day at the Pa'ue Beach Lounge that was a true highlight of our stay in Colombia. The pool is quite small, but certainly does the trick unless you're looking to swim laps! The view from the rooftop was gorgeous and the location can't be beat. We walked all over the place and felt very safe doing so. There are tons of cute shops and terrific restaurants nearby, and outstanding people watching.

The room was a generous size for two people with comfortable beds and a fantastic shower. The shower and toilet or separate spaces, which I like. We had a non-working refrigerator for a few days that took multiple conversations over 3 days to get fixed, but it was finally replaced. The room was also quite humid and had a strong damp smell, which was not the most pleasant, but the air-conditioning was top notch.

Overall, we had a great stay at this hotel and would go back.

Leisure Family

10/10

Exceptional

29 Jun 2025

anthony

At the clock tower entrance. Perfect for all needs.

Leisure Partner

10/10

Exceptional

22 Jun 2025

Tahlea

The property was located very conveniently. The staff was also great along with the restaurant and bar.

Leisure Friends

10/10

Exceptional

19 Jun 2025

Eboni

Marvelous

Partner

6/10

Pleasant

28 May 2025

Santiago

Front desk service is amazing.
Food in the restaurant needs more options and better quality, room service is a disaster

Leisure Partner

8/10

Excellent

26 May 2025

Juan-Carlos

..

Leisure Partner

10/10

Exceptional

11 May 2025

Mario

Excelente ubicación, staff muy profesional y habitaciones confortables.

Leisure Family

8/10

Excellent

08 May 2025

Gabriela

We loved our stay at the Santa Catalina. It was in the best location, the staff were incredible and made our wedding weekend so special.

Leisure Family

8/10

Excellent

04 May 2025

Juan-Carlos

Staff was very helpful .. stayed in two different rooms— very noisy in both. Loud Music will go on all night…on the positive, you can walk to many restaurants/ shops.

Leisure Partner

10/10

Exceptional

03 May 2025

Arnaldo

El hotel estuvo bien. Los empleados del salon comedor perdidos, lentos, y a todo le ponian un \"pero tiene cargo adiccional\". De los 6 dias, al final fue que los vì mas relajados.
El menu de desayuno muy limitado.
El area de la piscina necesita limpieza y mantenimiento. Los tragos del bar no sirven (para el precio).
La localizacion buena, si te gusta el bullicio hasta las 4am (todos los dias). Walking distance de todo.
Si usas Uber o Transportacion privada, cuidado, la calle frente al hotel siempre esta cerrada. Tienes q moverte para accesar transporte.
Los taxi amarillos y los blancos (turisticos) econòmicos. Pero ojo. Sigue la ruta con google maps, xq sino cojen el camino mas largo para cobrar mas.
Si t gustan los mojitos, Bar El Toto en Getzemanì (fuera de la muralla). Y Bar La Juma (dentro de la muralla). Salsa gorda Donde Fidel (parque de los dulces). Comida barata y riquisima, Espiritu Santo (frente Universidad).
Shopping ve al antigua Plaza de Toros.
Recomendacion. Catamaran para ver el atardecer.

Leisure

10/10

Exceptional

03 May 2025

Monica

Convenient, great room, awesome staff and restaurant was wonderful!

Leisure Self

4/10

Poor

28 Apr 2025

Michael

Great location, but property needs updating.

Leisure Partner

10/10

Exceptional

14 Apr 2025

jeslie

Best Hotel ever!! They were able to accommodate any and all issues we had and were very extremely pleasant to all our questions. Service was phenomenal. Odalys was the best there. We will be coming back for sure!

Leisure Friends

10/10

Exceptional

13 Apr 2025

Jian

Excellent customer service. The staff was super friendly. My wife and I highly recommend it.

10/10

Exceptional

05 Apr 2025

Apolonia

I stayed in the Hotel Santa Catalina as a part of a group trip, and extended my trip after the group left. I felt very safe in the hotel at all times. The rooftop bar is a vibe, very relaxing during the day with good music, drinks, and food in the evening. All of the staff are very pleasant and accommodating. I would book the Hotel Santa Catalina again.

Leisure Friends

10/10

Exceptional

31 Mar 2025

Helena

Great location & great service!

10/10

Exceptional

31 Mar 2025

Alba

Primera vez en este hotel. la experiencia fue excelente. Volveré a hospedarme en mi próximo viaje. Bendiciones

Leisure Family_with_children

10/10

Exceptional

27 Mar 2025

Hernando

Nice place

Business_and_leisure Family

8/10

Excellent

09 Mar 2025

Greg T

Pool was unavailable due to private party and this is the 2nd time this has occurred. The same thing happened on a previous trip. To make matters worse, our room was directly beneath the pool bar area. They began their party preparations at 5am and it was impossible to sleep due to the noise. Fortunately, they moved us to a different room the next day.

I like this property but if they continue to block the pool area for weddings or other private events, they should stop advertising that the property has a pool.

Partner

8/10

Excellent

08 Mar 2025

Ana

great hotel

amazing hotel perfect location right in the center of Cartagena with lots of restaurants and things to do

Partner

10/10

Exceptional

05 Mar 2025

Eliana

Locatio. Location

The hotel has the perfect location! Just in the middle of old town. The rooms are very modern and comfy, the rooftop has an amazing view!

Partner

10/10

Exceptional

03 Mar 2025

yeisell

Very nice and clean

Partner

8/10

Excellent

03 Mar 2025

Verified traveler

We enjoyed our stay at the Santa Catalina Hotel. It was the final night on our trip to Colombia and second hotel in Cartagena. The staff were very friendly and helpful and the rooftop was a highlight! The room itself was a bit small and darker compared to other places we stayed on the trip. The location was right in the middle of the city and very close to whatever we wanted to go to.

Partner

10/10

Exceptional

03 Mar 2025

Andre

Great property and location.

Leisure Family

10/10

Exceptional

02 Mar 2025

Anisbey

Me encantó

8/10

Excellent

28 Feb 2025

Thea

Had a lovely stay here. The rooftop pool and bar area is really amazing. The breakfast could definitely be improved, there wasn’t much choice, but everything was decent tasting. There was a bad smell from the drains in the bathroom but the room was huge and the bathroom was very far from the bed so it didn’t bother me. Would definitely stay again! Thank you!

10/10

Exceptional

27 Feb 2025

Fabiana

Great hotel with a great location, would love to come back. Their breakfast was excellent too

Leisure Partner

8/10

Excellent

23 Feb 2025

Gloriana

Great location

Leisure Partner

10/10

Exceptional

23 Feb 2025

Imani Jemila

I love this hotel so much! It’s beautiful, so comfortable, the staff are so kind and welcoming, the food is so fresh and amazing!!! The rooftop was lovely to have to cool down after mornings walking around the walled city, which you must do if you stay here because you’re smack in the middle!!! It’s amazing, my boyfriend and I loved it so much, we booked the King Superior room and it was lovely! I was in awe each time we came back to our hotel, I’m huge on nature and architecture and this hotel has both! Mucho Gracias Hotel Santa Catalina I will be back!:)

Leisure Partner

8/10

Excellent

23 Feb 2025

Cathy

Good size modern room which was clean and well maintained; in a great location for exploring the Walled City

Leisure Self