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Hotel Palacio Del Agua By Faranda Boutique

Cartagena · Colombia

Cl De San Juan De Dios 3 93 4 CartagenaView location

9.8/10Excellent131 Reviews
Cleanliness9.8/109.8
Service10.0/1010.0
Comfort10.0/1010.0
Condition10.0/1010.0
Amenities9.8/109.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Palacio Del Agua By Faranda Boutique

With a stay at Palacio del Agua by Faranda Boutique, you'll be centrally located in Cartagena, just a 5-minute walk from Clock Tower and 7 minutes by foot from Walls of Cartagena.

This hotel is 0.4 mi (0.7 km) from Cartagena de Indias Convention Center and 1 mi (1.6 km) from Bocagrande Beach. Make yourself at home in one of the 18 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected.

Conveniences include safes and irons/ironing boards, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, multilingual staff, and a water dispenser. A shuttle from the hotel to the airport is provided for a surcharge (available on request).

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • Property Registration Number 263349
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: COP 150000 per vehicle (maximum occupancy 4)
    • Airport shuttle fee per child: COP 150000 (from 17 to 18 years old)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Caribbean Naval Museum 0.1 km / 0.1 mi
Plaza de San Pedro Claver 0.1 km / 0.1 mi
San Pedro Claver Church and Convent 0.1 km / 0.1 mi
Cartagena Museum of Modern Art 0.1 km / 0.1 mi
Cartagena's Gold Museum 0.2 km / 0.1 mi
Parque de La Marina 0.2 km / 0.1 mi
Casa del Marques de Premio Real 0.2 km / 0.1 mi
Aduana Square 0.2 km / 0.1 mi
Bolivar Square 0.2 km / 0.1 mi
Palacio de la Inquisicion 0.2 km / 0.1 mi
Cartagena Cathedral 0.3 km / 0.2 mi
Palace of the Inquisition Cartagena Historical Museum 0.3 km / 0.2 mi
Alcaldia (City Hall) Cartagena 0.3 km / 0.2 mi
Plaza de los Coches 0.3 km / 0.2 mi
Catedral 0.3 km / 0.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Palacio Del Agua By Faranda Boutique

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Hotel Palacio Del Agua By Faranda Boutique

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Hotel Palacio Del Agua By Faranda Boutique

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIUM QUEEN BEDQUADRUPLE • PREMIUM QUEEN BEDQUA.PI-QN

    Photos are not available for this room type.

    Hotel Palacio Del Agua By Faranda Boutique

    QUADRUPLE PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI

    Photos are not available for this room type.

    Hotel Palacio Del Agua By Faranda Boutique

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Hotel Palacio Del Agua By Faranda Boutique

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Hotel Palacio Del Agua By Faranda Boutique

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hotel Palacio Del Agua By Faranda Boutique

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURYSUI.LX

    Photos are not available for this room type.

    Hotel Palacio Del Agua By Faranda Boutique

    SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Palacio Del Agua By Faranda Boutique

9.8
Excellent
131 Reviews
Cleanliness
9.8 /10
Service
10.0 /10
Comfort
10.0 /10
Condition
10.0 /10
Amenities
9.8 /10
50 reviews shown
10/10
Exceptional
03 Aug 2026
Eleanor
Beautiful hotel right in the centre of the old town. The hotel decor was gorgeous, blending modern while still retaining the existing architecture of Cartagena. The communal areas were comfortable and tasteful and we loved the downstairs pool area. The rooftop views across Cartagena old town, Bocogrande and the Caribbean Sea was amazing, especially when sitting in the pool or lounging on the beds. The bedroom and bathrooms were very luxurious and with all amenities. The buffer breakfast was delicious. All the staff in the hotel were professional, friendly and welcoming. We loved our stay
10/10
Exceptional
03 Aug 2026
DONNELL
Extremely nice and attentive staff. We loved the property.
10/10
Exceptional
01 Aug 2026
DONNELL
Quiet beautifully crafted property with extremely friendly staff. I would stay here again.
10/10
Exceptional
27 Jul 2026
Janeth
Great location and the property was beautiful. Close walking to restaurants and shooping. Rooms are spacious and clean, breakfast had great options too. This was our second time staying this year and didnt dissapoint.
10/10
Exceptional
26 Jul 2026
Jeffrey
What a beautiful, comfortable, welcoming property. The staff and beauty of the hotel made our stay exceptional. Highly recommended…unless it becomes hard for us to get back in future.
10/10
Exceptional
19 Jul 2026
mario
Friendly staff very clean premises
Partner
10/10
Exceptional
15 Jul 2026
Martha
Amazing property and staff.Clean rooms and bathrooms.Helpful staff,great breakfasts with juice bar and typical cartagenabreakfast and sort of fruit and pastries.Relaxing atmosphere.
Family
10/10
Exceptional
13 Jul 2026
Stanka
Everything was great
Self
10/10
Exceptional
10 Jul 2026
Brandon
Everything was absolutely amazing! The staff was wonderful the hotel is beautiful and the breakfast buffet was phenomenal!
10/10
Exceptional
10 Jul 2026
Cesar
Beautiful boutique hotel close to everything. Staff was very nice, room was a good size and the A/C was wonderful! We enjoyed both pools and the included breakfast was nice. Overall a lovely property!
Friends_and_family Family
10/10
Exceptional
09 Jul 2026
Martha Lucia
Great place
Family_with_children
10/10
Exceptional
08 Jul 2026
Gloriana
Beautiful place
Family
10/10
Exceptional
08 Jul 2026
Shanta
Cute little boutique hotel. Superb location.
Family_with_children
10/10
Exceptional
06 Jul 2026
Jennifer Dennise
This was a great hotel. Bryan I annoyed forever and he still maintained an amazing attitude always ready to help. Omar and Dylan were amazing. Always a smile on their face. Everyone else as well even though I didn’t get to know them as well. Close to everything. Felt safe. The only thing is I wish the water pressure was better but other than that amazing.
Family
10/10
Exceptional
28 Jun 2026
Kasim
Gorgeous hotel, excellent service booked last minute but didn’t disappoint
10/10
Exceptional
25 Jun 2026
SILVIA
what a beautiful brand new hotel in the beautiful walled city! the rooftop pool and the 1st floor pool are beautiful! it's a modern boutique hotel, has the vibe of a hotel in Morocco or Greece. Dylan at the front desk provided excellent customer service! he is super friendly, helpful and quickly resolved any issues! they go above and beyond to make their customer service exceptional. we booked a 2 bed deluxe room! only thing i will point out that even though there are rooms with windows or balconies, there are some rooms with no windows (we had one). it was not a big deal for us, the beds were super comfy and the air conditioning was great, the room was as cool as we needed it to be since Cartagena does experience humidity. i would stay here again!
Friends_and_family Friends
6/10
Pleasant
21 Jun 2026
juan
Es un hotel nuevo con cuartos muy lindos y comodos. Pero considero relevante tener en cuenta lo siguiente :

1. Hotel de 5 pisos sin ascensor
2. No hay aire acondicionado en zonas comunes asi que toca mentalizarse a llegar y derretirse en el lobby, desayunar asado de calor y subir escaleras acalorado.
3. La piscina queda en el 5 piso, no hay ducha arriba. La piscina es mas como un jacuzzi grande. Las camitas para el sol quedan al lado de las maquinas del aire acondicinado asi que el calor es bravo.
4. No hay restaurante asi que no espere atencion arriba en la terraza a menos que les escriba por WhatsApp y pida algo simple como agua. Diria que este no es su hotel si quiere plan de piscina todo el dia y ser bien atendido.
5. La joven de la recepcion pareciera que esta perdida y mientras uno sufre con el calor ella hace todo mas lento.

Es un hotel para dormir comodo pero pasar todo el dia afuera.
Partner
10/10
Exceptional
21 Jun 2026
Tallie
Great boutique hotel in Cartagena. Has everything you need and is centrally located. Breakfast was great and rooms were clean! Would 10/10 recommend.
Friends
8/10
Excellent
14 Jun 2026
Jacqueline
The staff was amazing. The rooms were big and updated. Very comfortable bed. The breakfast was ok. I will have one negative comment to make. The Hotel did not have an elevator it was all stairs. I was put in a room on the 4th floor. I have knee problems and that was horrible for me. When it rained the stairs would get wet and I was afraid to fall. I requested another room and they were completely booked. They should mention that on the hotel website.

The fifth floor which was the rooftop was nice, had a small pool and a beautiful view of one of the churches, unfortunately it rained every day I was there, so I was not able to use the pool.

This is small boutique hotel. Very safe. I would rate them a 9/10 because of the elevator issue.
Self
10/10
Exceptional
14 Jun 2026
Martin
The staff was very helpful and friendly. Newer hotel and walking distance to everything. Seems to be one of the nicer hotels in the area. It would have been perfect if they had an elevator, so be aware if you have issues with walking upstairs.
Partner
10/10
Exceptional
12 Jun 2026
Stefan
Staff was very friendly and welcoming and started us with a freshly prepared welcome drink. The room was large and clean and so was the bathroom. The building inside is gorgeous, and starting the day with a nice breakfast next to the pool was great. As for the breakfast, they have a nice selection prepared but also make eggs and other items to order. The location was nearly perfect for us, we prefer to walk everywhere and found the hotel centrally located for where we wanted to be. We had a great time, thanks!
Partner
10/10
Exceptional
08 Jun 2026
William
The indoor saltwater pool was nice for a morning dip.
Partner
10/10
Exceptional
04 Jun 2026
DIEGO
Brand new boutique hotel located in the heart of the walled city
Very friendly staff
Good full breakfast
Family
10/10
Exceptional
02 Jun 2026
Joel Moreno
exelent location, rooms, staff and beautiful hotel
Family_with_children
10/10
Exceptional
25 May 2026
Nicolina
My friends and I absolutely loved our stay here! We stayed here for 3 nights and the moment we arrived, we were greeted with small cold towels to help cool us off as it was very hot out. Whenever we had any questions or needs the hotel staff was ready to help and provide. The hotel property itself is stunning with two beautiful pools which were well maintained, spacious well designed rooms perfect for us 3. The hotel itself was always kept well and clean and the breakfast in the morning was delicious as well with a nice variety of food and beverages avaible. It is located in a great area as everything is easily walkable and felt safe. I would recommend this hotel to anyone planning to come to Cartagena and I look forward to coming back and staying again!
Friends
10/10
Exceptional
09 May 2026
Amy
Loved this hotel! I didn’t have a great view but the room was fantastic and you can’t beat the location in the historic district. The fountains and pools are nice. The rooftop pool is perfect at the end of a hot day walking around. Lovely views from the rooftop. Highly recommend!
Self
10/10
Exceptional
18 Apr 2026
Daniela
Un servicio impecable, muy amables y atentos todos los trabajadores. El desayuno es delicioso y con mucha variedad
10/10
Exceptional
16 Apr 2026
Erin
Amazing breakfast. Great location. Rooms were clean and spacious. Staff was excellent especially Dylan!
10/10
Exceptional
15 Apr 2026
Luis
Breakfast excellent, staff and service exellent. Highly recommended.
10/10
Exceptional
11 Apr 2026
Vaida
Breakfast was delicious and great options. We loved the pool. Location of the hotel is excellent
Friends_and_family Friends
10/10
Exceptional
09 Apr 2026
Alexander
Outstanding breakfast by far the best. Excellent staff and service and the best location within the historic walls
10/10
Exceptional
08 Apr 2026
Erika
What a wonderful place!
10/10
Exceptional
06 Apr 2026
ALEXANDER
The new modern rooms are great, the pools are clean, and the staff is very friendly and helpful.
Family_with_children
10/10
Exceptional
05 Apr 2026
Theresa
Loved this boutique hotel. The staff were amazing and the breakfast was fantastic. The location couldn’t be better!
Family_with_children
10/10
Exceptional
29 Mar 2026
Jason Harry
I chose this hotel for its consistently high reviews and was not disappointed, 10 out of 10. Best location in Cartagena. Exceedingly clean. Great service. Great staff. All the rooms are gorgeous. Special thanks to Dylan for his wonderful hospitality. Will certainly return.
Partner
10/10
Exceptional
23 Mar 2026
Oscar
Our stay at Palacio del Agua in Cartagena was superior in every way. From the moment we arrived, the experience felt personal, warm, and truly boutique. The hotel itself is beautiful — elegant design, intimate atmosphere, and perfectly located for enjoying Cartagena.

The service was exceptional, and Bryan in particular made the stay unforgettable. Every need was met before we even had to ask. Attentive, professional, and genuinely caring — exactly what you hope for in a boutique hotel experience.

We were in Cartagena for a destination wedding, and Palacio del Agua made the entire trip even more special. The staff went above and beyond to ensure everything was seamless and enjoyable.

If you’re looking for a beautiful boutique hotel with outstanding service in Cartagena, this is it. We would absolutely stay here again.
Family
10/10
Exceptional
21 Mar 2026
Loida
It was excellent. Very clean and the staff was very friendly
Family_with_children
10/10
Exceptional
21 Mar 2026
Alex
Our room was spotless clean! The staff were amazing and understanding and willing to do anything for our stay to be wonderful. The location is beautiful and close to all the great things in Cartagena!
Friends
10/10
Exceptional
08 Mar 2026
Radu
We stayed at this hotel for one week in February 2026 and were very pleased with our experience. The staff were very polite (we would like to mention Any, Brian, and Omar) and provided excellent service. We especially noticed the cleanliness of the hotel; the room and bathroom are very large. The breakfast was very good and varied.

It is also worth noting the rooftop terrace, which offers a magnificent view of the city and the ocean.

We would gladly return to this hotel anytime and highly recommend it.
Partner
10/10
Exceptional
08 Mar 2026
Lorena
Everything about this hotel was incredible! We stayed for four nights and enjoyed every second of it. The pool is a little small but it was perfect in our opinion. The staff was insanely kind and very responsive to any questions or requests. Would definitely recommend and can’t wait to go back!
Friends
10/10
Exceptional
08 Mar 2026
Juan
El hotel boutique es precioso, acogedor y súper bien ubicado!! Nos atendieron de maravilla, todos fueron super amables y dispuestos ayudarnos en todo!! Los atardeceres en el roof top son espectaculares 😍😍
Partner
10/10
Exceptional
07 Mar 2026
jill
Great property! Quiet but close to everything. Staff fantastic. Will definitely stay again!
Partner
10/10
Exceptional
23 Feb 2026
Leela
Super kind staff. The breakfast was great, property was beautiful and rooms were very clean. The mattresses were amazing! Best sleep of our entire trip. Great location too.
Friends_and_family Friends
8/10
Excellent
13 Feb 2026
Virginia
Excellent except no elevator
Friends_and_family Family
10/10
Exceptional
08 Feb 2026
Karen
Amazing staff! I really enjoyed my stay there. Location was so convenient.
Leisure Friends
10/10
Exceptional
20 Jan 2026
Myriem
This beautiful and freshly opened hotel is perfectly located in the historic center of Cartagena, with everything within easy walking distance. The building and rooms are gorgeous, full of charm and character, and the atmosphere is both relaxing and elegant.

Breakfast was lovely, with a great selection to start the day in the best way.

A very special mention goes to Dylan, who truly made our stay unforgettable. His kindness, professionalism, and attention to detail went above and beyond This beautiful hotel is perfectly located in the historic center of Cartagena, with everything within easy walking distance. The building and rooms are gorgeous, full of charm and character, and the atmosphere is both relaxing and elegant.

Breakfast was lovely, with a great selection to start the day in the best way.

A very special mention goes to Dylan, who truly made our stay unforgettable. His kindness, professionalism, and attention to detail went above and beyond he made us feel genuinely welcome and cared for throughout our stay.

We couldn’t have asked for a better experience and would absolutely stay here again. Highly recommended! he made us feel genuinely welcome and cared for throughout our stay.
Friends_and_family Family
10/10
Exceptional
19 Jan 2026
Rickey
The room was very clean and it offered a great view. Having multiple pools is always a bonus and you're staying in the heart of Walled City.
Leisure Self
10/10
Exceptional
18 Jan 2026
Autumn
Beautiful architecture, the beds are perfect and the service is impeccable. Absolute best staff and one of the loveliest hotels I’ve ever stayed at. I travel for a living and it’s rare to find these precious gems that show that hotelaria is alive and well.
Leisure Family_with_children
10/10
Exceptional
15 Jan 2026
Juan
Exelentes Habitaciones, todo esta impecable!!!
Leisure Family
10/10
Exceptional
11 Jan 2026
Diona
This day was wonderful. Hotel is new, beds were comfortable and staff did an excellent job cleaning daily. Breakfast was not substantial and pool was shallow for small children only.

Otherwise, an excellent stay!!

Location & surroundings

Hotel Palacio Del Agua By Faranda Boutique
Cl De San Juan De Dios 3 93 4 Cartagena, Cartagena, Colombia

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