BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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9.6/10Excellent299 Reviews
Cleanliness9.6/10 9.6
Service9.8/10 9.8
Comfort9.4/10 9.4
Condition9.4/10 9.4
Location10.0/10 10.0
Neighborhood10.0/10 10.0
Value8.0/10 8.0
Amenities9.6/10 9.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Casa Pestagua
The hotel is located 2 hours from Santa Marta by car, 90 minutes from Barranquilla and 5 minutes from the historic centre with numerous restaurants. The beach is about 2. 5 km away in Bocagrande.
The building dates back to the 17th century and is a former aristocrat's palace that has been transformed into an elegant luxury boutique hotel. There are a total of 11 guest rooms as well as a large living room and dining room across the courtyard with a water fountain.
This historical hotel features a café and bar, whilst the Colonial Room is ideal for a wedding party or a conference. Guests are welcomed into a lobby with 24-hour reception and check-out service.
Facilities include air conditioning, a hotel safe, currency exchange, children's playground, wireless Internet access, room and laundry services, as well as bicycle hire. The spacious rooms are individually decorated in a colonial style and features impressive high ceilings, marble floors, beautiful 19th century antiques and modern comforts.
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The master suite has exclusive access to a small terrace with wonderful views over the city. All rooms are en suite with a shower, bath and hairdryer. Standard amenities include a direct dial telephone, satellite/cable TV, radio, Internet access, safe, minibar, air conditioning, central heating, and a balcony or terrace.
Guests also enjoy the comfort of a double or king-size bed. Guests can take a refreshing dip in the outdoor swimming pool. Further amenities include a solarium, sauna and horse riding. There are also sun loungers and parasols laid out. Both lunch and dinner are served à la carte.
Located in Cartagena (Cartagena Walled City), Casa Pestagua Relais Châteaux is within a 15-minute walk of Clock Tower and Cartagena de Indias Convention Center. This luxury hotel is 1.4 mi (2.3 km) from Bocagrande Beach and 3.3 mi (5.4 km) from Port of Cartagena.
Make yourself at home in one of the 16 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Conveniences include phones, as well as safes and irons/ironing boards. Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Popular amenities
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Banquet facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No elevators
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
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You need to know
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
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Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Santo Domingo Square
0.1 km / 0.1 mi
Botero's Mujer Reclinada
0.1 km / 0.1 mi
Palacio de la Inquisicion
0.2 km / 0.1 mi
Palace of the Inquisition Cartagena Historical Museum
0.2 km / 0.1 mi
Bolivar Square
0.2 km / 0.1 mi
Walls of Cartagena
0.2 km / 0.1 mi
Cartagena Cathedral
0.2 km / 0.1 mi
Cartagena's Gold Museum
0.2 km / 0.1 mi
Plaza de Bolívar
0.2 km / 0.1 mi
Bastion of Santiago
0.3 km / 0.2 mi
Caribbean Naval Museum
0.3 km / 0.2 mi
Cathedral of Saint Catherine of Alexandria
0.3 km / 0.2 mi
Parque de La Marina
0.3 km / 0.2 mi
Catedral
0.3 km / 0.2 mi
Museum of the Colombian Emerald
0.3 km / 0.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2011
- Number of floors (main building): 2
- Double rooms: 4
- Junior suites: 5
- Suites: 2
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Visa Electrón
- City centre
Show 36 more facilities & services
- Nearest Bus / Metro Stop
- Beach
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Airport Shuttle
- Room service
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Medical service
- Babysitting service
- Multilingual staff
- Air conditioning in public areas
- Hotel safe
- Lift access
- Garden
- Terrace
- Bicycle storage
- Concierge
- Sun terrace
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Poolside snack bar
- Banquet hall
- Conference room
- Meeting room
- Business centre
- Outdoor freshwater pool: 1
- Sun loungers
- Hot tub
- Massage
- Spa treatments
- Breakfast
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Pestagua
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE GRANDSUITE • GRANDSUI.GD-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Pestagua
SUITE GRAND
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Room code: SUI.GD-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 49 m²JSU.KG
Room overview
Non-smoking room- Room size
- 49 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Minibar
- Mini fridge
- Ironing set
Show all 19 amenities
- Centrally regulated air conditioning
- Housekeeping
- Cable TV
- Slippers
- Bathrobes
- Toiletries
- Pay movies
- Balcony
- Safe
- Central heating
- Individually adjustable air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Pestagua
JUNIOR SUITE KING SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 49 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Room amenities
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Minibar
- Mini fridge
- Ironing set
- Centrally regulated air conditioning
- Housekeeping
- Cable TV
- Slippers
- Bathrobes
- Toiletries
- Pay movies
- Balcony
- Safe
- Central heating
- Individually adjustable air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Pestagua
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Pestagua
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Pestagua
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Casa Pestagua
100
reviews shown
Vanessa
We stayed at Casa Pestagua for our wedding weekend and have nothing but good things to say. I got ready at the hotel and then we had our couple and family photos at the hotel. The staff were amazing and so accommodating. We will definitely be back and highly recommend this hotel for a romantic getaway.
Rebecca
Impeccable hotel. Incredible and helpful staff. Delicious breakfast.
Yamile
Best place to stay in Cartagena!!!
Casa Pestagua is a great hotel to spend a holiday in Cartagena. The staff is amazing, the concierge helps you to navigate all best restaurants and tours, and the location is very favorable. This was my 3rd time here and we will be back :)
Casa Pestagua is a great hotel to spend a holiday in Cartagena. The staff is amazing, the concierge helps you to navigate all best restaurants and tours, and the location is very favorable. This was my 3rd time here and we will be back :)
Ann
This is the perfect hotel if you are visiting Cartagena. The location is great and the staff makes you feel right at home.
Kathleen
The staff is excellent- the most welcoming and wonderful people. Truly a home away from home!
Megan
The room was perfect - spacious, authentic and well maintained. The staff were very helpful, even accommodating our toddlers meals. Would happily return!
JACLYN
Casa Pestagua is known for its elegant colonial architecture, beautifully maintained interiors, and intimate luxury atmosphere. The room was very spacious and clean. What truly makes a stay memorable, though, is the people, Eduardo, Leonard, Alvaro, Carlos, Juan, and the entire team delivered exceptional hospitality. Thoughtful, attentive staff can really elevate an already stunning property into an unforgettable experience.
Cartagena itself, with its colorful streets and historic charm, is the perfect backdrop for a hotel like this. Casa Pestagua is a must-stay destination!
Cartagena itself, with its colorful streets and historic charm, is the perfect backdrop for a hotel like this. Casa Pestagua is a must-stay destination!
Susan
Our room was lovely. The staff were spectacular-to a person, they were friendly, and incredibly helpful. The hotel restaurant is superb. The pool is a treat. Can’t recommend this lovely spot enough.
amir
Great service
MAYNARD HARVEY
Yes, the location is very central, the breakfast is exceptional and the rooms are well appointed, but the feature that stood out for us was the excellent customer service from all the staff. We were greeted with a smile and any requests were No Problem. Definitely will return.
Paul
Wonderfully accommodating staff - anticipate you every desire…. No need to ask- it is on its way! Fabulous breakfast, full of options for any taste buds. Carlos is the consummate gentleman and server… seek him out .
Leah
Hotel was amazing!!! True five star accomodations and service!
Paul
Amazing Property!
Absolutely beautiful property. Truly personalized service. I felt pampered during my stay. The food at the hotel is simply fantastic. Breakfast is a must (arepa e' huevo!), the Casuela de Mariscos ... to die for!
Rooms do not have a view to the street, but the Suite is fantastic, roomy, great decor.
Rooms do not have a view to the street, but the Suite is fantastic, roomy, great decor.
Veronika
Impeccable service from the front desk to the wait staff. Beautiful grounds in a perfect location. A must visit.
Mackenzie
Amazing hotel. Best in cartagena
Maria
Was a wornderful stay
Alessandra
Amazing hotel, the best staff
Alicia
Everything
Bernardo
Muy buena ubicación, instalaciones y servicio
Alicia
Best hotel in Cartagena
Carlos
The staff was excellent!
Demery
5 stars! For everything! I literally cried when I had to say goodbye to this hotel. It is STUNNING! I have never felt so welcome and connected to a staff at a hotel before. My husband and I spent 7 nights at Casa Pestagua, and it still wasn't enough time. The atmosphere is relaxing and calm. The gourmet breakfast is beyond extraordinary, and the menu has so many choices. There wasn't anything I asked for that the staff didn't go above and beyond to help accommodate my requests. Definitely go to the spa at the sister hotel for a treatment and take the private boat to Acasi for the day. The pool is a paradise escape during the heat of the Cartagena afternoons. I would like to personally thank Louis, Carlos, Amanda, and Yeily for taking care of us and making us feel at home. Thank you so much to everyone else on staff, too. I will be returning to Cartagena, if only to relax and enjoy this hotel, it's superb service, and see the familiar and friendly faces of the Casa Pestagua team.
Verified traveler
Pricey but worth it
Great location in Old Historic District. All staff extraordinarily service-oriented.
John
Excellent Hotel in the heart of Cartagena
Duncan
Absolute paradise
Tamara
The incredibly warm and friendly staff were the best part of our stay in this beautiful hotel, and the breakfasts and dinner in the hotel’s restaurant were amazing!! Would definitely stay at this property again during a future stay in Cartagena.
Verified traveler
Absolutely fantastic hotel. Every member of staff goes out of their way to make the hotel your home. From housekeeping to pool staff to reception to waiters to Operations to reservations- all seamlessly working together to offer the best experience. Big shout out to Leo for producing perfect bite at 1am!!
LEONARD
The main differentiating feature at this wonderful RC is the friendliness and attention to service by staff and management. Remembering small preferences and remembering names and likes for breakfast are a couple of examples. Of course and we’ll take care of it are ingrained into the staff. We’d go back in a heartbeat and strongly recommend to one and all.
Cristina
Beautiful property and amazing service
Beautiful hotel in the historic part of Cartagena. The rooms are beautiful and very clean. Best part of the hotel is the staff and the level of service, just incredible.
Enrique
What a beautiful place in the heart of Cartagena. This hotel is lovely. The staff is wonderful and really care about your experience The breakfast were absolutely incredible, this hotel exceeded my expectations and I highly recommend anyone to stay here! Thank you to the lovely staff for such a memorable stay.
JUAN
All staff were very frinedly, always willing to help.
Pierpaolo
Very nice
Daniel
From the moment we arrived to our 6:30 am departure (with lovely bagged breakfasts in hand) we were treated like royalty. This hotel is as close to perfect as a hotel can be. Be sure to try their restaurant for lunch or dinner. They’ve crafted a fusion of local fare with Lebanese and the resulting dishes are amazing.
Joy Antonelle
Cannot say enough wonderful things about Casa Pestagua in Cartagena’s Walled City. It was a beautiful hotel in the heart of the Walled City, just one or two blocks away from all the major historic sites. On their street were also the best restaurants and nice shops. But most of all, the absolute best part about Casa Pestagua is her staff. I’m just 3 days off being there, we were greeting everyone by their first names because they likewise always greeted us by name and with full genuine smiles. Thank you Katherine, Nuris, Brando, Leo, David, Carlo, Caroll, Hernan and Diocelin. You made our short trip to Cartagena truly memorable. Hope to see you again soon, even if we forgot to “pat Hertrudes on the back” 😜
Margot
AMAZING!!
Truly amazing stay! The staff, food, rooms, beds, pool, and drinks exceeded expectations. Must stay if you want a relaxing and quaint experience, it almost felt like you didn’t want to leave the villa. Highly recommend!
Carlos
Best Experience Ever
I have no words to express my experience in this hotel. This is the best example what an excellent customer service is. I have been many times in Cartagena and never been to a place like this. Food, Location, Service, Everything was impecable. I would like to highlight the amazing team who took care of me, Katherine the team leader, as well as Caroline the host. Amanda the bartender, Leo the concierge, David the captain, and German. And my waitresses Diocelin, Ivón, and Yenifer. They will guarantee as well as the rest of the team to make your vacations the most beautiful experience ever.
Rodney
The staff and team at Casa Pestagua practice and reflect the best in personal client service. My wife and I felt they made the difference in our vacation and we are grateful.
Beautiful property and warm comfortable rooms.
Beautiful property and warm comfortable rooms.
Ana
Everything
Sara
I loved the atmosphere, the property is full of charm and wonderfully located
Aleida
I love this place!
Aleida
Can’t wait to come back!!
Juan
Amazing property with incredibly friendly staff and top notch rooms
Amir
Beautiful property with excellent service and employees.
Brian
Romantic and charming with a wonderful staff.
Pinchas
5 star truly…
Amy
The ONLY place for me in Cartagena
I really can’t express how much I loved our stay at Casa Pestagua. On our second day, my very hard to please teenage daughter declared, “I give this hotel a 10 out of 10!” The rooms are simply elegant. The hotel is beautiful and charming. However, the true standout is the service. Someone contacted me prior to our arrival to check in on our possible needs and to see if they could be of help with transportation. When we arrived, Katherine and Brandon were OUTSTANDING. I really cannot emphasize that enough. They went above and beyond to make sure we were happy with our rooms and that level of service continued through our trip. From the moment you enter this very special place, you are greeted with a warm smile and a helping hand. The pool in the courtyard was the perfect place to spend the afternoon after being out in the sun all day. They offered complimentary wine and snacks from 5-6 which was an unexpected treat. I am so glad my other plan didn’t work out!
farhad
Everything was perfect.
Ahmad
Colonial beautiful property. Excellent staff.
Susan
Absolutely exceptional experience in every way possible. Everything was perfect. Exceptional service, beautiful hotel and lovely, relaxing pool. It's an oasis in the middle of the walled city. Highly recommend and will definitely be back. Thank you for the wonderful stay!
Daniel
Perfect Spot and Glorius Suite!
A quick 3-day stay was not enough to fully enjoy Cartagena and especially the Suite Conde de Pestagua! The suite alone is glorious, and the private rooftop lounge and pool made it truly special. Everyone was exceedingly friendly and professional. Overall, a wonderful experience and we can't wait to return!
Frank
Facilities were great
Staff outstanding
Staff outstanding
John
Exceptional hotel on all levels. Staff was wonderful. Very accommodating. The hotel is one the best in which we’ve stayed around the world. Truly lovely. The restaurant is also worth the visit alone! This is THE place to stay in el centro histórico!
Katarina
home away from
home…will be back! Thank you to an excellent and kind staff!
home…will be back! Thank you to an excellent and kind staff!
Lesley
The staff at Casa Pestagua went above and beyond to ensure that we had a wonderful stay.
The food, cleanliness and attention to detail were remarkable and reflected the values necessary for the Relais and Chateau designation.
Highly recommend this property.
The food, cleanliness and attention to detail were remarkable and reflected the values necessary for the Relais and Chateau designation.
Highly recommend this property.
Shamik
Brando and Vileria are amazing. Completely made us feel at home, arranged our excursions. The food (breakfast) is exquisite and the restaurant staff extremely attentive. One of the best stays in my lifetime so far (and we travel a lot!)
lowrett
Exceptional service all around! The private island is a must do.
Irina
This facility is absolutely amazing. The dining experience is stunning, not only in the taste, but the presentation. Many congratulations to the team and thank you for everything.
Benedetta
Great property! And great service
John
Incredible stay
Absolutely fantastic and special place. Beautifully restored four hundred year old villa with attentive and kind staff. Not to be missed during a trip to Cartagena.
Andrea
Casa Pestagua in Cartagena has become one of our favorite getaway spots. We enjoyed the people and service at this hotel so much, we went back 2 months later. Prior to arriving, I was in touch with concierge Leo. He booked, in advance, an incredible speed boat trip to Isle de Rosario Majagua where we did sporting activities. He also set up a reservation at “Top 10 bar” Alquimico, (dinner and rooftop). Once the staff at Alquimico knew we were from Casa Pestagua, they treated us like first class.
Hotel Manager Katherine remembered us and was there “checking in” every step of the way to make sure our stay was going well.
The food in the restaurant is top tier and maitre’d, Rene, professionally ensures that you get exactly what you want. They had not problem working around our gluten and dairy allergies. Hostess Juliana always greeted and sat us with a smile. David, Luis Felipe, Alvaro and Carol are the fun, personable wait staff who make meals very enjoyable.
Bartender, Carlos, is always there to whip up one of his specialty drinks. Night concierge, Brando, knowledgeably directs you and makes reservations as needed.
Doorman Luis and Carlos B made sure to carry all bags , open all doors and take all photos we wanted.
The staff surprisingly came out and sang happy birthday to my girlfriend with balloons and cake.
Love them all and can’t wait to go back .
John D
Hotel Manager Katherine remembered us and was there “checking in” every step of the way to make sure our stay was going well.
The food in the restaurant is top tier and maitre’d, Rene, professionally ensures that you get exactly what you want. They had not problem working around our gluten and dairy allergies. Hostess Juliana always greeted and sat us with a smile. David, Luis Felipe, Alvaro and Carol are the fun, personable wait staff who make meals very enjoyable.
Bartender, Carlos, is always there to whip up one of his specialty drinks. Night concierge, Brando, knowledgeably directs you and makes reservations as needed.
Doorman Luis and Carlos B made sure to carry all bags , open all doors and take all photos we wanted.
The staff surprisingly came out and sang happy birthday to my girlfriend with balloons and cake.
Love them all and can’t wait to go back .
John D
Andrew
This place was wonderful in every respect. The rooms were spacious and beautifully furnished. The staff was attentive, and everyone seem to know our name. The area outside by the pool was great for relaxing and reading.
Rebecca
Five stars
Absolutely incredible hotel! Five star treatment from \"hello\"! Checked us in with a delicious cocktail, gave us a tour of the grounds, walked us into our room and showed us around! People don't get any friendlier. Walking distance to everything in the Old Town. From the bartender to the people behind the front desk... people couldn't be any nicer. It was my birthday so they even treated me with a cake! Don't give it a second though, book a room.
john
The entire staff is terrific. Beautiful surroundings and quality materials. The restaurant is spectacular.
John DeMatteo
They made the magic of Cartagena even more magical. Casa Pestagua is an exotic, luxurious hotel with excellent service . Let’s start with the fact that we were greeted with complimentary watermelon cocktails by the pool before we checked in .
The concierge Leo took care of every need . He booked a private island excursion to Islas del Rosario, with snorkeling, and a private tour of the city with a top notch tour guide, Julio. This was all done through the hotel at a reasonable price with no fuss.
The night concierge Brando greeted us every night with a smile made sure we had fresh fruit and little cookies in our room.
The location is in the middle of the old walled city in the middle of many boutiques, specialty shops and restaurants .
The room itself was a two story suite with extra large bathroom right by the pool.
My wife and I are also gluten free and the restaurant accommodated us easily. Waiters Rene and Caroline as well as David and Alvaro gave us everything we wanted. Not to mention how nice they were socially . I saw some bad reviews about the restaurant. They are not true. Food was excellent.
Bar tender Carlos made us specialty drinks and even brought them to our room and doorman Luis always greeted us with a smile .
The pool is nicely set in the courtyard surrounded by palm trees .
We recommend this hotel highly !
The concierge Leo took care of every need . He booked a private island excursion to Islas del Rosario, with snorkeling, and a private tour of the city with a top notch tour guide, Julio. This was all done through the hotel at a reasonable price with no fuss.
The night concierge Brando greeted us every night with a smile made sure we had fresh fruit and little cookies in our room.
The location is in the middle of the old walled city in the middle of many boutiques, specialty shops and restaurants .
The room itself was a two story suite with extra large bathroom right by the pool.
My wife and I are also gluten free and the restaurant accommodated us easily. Waiters Rene and Caroline as well as David and Alvaro gave us everything we wanted. Not to mention how nice they were socially . I saw some bad reviews about the restaurant. They are not true. Food was excellent.
Bar tender Carlos made us specialty drinks and even brought them to our room and doorman Luis always greeted us with a smile .
The pool is nicely set in the courtyard surrounded by palm trees .
We recommend this hotel highly !
Julian
Took my wife for her 40th birthday!!! The hotel is quiet and beautiful...we had the grand suite and was upgraded from there to one of the best rooms I've ever stayed in during my travels...roof top jacuzzi and all! The staff is very accommodating and friendly....we had a problem with 1 guy on the night crew being a Jerk..... but otherwise everyone was warm and friendly... they knew our names etc.... went iut of their way to help us..... even gave me pocket money to run around with at night to avoid using big bills exchanging etc. The A/C works very well! The breakfast was good.... we didn't try dinner. YOU CAN NOT HAVE GUEST....we learned that.... but was also accomidated in that regard. Overall... beautiful place beautiful staff of i can get the same room... I'm coming back!
Jeffery
Terrible. I had prepaid for my guest. Night staff would not allow my guest in due to their view of the identification, despite it being verified by police . I checked out due to this. The hotel refused to refund my remaining nights booked for two people . Incredibly rude, unprofessional and corrupt. I have visited Cartagena several times and never received this horrible treatment. I do not recommend this location for any services .
Rachel
I travelled to Cartagena solo and stayed 3 nights. I was so delighted with the care and attention to my needs by the extraordinary staff that I barely left the property!! The staff was so delightful, thoughtful and attentive. Breakfast was an extraordinary experience and a perfect start to my day. My dinners were also lovely, and the chef was keen to accommodate my vegetarian requests. I booked a suite so that I would have an area to write during the day, I found the room spacious and very comfortable. And the BED! It was incredible to fall into each night. I highly recommend this hotel and had a beautiful experience.
Melissa
Very historic but yet has maintain a modern feel with its up to date facilities and cleanliness
Alvaro
Completely renovated. Nice service. Fair price.
alex
Leo and his team were simply amazing ! Highly recommend this property
Eric
Beautiful historical property in the heart of Cartagena. Well kept, friendly staff, clean and nice
Michael
They closed the property with no notice, and canceled a large event we had been planning for months after assuring us there would be no problems! It was a disaster.
They need to lose their Relais Chateaux affiliation,
They need to lose their Relais Chateaux affiliation,
Henry
This property and staff were amazing. The location was excellent and within walking distance to great restaurants and the port used to go on the beach tours. I can’t wait to go back!!!
Daniel
Outstanding hotel. Gorgeous, charming, well located. Service from Miguel who works during the day was incredibly impressive. Would stay here again.
Alexandra
The entire staff was amazing, and food was awesome! However, cleanliness and overall maintenance should be improved.
mechelle
What an amazing beautiful property right in the middle of the city. Delicious breakfast included. Rooms are spacious, clean and very unique. Staff are extremely friendly & helpful, felt very safe.
Satish
This property is about 50 feet from Plaza Santo Domingo. It is also a 5 minute walk to the famous Cafe Del Mar. The staff is really great and we enjoyed our stay here. Very close to lots of great restaurants, touristic attractions, shopping, street food, etc.
Andres
Staff is extremely helpful and nice. Breakfast is great. The rooftop jacuzzi is awesome.
Eduardo
They gave us a room in front of a bar so noisy that it was imposible to sleep there. They moved us to a different house that was nice but of inferior quality for the price we paid.
Mario G
The staff were the most professional and kindest people.
zachary
beautiful hotel that makes you feel like royalty
best hotel experience in cartagena and one of the best hotel experiences I've had in the world! rooms are gorgeous and spacious, service is amazing. miguel was the best!
Jonathan
As a converted boutique hotel in an historic structure it was very nice - by Colombian standards. My grand suite was spacious and attractive. Being well situated in the old city provided easy access to historic Cartagena. The food was very good, service was slow but again that is the culture.
The setting of the rooftop Jacuzzi provided a nice view, but the water was barely warm and far from what I think of as appropriate. I would call it a hydro pool (waterjets) but no warmth.
Be sure to enjoy their Coconut Lemonade, it was wonderful.
I would recommend the hotel, it meet all my needs and everyone at the hotel was friendly and helpful to an American who doesn't speak Spanish. You won't be disappointed. [My visit was December 3-5, 2021]
The setting of the rooftop Jacuzzi provided a nice view, but the water was barely warm and far from what I think of as appropriate. I would call it a hydro pool (waterjets) but no warmth.
Be sure to enjoy their Coconut Lemonade, it was wonderful.
I would recommend the hotel, it meet all my needs and everyone at the hotel was friendly and helpful to an American who doesn't speak Spanish. You won't be disappointed. [My visit was December 3-5, 2021]
Andrew
Amazing property. Best location.Outstanding Staff. Everything is within walking distance and near to some amazing restaurants. One of the best staffs I've come across in the hospitality industry. Everyone is so sincere and goes above and beyond. I'd like to give Jennifer from front desk a shout out. If you need something she'll get it done in minutes and more importantly she anticipates our need and fulfills it. On the day we were checking out, we thought we'll just grab a taxi outside. While seeing us walking out - she asked if we made any prior arrangements, we said no and immediately she grabbed her phone and started calling around to get us a taxi. She could have just waved and send us to our merry way - but she took it upon her to make sure she finds a taxi for us and it was much cleaner and cheaper than the one we arrived in. This is just one example of so many small things that the staffs did for us. All with smiles and sincerity. One of the best experience!!! I wish I asked the names of every staff - but the gentleman that was with Jennifer on the day we checked out was outstanding throughout our stay as well.
Callen
Great hotel in incredible old building…staff are fantastic.
Christian
Great place
Amazing colonial property. A little upgrade in the rooms to ensure comfort could help.
lou
Couldn’t be more happier that staying at this excellent hotel with exception staff. Always at your beckon call to do whatever was needed to make the stay just right.
Verified traveler
My room on the ground level near the pool felt like a dingy basement. Dingy being the key word.
Verified traveler
Second time in this hotel. No complaons at all. Very good service, friendly personnel!!! No complains!!!
Verified traveler
Amazing building, preserved to almost original condition...Xenia, the hostess absolutely doing a great job...polite...and good English....front desk excellent job and good English as well...
Luis R
Beatifull property in heart of Cartagena
The hotel location is wonderful, the staff-Carlos and Orlando specially- is extremely helpful and kind, the property is Beatiful...only comment is that the furniture inside some rooms need upkeeping/refurbishing...rooms are large and comfortable.
Would stay again.
Would stay again.
Jose
Great service and Hotel. Highly recommended
Verified traveler
The colonial vibe and historic decor throughout the property was unique and amazing
Verified traveler
In extensive global travels, I found the staff of this Casa Pestagua among the most gracious and accommodating I've met. I give Casa Pestagua my every recommendation. And on top of all of this, its location could not be more well-suited to Old City adventures, high-end shopping, and fine dining.
Adam
Hotel was
samira
The decor is breathtaking. The food amazing, the staff couldn’t be any more friendly and helpful. I’m extremely picky and this place surpassed my expectations. Gracias casa pestagua. See you soon again
DVH
A historic Spanish colonial mansion converted to a small boutique hotel. A beautiful property in a great location.
mario
The best hotel in Cartagena
Amazing service. Beautiful room. Great rooftop pool with spectacular ocean view. The building is an ancient palace very well restored. Would go back anytime!
Joe
Lovely property - in the best part of the old town. Amazing breakfast, wonderful, friendly, helpful staff. The property is absolutely beautiful!
Verified traveler
Property is a tropical paradise in a beautiful 17th century colonial home. Meals are excellent lots of good fish and tropical fruits. Staff are friendly and speak English.
LK
Beautiful large rooms in classic colonial style. Delicious breakfast. Spa treatments at a very reasonable price. Highly recommend!
Location & surroundings
Casa Pestagua
Santo Domingo, 33-63, Cartagena, Colombia
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Casa Pestagua
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