Name: GHL Collection Armería Real Hotel
Address: Calle Larga con Pedregal esquina No. 25-28, Cartagena, 130001, CO

10/10

Exceptional

31 Jul 2026

DIANA

Excelente hotel, muy bien ubicado, céntrico, limpio, y el personal muy atento, mis agradecimientos a Luis y a Luis del Lobby, fueron muy atentos con nosotras, recomendado al 100%

6/10

Pleasant

19 Jul 2026

GLORIA

Es un hotel tres estrellas, colonial, en un edificio viejo remodelado

Family

10/10

Exceptional

08 Jul 2026

Maria

It was very beautiful and well kept.
The staff very nice and helpful all the time.

Family

10/10

Exceptional

04 Jul 2026

Francisco Alberto

My second stay after 5 years it was excellent

Family

10/10

Exceptional

25 May 2026

Hernan

Super good 👌

Family

8/10

Excellent

23 May 2026

Ibrahim

We booked a two bedroom suit. The AC for that unit was way too small. Also, there was a dining room in the suite, but no couch or living room area.

Business

10/10

Exceptional

22 May 2026

Hernan

Good everything

6/10

Pleasant

16 May 2026

Saima

Our room had a very bad smell- when I asked to move to another room, they had non available. I was told that they will put some air fresheners in the room but that was not done. There was also a cockroach in the bathroom on the 2nd day! Breakfast was ok, same thing every day. The staff does not know English at all, only the people at the reception. Very slow service. The pool and location were the only 2 good things.

Partner

10/10

Exceptional

06 May 2026

Douglas

Good hotel, don’t miss the breakfast! Get early to the pool if you want a lounger. Food and drinks were great! We’ll visit again.

Partner

8/10

Excellent

06 May 2026

Aika

The room was clean, staff was super nice, breakfast was fresh and everyday they had some different fruits and baking, the rooftop bar had actually really view and amazing piña colada. Only one negative thing was the internet was not stable at all.
Every night, some party buses pass by until midnight with loud music. If you need good night sleep, you might need ear plugs.

Friends

10/10

Exceptional

01 May 2026

Chris

Hood continental breakfast . Clean rooms Good position for Gesemini and not too far walk to the old walled section

Partner

10/10

Exceptional

28 Apr 2026

Bharath

Good staff and good location

Self

6/10

Pleasant

27 Apr 2026

David

The Wifi did not work in the room. I requested an upgrade as a Platinum member at a VIP Access hotel and they did not respond. I made several requests through the whatsapp numbers and they did not respond. The phone in my room did not work, I notified them and they did not respond. They called taxis for me that did not use meters in their taxis and the prices they charged to go to the clock tower were too high compared to services I took coming back traveling the same distance or more. One taxi driver the hotel called for me did not have change so I spent 10,000 more than the already overpriced fare. Although the staff was friendly, they were unattentive and seemed unaware of the various unprofessional things they were doing.

Self

10/10

Exceptional

23 Apr 2026

Alanna

Great for a family

Family_with_children

4/10

Poor

14 Apr 2026

William

The room had maintenance issues pour illumination room 306 no air condition we accepted change to 302 acceptable but can’t sleep well

Family

2/10

Poor

14 Apr 2026

PATRICIA

Better clean room

Partner

10/10

Exceptional

12 Apr 2026

Ellie Marie

We loved our stay here in Cartagena. Breakfast was great and we loved the happy hour on the rooftop bar. The location was close to everything and it was easy to travel around

Family_with_children

10/10

Exceptional

05 Apr 2026

John

Very clean room, staff was great. Great location to walk everywhere.

Partner

6/10

Pleasant

03 Apr 2026

Kathryn

This hotel is in a far corner of the Getsemani neighborhood, super walkable to the walled city. It has good bones and the potential to be such a gem, but felt like the whole place needed a good scrubbing from floor to ceiling. We did love the pool- small but clean with a nice bar area. Staff were helpful! Breakfast wasn’t the best we had in Colombia- average. Overall, a pleasant stay. Also a note- we are a family of 4 with school aged children. This neighborhood had many bars and there was music pretty late into the evening. Not the hotel’s fault, but something to consider in choosing an area to call home base.

Family_with_children

10/10

Exceptional

29 Mar 2026

Ricardo

Outstanding hotel with amazing staff. We had a corner room with a second bed and bathroom in a mezannie. Very comfortable beds in an outstanding location. Great breakfast. Closed to the bars and restaurants in Getsemani, but far enough to keep the noise away. That said, the hotel seats next to a busy road, and the drivers in Cartagena love to honk their horns, so earplugs are a must for sleeping (I always wear ear plugs when sleeping in hotels anyways). We slept great despite of the traffic. You can walk everywhere in Cartagena from this hotel. The hotel architecture and rooms are perfect, but the pool can use some love. Not a deal braker. I would definitely stay here again because of its location.

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Federico

Staff was fantastic! Luis Vivas was incredible

8/10

Excellent

14 Mar 2026

Gregory

Close to everything and friendly staff

Family_with_children

8/10

Excellent

22 Feb 2026

Ronald

Large, comfortable 2-room suites with strong air conditionaing and a great view from the roof-top bar. I was concerned we might have a lot of traffic noise from the bridge but it was not a problem. The only reason I deducted one star was the location. It is the farthest from old town while still being in Getsemani. So, plan to walk bit to get to old town and it can get hot during those walks.

10/10

Exceptional

31 Dec 2025

Nicholas

The breakfast was better than I've had at any hotel. The room was well air conditioned. The staff was phenomenal, friendly, and helpful. Everything was clean. Would absolutely stay here again.

Leisure Family

10/10

Exceptional

31 Dec 2025

Michelle

Great Place! amazing service from all the staff and their food and drinks are amazing.

Partner

10/10

Exceptional

31 Dec 2025

Majid A

We stayed at the Armería Hotel over Christmas and had a wonderful experience. Luis and Reinaldo were incredible—so helpful, welcoming, and attentive throughout our stay. The hotel itself is very nice and perfect for families.

The massages were fantastic, and the breakfast staff were amazing every morning—always kind, helpful, and cheerful.

The bathrooms are a bit dated and could use an upgrade, but they were still comfortable. Because of the warm weather, we did have a small lizard in one room and a large beetle, but the staff handled everything quickly and helpfully.

Overall, the service truly made the difference, and we really enjoyed our stay. We will definitely be back!

Leisure Family

8/10

Excellent

18 Dec 2025

HERNANDO

Breakfast was very limited, basically the only healthy option was fruit. Definitely quite below expectations considering the hotel renown and price level.

Friends_and_family Family

10/10

Exceptional

21 Nov 2025

Yamilka

Excelente

Partner

10/10

Exceptional

19 Nov 2025

ROBERTO

Great service by the staff of this hotel, helped us set up our activities the 3 days we were in Cartagena.

Partner

8/10

Excellent

27 Oct 2025

jean

beautiful hotel

Friends_and_family Family

8/10

Excellent

22 Oct 2025

Nicolas

The staff in general is very nice, food in restaurant is delicious, buffet is just ok.BE AWARE !The hotel has a policy that notbody can visit you after 10pm and even before 10pm the visitor cannot enter your room, just common areas. If you are planning to drink something in your room with friends you have to pay extra money.

Leisure Partner

8/10

Excellent

03 Oct 2025

Raquel

Super friendly and helpful staff, Jaime the concierge went out of his way, personally took us walking twice to show us/help us find what we needed, A+! All other staff were friendly and nice as well. Bkfast was not huge but enough options to feel satisfied and good taste. Room are spacious and clean. Family friendly and quiet for the area. Will return.

Leisure Family_with_children

8/10

Excellent

26 Sep 2025

Kevin

Majestic, charming boutique hotel that is in a great location in Getsemani. The people are very friendly and it has a pool looking over San Felipe and the marina. My room needs some repairs - e.g the shower but overall I really like this place

10/10

Exceptional

26 Sep 2025

Carlos

This place has such a fantastic location—it's usually peaceful and not too crowded. The facilities are wonderful, and the staff truly go above and beyond. Plus, the city itself is absolutely beautiful!

Leisure Friends

4/10

Poor

15 Sep 2025

George

The AC was leaking and my partners dress brcame wet because of it - the toilet did not have any pressure to down thr solids - there was not a toilet bowl cleaner to clean after -

Leisure Friends

10/10

Exceptional

19 Jul 2025

AYLEN

El hotel tiene una ubicacion excelente, el area es segura, el servicio y limpieza muy bueno. El desayuno super bien. Lo unico que sugiero es que le den un poco mas de mantenimiento a el hotel

Leisure Family

10/10

Exceptional

08 Jul 2025

Saida

The property's location is very convenience. Hotel is beautiful, room is clean, bed is comfortable. Breakfast buffet is delicious. The staff is amazing. Eduardo and Marlon are very professional, and kind they were helping us and made us feel very welcomed. Also, the bar on the 3rt floor has an spectacular view. Definitely, we will come back to the this hotel again in the near future.

Leisure

8/10

Excellent

09 May 2025

Juan

Far from the old city

Business_and_leisure Partner

8/10

Excellent

03 Apr 2025

Eva

The hotel was in a great location. Very close to all the main walled city monents. The room was pretty descent as we had the duplex. The bad...i tried booking the hotel shuttle from the airport..i called and emailed several.times....no anwser..i sent a message in instagram...i got a generic reply...with no anwsers back once again....proba ly. Etywr anyway we took a cap 5 people with luggage for 10 us....also by the upstairs pool there is a bar....prices are very high....ice cream for kids was 40 pesos....and the convenience store bu the hotel.sells.them.for 4!!!! Drinks were around 40 each....nars by the hotel had 2 for 20!!!! Obviously the hotel.doeant want to make.more money...people were sneaking their own alcohol...ot going out.

Leisure Family_with_children

10/10

Exceptional

31 Mar 2025

marie lyn

Very central and walking distance to great restaurants shops and el centro.

10/10

Exceptional

01 Mar 2025

Claudio

Great staff, very helpful. Located in the Getsemani neighborhood yet very easy to get to the heart of Cartagena on foot, just a short walk away.

Leisure Partner

10/10

Exceptional

20 Feb 2025

Martyna

Very clean hotel, helpfull people

Friends_and_family Family

10/10

Exceptional

20 Feb 2025

Elisha

The beds were incredibly comfortable, and the unobstructed view from the rooftop was fantastic. We really appreciated the option to take a to-go box from the breakfast buffet for our early airport departure—such a thoughtful touch. Overall, it was an excellent stay! Our only complaint was that the burger we had for lunch was just average. We'd definitely stay here again but would likely choose a different place to eat.

Leisure Friends

10/10

Exceptional

20 Feb 2025

Katrina

Great stay very welcoming and friendly . I will definitely stay again !

Leisure Friends

10/10

Exceptional

18 Feb 2025

KEVIN

Charming, Beautiful Boutique Hotel

Beautiful Boutique Hotel with a lot of charm, ambiance, excellent service, quality food and fabulous location over the water, bridge and Historic Castillo de San Felipe in Getsemani. Nice, relaxing pool on the 3rd floor. Minutes walk to several restaurants, salsa clubs, the famous Walled City and ferry terminal for boat day trips!

Self

10/10

Exceptional

15 Jan 2025

Wayne

Highly recommended

Huge room and super helpful staff. The rooftop bar and pool offered a welcome relief from the heat of Cartagena. Highly recommend.

Partner

4/10

Poor

15 Jan 2025

Amber

The building is very old. The rooms are in need of renovation

Leisure Family

8/10

Excellent

24 Dec 2024

Juan

Nice colonial hotel with a great location

Leisure Family

10/10

Exceptional

08 Dec 2024

JIMMY

Excelente

Leisure Family

8/10

Excellent

13 Aug 2024

Verified traveler

Nice hotel

Let some start off by saying the hotel is beautiful and most of the staff is extremely friendly. My room was a nice size and had everything I needed. The rain shower was awesome. It had amazing pressure and was the best feature in my room hands down. The continental breakfast was delicious, they provided a great assortment of fresh fruits along with cooked foods like scrambled eggs, fried plantains and sausage, just to name a few. The only reason for the 4 star rating is due to their guest policy. If you have a guest that does not reside at the hotel, they are not allowed to enter your room. You must visit in the outdoor atrium. The staff stated the reason for this policy is due to the high level of prostitution and sex trafficking in the country so they are doing their part to help fight against that. I do understand the rule, however, I think it’s silly to implement it at 12 noon when my best friend and her niece came over due to a power outage in the area that affected the home they were staying in. This is the only thing I would encourage them to review and make a change.

Friends_and_family Family

10/10

Exceptional

09 Jul 2024

Malika

It was great experience the staff was very helpful in getting you a taxi lots of great recommendation for a restaurant if you really want to see Columbia staying at a hotel like this is really recommended so much to see so much to do

Leisure Family

2/10

Poor

07 Jul 2024

Nancy Adell

The property was a long hot walk from the clock tower but only a few blocks from the Getsemani murals, lively streets and restaurants. We had a duplex that was worn and smelled a little of old water. For some reason we had no phone in our 1st room. Water dripped from the light fixture into the bed the first night. The light fixtured flickered and looked like a small flame. We were moved to and upgraded duplex eventhough the staff was suggesting it just for the night. The sheets in the new room had to be changed right away. About three days later during a rain storm, water began to leak into the new room onto the bed, floor, near light fixture and in corner. We were moved to a smaller duplex. Downgraded. There was writing on the bathroom wall, the bed covers were dirty and the plumbing was leaking. Expedia gave us a couple hundred back to change hotel for our last 2 days. We had to add our own money to get a decent hotel. Not the best experience. And on our way out the staff tried to claim we ate from the mini bar but dropped it with our protest. One other thing tried to pay for 3 lemonado de cocos on day 2. Their card reader in the rooftop bar wasn't working so by the time we left the price changed. So pay right away if you can. The staff had no attitudes and tried THEIR best well except the last lady at the front desk who gave no eye contact and seemed mad when we left early. But the whole time NO APOLOGY. Not one.

Leisure Family

10/10

Exceptional

07 Jun 2024

Amparo

I love the spa service!

Leisure Family

6/10

Pleasant

28 Apr 2024

FRANCIS TERESA

The air conditioning of our room wasn’t working well.

Business_and_leisure Partner

10/10

Exceptional

09 Apr 2024

Emma

This hotel was better than I’d even hoped! Our duplex room had 2 washrooms, which was an extremely pleasant surprise. The property is clean, the food is delicious, the breakfast well-stocked with plenty of variety, and the staff are amazing. They are incredibly friendly and go out of their way to help. There are some odd things about the property (elevator is a little finnicky, keycard didn’t always work the first time, some lights wouldn’t turn on), but nothing that impacted the quality of our stay at all. It can get a little loud with party buses driving by at night, so consider bringing earplugs. I’d highly recommend this property, and would stay again if I went back to Cartagena!

Leisure Family

10/10

Exceptional

07 Apr 2024

angela b

My stay was for a week and I appreciated the staff who recognized me and made me feel appreciated. The breakfast included was lovely and the pool bar staff very friendly and agreeable. The location is great for getting around Cartagena for shopping or going to see attractions.

Leisure Family

10/10

Exceptional

07 Apr 2024

Garnet

Great place really close to good neighborhoods for shopping

10/10

Exceptional

22 Mar 2024

Destini

It was gorgeous and scenic!

Leisure Friends

10/10

Exceptional

12 Mar 2024

Barbara

Excellent service

Leisure Family

10/10

Exceptional

24 Jan 2024

Paola

Excellent staff

8/10

Excellent

22 Jan 2024

Jennifer

A really lovely hotel

The people are lovely, very willing to help.
The hotel is lovely with good amenities
Unlike the other hotel we stayed the staff was quite prompt in catering for us tea drinkers
The room I stayed could be a bit lighter and airy
The shower also could be updated and similar to the other hotel, a kettle in the room will be awesome

Friends_and_family Friends

8/10

Excellent

30 Dec 2023

Marta

Cartagena as a vibrant city can be very noisy, but this hotel is located in a quiet area -still walkable distance to the main attractions- that is much appreciated. Please keep in mind that the building is very old and amazingly well kept; however, our room had a roof water leak. Other than that, the staying was perfect.

Leisure Family

10/10

Exceptional

25 Dec 2023

Claudia

Great accommodation option for Cartagena

We love Armería Real. Great comfy rooms, excellent service, and overall great value for money. Also a great location to explore Getsemani and the Old City.

Partner

10/10

Exceptional

10 Dec 2023

David

Excellent scale, beautiful roof bar and pool, ample breakfast included

Leisure Partner

10/10

Exceptional

04 Dec 2023

Luis

Very Clean and confortable. Excellent customer Service and amazing environment. In general Amazing Hotel. I will come back for sure. Location is great.

Leisure Self

10/10

Exceptional

11 Nov 2023

Eva

I enjoyed the hotel in general. Staff were very helpful and friendly. Breakfast was varied and tasteful, excellent coffee. Walking distance from restaurants and old romantic neighborhood.
The hotel is very pretty and well kept.

Leisure Partner

10/10

Exceptional

23 Oct 2023

altagracia

Excellent please

10/10

Exceptional

19 Oct 2023

Alfredo

The staff. Everyone was super nice .

Leisure Partner

8/10

Excellent

18 Sep 2023

Adriana

Breakfast was not very good. The rooftop and bar is poor. The elevator was damage during the stay

Leisure Partner

10/10

Exceptional

11 Sep 2023

Claudia

We love this hotel. The service was great. The staff very welcoming. The place is very clean and looks very nice.

Leisure Family

10/10

Exceptional

16 Jun 2023

Christopher

The staff there is the absolute BEST! Rafael, Luis Felipe, Alvaro, Zulay, et. all are incredible!

Leisure Family

10/10

Exceptional

04 Jun 2023

ANGIE

Excellent hotel. Their facilities and staff were amazing.

Leisure Partner

10/10

Exceptional

31 May 2023

Danais

Great

10/10

Exceptional

19 May 2023

Renata

Beautiful property! The friendliness and most attentive staff! Fantastic location and even better room! BOOK HERE!

Leisure Family

10/10

Exceptional

02 May 2023

Eileen

Excellent staff . Very helpful . Rooms are beautiful . We had water in the room the second day because of the rain and they gave us another room , even more beautiful . Breakfast is a very good buffet .

Leisure Family_with_children

10/10

Exceptional

18 Apr 2023

Jorge

Hotel was better than expected. Nice roof top bar with nice view. Good side of town.

Leisure Family

10/10

Exceptional

07 Apr 2023

Yesenia

We enjoyed our stay. Great location; nice view from rooftop, and restaurants are walking distance. The breakfast at hotel was good, and the staff was friendly.

Leisure Family

6/10

Pleasant

05 Apr 2023

A

On our first night of 4 - the door lock broke and left us locked in our room for almost 2 hours. We kept calling the reception who evebtually realised the issue and staff had to climb into our room via balcony and take the lock apart and put a new one in. Our children found this quite scary and upsetting. I complained several times to re eption about the situation and had to plead woth them to provide food and drink for our children. There was no apology from hotel mangement or anythjng to make up for the issue. They eventually provided a meal for the children but jothing more. Pretty awful hotel management.
The rest of the staff were very pleasant however and friendly. Aside from this rest of the hotel services were good but the experiende left a sour taste. Breakfast was good.

Friends_and_family Family

10/10

Exceptional

24 Jan 2023

Tania

Perfectly located near bar hopping area. Walking distance to tourists area.

Leisure Family

10/10

Exceptional

14 Jan 2023

Hilda

It’s a great location beautiful boutique hotel and staff was so helpful and nice. Loved it!!

Leisure Family

2/10

Poor

08 Jan 2023

Alexandre

Disappointing experience, this isn’t a 5 or 4 star property more like a 3 or 2 star
hotel gave us their worst room, in the building. I know we have booked their classic room but what they gave us wasn’t a classic room at all! All the classic rooms photos on Expedia has window but our room was a courtyard without window - basically i felt bamboozled by what i booked on expedia. - note to future guest, if hotel gives you the 217-1 room ask straightaway to other room!
Entering inside room - you can’t control de AC temperature only on and off with the temperature setup for 16 degrees (freezing), all the wall were with black marks from suitcase and other stuff. All sockets were or broken or hanging from wall!
No shower gel in bathroom, the hairdryer was proper for an cheap hostel
A lot of noise from above, they have a deck on 3rd floor where is the bar that is just above our room so all noise comes to us, also i believe some of the swimming pool pipes past in the room ceiling so you can hear that noise all night.
The minibar was older than my grandmother so i had to turn if off, i was feeling i was inside an aquarium
The phone didn’t work!
Next morning i went downstairs stairs to reception and mentioning the broken phone what reception told me “the phone is on mantenance it doesn’t work…” so if there was a fire…
Reception only wanted to know if you wanted a tour if not they didn’t say hello to you!
Marlom the bellboy was the only friendly staff

Leisure Partner

2/10

Poor

22 Dec 2022

Rhonda

This was the sketchiest check in with staff that was smirking and whispering when we got there. The room made a motel 6 look like a 5 star. It was FILTHY and I felt so unsafe we left after 5 minutes of arriving.

Leisure Family

8/10

Excellent

13 Nov 2022

Diane

Great value for cost. Good location …basic amenities…no hair dryer in room but staff lovely.

Leisure Friends

10/10

Exceptional

13 Nov 2022

Verified traveler

Very professional, and kind of staff

Leisure Partner

10/10

Exceptional

28 Oct 2022

markeea

The location was great, and the food/drinks excellent and reasonably price.

Leisure Partner

8/10

Excellent

18 Oct 2022

patricia

The staff is amazing, even do the bedroom needs maintenance, also the pool area.

Leisure Family

10/10

Exceptional

11 Oct 2022

Kyle

Beautiful hotel! We will certainly be back.

Leisure Family

10/10

Exceptional

03 Oct 2022

Irene

Wonderful place to finish a magical stay in Cartagena.

Leisure Partner

2/10

Poor

03 Oct 2022

Patrick

We looked at 3 rooms all had mold and black mold. We had to stay as everything in the area was booked. Staff had little concern for customer service or satisfaction

Leisure Friends

2/10

Poor

10 Sep 2022

jinlin

The telephone number is wrong, I cannot call them.

10/10

Exceptional

08 Sep 2022

Alejandro

.

Leisure Family

10/10

Exceptional

01 Sep 2022

Allan

Nice rooms a friendly staff

Business Self

8/10

Excellent

10 Aug 2022

Francisca

My husband and i had a nice time. Great location, safe and the staff were friendly.

Partner

10/10

Exceptional

24 Jul 2022

Edgardo

Servicio a otro nivel. Los empleados siempre dispuestos a resolver cualquier situacion. Rafael super atento con todos. En fin volveremos!!

Leisure Family_with_children

10/10

Exceptional

05 Jun 2022

Diana

This is our second time staying and we are not regretting it.
Hotel is clean, good is very good, great location.
The best abs also the reason we came back is service ! Staff is professional, and friendly. They make you feel like you are home.
Thank you Rafael, Luis F, Salvador, Uveimar y Zuley.
We definitely going back we highly recommended!

Leisure Partner

10/10

Exceptional

30 May 2022

German

Nice stay , great location

Leisure Partner

8/10

Excellent

30 May 2022

Shamica

I loved the little balcony with the flowers, breakfast was grated fresh fruit drinks at the bar. They really need to up date their linen you can tell its old and had lots of stains towels, sheets out with the old in with some new other than that i had a wonderful stay very friendly staff

Leisure Self

6/10

Pleasant

21 May 2022

Beatriz

They upgraded our room without asking. For our surprise the room has 2 floors. A full bathroom was on the second floor and 1/2 bathroom was on the first floor. We have to climb a stiff stair to get to the full bath. We are 63 and 65 years old with heart conditions and this stairs made our stay not very comfortable, specially because we didn't ask for an upgrade.

Leisure Partner

10/10

Exceptional

30 Apr 2022

Karina

All the staff got us a profesional and nice service.

Leisure Partner

4/10

Poor

27 Apr 2022

Verified traveler

Room was not available at check in

This hotel is fine, however we were made to wait nearly 2 hours past check in for the room to be ready. The staff told us we could go to the bar for “welcome drinks” while we waited for the room, which we were then charged for upon checkout. Other than that, fairly irksome turn of events, the hotel was fine, 1 star experience, 3 stars facilities (it was clean, comfortable, etc, but missing niceties that elevate to the higher level). Definitely NOT a 4 star hotel.

Partner