Name: The Zanadu Istanbul
Address: Sehit Mehmet Pasa Sokak, 26 1, Istanbul, 34122, TR

4/10

Poor

06 Jun 2026

Janine

The bed was comfortable, other than that not great. The bathroom was smelly, the receptionist did not even manage to smile when we arrived. No water, no coffee horrible entrance. Helped with a taxi but that's it. Sure you can find better for the price. Nothing like the photos

Partner

2/10

Poor

10 May 2026

shameem

The property was a nightmare and so was the staff. The room smell of gutter and the bed sheets were stain and dirty. The blanket had a hole in and it look like it was a 20year old which were used and worn.
The bathroom entrance and broken tiles and I slipped twice by catching on that. The shower door had a massive hole so every time u shower the water will flow from there and flood the toilet room. The worst experience ever. We end up booking for another hotel as could not last at that place for 5 days.
When asked the staff they just got annoyed that we comparing. The toilet got blocked twice and the smell was horrendous.
Honestly I could not even begin to belovibe that these kind of hotels are allowed to trade and worse they are marketing on Expedia. Very very disappointed.
End up paying for the same holiday twice as had to book another hotel so out of pocket now.
I wish that Expedia will take more notice of hotels like this and don’t disappoint thier customers. I alway book my holiday on this play form but no problem. This is the first time I had this much problem in one hotel. So hope that they will do something about it. The picture were so misleading as none of the rooms looked anything like in photos. I am adding photos so hope people will see before booking there.

Friends

8/10

Excellent

15 Jan 2026

Gloria

We first got a room in terrible conditions, curtains dirty, air leaked, wall VERY dirty, bathroom smelling awful. Staff helped us do room change. Second room was smaller, but very clean, and no bad smells. Staff is VERY friendly, kind and helpful. Tea and hot water y always available for free!

Leisure Partner

4/10

Poor

16 Dec 2025

sajjad

property offered shuttle one way, for 55 euros when a local travel agent provided one for 15 euros. Property staff is good but property location is in the hills fairly difficult to get to on foot.

Leisure

4/10

Poor

30 Oct 2025

jane

Room not like picture. Balcony door inoperable. Exhausting five flight climb to room. Trash, toile paper not replaced regularly
Generally very shabby appearance

Leisure Partner

8/10

Excellent

26 Apr 2025

Thomas

Hotel was reasonably priced and had nice rooftop view of area.

Leisure Self

6/10

Pleasant

15 Apr 2025

Shubir Kumar

It was good.

2/10

Poor

13 Mar 2025

Thair

Description of the property wax false.
It is a separate bungalow next to the main building accessible from the street.
Unsafe area, anyone could have entered from the street. My family were very upset and we had to leave immediately.
The property would not return the payment even though we didn't stay at the property.
Expedia service was terrible as they would return my payment.
My advice never go to this property.
Also I will not use Expedia again. 😤

6/10

Pleasant

12 Sep 2024

Faiza

Very close from blue mosque. The rooms are small in picture looks big and mattress was also uncomfortable. Otherwise ok.

Leisure Partner

10/10

Exceptional

12 Sep 2024

Ziaul

Great Location and value for money. The Wi-Fi signal was poor and disconnected often.

Leisure Family

10/10

Exceptional

14 Jul 2024

Kate

Tucked away down a cobbled street, this hotel is perfectly located for the old city centre of Istanbul, making everywhere walkable.
We were greeted by an incredibly helpful member of staff (sorry, we never got his name, but he had a lovely smile!) who advised us on local eateries and sorted us with a Turkish sim card.
Only complaint is the air conditioning wasn't great so the rooms were especially hot at night.

Leisure Family

6/10

Pleasant

03 Mar 2024

Normasitah

I like it. Staff are great!😊

Leisure Self

10/10

Exceptional

01 Mar 2024

Artem

Nice place for a simple stay

Zanadu hotel is located in a nice area, with a metro station not so far away and fancy streets all around. Great solution for solo travelers with not-so-great budget or not-so-big expectations who just need a place to rest, get a wi-fi and leave their luggage at. I stayed in a’no window’ room, the cheapest one, which some travelers might find pretty narrow, but I for me it was just fine. Friendly staff, fast check-in, cute little garden by the entrance… Dunno what else to say. Luxury-lovers might find this place too simple, but that’s exactly what I needed at the moment.

Self

2/10

Poor

15 Feb 2024

FATIH

The rooms are filthy, I definitely do not recommend it

Business_and_leisure Self

10/10

Exceptional

07 Feb 2024

FATIMA-ZAHRA

Very good and nice people

Business_and_leisure Self

4/10

Poor

13 Jan 2024

D

False advertisement on rooms. Pictures did not accurately depict actual rooms. Booked a delux room with a seaview, got a small room with a view of rooftops.
Shower leaked constantly so water was all over the floor, mildew in shower, stains on the walls. Told the front desk about the leak. He didn't want to be bothered with anything. Booked it for a week, stayed for 3 nights. Manager would not allow refund. This was a very disappointing experience!

Business_and_leisure Partner

4/10

Poor

30 Dec 2023

Normasitah

Just ok ok

Self

10/10

Exceptional

03 Aug 2023

Lori

Great local place to stay- close to everything in Sultanahmet area

Leisure

4/10

Poor

31 Mar 2023

Raluca

Pros: clean at check in, quiet, close to our points of interest. Cons: toilet dripping, poor housekeeping, limited space, no self catering options, a few power cuts during our stay, only 1 towel per person provided.

Leisure Partner

4/10

Poor

24 Jul 2022

Leo

Badly hotel to stay in !

Leisure Family

10/10

Exceptional

05 Jan 2022

Getamesay

Nice and quiet.

Nice and quiet.

Partner

10/10

Exceptional

01 Dec 2021

Ahmad

Cozy hotel

Cozy hotel..
Small room but for the city like Istanbul you need a place to sleep it was very good.. I like the staff specially the night ones.

Friends_and_family Family

4/10

Poor

29 Nov 2021

Haluk

The employee was friendly and helpful but the hotel was very poor in quality, very basic hotel, hard to find, if you have no budget it is ok, but if you have a budget not recommendable.

Business Self

2/10

Poor

18 Jul 2020

Tourist

Don’t book!! Not clean!!! VERY DIRTY!! Looks like scary movie place!! Omg it was terrible!! Expedia how do you send people to such place!! The photos of the hotel look totally different from the reality!! Is this kind of theft!! If people book a room and then they can’t take back their money because of the situation of the place!! CAT DIRTS!!, Insects and flies, smells awful!! Seriously The
place!!
! Thieves !!
Look like Animal corral

Leisure Family

8/10

Excellent

16 Jan 2020

Verified traveler

Nice area like a house
But they don't have restaurant for breakfast and no lobby just small office

Business_and_leisure Self

2/10

Poor

16 Sep 2019

Verified traveler

One of the worst stays ever

Day 1: We arrive at 1 am, we are given the room with a great view, but there are no curtains, and the street light is shining in the room affecting our sleep. The room smells of Turpentine because it has recently been painted and the worst thing to top it all was that the air condition didnt work. I couldnt sleep the whole night and kept on chatting with Hotel.com advisor but nothing was done as the wifi kept on disconnecting as well. They guy at the reception refused to help at all and said, the manager will look at it in the morning.
Day 2: At 9 am, Hotel.com call the guys to give a refund, but the hotel refuses to give the refund (we were supposed to stay there for 2 more nights). The manager says he will give us their best room which is bigger with more beds, shows us the room, and shows the air conditioner working. I agree which ends up being a bigger mistake.
After a tiring city tour, I come back at 3pm, and I notice that the cleaner had left the windows open and it rained so all our bags were wet. I complain again and they send it to dry cleaner saying the clothes will come the same day, cleaned and dried. They come back next day and they were still wet!
The bathroom light did not work as there was a short, and turning on the light meant the who room will not have electricity.

We basically stayed in that room for the next two nights only because there was no refund and the manager refused to act humane to help us get rid of our miseries.

Friends_and_family Friends

6/10

Pleasant

06 Sep 2019

Verified traveler

We liked it’s location in Sultanahmet. Overall quality could have been better.

Leisure Family

2/10

Poor

16 Aug 2019

Verified traveler

Let room to others before I arrive, not very thrusting

2/10

Poor

13 Aug 2019

Verified traveler

We checked out after one night and lost our reservation money. Expedia made terrible mistake posting this property on their website. It is good for young hatchback travelers not family in order to climb 4 floors on UN even stairs which very unsafe. My wife has knee problem that prevents her of climbing up high stairs. No phone to call front desk. No curtains. No coffee machine. The ally way leading to the place is hidden and unsafe no no no....noway to recommend it. When asked to change room to lower floor, or get refund the answer was your reservation on Expedia non refundable. I been trusting Expedia selection of hotels for decades but no ???? I got to do my own investigation. That lesson costs me about 200euro non refundable plus additional 400 $ for new last minute reservations. Thanks EXPEDIA....

Business_and_leisure Family

8/10

Excellent

12 Aug 2019

Verified traveler

I dislike the location of hotel & l like the condition of the room.

Business_and_leisure Self

8/10

Excellent

23 Jul 2019

Watheq

Nice hotel with good area!

Nice and new hotel, but they still provide furnitures and some missing items.

Family

8/10

Excellent

22 Jul 2026

Şükriye

Gayet fiyat/performanstı. Tavsiye edilir.

Friends_and_family Friends

10/10

Exceptional

09 Jul 2026

Muhammed Berat

Tam bir fiyat performans oteli ve inanılmaz güler yüzlü insanlar vardı çalışanlar ilgili yardımseverdi çok memnun kaldık istanbula tekrardan gelişimizde yeniden kalacağız sadece tek sıkıntısı odalar biraz basık onun dışında bir sorunu yok

Partner

8/10

Excellent

30 May 2026

Mahmoud Rajab

Gut

Self

6/10

Pleasant

20 Apr 2026

Jennifer

Ho prenotato la camera doppia “economica” ma non era segnato fosse senza finestra… una sensazione poco piacevole. La pulizia della camera tutto sommato era buona (l’abbiamo trovata pulita) anche se non è presente il servizio di pulizia giornaliero (cambio asciumani, cestini, carta igienica 🙁), ma la pecca più spiacevole è stata il letto… lenzuola impolverate e di piccole dimensioni rispetto al meterasso, cuscini e materass ingiallito, piumino vecchiotto… diciamo un letto non accogliente ma ci siamo adattate per forza. 😐 Per il resto era presente tv, doccia spaziosa, acqua caldissima, comodini spaziosi, phon (su richiesta), climatizzatore funzionante (a rilento 😂) e posizione ottima, in 10 minuti a piedi ti trovi in piazza Sultanahmet tra Moschea Blu e Santa Sofia. Tutto sommato darei 3 stelle su 5. 🙂

Partner

2/10

Poor

08 Apr 2026

Jenn

Der Zommer war ganz klein auch Badezimmer und WC.

Partner

2/10

Poor

11 Mar 2026

yılmaz

Oda , banyo , kirli düzensiz çok berbat

6/10

Pleasant

05 Dec 2025

Alper

Personel nazikti rezerve ettiğim standart oda mevcut olmadığı için mağdur etmemek adına deniz manzaralı oda verdiler. fakat oda pek temiz değildi ve havlularda başka insanlardan kalmış saç telleri vardı kendi havlumuz olduğu için k

6/10

Pleasant

19 Nov 2025

Hilde Merete

Dårlig renhold

Friends_and_family Friends

8/10

Excellent

24 Jun 2025

IRMA

Bien solo que la gabitscion era minuscula y tuve que pagar ls diferencia

Friends_and_family Family

8/10

Excellent

12 Jun 2025

Abdullah

Ortalamanin uzeri diyebilirim, hersey için teşekkürler.

Friends_and_family Family

6/10

Pleasant

04 Jun 2025

Vincenzo

L'albergo è ben piazzato nella zona di Sultanahmet, è molto vicino alla Moschea Blu, al Topkapi ed altre attrazioni e vicino passa la linea del tram T1.
Il tutto non sarebbe stato male se la pulizia non fosse stato totalmente insufficiente, soprattutto nella stanza economy, in cui c'erano macchie di ogni sorta, ovunque ed in cui non entrava uno sputo di luce naturale ed in cui mancava acqua calda.
Ad ogni modo, dopo le nostre rimostranze siamo riusciti a farci cambiare stanza, dove la situazione era decisamente migliore.

Partner

2/10

Poor

05 May 2025

Shemsedin

Schr3cklich !!!
Heruntergekommene Unterkunft.
Tücher und Bettlaken sehr sehr abgenutzt mit Flecken und leider gar nicht was auf den Fotos.

Leisure Family_with_children

6/10

Pleasant

09 Sep 2024

Roger

Helt greit

Grei betjening. Greit opphold. Strømmen gikk et par ganger. Rimelig og helt greit, om du tåler katter og lavere standard. Jeg er fornøyd.

Partner

10/10

Exceptional

12 Jul 2024

Nimemm

Höfliches, hilfsbereites Personal. Für paar Tage zum übernachten optimal. Man darf nicht viel erwarten. Zur Sultan Ahmet Moschee wirklich nur paar Gehminuten.

Leisure Family

2/10

Poor

04 Jul 2024

Islam

Nice but no windows no aeration

Leisure Family

6/10

Pleasant

04 Mar 2024

Per

Not bad for the price paid.

Not bad. For the very cheap price paid, it offered a nice accommodation close to some nice sights and the Gran Bazaar. Shared areas (stairs, etc) not so well kept as many things lying around, bags with concrete etc. Quite hard beds.

Self

2/10

Poor

04 Mar 2024

adem

Zanuda berbat bir yer ÇOOOOK KİRLİ

Konaklamacak otelde ilk başta girişte berbat bir resepsiyon karşılaması ve odalar çok boğucu çarşaflar çok aşırı derecede kirli yani geldiğimize bin pişman olduk siteye de çağrıda bulunuyorum böyle iğrenç otelleri lütfen bunyenizde bulundurmayın

Partner

8/10

Excellent

20 Feb 2024

GUENARD

It a very good location. Just, be carefull if you book a room eco... there isn't window !!!

Leisure Friends

8/10

Excellent

14 May 2023

MAZIN

Alt gik godt tak🙂🙂🙂🙂