Name: Profumo Maison Ripetta
Address: Via Angelo Brunetti 28, Rome, IT

6/10

Pleasant

08 Jun 2026

Alexandra

The reason I booked this was so that my teenage son and I could each have a bed. No bedding was provided for the second, pull down bed. No response from messaging the number that was displayed in the hallway for queries. No response when messaging via Expedia. We also messaged about problems with the toilet flushing, still no response.
No daily housekeeping, even though this was what advertised at booking, bins not even emptied once in the 4 night stay.
This should not be advertised as a hotel with virtual reception and daily housekeeping, both of which are non-existent. I wonder if management has changed in recent months as older reviews do not seem to have a problem.
It's just a room, a nice and functional one (Air con worked and was clean), but just that. The price should be adjusted accordingly.

Family

2/10

Poor

02 Jun 2026

Grainne

Location is excellent but unfortunately there is no one to contact if you are looking for assistance or if anything goes wrong or isn't working. The fridge wasn't working in our room and ceiling above our bed was leaking, the second morning we woke to plasterboard falling on us and the third morning we woke to water leaking onto us, meaning we were unable to sleep in the bed the last three nights. We spoke to the cleaning staff but had no response from the hotel. The third party booking company Wotif, we booked through were extremely helpful but were unable to get a response or assistance from the hotel either. It is really unfortunate as it had such a negative impact on our vacation in Rome. Considering our poor experience I am dissappointed to say that I would not recommend this hotel.

Family_with_children

8/10

Excellent

29 May 2026

Christopher

Location was great to get around Rome and room spacious for family of 4 only let down was the mattress in the main room was very uncomfortable you could feel the springs ! And only one small pillow for each person apart from that very good value for money

Friends_and_family Family

10/10

Exceptional

24 May 2026

Virginia

The location is phenomenal, just a minute walk to the Piazzo del Popolo with restaurants, pharmacy, mini-market, taxi stand, and bus stop; and 10-25 minutes walk to all the major tourist attractions. We did taxi to the coliseum but walked everywhere else (and I'm almost 66 years old). The Deluxe Suite is up a narrow, winding staircase, but we got our huge checked bag and other luggage up. The 2 beds are comfortable, the 2 chairs at the table are okay, but the small bench is not comfortable. Seating could be improved. The shower was good, and the dual sinks helpful.The closet space was barely adequate for our party of 3 for 3 night. We kept most clothes in our suitcases. The air conditioning had not been turned on yet for the season and the manager couldn't do anything about that, which wasn't in the description. Afternoons in mid-May were hot. It cooled down well enough at night for sleeping; but with open windows, we were awakened early by the trash collectors and people talking on the sidewalks below. Note that in order to get the code for the key, you must get the Vikey app. I missed that instruction, which was very stressful. I finally figured it out. Ultimately, we loved our stay at Maison Ripetta. Location, location, location.

Family

2/10

Poor

21 May 2026

Alexandra

We had a terrible experience here. The staff were completely unresponsive. We accidentally set off the help alarm in the shower which kept us up at night and nobody came to help nor fix it (also concerning if there was an actual emergency). Other than that the property is loud and the bed is uncomfortable. The shower clogged after 2 uses as well. Would never stay here again.

Partner

4/10

Poor

15 May 2026

abdul-rahman

The A/C would not run, service desk did not answer after check in, there was a musty smell, and the main shower head would not work

2/10

Poor

15 May 2026

Madhava

When we checked in the room was so hot. We called the guy and it will not be turned until mid may. There are no enough toilet paper left. There was no response to some basic questions

Family_with_children

4/10

Poor

11 May 2026

Andrew

The good:
Location is very convenient; the room is clean and spacious; check in was very easy.

The bad:
We had a ground room floor, and it was loud. Between noisy neighbours coming and going at every hour, noisy pedestrians, cars driving past, service vehicles stopping and idling, sleep was impossible.

The room was also extremely hot. The thermostat reached 29 degrees: hotter than outside. And the air conditioning seem to do anything when it was activated, which made sleep even more difficult. We sent a message asking how to operate the thermostat, but didn't get a response.

The bed was also very hard and uncomfortable.

Finally, our room wasn't serviced during the stay. We had to go buy more toilet paper.

Partner

6/10

Pleasant

14 Apr 2026

Chesha

Its a clean property with a good location. Good amenities, however would have been better with a more responsive team.

Friends

6/10

Pleasant

19 Sep 2025

Daniel

It fine nothing more

We booked the room on the top floor. Stated it had a shower in what’s included in the room and it doesn’t, it’s an attachment on the bath that you can’t connect anywhere and held down by tape. One of the mattress was pretty worn out and could feel the springs. TV wouldn’t turn on but we didn’t need that as we didn’t spend much time in the room, we just wanted to check out Italian programming before bed and couldn’t.

There was a constant beeping noise from a locked cupboard below our room, heared it all night and went off all day you can’t do anything about it, it disturbed our sleep. The room was worn but it’s a three star property so it’s to be expected.

For what we needed for a room in Rome for it was fine. Great location for seeing all the sites and the metro is close.

Partner

6/10

Pleasant

04 Jul 2025

Carlos

Room for improvement

Great location. Walkable to a lot of things. Newly appointed room with nice bathroom. Comfy beds but pillows were barely pillows. Outlets are minimal and in the main bedroom there is one at the end of the bed. Because it is a basement suite it had a bit of a smell. A/C worked well. Check in process was really disappointing and frustrating. I was emailed twice asking for passport and checkin information and was asked to email or whatsapp information back but there was no email or Whatsapp number attached. I reached out to get that info 9 days out to no response. On my part I should have checked again but didn't until we arrived. When we arrived it took about 2 hours to get it sorted and then at that point was sent an App from hosts to enter all my personal info so finally got it sorted but it was 95 degrees out while we were waiting. We did get it sorted but the communication back and forth was very poor. Pictures from website do not represent the suite at all. Property has potential but has some things to fix and communication is an issue. We also had a Scorpion in our room which is nit the hosts fault but apparently can be common in Rome with bottom suites. Our other 5 stays through our Europe vacation were all 5 stars so this one was disappointing.

Friends_and_family Family

8/10

Excellent

08 Jun 2025

Raveenthiran

Can be improved locks

10/10

Exceptional

08 Jun 2025

Raveenthiran

Convenient & walkable to all historical sites.

Leisure

6/10

Pleasant

03 Jun 2025

Jacqueline

We arrived late in the evening and had no codes to get into the property. Once we managed to contact someone when we got to our room it was only set up for 2 people and not 3 that it was booked for. There was no sheets on the 2nd bed or pillow and only 2 towels. We messaged the owner back when we got to the room and they advised that the cleaners must have got it wrong but never responded when we asked to get sheets for the 2nd bed and an extra towel. We had to pull a sheet off the main bed and I had to wrap myself in it to sleep and no pillow. The next day it was the 2nd bed was made up.
The room was very stuffy and musty smelling.

Friends_and_family Family

4/10

Poor

08 May 2025

Stuart

Good points, it is in the middle of the city and the price is ok.
Not so good points, hallway smelled, AC did not work, so we had to sleep with the windows open in an extremely noisy area late at night and early morning. No closets or storage areas, single pillow per person and the second bed is a double bed. Shower doors don’t allow you to turn on the water and adjust the temperature without getting wet.

Leisure Family

10/10

Exceptional

02 Apr 2025

Verified traveler

The staff were great especially Andrea. The hotel was clean and spacious and near transportation stops

Leisure Self

8/10

Excellent

25 Oct 2024

Bert

Big 1 bedroom, good location halfway between the Vatican and the Coliseum. Very walkable, as long as you are pretty mobile.

Business_and_leisure Friends

2/10

Poor

05 Oct 2024

Leanne

The pictures were nothing like the room i had booked- basment room, no light from outside, couldnt close any windows to block out the noise, no sleep due to the noise from the streets..
There was water all over the floor due to a toilet in the room next to me, i was told to just clean it up myself, instead of someone coming to fix the problem..
I had asked for a transfer for 11am the next morning, was asked to contact them in the morning about it, so i contacted them at 8am, and my response was, Sorry its too late to organise a transfer..
Horrible place to stay, horrible person i dealt with..

Leisure Friends

6/10

Pleasant

03 Oct 2024

Kristian

Great stay until something goes wrong

This is a self-service hotel, including check-in
We had a great stay really enjoying the location which is superb.. until we got to experience the fire alarm and water flooding through the bedroom ceiling

We were unable to use our bedroom the last night due to the water leaking through from above.

We were also unable to get a hold off someone with most of the emergency numbers being inactive, with us having to turn off the fire alarm ourselves in the end

Have yet to receive any formal information about the incident and let alone any form of reimbursement even though it’s been 4 weeks

Friends_and_family Friends

4/10

Poor

18 Sep 2024

Sundeep

Though we had a basement room it was not made clear there was no actual daylight coming either of the rooms. Fire alarm went off during the night and no one managing the property could be contacted. The alarm went on for an hour. Not happy. Worrying and anxiety inducing.

Leisure Family

10/10

Exceptional

12 Sep 2024

Anna Marie

Clean and nice Hotel!. Highly recommended!

Leisure

8/10

Excellent

03 Aug 2024

Andrew

Great area to stay

Lovely area to stay! Close to everything & walkable area. TAXI area out by cafes. The room was spacious and the beds were comfy. I would beware if you are tall! We are not but my husband still kept hitting his head on the beams! He’s 5’9… so keep that in mind. Also, there is construction immediately out the door so they are throwing huge loud items in metal dumpsters starting at sunrise!!

Also, check in was not that smooth with no one there. You are left stumbling your way thru it all.

Finally the owner or admin was messaging us NONSTOP over the $30 tax fee money! We use hotels.com for comfort and convenience & not Airbnb … this felt very airbnb with the hastles.

Friends_and_family Family

8/10

Excellent

02 Aug 2024

Verified traveler

Good stay

Location was great. Great communication. Clean and air conditioned. The only thing I didn’t like was not having a shower in my room.

Friends_and_family Family

8/10

Excellent

25 Nov 2023

Brett

The property is in a nice neighborhood and many taxis that wait at the piazza Popolo making it very easy to get around. The room was clean and the service was very accommodating to our special needs. We lost an expensive item at the room and they held it for us. The only negative is that the main bed is a bit hard.

Leisure Family

10/10

Exceptional

23 Nov 2023

My

The staff was friendly and responsive during communications. The rooms are large, comfortable, and felt very new. Very glad I found this hidden gem.

Leisure Family

10/10

Exceptional

18 Aug 2023

John

Clean and spacious rooms located at Piazza del Popolo, near restaurants and world class shopping district. Short walk to Trevi Fountain and Spanish Steps. Friendly and helpful staff at this boutique hotel. Perfect spot to enjoy Rome.

Leisure Family

2/10

Poor

01 Jul 2023

Lisa

The smell in this unit was of dense mold. My daughter was nauseous so we had to move to another place. There were four of us and there wasn’t enough room for our luggage. It is so tiny and so hot. I contacted the property letting them know I had to leave And requested a refund for the two days we didn’t stay, and I have yet to receive anything. Due to the last minute, we had to pay quite a bit more for the hotel we moved to.

Leisure Family

10/10

Exceptional

14 Jun 2023

Diane

Flavio was excellent!

10/10

Exceptional

09 Apr 2023

Fabrizio

Great place, amazing location.

Amazing place. Modern and well decorated. We are a family of four with two teenagers and the double bed unit fit us just fine. The location was incredible. Walking distance to shopping, coffee, amenities and main historical landmarks in Rome. Staff was friendly and helpful. I’d stay here again.

Friends_and_family Family

8/10

Excellent

04 Apr 2023

Melissa

Great location

Interesting stay as we never met any service staff. Communication via WhatsApp and picked up key from building entryway. We had the basement room. Room was nice but I didn’t like having no windows. Otherwise location was great, and room was clean and comfortable.

Partner

10/10

Exceptional

15 Mar 2022

Cheryl kelly

Our stay was perfect thanks to Vallerio and his staff. He attended to a booking room problem that we had and resolved it immediately.
Highly recommend this property!

Leisure Family

4/10

Poor

14 Jun 2026

Cecilie

We got a room in the basement, that had bad air and smelled like mold. The room did not have windows, only some high up you could not open and not see through. Seemed a bit scary in case of fire. Coffee machine did not work. Not a reception at the hotel, but could communicate in WhatsApp. They came when we asked for toilet paper and new towels.
Location is very central.

Friends_and_family Friends

10/10

Exceptional

08 Jun 2026

Hans Even

Bodde på rommet i 1 etasje som het «deluxe» og det var rent og nyoppusset. Det var innsjekking på nett og jeg fikk kode for å komme inn på innsjekkingsdagen. Leiligheta hadde to dobbeltsenger og lokasjonen er svært sentral!

Friends_and_family Friends

10/10

Exceptional

31 May 2026

Jaiany

Ótima localização, espaçoso e fácil acesso

Friends_and_family Family

6/10

Pleasant

07 Jan 2026

Josefine

Det var rent
Läget var toppen
Smidig in och utcheckning
Väldigt lyhört, hårda smällar i dörrar
Stenhård säng
Dåliga kuddar

Friends_and_family Family

8/10

Excellent

22 Jul 2025

Alejandro

El techo de la recámara principal, estaba con humedad y caía sobre la cama

Leisure Family

6/10

Pleasant

26 Jun 2025

Patrick

Die Unterkunft liegt recht günstig, um Rom auch zu Fuß zu erkunden.
Wir hatten den Raum im Dachgeschoss und die Klimaanlage war defekt. Bei 35 C sehr unschön.

Leisure Family_with_children

10/10

Exceptional

21 Jun 2025

Olav

Rent rom. Sengene var litt harde, men jeg foretrekker det så for meg var det ikke noe problem. Ellers god service. Da vi ga beskjed om at vi var tomme for dopapir kom verten med nye samme dag.

Friends_and_family Friends

8/10

Excellent

07 Oct 2024

Miguel

Ubicación excelente.

Leisure Family

8/10

Excellent

20 Jun 2024

carlos a

Buena opción para un par de noches

Nos fue bien, es un poco complicado el chekin porque tienes que leer todas las instrucciones que te envian por WhatsApp y conseguir el número para abrir la puerta de Entrada que es Numero 28 puerta Verde, y checar bien concuerde tu llave con la habitación que te estan rentando las camas son incomodas pero esta limpio.

Friends_and_family Family

10/10

Exceptional

20 Oct 2023

Michael N.

Billederne snyder

Placeringen af hotellet er fint lige midt i byen, men billederne snyder totalt, vi blev placeret i en kælder uden vinduer, karbad og terrasse som var vist på billederne.

Friends_and_family Family

4/10

Poor

30 Sep 2023

Ernesto Demian

Les cuento … llegamos tarde en la noche con mi pareja y no estaba la llave de la habitación . Comenzamos a llamar a los teléfonos que teníamos y no contestaban … al último nos llamaron y dieron instrucciones para buscar nosotros mismos las llaves en unos armarios…. Si primero a buscar las llaves d ellos armarios y luego la llave de las habitación … pues fácil no lo puedo recomendar .

Leisure Partner

10/10

Exceptional

24 Aug 2023

Giorgio

Soggiorno meraviglioso.
Posizione perfetta per girare il centro di Roma.
Pulizia e gentilezza.
Consigliatissimo

Leisure Family

10/10

Exceptional

10 Apr 2022

Claus

Super placering centralt, super service på stedet rengøring, bestilling af taxa osv. Morgenmad lidt trivielt. Generelt et godt sted at overnatte iRom