Name: Shell Island Resort All Oceanfront Suites
Address: 2700 N Lumina Avenue, Wrightsville Beach, 28480, US

4/10

Poor

03 Aug 2026

SILAKHONE

3 Stars

Our first stay at this hotel was just okay. Check-in was smooth, and the customer service on our first day was excellent. The location was great with easy beach access, covered parking, and both indoor and outdoor pools.

Unfortunately, the room was very disappointing. It did not appear to be properly cleaned. The floors were dirty enough that we wore our shoes the entire stay, and we found a roach in the kitchen. When I reported it to the front desk, it didn't seem like it was taken very seriously.

There were also no sheets or blankets for the sofa bed, so I had to go to the front desk to request them. I asked for a broom so I could sweep the floors myself, but never received one.

The bed squeaked every time we moved, and the right side wasn't properly attached to the headboard, making it feel unstable.

Before checking in, I asked if rooms had already been assigned and was told they had, so we didn't think switching rooms was an option.

The great customer service and location kept this from being a 1-star review, but the cleanliness and condition of the room need significant improvement.

10/10

Exceptional

03 Aug 2026

Nohemi

The staff are very friendly. The whole place is very clean.

8/10

Excellent

03 Aug 2026

Rebecca

The beach access and views were fantastic! Liked that the property had indoor and outdoor pools. Indoor pool was nice and warm. However, everything was filthy. Dishes in the cabinet had food on them. Bathrooms in the room were dirty, worn, and dated. Bathrooms in the pool area were horrendous as well. They only pro

10/10

Exceptional

02 Aug 2026

Gabriella

Beach views and friendly staff

10/10

Exceptional

02 Aug 2026

Jodi

Love the direct ocean view

10/10

Exceptional

02 Aug 2026

Jeneva

Great ocean view from our balcony, staff were all very friendly.

10/10

Exceptional

02 Aug 2026

Shannon

Truly the easiest weekend getaway! Super easy access to the beach. Although it’s in Wrightsville, it’s on the Figure 8 island side so it’s much quieter! Love love!

4/10

Poor

02 Aug 2026

Amanda

Staff was very friendly and welcoming and the location on the beach is nice. The room was in need of repair and maintenance. Chunks of peeling spackle on the ceiling in the shower, broken blinds in the bedroom, and a pile of dead fruit flies on the floor between the bed and the wall. One bed creaked so loudly that it kept waking everyone up anytime someone moved on it during the night, especially if someone got up to use the bathroom. The air vents need to be cleaned. They were noticeably dirty so I can’t imagine what the ducts look like inside. We all had terrible nasal congestion and a cough from the poor air quality. We ended up leaving in the evening bc we couldn’t imagine staying another night.

8/10

Excellent

01 Aug 2026

karen

Beautiful location. The staff were very nice and helpful. The view was great from the balcony. The unit we stayed in was nice but needed to be painted. The bed was ok but a better mattress would help. Great location.

8/10

Excellent

01 Aug 2026

Michael Albert

The room wasn't the cleanest. I found a dirty napkin under the nightstand in our bedroom and the floors looked like they had not been mopped and were sticky. The location was amazing and the staff were friendly. We enjoyed our stay very much and would recommend.

8/10

Excellent

01 Aug 2026

Kathryn

The room was very clean, it was quiet, the pools and hours were great, and parking was easy. I would definitely stay there again. The laundry facilities could be improved the business center and lobby needs AC or fans.

10/10

Exceptional

30 Jul 2026

MSW

Beautiful view, easy access to beach. Bathroom facilities were wonderful.

10/10

Exceptional

29 Jul 2026

Elizabeth

Room was very spacious and the view was fabulous. Great location. Staff were all friendly and helpful. Check in was quick. Everything we needed and will stay again.

6/10

Pleasant

28 Jul 2026

Shanique

Staff were great but the room we stayed in was dirty. The settee needed to be cleaned, the closet in the living room had paint in it and on other items that should not have been there, the place was dusty, the bathrooms need to be deep cleaned.

10/10

Exceptional

28 Jul 2026

Shawn

The fridge freezer needs a defrost

8/10

Excellent

28 Jul 2026

Wendy

The property is located in a perfect Northern part of Wrightsville Bch. Our view was excellent. Just needs some design updates, but otherwise very comfortable and clean.

8/10

Excellent

27 Jul 2026

Chris

.........................

6/10

Pleasant

26 Jul 2026

earl crockett

Not bad, not amazing. The bartender was a bit sarcastic.

10/10

Exceptional

25 Jul 2026

Shane

Great location for peaceful views and friendly staff

10/10

Exceptional

24 Jul 2026

james

We are regulars here, we very much like the location. We normally arrive early and get a parking pass while our room gets ready. The staff is great, they are very accommodating and helpful. Cannot beat the location. All suites on the beach with a very large private beach. I say private because the resort sits on the end of Wrightsville island. The resort in undergoing renovations, the update is needed in some rooms. You can’t go wrong here. We will continue to return.

6/10

Pleasant

24 Jul 2026

Brian

Great location right on the beach. Every room has a balcony, which is nice. Handy to have a restaurant on-site; food is okay but nothing special. It's more of a VRBO/condo than a traditional hotel, so rooms are a little larger than in a hotel and have a kitchenette. Not well stocked enough to cook a full meal or anything, but convenient. Housekeeping is VERY limited. You can get fresh towels, soap, etc., and request cleaning, but don't bother--all ours did was make the bed, leaving former guests' dirty washcloths and crusty hamburger on the floor where we found them. There is a $25/day \"resort fee\" tacked onto the room charge, for which you apparently get nothing.

6/10

Pleasant

24 Jul 2026

Amy

Property is older. Liked being so close to the beach. Not very clean. Not well maintained.

10/10

Exceptional

23 Jul 2026

Crystal

This resort is always a favorite of ours while in Wrightsville. Lovely views and amenities. Can't go wrong staying here.

2/10

Poor

23 Jul 2026

Silver

Honestly, I’d never go again. It was terrible for starters there was no ac IN THE MIDDLE OF SUMMER. Then, the kids went down to the pool and there was throw up in the pool. It was just floating there. Then, when we go to speak with someone with how terrible the stay was, they proceeded to tell us there was nothing that they could do. They tell us that we’d have to go through the app we booked with. It was just terrible in all the ways I WILL not go back. I was trying to enjoy it for my daughter’s sake because it was her birthday but even she had a terrible time. The staff is not accommodating. If you have clothes that you put at the pool they’ll throw it over the edge of the wall and you’ll have to give over the wall to grab it to. So all in all it was a terrible stay and I really hope whoever reads this decides to go with somewhere else.

10/10

Exceptional

22 Jul 2026

Sally

Bar staff was amazing. Pools and hot tub were great. Beach and property was beautiful, clean, and private. Rooms were perfect, view was amazing. Great for our family! Can’t wait to go back. More options in the small shop and restaurant would be nice; hotel is a distance from nearest stores.

6/10

Pleasant

22 Jul 2026

Edward

They did not clean the room at any time. There was no bar open after 8:00 PM. The beach was very nice. The staff were helpful.

10/10

Exceptional

22 Jul 2026

Sharon

This was my second stay at Shell Island. I enjoyed both.

10/10

Exceptional

21 Jul 2026

Kelsey

Perfect location, fun property!

Family_with_children

6/10

Pleasant

20 Jul 2026

Dana

Loved the beach and view when I could enjoy it we had to keep the blinds closed due to AC not workingproperly and when I asked about it I was told it was because of the big windows. Was over charged will be calling about that. The room needs updating but was clean beds were very comfortable.

Family

10/10

Exceptional

19 Jul 2026

Kyrie

Amazing beach view!! Large rooms!

Partner

10/10

Exceptional

18 Jul 2026

Paul

All rooms are beach front. Nice balcony. Very clean. I liked having 1 and 1/2 bathrooms, 1 bedroom and combo living, dining and kitchenette.

Partner

10/10

Exceptional

18 Jul 2026

Selena

I have stayed here twice and this place never disappoints

Family

6/10

Pleasant

17 Jul 2026

christopher

The room was dirty. It had a college dorm refrigerator. I went grocery shopping and had lots of groceries go bad and had no freezer. Front desk tells me they only have 10 units with full size refrigerator and kitchens.Bathrooms were dirty and the popcorn ceiling was falling in chunks on the bedroom floor. They have speaker but no music at either pool. The towels they issue are basic and not $1500.00 for 4 night hotel grade.Every morning we had breakfast in the restaurant and they never got our order right not one time. We will get Virbo next time. It use to be nice place years ago but we will not return.

Family_with_children

8/10

Excellent

17 Jul 2026

vytautas

the restaurant was not open for breakfast consistantly and/or lunch occationally. The literature indicated that the restaurant would be open. I understand that schedules do change, however changes need to be indicated in elevator signage or other locations.
Deceided to get takeout from local resaurants or go to other restauants. Happy with everything else just be sure to depend upon takeout do not depend on restaurant.

Partner

10/10

Exceptional

17 Jul 2026

Karen

Spectacular views on both sides of property. Mattresses in terrible condition!

Family

8/10

Excellent

17 Jul 2026

David

Beach room was great and the water was great. The pools were nice and my grandkids loved them. One tthing were noticed, the rooms are in need of maintanance . ehy are shoddy and the window shades didnt work in the bedroom, so the exit sign and safety lighting kept our room lit at bedtime. Rooms were small for the pricepoint for 320-360 a night is a bit steep for this place. I would recommend that peolpe stay at another place. The staff was good though, but the on site cafe was so so and very expensive.

Family_with_children

8/10

Excellent

16 Jul 2026

Sara

We loved the location as well as having a balcony and parking

Family_with_children

4/10

Poor

16 Jul 2026

TOAN

Unit 512 is a poorly maintained room with plumbing, sandy floor, dirty furniture, and inoperable televisions . However the staff were doing their best as they can, given the current shortage of staff. We almost move to the other hotels in the strip. They were nice enough to refund for the resort fee . We love the surroundings and Wrightsville Beach.

Family_with_children

10/10

Exceptional

15 Jul 2026

Jacqueline

Resort was nice and staff very friendly. Housekeeping could have done a better job.
Found a dead moth on the floor and the extra blanket looks like it was used. It was crumpled up in the closet.

Friends_and_family Family

6/10

Pleasant

15 Jul 2026

jan

Location

8/10

Excellent

14 Jul 2026

Matthew

We had a great time! We have been back multiple times!

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

John Lafayette

The restaurant and bar on sight was nice and convenient. The beach was beautiful, sunrises were spectacular. Our family had a great week.

Family

10/10

Exceptional

12 Jul 2026

Carol

You need to bring more beach stuff. And depending on which room you get you may need, some kitchen cook ware.

6/10

Pleasant

12 Jul 2026

Andrea

Well to start i reserved the room through Expedia. Apparently they look down on those that do so. I asked them about my room and they said they couldn't help me because I used Expedia. I went to ask another question and she cut me off and told me the same thing. Room hadn't been given a good cleaning in a good bit. My guess is because the block of rooms belonged to Expedia. Long black hair was all of the floor, in the corners, and throughout the folded towels and wash cloths. Floor left our feet black so it hadn't been mopped, like ever. Onlune the price to park at the hotel is $10 but in reality it is $25 a night. Which in my world is just plumb stupid. It cost us $1600 for 4 nights and then they tacked on another $100 just to park. Little ridiculous. Everything has a fee and everything is over priced. On a positive note, the view from the room is beautiful. Beach wasnt too crowded and it was clean. Pool was very nice. So all in all if you want to stay somewhere nice where your kids can have a clean safe environment go somewhere else.

Family_with_children

10/10

Exceptional

12 Jul 2026

Lisa

Beautiful location, friendly staff. The property is very nice and lovely rooms with an amazing view.

Partner

8/10

Excellent

12 Jul 2026

Arisa

The location of the resort is spectacular. Being on the end of the island like that and right between two water views is just so stunning. I was sad to the see that that building and amenities are showing their age a little. The beds were comfortable though, and I had a great vacation.

Family_with_children

6/10

Pleasant

11 Jul 2026

Robert

For the price paid, we were disappointed. Stayed in a different equally priced hotel 2 years ago that was more up to par for the cost.
Pool was dominated with a family of guests playing their own loud music. And the King deluxe room had a strange set up with bedroom windows along the outside walkway, so had to leave the blinds closed the entire time. Not impressed with what was called a tiki bar but was just a 4 seat block of tile in direct sun and no atmosphere, tv or music.

Partner

6/10

Pleasant

11 Jul 2026

Elizabeth

We hadn’t stayed there in several years. There are other places for the same price that are cleaner and nicer. This place needs a major overhaul for what they charge.

Partner

10/10

Exceptional

10 Jul 2026

Karen

I loved the balcony. I paid for a discount room so I got one that looked out over the bar and the pool. Not best for quiet stay but other than that all was great.

6/10

Pleasant

09 Jul 2026

Yannoula

Our trip was 7/5-7/8 and morning of 7/6 and 7/7 hammering above us started early morning and continued all DAY LONG till late afternoon. Someone came around mid day 7/7 from hotel due to complaints. Nothing was done about it. I called office that afternoon and was supposed to receive a call back. Never received one. Later went to front office and they said they were doing demolition above and had contacted the owner. Nothing was done to stop it other than offered a room change at 4:40pm when construction ended and we were leaving in the morning. There were too many rooms complaining to move everyone. Construction should not be allowed the busiest days of the year. Staff that was looking into it needs to be more helpful in resolving the issue when looking into the situation. We went out in the thunderstorm and risked ourselves due to severe headaches due to the continuous banging all day long. Needless to say those were our only 2 full days of vacation for the year. Manager was contacted and resolution was what I put above. I requested a phone call from higher up about how this was not resolved when complaints came in all day long. I was told a detailed note was put in system for them and never heard from supervisor. Great hotel but better higher ups need to be put in place and solve issues when they arise better!!!

Family_with_children

10/10

Exceptional

06 Jul 2026

David

Very cute 100% recommended

10/10

Exceptional

06 Jul 2026

Christina

.

Partner

10/10

Exceptional

04 Jul 2026

Pansy

Room VIEWS and balcony were great. I’d stay again. Nice to have a Pool bar, restaurant and your own kitchen.

Bring beach towels. (Sundry was limited to kid sized and they are stingy with “pool” towels. Renting beach chairs was convenient but needs to stay open past 4:30.

714 Decor was eclectic (beachfront meets jungle). Lovely new denim pullout sofa with high end beach themed pillows flanking a big cats glass top with deflated bar stool cushions. I’d prefer to have a pillow top bed.

Wrightsville Beach was clean and breezy with fun ocean waves. Perfect spot at the end of the island with open space for fiddler crabs and parking garage.

“Hot”tub cold to almost tepid. Another guest indicated it was closed off the previous day. I felt absolutely no heat and jet function button needs repair or instructions. Perfect kiddie play pool.

Family

10/10

Exceptional

02 Jul 2026

MARTHA

We thoroughly enjoyed our time at Shell Island. This was our first time here and can’t wait to come back! The accommodations were very nice and the beach is beautiful. The staff were friendly and helpful.

Family

10/10

Exceptional

02 Jul 2026

Jennifer

I would absolutely stay here again. Staff are extremely helpful, welcoming and downright nice. The location is perfect, the beach is beautiful, and the elevators are quick. Overall a great stay.

Friends_and_family Family

2/10

Poor

01 Jul 2026

Randhir

I am deeply disappointed with my stay and feel completely misled by the quality of this property. I paid nearly $750 expecting a clean, comfortable, and well-maintained hotel with the amenities advertised. Instead, I received a room that was substandard in almost every aspect.

The refrigerator door was broken, and there was no ice compartment. The kitchenette was poorly equipped, with only one dull knife that was unusable. No coffee creamer was provided, and coffee supplies and soap were carelessly placed together in the same bucket, which was both unprofessional and unhygienic. The bathroom lacked basic amenities, the towels were of poor quality, and the overall condition reflected a serious lack of maintenance.

The worst part was the mattress. It was worn out and sagging, making it impossible to get a proper night’s sleep on either night. Instead of enjoying my holiday, I was left frustrated, uncomfortable, and exhausted.

This experience fell far below any reasonable standard for a property charging this price. I work hard for my money, and it is extremely upsetting that my hard-earned $750 was wasted on such a disappointing stay. Had the actual condition of the property been accurately represented, I would never have booked it.

I expect this complaint to be taken seriously and request appropriate compensation for an experience that failed to deliver the quality and value that was promised.

Internet was having bad speed . In kitchen cabinets were stuffed with paint .

Family_with_children

4/10

Poor

30 Jun 2026

Tom

I checked in and was given my key and no other information. I get in the room and the large window that overlooks the ocean was covered in bird droppings.
I call the front desk and the response is
“We haven’t been able to get that cleaned-sorry “
When I checked out the next morning I asked why I hadn’t been told about the window and offered another room-
no response
This is not Shell Island A Resort - it’s
Hell Island the Last Resort

10/10

Exceptional

30 Jun 2026

Tabitha

This hotel made our trip and beach time so simple. The pools were also nice. Very famiky friendly. Staff was ready to help if we had any issues.

Family_with_children

8/10

Excellent

29 Jun 2026

Charles

Beautiful location. The staff was friendly. Beach is excellent. Had breakfast at the restaurant and it was good, the waitress was friendly and polite.

Partner

10/10

Exceptional

28 Jun 2026

Anahi Rumbo

The place was really nice, the staff in front desk were really nice and kind thanks I will be back again 😀 😊

Friends

8/10

Excellent

28 Jun 2026

Megan

Nice place

Self

8/10

Excellent

26 Jun 2026

Diana

The staff was excellent. However, the room was disappointing. The furniture was very old and dirty and the rugs on the floor were filthy. The outdoor furniture was very cheap and uncomfortable. There was no place to plug a phone in near the bed because the outlet was behind the headboard and not accessible. A simple extension cord would have been great.

Partner

8/10

Excellent

25 Jun 2026

Ruth

Very nice resort. No waterfountain to fill up personal water bottles, the toaster and coffee maker were low end products, and the hours of the restaurant were confusing. Other than that, the staff were pleasant, the pool was clean and the rooms were comfortable.

Family

10/10

Exceptional

25 Jun 2026

Ben

Clean and spacious room.
Ocean front.
Hotel staff was very helpful & friendly.
Bar and restaurant was nice.
Enjoyed our stay.

Partner

6/10

Pleasant

25 Jun 2026

Christine

Could not get breakfast/coffee until 8 am on a week day!
Was charged through Expedia and then again at the hotel….spending a considerable amount more than expected.

4/10

Poor

24 Jun 2026

Lily

Dirty.

6/10

Pleasant

24 Jun 2026

Tyronda

Beautiful location and helpful staff. However, our room was

10/10

Exceptional

24 Jun 2026

Christina

Pros: beachfront gorgeous location, welcoming staff, reasonably priced

Cons: bed & toilet low hard for my elderly mother to get up
Hot tub jets not working
Hassle to get towels, annoying to wait in line at front desk

Family

8/10

Excellent

23 Jun 2026

Steve

One cannot argue with the view - it's amazing! Every suite has a balcony that looks out over the beach. So, in essence, you're paying for the location.

The downside, property-wise ... I cannot speak for every room, only the one we were in. The refrigerator didn't cool very well, and the temperature control knob was broken off so there was no way for us to alter this since we had no pliers; we called maintenance, who came promptly, and said the lower inside of the frig was good and that we shouldn't put things in the door and expect them to cool.

The thermostat in our room was missing its front panel - the backup batteries were visible. For the money we paid I expect more.

We had a cool flush-mount ceiling light fixture in the kitchen, but only 2 out of 3 bulbs were working in it.

If you stay here, bring some power strips - the outlets are few and largely used by lamps, etc.

The upside, property-wise ... our bed backed up to the outside hallway. I was worried that we were going to hear a lot of noise from outside as kids ran around and screamed in the early morning, but we did not. We closed the blinds on that side of the suite and it was great.

The downside, town-wise ... we arrived on a Saturday and traffic was absolutely insane. We thought that we'd check out some of the shops downtown, only to find that people were waiting in 30-car-long lines for public parking. If you go on a weekend, set your expectations accordingly. The only safe haven is the resort.

Partner

8/10

Excellent

22 Jun 2026

Christina

The Beach was beautiful and ocean views fabulous! We also enjoyed the pool area which was well kept. Overall the service and staff need improvement. Restaurant and bar service was slow and spotty and the staff was new and often not helpful. We ordered dinner outside and waited for an hour only to find out they were out of most of what was ordered. Had to retrieve linens and towels as they were not available in the room. Also bring your own shampoo and toiletries as none available in the room or at the resort.

Family_with_children

10/10

Exceptional

22 Jun 2026

Jennifer

Clean, quiet, and beautiful beach.

Family_with_children

8/10

Excellent

21 Jun 2026

Annette

We had a great stay at the Shell Island Resort. The location and access to the beach was great. The ocean view from the room was fabulous. It was nice to have the suite and an extra bathroom. This really helped when getting ready. The staff was great. The food at the restaurant was just ok, but service was really good. We only went once for breakfast. Renting the chairs was easy and super convenient. The hotel is not a luxury hotel, but it was clean and loved the ocean access and views. I would stay there again for sure.

Family

10/10

Exceptional

21 Jun 2026

Robin

View was amazing and staff is always friendly!

Family

6/10

Pleasant

20 Jun 2026

Daniel

We are fond of this resort, but this time we felt like the room could have been cleaner and the furniture more comfortable (thankfully the bed was fine). The staff are very nice and helpful, the restaurant food is good and you can't beat the location. I am sure we will stay again and hope it is cleaner next time.

Partner

8/10

Excellent

19 Jun 2026

David

Yes

Family

10/10

Exceptional

18 Jun 2026

Shane

Overall, we had a great experience at the Shell Island resort. The staff was really friendly and accommodating. They even helped by providing a guest parking pass for us when we had friends visiting. The space is smaller than some resorts, but we made it work.

Friends_and_family Family

4/10

Poor

17 Jun 2026

Marta

I booked this hotel thinking that we would have a great stay. However it was very depressing. The room was dark and dated, the bathtub was dirty and in general looked like they have never remodeled it. We spent 4 nights there and it was not worth it. If it wasn’t because the rest of the family were across the street I would have left the place running. The room’s windows are near the isles and it is really noisy.
I do have to say that the beach is nice and people get encouraged to book this hotel for the proximity to the beach, but I really don’t think is worth it. Wrightsville is a beautiful town that deserves better beach hotels.

Partner

6/10

Pleasant

14 Jun 2026

Alejandra

The location and the parking lot for guests was excellent.
Our bed and pillows were great and I slept very well.

The hotel was built in 1984 and it’s in need of major renovation and maintenance.
There are no USB charging areas in the room and nowhere to charge our plug in hybrid.
The decor is late 80’s, early 90’s.

I didn’t think that it was worth the price for the lack of amenities in our room.

Partner

10/10

Exceptional

12 Jun 2026

Nancy

Beach views and balcony are outstanding. We enjoy the separate bedroom and 2 bathrooms in a room is very helpful. Our favorite place to stay at the beach!

Friends_and_family Friends

6/10

Pleasant

11 Jun 2026

Kelly

I think they are focused more on look of the front property and entrance rather than the rooms and the amenities for the guest there is no blow dryer or any extras of anything. If you needed towels they made you go down to the front desk for when it cost they should’ve been a little more focused on the guest. My light above sink didn’t work. They didn’t seem to care. The jacuzzi was not turned on. Pool is very nice and clean. However there are no towels for the pool. The ones they had were in the basket for days and didn’t look clean

Family_with_children

8/10

Excellent

10 Jun 2026

Robin

Every room had an Ocean view and and Intercoastal view.

Partner

10/10

Exceptional

10 Jun 2026

Raul

Gracias excelente servicio.

8/10

Excellent

09 Jun 2026

Dawn

Liked private beach, heated pool. Would have liked a better coffee pot. The one in room 513 needed to be cleaned or replaced. Also there was lots of hair accumulated in the indoor pool from other swimmers that stuck on hands while swimming. Liked veranda

Family

8/10

Excellent

09 Jun 2026

Kimberly

Shell Island Resort is very appealing from the outside, and has a fabulous location right on Wrightsville Beach. The indoor/outdoor pool, hot tub, restaurant, & Tiki Bar are also great amenities.

Unfortunately, the upkeep of the resort is not well-maintained. Upon entering our room, we immediately noticed the broken balcony furniture, a dirty floor, and a broken headboard on our bed. Additionally, the hot tub by the outdoor pool was broken, and when asked, the staff had no idea when it would be repaired. Both the Tiki Bar and the on-site restaurant had odd operating hours.

If the upkeep of the hotel improves, we would consider returning for another visit.

Partner

2/10

Poor

08 Jun 2026

Erica

Todo estaba muy sucio y la habitación era muy pequeña

Family_with_children

10/10

Exceptional

07 Jun 2026

Aurelia

Beach view

Family

8/10

Excellent

07 Jun 2026

Sharon

Room needs a good deep cleaning. Floor was really dirty. Sticky. Caked on dust on interior doors and floor boards. Found pills and empty cans under bed.

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Deborah

Great location and overall nice place to stay. The unit we stayed in needed to clean the floors better. Also the sliding glass door was very hard to open and close to the balcony.

8/10

Excellent

06 Jun 2026

Chris

What a beach view and wonderful access to the beach itself. The staff was great - very friendly - and anything missing in the suite, they were quick to bring it up. The restaurant is not open past breakfast on Monday and Tuesday, and it's just as well. The food was pricey and was only ok to not so good. Fortunately it was easy to get deliveries and there are lots of good places close by. The TIKI bar never opened during our Monday - Thursday stay. The jets weren't working in the common hot tub. We had a broken closet door - not a big deal. The beds were comfortable and the room was clean. Parking was easy. The shower can be a little challenging to get in and out of. Overall, the family had a great time. My wife and I shared the bedroom with our daughter and our sons slept on the pullout in the living room. Loved having two toilets. Worked well for a family of five.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Barbara

The view on both sides of the resort was truly spectacular

Friends_and_family Family

6/10

Pleasant

05 Jun 2026

John

Bar and restaurant were open for brunch short staffed. King size bed mattress was hard and lumpy needs to be changed out. Rooms only cleaned upon request. The beach view was fantastic. It's the first week of June. Gotta drive in town to find a place to eat. Island closed down at 10 o'clock usually. I guess it was too early in June

Partner

6/10

Pleasant

04 Jun 2026

Brenda

Clean, great beachfront view.
Property should be updated, mattress & linens. Friendly staff.

6/10

Pleasant

04 Jun 2026

Cindy

Good - The room and view were amazing. Parking was great, easy, lots of it, and you could get day passes for family and friends that needed them. Indoor and outdoor pool.

Not good - If you needed towels or toilet paper you had to go to the front desk and get it yourself. The restaurant was only open until 11am, then nothing for the rest of the day/evening. No food or drinks at all, and there is nothing in walking distance. And one morning when they were open, they were out of everything - eggs, bacon, ham, sausage, and cheese - all they had were pancakes and bread. If you want chairs or unbreallas at the beach you have to pay for them, and they are expensive! $50 A DAY for 2 chairs and an umbrella!! Luckily we drove so we brought out own, but if you fly in you don't have any other options.

Family_with_children

6/10

Pleasant

04 Jun 2026

John

Our first room was a timeshare with most of the storage locked. No place to unpack bags. The air conditioning didn’t work and we were moved to a new room which was much better the next day. I still don’t know what the resort fee was for other than the pool, path to the beach and parking. Looks more like a way to disguise the true cost of the room in the booking services. The Tiki bar wasn’t open and the afternoon arrival had no evening restaurant available. We liked the area but since they couldn’t assure me that I could get the second room I doubt I would go back.

Friends_and_family Family

6/10

Pleasant

03 Jun 2026

Jennifer

Tiki Bar was closed. Cafe only open for breakfast. All but one ice machine were broken. 9 floors and only 1 floor had a working ice machine. Staff seemed bothered when asked for things.

Partner

6/10

Pleasant

03 Jun 2026

Jerry

This property is very dated. You will feel claustrophobic in the bathrooms due to extremely low ceilings. The bedroom is located in the front of the unit which makes for lots of noise from people walking by and cars in the parking deck. It is ocean front with indoor and outdoor pools and good beach access.

Family

6/10

Pleasant

01 Jun 2026

Susan

The property is older and worn down. The staff does not seem happy to be there. I will not be going back. My room was clean but I had to turn off the AC. It smelled musty and yucky.

10/10

Exceptional

01 Jun 2026

Chad

Somethings where run down and in need of repairs but staff was quick to fix any issues.

Family_with_children

6/10

Pleasant

01 Jun 2026

Araceli

Great location. We only stayed for 1 night. Older building but it comes with the territory. If you are looking for something more modern do some research.
Quiet, clean and relaxing vibes.

Family_with_children

10/10

Exceptional

31 May 2026

Gretter

The location is perfect, but the resort price is higher than the amenities and services offered at the property.

Family_with_children