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Sleep Inn Queretaro

Queretaro · Mexico

ignacio zaragoza 336View location

8.6/10Excellent691 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort9.0/109.0
Condition8.6/108.6
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sleep Inn Queretaro

This comfortEl establecimiento se encuentra en Querétaro, a 3 km del centro. El Sleep Inn Queretaro ofrece vistas a la ciudad. También cuenta con recepción 24 horas y restaurante. El alojamiento ofrece servicio de enlace con el aeropuerto y servicio de alquiler de coches.

Todas las habitaciones cuentan con aire acondicionado, TV de pantalla plana con canales por cable, cafetera, ducha, secador de pelo y escritorio. Las habitaciones están equipadas con armario y baño privado.

El Sleep Inn Queretaro sirve un desayuno buffet y americano todas las mañanas.

El establecimiento alberga un centro de negocios y máquinas expendedoras de bebidas y aperitivos.

Read more about this hotelShow less

El centro de congresos de Querétaro se encuentra a 7 km del Sleep Inn Queretaro, mientras que el Uptown Center Queretaro está a 11 km. El aeropuerto internacional de Querétaro, el más cercano, está a 35 km del hotel.

¡Hablamos tu idioma!able hotel is set in Queretaro.

A stay at Sleep Inn Queretaro places you in the heart of Querétaro, within a 15-minute walk of Galerías Querétaro Shopping Center and Santa Rosa de Viterbo Temple. This hotel is 1.1 mi (1.7 km) from HILVANA Shoe & Fashion Outlet and 1.1 mi (1.7 km) from Querétaro Cathedral.

Make yourself at home in one of the 105 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free long-distance calls.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Galerías Querétaro Shopping Center 0.9 km / 0.5 mi
Santa Rosa de Viterbo Temple 1.2 km / 0.7 mi
Cerro de Las Campanas National Park 1.4 km / 0.9 mi
Autonomous University of Querétaro 1.5 km / 0.9 mi
Querétaro Cathedral 1.5 km / 0.9 mi
Templo de Santo Domingo 1.6 km / 1 mi
Mercado Artesanal Querétaro 1.6 km / 1 mi
Guerrero Garden 1.7 km / 1 mi
Temple of San Agustin 1.8 km / 1.1 mi
Temple of Santa Clara 1.8 km / 1.1 mi
Neptune Fountain 1.8 km / 1.1 mi
Querétaro Museum of Art 1.8 km / 1.1 mi
Museum of the Restoration of the Republic 1.8 km / 1.1 mi
Teatro de la Ciudad 1.8 km / 1.1 mi
Museum of the City 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 105
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Local and international calls
  • Car hire
  • Secure parking
  • Room service
Show 33 more facilities & services
  • Laundry service
  • Launderette
  • Multilingual staffExtra charge
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Cloakroom
  • Lift accessExtra charge
  • Shop
  • Garden
  • GymExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Dining area
  • Clothes dryer
  • Ski to door acces
  • CaféExtra charge
  • Restaurant
  • Non-smoking areaExtra charge
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room: 2
  • Printer
  • Photocopier
  • Business centreExtra charge
  • Breakfast
  • Hot breakfastExtra charge
  • Buffet lunchExtra charge
  • Non-smoking establishment
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Sleep Inn Queretaro

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Sleep Inn Queretaro

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Sleep Inn Queretaro

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 32 m²DBL.2D-NM
    DOUBLE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable6 photos

    Sleep Inn Queretaro

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Room amenities

    • Shower
    • Wheelchair-accessible

    Facilities with extra charge

    • Radio
    • TV
    • Wi-fi
    • Smoke detector
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Sleep Inn Queretaro

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 32 m²DBL.NM
    DOUBLE NON SMOKINGPhoto unavailable6 photos

    Sleep Inn Queretaro

    DOUBLE NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Room amenities

    • Shower
    • Wheelchair-accessible

    Facilities with extra charge

    • TV
    • Radio
    • Wi-fi
    • Alarm clock
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Sleep Inn Queretaro

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 32 m²SGL.ST
    SINGLE STANDARDPhoto unavailable1 photo

    Sleep Inn Queretaro

    SINGLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Wheelchair-accessible
    • Shower

    Facilities with extra charge

    • Alarm clock
    • Wi-fi
    • Smoke detector
    • Cable TV
    • Radio
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Sleep Inn Queretaro

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Sleep Inn Queretaro

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 32 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable1 photo

    Sleep Inn Queretaro

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wheelchair-accessible
    • Shower
    • Bathroom: 1

    Facilities with extra charge

    • Telephone in the bathroom
    • Smoke detector
    • Satellite TV
    • Alarm clock
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Radio
    • TV
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-1

    Photos are not available for this room type.

    Sleep Inn Queretaro

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Sleep Inn Queretaro

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN BED NON SMOKINGDouble or Twin • QUEEN BED NON SMOKINGDBT.NM-QN

    Photos are not available for this room type.

    Sleep Inn Queretaro

    Double or Twin QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 Bedroom • 32 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable7 photos

    Sleep Inn Queretaro

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Shower
    • Wheelchair-accessible

    Facilities with extra charge

    • Smoke detector
    • TV
    • Radio
    • Wi-fi
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDSQUA.2B

    Photos are not available for this room type.

    Sleep Inn Queretaro

    QUADRUPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Sleep Inn Queretaro

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Sleep Inn Queretaro

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D

    Photos are not available for this room type.

    Sleep Inn Queretaro

    DOUBLE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Sleep Inn Queretaro

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Sleep Inn Queretaro

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Sleep Inn Queretaro

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Sleep Inn Queretaro

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Sleep Inn Queretaro

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sleep Inn Queretaro

8.6
Excellent
691 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
8.6 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
09 Jul 2026
Hector Manuel
Un hotel muy bien ubicado, con gran atencion, muy limpio y tranquilo
Self
10/10
Exceptional
29 Jun 2026
Dante Ariel
Everything was Ok. We will stay here again.
Friends_and_family Family
2/10
Poor
24 May 2026
Monica
Llagando de viaje a querer descansar ! Me dieron una habitación sucia ! Se ve que la acababan de desocupar ! Apenas entré y bajé ! Le comenté al recepción! Me comentó q me cambiaría pero! como no reserve directamente c el hotel ! Sino c una plataforma me asignaron una habitación más alejada y mal funcionamiento del baño ! Que tuve q pasar esa noche ! Y a. La siguiente tras mi queja me cambiaron nuevamente de habitación ! Fue una pesadilla en ese hotel ni siquiera función aparatos gym viejísimos que mala experiencia
Friends_and_family Family
4/10
Poor
05 Feb 2026
Veronica
They can find Taxi for us
10/10
Exceptional
04 Feb 2026
Alejabdra
Everyting grat
Friends_and_family Family
2/10
Poor
03 Feb 2026
Katharine
I could not find it. Did not stay.
6/10
Pleasant
02 Feb 2026
Marco
La habitación que tuve no estuvo nada mal pero nada más. Por el precio creo que fue lo mínimo necesario.
Business
10/10
Exceptional
01 Feb 2026
Jorge Luis
Todo muy bien, satisfactoria visita
8/10
Excellent
02 Jan 2026
Leonardo
El almuerzo fue deficiente ya que siempre estaba lieno el área de la comida y se terminaban las cosas y tardaba la persona en surtir, esperábamos mucho tiempo para solo estar esperando azúcar o crema para café.
Al pedirle a la persona crema para café y azúcar se extresaba y contestaba muy grosero, a veces decía que ya no había pan y eran las 9:00 am
Recomendación:
1.- Capacitación a la persona que está resurtiendo las cosas
2.- Comprar más pan sobre todo si está lleno el Hotel para que no se acabe y otorgar mejor servicio.
3.- La máquina de café todos los días de nuestra estancia se tenía que resetear porque llegaba a dejar de funcionar y tardaban mínimo 15 minutos para resetear la máquina
El servicio de habitación estuvo EXCELENTE y también el front desk muy amable el personal
Friends_and_family Family
10/10
Exceptional
02 Jan 2026
Natalia
La limpieza
Friends_and_family Family
10/10
Exceptional
19 Nov 2025
Vanessa
Las camas son deliciosas , la atención es buenísima .. el desayuno es bastante completo . Lo recomiendo al máximo.
Business
6/10
Pleasant
18 Nov 2025
Alejandro
La TV pésima marca, muy mal volumen, distorsión en la imagen, sin uso.
Business
10/10
Exceptional
01 Nov 2025
CARLOS ALBERTO
Todo muy bien muy recomendable
Friends_and_family Family
10/10
Exceptional
28 Oct 2025
Hector
Cumple lo ofrecido
Leisure Family
10/10
Exceptional
24 Oct 2025
Maria Aide
All good
4/10
Poor
19 Oct 2025
TANIA
Debe mejorar su staff, variar el desayuno, la television no se conecta apropiadamente y no permitir ruidos nocturnos como musica alta que nos tuvieron toda la semana incomodas.
Leisure
10/10
Exceptional
10 Oct 2025
Itzel
Muy bien ubicado, instalaciones sencillas pero muy lindas
Business_and_leisure Family
6/10
Pleasant
14 Sep 2025
Raul
Didn't like inconvenience with card access, had to go to reception for reactivated, called for issues with tv had to wait for 4 hours to be fixed. Dinning room not enough chairs, waiting for food, trays were empty on several items
Leisure Friends
10/10
Exceptional
11 Aug 2025
Alberto
Very good service friendly people
Friends_and_family Family
4/10
Poor
21 Jul 2025
AURORA

Solo la habitación aceptable. No regreso

En la descripción del hotel ofrecen gimnasio, está deshabilitado. La caja de seguridad no servía. Paredes muy delgadas se oye todo de un cuarto a otro. Desayuno escaso y no hay sillas suficientes en el restaurante para los huéspedes, desayunamos parados. Falta personal, servicio poco eficiente.
Friends_and_family Family
8/10
Excellent
09 Jul 2025
Azael Andrés
the staff were very kind
Leisure Partner
4/10
Poor
08 Jun 2025
JOSE

Comodo pero poco recomendable.

Habitaciones limpias y servicio de cafetería de calidad; pero son estación muy reducidos con poca iluminación.
El gym no era funcional y no hay estación comunes.
Self
10/10
Exceptional
16 May 2025
Alberto
Excelente estancia
Business
10/10
Exceptional
02 May 2025
Jonathan
Good prices
Leisure Friends
4/10
Poor
02 May 2025
Jason

Paper thin walls

The rooms are connecting, separated by a paper thin door. You can literally hear every sound in the adjoining room. The people next door were partying until 3:00 AM and each and every beer opened could be heard
Partner
8/10
Excellent
12 Jan 2025
Jorge
Es una opción económica para pasar el fin de semana. Lo malo es que el gimnasio no estaba en funcionamiento y en ningún momento se comunicó. El desayuno es bueno.
Leisure Partner
2/10
Poor
01 Jan 2025
Kath
Poco staff, en la noche complicado si quieres entrar o salir. El desayuno muuuuuy basico. Las llaves de habitaciones se desprogramaban a cada rato. La ubicación no es la mejor. Para ser hotel de cadena, dejó mucho que desear, muy austeras las habitaciones, y el frío se sentía como si estuvieras afuera, en una de las habitaciones, la otra ok. Quise cancelar, pero no me reembolsaban. No regreso, sorry.
Leisure Family
6/10
Pleasant
26 Nov 2024
Mariana
Estuve 4 noches y no me pusieron shampoo y además le dije a la camarista que me dejará jabón para manos y no me dejó.
Business_and_leisure Self
10/10
Exceptional
19 Nov 2024
Irvin
Everything was good except occasionally the power goes out at night and good luck if you're in the elevator.
8/10
Excellent
18 Aug 2024
Carlos
3rd floor is Moldy smell but overall for the price it was a good place to stay
Self
10/10
Exceptional
18 Jul 2024
Zacarias cabrera
Thx for the service
Business Family
8/10
Excellent
21 Nov 2023
Rosie
I liked the cleanliness, security, safety, the staff

I didn’t like, the noise inside the building, the hammering at night.
Business_and_leisure Partner
10/10
Exceptional
19 Jan 2022
Shahram
In general, I like everything about the place. It was clean, staff were friendly and helpful and the breakfast was decent. What I didn’t like, was their pillows. It was too soft.
Leisure Self
8/10
Excellent
27 Dec 2021
Antonio
The experience was quite good.. Good locations. Good breakfast service included .
8/10
Excellent
28 Nov 2021
Antonino

Nothing special stay.

Location was not the best Uber had difficulty finding it, free breakfast was a bit lame. The eggs horribly prepared . Staff was friendly room was nice shower nice. Overall good for the money bu I have stayed at much better in Queretaro
Friends_and_family Family
6/10
Pleasant
18 Oct 2021
Desland
We did not like it at all. The location was bad, the beding was bad ( when get up in the morning or roll over in the night you end up ilon the naked mattress), and breakfast was the worst ever.
Business_and_leisure Partner
10/10
Exceptional
24 Sep 2021
Verified traveler
Excelente!! Hotel parece nuevo, muy bonito. El almuerzo muy rico tambien. Nos trataron muy amables.
Friends_and_family Family
10/10
Exceptional
16 May 2021
ENEAS
Repetí en menos de una semana!!! Excelente lugar y atención
Business Family
8/10
Excellent
10 May 2021
ENEAS

Buen hotel e internet rápido

Había reservado este hotel por el gimnasio, pero estaba cerrado por la pandemia. Al día siguiente, en el desayuno, la persona de seguridad estaba apoyando como mesero y lo hizo FATAL. Servía desayunos a personas que llegaban después que nosotros, no entregaba cubiertos y la comida estaba terrible.

Sin embargo, al día siguiente, el mesero que nos atendió lo hizo de manera EXCEPCIONAL y los chilaquiles estaban DELICIOSOS.

Tuve un problema con la caja de seguridad y lo arreglaron muy rápido.

Otro punto negativo es que no dan agua. Pero lo positivo supera a lo negativo. Sí regresaríamos
Partner
6/10
Pleasant
07 May 2021
Verified traveler
Nothing unique
Business
8/10
Excellent
04 Apr 2021
Hernando

Bien, pero...

Lo único malo es que no tenían botellas de agua y el colchón no tenía cubre colchón sino una sábana. De resto todo bien.
Partner
6/10
Pleasant
17 Mar 2021
Verified traveler
The hotel is ok, breakfast is not good, we had to be asking for towels and toilet paper and it is located hidden in a busy avenue, which makes it difficult to enter and exit. I don’t recommend it.
Leisure Family
10/10
Exceptional
08 Mar 2021
CRUZ
Limpio,
Buen precio y buen servicio
Friends_and_family Family
10/10
Exceptional
15 Jan 2021
Verified traveler
It was really easy to park from there the elevator was really close, when in the lobby (it was at night) the check in lady was giving blankets Into the rooms the man who was at the door she was really nice impolite and make her wait really comfortable thank you so much
Leisure Family
6/10
Pleasant
23 Nov 2020
Fernando
The hotel is brand new. The facilities are immaculate. The staff is friendly and accommodating. However, the room didn’t have heating and it was cold. Also, the bed was very hard.
Leisure Family
10/10
Exceptional
11 Jul 2026
TANIA KARINA
Me encanta, siempre que voy a Querétaro me quedo ahí. Amo que no usen jabones con empaque o botellas desechables, rellenable es top, además de que el producto que usan es de muy buena calidad
10/10
Exceptional
06 Jul 2026
Joad
Muy buena
Self
10/10
Exceptional
03 Jul 2026
TANIA KARINA
La verdad amo la estancia. No tengo ninguna queja
Self
8/10
Excellent
19 Jun 2026
Francisco J.
Funcional para viajes de trabajo, habitaciones limpias y funcionales, solo se recomienda mantener mantenimiento en las instalaciones.
Self
10/10
Exceptional
15 Jun 2026
Francisco
El hotel y todo lo q en el y dan el servicio es excelente y magnífico gracias x sus atenciones
6/10
Pleasant
14 Jun 2026
Alfredo
No nos gustó que al llegar no se tenia lista la habitación ya que nos faltaron las toallas y crema corporal.

El control del televisor nunca funcionó bien.

Desayuno muy rico.

Personal muy atento.
Family_with_children
8/10
Excellent
12 Jun 2026
Juan Salvador
Relación costo-estadia en rango accesible para negocios. El personal de limpieza le falta organizar sus roles porque no todos los días lo realizan o te preguntan si quieres el servicio. La comida a pesar de que es Americano el desayuno pero podrían variar en algo los siempre huevos revueltos con chilaquiles todos los días. El control de la Tele fallaba y no se pudo hacer buen uso de la Tele. En general aceptable pero con áreas de oportunidad por mejorar.
Partner
10/10
Exceptional
04 Jun 2026
Luis Mauro
Todo dentro del hotel está excelente tanto los servicios como la estáncia, solo queda analizar bien su ubicación.
Business
10/10
Exceptional
25 May 2026
Victor Manuel
Nada
Partner
10/10
Exceptional
21 May 2026
Juan Pablo
El hotel está muy bien y con buena ubicación. Pero el personal se recepción es desinteresado y apático.
Partner
10/10
Exceptional
13 May 2026
Juan Manuel
Bien ubicado y excelente atención.
Facilidad de estacionamiento
Self
10/10
Exceptional
11 May 2026
edgar
Habitación limpia y comoda.
Business
10/10
Exceptional
10 May 2026
Hector
Muy limpia la habitación y el desayuno muy completo y rico 😋
6/10
Pleasant
03 May 2026
Jesus Emmanuel
Para dormir y bañarse está bien, pero el control de la tv no funcionaba tuvimos que pedir que lo cambiaran, el desayuno esta bien pero casi no hay variedad de platillos, y en el cuarto encontramos comida echada a perder que alguien más había dejado y no la habían limpiado.
Family_with_children
10/10
Exceptional
24 Apr 2026
Javier
Excelente
Family_with_children
10/10
Exceptional
21 Apr 2026
Karla Fernanda
Buen desayuno y habitación limpia
Partner
8/10
Excellent
13 Apr 2026
David
Todo bien acorde a lo que dice la app, lo único que no me agradó fue que las paredes no son muy gruesas y se escucha todo lo del pasillo y las otras habitaciones.
Partner
10/10
Exceptional
07 Apr 2026
Francisco
Habitación limpia, desayuno sencillo básico y bueno
10/10
Exceptional
05 Apr 2026
RENE
Todo Good
Self
10/10
Exceptional
05 Apr 2026
Javier
Todo muy bien
Family_with_children
8/10
Excellent
01 Apr 2026
UZIEL
Ok
10/10
Exceptional
28 Mar 2026
Miguel
Si
Self
8/10
Excellent
22 Mar 2026
Jacqueline
Habitación limpia y cómoda, pero la regadera estaba dañada
Partner
8/10
Excellent
20 Mar 2026
Carlos
Muy atento el personal
Partner
8/10
Excellent
17 Mar 2026
Carlos
Habitacion limpia
Partner
10/10
Exceptional
16 Mar 2026
Marco Alejandro
Lugar con buena ubicación, accesible en todos los sentidos.
Recomendado para viajes rápidos
Family_with_children
8/10
Excellent
09 Mar 2026
Oswaldo Rivera
.
Family_with_children
8/10
Excellent
08 Mar 2026
Manuel De Jesus
Solo poner más atención en los Lavabos, ya que se no se encontraba en buenas condiciones.
Self
10/10
Exceptional
03 Mar 2026
Sergio Erick
El personal super grosero a la hora del desayuno
Friends_and_family Family
2/10
Poor
28 Feb 2026
Fer Franco
La habitacion eataba relativamente limpia pero necesita mantenimiento las paredes, había mal olor y las colchas aunque eran blancas eataban con manchas extrañas. Toallas viejas. No servía el elevador y el mostrador parecia improvisado. Acepto que por el precio pagado no había que esperar algo mejor. Pero con detalles mínimos podrían ser una buena opcion.
Self
2/10
Poor
27 Feb 2026
Jesus
Es un verdadero problema el solicitar la factura del hospedaje, tanto Expedia como el Hotel se hechan la bolita para no facturar, que pésimo servicio, verdaderamente pésimo.

Por favor necesito la factura del hospedaje
18 Feb. 26
Reservación: 73377409532262
[email protected]
Tel. 551-622-2409

Datos de FActuración:
ZOOMLION HEAVY INDUSTRY MEXICO
ZHI230428GN3
C.P. 03104
GASTOS EN GENERAL
REGIMEN GENERAL DE LEY DE PERSONAS MORALES

PAGO CON TARJETA CRÉDITO AMEX
2/10
Poor
10 Feb 2026
Larry
Perosnal y servicio
Business Self
10/10
Exceptional
10 Feb 2026
Rafael
Como siempre muy buen servicio, limpio, espacioso y bien ubicado
2/10
Poor
04 Feb 2026
RICARDO IVAN ZAMARRON
La habitación estaba en muy malas condiciones; el baño sucio, las toallas todas rotas, con hoyos y deshilachadas. No había jabón de manos, los de shampoo no servia y no salía. Sumándole que de 3 noches pagadas solo use 1, ya que no pude dormir de lo duros que estaban los colchones, amanecí con dolor de espalda.
Leisure Family
2/10
Poor
28 Jan 2026
Oscar Pablo
Se niegan a facturar mi estancia diciendo que lo hice por experia y no me dan respuesta
10/10
Exceptional
28 Jan 2026
Juan Manuel
Excelente el servicio, pero yo viajo por cuestiones de trabajo y no me facturaron, compre por aplicación, y ni Hoteles.com ni el hotel me quisieron facturar, voy a procedes con Profe O, ya que no me parece justo que no emitan factura siendo una responsabilidad que tienen.
8/10
Excellent
20 Jan 2026
Jorge Luis
buena ubicación, habitaciones pequeñas, pero confortables, incluye desayuno.
Friends_and_family Family
10/10
Exceptional
07 Jan 2026
Daniel
La atención 10 de 10
8/10
Excellent
07 Jan 2026
Blanka
Todo es de buena calidad, son muy amables y el desayuno es bueno.

El problema estuvo en el PERSONAL DE LIMPIEZA QUE NO REALIZÓ SU FUNCION DE MANERA CORRECTA, LIMPIANDO LA HABITACIÓN CUSNDO QUISIERON DE LOS 5 DIAS DE ESTANCIA 2 NO LO HICIERON.

El personal atendio la queja con amabilidad y dieron solución al inconveniente con prontitud.
Leisure Family
8/10
Excellent
04 Jan 2026
ILEANA M
Céntrico, limpio, amables
Friends_and_family Family
8/10
Excellent
01 Jan 2026
David Francisco
Estacionamiento y desayuno incluido
Leisure Family
6/10
Pleasant
29 Dec 2025
Adrii
El desayuno muy básico, una de las sábanas manchadas una almohada la funda toda aterrada parece que ni la había cambiado
Leisure Family
8/10
Excellent
28 Dec 2025
Jose Eduardo
La habitación
10/10
Exceptional
28 Dec 2025
Ruth Imelda
En cuestion del desayuno; loa chilaquiles estan muy duros loa totopos y grasosos.
Friends_and_family Family
6/10
Pleasant
27 Dec 2025
Gerardo
Me tocó toalla con mancha pareciera mal lavada y toallas deshiladas de los bordes área de regadera muy oscura y la pared obscura pareciera que está mal lavada la pared de la regadera
Business
10/10
Exceptional
26 Dec 2025
julio
Muy bueno
10/10
Exceptional
23 Dec 2025
José Luis
Solo los pasillos por las alfombras sucias
Business
4/10
Poor
22 Dec 2025
Maysa Brito de
En general se deben atender los detalles como las toallas no solo estaban asperas si no que tambien estaban rotas, lo cual da muy mala impresion. Por otro lado la atencion en el area del desayuno es muy pobre, nuestro primer desaryuno el dia sabado a las 8am ya no habian comida caliente, platos /vasos, tuvimos que buscar que nos ayudaran. El dia 2, habia comida pero no habian platos, vasos para comer, lo cual es frustrante, tener que pedir ayuda, cuando deberia existir una supervision/atencion constante en el area... no creo que vuelva a quedarme aca.. y por el precio pagado, no lo recomiendo.
Business Family
8/10
Excellent
19 Dec 2025
José Luis
El servicio de cable o señal en tv deficiente
Business
10/10
Exceptional
19 Dec 2025
Francisco
Espacio, limpieza
Business Family
10/10
Exceptional
12 Dec 2025
TANIA KARINA
Si y si, me encanta todo
Business
10/10
Exceptional
11 Dec 2025
Samuel
Excelente
Business_and_leisure Self
6/10
Pleasant
10 Dec 2025
HAYDEE ANNELE
las habitaciones están bien. en recepción nos trataron bien. el segundo día de estancia nos tocó mal servicio en el comedor para desayunar, los baños sin papel, no había sillas suficientes, niteníamos que andar consi
Friends_and_family Family
8/10
Excellent
10 Dec 2025
Gerardo
Hotel práctica a buen precio en Querétaro, habitaciones sencillas y limpias, buena zona para un trabajo que requería hacer por allá. Buena calidad-precio
8/10
Excellent
09 Dec 2025
FAUSTINO
la cama es muy dura y la pantalla no tiene buena imagen creo que con estos 2 detalles seria un hotel muy bueno que vendría mas gente a hospedarse.
Business_and_leisure Family

Location & surroundings

Sleep Inn Queretaro
ignacio zaragoza 336, Querétaro, Mexico

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Sleep Inn Queretaro

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