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One Queretaro Plaza Galerias
Queretaro · Mexico
Av. 5 De Febrero 108-AView location
7.6/10Very good1,002 Reviews
Cleanliness7.8/10 7.8
Service8.0/10 8.0
Comfort7.0/10 7.0
Condition7.2/10 7.2
Location8.0/10 8.0
Neighborhood8.0/10 8.0
Amenities7.6/10 7.6
See all ratings- Business hotels
- Sustainability certification
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About One Queretaro Plaza Galerias
This comfortable city hotel is a 10-minute walk from downtown Querétaro, offering easy access to cultural attractions like the Regional Museum and the City Museum (approximately 8 km).
Peña de Bernal monolith is about 55 km away and Celaya city about 60 km, while the local airport is approximately 30 minutes from the hotel. The hotel features 126 guest rooms, a restaurant, and conference facilities. Wi-Fi, room service, and laundry services are also available.
Each room is designed for both business and leisure travelers, equipped with a private bathroom, hairdryer, direct-dial telephone, cable/satellite TV, internet access, and individually controlled air conditioning and heating. Guests can also enjoy the hotel's swimming pool and a daily continental breakfast buffet.
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You'll be centrally located in Querétaro with a stay at One Querétaro Plaza Galerías, within a 15-minute walk of Galerías Querétaro Shopping Center and Autonomous University of Querétaro. This hotel is 2.2 mi (3.6 km) from Alameda Hidalgo Park and 2.6 mi (4.2 km) from Josefa Ortiz de Domínguez Auditorium.
Stay in one of 126 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and blackout drapes/curtains.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby.
Popular amenities
Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Green Key (Foundation for Environmental Education)
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
-
Minimal age
18
-
Spoken Language
English
Italian
Spanish
Nearby attractions
Galerías Querétaro Shopping Center
1.1 km / 0.7 mi
Autonomous University of Querétaro
1.2 km / 0.8 mi
Cerro de Las Campanas National Park
1.6 km / 1 mi
HILVANA Shoe & Fashion Outlet
1.6 km / 1 mi
Santa Rosa de Viterbo Temple
1.7 km / 1 mi
Querétaro General Hospital
2 km / 1.2 mi
Querétaro Cathedral
2.1 km / 1.3 mi
Templo de Santo Domingo
2.1 km / 1.3 mi
Mercado Artesanal Querétaro
2.1 km / 1.3 mi
Temple of San Agustin
2.2 km / 1.4 mi
Guerrero Garden
2.2 km / 1.4 mi
Querétaro Museum of Art
2.3 km / 1.4 mi
Temple of Santa Clara
2.3 km / 1.5 mi
Neptune Fountain
2.4 km / 1.5 mi
Capuchin Crypt
2.4 km / 1.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2008
- Total number of rooms: 126
- Number of floors (annexe): 7
- Single rooms: 48
- Double rooms: 77
- Accessible rooms: 1
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- City centre
Show 29 more facilities & services
- Nearest Bus / Metro Stop
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Airport ShuttleExtra charge
- Room service
- Laundry service
- Launderette
- Medical service
- Multilingual staff
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Newspapers
- Clothes dryer
- Non-smoking area
- Air conditioning in Restaurant
- Conference room: 1
- Meeting room
- Business centreExtra charge
- Green Key (FEE)
- Breakfast
- Continental breakfast
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Queretaro Plaza Galerias
DOUBLE SUPERIOR TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 13 m²ROO.QN
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 13 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Direct dial telephone
- Individually adjustable heating
- Individually adjustable air conditioning
- Hairdryer
- Shower
- Bathroom
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Queretaro Plaza Galerias
Room QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 13 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.QN
Room amenities
- Wheelchair-accessible
- Direct dial telephone
- Individually adjustable heating
- Individually adjustable air conditioning
- Hairdryer
- Shower
- Bathroom
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIOR TWO DOUBLE BEDSRoom • SUPERIOR TWO DOUBLE BEDS • 1 BedroomROO.2D-SU
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- TV
- Individually adjustable air conditioning
- Individually adjustable heating
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Queretaro Plaza Galerias
Room SUPERIOR TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2D-SU
Room amenities
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- TV
- Individually adjustable air conditioning
- Individually adjustable heating
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Queretaro Plaza Galerias
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Queretaro Plaza Galerias
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Queretaro Plaza Galerias
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Queretaro Plaza Galerias
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Queretaro Plaza Galerias
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about One Queretaro Plaza Galerias
100
reviews shown
Toshiro
Dirty outdated micro room. Air conditioning did not work at all. Avoid this place at any cost
Indra
Estuvo bien y las personas fueron amables, sin embargo, el cuarto estaba un poco maltratado y el baño estaba tapado.
Jesus
La habitación era muy pequeña y sucia. Creo que nunca han limpiado abajo de las camas. Las paredes del baño sucias, los pisos viejos y con falta de mantenimiento en todo el cuarto. Mala experiencia
JAIME
De llamar la atención el estado de limpieza de áreas comunes, elevadores, pasillos y comedor sucios.
Hector
All good
Jose Alejandro
El clima no servía
Luis Ángel
Bien, un poco antiguo el hotel pero bien
Lizbeth
Good
Alfredo
The staff and the management team are fantastic.
James
No cart for luggage
Balkis De Guadalupe
Bueno para una noche, sólo que un elevador no servía y por la mañana era difícil la movilidad. Ofrecen descuento en el restaurante del hotel fiesta, pero no lo recomiendo, el servicio muy lento y había cucarachas en las mesas.
Gloria
Property lack of maintenance.
Brandon
NA
Gerardo
Not impressed
Leroy
Staff was super cool they’ll get you an Uber (avoid taxis) super helpful you’re a taxi ride away from work centro not waking distance at all overall property is good and clean
Sandra
Needs improvement
The only thing that was not clean was the floors there were greasy! The beds were so so wish they were a little more comfortable.
VIOLETA
EL TELEFONO DEL CUARTO ESTAVA SUCIO,EL CONTROL DE TV SIN PROTECCION,EL DESAYUNO Y ATENCION DEL MISMO BUENO,NO PUSIERON AGUA EL SEGUNDO DIA..SUPER LA ATENCION DE QUIEN ME RECIBIO YADERIA O ALGO ASI EL NOMBRE...RECOMIENDEN COMER ANTES DE LAS 8PM AL MENOS EN ESTOR TIEMPOS EN GRA BIEN
Yingqin
ou will love this chain hotel
We really like this chain hotel ever since we lived in ONE Playa Del Carmen during our Cancun trip last year. So when we planned Mexico City and surrounding area this year, we all booked ONE hotels wherever we can find one. It never disappoints. For seven consecutive days, we stayed three nights in Mexico City, one night in Queretaro, one night in Silao, one night in Guadalajara, and two nights in Puerto Vallarta. We like them all. Delicious free breakfast. Very comfortable and clean, with very reasonable price.
We will definitely choose ONE chain hotel when we visit Mexico again!
We will definitely choose ONE chain hotel when we visit Mexico again!
Gabriela
We asked for to double beds and they were for one person. We were tight and uncomfortable. There's no enough ventilation in the room.
Angi
Dos veces me cambiaron de habitación, primero porque no servía la chapa de mi habitación y después porque el baño tiraba agua, pero la última habitación fue más cómoda. El personal en general amable
alberto
Great breakfast!!!
Verified traveler
its ok
It’s ok
Irma J
friendly
Really friendly:)
Verified traveler
Bañonestaba sucio, basura en la ducha, cabellos en lavabo y escritorio
Carlos
It was OK
Verified traveler
The rooms were very very very basic. No alarm clock
Verified traveler
Very simple, not many amenities, just basics. No coffee pot, no service, just vending machines. It served its purpose for just sleeping as I was at a conference most of the day. Nice staff.
Arturo
Not recommended at all
At first sight, it seemed short staffed, when we arrived, long queue to get a room, when we finally get the receptionist to give us one, they gave us a taken one already, the cleanliness was poor, and we were not able to have breakfast at the following day due lack of capacity.
Carlos
Hotel con lo necesario
Es un Hotel con lo necesario para descansar y con buena atencion
Beto
Nice Staff, fast check in, clean room
Good breakfast,
Good breakfast,
Jose Luis
Elevator we're not working properly, room could/should improve cleaning process... dust was evident
Silvio G
Very nice and tiny room.
Very nice and tiny room. Clean and convenient. The breakfast was very nice too. Fresh fruits, chilaquiles and delicious donuts.
John
Mini too a with MICRO bathrooms.
Drain in sink did not work. Air conditioning did not work. Room is TINY and the bathroom has no vent/extractor, so after a shower the whole room fills with the steam and humidity from the shower and of course you CAN NOT open the windows to ventilate at all. Veneer is peeling off the desk and the window shade had more holes in it than actual shade that was in tact.
Verified traveler
Room was really small. Beds were also small and I think for the overall quality room was overpriced
Verified traveler
The reception people were very nice, but when we saw the room we knew we had made a mistake. It was tiny, the hairdryer had been removed, there was no closet (only a metal bar behind a small wooden division). The TV was placed high up, so it was also uncomfortable and there was nowhere to put anything, a tiny uncomfortable bathroom, no bottles of water, etc. Clean but really uncomfortable. We had already paid, but we still moved hotels that same day (we were staying five nights and there was no way we would be able to rest in that tiny room).
Elbira
\nNice Hotel in Queretaro.\n
It was a great experience to have all the comfort and kindness from the personal up there, they helped me in anything I asked for and gave all the solutions that I needed, I recommend it as the best.
ana
Small room but Great hotel
Good breakfast buffet, staff is excellent , room is small but very clean and modern, bed was comfortable. Taxis at the hotel are twice as expensive as those on the street. Next time take street taxis, it’s a safe city to be in
Protacio
to much to do better
A/C never works. Two elevators out of service. Breakfast it's very good
Sergio
Nice, convenient and inexpensive hotel.
This ONE Hotel is very near from main attractions on the west side of Querétaro.
Very accesible and clean.
Hotel staff were always handy and helpful.
The hotel room was kind of small, but the layout was efficient. The bathroom had all the necessary facilities.
Breakfast included in the price was buffet and very good.
Check-in and check out were very quick.
Very accesible and clean.
Hotel staff were always handy and helpful.
The hotel room was kind of small, but the layout was efficient. The bathroom had all the necessary facilities.
Breakfast included in the price was buffet and very good.
Check-in and check out were very quick.
Rojitas
It is ok
Has a good Price, breakfast was ok. The hotel is self service, in general terms ok
Agustin
Solid hotel
Solid hotel for a last minute booking.
Verified traveler
The front desk girl was so mean, unable to manage a reservation for 2 rooms... except that, you get what you pay for.
Verified traveler
Business
Its a nice hotel, for business stuff is the correct one.
Marcos Angel
Todos los servicios muy bien. El desayuno incluido es de buena calidad y los alimentos están frescos. Buen servicio. Quizás falta un poco de mantenimiento por ser una propiedad con algunos años, pero todo es muy funcional.
Eladio
Baño sucio, camas que no son matrimoniales ( y en su publicidad dicen que si), habitación sin ventilación parecía un horno y el aire acondicionado no funcionaba.
Desayuno demasiado simple.
Desayuno demasiado simple.
Francisco
La habitación muy fría, el calefactor nunca subió la temperatura, la ventana tenía filtración de aire, el agua nos salió fría.
Francisco
Habitación limpia
Daniel
El hotel tiene buena ubicación.
Fernando Miguel
Todo bien
José Antonio
Detalle con el aire, pero en lo general, bien!. Accesibles con el precio .
Victor Pedro
Hotel ONE
1\"_ Elevador el piso tenía un mosaico rotó se tropieza uno
2\"_ Elevador puerta derecha sin funcionar a la llegada al hotel.
3\"_ Baño área regadera con moho en habitación 302
,4\"* Comedor llegue 9:45 de la mañana, me serví fruta y cuando fui a servirme huevo y frijoles ya se estaban llevándose la bandeja de los otros guisos, ya no había pan ni tostadas la señora de la cocina de mal carácter me dijo que ya los había retirado y de mala gana me dio un tenedor, porque ya había retirado cucharas y tenedores.
5*_ Comedor otro día el sábado llegue 10:15 hrs de la mañana y no había nada ya habían retirado el servicio, hable con recepcionista y de mala gana, me dijo que ya no había servicio y le dije que el aviso dice que los sábados es hasta las 11:00 y me dijo que no qué había un grupo grande de personas y que sirvieron desde las 6:00 hrs de la mañana y que ya no había servicio y así me quede sin servicio de desayuno.
6\"_ Entre al baño de hombres, en el área del comedor y recepción y estaba peor que una cantina, sin limpieza.
En fin creo que no. Volveré a un ONE.
1\"_ Elevador el piso tenía un mosaico rotó se tropieza uno
2\"_ Elevador puerta derecha sin funcionar a la llegada al hotel.
3\"_ Baño área regadera con moho en habitación 302
,4\"* Comedor llegue 9:45 de la mañana, me serví fruta y cuando fui a servirme huevo y frijoles ya se estaban llevándose la bandeja de los otros guisos, ya no había pan ni tostadas la señora de la cocina de mal carácter me dijo que ya los había retirado y de mala gana me dio un tenedor, porque ya había retirado cucharas y tenedores.
5*_ Comedor otro día el sábado llegue 10:15 hrs de la mañana y no había nada ya habían retirado el servicio, hable con recepcionista y de mala gana, me dijo que ya no había servicio y le dije que el aviso dice que los sábados es hasta las 11:00 y me dijo que no qué había un grupo grande de personas y que sirvieron desde las 6:00 hrs de la mañana y que ya no había servicio y así me quede sin servicio de desayuno.
6\"_ Entre al baño de hombres, en el área del comedor y recepción y estaba peor que una cantina, sin limpieza.
En fin creo que no. Volveré a un ONE.
Victor Manuel
Habitaciones viejas, desayuno muy básico si necesitas una plancha tienes que bajar a recepción y dejar tu ine
Patricia
La ubicación nos fue muy favorable, y el costo del hotel accesible. Que cuente con desayuno también ayuda mucho para llegar a los compromisos en buen estado, ahorra tiempo y da seguridad.
Angeles
La atencion tratan de dar buen servicio mas sin embargo en la parte de limpieza en habitación fatal mucho cabello en piso en regadera en área de lavado una mancha amarillenta en la sabana
En cambio el personal de restaurant bien muy amables comida buena ..recomendación aplicarse en la limpieza y algo de mantenimiento general regularmente usamos muy a menudo y esta ocasión nos quedaron a deber quien hospede fue a mi esposa y esa fue su experiencia
En cambio el personal de restaurant bien muy amables comida buena ..recomendación aplicarse en la limpieza y algo de mantenimiento general regularmente usamos muy a menudo y esta ocasión nos quedaron a deber quien hospede fue a mi esposa y esa fue su experiencia
Abel
El trato por parte del personal de recepción no es tan bueno
Jose Jesus
El aire acondicionado presentó fallas.
Jesus Rodrigo Estrada
Las instalaciones en general de todo el hotel están descuidadas, las condiciones de las habitaciones son pésimas.
Oswaldo Rivera
Buena atención del personal, fácil de llegar y desayuno equis.
Terribles condiciones de mantenimiento, yo creo que fue el primero ONE en todo México y al que nunca le han reinvertido. Fallö el A/C, el piso roto en habitación y elevador, la regadera con moho. En fin. Muy malas condiciones. La verdad es que no regresaría. Lo barato salió caro.
Terribles condiciones de mantenimiento, yo creo que fue el primero ONE en todo México y al que nunca le han reinvertido. Fallö el A/C, el piso roto en habitación y elevador, la regadera con moho. En fin. Muy malas condiciones. La verdad es que no regresaría. Lo barato salió caro.
Cesar
Si
Jorge
Excelente
Carlos Jorge
Es un hotel que cumple con lo básico, aunque siendo para un target ejecutivo esperaría mayor cuidado.
carlos arturo
Buen servicio pero le falta mantenimiento a las habitaciones y pasillos
Alejandro
la regadera se inundo, el desague no servia
Jucenilton
A máquina de cartão de crédito não aceita pagamento por aproximação.
Benazir
El desayuno incluido básico pero súper
Alejandro
Si
luis alfonso
Bueno
Francisco
El aire acondicionado no servía. Las instalaciones en mal estado.
MARYES
EL MENU BUENO, EL AIRE ACONDICIONADO NO FUNCIONO ESTVE EN LA HABITACION 307
Cesar
El desayuno poco variado pero bien, la habitación cómoda y funcional
Gabriela
Buen servicio
Alejandra
Desafortunadamente no regresaría a este hotel, la tarjeta para abrir la habitación
Filiberto
Habitación falta de mantenimiento,
Fernando
La habitación estaba limpia y el personal muy amable
KATIA DEL CARMEN GIL
buena ubicación y con estacionamiento, y bien el desayuno, hay te, café y agua todo el día
la habitación bien en limpieza, el espacio es chico pero acorde al precio, le falta un pedazo al soclo, piso del baño, y estaban reparando una tuberia en la pared y aún no tapaban
falta señalización al salir del elevador hacia donde están los números de habitación
la habitación bien en limpieza, el espacio es chico pero acorde al precio, le falta un pedazo al soclo, piso del baño, y estaban reparando una tuberia en la pared y aún no tapaban
falta señalización al salir del elevador hacia donde están los números de habitación
Carlos
.
Juan carlos
Todo muy bien pero si reservas por aplicación el hotel no te quiere respetar la facturación
Mario
Ideal para descasar
Luis Fernando
Debe de haber mejorías en el buffete
ALMA ROSA
MUY BUENA ATENCION Y LIMPIEZA
Valeria
Lugar sucio y descuidado. No volvería jamás
Mayra
La habitación muy sencilla, descuidada, entraba aire por una ventana, demasiado ruido de la calle, la calefacción no servia, llamamos para cambio de habitación y no no es hicieron cambio, nos tuvimos que salir en la madrugada porque no pudimos dormis
Leonardo
Muy viejas y sucias las instalaciones
Silvia Mariel
⁸
Luis Javier
Habitación sucia, con desperfectos y muy vieja
Ulises
El personal fue amable y atento. el servicio de desayuno me parecio bueno, si se considera el costo del hotel. La habitación tenía un par de detalles, pero no los considero graves
ANDREA
Las habitaciones son bastante pequeñas y las camas muy duras, la atención del personal es básica.
Ma cristina
Desayuno aceptable.
Jose
Pocas cosas
Victor Manuel
La habitación estaba sucia, los ruidos de los huéspedes de a lado se oían perfectamente hasta sus ronquidos y no nos dejaron dormir. En el desayuno pedí miel de abeja y que no tenían.
Víctor
Bueno todo en general
JOSE ARMANDO
Todo bien
Jorge
La habitación estaba en buenas condiciones pero a las 2:00 AM nos abrieron la habitación y cuando se reporto en la recepción no supieron nada según ellos nosotros ya estábamos dormidos y nos espantaron.
Ramiro
Buen servicio
Aida L
Habitación mínima, y sábanas sucias, eso si las recepcionistas muy amables y enviaron otras sábanas enseguida
Juan Pedro
El hotel es centrico sin embargo se siente sucio, aunado a que esta como en reparación
Benjamin
excelente atención
Arturo
Las sábanas estaban manchadas
Miguel
Le falta una actualizacion a las instalaciones
Barbara
Sin comentarios, nunca volveré
Location & surroundings
One Queretaro Plaza Galerias
Av. 5 De Febrero 108-A, Queretaro, Mexico
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One Queretaro Plaza Galerias
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