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Plaza Camelinas Hotel

Queretaro · Mexico

Av. 5 de FebreroView location

9.0/10Excellent1,001 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort8.8/108.8
Condition8.8/108.8
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Plaza Camelinas Hotel

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a health club and an outdoor pool. This Colonial hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.

Grab a bite to eat at the Acuarelas, a restaurant where you can take in the garden view, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM for a fee. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Event facilities at this hotel consist of conference space and meeting rooms. Free valet parking is available onsite. Make yourself at home in one of the 182 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers.

Read more about this hotelShow less

Conveniences include phones, as well as safes and desks. Distances are displayed to the nearest 0. 1 mile and kilometer. Plaza Galerias Shopping Center - 0. 6 km / 0. 4 mi- Plaza Santa Maria Bullring - 1 km / 0. 6 mi- HILVANA Shoe & Fashion Outlet - 1.

6 km / 1 mi- Autonomous University of Querétaro - 1. 7 km / 1 mi- Querétaro General Hospital - 1. 8 km / 1. 1 mi- Santa Rosa de Viterbo Temple - 1. 8 km / 1.

1 mi- Cerro de Las Campanas National Park - 2 km / 1. 3 mi- Querétaro Cathedral - 2. 1 km / 1. 3 mi- Church of Santo Domingo - 2. 2 km / 1. 4 mi- Guerrero Garden - 2. 3 km / 1.

4 mi- Temple of San Agustin - 2. 3 km / 1. 5 mi- Temple of Santa Clara - 2. 4 km / 1. 5 mi- Neptune Fountain - 2. 4 km / 1. 5 mi- Querétaro Museum of Art - 2. 4 km / 1.

5 mi- Acueducto & Mirador - 2. 4 km / 1. 5 mi. The preferred airport for Plaza Camelinas Hotel is Queretaro Intl. Airport (QRO) - 34. 2 km / 21.

With a stay at Plaza Camelinas Hotel, you'll be centrally located in Querétaro, within a 15-minute drive of Corregidora Stadium and Antea Lifestyle Center. This family-friendly hotel is 0.4 mi (0.7 km) from Galerías Querétaro Shopping Center and 1.2 mi (1.9 km) from Querétaro General Hospital.

Make yourself at home in one of the 182 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 184 to 260 for adults, and MXN 130 to 130 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Galerías Querétaro Shopping Center 0.6 km / 0.4 mi
HILVANA Shoe & Fashion Outlet 1.6 km / 1 mi
Autonomous University of Querétaro 1.7 km / 1.1 mi
Querétaro General Hospital 1.8 km / 1.1 mi
Santa Rosa de Viterbo Temple 1.8 km / 1.1 mi
Cerro de Las Campanas National Park 2 km / 1.3 mi
Querétaro Cathedral 2.2 km / 1.4 mi
Templo de Santo Domingo 2.2 km / 1.4 mi
Mercado Artesanal Querétaro 2.2 km / 1.4 mi
Temple of San Agustin 2.3 km / 1.5 mi
Guerrero Garden 2.4 km / 1.5 mi
Querétaro Museum of Art 2.4 km / 1.5 mi
Alameda Hidalgo Park 2.4 km / 1.5 mi
Temple of Santa Clara 2.5 km / 1.5 mi
Neptune Fountain 2.5 km / 1.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2012
  • Total number of rooms: 182
  • Number of floors (main building): 3
  • Number of floors (annexe): 2
  • Junior suites: 12
  • Accessible rooms: 2
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
Show 40 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Room service
  • Laundry service
  • Bellboy service
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centreExtra charge
  • Outdoor freshwater pool
  • Children’s swimming area
  • Parasols
  • Children playground
  • TV lounge
  • Spa treatments
  • Breakfast
  • Breakfast buffet
  • Set menu lunch
  • À la carte dinner
  • Special dietary options
  • Snacks
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Plaza Camelinas Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Plaza Camelinas Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Plaza Camelinas Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Plaza Camelinas Hotel

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Plaza Camelinas Hotel

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BED • 1 Bedroom • 5 m²DBL.EJ-KG
    DOUBLE EXECUTIVE KING BEDPhoto unavailable7 photos

    Plaza Camelinas Hotel

    DOUBLE EXECUTIVE KING BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Room amenities

    • Minibar
    • Safe
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Ironing set
    • Terrace
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • Radio
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX

    Photos are not available for this room type.

    Plaza Camelinas Hotel

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE 2 DOUBLE BEDSDOUBLE • EXECUTIVE 2 DOUBLE BEDS • 1 Bedroom • 5 m²DBL.2D-EJ
    DOUBLE EXECUTIVE 2 DOUBLE BEDSPhoto unavailable8 photos

    Plaza Camelinas Hotel

    DOUBLE EXECUTIVE 2 DOUBLE BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE 2 DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-EJ

    Room amenities

    • Terrace
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUSINESSRoom • BUSINESSROO.BS

    Photos are not available for this room type.

    Plaza Camelinas Hotel

    Room BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Plaza Camelinas Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVE GARDEN VIEWRoom • EXECUTIVE GARDEN VIEWROO.EJ-GV

    Photos are not available for this room type.

    Plaza Camelinas Hotel

    Room EXECUTIVE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Plaza Camelinas Hotel

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Plaza Camelinas Hotel

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Plaza Camelinas Hotel

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO DOUBLE BEDSDOUBLE • DELUXE TWO DOUBLE BEDS • 1 Bedroom • 5 m²DBL.2D-DX
    DOUBLE DELUXE TWO DOUBLE BEDSPhoto unavailable5 photos

    Plaza Camelinas Hotel

    DOUBLE DELUXE TWO DOUBLE BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-DX

    Room amenities

    • Terrace
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Individually adjustable air conditioning
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Plaza Camelinas Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 5 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable5 photos

    Plaza Camelinas Hotel

    DOUBLE DELUXE KING BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Individually adjustable air conditioning
    • Safe
    • Terrace
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Plaza Camelinas Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Plaza Camelinas Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    Plaza Camelinas Hotel

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Plaza Camelinas Hotel

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Plaza Camelinas Hotel

9.0
Excellent
1,001 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.8 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
04 Aug 2026
Armando
Property was well maintained but the mattress in my room was a little outdated! Overall the hotel is well maintained and staff are very friendly and courteous!
8/10
Excellent
03 Aug 2026
Juan Carlos
Todo en general estuvo bien.
8/10
Excellent
24 Jul 2026
Joaquin
The hotel ran out of drinking water and I had to go out and buy some at 10 p.m. Annoying that the hotel was not well stocked as something as simple but important item.
10/10
Exceptional
18 Jul 2026
Maria del Pilar
The staff is friendly, there's plenty of parking, and the food is great.
Family_with_children
10/10
Exceptional
16 Jul 2026
IVAN
Buenas instalaciones, habitaciones y buena ubicación
Self
8/10
Excellent
01 Jul 2026
Suzana Gonzalez
Confortable
10/10
Exceptional
15 Jun 2026
Angel
Creo que falta estandarizar la calidad del servicio, nos tocó personal muy amable y una que no estaba ala altura del servicio esperado !
Family
10/10
Exceptional
31 May 2026
Mayra
Todo estuvo excelente sólo que se escucha el ruido
Family
10/10
Exceptional
30 May 2026
Hector
I stay many times in this hotel the breakfast buffet is very good
Partner
10/10
Exceptional
14 May 2026
DELFINO
The hotel is beautiful and very clean
Partner
8/10
Excellent
30 Apr 2026
Alejandro
The room was clean but they need to be more careful with the maintenance. Buffet breakfast was excellent!! Staff was very friendly
Family
8/10
Excellent
12 Apr 2026
Abundio
Habitaciones cómodas y limpias
Self
6/10
Pleasant
14 Mar 2026
Danilo
Hotel is nice but the beds in our soon we’re so uncomfortable and the cleaning was poor.
6/10
Pleasant
06 Mar 2026
Luis Enrique
El hotel está bien y tranquilo. Todo muy limpio y presentable. El staff no se toma el tiempo de orientarte mucho en cuanto a las instalaciones y servicios.
La alberca es bonita y climatizada, pero la zona donde puedes nadar en realidad es muy chica, más de dos tercios son chapoteadero. El \"gym\" es demasiado precario, ni lo llamaría gym. La habitación esta bien, pero el colchón incluso en la habitación \"ejecutiva\" es muy duro.

Dentro de las limitaciones nos la pasamos bien.
Partner
2/10
Poor
24 Feb 2026
jacobo
Bad service at the restaurant and valet parking
Partner
10/10
Exceptional
21 Feb 2026
Ofelia
Todo excelente.....super ubicación, muy amigables, restaurante delicioso en una terraza hermosa
Friends_and_family Friends
10/10
Exceptional
25 Nov 2025
Doug
The room was amazing but it’s the staff that made the stay perfect. Marco and Constantina were above and beyond amazing!
Leisure Partner
10/10
Exceptional
03 Nov 2025
Raul
ALL WAS GREAT...VERY GOOD OPTION IN QUERETARO,,,,
Leisure Self
8/10
Excellent
21 Oct 2025
Andrea
Cuarto silencioso. Ya está un poco viejo y hay habitaciones en donde hay paredes con esquinas descarapeladas, en general se siente que le falta mantenimiento. El restaurante muy bien y los alimentos deliciosos. El personal del hotel atento y eficiente. La zona de la alberca es muy bonita.
Leisure Partner
6/10
Pleasant
18 Jul 2025
Juan Pablo
Room not what I expected
8/10
Excellent
14 Jul 2025
Paul
Lots of families there, nice atmosphere. Really friendly staff.
10/10
Exceptional
24 Apr 2025
Talia
We have a really disappointing dinner.
Leisure Family_with_children
10/10
Exceptional
22 Apr 2025
Karla
Very nice Hotel, with a close shopping area, and accessible amenities. Great staff attention.
Leisure Family
10/10
Exceptional
29 Mar 2025
Raquel
I liked everything. The only exception was on the pool the restaurant did not provide a good service.
Leisure Partner
10/10
Exceptional
28 Jan 2025
MICHAEL

Great place to stay!

Our stay at Plaza Camelinas was fantastic. The staff are very friendly and helpful. The hotel is beautiful with a fabulous restaurant and pool. The rooms are normal hotel rooms, but have everything you need to enjoy your stay with modern bathrooms and amenities. I would highly recommend Plaza Camelinas to anyone visiting Queretaro!
Friends_and_family Friends
8/10
Excellent
02 Jan 2025
Eugene
Property would be rated higher if not for a handicap ramp that is not clearly marked creating a trip hazard. While wearing flip flops, I ended up with a black and blue big toe.
Secondly, there was confusion whether a breakfast buffet was included.
10/10
Exceptional
07 Dec 2024
Severiano
Super
10/10
Exceptional
15 Nov 2024
Fermin
Silencioso
8/10
Excellent
14 Nov 2024
Jesus
Na
8/10
Excellent
11 Nov 2024
Margarita
The front desk was not very attentive
6/10
Pleasant
11 Nov 2024
Margarita
The front desk was not very hospitable
Leisure Self
8/10
Excellent
20 Sep 2024
maria
Good area
Business_and_leisure Self
10/10
Exceptional
11 Aug 2024
Neil
A nice clean property with a pool and restraunt
6/10
Pleasant
05 Aug 2024
Patricia
The hotel has a play area for children; unfortunately, it is not bolted down and seems unsafe when children are in the swing. The pool was busy, and the following day, when we went to the pool, the water looked cloudy and dirty as if it had not been cleaned the night before. The hotel rooms are in desperate need of repairs. The food in the restaurant was basic. I recommend going out to eat elsewhere.
Business_and_leisure Family
2/10
Poor
30 Jul 2024
eunjung
We are from USA. This place is different from the pictures on the website, and only the lobby is clean. Room was not cleaned properly, and there was a pervasive foul odor emanating from the bathroom.
10/10
Exceptional
30 Jul 2024
juan
Everything was nice !
Business_and_leisure Partner
10/10
Exceptional
20 Jul 2024
Michael
I wanted to thank Plaza Camelinas for an absolute joy to stay with. The staff was amazing, the restaurant is great, and they accommodated my (ok) spanish. I will definitely be back and without a doubt will pick this hotel again.
Leisure Partner
6/10
Pleasant
19 Jul 2024
Carlos
None
Leisure Family
10/10
Exceptional
16 Jul 2024
Joseph
Good, family friendly stay. Some upscale shopping and some variety of dining in walking distance. Historical center is too far for walking.
Leisure Family
10/10
Exceptional
13 Jul 2024
Joanna
Love it
Leisure
10/10
Exceptional
16 Jun 2024
Rogelio
Good service
10/10
Exceptional
11 Jun 2024
Luis
Everything was excellent, Air Conditioning very poor.
Leisure Family
10/10
Exceptional
30 May 2024
Gabriel
Todo muy bien gracias
8/10
Excellent
08 Apr 2024
CARLOS
Place is great its just a little hard to get to
Leisure Family_with_children
6/10
Pleasant
01 Mar 2024
sara
The property is as good as it can be.
I had a massage session which was excellent, a different experience from some traditional massages.
Rooms are okay. Upon arrival there was a very unpleasant smell.
Around the hotel there is freeway construction which was very inconvenient after going out to dinner and returning to the hotel the access was closed.
Leisure Family_with_children
2/10
Poor
08 Feb 2024
Adriana
Se escucha todo!!
Business_and_leisure Family
8/10
Excellent
11 Dec 2023
John
Fairly clean room and common areas.
Friends_and_family Family
6/10
Pleasant
03 Dec 2023
Manuel
Hotel buena relación costo- beneficio, centro de Querétaro
Business Family
6/10
Pleasant
21 Nov 2023
Manuel
Hotel céntrico, accesible en costos, de difícil acceso por las obras en la zona. No parece que se le de mucho mantenimiento a la propiedad. El personal de recepción generalmente amable, pero hay recepcionistas de poca calidad en la atención a clientes
Business Family
10/10
Exceptional
10 Nov 2023
Myrna
Very nice hotel close to Galerías shopping mall. On site restaurant with room service and a beautiful pool. Will return.
Leisure Family
10/10
Exceptional
05 Aug 2026
Erika
El hotel es muy bonito, la atención del personal es inmejorable.

Limpieza impecable.

En general es excelente opción.

La recomiendo ampliamente.
10/10
Exceptional
04 Aug 2026
sergio
La habitación muy limpia y grande.
Agua caliente y el baño excelente para relajarse después de haber conducir.
10/10
Exceptional
01 Aug 2026
SERGIO
Todo bien , personal muy amable, si volvería!
10/10
Exceptional
31 Jul 2026
SERGIO
Muy bonitas las instalaciones
6/10
Pleasant
20 Jul 2026
Luis Adolfo
EL ELEVADOR DE LA PRIMERA ZONA DEL HOTEL, NO SERVIA PARA PODER LLEGAR A LAS HABITACIONES
Friends_and_family Family
6/10
Pleasant
20 Jul 2026
Alberto
Muy bonito el restaurante, el lobby, los jardines y la alberca.
Precios muy razonables en el desayuno.
Los muebles de la habitación muy deteriorados así como las almohadas. Muy ruidoso. Las ventanas necesitan aislamiento acústico.
Partner
10/10
Exceptional
20 Jul 2026
Norma Saldívar
Fue una estancia corta pero muy buena.
Partner
10/10
Exceptional
18 Jul 2026
ANA ROSARIO
Gracias
Partner
10/10
Exceptional
17 Jul 2026
Cesar armando
Viaje de negocios!!! Muy buena atención por parte de el personal, todos ellos, el restaurante con un buffet de desayuno muy bueno en verdad!!! La estancia buena!! Habitación muy limpia!!! Todo perfecto
Es una buena opción muy céntrico cerca muchos servicios y opciones para comer y cenar!!!
Es una muy buena opción
Self
10/10
Exceptional
12 Jul 2026
Edgar Alan
El restaurante es excepcional. La atención es maravillosa y las instalaciones son dignas de pasar unos buenos días fuera de la rutina
Partner
6/10
Pleasant
10 Jul 2026
Pablo Gerardo
Que indiquen cuando el elevador no funciona, había personas mayores, con discapacidad o con algún problema físico, tuvieron que subir las escaleras a falta del elevador.
Family_with_children
10/10
Exceptional
08 Jul 2026
Orlando Ruben
Excelente
Friends
10/10
Exceptional
06 Jul 2026
Jose Adolfo
La hora de salida podría ser a las 13:00 en ligar de las 12:00 y mas en fin de semana.
8/10
Excellent
05 Jul 2026
Mabel
.
Family
10/10
Exceptional
04 Jul 2026
Lena
Personal muy amable, instalaciones adecuadas
Sin embargo con red de internet con mala señal
Partner
10/10
Exceptional
03 Jul 2026
JUAN PABLO
El personal es super atento
Partner
6/10
Pleasant
01 Jul 2026
Cesar armando
en general la estancia fue buena, el personal excelente, muy buen desayuno, quizas algo alto en costo, mi habitacion puede estar mejor. las lamparas de cortesia en cama, no funcionaron, la ventana a la alberca sucia tanto por dentro como por fuera. su sistema de tv muy complicado para mi gusto.
gracias
Self
10/10
Exceptional
29 Jun 2026
Carlos Javier
Muy limpia la habitación y muy rica la comida del restaurante.
Friends_and_family Family
10/10
Exceptional
27 Jun 2026
Diana
Todo excelente y el personal muy amable.
Recomiendo los masajes.
Family_with_children
10/10
Exceptional
23 Jun 2026
Rosario
Muy bonito hotel y limpieza
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
Paola
Instalaciones agradables, cuidadas y limpias, el personal es muy amable, el buffet recomendable. Lo único malo es que la cama de mi habitación no era tan acogedora.
Self
10/10
Exceptional
21 Jun 2026
Renata
En general todo muy bien, alberca climatizada, habitación a tiempo, limpia. Únicamente que mi vista de la habitación no fue bonita, se veía hacia otras partes del hotel que se ve que le falta mantenimiento Pero nada mal para el hospedaje
Family_with_children
10/10
Exceptional
18 Jun 2026
Albino
Muy buena ubicación, habitación amplia y limpia.
Self
10/10
Exceptional
13 Jun 2026
Carlos
Excelente atención y servicio, muy atentos todos
Self
8/10
Excellent
12 Jun 2026
Yazmin
La habitacion estaba un poco sucia y la luz de baño no se puede apagar.
Self
10/10
Exceptional
09 Jun 2026
Carlos
Excelente atención y servicio, el restaurante excelente también
Self
10/10
Exceptional
04 Jun 2026
Jorge
Es un hotel que realmente se preocupa por la discapacidad de sus huéspedes, el personal es sumamente atento, las instalaciones cómodas. Cada visita a esta ciudad será una parada obligatoria para mi familia. Que gusto tener en México servicios de esta calidad, continúen haciendo su trabajo como hasta hoy.
Family_with_children
10/10
Exceptional
03 Jun 2026
Maribel
Bien
10/10
Exceptional
01 Jun 2026
RUBEN ROGELIO
todo excelente
10/10
Exceptional
01 Jun 2026
Albino
Nos hemos quedado varias veces en este hotel.
No hay quejas, nuestra parte favorita el desayuno y Valet parking.
Partner
8/10
Excellent
01 Jun 2026
NORMA ADRIANA
En mi opinión, les hace falta un buen mantenimiento a las habitaciones y mejorar la limpieza de las mismas.
El servicio y el personal excelentes
Family
10/10
Exceptional
31 May 2026
Luis Roberto
Excelente propiedad muy limpia y accesible la comida muy rica y la alberca limpia muy recomendable
Partner
10/10
Exceptional
29 May 2026
Ana Rosa
Muy buena la atención y la limpieza. Lástima que por la lluvia ya no pudimos disfrutar de la alberca, la cual era nuestro objetivo, sin embargo espero tener la oportunidad de volverme a hospedar ya que sin duda lo volvería a hacer.
Friends_and_family Family
10/10
Exceptional
26 May 2026
Fernanda
Amamos quedarnos en el hotel. Muy buen hotel y servicio!!!
Family_with_children
10/10
Exceptional
23 May 2026
Calixto
Una buena ubicación. Un punto a observar es falta de mantenimiento al equipo de aire acondicionado en la habitación.
Family
10/10
Exceptional
20 May 2026
Paulo
Todo bien el lugar está céntrico. Lugar muy bonito tranquilo, comida aceptable. Alberca y áreas verdes
10/10
Exceptional
19 May 2026
Elizabeth
Excelente
Family
10/10
Exceptional
19 May 2026
Viridiana
El bufet esta rico, tiene varias opciones. Es mas barato entre semana. Las habitaciones estan muy bien, no son mega lujosas, pero cumplen muy bien su función. El personal es muy muy amable.
Partner
10/10
Exceptional
19 May 2026
María Natalia
La habitación excelente, no tuve oportunidad de probar sus alimentos porque fue un viaje relámpago. Pero el hotel me encantó. Por error olvide mi monedero y me lo entregaron perfectamente y completo, eso habla de la excelente calidad y honestidad de sus empleados. Mil gracias por sus atenciones
10/10
Exceptional
16 May 2026
arturo
Todo estuvo muy bien y el personal muy amable
Partner
4/10
Poor
16 May 2026
Abdiel
Habitaciones sin señal de wifi, televisión solo se veían intermitente 2 canales, el aire acondicionado tronaba en cuanto se encendía y se escuchaba como si se abrieran puertas constantemente despertando.
Self
6/10
Pleasant
13 May 2026
Sonia
La limpieza y las instalaciones estuvieron bien, pero el Internet nunca funcionó, nunca encontre la información para solicitar servicio a la habitación y la televisión no se veía ningún canal.
Self
8/10
Excellent
07 May 2026
Elena
Aunque el acceso al estacionamiento es complicado está bastante bueno
6/10
Pleasant
04 May 2026
Fabián
Habitación limpia pero ventana a un muro, el agia de la regadera pésimo, al menú del bufet le falta variedad, pero en general bien el lugar!!
Self
10/10
Exceptional
02 May 2026
Graciela
Realmente este hotel es de buena calidad con Referencia a su precio, lo puedo recomendar ampliamente porque el lugar era limpio la comida estaba buena y el servicio. Excelente!
Gracias!!
Partner
10/10
Exceptional
01 May 2026
Eloy
Hotel muy bonito
Family_with_children
10/10
Exceptional
27 Apr 2026
Claudia
El hotel es muy bonito muy bien conservado, limpio, excelentes espacios y atención, en las habitaciones decoración de buen gusto, moderno funcional y precio accesible, me gusto mucho lo recomiendo 100 % y sin duda volvería a quedarme ahi!!. Felicidades!
6/10
Pleasant
27 Apr 2026
Monica
El cuarto obscuro, no funcionaba muy bien el agua caliente y la secadora ,a la alberca le hace falta otro acceso , está un poco complicada , no permitir que estén consumiendo las bebidas a la orilla de la alberca, y deberían de fumigar más seguido,
Family
6/10
Pleasant
25 Apr 2026
Felix
No desayune ahi
Family_with_children
10/10
Exceptional
17 Apr 2026
Kaheri
Un hotel muy bueno y en excelente ubicacion.
Friends_and_family Family

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Plaza Camelinas Hotel
Av. 5 de Febrero, Queretaro, Mexico

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Plaza Camelinas Hotel

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