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Hilton Garden Inn Queretaro

Queretaro · Mexico

Prol Ignacio Zaragoza 99View location

8.6/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort9.0/109.0
Condition8.8/108.8
Location8.4/108.4
Neighborhood8.4/108.4
Value6.0/106.0
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hilton Garden Inn Queretaro

Our modern Hilton Garden Inn Queretaro is located next to the Queretaro - Mexico highway, giving you access to major cities in northern Mexico such as Monterrey and Guadalajara. We’re also just 35 minutes from Queretaro International Airport.

Enjoy the convenience of being surrounded by a plaza which has restaurants, coffee shops and medical services. Being only 10 minutes from downtown Queretaro, which is a World Heritage Site, you’ll be in a great location to do business or explore this lovely colonial city.

Feel at home in our rooms that feature beds with the Serta Sweet Dreams System to guarantee the best rest ever. Appreciate our wide range of useful amenities, which includes high-speed wireless internet, a fully equipped modern fitness center and relaxing pool, all complimentary.

Savor the cuisine of the area in our restaurant The Garden Grille and Bar, which offers breakfast, lunch and dinner. Indulge after a long day at work by ordering tasty courses from our room service menu.

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Regardless of the reason for your trip to the beautiful city of Queretaro, Mexico, Hilton Garden Inn Queretaro offers you unparalleled amenities and friendly service to make your stay comfortable and enjoyable.

With a stay at Hilton Garden Inn Queretaro in Querétaro (Downtown Querétaro), you'll be within a 15-minute drive of Corregidora Stadium and Antea Lifestyle Center. This hotel is 0.5 mi (0.8 km) from HILVANA Shoe & Fashion Outlet and 0.8 mi (1.3 km) from Querétaro General Hospital.

Make yourself at home in one of the 102 guestrooms featuring refrigerators and plasma televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Querétaro? This hotel has 3450 square feet (321 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 9:00 AM to 9:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 140 for children
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Querétaro General Hospital 0.4 km / 0.3 mi
HILVANA Shoe & Fashion Outlet 0.7 km / 0.5 mi
Galerías Querétaro Shopping Center 1.2 km / 0.8 mi
Autonomous University of Querétaro 2.6 km / 1.6 mi
Cerro de Las Campanas National Park 3.1 km / 1.9 mi
Santa Rosa de Viterbo Temple 3.2 km / 2 mi
Parque Canino Omar Herrera 3.5 km / 2.2 mi
Querétaro Cathedral 3.6 km / 2.2 mi
Templo de Santo Domingo 3.6 km / 2.2 mi
Mercado Artesanal Querétaro 3.6 km / 2.3 mi
Temple of San Agustin 3.7 km / 2.3 mi
Guerrero Garden 3.8 km / 2.3 mi
Capuchin Crypt 3.8 km / 2.4 mi
Querétaro Museum of Art 3.8 km / 2.4 mi
Teatro de la Ciudad 3.8 km / 2.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 102
  • Number of floors (main building): 7
  • Single rooms: 24
  • Double rooms: 71
  • Suites: 7
  • Connecting rooms
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
  • Wheelchair-accessible
Show 46 more facilities & services
  • Car park
  • Electric vehicle charging stationExtra charge
  • Garage
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wired Internet
  • Wi-fi
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Day-care centre
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Concierge
  • Gym
  • NewspapersExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • Printer
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Fax
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Hot tubExtra charge
  • Children get free accommodation, meals payable on the spot
  • Early Check-inExtra charge
  • Charges for late arrival
  • Early departureExtra charge
  • Identification card at arrival
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
  • Fitness
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hilton Garden Inn Queretaro

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Hilton Garden Inn Queretaro

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hilton Garden Inn Queretaro

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 28 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable4 photos

    Hilton Garden Inn Queretaro

    DOUBLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Toiletries
    • Desk
    • Hairdryer
    • TV
    • Radio
    • Internet access
    • Microwave
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Wake-up service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH TERRACERoom • WITH TERRACEROO.TR

    Photos are not available for this room type.

    Hilton Garden Inn Queretaro

    Room WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Hilton Garden Inn Queretaro

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hilton Garden Inn Queretaro

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hilton Garden Inn Queretaro

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-2

    Photos are not available for this room type.

    Hilton Garden Inn Queretaro

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 22 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable5 photos

    Hilton Garden Inn Queretaro

    SUITE KING BED ONE BEDROOM

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Microwave
    • Internet access
    • Radio
    • Desk
    • Toiletries
    • Hairdryer
    • Wake-up service
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH TERRACEDOUBLE • WITH TERRACE • 2 Bedrooms • 28 m²DBL.TR
    DOUBLE WITH TERRACEPhoto unavailable3 photos

    Hilton Garden Inn Queretaro

    DOUBLE WITH TERRACE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    2
    Room type
    DOUBLE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.TR

    Room amenities

    • Hairdryer
    • Radio
    • Internet access
    • Microwave
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Desk
    • Toiletries
    • Wake-up service
    • Safe
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 10 m²DBL.KG-4

    Photos are not available for this room type.

    Hilton Garden Inn Queretaro

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH TERRACEDOUBLE • WITH TERRACE • 1 Bedroom • 22 m²DBL.TR-1
    DOUBLE WITH TERRACEPhoto unavailable3 photos

    Hilton Garden Inn Queretaro

    DOUBLE WITH TERRACE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.TR-1

    Room amenities

    • Wake-up service
    • Desk
    • Toiletries
    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Microwave
    • Internet access
    • Radio
    • TV
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q

    Photos are not available for this room type.

    Hilton Garden Inn Queretaro

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Hilton Garden Inn Queretaro

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH TERRACEQUADRUPLE • WITH TERRACEQUA.TR

    Photos are not available for this room type.

    Hilton Garden Inn Queretaro

    QUADRUPLE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hilton Garden Inn Queretaro

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hilton Garden Inn Queretaro

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Hilton Garden Inn Queretaro

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hilton Garden Inn Queretaro

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Hilton Garden Inn Queretaro

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Desk
    • Toiletries
    • Wake-up service
    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Microwave
    • Internet access
    • Radio
    • TV
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hilton Garden Inn Queretaro

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hilton Garden Inn Queretaro

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 22 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Hilton Garden Inn Queretaro

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Safe
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Microwave
    • Internet access
    • Radio
    • TV
    • Hairdryer
    • Wheelchair-accessible
    • Wake-up service
    • Toiletries
    • Desk
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hilton Garden Inn Queretaro

8.6
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
8.4 /10
Neighborhood
8.4 /10
Value
6.0 /10
Amenities
8.0 /10
100 reviews shown
6/10
Pleasant
21 Jul 2026
Joaquin
Needs slight remodeling i.e.carpet and towels
Family
2/10
Poor
20 Feb 2026
Alejandra
Filthy carpet in my room. Swimming pool out of service
Self
8/10
Excellent
24 Dec 2025
Faustino
Clean rooms, very nice staff and location was great.
Leisure Family
4/10
Poor
07 Dec 2025
Amaris
Felt safe but no free breakfast, no free coffee and carpet looked so dirty and old.
Leisure
10/10
Exceptional
15 Sep 2025
Abel
Excellent service. I stayed with my family for a weekend and enjoyed our stay there.
Leisure Family_with_children
4/10
Poor
31 Mar 2025
Rafael
Hay un kareoke junto y es un escándalo hasta las 2:00 am
10/10
Exceptional
12 Jan 2025
Amaris
Stayed for one night with a small child. Felt safe and would stay again
10/10
Exceptional
28 Oct 2024
Anuar
Good location
Family
10/10
Exceptional
23 Oct 2024
Hector
Solo necesitaba la estadía de una noche para poder estar a tiempo a mi cita muy temprano en el Hospital Angeles. Necesitaba un lugar cómodo, limpio y económico con servicios un poco más que básicos para pasar la noche y este hotel cumplió bien con mis expectativas. Me imagino que de Jueves a Domingo deben de tener muchas quejas por ruido porque hay dos bares uno de ellos vecino pared con pared y el otro a menos de cincuenta metros. Yo estuve la noche de Martes y no tuve ese problema. Otra área que fué una preocupación para mí fué el estacionamiento, el cual sentí muy expuesto. Sería muy bueno si pueden poner una barrera de setos o algo parecido entre el estacionamiento y la calle.
Business Self
10/10
Exceptional
02 May 2024
Sandra
Good
10/10
Exceptional
28 Apr 2024
SARA
Pretty nice 👌
Business_and_leisure Family
6/10
Pleasant
18 Apr 2024
Antonio

Worn

Hotel is worn. Dirty floors and worn furniture. Staff. Or able to provide receipt at checkout.
Business
2/10
Poor
17 Mar 2024
Adriana
El desayuno pésimo dejo mucho que desear pedí mi factura y no quisieron hacer el trámite que si hice mi reservación por Internet que por internet la pida
Friends_and_family Family
6/10
Pleasant
26 Nov 2023
Marco Antonio
Old carpet in the hotel. And the rooms poor tv very old.
Noisy
10/10
Exceptional
19 Sep 2023
Gabriel

A good place to stay, I recommend

Modern building, room was clean, bed was comfortable, about a 5 minute drive to downtown. Not too many options for dining in area. Parking is free.
Friends_and_family Family
4/10
Poor
28 Jul 2023
enrique
I reserved a king bed, was very important because I have a baby, when arrive they said we do not have a king bed for you, I asked them to help me, it took 20 min to give a room with king bed, they had the room all the time! my kid was crying because was late, they even offer me a Moises for my 2 yr old kid!!? come on! in the morning they turned off the AC, before you check out.








Business_and_leisure Family
4/10
Poor
09 May 2023
Gerardo
The worst service in reception area. No bell boys, no information about the parking lot close.
Leisure Family
10/10
Exceptional
09 Oct 2022
Wallace
Very nice and attentive staff.
Comfy beds.
Leisure Family
8/10
Excellent
30 Jun 2022
Grace
It was close proximity to dining places the hospital, shopping bakery you name it
Leisure Family
6/10
Pleasant
24 May 2022
Fernando
Staff was just Ok. Property shares the parking with some stores.
Leisure Family
6/10
Pleasant
13 May 2022
MARIA
Las alfombras estan sucias y una lampara de la habitacion que me asignaro, estaba rota.
Pareciera que empiezan a descuidar las instalaciones
Leisure Self
2/10
Poor
28 Mar 2022
MARIA
Cobraron doble y a la fecha no me realizan el rembolso
Leisure Self
8/10
Excellent
21 Feb 2022
MARIA
personal muy agradable.

Falta limpieza en las alfombras de las recamaras
Leisure Self
10/10
Exceptional
21 Feb 2022
MARIA
muy bien todo, solo que ya le falta limpieza profunda a las alfombras de las habitaciones
Leisure Self
10/10
Exceptional
08 Feb 2022
MARIA
ya les hace falta una lavada profunda a las alfombras de las habitaciones
Leisure Self
10/10
Exceptional
07 Jan 2022
Alan
Everything was good
Leisure Family
4/10
Poor
03 Jan 2022
Tatiana
They have a very weird refund policy if you have to check out earlier and also cannot neither use nor cancel your reservation if you arrived later than the check-in date. So I would definitely stay away until they make it a humane one. Also, have to chase the cleaning sometimes. Otherwise, very decent.
Leisure Family
10/10
Exceptional
28 Dec 2021
MARIA
hotel conveniente
Leisure Self
10/10
Exceptional
20 Dec 2021
MARIA
sin duda regreso pero en esta ocsion la alfombra del cuarto no estaba muy limpia
Leisure Self
8/10
Excellent
29 Nov 2021
MARIA
No habia agua caliente
Leisure Self
10/10
Exceptional
28 Oct 2021
MARIA
Me parecio una excelente opcion, definitivamente regresare, espero mantengan nivel adecuado de precios
Business_and_leisure Self
10/10
Exceptional
27 Jul 2021
Tomas C

Nice hotel in great location!

We stayed for 4 nights and we enjoyed our stay. The location is great. There are several restaurants in the same plaza where the hotel is located. From the hotel to the historical center, it’s about 10-15 driving. It’s not far, but be prepared for some traffic.
The room was clean, especially the restroom and kitchenette. However the carpet was a little dirty and could benefit from a cleaning. Good thing we brought sandals to walk around in.
The breakfast was good. And the hotel staff was great.
Other than the carpet, our stay was great and we’d definitely stay again.
Partner
10/10
Exceptional
24 Nov 2020
Joaquin

Excelent stay

Nice hotel with excelent service
Business
10/10
Exceptional
31 Oct 2019
Verified traveler
Very nice stay. Location is good with restaurants nearby. Sink was clogged but they fixed immediately. Breakfast was good.
Friends_and_family Family
2/10
Poor
08 Jun 2019
Verified traveler
No good adminstrati they over charge me estoy 2 days in 2 romos and charle Me o ver 600 DÓLARES
10/10
Exceptional
27 May 2019
Adriana

Fast check inn

The experience was very good, check inn fast
Partner
8/10
Excellent
30 Mar 2019
Cesar

Good place to stay.

Nice place to stay.
good food walking distance.
10/10
Exceptional
22 Feb 2019
Sergio
Smoking area is right outside the entry... they should have a different smoking location.
Business Self
10/10
Exceptional
14 Feb 2019
Jorge
Excellent and quick check in, good facilities
8/10
Excellent
30 Sep 2018
Pierre

Hilton Queretaro

The hotel is close to the downtown area, and it seems central in the city. Right next to and close to the hotel are restaurants. For the casual traveler or the business traveler, it is a nice hotel to stay at for the price.
8/10
Excellent
16 Jun 2018
Otilia
I wasn't very happy with the breakfast, but it's for being picky. Anyhow, on my birthday they sent me.the dessert and they made me feel special. I hope they keep doing it.
8/10
Excellent
30 May 2018
Abel

Food

I believe that the food at the restaurant can be better
6/10
Pleasant
08 Sep 2017
jesus fernando

Great for business, not so much for vacation

This is a rather nice hotel. It almost feels like you're in the US. Then, why not rate it higher?

1) It showed on my search as \"downtown\" and it is not. Queretaro is a very beautiful city and this hotel is off the beaten path. You can't walk anywhere from there.

2) Location showed as \"great\"!... see 1) above. Also, getting there is not easy. You can see the hotel but getting there is another issue entirely. If you don't know the area you'll have a hard time finding the hotel entrance.

I'd highly recommend this hotel for business travelers that don't care about the town they are in. If you are on vacation, pick another hotel.
8/10
Excellent
03 Sep 2017
Arnold

Great stay

Great stay... about 30 min away from Queretaro airport. Place has several restaurants around the hotel parking which get pretty fun since Thursdays. Area felt pretty safe people were friendly... hotel staff was great and very helpful and knowledgeable of the area. I would stay there again in a heart beat....
8/10
Excellent
29 Aug 2017
Victor
Nice location, good facilities, friendly staff.
It was a perfect choice for my purpose
10/10
Exceptional
25 Aug 2017
sandy

Perfect location

Was a perfect location for us. Clean, good size, no problem with parking the car.
10/10
Exceptional
23 Aug 2017
Verified traveler
Great location and great area convenient to all places
8/10
Excellent
09 Jun 2017
Verified traveler
Excelent beds and cleanest!!! Friendly and helpful staff!!
8/10
Excellent
02 Jun 2017
Adriana

Good stay

Good stay, my second room was cancelled
Family
10/10
Exceptional
07 May 2017
Verified traveler

All was ok plus. Just the breakfast service.

There was no enough dishes, no enough coffee cups, just two waitresses attending for all the people
8/10
Excellent
04 Oct 2016
Nely
Our room was very clean and the staff went out of their way to help us. They were very friendly and attentive to our needs.
6/10
Pleasant
22 Apr 2016
Don

HGI in Queretaro

This hotel is situated on the busiest highway in QRO. It does not matter the time of the day or night the truck noise is ever present. If you need to stay here make sure and pack a set of earplugs.
10/10
Exceptional
16 Sep 2015
Verified traveler

Outstanding room and staff

It was absolutely wonderful! From the get go, staff member Ruben Herrera was very helpful! He went above and beyond customer service! Rooms were exceptional and the price was very reasonable! Will be staying here again!
Family
10/10
Exceptional
13 Sep 2015
Barry

Well equipped hotel

Good hotel, only fault reception staff could be a bit friendlier
Family
8/10
Excellent
06 Aug 2015
Juan

Good

Clean place For one night stay, employees are very kind, Good service
Family
10/10
Exceptional
18 Jul 2015
Angel M
It was great. The breakfast was incredible.
Family
10/10
Exceptional
22 Mar 2015
Verified traveler

Extra Chargesd

The service was great, the only problem was that they charged me more for the 4th person which was my old grandmother.
Family
8/10
Excellent
23 Jan 2015
Verified traveler

Good Solid hotel -- but Not Spectacular

my first trip to Queretaro, as a woman traveling alone - so I chose a major chain that I trusted. Very nice hotel for the price --- but I discovered that Queretaro is VERY SAFE and there were much better local hotels that we absolutely beautiful and spectacular for the same price -- my next trip I will not be afraid to shop around.
10/10
Exceptional
06 Jan 2015
traveler

very good option

when we arrived the rooms were ready. all facility looks brand new and the team is very friendly
8/10
Excellent
27 Dec 2014
Al

Great service

Very comfortable. Great service. Nice beds. Big shower.
10/10
Exceptional
22 Oct 2014
rick

great place in Queretaro

The concierge and front desk person spoke great english and offered lots of assistance and tips.
The room was extremely comfortable, quiet and clean. Temperature was easily controlled and adjusted.
gym and pool are great, but never ate in restaurant. There is a great french pastry shop just a block away.
A bit of a walk to centro historico, but a very safe walk none the less.
Free on site parking was a plus.
tough to get to via the highway from GDL.
10/10
Exceptional
03 Sep 2014
Ignacio

Very nice hotel in Queretaro

Great location if you have a car. Hotel is very clean and rooms are cossy. Will stay there again for sure.
8/10
Excellent
20 Aug 2014
Dennis

free shuttle

Free shuttle service call from airport and they will pick you up.
Friendly staff
Far from airport 35 minutes
4/10
Poor
12 Jul 2014
Verified traveler
No English TV channels, poor location, slow internet.
8/10
Excellent
04 May 2014
Verified traveler

Got different room

I purchase king size And got 2 double beds, because wasnt clean.
10/10
Exceptional
08 Apr 2014
Verified traveler

Stay @ Hilton

Stayed for one night for a weekend trip. The hotel is well located, staff was very kind and the room very comfortable.
10/10
Exceptional
04 Feb 2014
Leonard

I would stay here again

This is an excellent hotel -- everything you would want or need for a business trip and more in Mexico
10/10
Exceptional
25 Sep 2013
Marie Anne

Nice hotel.

The staff was very helpful and were able to communicate in my language. The food at the restaurant was good.
8/10
Excellent
28 Aug 2013
Pedro

Nice clean hotel

Overall it was a nice stay. The only problem is that the hotel is a little far from all sightseeing. Nothing to see within walking distance. That being said, the hotel is very nice and clean, at a very good price. Great service as well!
6/10
Pleasant
17 Aug 2013
Efren

More a business than a family hotel

Very small pool
Good parking place, pharmacy, pizza and couple of restaurants closeby
6/10
Pleasant
26 Jul 2013
Carol

Far from attractions

This hotel is located on a small plaza near the entrance of the freeway. This hotel opened seven months ago; it’s clean, simple yet modern, and has a small bar inside the hotel restaurant. Upon check-in I was greeted by a very friendly gal, she checked me in and escorted me to my room, it seemed that they were understaff since the same lady brought in my luggage, the complimentary water I requested, and the room service orders. My Room was nice; It was located on the 5th floor and had a beautiful view of a nearby city, it also had a small fridge and the bed & pillows were so comfortable I was in shock! .There is free Wi-Fi but it never worked passed the second floor, it seemed that the connection was to weak and it would only pick it up in the first floor, when I complained about this issue the staff brought me an internet cable so I could connect via my laptop, but I only had my IPAD and Phone so this did not resolve my issue. So if you’re on a business trip and require internet access make sure you bring a laptop.
The Food there is average and reasonably priced, but they don’t have much variety or menus. In the same plaza there are a few restaurants, bars, hairs salons, and drycleaners. If you need transportation the front desk can assist you in contacting a reliable Taxi company. Taxi fees are very cheap there.
Family
8/10
Excellent
18 Jun 2013
bill

clean, comfortable room

great staff in restaurant, everyone on hotel staff had English as a second language
6/10
Pleasant
03 Jun 2013
comfnumb in TX

Hilton Garden Inn Queretaro

This is a roughly 5-month old property. The staff was very helpful however at times, they seemed somewhat confused. They also did not necessarily dress professionally (maint guys with holes in their shirts). I thought the hotel was older as the carpets in the hallway were heavily stained. I was surprised when they told me it has been open less than a year. Overall, it was a good stay, but definitely less than expected to be a Hilton Garden Inn.
8/10
Excellent
19 Mar 2013
Verified traveler

Need to improve

I think this hotel need to be improved although it offers good price.First the location in the google maps is not correct, I was lost because of this mistake and spent half hour to find the correct place. Second the hotels didn't have a underground parking.Third the location is not good for entertainment, it is just for sleeping. Finally I think the hotel self is good for sleeping & rest. It is very silent, and the room self is OK.
Family
10/10
Exceptional
08 Feb 2013
traveller

great hotel, great bed

very attentive staff---very clean--great breakfast
10/10
Exceptional
26 Jul 2026
Hector
Todo perfecto; en recepción Luis me ayudó muchísimo a realizar este proceso
8/10
Excellent
19 Jul 2026
Esther
La ubicación
Family
10/10
Exceptional
01 Jul 2026
Virginia
Todo ha estado bien siempre que nos hospedamos en el hotel, pero sí quiero hacer una recomendación, yo voy con dos adultos mayores y me gustaría que en las regaderas pusieran piso antiderrapante o algunas cintas antiderrapantes porque esta última vez, sí sufrieron mucho con mantenerse estables a pesar de la barra que está en la regadera, y no quisiera tener algún accidente con ellos.
Todo lo demás está muy bien.
Gracias!
Friends_and_family Family
10/10
Exceptional
29 Jun 2026
Lina
La habitacion practica. La cama muy comoda
Partner
2/10
Poor
05 Jun 2026
Ramon
Solo funciona 1 canal de televisión. Requiero mi factura de este pago y la plataforma no hay donde poder solicitarla. Favor de facturarme. Me urge!!!
Self
8/10
Excellent
02 Jun 2026
Ana Elisa
-
2/10
Poor
31 May 2026
CECILIA
El hotel comparte una plaza con bares que hacen ruido, las televisiones de todo el hotel no funcionan y el personal solo comenta que van a resolver pero no hacen nada. Camas en mal estado. No lo recomiendo en absoluto, por el precio hay mejores opciones
Family
8/10
Excellent
22 May 2026
Ramiro
Buen lugar, bien ubicado y limpio. El personal muy atento. Sugerencia, no ser tan cerrados. Iba una persona mayor con nosotros, no le dejaron entrar a la habitación a las 2 pm y el hotel no estaba lleno, un poco de flexibilidad.
Friends_and_family Family
10/10
Exceptional
19 May 2026
Francisco
Limpio
8/10
Excellent
16 May 2026
JOSE ANTONIO
Agradable
Family_with_children
10/10
Exceptional
14 May 2026
JESSICA ESPERANZA
Bien estuvo muy padre muy
8/10
Excellent
13 May 2026
Angel
El hotel requiere una renovación y mantenimiento urgente, el uso de alfombra en pasillos y recámaras lo hace ver y sentir sucio, además que es antihigiénico, la alfombra en la habitación donde estuve está súper sucia y eso le quita gran valor al personal que se esfuerza por hacer la limpieza en la habitación, el tapiz en el baño necesita de mantenimiento, en algunas partes está roto y despegado. La terraza de la habitación 109 no deberían de ofrecerla ya que no es agradable y no es terraza es un patio con 3 paredes que más que terraza es patio y además el ruido del karaoke a un lado la vuelve desagradable para vivir una estancia de fin de semana
Family_with_children
8/10
Excellent
08 May 2026
Gustavo
No había agua caliente y el aire acondicionado falló
6/10
Pleasant
02 May 2026
JOSHUA
No muy limpio el gimnasio, piscina . El restaurante no muy buen desayuno, muy poco
Self
8/10
Excellent
01 May 2026
LAURA
BUENO
Friends_and_family Family
8/10
Excellent
29 Apr 2026
María Guadalu
El Bufet bien, pude estar mejor
Partner
8/10
Excellent
27 Apr 2026
LAURA
buen servicio en el restaurante
Friends_and_family Family
6/10
Pleasant
25 Apr 2026
Miguel Antonio
Las alfombras de la habitación viejas y sucias ,y el desayuno no muy bueno ,
Friends_and_family Friends
10/10
Exceptional
20 Apr 2026
Beatriz
Excelenetes habitaciones y desayuno.
Partner
2/10
Poor
20 Apr 2026
Emilio
No había agua caliente, me comentó la gerente Patricia Hernández que se dañó una pieza y estaban reemplazándola, que me realizarían la bonificación por el inconveniente debido a que no pude hacer uso del servicio, a la fecha no me han realizado la bonificación y la Gerente no me responde ni me toma la llamada.
Self
8/10
Excellent
13 Apr 2026
Oscar
Todo estuvo excelente,excepto porque la habitación que nos asignaron tenía conexión con la habitación contigua y eso resultó ser un poco incómodo y que todos los días nos desactivaban la tarjeta
Partner
8/10
Excellent
09 Apr 2026
Emilio
La alfombra de la habitación muy sucia
Partner
10/10
Exceptional
08 Apr 2026
Eusebio
Excelente
10/10
Exceptional
05 Apr 2026
ZAIRA
Excelente el trato y el desayuno
6/10
Pleasant
04 Apr 2026
Tania
El desayuno es rico y buena variedad
Family_with_children

Location & surroundings

Hilton Garden Inn Queretaro
Prol Ignacio Zaragoza 99, Queretaro, Mexico

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Hilton Garden Inn Queretaro

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