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Real de Minas Queretaro Tradicional

Queretaro · Mexico

Constituyentes Numero 124 Pte Col El Jacal C.P.View location

8.4/10Excellent1,001 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort7.8/107.8
Condition7.8/107.8
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Real de Minas Queretaro Tradicional

This luxurious hotel is situated in the leisure centre of Queretaro, just a 5 minutes' walking distance away from the city centre. Guests will find themselves surrounded by countless bars, restaurants and entertainment opportunities. Many attractions can also be found nearby.

Guests are welcomed into a world of comfort and style. The guest rooms offer a high level of convenience, and are immersed in serenity and elegance. The hotel features leisure facilities to ensure that guests enjoy a restful stay.

Guests can enjoy an energetic workout in the gym, followed by a refreshing swim in the pool. The hotel also features an onsite tennis court. *** New security measures COVID-19:1st Mandatory use of mouth covers when entering our facilities. 2nd Guarantee on sanitation of rooms including accessories.

3 ° All our rooms without carpet. 4th Verification of body temperature to all our clients. H and M Distinctive Certifications

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With a stay at Real de Minas Tradicional, you'll be centrally located in Querétaro, within a 10-minute drive of Corregidora Stadium and Galerías Querétaro Shopping Center. This family-friendly hotel is 1.4 mi (2.3 km) from HILVANA Shoe & Fashion Outlet and 1.5 mi (2.4 km) from Querétaro General Hospital.

Make yourself at home in one of the 200 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Querétaro? This hotel has 16146 square feet (1500 square meters) of space consisting of a conference center and 16 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Pool access available from 9:00 AM to 7:00 PM.
    • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests traveling with a pet must present their pet's current vaccination record at check-in.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 185 for adults and MXN 185 for children
    • Pet deposit: MXN 750 per stay
    • Pet fee: MXN 750 per pet, per stay
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: MXN 220 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Galerías Querétaro Shopping Center 1 km / 0.6 mi
Querétaro General Hospital 1.7 km / 1.1 mi
HILVANA Shoe & Fashion Outlet 2.1 km / 1.3 mi
Santa Rosa de Viterbo Temple 2.2 km / 1.4 mi
Querétaro Cathedral 2.6 km / 1.6 mi
Alameda Hidalgo Park 2.6 km / 1.6 mi
Templo de Santo Domingo 2.6 km / 1.6 mi
Mercado Artesanal Querétaro 2.6 km / 1.6 mi
Autonomous University of Querétaro 2.7 km / 1.7 mi
Temple of San Agustin 2.8 km / 1.7 mi
Guerrero Garden 2.8 km / 1.7 mi
Querétaro Museum of Art 2.8 km / 1.8 mi
Temple of Santa Clara 2.9 km / 1.8 mi
Neptune Fountain 2.9 km / 1.8 mi
Museum of the Restoration of the Republic 2.9 km / 1.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 200
  • Number of floors (main building): 3
  • Double rooms: 179
  • Suites: 3
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
Show 43 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Local and international calls
  • Car hire
  • Room service
  • Laundry service
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Shop
  • Garden
  • Terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room: 19
  • Meeting room: 16
  • ProjectorExtra charge
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Outdoor freshwater pool: 1
  • Outdoor heated pool: 1
  • Sun loungers
  • Parasols
  • Children playground
  • Hairdressing salon
  • Beauty salonExtra charge
  • Breakfast buffet
  • Picnic
  • Children get free accommodation, meals payable on the spot
  • Identification card at arrival
  • Non-smoking establishment
  • Mini golf
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Real de Minas Queretaro Tradicional

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Real de Minas Queretaro Tradicional

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Real de Minas Queretaro Tradicional

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Real de Minas Queretaro Tradicional

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Real de Minas Queretaro Tradicional

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    Real de Minas Queretaro Tradicional

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Real de Minas Queretaro Tradicional

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Real de Minas Queretaro Tradicional

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Real de Minas Queretaro Tradicional

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH SHARED BATHROOMQUADRUPLE • WITH SHARED BATHROOMQUA.FH

    Photos are not available for this room type.

    Real de Minas Queretaro Tradicional

    QUADRUPLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Real de Minas Queretaro Tradicional

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Real de Minas Queretaro Tradicional

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 32 m²JSU.ST
    JUNIOR SUITE STANDARDPhoto unavailable6 photos

    Real de Minas Queretaro Tradicional

    JUNIOR SUITE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 2–4 • Adults: max. 3 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Room amenities

    • Centrally regulated air conditioning
    • Safe
    • Wi-fi
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Real de Minas Queretaro Tradicional

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Real de Minas Queretaro Tradicional

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Real de Minas Queretaro Tradicional

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE SUPERIORDOUBLE • DELUXE SUPERIOR • 1 Bedroom • 28 m²DBL.DX-SU
    DOUBLE DELUXE SUPERIORPhoto unavailable2 photos

    Real de Minas Queretaro Tradicional

    DOUBLE DELUXE SUPERIOR

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-SU

    Room amenities

    • Safe
    • Centrally regulated air conditioning
    • Minibar
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Real de Minas Queretaro Tradicional

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Real de Minas Queretaro Tradicional

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Real de Minas Queretaro Tradicional

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Real de Minas Queretaro Tradicional

8.4
Excellent
1,001 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
7.8 /10
Condition
7.8 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
24 Jun 2026
Guianeya
The bedas and pillows could be better, they are old mattresses and you can tell.it.
The staff is very friendly and we always have a great time when we stay here. We have been staying here since I was a kid now I am 48. So it brings me a lot of good memories.
The food was not as good as it was before, we ask for enchiladas miberas and the red sauce was tasting as burned.
I traveled with elder people so the fact that you can have food in their restaurant is very convenient.
The bar was the best amenity, cause we were watching a futbol game, we order a drink and it came with chips and peanuts. We enjoy a lot the person that was singing after the match.
Friends_and_family Family
10/10
Exceptional
15 Jun 2026
Valerio
Excelente atención por parte de toto el personal, particularmente de la recamarista sra Rita en general toda la experiencia fue excelente.
10/10
Exceptional
29 Apr 2026
Georgina
The service at the restaurant is amazing
Family
4/10
Poor
04 Apr 2026
Salvador
Property is nice and big, service is amazing but the rooms are terrible, old, ugly, very bad conditions, they need an upgrade, it's a nice hotel but I won;t come back because the rooms and the noise, we couldn't sleep, you can hear people, cars, etc.
Family
6/10
Pleasant
24 Mar 2026
luis
Carpet was not in good condition. Room smell was not very pleasant. Outside amenities were very good nevertheless. Bed was comfortable.
Family
10/10
Exceptional
22 Mar 2026
Salvador
Good
Partner
4/10
Poor
12 Mar 2026
Astrid
The property has potential, it's nice and big but the rooms need updating, they are very old and terrible :(
Partner
6/10
Pleasant
27 Feb 2026
Rebeca
This hotel has the potential to be a 5-star experience, but unfortunately it needs much better attention to maintenance and overall upkeep.

I reserved three rooms for my family and me while we attended a wedding. Starting with my room, the bathroom was missing part of the shower tile—it was not simply unpainted, but visibly incomplete. The bathroom also lacked proper ventilation, the mirror appeared old and worn, and the room had a noticeable humid smell upon entering.

In the second room, the shower drain was clogged. We reported the issue on the day we arrived, but it was never addressed during our stay. Additionally, the bathroom floor was not properly cleaned, and because of the flooding from the clogged shower, we had to use our own towels to dry the floor.

To add to the frustration, the room keys repeatedly became demagnetized. We had to return to the front desk multiple times to have them reactivated, which was inconvenient and disruptive.

Overall, the property has great potential and could offer a much better experience with improved maintenance and more responsive service.
Family_with_children
2/10
Poor
17 Feb 2026
Ruben
The room was dirty we changed 3 times different rooms all with serious problems. It was old and dirty. Sheets and beds need to be replaced. All the rooms need to be remodled
Partner
4/10
Poor
01 Feb 2026
jose roberto jesus
Rooms
Leisure Pet
6/10
Pleasant
15 Jan 2026
María Teresa
Hizo frío y no había cobija en la habitación
8/10
Excellent
12 Jan 2026
Edgar
The place is very well located, and the common areas are very nice. The rooms are fine, but the bathrooms are too old. The management needs to pay attention to these details. I wish I can attach some photos of the room, which is fine and has new furniture, but when it comes to the bathroom, it hasn’t been cared for in decades. The door is deteriorated, the sink and shower handles are from the '90s, as is the showerhead. Another important aspect is that the floor had accumulated dust, and when walking in socks, they turned BLACK. The low quality of cleaning can be seen on the lamps above the bed, where dust accumulation is noticeable, which caused me serious problems with my dust allergies at night.
Leisure Self
10/10
Exceptional
07 Dec 2025
Eduardo
Nice room nice staff, clean, quiet and secure.
Self
8/10
Excellent
04 Nov 2025
Daniel
Nice grounds with a relaxing ambiance
Leisure Partner
10/10
Exceptional
02 Nov 2025
Rafael
Everything is excellent. No complains
Leisure Friends
10/10
Exceptional
12 Sep 2025
DAVID
Cleanliness
6/10
Pleasant
29 Aug 2025
Manuel Alejandro
El hotel es bonito, los patios y la piscina están muy bien al igual que el restaurante. Las habitaciones se notan descuidadas y las camas están muy viejas, el aire acondicionado de nuestra habitación goteaba mucho y era imposible usarlo.
8/10
Excellent
14 Aug 2025
Jeanice Milagros
The cleaning service is excellent
Business_and_leisure Friends
4/10
Poor
02 Aug 2025
Brian
It’s just not an enjoyable place. Superficially, it seems great. It just isn’t.
Leisure Family
10/10
Exceptional
30 Jul 2025
Jose
Muy bueno
2/10
Poor
31 May 2025
CUTBERTO
La experiencia fue terrible, pues en el check in no estaba la habiatacion lista y tuve que dejar el equipaje en resguardo y cuando volvi en la noche no habia agua y un grupo como de 30 personas en recepcion protestando y filamdo para las redes sosciales, solo daban excusas y no soluciones, quise cancelar y me dijeron que no se podia porque lo compre en expedia, miles de mosquitos, mucho ruido por un concierto de rock, la habitacion muy sucia, pedi cambio y no habia disponibilidad, al otro dia me dieron otra habitacion por la noche y no habia toallas, ni kleenex, el recipiente de jabon y shampoo vacios y tardaron mucho tiempo en llevar las toallas y kleenex , finalmente termino al terrible experiencia.
Pedi una factura fiscal por las dos noches de estadia y no quisieron emitirla porque la habia yo prepagado por expedia y no podian hacerlo, como el gasto fue por negocios ademas de justificarlo, debo hacerlo fiscal por el tema de impuestos,solicito su apoyo.
Recomiendo no utilizar los servicios de este hotel, que lastima porque no esta mal la propiedad.
Qedo a la espera de una solucion para que me expidan una factura fiscal...mi correo es [email protected]
8/10
Excellent
29 May 2025
Alberto J
Me hospedé recientemente en el Hotel Real de Minas y la experiencia fue bastante buena en general. Es un lugar agradable, bien ubicado y con un ambiente tranquilo, ideal si lo que buscas es descansar o tener una estancia cómoda mientras conoces la ciudad.

Las habitaciones están limpias y tienen lo necesario para una estancia confortable. El personal fue amable durante toda la visita, y aunque no todo fue perfecto, cualquier detalle menor fue atendido con buena disposición.

Las áreas comunes están bien cuidadas, y en general se percibe un buen nivel de mantenimiento. Me gustó especialmente el jardín y la zona de alberca, que ayudan a relajarte un poco después de un día de actividades.

En resumen, es un buen hotel que cumple lo que promete. Volvería sin duda.
Business
10/10
Exceptional
22 Apr 2025
Jose
Great
8/10
Excellent
23 Mar 2025
María
Gracias
6/10
Pleasant
11 Mar 2025
Melody
Hotel limpio y el buffet estuvo rico. Lo que no nos pareció es las tarjetas de llave para entrar a la habitación, no funcionaron varias veces durante la visita. También, pedimos unas cosas al cuarto una noche, tres veces, y nunca llegó. Aparte de esto, la plancha en nuestra habitación, no funcionó bien. Se apagaba rápido y no le podías controlar la temperatura, entonces quemó una ropa.
Business_and_leisure
10/10
Exceptional
18 Feb 2025
Robert
The place is nice mexican stile, good roomservice, amazing food and friendly employees.
Friends_and_family Family
10/10
Exceptional
17 Feb 2025
Flor
Place is clean and staff is friendly. The rooms are spacious with great water pressure when showering. I will definitely stay here again.
Leisure Family
8/10
Excellent
05 Feb 2025
Verified traveler

Outstanding Hotel

Excellent service. Room are spacious. Very good cost/benefit hotel.
Business
10/10
Exceptional
25 Dec 2024
Mirna
great location
Leisure
4/10
Poor
04 Dec 2024
jose
El personal es exelente y la limpieza es exelente lo que realmente es terrible es la privacidad. yo rente una junior suite y podia escuchar todo lo q hacian y decian las personas en la habitation siguiente.. eso es algo que tendrian que mejorara
Leisure Partner
10/10
Exceptional
24 Nov 2024
Krzysztof
Overall very nice experience but... the hotel's restaurante does not offer a printed menu as an option. For that you can walk to near by VIPS
Leisure Partner
2/10
Poor
13 Oct 2024
Eduardo
Staff is not organized, we came for a wedding and they weren’t ready to service us
Leisure Family_with_children
6/10
Pleasant
17 Sep 2024
Beatriz
I was there for a wedding. Rooms are very dated, towels old, lamps in the room were broken, hall going to the room the windows dirty.
Room service opens at 7am, i would expect 6am for coffee, food is good. Staff is excellent.
8min away from downtown
Leisure Partner
10/10
Exceptional
16 Sep 2024
ALEJANDRO
Good location
4/10
Poor
10 Aug 2024
Juan
The room we were given was old and outdated. Apparently we got the old se ruin of the hotel where rooms have not been updated. Lin of sucks, since we have stayed there plenty of times before, at much better rooms, since we got a great rate we got the worst rooms available
Leisure Family
2/10
Poor
30 Jul 2024
Mario
Key will not work so having to go back constantly to reprogram and staff and not very friendly
I was traveling with 2 kids website said free rolling bed and I was charge an extra fee for the rolling bed
Again I was traveling with kids and family and was given a room next to a group of men partying knocking on my room asking for cigarettes and loud music thru the day and night I asked politely to the staff to change rooms or to ask the party to stop going to my room or turn the music down but they laughed and refused to move my family to another room it was not safe and uncomfortable traveling with two girls and a wife when staff can’t control they’re guest
Leisure Family_with_children
10/10
Exceptional
14 Jul 2024
Teo
All good
No issues 👍
8/10
Excellent
11 Jul 2024
Miguel
El servicio en el restaurante es apenas aceptable, no ponen empeño, la verdad pagar bastante dinero no está acorde con el servicio,
4/10
Poor
21 Jun 2024
Salvador
Is too old smells old and the sheets are terrible they give you a rushes
Leisure Family
4/10
Poor
17 Jun 2024
Alfredo
pésimo servicio a la hora de entregarnos nuestra habitación y nos dieron una habitación que no correspondia a la reservada
Leisure Partner
10/10
Exceptional
26 May 2024
Daniel
Good service!
Leisure Family
4/10
Poor
13 Apr 2024
Carmen
Mucho ruido mal servido al cliente en el restaurante
Leisure Family_with_children
10/10
Exceptional
09 Apr 2024
WALTTER
.
Leisure
6/10
Pleasant
09 Apr 2024
Carmen
Customer service poor
4/10
Poor
01 Apr 2024
Alberto
El la tarde en los pasillos empieza un olor a caño y está el olor toda la noche en le cierto de baño se concentra el olor, pedimos un poco de hielo y me dijeron que tenían un costo
Business
10/10
Exceptional
31 Mar 2024
María Fernanda
There’s a mall behind the hotel that has everything
Excellent place and location
Leisure Partner
10/10
Exceptional
17 Mar 2024
Mariano
Todo muy bien excelente servicio!
Leisure Partner
4/10
Poor
04 Dec 2023
Verified traveler

Not recommended

Management is offering room reservations for rooms they do not have available. We prepaid for two junior suites with king size beds, only to be told on arrival that they were oversold. They then tried to put us in a nearby hotel. Really? Then, after letting them know that was not ok, they put us in a larger suite with adjoined room with two beds. Not at all what we planned for but at least we were on the same property.
Friends_and_family Family
6/10
Pleasant
12 Sep 2023
Rene
We used Expedia to make the reservation and got a very old room. The bathroom had a bad smell. I had family staying in rooms that were reserved directly with the hotel and there was a world of difference with ours.
6/10
Pleasant
12 Sep 2023
JOSE
The hotel is a bit old. Rooms need remodeling. The A/C of our rooms wasn't working.
Leisure Family
4/10
Poor
27 Jul 2023
Daniel
Unfortunately we found a lot of mosquitoes inside the room, there are a lot of spiderwebs in the ceiling, the toilet tank kept running after flushing and there was a water leak in the shower with mosquitoes everywhere. The hotel looked nice in the website but unfortunately was not as clean as we expected.
Leisure Family
8/10
Excellent
13 Jul 2023
Elena
Good hotel but nothing special
Leisure Family
10/10
Exceptional
07 Jul 2023
Jorge
Good staff
Leisure Family
4/10
Poor
22 May 2023
MARIO
Bad - I was forced to PAY an extra fee for my dog that I was never informed nor was describe in the property details. The Manager was not helpful at all. She said that if I don't pay I have leave (it was midnight in Mexico). This is not about money but to be righteous..
Pet
6/10
Pleasant
30 Apr 2023
Laura Leticia
La habitación olía bastante mal. El baño para la regadera estaba tapado y se inundó el baño. Las llaves de agua no cierran bien. Y el teléfono no servía
Leisure Self
8/10
Excellent
17 Apr 2023
Gilles
Definitely an older hotel the gym was the biggest letdown old apparatus that don’t work forget about the tennis courts and swimming pool way too warm. Very family oriented hotel. Not for adults who wanna get away from the children.
Partner
10/10
Exceptional
26 Jul 2026
Christian
Todo bien
4/10
Poor
25 Jul 2026
Karina R
El personal muy amable, el lobby corresponde a un hospedaje de 4 estrellas, sin embargo al llegar a la habitación, definitivamente no corresponde a un hotel de dicha categoría, el techo sucio, toallas y sábanas sumamente percudidas y rotas, muebles de baño rotos, y los demás muebles viejos y sin mantenimiento. El internet es en exceso intermitente, no pude trabajar bien porque me quedaba sin internet teniéndo que volver a conectarlo, es muy lento. De verdad que nos dieron un cuarto muy malo. También a la hora de hacer check inn nos pidieron firmar una serie de lineamientos que no corresponden a un hotel de categoría 4 estrellas por ejemplo nos indicaron que si se pedía cambio de sábanas o aseo del cuarto tenía un costo extra
8/10
Excellent
25 Jul 2026
cutberto
Nada
6/10
Pleasant
20 Jul 2026
José Manuel
La propiedad necesita urgentemente una remodelación a fondo
Family_with_children
10/10
Exceptional
15 Jul 2026
Jesús Eduardo
Todo el personal excelente !! Las instalaciones en buenas condiciones 10/10 Restaurante súper rica la comida !
Family_with_children
10/10
Exceptional
15 Jul 2026
Jesús Eduardo
La atención estuvo excelente, la comida del restaurante súper rica, los precios son accesibles y todas las instalaciones estaban 10/10
Family_with_children
8/10
Excellent
13 Jul 2026
Eduardo
Lugar cálido y limpio
Family
10/10
Exceptional
12 Jul 2026
Maria de los Angeles
Todo está muy bien pero las habitaciones que dan a la parte trasera son muy obscuras
Family
10/10
Exceptional
08 Jul 2026
Roberto
Podría estar mucho mejor si le dan una pintada
10/10
Exceptional
08 Jul 2026
Jose
La ubicación muy buena
10/10
Exceptional
05 Jul 2026
Elba
El baño requiere remodelación
10/10
Exceptional
05 Jul 2026
Adgam
Un lugar super agradable, donde puedes descansar muy cómodamente
Family
2/10
Poor
02 Jul 2026
Abel
La habitación vieja muy sucia con cucarachas fatal nada q ver con lo q ponen a la hora de reservar
Friends_and_family Family
4/10
Poor
28 Jun 2026
Enrique
Queja sobre el personal, mis 2 noches de estancia, no pudieron callar unas personas que estaban haciendo mucho ruido y no dejaban dormir
Self
10/10
Exceptional
25 Jun 2026
ANA ELISA
Muy lindo
10/10
Exceptional
25 Jun 2026
Loren Verónica
Mi única gran sugerencia es que las toallas de las habitaciones estén mucho, pero mucho más limpias. Cuando sean lavadas no las dejen percudidas ya que se ven grises y hasta con maquillaje de la persona anterior que la usó.

De ahí en fuera, estuvo agradable mi estancia.

Gracias.
Family
8/10
Excellent
21 Jun 2026
Alfredo
Todo excelente
Excepto que tiene horario la alberca, no pudimos disfrutar mucho ya que nos tocaron lluvias
Family_with_children
10/10
Exceptional
19 Jun 2026
Yadira Isabel
En la habitación 317 el aire acondicionado no funciona correctamente y se cae el agua
De ahí en fuera excelente hotel y regresaría de nuevo
Family
8/10
Excellent
17 Jun 2026
Daniel
Bueno
Family_with_children
6/10
Pleasant
15 Jun 2026
Omar
Una construcción antigua, muy pintoresca, que a pesar de estar en área muy comercial, con mucho movimiento vehicular, ya dentro de la propiedad se respira tranquilidad
Por el otro lado, creo que le falta mantenimiento, la habitación que me tocó en planta baja olía a drenaje, que con tapar la coladera de la regadera se solucionó
El mobiliario del baño dejó que desear, la llave del lavabo suelta , y en general, se veía descuidado
Considerando el precio, yo creo que vale la pena visitarlo
Partner
10/10
Exceptional
15 Jun 2026
Juan pablo
Atención muy eficiente y rápida, instalaciones limpias y un hotel muy tranquilo.
Family_with_children
6/10
Pleasant
14 Jun 2026
Karina
Son las camas mas duras en las que he dormido en mi vida!
El hotel no está tan mal, pero si se siente muy anticuado ya. Necesita una renovación de habitaciones. Mi familia y yo rentamos tres y las tres tenían muy malas almohadas y colchones.
Es un hotel bien ubicado y muy conocido en Querétaro, así que sería bueno que cuidarán esos detalles.
Family
10/10
Exceptional
14 Jun 2026
Gail
.
Family_with_children
2/10
Poor
10 Jun 2026
Jorge Alberto
Lástima del personal q es tan amable cuando las habitaciones están hechas un asco pelos, cabellos en la regadera en la cama dentro de las cobijas la alfombra sucia la tele de las más viejas una muy pero muy mala experiencia en este hotel nada recomendable aunq su lobby e instalaciones da. Otro aspecto realmente la habitación q es la que cuenta espantosa
Business
10/10
Exceptional
09 Jun 2026
Daniel
Todo bien
Self
10/10
Exceptional
08 Jun 2026
Luis Juan
La habitación asignada, fue regular, es una habitación de las más antiguas del hotel con un sillón de cemento en lugar de tocador, la habitación tenía una puerta de comunicación con la otra habitación lo que la hace con poca privacidad, el costo fue muy accesible, tal vez por ello la calidad del cuarto
Partner
8/10
Excellent
08 Jun 2026
Gerardo Miguel
Es un buen sitio y las instalaciones relajantes
Friends_and_family Family
2/10
Poor
07 Jun 2026
Maria de Lourdes
Lleno de animales, las arañas corrían por la cama, el baño con cucarachas, olía a drenaje
Family_with_children
10/10
Exceptional
06 Jun 2026
Sergio
Todo bien en el lugar
Business
8/10
Excellent
02 Jun 2026
Aldo misael
Es básicamente lo necesario, no lujos, algo rústico
Buena alberca
Family
6/10
Pleasant
30 May 2026
GIAN FRANCO
Instalaciones viejas y anticuadas.
Family_with_children
10/10
Exceptional
24 May 2026
LUZ ELIZABETH
He llegado varias veces a este hotel y me gusta mucho por la atención, la comida es buena, el ambiente de las actividades extra también es entretenido, la alberca en buenas condiciones y la cercanía con lugares de interés. Tal vez los únicos puntos de mejora es el tema de los baños en las habitaciones, a veces la palanca no jala a la primera y debes esperarte un rato a que reaccione. De igual manera el estacionamiento ya quedó un poco chico y los espacios son reducidos. Fuera de eso estacionamiento mi hotel de preferencia para Querétaro :)
Family
10/10
Exceptional
24 May 2026
Manuel Sergio
Excelente opción, servicio y atención!!!
Friends_and_family Friends
10/10
Exceptional
19 May 2026
Veronica
Esta muy bonito, está limpio y fue muy agradable nuestra visita
Family
10/10
Exceptional
17 May 2026
Edgar Javier
Nos gustó mucho la experiencia. El hotel está lindo, limpio, muy bien ubicado, a solo 10 minutos del centro histórico. Amplio estacionamiento y bajo techo. La alberca grande y templada. La habitacion limpia, aunque extrañé un pequeño refri. Y olvidé llevar un cepillo de dientes, y no tuvieron uno en el lobby.

El restaurant muy rico, tanto el buffet, como el room service y los meseros nos brindaron un enorme buen servicio.

Definitivamente regresaremos
Family_with_children
8/10
Excellent
17 May 2026
Oscar andre
Muy bien hotel pero le falta algo de inversión, podría ser increíble, colchones algo duros para otras cadenas que tienen unos súper suaves y cómodos
Friends_and_family Family
10/10
Exceptional
17 May 2026
Maricela
Excelente servicio
Family
10/10
Exceptional
15 May 2026
Andrea
Excelente atención, igual en el sentido de las mascotas súper atentos
Partner
10/10
Exceptional
14 May 2026
José Antonio
Limpio
Partner
6/10
Pleasant
11 May 2026
maria abigail
EL HOTEL YA ES UN POCO VIEJO Y LA HABITACION QUE ME TOCO LAS CAMAS NO ESTAN RENOVADAS , LAS BASES ESTAN ROTAS Y LOS COLCHONES MUY VENCIDOS, LA ALBERCA SIEMPRE ESTA LLENA YA QUE COMO TIENEN EL DAYPASS , VA MUCHA GENTE , LOS MESEROS NO SE DAN ABASTO Y NO TE PERMITE HACER USO DE LAS INSTALACIONES DESPUES DEL CHECK OUT COMO EN OTROS HOTELES ,AL MENOS QUE PAGUES EL DAYPASS
Partner
2/10
Poor
07 May 2026
ALBERTO
De verdad jamás había visto una habitación tan jodida y en mal estado. El aire no servía, la TV no servía y tampoco el internet. Dos camas duras , el pasillo para ingresar a la habitación sin luz totalmente, sin agua de cortesía. La peor experiencia que he tenido en un hotel, bueno ni siquiera un hostal está en tan malas condiciones. Lo único que respeto fue la amabilidad de la chica que nos atendió en recepción y supongo que ya sabía de lo que nos quejábamos y nos reembolsó la noche que pagamos. De verdad lamentable la voracidad de este tipo de empresas que lo único que les interesa es el cobro.
Family
6/10
Pleasant
07 May 2026
Elizabeth
Rent rum, fin simbassäng under trevliga träd och blommor, snäll personalen, Tyvärr respekterar de inte simbassäng öppettider (sen åtminstone 30 minuter varenda dag). Dåligt wifi och dålig mat i restaurangen. Svårt att sova pga mycket ljud.
Friends_and_family Family
10/10
Exceptional
07 May 2026
JAVIER
Todo muy bien 👌
Excelente
Partner
6/10
Pleasant
03 May 2026
julieta
El hotel no avisó que tienen servicio de Day Pass donde la gente puede asítir al hotel y hacer uso de las albercas e instalaciones por una módica cantidad y los huéspedes no pudimos hacer uso de la albercas e instalaciones porque parecía balneario. Y eso no me gustó
Family

Location & surroundings

Real de Minas Queretaro Tradicional
Constituyentes Numero 124 Pte Col El Jacal C.P., Queretaro, Mexico

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Real de Minas Queretaro Tradicional

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