Name: Red Roof Inn Milwaukee Airport
Address: 6360 South 13th Street, Wisconsin, 53154, US

10/10

Exceptional

31 Jul 2026

XU

Like it

2/10

Poor

27 Jul 2026

Jason

There were rat droppings and n the floor... is there any more to say? Fridge was flooding the room with melted ice. Worst stay ever we left

2/10

Poor

19 Jul 2026

Deanna

The Room was disgustingly dirty, the sheets bad stains that look like blood and I saw a total of 3 bugs. We checked in at 12:45AM we left by 1:03AM

Partner

2/10

Poor

19 Jul 2026

Alondra

the bed had yellow stains , had bed bugs . no extra toilet paper no microwave & the check in staff was rude .

Partner

2/10

Poor

17 Jul 2026

Alice

The room was dirty, with ants in the bathroom, mold on the ceiling and the carpet between the beds turned our feet black. The beds were scraps of wood put back together somehow. Under the mattresses they had holes drilled or cut into them all over. The most bizarre thing I've ever seen.

Friends_and_family Friends

2/10

Poor

16 Jul 2026

Porsha

I checked in at 4:pm. First off there’s a deposit that you won’t find out about until you get to the property. I changed rooms 4 times. First room, the floor had about a inch of water, second room tv didn’t work and sheets on bed had stains, room 3 tv didn’t work, lastly room was decent enough, at that point I was too tired to care. Police have a heavy presence. Third shift staff was seen handing a cop every customer copy of our ID’s and our room number, I have a video of that. Police ran everyone info that was parked there and I’m sure ran everyone name. I didn’t know I give up my phone right when I stay at a hotel! Also, with that many police, it was a lot of sketchy things going on at 2:am. Safe to say I survived and won’t spend another dime with this hotel chain

Partner

2/10

Poor

29 Jun 2026

Brandon

Air conditioner was busted and leaking all over the room. The room smelled bad like a wet dog

Partner

2/10

Poor

29 Jun 2026

Nichole

As soon as I walked in the room all I could smell was a strong odor of smoke, I instantly called the front desk and raised concerns about the strong smell of smoke in the room and notified the staff that I was allergic to smoke and could not stay in that room. I was moved to a different room which I inspected to make sure it was clean. The sheets were dirty with hair, and what appeared to be blood and seamen, the floor was also dirty throughout with hair and sticky stuff. The lamp, desk chair and ac were covered in rust. The arm chair had tears all over it. The lamp cord was covered in dust. The flooring had gaps in it. I refused to stay in a room that was so unclean. I went to tell the front desk attendant and he was smoking in the lobby, right after I had just told him I was allergic to smoke. I asked to be refunded, but he told me I had to call Expedia. I spoke with Expedia and they said the property would be the ones to refund my stay. I ended up having to drive for a few hours at 11pm to get home. This was the worst experience I’ve ever had at a hotel. In the State of Wisconsin it is illegal to smoke in hotel lobbies. This was very unprofessional of the staff. I have pictures of all of these things as well. I would like to be refunded the money I spent for a service that was not provided and for the unsafe conditions.

Partner

4/10

Poor

28 Jun 2026

James

Took smelt like smoke. Tv wasn’t working

Family_with_children

4/10

Poor

27 Jun 2026

Sarah

The light in the bathroom did not turn on would occasionally flicker but not turn on. The door handle to the bathroom was barley attached to the door which had a big hole on it. The ac unit was busted in did still work.

Friends_and_family Family

6/10

Pleasant

21 Jun 2026

kay

Basic hotel at a great price. Good mattress. Clean. Could do better on upkeep. Had Clanky fan, dead electric outlet for light, headboard lights didn’t work. No fridge or microwave, which we didn’t care about.
Location is safe, with several higher rated hotels on the same block.

Partner

6/10

Pleasant

20 Jun 2026

Jon

No fridge, Only got 2 towels for 3 day stay and asked for 2 more after first night. No maid service. We got by ok. Quite slept good. We needed a budget stay and it met our needs.

Friends_and_family Family

2/10

Poor

12 Jun 2026

Bailey

I promise you, you do not want to stay here. We got room 123 and it was digusting. All the fixtures were falling apart and when I went to check the bed I moved the fitted sheet and all you can smell is animal pee. The floor was dirty and the room smelled like mold, pee, and i don’t even know what else. Asked to be switched to a different room and got moved to 111. The moment we walked in it just wreaked horrible, worse than the first room. That’s when I called Expedia to get a refund because I honestly could not stay there. I’m still trying to get a refund from the red roof inn/expedia. This isn’t even a place where you want to just sleep, don’t do it.

Partner

2/10

Poor

07 Jun 2026

Kierra

Their rooms have bedbugs & staff shows no concern at all.

4/10

Poor

06 Jun 2026

Tonya

The rooms were run down. Smelled of cigarette smoke.

Family_with_children

4/10

Poor

05 Jun 2026

jennifer

There were bugs in my room, half of the lights and plugs didn’t work

Self

2/10

Poor

05 Jun 2026

David

Wi-Fi is horrible. There’s no signal some rooms are not clean properly and some rooms have odors in it when it unpleasant stays I ever had a red roof in.

Self

2/10

Poor

30 May 2026

Javier

Not a good stay
Dirty
Faucet was broken
Stains in the walls
Doors all scratched up
Very concerning
Th BIGGEST THING WAS THE SMELL
REEKED LIKE CIGARETTES

4/10

Poor

29 May 2026

Mac

During check in, the front desk guy argued with me about a $50 cash deposit that was needed during check in that I informed him wasn’t listed anywhere. The place had a moldy smell to it. The Internet was down the entire time I was there and most of the channels on the tv didn’t work. Finally, my daughter left with a bunch of small bites on her leg. Wouldn’t recommend

Friends_and_family Family

4/10

Poor

24 May 2026

Stéphan

Sale et délabré.

Partner

10/10

Exceptional

21 May 2026

Tracy

Definitely great price l9l

4/10

Poor

21 May 2026

Cassie

Staff was extremely helpful and great location.

Self

2/10

Poor

20 May 2026

Tawanna

Omg the housekeeping was rude & spoke no English the room smelled of Dirty mop water & urine the linen was dirty I fell out of the chair because it was missing wheels the tub /shower was disgusting the paint was peeling off all over. The shower liner was moldy and the shower head was rusty I bought cleaning supply linens & bug spray to inhabit his stay.

Business

8/10

Excellent

18 May 2026

Telissa

parking clean rooms

Self

6/10

Pleasant

06 May 2026

Edward

yes

Self

8/10

Excellent

03 May 2026

Steven

Yes

8/10

Excellent

29 Apr 2026

Steven

Clean room, walls very thin,

Self

10/10

Exceptional

05 Apr 2026

William

The property was as described…

10/10

Exceptional

29 Mar 2026

rose

Make if you have a handicapped person to ask for a wheelchair assitable room

Partner

2/10

Poor

15 Mar 2026

Leslie

The rooms were nasty!!! There were blood stains on the sheets, hair on sheets and all over the floor, towels were dirty, and I got bed bug bites all over my body!!!! The front desk man was creepy and asking personal questions. I would never recommend this place.

Business

4/10

Poor

01 Mar 2026

Tequita

Then need a whole new furniture, ants and roaches and every time I get my input, it don’t be no changes they got mode too

10/10

Exceptional

07 Feb 2026

Bautista

friendly staff and

Business Family

4/10

Poor

01 Feb 2026

Jose

There was black mold all over the shower, toilet had not been cleaned and the guy checking in was sort of rude.

Self

8/10

Excellent

13 Jan 2026

Shannon

Clean rooms, quiet

Friends_and_family Family

8/10

Excellent

15 Dec 2025

Shannon

Clean rooms, and pretty quiet.

Friends_and_family Family

2/10

Poor

11 Dec 2025

Tequita

Room nasty have roaches have ants and electric problem outside

Business_and_leisure Family_with_children

2/10

Poor

10 Dec 2025

Nadjib

I'm asking people to be careful not to leave anything in their rooms because everything was stolen from mine. The police came, and I filed a complaint. I asked to speak to the manager, but he said he wasn't there, maybe he'd come. Another tenant told me that a car was stolen from the hotel parking lot yesterday. Be careful with your belongings

Self

6/10

Pleasant

03 Dec 2025

Nadjib

The employees is no good

Business Self

10/10

Exceptional

03 Dec 2025

Lisa

Staff was very friendly from check-in thru check-out. They went above & beyond. The minute I opened the door, the room smelt very Refreshing, perfect room temperature, the bedding was extremely clean and fresh .. once jumped in the bed, I was very comfy. Pillows nice, new, and fluffy. The bed was most comfortable .. nice plush mattress. That’s Important. I was happy and will be going back. :)

Leisure Pet

10/10

Exceptional

03 Dec 2025

Latavia

The beds are super comfortable and soft

Leisure Family

2/10

Poor

29 Nov 2025

Terrell

No deposit on website or no where in the hotel, when I questioned it, he cancelled my reservation! And hotel.com never gave me a refund! STAY AWAY!!!

Friends_and_family Family

8/10

Excellent

28 Nov 2025

Cotis

Great

Self

2/10

Poor

27 Nov 2025

Tequita

Roaches ants in the room they need to remodel this whole building. It’s hard to get rid of the roaches for you get roaches.

Business_and_leisure Family_with_children

2/10

Poor

18 Nov 2025

Andre

Ask for room services 3 times in my 8 days of stay and receive 0

Business

8/10

Excellent

17 Nov 2025

Vernita

The overall experience was good just the police harass the people who stay there

Friends_and_family Family

8/10

Excellent

15 Nov 2025

laron

Room was very clean and neat

Leisure Partner

6/10

Pleasant

14 Nov 2025

Jose

Ok

Self

2/10

Poor

06 Nov 2025

Juan

I left after the room .
I found what seemed like dry blood in the bathroom.
The tub was never cleaned.
I could only imagine how the rest was.

I left immediately and checked out at the front desk.

The lady at the front didn’t know what to do or say .

I told her I wanted a refund.
I was not going to stay in another room .

I have been a chief engineering for over 25 years.

This is a disaster.

Johnny

Partner

6/10

Pleasant

04 Nov 2025

Chelise D

Check in and front desk were terrible 😞. The rooms and room cleaning ladies were awesome 😇

Self

10/10

Exceptional

03 Nov 2025

Judy

Clean

8/10

Excellent

25 Oct 2025

Hailee

Lots of parking and close to airport.
Walls are thin and the shower was loud.
Beds were clean but our comforter had an old stain on one of the beds. So we only slept in one bed.
It's what you would expect with these motels. Staff was friendly and check in was easy.

Leisure Partner

2/10

Poor

17 Oct 2025

Stephanie

Only stay if you HAVE to

The gentleman was very nice and helpful checking me in. The room was awful! I was desperate for a room as everything else was booked. I felt safe parking but just an awful room. Smell wasn’t great, floors not clean, bed was not comfortable. If it was only $75 for the night but I paid $175 ish. Again…I was desperate

10/10

Exceptional

09 Oct 2025

Terrell

Great

4/10

Poor

07 Oct 2025

Pamela

Roaches in the room. Cover over the covers were looking dirty

Business_and_leisure Self

10/10

Exceptional

06 Oct 2025

Judy

We had a very nice stay bed was comfortable

10/10

Exceptional

05 Oct 2025

TERRY

The staff here is excellent. Easy check-in and they are available 24 hrs. Plenty of parking and lots of room options.

8/10

Excellent

03 Oct 2025

William

The check in went smooth. The staff was friendly. The room was recently painted. The furniture needed to be updated. But I really didn’t need to use it. The location had lots of places to eat and drink nearby.

Self

2/10

Poor

29 Sep 2025

Queenie

I've never stayed in a hotel or motel with cockroaches

Leisure Family

10/10

Exceptional

26 Sep 2025

Ayush

Good

8/10

Excellent

26 Sep 2025

TERRY

Clean Room

6/10

Pleasant

15 Sep 2025

john

Old steady once again

Ive had some bad experiences at other RRIs but never this one and ive stayed here many times over the last 7 years. If you want a cheap alternative and dont have high expectations than this an ok place to lay your head for a night

Business

2/10

Poor

15 Sep 2025

Abdul

The room smelled like weed and the bed was not comfortable

10/10

Exceptional

30 Aug 2025

Larry

Everything was very clean. It was very quiet

Self

4/10

Poor

24 Aug 2025

Susan

Affordable option but definitely needs updated and cleaned. The furniture, bathroom, etc have all seen much better days. Did feel safe and the staff was great but would not choose to stay here again.

Leisure Self

2/10

Poor

24 Aug 2025

Cindy

I really can't say that I liked anything about this property. It is run down, used, the bedding was stained and worn with holes in the comforter. The smell was not pleasant. The place was not represented very well at all online
I would have never stayed here had the pictures online were true to actual. Shoddy and was told prostitution/drugs are very common here. Be careful. I'm just disgusted. I asked for a different comforter from the staff. She didn't speak English well at all but all she could say was \"it's clean\".

Leisure Friends

2/10

Poor

23 Aug 2025

Verified traveler

Superior king room had a pungent dog smell, regular king room had mold in the bathroom and urine on the seat

Friends_and_family Friends

2/10

Poor

19 Aug 2025

Sharon

We used to use that particular red roof in years ago and it is really gone downhill. You all need to upgrade it big time holes in the walls dirty carpets. Just a bad experience. I would never use it again.

Leisure Friends

2/10

Poor

16 Aug 2025

Christina

Place was awful

Leisure Family

2/10

Poor

16 Aug 2025

Michael

When arrived there were two police officers walking the property looking for someone from a disturbance. I did book this somewhat last minute and thought since it was near the airport would be safe. After a somewhat steady disturbance throughout the evening from other “patrons or guests” I woke up to realize this property had people living in the rooms for more than one night. The parking lot had cars broken down and lived in. Also after showering I grabbed not just the first towel to find it spotted with dirt but both towels. I ended up using my clothes to dry myself. If this wasn’t all bad enough the property charged my $50 incidental hold which took several phone calls to straighten out. Overall I would not recommend this property unless you were a heavy sleeper and a member of a swat team.

Leisure Self

4/10

Poor

13 Aug 2025

Jason

Grimy (but close to the airport)

Pretty grimy and our room smelled faintly of smoke. No one was at the front desk when I tried to check out, so it's possible that I'm still officially staying there. We were looking for somewhere cheap near the airport to avoid an early-morning drive for a flight, and I guess we got what we paid for. I wish we'd paid $20 more for one of the other inexpensive options across the street.

Friends_and_family Family

6/10

Pleasant

11 Aug 2025

Ryn

The room was quiet and the bed was comfortable. When checking in, the receptionist commented that they weren’t sure they had a room clean (at least an hour after check-in time, and with a reservation). The room wasn’t much; the door catch was broken, the door would stick and not close all the way. It was more a motel than hotel. But it was cheap and did the job.

Leisure Partner

10/10

Exceptional

10 Aug 2025

Nick

Perfect

10/10

Exceptional

08 Aug 2025

Alejandro

Bed was very comfortable but more importantly is the staff. Very friendly and went above and beyond to keep me satisfied with my stay. The staff and the front desk were beyond professional and had a very positive

Business Self

4/10

Poor

04 Aug 2025

Alexis

Good management. Unclean floors and room.

Business Self

10/10

Exceptional

02 Aug 2025

Nancy

Nice staff

6/10

Pleasant

31 Jul 2025

Teresa

Better Customer Service

Self

8/10

Excellent

31 Jul 2025

Sagrario

Close to the airport if that matters to you.
No refrigerator which is a huge inconvenience.

Business Self

6/10

Pleasant

30 Jul 2025

Hugh

Hard to get in too. With out getting hit with traffic

Leisure Family

6/10

Pleasant

28 Jul 2025

cecilia

When i walked in the room there was garbage

Business Partner

4/10

Poor

27 Jul 2025

Mary

There was no WiFi and the room was damp and there was no hot water on the sink and rusty airconditioner.

Leisure Family

8/10

Excellent

27 Jul 2025

Charles

Worked well for a quick overnight stop while traveling through. Easy access to I-94 and the Milwaukee Airport.

Business_and_leisure Family

4/10

Poor

26 Jul 2025

Brant

People below us were smoking in the room the whole night and made our room smell. Check in also took 20 minutes

Leisure Partner

8/10

Excellent

26 Jul 2025

George

I was there to do some touring around southeastern Wisconsin. All I was looking for was a place to SSS - Shower, sleep, and shave. Not luxurious, but clean and inexpensive. Facilities are a bit worn, but room, bath, and linens were clean and filled my needs well.

Leisure Self

10/10

Exceptional

24 Jul 2025

Francisco

Service was great

2/10

Poor

23 Jul 2025

Shasta

The place was disgusting

Due to delays in my flight, I was not able to check in until two a m. There was somebody available at the front desk to help me and I got my key. I should have known by the amount of people with their doors open, misic playing, and people sitting outside in camp chairs. When I opened the room, my eyes watered from the smell. I went back to the front desk and had to wait to speak to the same woman behind a group of 4 young ladies. Lets just say I was questioning their profession at almost 2:30 am. I finally asked for another room, but they were full. When I asked for a refund, the woman at the desk said no. I asked to call the manager or have someone speak to me She said, no, and that they would tell me the same thing. That if I was unhappy with that answer, then all I could do was call the police. I ended up taking an Uber back to the airport because an event had every hotel booked, and I slept in a chair until 7 am and could pick up my rental car and continue my trip.

Friends_and_family Family

2/10

Poor

22 Jul 2025

Ed

Right when I arrived in the front lobby it freaked of cigarette smoke. Then when I was waiting to check in, the rather large lady with facial hair took a call, she was very impatient with the person on the phone.
When I walked into the room I rented, the smell of cat pee nearly knocked me flat! Of course I couldn’t get a refund, they offered another room, but it was too late. Damage done. I’ll never stay at another Red OOF inn again!

Leisure Family

6/10

Pleasant

20 Jul 2025

Charles

The staff was excellent. Courteous and friendly and concerned about the customer. The room I was in had a worn out lumpy mattress, the bathroom door had been damaged and the wall at the floor in the bathroom had water damage. The free coffee was delicious.

Friends_and_family Family

6/10

Pleasant

15 Jul 2025

Jessica

This hotel is fine for an overnight stay but I wouldn't stay any longer than that. The room was clean enough, but the condition of the rooms are abysmal. My air conditioner looked like it had been hit by a car (although it worked), my comforter had cigarette burns in it, and the carpeting between the beds was so matted I kept my shoes on the whole time. The furniture is damaged and worn, everything needs to be replaced. I've stayed here twice but it might be the last time.

Leisure Self

2/10

Poor

14 Jul 2025

Noemi

Horryble service. I reserved and paid for a 2 bed room they gave a one bed room. I asked them for I I had paid for and they didn't have anymore rooms.

Leisure Family

10/10

Exceptional

13 Jul 2025

Carlos

Did not like the low toilet and the bed was terrible. Two bars sticking out of the bed frame on both sides. Seemed like the box spring was to small for frame and had to be careful not to scrap my foot and leg getting out of bed

Leisure Self

10/10

Exceptional

11 Jul 2025

Shannon

Plenty of security in the parking lot felt really safe

Business Partner

2/10

Poor

11 Jul 2025

kelly

The ac vent is broken and covered in dust, comforter has burn holes in it, cracks on doors, floor, curtains are stained yellow, just gross.