Name: Hawthorn Extended Stay by Wyndham Milwaukee Airp
Address: 1001 W College Avenue, Oak Creek, 53154, US

10/10

Exceptional

31 Jul 2026

Dale

Room was extremely clean and neat

2/10

Poor

30 Jul 2026

Laura

I was very disappointed with my stay. The room had cockroaches, which made me feel extremely uncomfortable and concerned about cleanliness. Finding roaches in the room is unacceptable for any hotel, and it completely ruined the experience. I expected a clean and safe place to stay, but unfortunately that was not the case. I hope management takes this issue seriously and addresses the pest problem so future guests don’t have the same experience.

6/10

Pleasant

27 Jul 2026

Karen

We stayed 3 days, and the room was never cleaned or even refreshed. Apparently due to it now being an extended stay property, they only serviced the room every 3 days. The air conditioner worked, but was very loud, and the TV was inconveniently placed so you could not watch from the bedroom area. There were no USB charging outlets,

The breakfast was minimal, and if we came near the end of the breakfast service time, it was pretty depleted.

10/10

Exceptional

20 Jul 2026

Belinda Joanna

Would book again !

Partner

6/10

Pleasant

19 Jul 2026

Kayla

The hotel could use a good clean and maintenance. Our room was dirty and worn. Pull out couch was gross ans wouldnt let my child sleep on it. Got a poisonous spider bite from a yellow sac spider in the hotel while sleeping, resulting in an ER visit. Only would stay here if I had to again. It was a budget friendly option and breakfast was decent. Not the worst place I've stayed but not my recommended stay.

Family_with_children

8/10

Excellent

18 Jul 2026

Russell

Plesant

10/10

Exceptional

03 Jul 2026

Christina

Great location for our family. Staff was very courteous and professional.

Family_with_children

10/10

Exceptional

02 Jul 2026

Kelly

I had a great stay!

Self

8/10

Excellent

02 Jul 2026

Bob

Place was great for the price. The staff was friendly. It’s a bit dated but was clean.

Family

2/10

Poor

29 Jun 2026

Heather

This place is getting pretty run down around the edges. It’s not a great area either the roads are in terrible condition and there isn’t much around.

10/10

Exceptional

28 Jun 2026

Erin

We enjoyed our stay here. Staff was friendly and funny. Room was clean and spacious.

Family

4/10

Poor

26 Jun 2026

Brian

Knowing this is not a top-of-the-line hotel, I didn’t expect an amazing stay. But unfortunately, our room was just not very good at all, even by lower standards. We had a hole in our wall. The bathroom tile was broken and looked like it was beginning to sag in the bathroom. We stayed in a lot of hotels in our travels and this is the first time I’ve had a cockroach in our room. We will not be staying here again.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

GEORGE

Great room. Clean facilities. Loud is your room is on the highway said but beds and pillows were excellent

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Tracey

Ice maker was down so we had to go to front desk. Everything else was great!

Friends

2/10

Poor

22 Jun 2026

Anthony

Very poorly kept. Broken floor tile. Not much hot water. Service was terrible. Would not clean room even after request. Key pad had to be reset every time you left the room and returned. Had to carry towels down and carry clean towels up because they did not respond. They promised but never kept.

Partner

6/10

Pleasant

20 Jun 2026

Kathleen

The hairdryer did not work in the room. The bathroom had something funny on the floor wasn’t sure what it was, but it made me feel like it was maybe not cleaned properly and the toilet was questionable so we had to kind of clean it ourselves. The couch was so worn and dirty looking we would not sit on it. The reception staff was a very nice, but they cannot accommodate early check-in, which was a problem for us.

Partner

8/10

Excellent

18 Jun 2026

Brad

Room was clean, kitchen area was good very useful. Staff was friendly. Parking lot needs some work.

Self

6/10

Pleasant

17 Jun 2026

Richard

Room was clean, very roomy and comfortable. Loved the separate bedroom from the kitchenette/living room area. Breakfast was very basic and not great. Coffee and orange juice was not good. Overall a good stay and great value.

Self

2/10

Poor

14 Jun 2026

Maria

Was denied checking due to the don't accept anyone after 11pm and eas not given a resolution and staff was really rude

Friends_and_family Family

8/10

Excellent

13 Jun 2026

Anderson

I come back

Partner

4/10

Poor

10 Jun 2026

Amber

Got there to check in at 3:30 and was told our room wasn't ready because they were short staffed and people checked out late. They didn't know when the room would be ready and would call us when it was. I get being short staffed, but people checking out late is not my problem. I'm still paying the same and have somewhere to be. Room was rundown couch peeling, grout missing, screen ripped, etc. Non-smoking hotel smelled like someone was just smoking packs of cigarettes in our room. Breakfast was lacking. Watched the person before us take almost everything and go back to his room even though it said you couldn't leave with food. Definitely one of the worst hotel stays I've ever had. Definitely would not recommend and not worth the price paid.

Partner

2/10

Poor

08 Jun 2026

Poonam

We were given a trashy room that had cockroach in the bathroom, microwave and stove didn’t work, worn out discoloration on sofa, and furniture with sparkling spilled paint from prior visits…Totally disappointed and disheartening to see the condition of the room that was allocated to us. On top of all this, toilet didn’t flush and they left a plunger for us to use to fix the issue!!

Family

4/10

Poor

08 Jun 2026

Nicole

Over priced, out dated hotel. Terrible breakfast options. Old and dirty furniture, sink stayed backed up. Beware of scammers, they may run your card several times during check in. It shows that’s it’s a hotel that is lived in like a run down apartment. Corporate needs to do an audit and complete update to this property and ensure the employees have proper training and are running a honest business.

Partner

4/10

Poor

29 May 2026

Sarah

The room was labeled as non-smoking, but it definitely had smokers in there previously to us. The majority of the hotel smelled like smoking rooms/hallways. If you have any sensitivities to smoke I would not suggest staying here. When we went to open the pull-out sofa there were crumbs everywhere, and the mattress was very stained. I went to ask if we could get a different room due to the smoke and the stained mattress and the staff person just shrugged and said, \"That is how everything here is...we need all new things.\" We couldn't even sleep on the couch just like a couch because it wasn't the normal length of a couch. It was more like a love seat size. So if they label a room as sleeping 4 (we are a family of 4), it doesn't really unless you want to be on a nasty mattress of a small pull-out bed. The breakfast was OK, but if you have any gluten free/dairy free needs there weren't many options. The eggs were OK. All in all, we paid way too much to stay at this hotel.

Friends_and_family Family

8/10

Excellent

20 May 2026

Angelica

Breakfast was good front desk for check in were very polite and friendly

4/10

Poor

24 Apr 2026

John

The breakfast was pretty good, but on our last morning by 8:30 pickings were pretty slim. All the cereal, yogurt and milk were gone and not replenished. So, unless you wanted waffles or carbs, you were out of luck!

Friends_and_family Family

8/10

Excellent

02 Apr 2026

David

Did not use

Partner

8/10

Excellent

02 Apr 2026

Larry

Nice comfortable stay

10/10

Exceptional

25 Mar 2026

Katherine

Clean room. Love the little kitchen. Staff is friendly.

Partner

10/10

Exceptional

24 Mar 2026

Kelbee

👍

10/10

Exceptional

23 Mar 2026

Amanda

Clean room and good breakfast and quiet

Self

2/10

Poor

23 Mar 2026

Sarah

The property did not have the room we had reserved, and was unable to let us book additional rooms to accommodate the number of people we had. The front desk was pretty abrupt and not at all apologetic. Thankfully he did make us “uncheck in” and the Expedia chat agent was very helpful in getting a refund for us.

10/10

Exceptional

14 Mar 2026

Mohamad

Good

2/10

Poor

08 Mar 2026

Tyrone

Any one can come end building

Friends_and_family Friends

8/10

Excellent

04 Mar 2026

Shirley

I booked the room due to having a full kitchen, which I needed to make food for a family gathering. The room was nice, however, the hotel definitely needs some updating as there were no USB connections in the room. The hotel is in a very good location, with many restaurants, shopping and a movie theater nearby.

Self

8/10

Excellent

19 Feb 2026

Susan

The other guest were rude and challenging. Took emense amounts of food to their room. Leaving my family without breakfast most of our stay. Literally 15 yogurts a time and eight plates of food. The staff is pleasant, trust worthy and helpful. The rooms need the tile fixed loose tiles cut my daughter's foot. Nice place to stay. Clean linens. Good complimentary breakfast when guest act accordingly.

4/10

Poor

08 Feb 2026

Micheal

Can't speak for everyone else but my stay was not the best. Room keys always deactivated every time we left the room. Instead of giving us new key cards, I kept being told to slide the card very slowly. That did not work either, but whenever the clerk did something on the computer, it worked. It got to the point we just left someone behind just so we can get back into the room. One of the tvs didnt work, out of 3. Also one of the tv remotes did not work. We had 2 queen beds and a let out couch. The toilet pressure was very weak, it clogged up after one use. And no, it wasnt a number 2. Elevator reeked of cigarette smoke.

Leisure Family_with_children

6/10

Pleasant

07 Jan 2026

Jessie

Staff was great even was helpful when the reservation got canceled somehow and was able to still stay there. Wasnt their fault it was booking sites fault

Partner

8/10

Excellent

03 Jan 2026

Erik

Clean basically like a small apartment with everything u need.

Partner

6/10

Pleasant

01 Jan 2026

Venoy

I had trouble sleeping due to the fire alarmgoing off we had trouble sleeping my wife has mental illness and she had a episode due to the alarm was so i was layed out worrying

10/10

Exceptional

28 Dec 2025

Anthony

Break was ok

Leisure Friends

2/10

Poor

22 Dec 2025

Richard

The lady that works 1st shiftvat these hotel haves a bad additude. When i told her my ride will be here at 12 18. She was like u need to be out of the room with a bad attitude. But everyone besides her have been nice and we welcome and kindvof loud at times cause kids yellong and scramming at alll hours of the night.

Business_and_leisure Pet

8/10

Excellent

06 Nov 2025

Marvin

Room was great other than the TV didn't work for the first two days despite numerous complaints. Other than that the staff were great. Wonderful breakfast.

Leisure Partner

10/10

Exceptional

27 Oct 2025

Christopher

Room was very comfortable and spacious

Leisure Friends

4/10

Poor

26 Oct 2025

Ian

Got the one bedroom suite and once again the TV in the living area did not work defeating the purpose of having a 2nd space outside of the bedroom to spend time.

Partner

2/10

Poor

20 Oct 2025

Rachael

When we first got into our room we noticed the dishwasher was broken and wasnt completely under the counter. Then we realized the kitchen table was broken. One of the wheels broke on one of the legs so it wouldn't sit right. The man who welcomed us was very kind but the lady who worked 3rd shift was very rude and did not help us at all. When i bought snacks from the lobby she was not friendly at all. We had 5 adults and asked for 3 extra pillows. She told us she couldnt get us pillows because that was housekeeping. I was not happy with our stay at all!

Friends_and_family Family

2/10

Poor

14 Oct 2025

Irma

We did not stay as plan and currently fighting to get our money back. The two rooms we were offered were unsafe. The halls smelled like smoke and urine. We observed a drug deal in the parking lot.

Leisure Family_with_children

6/10

Pleasant

07 Oct 2025

Donald C

Didn't cook bit there was plates and bowls. Standard hotel A/C. Couch was very worn. Fridge looke like it was painted with spray cans and the paint was sticky and comming off of the handle.

Leisure Family

8/10

Excellent

05 Oct 2025

Robert

The two bedroom suite was spacious and came at an attractive price. Room was clean. My bed needed replaced and had a high center with the springs starting to make themselves known.The kitchen had plates but no silverware- would have been impossible to cook anything but use the microwave. Very nice man at the desk helped me arrange with the rental car company. Their shuttle bus was out of order. The place is generally running down, with old smelly carpets and mildew smells coming from the laundry room.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Denishia

My room was clean! No bugs! Surrounding area seems quiet & safe. Close to the interstate. Very satisfied!

Business_and_leisure Family

8/10

Excellent

24 Sep 2025

Myra

Easy checkin/checkout, and early/late options.

Leisure Friends

6/10

Pleasant

25 Aug 2025

Diane

The noise coming through the windows of traffic was loud, had to turn up the tv. Our room had an electrical hazard and refrigerator problem which we reported to the staff and the USA flag outside was in extremely poor condition.

Leisure Family

6/10

Pleasant

24 Aug 2025

Sue

The staffs were excellent but our room was ok, not the cleanest and the bathroom ceiling had mold.

4/10

Poor

17 Aug 2025

Guillermo

I asked to exchange the towels and they did not have any clean one available.

Family

6/10

Pleasant

10 Aug 2025

Thomas

The sofa was very uncomfortable.
The bed is uncomfortable.
TV and remote control did not function correctly.
There was no ironing board in the room.
The WiFi disconnected several times during my two night stay. The dishwasher was full of clean items. The room clean.

Leisure Self

10/10

Exceptional

31 Jul 2025

Corinne

Very close to airport. Clean room and work area was ideal. for my needs. Thank you

Leisure Family

4/10

Poor

23 Jul 2025

Kenneth

Not a great stay

Well I didn't like the room I understand that they allow pets but the people with no pets or never had a pet should not be in a room where pets where or have damage a room that I should had to stay in the room was dirty wasn't properly clean and sticky floor I just wasn't happen with it

Partner

8/10

Excellent

19 Jul 2025

Verified traveler

Updates needed

Hotel was quiet but just ok. Exhaust fan in bathroom was extremely loud. TV was cable channels only, no way to stream movies. Updates needed.

Partner

10/10

Exceptional

15 Jul 2025

Kokou Elvis

Love it

Business

6/10

Pleasant

04 Jul 2025

Verified traveler

Okay

Got there almost 2hrs after check in time room wasn't ready.

Room wasn't properly cleaned.

Friends_and_family Family

2/10

Poor

30 Jun 2025

quinton

Bed bug was in my room and my neighbor was screaming the N-word. They will not issue a refund. Beware.

Business_and_leisure Self

6/10

Pleasant

22 Jun 2025

Peyton

Decent stay for summerfest. Was pretty expensive for Ubers to downtown so i definitely recommend getting something close. Besides that was a pretty average hotel, some minor issues.

Leisure Friends

6/10

Pleasant

14 Jun 2025

Gavin

Run down property in run down neighborhood. Room smelled musty, lobby smelled like weed. I had to fix toilet chain to flush properly. Breakfast was pretty lame, coffee warm at best

Leisure

4/10

Poor

14 Jun 2025

Sameena

Expiring door keys, loud appliances, not great.

An extended stay hotel where one clerk said “no one stays here more than one night” as my room key expired 5 times in a 9-night stay. The dishwasher is very loud and kept us up. The hallway consistently smelled like marijuana. The bed was uncomfortable and room layout awkward. It was hard to access the closet. The elevator did not work some times. All of the soaps and toiletries were watered down and low quality, definitely not the Dove on the label. Housekeeping did a decent job and one of the front desk staff was kind and professional. Everyone else was silent and could not be bothered. I will not return.

Business

10/10

Exceptional

07 Jun 2025

Larry

I had an enjoyable stay

Leisure Self

8/10

Excellent

05 Jun 2025

Pa Yeng

It was a great stay, staffs are very nice.

Partner

2/10

Poor

31 May 2025

Marian

Terrible staff. Ants everywhere. Outdated everything

Business_and_leisure Family

4/10

Poor

21 May 2025

Bruce

So So Place

The Bathroom Fan sounded like a lawn Mower and also the Garbage Disposal. The elevator didn't work 5 times had to go to front desk to let them know. We are 70 years old and were on 2nd floor. The night person just sat when told her and never moved. The person in the morning stated they have told the owner and nothing has been done. They had to keep going to circuit breaker. This should be reported to the fire department because it could cause issues and won't meet the ADA Code. Also the people above us it sounded like they were jumping all the time pass 11pm.

Partner

8/10

Excellent

02 May 2025

Heather

The room was spacious and very clean. Only flaw was the tv would not work, but we could live without it for a night. Great value and we would definitely stay here again. Only a $11 Lyft to downtown!

Leisure Family

2/10

Poor

28 Apr 2025

Verified traveler

Has Bed bugs, stay away from this place.

Has bed bugs.

Business

10/10

Exceptional

27 Apr 2025

Rodney

I like that it was quiet & that it was perfect for me

Leisure Family_with_children

10/10

Exceptional

24 Apr 2025

ANDREA

Good people, clean place

10/10

Exceptional

15 Apr 2025

Luis

Everyone was very nice and the room I stayed in was clean.

Business_and_leisure Family_with_children

4/10

Poor

07 Apr 2025

Verified traveler

We didn’t have anyone clean or turn down our room. We had several requests for maintenance and no one came to. It smelled of smoke and bad odor throughout the hotel. The overnight staff were very pleasant and helpful

Leisure Family

4/10

Poor

07 Apr 2025

Mini

We were in a 1 bedroom and 1 of us slept on the sofa bed. The heating consisted of a vent facing into each space, with a control that didn't work and almost seemed fake, like it was just pasted on the wall. The bedroom wall with the vent had haphazardly constructed sheetrock around it. The rooms were cold - the staff said there were no extra blankets (we asked on 2 different days). We requested that they fix the heat and it is unclear they ever did.
Front desk staff generally did not make much effort to be friendly or helpful.
However, 1 woman really helped us out because we decided to leave after 2 days of a 6-day reservation. They normally require 24 hour notice and we were only deciding the night before. She kindly helped us to cancel the rest of our stay without any penalty.
The sofa bed was comfortable. The breakfast was standard fare.

Leisure Friends

6/10

Pleasant

06 Apr 2025

Andrea

My stay was okay. My room had a bad odor in it and wasn't a fresh hotel room.

Partner

2/10

Poor

30 Mar 2025

Verified traveler

Terrible stay.

The room was clean but the fan for the heat and ac squeaked all night long, I could hear every truck that passed down the highway, the refrigerator sounded like it was on its last leg, both tvs remotes did not work and the elevator was out of order for two days. I won’t stay with the franchise again.

Friends_and_family Friends

8/10

Excellent

24 Mar 2025

Leandre

It was a nice stay. My tub we a bit backed up when showers were taken and all ice machines were down other than that nice stay

Friends_and_family Family

10/10

Exceptional

20 Mar 2025

Linda

Spacious room.

Business_and_leisure Partner

8/10

Excellent

11 Mar 2025

Michelle

Liked the two bedrooms and pull out couch for a family stay.

Leisure Family_with_children

6/10

Pleasant

05 Mar 2025

Astavia

Hotel was ok for the stay. Only bad thing was beds were to hard and bathroom tub assessable seat was not clean had plenty dirt coming from it

Leisure Family

10/10

Exceptional

16 Feb 2025

Bobby

Loved customer service

Leisure Partner

10/10

Exceptional

15 Feb 2025

Bianca

I love it

6/10

Pleasant

10 Feb 2025

Deb

Feb 5-10, 2024

Great location.

Elevator was down when I checked in and wasnt up and running until a few days later.

Staff was very friendly and helpful.

Morning breakfast was the same each day. Coffee was good.

You definitely get what you pay for at this location.

My 2 bed suite was ok. The room had a weird odor to it. Furniture is old, broken and needs to be refreshed or new. Carpet was dirty . Bed was obviously sagging.
Bathroom has the basics, but could use a refresh. Nothing special. The vanity light flickered at times.

Self

2/10

Poor

26 Jan 2025

Angela

Cold shower

Cold, tepid at best shower

Self

8/10

Excellent

26 Jan 2025

Ronald

I stayed 1/24-1/26. Stay was great and I’d stay again if opportunity allows. Would be 5 star if it wasn’t for having to switch rooms upon arrival. 1st room smelled of smoke and had strong air freshener smell trying to mask it. They gladly assigned another room which was great but there appeared to be an obvious problem with a working tv in that new room. Tv just showed a no signal message. Front desk indicated that maintenance is called often to this room to attempt to correct it. Overall, it was a good stay and worth the price.

Leisure Self

8/10

Excellent

21 Jan 2025

brian

Checked in Late Thursday Night, slept in and utilized Morning coffee and towels after showering. Friday, Went about doing our thing in Milwaukee, and came back to room, no new towels and coffee was not replenished. Had to go to one of the cleaning persons to get more towels and Coffee. Should have been done while we were gone. Our toilet was backed up and the maintenance man did an excellent job of getting it back to working order. Saturday and Sunday it was pretty much the same, had to get our own towels and coffee,
Not used to that kind of do it yourself when staying at a Motel.

Leisure Family

10/10

Exceptional

06 Jan 2025

Tijuana

Great experience love this place .. Thank god for the staff.. They always during my stay went above and beyond which was a great feeling & blessing at same time..

Friends_and_family Family

4/10

Poor

23 Dec 2024

Verified traveler

Beware of contact high.

Stayed here a couple of times. Front desk, elevator and halls always reek of marijuana. Bathrooms very dated.

Self

8/10

Excellent

22 Dec 2024

David

Nice accommodations for 2 persons. Hot breakfast items a bit sketchy. Staff very helpful. Minor issues with room, but nothing serious.

Leisure Partner

10/10

Exceptional

20 Dec 2024

Adam

Fun in relaxing

Friends_and_family Family

4/10

Poor

14 Dec 2024

Saulo

Poor hot breakfast options, try adding biscuits with gravy and sausage. Hard boiled eggs. Potatoes
Rooms need a better air filtration and exhaust for their suites with kitchens. Otherwise, you can smell everything someone else cooks.

Business Self

10/10

Exceptional

07 Dec 2024

edwin

Friendly staff, home feeling, nice and clean best hotel for the value.

Leisure Self

6/10

Pleasant

03 Dec 2024

David

The property is well-worn inside, with visible signs of age in the rooms, elevator, hallways, and stairwells. It’s worth noting that some of the photos online might not fully represent the current condition of the hotel.

There were a few maintenance issues during our stay: the toilet clogged easily, the sink drained slowly, and the shower water pressure was modest, likely due to a problem with the diverter valve. While there was plenty of warm water, the hottest setting left just a bit to be desired.

On the plus side, parking is abundant, even for larger vehicles like coaches and trucks. However, some guests fail to park correctly despite clear signage, making navigation a bit frustrating.

Breakfast service was surprisingly well-managed. The staff worked hard to keep the coffee, eggs, and sausage replenished and the area clean, even with some guests blocking access to the coffee and beverage dispensers and being messy and not picking up after themselves.

There were no issues with noise. The airport is close by but the planes weren’t flying overhead.

Overall, this hotel meets basic needs but could use some updates and better guest etiquette enforcement. A reasonable choice if you’re managing expectations.

Leisure Family

10/10

Exceptional

01 Dec 2024

touseef

Njs

10/10

Exceptional

01 Dec 2024

Jada

The place smelled clean as soon as I walked in. The room was nice and clean, including all the appliances. It was a nice, cozy, mini getaway.

Leisure Partner

10/10

Exceptional

01 Dec 2024

Juland Mae

Homie, comfortable and good breakfast.

Leisure Partner

10/10

Exceptional

19 Nov 2024

markady

Awesome staff and room

Leisure Family

10/10

Exceptional

18 Nov 2024

Stacie

Graceless Guest

The front desk staff was wonderful by finding a room that was near the desk/breakfast since I hurt my ankle and was using crutches the day before. Thank you, Thank you!

Self

10/10

Exceptional

18 Nov 2024

Rosaline

The hotel was nice and clean. The staff was great and very accommodating. Our suite was very big and had enough room for our family of 6. The breakfast was always great every morning and the staff always maintained the area clean. We had a great experience and would stay again if we ever come back to this area.

Leisure Family