Name: Staybridge Suites Milwaukee Airport South
Address: 9575 South 27Th Street, Milwaukee, 53132, US

2/10

Poor

16 Jul 2026

Spencer

Over priced and rude staff at desk

Self

2/10

Poor

08 Jul 2026

John

Upon check in at 4:30 our room wasn’t clean and we had to wait 1.5 hours with 2 small kids. Front desk was no way helpful, concerned or apologetic.
Our room had a small area by the bed that was wet and the floor soft like you could fall though it.

Family_with_children

8/10

Excellent

05 Jul 2026

Yvette

Everything was good no complaints thank you

10/10

Exceptional

05 Jul 2026

Barb

Staff was great. Check in was quick and easy

Partner

10/10

Exceptional

05 Jul 2026

adrianus

Nice

10/10

Exceptional

30 Jun 2026

Lisa

A staff member named Jeremy was extremely helpful and accommodating. The breakfast was ok with omelets, bacon and cube potatoes with the usual waffles, yogurt bar, etc. The laundry machines were complimentary. We would go back.

Family

8/10

Excellent

27 Jun 2026

Julie

The property was great. Our only complaint was our shower wasn’t clean. We were staying in a handicapped accessible room, the shower bench had a lot of mold under it and was very dirty. We didn’t need it to be down but couldn’t get it to lift to the wall, I thought maybe there was a latch so looked underneath for something to help/unhook and it was pretty bad. Otherwise the room was very clean and well equipped outside of the missing microwave but the front desk was eager to assist and popped our popcorn for us :).

Will definitely stay here again!

Family

8/10

Excellent

21 Jun 2026

Richard

Overall good experience. Elevator door needs maintenance.

Friends_and_family Family

6/10

Pleasant

20 Jun 2026

Darrick

Breakfast was good

Self

10/10

Exceptional

15 Jun 2026

Luke

It was a wonderful stay for me and my dad!

Family

10/10

Exceptional

06 Jun 2026

Colton

.

10/10

Exceptional

05 Jun 2026

Isaac

The staff was very polite nd helpful. Breakfast was also great.

Partner

6/10

Pleasant

01 Jun 2026

Kurt

I really wanted oatmeal for breakfast. It was available on our first morning, but not any morning after that. Room was not made up went requested. We had to request additional towels and retrieve from front desk. Parking availability was good. Room A/C was good. Shower had good water pressure and temperature.

Partner

4/10

Poor

01 Jun 2026

Armentha

Well for starters I was in room 301 which was very nasty bedding and all it's like they gave me a room someone just left and didn't go in to clean it, also the two ladies/ night shift front desk were very lazy just sitting and not answering the phone so I had to walk down to the front desk the bed itself had blood stains or whatever it was on it all around not a good/ clean room for the money you pay .

Friends_and_family Family

10/10

Exceptional

29 May 2026

Amanda

Beautiful place, immaculately maintained. Front desk staff was very helpful.

Partner

10/10

Exceptional

28 May 2026

Betsy

Clean room, the breakfast was excellent, and the staff vey friendly

Family_with_children

10/10

Exceptional

25 May 2026

Stephanie

The room was very clean, staff was great

Partner

6/10

Pleasant

24 May 2026

darcy

Great but check out needs to be the same time as check in. You hotels are starting to get earlier and earlier with check out. Am I just paying to sleep.

4/10

Poor

10 May 2026

Pamela

No extra towels, no extra pillows!! What hotel doesn’t have enough towels and pillows! Very disappointing!
Used wet towels at the swimming pool!
Not good!

Family_with_children

4/10

Poor

04 May 2026

Marilyn

Mold everywhere at this place. The mold on the walls inside of the bathroom facility in the pool was absolutely horrendous. There were mold spores from the ceiling to the floor in that bathroom. Our tub didn’t drain so five minutes into your shower, you were standing over ankle deep in water. The hours of the pool listed were incorrect according to the front desk staff; it wasn’t opened as late as it said it was online. Additionally, breakfast hours that were listed online were not correct to what they operated. There was tape and old decorations, still stuck to the ceiling/walls in the room we stayed in. It appear that the room was not very thoroughly cleaned.

The overall cleanliness of this hotel was lacking.

Friends

10/10

Exceptional

03 May 2026

Sophia

We looked forward to breakfast every day! Great place and lots of amenities.

Family_with_children

2/10

Poor

29 Apr 2026

LATASHA

Stayed at Staybridge Suites Milwaukee Airport South by IHG on April 25th for my daughter’s 16th birthday weekend and had a very disappointing experience.

Sunday morning, I found a bed bug on the bathroom wall in Room 524. I took a picture and reported it immediately. The front desk clerk initially tried to tell me it was a box elder bug or ladybug. She was dismissive, but when I asked for someone to come to the room, she said she would send someone up.

After waiting nearly an hour with no response, I went downstairs to show the photo myself. The front desk clerk was actually the General Manager, Vee Vee Reaves. She claimed not to know what type of bug it was, but said she would send someone up in a few minutes.

Later, an employee named Mario came to the room, looked at the picture, and confirmed it was a bed bug. He was kind, apologetic, and professional. Unfortunately, the General Manager was dismissive, condescending, and never once apologized for the inconvenience.

Other issues during our stay included a hot tub with only six working jets and an elevator that made a hard jolting stop on the 5th floor, making it feel unsafe to ride.

After getting home, we had to hot wash all of our belongings to avoid bringing bugs home. I also emailed management the photos and was told I would hear back after an inspection, but days later I still have not received any follow-up.

This was supposed to be a special birthday trip for my daughter. Instead, it was stressful and upsetting.

10/10

Exceptional

28 Apr 2026

Darcey

Would stay there again

6/10

Pleasant

27 Apr 2026

Nakia

I complained about the noise level three times! It quieted down a little but not much. I asked to be moved to a different room. They said they were full.. the noise was like they were literally going to come through the roof

Self

8/10

Excellent

27 Apr 2026

Michael

A

10/10

Exceptional

16 Apr 2026

Shantel

Everything was wonderful, the food was great. The staff is super friendly. And that's why I came back to stay this time because the first time I stayed was the end of March and it was the same thing. I will definitely be coming back!

Friends

8/10

Excellent

12 Apr 2026

Shilpa

Loved the heated pool and hot tub (although the jets seeemd broken with little bubbles). Having a suite was nice with more room and a full refrigerator/kitchen with pots, pans and dishes. However, my one complain is that our suite had 2 double beds instead of Queen sized so it was feeling small with 2 on a bed. The breakfast was definitely better than a normal basic continental. I liked the fresh fruit and toppings like nuts for oatmeal and other hot breakfasts items like eggs. One observation I had was they only had 1 woman replenishing the breakfast food and coffee which resulted in her clearly stressed out and annoyed of requests to refill food and issues like cold coffee and food running out and not being replenished fast enough. They definitely need to add a 2nd staff member to assist as folks were left waiting for food and asking warm their cold coffee in the microwave. But overall, we had a great experience and my kids thoroughly enjoyed the pool area. I believe they also have free laundry just bring or buy the soap. Thanks.

Friends_and_family Family

2/10

Poor

11 Apr 2026

Meghan

Allowed 2 groups to be helped before me, and 1 group to interrupt my check in. Charged $250 for notions hold. Toliet overflowed. Walls are thin so everything was loud. Left at 3am, looking like a cartoon character ready to die from exhaustion. I never have problems with Expedia, this was 100% the property/hotels doing.

Partner

10/10

Exceptional

09 Apr 2026

dana

Loved this place so much. Clean, breakfast great, staff was so nice to us. I would stay again.

Family_with_children

6/10

Pleasant

05 Apr 2026

Melissa

The shower water never got hot, and less too cold to even shower one day. Also, the hot tub jets were broken and it was gritty in the bottom. The water did not seem clean.
The pool was warm and nice and the beds and pillows were great.

Partner

2/10

Poor

31 Mar 2026

Dawn

So the hotel itself was \"Ok\" however the general Manager Vee, is absolutely useless. We had a horrible, scary situation of a very large man trying to body slam our door and break into our room. When he couldn't get into our room he tried the room next to us. We ended up putting a table and chairs in front of door to sleep scared he would try again. strange part about this whole thing is that morning we got a phone call to our room asking if this was an auto repair shop. I said no, they hung up. later when I went past the front desk i asked if calls can come directly to a guests rom and I was told no, all calls are screened and then transferred to a guest room but only if the guest gives permission. So how did this call get thru? Is there something going on in this hotel where there is someone on the inside checking if guests are in the room so this way the rooms get broken into. Just a thought but seems very funny. Unfortunately we were the perfect target. Myself (elderly) my daughter and my 2 grandsons. I could not wait to get out of that hotel and be safe. I did make front desk (Mireya) aware of the situation on checkout and said she would pass the info on to the general manager and they would give me a call. Of course she never called. I called the hotel since then twice and confirmed she was in and she still would not answer or return any of my calls. I did reach out to the corporate office to report her and the situation. Avoid this hotel.....not safe!!!!!

Family_with_children

10/10

Exceptional

30 Mar 2026

Katherine

Clean big room

6/10

Pleasant

30 Mar 2026

James

Room was excellent but not any hot water in the morning for shower, very distracting.

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Jerome

Great pool and a nice breakfast

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Sandra

Breakfast was good but ends very early. Property was well maintained.

Family_with_children

6/10

Pleasant

22 Mar 2026

Erica

Breakfast was good!

Family_with_children

6/10

Pleasant

09 Mar 2026

Trevor

Driving up to the hotel, the exterior looks nice. Some potholes on the driveway in. Walking in, I smelled weed on the exterior. The lobby was nice. Once in the room, the room had a distinct smell, but we got over it. The furniture was uncomfortable and the remodel job was pretty sub par. The bathrooms were the worst part. Whoever did it slapped some slabs of what looked like kitchen countertops over the walls and did a bad caulking job. The shower curtain they hung was on the verge of falling off and way too low. Sometimes the floors smelled like weed, so that is fun to explain to the kids. Overall, this is 3 stars because the bar is so low now. 10 years ago I would have left immediately.

Family_with_children

10/10

Exceptional

07 Mar 2026

Jack

The staff was awesome, rooms were clean, social hour and breakfasts were great.

8/10

Excellent

23 Feb 2026

Alexia

Staff was friendly

8/10

Excellent

23 Feb 2026

Greg

Room was clean.

4/10

Poor

12 Feb 2026

Angelique

Staff was very helpful. This is the 3rd time I’ve stayed at Staybridge Suites (Illinois, Alabama and Wisconsin) and the pool is NEVER IN SERVICE! There’s always the same excuse that a child pooped in the pool. There’s no way a coincidence in all 3 states. I will never stay within the Staybridge Suites ever again

8/10

Excellent

11 Feb 2026

Teresa

The room was spotless and staff were extremely friendly.

Business Family

10/10

Exceptional

06 Feb 2026

Early

The staff was extremely friendly. Especially Anthony and Jeremy

Leisure

10/10

Exceptional

04 Feb 2026

Elizabeth

Clean room, spacious

Leisure Friends

10/10

Exceptional

24 Jan 2026

Samantha

By far the best I’ve been to yet and reasonably priced! Absolutely would pick this one everytime

Friends_and_family Family

10/10

Exceptional

15 Jan 2026

Kimberly

Breakfast is really hot and real food not just cereal and waffles, I had cube cut potatoes with a cheese omelette with chives and avocado. They bake their own pastry every morning so they are warm soft and delicious. And the staff was above amazing in kindness and attentiveness. The rooms are clean I can't say enough about Staybridge in Franklin Wisconsin on 27th. A+ in all areas!!

Business

10/10

Exceptional

08 Jan 2026

arlon

Nice room

Leisure Partner

10/10

Exceptional

04 Jan 2026

Jovaun

The hotel was very nice and cleaning updated. The rooms were very clean spacious. Good customer service.

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Kim

Yes

Partner

10/10

Exceptional

02 Jan 2026

Cindy

Great friendly service

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Cindy

Thank you for a great stay. We will be back.

Leisure Family_with_children

10/10

Exceptional

02 Jan 2026

Shantelle

Nice, clean and comfortable stay. Nice breakfast.

Friends_and_family Family

2/10

Poor

28 Dec 2025

Brittany

We’re checked in Friday night about 5:30pm, there were 2 people ahead of us and only one person working. It took about 30 minutes from the time we walked in to finally get checked in. We booked our room well in advance for a 2 bedroom with 1 king and 2 queens, perfect for 5 people. However, much to our surprise the hotel was overbooked and we got a room with 1 king and 1 queen-with a mom, dad, teenager, and 2 kids in the double digits it did not make for comfortable sleeping arrangements.

When I inquired about a partial refund I was told I would not be receiving a refund which is absurd to me as the room we paid for is not what we got….

Friends_and_family Family

8/10

Excellent

28 Dec 2025

Jennifer

It was a nice stay, i had no major issues. The pros... Easily accessable, It was a nice suite, with coffee gtounds and tea, dish soap, and a few other things provided, there were dishes, cups, and all the ammenities needed for a comfortable stay. The breakfast was good for a continental breakfast, i was impressed.
The cons... There were used coffee grounds left in the coffee pot which i guess happens, but that should probably be something on housekeepings list of things to check. there was a light flashing over the bed all night (room 415), which im not sure what it was but it made it difficult to sleep. We did tell the front desk but he acted confused, he said hed send someone but nothing ever got fixed.
Id stay again, it was clean and made for a good 2 day stay. Its a little outdated, which doesnt make a difference in comfort, just something i noticed.

Leisure Family

8/10

Excellent

28 Dec 2025

Christine

Always stay here when visiting family. Hotel is clean, free laundry, and kitchen facilities in each room.

Friends_and_family Family

8/10

Excellent

26 Dec 2025

Shenita

Everything was very well. I just thought I had another separate room off from the other one nut we made it happened.

10/10

Exceptional

07 Dec 2025

Gurpreet

Great Hotel, would stay again!!

Leisure Family

8/10

Excellent

03 Dec 2025

Jessica

Room didn’t have a sponge or rag to wash dishes. No dish soap or dishwasher tabs. Had to call the front desk and complain about the people above us for being extremely loud. Then about 30 minutes later it got worse n couldn't even sleep. Nonstop banging and stomping from the room above us.

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Catherine

I’ll be glad to stay again

Business_and_leisure Family

8/10

Excellent

02 Nov 2025

Vanessa

Clean and very nice staff.

Business Family

10/10

Exceptional

24 Oct 2025

Ross

Would stay here again.

6/10

Pleasant

12 Oct 2025

Holiday

Pool not working day of and shuttle not working so points off for both but room was good. Breakfast pretty yuck too!

10/10

Exceptional

10 Sep 2025

Marzena

Perfect

10/10

Exceptional

25 Aug 2025

Ivan

Family weekend

Everything was great from room, location, service.
The hotel is in excellent condition

Friends_and_family Family

10/10

Exceptional

25 Aug 2025

Hortencia

Family weekend

Everything was great, from room, location, service.

Friends_and_family Family

10/10

Exceptional

25 Aug 2025

Ivan

Family weekend

The hotel is great, condition, amenities, location, service. Everything was great!

Friends_and_family Family

10/10

Exceptional

24 Aug 2025

Susan

The staff was wonderful and interactive with guests. Breakfast was wonderful with lots of options. Very clean rooms and common areas.

Leisure Family

10/10

Exceptional

16 Aug 2025

Jennifer

Jeremy was very excellent. I called him many times during the week. And he answered all my questions. The room was absolutely beautiful.

8/10

Excellent

11 Aug 2025

Michael

Couples Overnight Trip

We were in town for the Brewers game and chose this hotel for the nice price. The hotel was nice and the staff was polite. We did have a few issues in our room with the microwave not working and the air not seeming to get very cold and the coffee maker only got lukewarm. Was surprised to see no coffee creamer or sugar either. That was a first. But everything else was nice.

Partner

10/10

Exceptional

31 Jul 2025

Nabil

Good

8/10

Excellent

25 Jul 2025

Wolfram

MKE August 2025

Quite nice hotel and rooms are nice single room suites. Nice touch they have social mon- wed with food, beer & wine. Hotel has pool and spa but unfortunately spa was not working during my stay. Location is not so great, need car for shops and restaurants. One bar/ grill is closed by. Staff very nice

Business

6/10

Pleasant

15 Jul 2025

Teresa

I wish they would have had more breakfast available. By 8am both days I stayed very little was left. If you’re going to offer free breakfast at least have it fully stocked the entire time. Pool area ran out of towels several times and were never atocked right away in the am.

Leisure Family

10/10

Exceptional

10 Jul 2025

Matt

I stayed here while visiting Milwaukee for Summerfest from Chicago. Great for that purpose, as it is about 10-15 minutes south of the festival grounds (on the way back down to Chi). We got a two bedroom suite for what a regular hotel room would have cost right next to the fest. Breakfast was good, place was clean, all was good. Not a really fancy place, but served our purposes well.

Friends_and_family Family

10/10

Exceptional

06 Jul 2025

Monica

Great time

Leisure Family

4/10

Poor

06 Jul 2025

Maria

Not happy

I was very disappointed with this place. They advertised a theater room which they no longer had. The room smelled and I had to buy spray. The pool seemed dirty and people were playing loud music. I paid a good amount of money and don’t feel it was worth it.

Friends_and_family Family

8/10

Excellent

30 Jun 2025

Chantay

Check in Customer Service

The stay was fine, but Orlando customer service was horrible. And it says a lot when I’m a black women saying that about another black man.

Business

4/10

Poor

30 Jun 2025

Piotr

Front desk clerk did not know what was diong and no hot water, it was always great place but now it is not going where it should.

8/10

Excellent

29 Jun 2025

Bridget

Great breakfast options. Called down for trash removal around 3pm was told to bring it down and throw it away in the trash bin by lounge area or take it outside. Also called for extra blanket and was told there was one in the closet and there wasn’t. Not sure if there’s housekeeping around the clock? Otherwise great place to stay.

Leisure Family_with_children

6/10

Pleasant

24 Jun 2025

Daniel

Clean areas

Leisure Self

10/10

Exceptional

22 Jun 2025

Scott

T

Leisure Pet

6/10

Pleasant

07 Jun 2025

Bettaiah

Average 3

Poorly maintained corridors
Poor maintenance breakfast services
No milk for cereal in the breakfast room
Nice to put couple of complimentary water bottles in the rooms
Nice to keep one laundry bag in the room

Friends_and_family Family

8/10

Excellent

27 May 2025

Blake

Nice place to stay.

Business

10/10

Exceptional

27 May 2025

Blake

Nice place to stay.

Business

6/10

Pleasant

03 May 2025

Lacresha

The rooms were ok.. no extra bedding in closet for guest … and rooms temperature was cold ..

Friends_and_family Family

10/10

Exceptional

01 May 2025

Shelly

Comp weekend!

Great hotel! Plenty of room for the whole family. People were very polite and friendly. Great stay! Would stay again!

Friends_and_family Family

10/10

Exceptional

13 Apr 2025

Juan

Front desk service

Leisure Partner

6/10

Pleasant

08 Apr 2025

Zoua

There were good amount of water infront and in the elevator and should have more than one little trash can in the room.

Leisure Partner

6/10

Pleasant

07 Apr 2025

Meggan

When we arrive to our room, I called for housekeeping to bring a crib for our baby. Housekeeping said yes she will drop it off. We waited in the room for an hour. Housekeeping didn’t come so we went to the pool. I was fully expecting the crib to either be dropped off in the room or waiting for us in the hallway in the least. Neither happened. So I called again and got the front desk gentleman. He was very persistent that they don’t have cribs. I told him I just talked with Housekeeping when we had checked in 2 hours prior. He shared that they do not have cribs at this hotel and he has never seen any cribs on the property. He also said housekeeping left & he does not have any way to access anything and that he is the only staff on the rest of the night as it was 6pm at this point. I was VERY upset because how can our foster baby safely sleep without a crib?! The hotel asks for our children’s ages on the reservation and under 1 was selected. He then told me he could check us out early (we just got there 2 hours prior), I had already unpacked all 4 kids plus my husband and I. I ended the call. I ended up finding a pack ‘n play at a nearby store but before purchasing the added expense so everyone in our family could be safe, I decided to call customer service to see if they could help, 45 mins later we got a call from the front desk saying he has a crib for us. He said we had to come down to get it. Unfortunately there were no sheets for the crib. We are very disappointed!

Leisure Family_with_children

10/10

Exceptional

30 Mar 2025

Jessica

The hotel was nice & the staff was very accommodating.

Leisure Family

10/10

Exceptional

23 Mar 2025

joanne

Spacious room. Good breakfast. Easy access to I94.

Business Self

10/10

Exceptional

21 Mar 2025

James

Love

Business_and_leisure Family_with_children

10/10

Exceptional

19 Mar 2025

corey

The lobby area and the breakfast area are always super clean. The staff is friendly and I have never had an issue with any of my rooms. I stay at this location when i travel on business.

Business

8/10

Excellent

15 Mar 2025

Anthony

Found a nice place, a pool, and quite affordable.

Room was clean. The free breakfast was really nice to have. The gym was small and pretty basic. One of the lamps was missing a light bulb and the electric fireplace didn't work. Didn't really let the front desk know because it didn't really change our experience. The staff was friendly. The kitchen was actually quite nice. Didn't even know it had a dishwasher until the last day. Laundry room was a plus also. For the price I was quite pleased overall. Will definitely stay here again.

Friends_and_family Family

10/10

Exceptional

12 Mar 2025

joanne

Great breakfast. Close to interstate. Restaurants close by.

Leisure Family

10/10

Exceptional

12 Mar 2025

joanne

Great breakfast. Close to interstate.

Leisure Self

2/10

Poor

10 Mar 2025

Lesley

They double charged my card! So I was charged on my card I paid with. When I arrived they said there’s a deposit for incidentals ok fine so I gave them another card for incidentals. They charged the deposit and then today when I checked out they charged my incidentals card the full price of the room as well. So now I’ve paid double plus the deposit total for a room. Then they tell me 30-45 days to get my money back??!!! Never again.

Leisure Family_with_children

8/10

Excellent

10 Mar 2025

Abby

.

10/10

Exceptional

26 Feb 2025

joanne

This hotel is close to the freeway. Good breakfast choices. Is quiet. Easy entrance access from various areas of parking lot. Great beds and pillows.

Leisure Self