Name: Courtyard By Marriott Newburgh Stewart Airport
Address: 4 Governor Dr, Newburgh, 12550, US

10/10

Exceptional

06 Jul 2026

Michael

Clean rooms easy availability to shopping and the staff were out of this world. Never had any problems getting what I needed . The food was excellent and the gym definitely came in handy. Giving this hotel 5 stars💪💪💪

Family

8/10

Excellent

03 Jul 2026

Carla

The air conditioning was not working properly. Alerted staff and I was offered another room.

Friends_and_family Family

6/10

Pleasant

03 Jul 2026

Kara

We did not use most amenities. We got in at midnight and had booked the room two weeks in advance. The woman at the front desk was so nice! We got into our room which was fine. Clean but the bathroom was showing some wear. The A/C strayed all over the coffee pot area and was leaking. We ended up just shutting it off. It could be related to the extreme temps we’ve been having (95+). We grabbed breakfast early. Breakfast is bistro style and you pay for it. It is not complimentary. You can charge it to your room. The woman at the bistro was also super nice. I did appreciate the Starbucks Carmel latte! $17 for a bagel and large coffee though. I was hoping for free. Checkout was easy. My son handed the key cards to the front desk staff and we were out.

Family_with_children

10/10

Exceptional

28 Jun 2026

Oanh

Love it

Family_with_children

8/10

Excellent

26 Jun 2026

Stephen

Nice quiet location. Nice lobby. Quasi upscale feel. Safe. Property starting to show some age.

Self

10/10

Exceptional

23 Jun 2026

Gina

chatise was abosolutely worth my call to the hotel 3 days after my stay in order to get the correct spelling of her name. When I think of customer service/service with a smile she is the perfect example. We were statying for one night for a friends 50th birthday and I am pleased to say that Chatise was extremely friendly, kind just a beam of light at the front desk. Your establisment is very lucky to have her.
I would solely come back to see her warm smilling welcoming face, she is a true GEM

Happy Customer
Gina & Gino :)
(hopefully she gets to see this)

Partner

10/10

Exceptional

18 Jun 2026

Carol

The room was clean and the bed was comfy.

Self

10/10

Exceptional

12 Jun 2026

RAFAL

Very helpful staff. Thank you.

10/10

Exceptional

09 Jun 2026

Maureen

Lovely staff. The facility was clean. Had a a very nice bistro in the lobby which was great.

Partner

10/10

Exceptional

07 Jun 2026

Nancy

The gals at the front desk were amazing! Super kind, courteous and professional. There was a gal, maybe her 2nd or 3rd day on the job- She was so helpful. I totally enjoyed chatting with her and her mentor. My stay was fabulous and those 2 gals really made it better!!!

Friends

10/10

Exceptional

03 Jun 2026

David

Great hotel and even better staff. Updated rooms, large lobby and great outdoor sitting area. Bathrooms could possibly use some updating but nothing major or concerning.

Self

6/10

Pleasant

31 May 2026

Sigrid

It was fine for a one night stay. However the TV in our room was leaning forward and nonfunctional. It didn't matter for us that night, because we were too tired to watch anything as we didn't check in until 9:30 pm. The next day was Memorial Day and unfortunately the Bistro/ coffee bar downstairs was closed. The staff had filled a couple of dispensers with hot coffee and a few wrapped muffins and coffee cakes were set out and a few bananas. A bit disappointing, even if it was free. The night before we had been told that we could get breakfast at the coffeebar. At least the staff at the front desk came over and heated some water for us so we could make tea. She was very apologetic, but you would think that at a Courtyard Marriott you could get a more satisfying breakfast if you're traveling on a holiday weekend.

Partner

10/10

Exceptional

21 May 2026

Thomas

it was a great stay everything was as it should be

10/10

Exceptional

18 May 2026

Christopher

Great room! We had a suite and it did not disappoint.

Partner

6/10

Pleasant

17 May 2026

carole

No breakfast two days in a row as there was no one to work it. Not even coffee. Second floor smelled like marijuana as someone was smoking in their room.

6/10

Pleasant

05 May 2026

Isaac

The property overall is well-maintained. Great location. The amenities were great (could use more laundry machines). 24/7 snack bar to our purchase snacks, drinks, extras was great. Breakfast is available for an additional cost. The hot tub was unfortunately unavailable (under construction). The room could’ve been a bit cleaner; there was also a lot of female hair on the carpet and the sink would back up. We did have one issue with a neighboring guest who was smoking marijuana in the room but it was addressed and taken care of very quickly and professionally. The staff was great! 3 out of 5, premium price, only had a mini fridge for a week+ stay, expected a bit more.

Friends_and_family Family

10/10

Exceptional

05 May 2026

Ignacio

Staff was professional and attentive to our requests throughout the stay. Patti at the front desk was delightful to interact with.

Self

10/10

Exceptional

04 May 2026

Penny

There was some confusion at check in, I added the name of the second person in the room, and it didn’t show my name on the reservation.

We didn’t have breakfast there.

Family

8/10

Excellent

04 May 2026

Eva

This hotel doesn't have an airport shuttle...

Friends_and_family Friends

8/10

Excellent

01 May 2026

Luis

We were upgraded to a suite because they overbooked the double bed rooms. The staff member was very apologetic and helpful. The room was clean and spacious. The bed was very comfortable.

Family_with_children

10/10

Exceptional

30 Apr 2026

Steven

Good for price

Family

6/10

Pleasant

24 Apr 2026

Alexander J.

Found the bathroom too small confined also needs a handle for when you shower

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

Thomas

Convenient, clean and affordable

Business Self

10/10

Exceptional

23 Apr 2026

Jerry

Front desk staff very helpful and friendly

Partner

10/10

Exceptional

12 Apr 2026

Rashida

Yes

Partner

2/10

Poor

09 Apr 2026

Sabrina

I've had unacceptable experiences during my last two stays at the Courtyard Marriott in Newburgh, New York.

During my first stay over the Christmas weekend, the hotel had no heat or hot water. Despite calling an hour before check-in to notify the staff I was running late, the manager failed to inform me of these conditions. When I requested a reimbursement for these circumstances, the hotel refused, and I was forced to resolve the matter through my bank.

My most recent stay during Easter weekend was even more distressing. On the last night of my two-day stay, I was awoken in the middle of the night by an itching sensation and discovered bed bugs on my pillow and sheets. This experience was overwhelming. I had to immediately shower and was forced to discard the clothing and pajamas that had been on the bed.

I have already contacted corporate, but I found the customer service representative to be very curt. While she stated that I would receive an email notification offering a full reimbursement for this stay, I have yet to see this resolved.

I am extremely disappointed with the lack of transparency and the sanitary conditions at this location. I expect a prompt confirmation regarding the full reimbursement of my recent stay.

Self

8/10

Excellent

09 Apr 2026

Barbara

Room was clean. Front desk was nice but didn’t offer any information had to ask a bunch of questions which she did not elaborate on. Also, breakfast was not included and $40 for two people seemed excessive.

4/10

Poor

06 Apr 2026

William

The housekeeping ladies were lovely and very helpful. Especially one lady in particular, older spanish lady. The hotel feels outdated for the price. There isnt any A.C in the room and the window only cracked a little. The pillows are thin and terrible and the bed felt \"off\". The lady on check-in day was less than a delight to put it nicely, we were also given the wrong room but there was no telling her that. How do you expect 4 peopls to sleep in a king size bed comfortably for 4 days? And then to get a microwave was a joke \"come down to lobby yiou can use the one down here\" WHY DO I HAVE TO BEG FOR A MICROWAVE?!?!? The \"spa\" is STILL out of commission despite it being listed as an available amenity. This was our second stay and honestly probably the last. Almost 600 i paid and have beg for a microwave and get treated like crap? Fire all the daytime concierge.

Friends_and_family Family

2/10

Poor

06 Apr 2026

Emilio

Room was clean, AC did not work at all first night. When we let the front desk know the response was “if it doesn’t work in that room open a window”. They refused to switch us rooms even though we were there multiple nights.

Family

8/10

Excellent

06 Apr 2026

LaRhonda

Spacious clean comfortable room pool and outdoor seating reasonable prices at market and bistro

Friends

2/10

Poor

02 Apr 2026

Joselyn

Only one pool
Available and the rooms Wjere freezing

10/10

Exceptional

28 Mar 2026

Pamela

I did not like the fact that you advertised a shuttle from the airport, but there was none

6/10

Pleasant

26 Mar 2026

Pierre

Rooms need refreshing, inside the building is getting old. No breakfast offered, no coffee machine in lobby. Mini Starbucks sells everything but nothing comes with reservation.
Will not rent there again.

Self

6/10

Pleasant

24 Mar 2026

Alice

Older room with chemical cleaning solution smell

4/10

Poor

23 Mar 2026

Nancy

I was highly disappointed. There was spitup on the bed rail and vents were extremely dirty. It's an older building too. There were cigarette stains on the dresser.
No rooms were available to change and the housekeeper tired and clean but the presentation turned me off.

Family_with_children

6/10

Pleasant

21 Mar 2026

Brian

Issues with heat in the room, windows did not close

Partner

10/10

Exceptional

20 Mar 2026

Peter

The staff was extremely friendly. The person who checked me in to my hotel helped me find a good place to have dinner. She was a very pleasant part of my stay after a long day on the road and a long day of work.

Self

10/10

Exceptional

17 Mar 2026

Patricia

The room was clean and very nice

Partner

10/10

Exceptional

15 Mar 2026

Gregory

Fantastic, clean, location, staff

Partner

10/10

Exceptional

12 Mar 2026

Melissa

Very clean

2/10

Poor

10 Mar 2026

Brian

The lady that checked us in was rude Jacuzzi closed restaurant closed bar closed very disappointing

2/10

Poor

10 Mar 2026

Brian

absolutely horrible stay I booked this hotel because of the Jacuzzi restaurant and bar which none were open. They were entirely closed for the weekend. I’m requesting a refund.

10/10

Exceptional

08 Mar 2026

Barbara

The room was very clean and spacious. This is one of the main reasons that I love booking at this location

Self

10/10

Exceptional

03 Mar 2026

Shayna

Kids enjoyed the pool.

Friends_and_family Family

8/10

Excellent

02 Mar 2026

Delilah

Convenient location and great staff. The assigned room was clean and comfortable, but the bathroom door would not shut properl.

8/10

Excellent

20 Feb 2026

Lanel

Staff was very nice.

Partner

2/10

Poor

18 Jan 2026

john

There was no hot water in my room to take a shower. There was no continental breakfast

10/10

Exceptional

14 Jan 2026

Kostas

it was great room and i would go back

Leisure Self

2/10

Poor

28 Dec 2025

Sabrina

There was no heat or hot water throughout the entire hotel. I called 2 hours upon arrival and this important fact was not shared at the time. I paid for a suite and was given a small room which The hotel is in disrepair and rundown. Management and some of the front desk representatives were rude and unbothered by the inconveniences. Room was rundown, bathroom tub was cracked and had mold around the perimeter in various areas. I couldn't go to another hotel because they were sold out. So I was stuck for the entire weekend in a cold room with no hot water and my nieces couldn't stay with me. I'm very disappointed.

Leisure Family_with_children

4/10

Poor

27 Dec 2025

Lynne

When we checked in we were told that he building had no heat. Space heaters would be provided if we needed. When i asked if I would get a discount for the inconvenience, I was informed no due to the fact that I booked through expedia. The front desk staff was very apologetic, but I felt that we should have been compensated.

Leisure Family

4/10

Poor

23 Dec 2025

Florence

I took the girls there to go swimming and the pool was down all weekend. They told me when I checked in Friday at the pool would be back up Saturday morning, but come to find out that was a lie. I told them I wouldn’t have checked in on Friday if I knew the pool was gonna be down for the weekend.

2/10

Poor

21 Dec 2025

Lynn

Boiler broken with no timeline to have it fixed. Pool closed.

Leisure Family

10/10

Exceptional

06 Dec 2025

Florence

Very clean and comfortable

8/10

Excellent

30 Oct 2025

Jesiel

Great location and it felt pretty safe overall. The only downside was that the room didn’t have proper humidity ventilation, and the hallway AC made it cold, so we had to use the heater to balance the temperature. Other than that, the staff was super friendly, and the property was very well maintained.

Leisure Family

10/10

Exceptional

21 Oct 2025

Raffaella

I didn’t have breakfast but room was clean comfortable and zero noise

Leisure

10/10

Exceptional

20 Oct 2025

Heidi

This was one of the nicest rooms i've stayed and it smelled clean!! The only thing is the closet doors could use a touch up of paint and maybe a barn door style bathroom door ..there isn't alot of space when you swing the door open ..other than that very happy.Will stay again if in the area.

Leisure Self

6/10

Pleasant

19 Oct 2025

Max

Lack of maid service. The room as tired, in need of upgrades.

Business Family

8/10

Excellent

19 Oct 2025

Jared

Pool was closed

10/10

Exceptional

05 Oct 2025

Dirwin

Property clean rooms clean front desk the Best

Leisure Family

10/10

Exceptional

01 Oct 2025

John

Clean quiet room

6/10

Pleasant

29 Sep 2025

Linda

The rim was large and the bed was comfortable. There was a desk chair and a soft chair. The soft chair was quite uncomfortable. The sink was quite dirty around the upper inside rim. The desk staff was stellar, very helpful and friendly. The location isn’t near anything and no salability at all.

Partner

10/10

Exceptional

18 Sep 2025

Rosemarie

Convenience

8/10

Excellent

16 Sep 2025

William

Close to shopping, food and casino. Right next to airport but quiet. Be advised that this hotel only turns the heat on at a certain time of the year so if you come in the fall and need a bit of heat your heat may not be on. But to their credit the staff did provide a small portable heater for my room which worked just fine. They also were very responsive to my request to fix the light in the bathroom. Very nice and responsive staff

Leisure Self

10/10

Exceptional

15 Aug 2025

Ronald

The room and outdoor area was great The pool looks like it could use some updating. Had some friends visit and hung out in the garden area which was very nice as well. Fresh fruit and lemon water available daily in lobby.

Leisure Self

10/10

Exceptional

12 Aug 2025

Erika

Love it

10/10

Exceptional

06 Aug 2025

Nancy

Great stay!

Leisure Family_with_children

10/10

Exceptional

05 Aug 2025

Darlene

Staff was friendly and attentive to any needs I may have had, I definitely would stay here again

Business_and_leisure

10/10

Exceptional

05 Aug 2025

Benny

Great employees

Leisure Partner

6/10

Pleasant

21 Jul 2025

Linda

We stayed at this hotel because it said they had a pool. The pool was closed the whole time.
They should have put this on their website.
They said they clean rooms every other day.
However, I had to ask at the front desk on the every other day and she said we \"requested\" it.
It took forever for someone to come to the front desk and to answer the phone many times.. We won’t be staying at this hotel again

Leisure Family

6/10

Pleasant

21 Jul 2025

Linda

We stayed at this hotel because it said they had a pool. The pool was closed the whole time.
They should have put this on their website.
They said they clean rooms every other day.
However, I had to ask at the front desk on the every other day and she said we \"requested\" it.
It took forever for someone to come to the front desk and to answer the phone many times. We won’t be staying at this hotel again.

Leisure Family

6/10

Pleasant

21 Jul 2025

Jennifer

We stayed at this hotel because it said it had a pool. The pool was closed the whole time. They should have put this on their website. They said they clean rooms every other day. However, I had to ask at the front desk on the every other day and she said we “requested” it. It took forever for someone to come to the front desk and to answer the phone many times. We won’t be staying at this hotel again.

Leisure Family

6/10

Pleasant

20 Jul 2025

Lorraine

Needs to be updated

We stayed in a king suite as a family of 4, as there is a king size bed and a pull out sofa bed. The sofa bed we intended for our kids to sleep in. It was tiny and old. A little bigger than twin but not quite full size. The mattress was terrible in the sofa bed, you can feel the springs and outdated. The king bed was comfortable and in the end our kids joined us in bed since I think the sofa bed should not even be advertised as a sleeping option. There were no extra pillows so we had to request some from room service. It was almost just set up for a couple even though we had put 2 adults 2 kids in the reservation. The room was huge which is a plus but there were a lot of outdated things like the microwave and refrigerator. We were disappointed that the indoor pool was closed for renovation this weekend, as our kids along with 2 other families with young children that booked with us was looking forward to that. Wish it somehow stated that update when we booked. Otherwise property was clean, safe and convenient

Friends_and_family Family

8/10

Excellent

17 Jul 2025

Donnika

The hotel was clean with very comfortable rooms. It’s located right off the interstate which is a plus. One staff member, Pam, was nice and helpful. The young man and young ladies at the front desk were nice but the older ladies were not pleasant at all.

Leisure Friends

6/10

Pleasant

16 Jul 2025

Jeff

The property could use a refresh. I stayed for a week and not wondering did they vacuum even when they made up the room every other day. I arrived to find the indoor pool out of order and I was informed by the front desk that it would re-open later in the day. When I checked out a week later the pool was still closed and under major repairs.

Leisure Self

6/10

Pleasant

14 Jul 2025

Patrick

Does the trick, no more no less. Average.

Leisure Family

8/10

Excellent

07 Jul 2025

michele

Overnight stays

Property was updated and clean. Staff was friendly. The room did not have enough towels or pillows. The HVAC leaked onto the floor. Breakfast bar was available but NOT included. The breakfast bar was overpriced. They did have a cute courtyard area

Friends_and_family Family

10/10

Exceptional

02 Jul 2025

Maninder

This is my 3rd hotel in my NY trip so was the best one .

Business_and_leisure Family

10/10

Exceptional

24 Jun 2025

Salvatore

Loved facility...nice customer service.

Leisure Self

4/10

Poor

23 Jun 2025

Ronald

Was not the room I booked through Expedia a month in advance. Was told that room was already booked by someone else. My wife is in a wheelchair and could not get her into the bathroom. Good thing I brought along a bedside commode. Forget using the shower. Impossible to get her in the bathroom let alone the shower. Also, could not get her wheelchair all the way into the room. We were only there for 2 night for a funeral so we made it work, but will never stay there again.

Business Family

2/10

Poor

11 Jun 2025

Debra

No air conditioning in our room. Advertises a bar in restaurant, restaurant is a limited Starbucks food menu, and the bar is a couple bottles of beer and a couple choices of wine.

Leisure Partner

10/10

Exceptional

30 May 2025

Shamel

This is a last minute reservation. The price was very reasonable. The clean was very clean top to bottom.

10/10

Exceptional

29 May 2025

Suzanne

Always a great stay. Staff is exceptional.

Leisure Family

8/10

Excellent

21 May 2025

Evelyn

The laundry room was not working.

10/10

Exceptional

06 May 2025

Connie

Myself and daughter loved how clean everything was. Very quiet and staff was very friendly and helpful. Thank you all for a wonderful experience. Sincerely Connie Ziesmer

Leisure Family

10/10

Exceptional

04 May 2025

Debra Ann

Wedding overnight stay

Leisure Self

6/10

Pleasant

04 May 2025

Dr. Kimberly

I’d stay again, but…

Overall 3.5 stars. The room was a great size. Front desk employee was superb, very friendly and attentive. The only 2 issues I had was the air conditioner not properly working and housekeeping did not do a good job of cleaning. Day 1, I needed ice. I opened the ice bucket to retrieve the plastic bag and I noticed a sticky yellow substance on the inside. Turned me off. I went to the gas station across the street from the hotel to buy a cup of ice. Day 2 a second bag was placed inside of the same dirty ice bucket. At that time I was not pleased. I went to Walmart to purchase sheets, a blanket & Lysol. Yes, I’d stay again. Next time I’ll be prepared.

Self

8/10

Excellent

24 Apr 2025

Vernon

i have stayed at this hotel my last 2 visits. Good hotel. decently clean. They dont clean your room daily. I ddnt need it but it would be nice if they knocked on door to offer towels. we had to track down for that. I would stay again.

Leisure Partner

10/10

Exceptional

24 Apr 2025

Karl

Great Stay

I had a great stay. Place was clean front desk staff were very helpful. Its definitely my place to stay when in town.

Friends_and_family Friends

2/10

Poor

22 Apr 2025

Verified traveler

I did not ended up staying because the air conditioning unit was not on and it was 83 degrees outside that day. I had perishable items with me and needed to have air on in room so had to immediately cancel my reservation. Front Desk person was never around always had to wait for her to see me or hear me at desk before she would come over and check what I needed. When she finally did she was nice and courteous but felt she should be more accessible and easily accessible.

Friends_and_family Family

10/10

Exceptional

20 Apr 2025

Bozhidar

Everything went well

Business Self

2/10

Poor

19 Apr 2025

Brittany

Horrible. Didn’t give us the room we booked. No functioning AC. There was a constant noise from the pipes that was super annoying. We asked to move rooms and they refused. Didn’t ask how our stay was on exit likely because they get complaints so much. Never again. Hot tub was broken and pool is the size of a kidney bean.

Leisure Family

10/10

Exceptional

15 Apr 2025

Tara

It felt clean, fresh, & safe. The room was amazing. I enjoyed my first stay; will definitely return.

Leisure Partner

10/10

Exceptional

01 Apr 2025

Shirley

Nice quiet

Leisure Partner

6/10

Pleasant

30 Mar 2025

Blake

The bar needs longer hours and we missed breakfast

Business_and_leisure Family

10/10

Exceptional

17 Mar 2025

Alisha

The staff is very friendly and helpful!

10/10

Exceptional

10 Mar 2025

Ira

Everything great.. except pool area could use upgrade.

Leisure Family

6/10

Pleasant

04 Mar 2025

Karrie

I stayed here for work 3/2 &3/3.
The facility itself looked to be very clean and the staff was VERY nice and very accomodating.

Business Self

6/10

Pleasant

03 Mar 2025

Matthew E.

Maintenance of the facility needs improvement. During our first night, there was a strong smell of weed coming from the vents. We picked up the hotel room phone to call the front desk only to discover the phone wasn’t working. Went to use the other phone on the desk, that one didn’t work either. It’s a decent hotel I guess, but not what I’m used to when the name Marriott is on the building.

Leisure Partner

6/10

Pleasant

02 Mar 2025

Joann

We were told that breakfast was included. It was not. Additionally, the breakfast available for purchase was very limited.
The room was very nice and the bed was very comfortable.

Leisure Partner

10/10

Exceptional

26 Feb 2025

Uthmam

Awesome

Self