Name: Grand Hotel Rockdale
Address: 482 484 Princes Highway, Rockdale, 2216, AU

2/10

Poor

23 Mar 2026

Sheril-lee

Room reeked of urine. Complained and left. Staff were lovely, apologetic and said to seek refund. So i wrote via expedia and no answer.

Partner

8/10

Excellent

18 Mar 2026

Kelsie

Clean room and amazing staff

Self

2/10

Poor

10 Mar 2026

mack

restroom/toilet shower is outside the room and no one to man front desk or answer emergency phone. woke up at 3am to use toilet and forgot my key inside room..was locked out till 9am next day...same thing happened to another guest who missed her 6am flight.called police, they came but also failed to get hold of person incharge and could not help..nor the fire brigade...master keys could not open the rooms

2/10

Poor

02 Mar 2026

RICHARD

If you choose to stay at the Grand Hotel Rockdale I urge you to consider that decision very carefully. At 4am on the night I was staying there the fire alarm was activated. What emerged was that it was by a guest unable to access their room. The reason why they did this was because it was a young female traveller and there was no phone number displayed for contacting the management - she had felt vulnerable. When the fire brigade arrived, it then became apparent that there was no staff member present on the premises. Effectively the guests had been locked in and abandoned for the night. If you are locked out or have issue accessing your room after it is closed then you are on your own. The fire brigade tried contacting the owner, without success and eventually found someone an hour and a half away. Some people who had left rooms in a hurry when the alarm sounded remained lock out and missed their flights - sleeping on the stairs. The rooms have no information displayed about emergency exit routes or a contact number. On arrival no guest was given any contact sheet with such information. Eventually, those who could return to their rooms were allowed to do so - however about an hour later the police then entered the hotel and were banging on doors trying to see if they could find a staff member. The issue would have been equally concerning if someone had been taken ill or needed to contact a staff member during the night Wholly irresponsible & management made no apology in AM

Self

4/10

Poor

27 Feb 2026

Brian

Room was tiny. No AC and it was HOT. The bed was extremely uncomfortable but the game room/lounge was decent

Self

8/10

Excellent

23 Feb 2026

Brian

Good basic pub style accommodation.

Staff were polite and helpful.

8/10

Excellent

15 Feb 2026

Steve

Staff were friendly, checkin was easy, room & bathrooms were clean for their age, great location, very quiet in the room considering it is on the main road.

Leisure Partner

6/10

Pleasant

13 Feb 2026

Andrew

The room was large but shared toilet/shower. Stained chairs and bedspread. Air con works well. The biggest issue was the street noise. It was cheap, and it has good connection to airport, not withstanding the fact the bus doesn't go to domestic at early hours, and there is no street guidance. So, you need navigation software. Enjoyed the pub downstairs, and a $10 meal at nearby mall.

Leisure Self

4/10

Poor

06 Feb 2026

Jo

The lack of aircon was absolutely brutal. Barely survivable in summer.

Leisure Friends

2/10

Poor

04 Feb 2026

Rebecca

Nothing like the photo at all and 43 stairs to get to the room and i was there for a surgeon appt for a bad hip. Bistro on complex didnt do any tea they were closed .Had to park in a unsure area behind the hotel which had to climb 2 lots of stairs. No running water in room had to fill kettle up in bathroom that was shared with the rest of the floor.bed didnt even have a quilt cover on the bed was a smelly brown blanket . Had to buy discenfectant to do the room and bed. Felt unsafe in the bar and pokie room. Worst experience ever. Have photos to prove what we should of got to what we got. 5 poles to support the front of the hotel and we went up the road and when we said where we said where we were staying we were warned to be careful and to stay safe. NEVER EVER AGAIN

Business Partner

8/10

Excellent

30 Jan 2026

Mark

Nil

Leisure Self

6/10

Pleasant

30 Jan 2026

Frank

Great value

10/10

Exceptional

28 Jan 2026

Effie

Staff were very courteous. Spotlessly clean rooms, unfortunately the bathroom water taps took awhile to release hot water. Great location, only walking distance to train station. It was a pleasure being a guest. Thankyou

Leisure Self

6/10

Pleasant

22 Dec 2025

Maria

No breakfast

Business Self

10/10

Exceptional

12 Dec 2025

Paul

The single bed room was exactly as described with ceiling fan, mini fridge, handwashing basin, tea and coffee making facilities and tv.
The window sash was broken therefore it could not be opened which made the room a little stuffy but otherwise it was fine.

Self

8/10

Excellent

26 Nov 2025

william

Clean room happy people

10/10

Exceptional

21 Nov 2025

Christopher

Sarah was excellent

Leisure Self

8/10

Excellent

03 Nov 2025

David

The price was rite. It was in close proximity to the domestic airport.

2/10

Poor

29 Oct 2025

Scotty

The room was fair, and no air conditioning; it was hot, and there was just a simple ceiling fan, good for nothing. The shared unisex bathroom and toilet were pretty run-down. No lift, you have to drag your suitcase and belongings up the stairs to the accommodation level and bring them back down the same way when leaving. The amount of noise from the street and traffic is unbearable. No one's there in the morning for checkout because the reception is part of the bistro. It was convenient though, given a shirt drive to the airport. I won't recommend it for someone who's looking for a decent accommodation butit could suit a low-budget client.

4/10

Poor

20 Oct 2025

Anish

There was fighting on the property. The property details were not listed properly. I Moved out on the first day although i booked for 3 days.

6/10

Pleasant

13 Oct 2025

Balwinder

Hotel is in a great location, short drive to the airport and lots of dining options nearby. However, the hotel condition is pretty bad, carpet is dirty, chairs in our room were filthy and had stains all over. There is a massive bright sign outside the room window which flickers all night which makes it very hard to sleep.

Family_with_children

2/10

Poor

12 Oct 2025

MELISSA

No A/C, No elevator, No laundry facility

8/10

Excellent

05 Oct 2025

Roger

Clean room and provided fresh towels etc. pretty safe with card access only to accommodation area

Leisure Self

8/10

Excellent

24 Sep 2025

Julian

Simple, practical and well priced

Business_and_leisure Self

10/10

Exceptional

17 Sep 2025

kirk

Good spot with friendly staff

Leisure Self

10/10

Exceptional

12 Sep 2025

Gwynell

Value for Sydney,

Partner

10/10

Exceptional

23 Aug 2025

Mark

Bali

6/10

Pleasant

14 Aug 2025

Courtney

Room was perfectly comfortable for the price. Bed, clothes hanging space, sink, bathroom down the hall. Unfortunately it was very cold and no spare blankets. One sheet and a thin blanket on the bed. I had to put my coat over me to sleep. Shared bathroom space was in ok condition. Not great water pressure.
Perfect for a single night before an early flight or if you need to be in the area early the next day.

Business Self

2/10

Poor

09 Aug 2025

Bruce

Booked online and was given the option of paying then or when I arrived. I chose the latter only to discover 2 days before arriving that they did not take my booking or reserve my room. I had 48 hrs to find alternative accomodation. I will NEVER use this site to book ANYTHING ever again nor will I choose to stay at this hotel.

Leisure Self

8/10

Excellent

25 Jul 2025

Paul

Basic pub accomodation, good for the price

Leisure Partner

10/10

Exceptional

27 Jun 2025

Jennifer

Prices are so affordable, the staff were so lovely, i love how the pub is right downstairs and how the lovely cafe restaurant is right next door. Thanks for having us guys we will definitely be back

Leisure Partner

8/10

Excellent

26 May 2025

Matthew

I was very satisfied with the experience for a simple overnight stay. A typical suburban pub with basic shared facilities. Rooms and bathrooms were clean and if you like a classic old tiled shared bathroom from a different era in time, then this place is for you! Don't ever change it. The hotel is on a main road so you may like to pack some ear plugs. Frequent trains link Sydney CBD and buses with Sydney Airports being a short walk away. I'll most certainly stay again.

Business_and_leisure Self

8/10

Excellent

15 May 2025

Richard

Excellent location, reasonably quiet. Tea making facilities, TV and sink in the room.

Leisure Self

10/10

Exceptional

18 Apr 2025

Shreyans

Perfect for a traveler needing stop along the way

Business Self

2/10

Poor

27 Mar 2025

Catherine

The room looked fantastic, great size and comfortable beds. There are shared toilets straight across the hall. It was gig night and there is no air conditioning.
The windows would not close and the road is very noisy. The traffic lights made the “walk” noise all night.
There is a huge advertising billboard straight outside the window that shines light into the room all night. The blinds do not work well at all so it’s like staying in Tokyo.

Leisure Friends

2/10

Poor

23 Mar 2025

Laura

The only reason I’m not giving a 1 start is because the room was actually nice and clean. HOWEVER I wouldn’t recommend females stay here alone. The room I was given was at the opposite end of the hall way to the women’s toilets and

8/10

Excellent

20 Mar 2025

Anthony

Only needed to stay one night, but it was fine.
Bedroom small, but clean and tidy, with tv, fridge, aircon etc. (but no chair).
Shared toilet / bathroom not ideal, and the (one!) urinal was partially blocked.
Liked the bar downstairs though!
Great café next door for breakfast.

Leisure Self

4/10

Poor

15 Mar 2025

Wai Yan Debra

Sound proof is not there. Didn’t get my sleep well throughout. The Chinese guy at check out counter is impatient, attitude problem!

Business

6/10

Pleasant

14 Mar 2025

Mariana

Clean, but old
Share bathroom was clean but only one shower available.
No parking
The room was too hot

Business_and_leisure Family

2/10

Poor

11 Mar 2025

Olga

Horrible , no tiene parking , toca subir escaleras , baño compartido y está terrible no lo recomiendo , me salí rápido por q está terrible

Partner

8/10

Excellent

02 Mar 2025

Karen

As a single male staying 1night this hotel suited my needs perfectly. Would stay again.

Leisure Self

6/10

Pleasant

12 Feb 2025

Kenneth

The staff were all very friendly. Towels were clean. And the hotel is what it is, one step up from a backpackers or hostel. You have your own room and share a shower with the whole floor. I brought flip flops (jandals) to wear in the shower so I did not pick up any sort of fungus.
My issue with my stay was that the carpet in the room was absolutely disgusting. It was stained and a bit sticky - I had to wear my shoes the whole time and then clean the soles of my shoes once I left the room. There is no air other than a ceiling fan, so I opened the window. It was very heavy and would not stay up on its own, slamming down very hard. It was a miracle the glass did not break which I would have been charged for. The only thing available in the room to keep the window ajar was the trash can. It was tricky to hold the window up with one hand to then place the trash can underneath to hold the window open.
I was also warned not \"lock\" my door from the inside or I would be permanently locked inside, that the latch itself would protect anyone from entering. When I got to my room, there was tape all over the door lock holding it together, especially inside the room. I did not feel safe in any way.
This should have all been disclosed when renting the room and there should have been a discount on the room as well. Bait and switch as what is marketed on the site is not what I received.

Business_and_leisure Self

6/10

Pleasant

01 Feb 2025

Marius

The rooms are decent sized, but no aircon, sound proofing was no good as the room are right above the bar and they have seating outside so all the noise came through the windows as they have to be opened to-try and cool the room

Partner

2/10

Poor

29 Dec 2024

Kavitha

There is no private bathroom as mentioned in the app. Not exactly how it was advertised. Very dirty and cockroach all around the place (room, bathroom and walkways).
I not able to cancel the booking as I need to attend a function and I was advised it wont be refund fully if i do that. Very not happy and disappointed. 🙁

Business_and_leisure Family

10/10

Exceptional

24 Dec 2024

Brittany

25yr female, booked room for two nights awaiting international flight over Christmas period. Felt v safe while alone, clean and comfortable.
Staff were great and food and commodity stores within walking distance.
Would book again.

Leisure Self

10/10

Exceptional

18 Dec 2024

Mauricio

Noisy guest next door

Leisure Self

2/10

Poor

08 Nov 2024

Andrew

Where do I start? No hot water at all (makes for interesting showers) and no working light in the room. I've stayed in accommodations all over the world and the only equivalent I've seen to the Grand Hotel was in sub-Saharan Africa.

AVOID AT ALL COSTS!!!!!!!

Leisure Self

8/10

Excellent

22 Oct 2024

Brian

A clean, economical and quiet hotel with parking at the back.

Leisure Self

8/10

Excellent

13 Oct 2024

David

It had everything needed for a simple one night stay - a secure swipe card system, a good TV, tea and coffee making, a large comfortable bed and the share bathroom was clean with a good shower. Other reviews mentioned slow hot water (as did the manager) but I had no problem with it - it came straight on.

Leisure

6/10

Pleasant

08 Oct 2024

Sagato

Need a lift i cant do steps all the way up...

Leisure Friends

6/10

Pleasant

08 Oct 2024

Sagato

Need a lifts cant do steps at all.

Leisure Friends

8/10

Excellent

06 Oct 2024

Sandrine

I did not like the lack of privacy in the bathroom.
I did not like the fact that the bedrooms door closed so loudly. It woke me up many times overnight.
A drunk woman made a lot of noise in the corridor for a long time in the middle of the night.

Business Self

2/10

Poor

21 Sep 2024

Jovanka

Shared toilets and bathrooms!!! Never mentioned when we were booking. Smelly carpet, noise from the traffic!!! Where do I stop...

Leisure Partner

10/10

Exceptional

14 Sep 2024

Banyar

it was a great hotel with cheap price.
location was great and, near to train station with 5min walk.
better than other shared bathroom hotels because there are 3 bathrooms: male/female/unisex.
and your room inside also got own basin, so, no need share bathroom for face wash, brush teeth, handwash, etc.
the rooms use card system and no need to lock by hand.
it’s good to tap, better than the key, but the 3rd night (around 2-3am after used bathroom), i was stuck outside the room due to the room lock error.
had to go down to the slot machine room to ask for help.
Luckily, found a phillipino security uncle, who called the manager and solved the issue in no time.
overall my 3 days stay there was perfect and still will choose the hotel if visit sydney again.

Leisure Self

8/10

Excellent

11 Sep 2024

Ioannis

Affordable; clean; safe; friendly staff; shared facilities well maintained

2/10

Poor

04 Sep 2024

Sarah

The rooms were an absolute disgrace.
The rooms were thilthy.Windows looked like they hadn't been opened in decades. Bedsheets had stains
on them. The hot water wasn't working the 1st night i was there. The receptionist emailed the plumber. Plumber arrived at 11.30am next morning.
So no shower until then. The bathrooms were shared, locks on door were that old that they were so hard to lock and unlock
I would never stay there ever again.
The owners have no clue on how to manage a property.

The bedsheets w

Leisure Partner

8/10

Excellent

27 Aug 2024

Verified traveler

Housekeeper is very accomodating and even extra bottled water. and offer the kitchen to use. Great Stay

Friends_and_family Family

6/10

Pleasant

17 Aug 2024

Richard

So woke to a cockroach walking on my bed, loud doors being slammed and loud beeping noises outside. The air con was not working, the tea cup was a shocker. All in all, It was a cheap and convenient stay that could and should have been better. The towels are so worn you wouldn’t use them to clean the car. But the staff and cleaner were very helpful. Bring your own pillow!

Business_and_leisure Self

10/10

Exceptional

12 Aug 2024

John

Staff are very helpful

Business

10/10

Exceptional

28 Jul 2024

Brian

The price was right.

Leisure Self

4/10

Poor

28 Jul 2024

Brad

What I liked about the property was the price. It was fairly cheap. The room was neat and tidy.

What I didn't like was the traffic noise which is not the hotel's fault. I just didn't realise how noisy the passing traffic would be.

But what I REALLY didn't like was the hot water/shower situation. I was told that you'd need to run the hot water for 10-15mins to get the water hot. He wasn't wrong, I gave up after about 6 mins because it was just a waste of precious water.

So, stay there for the price, but please don't take a shower.

Leisure Self

4/10

Poor

13 Jul 2024

Matt

Didn't expect shared bathroom facilities.
Traffic and street noise was horrendous.
No secure parking onsite. Dodgy back alley multi level carpark out back that I wouldn't risk parking in. Overall, not real nice.

Business Self

8/10

Excellent

27 Jun 2024

Irene

Hot water was cold on first night. No heating in room. No lift.

Business Self

2/10

Poor

26 Jun 2024

Mustafa

its less than normal

4/10

Poor

25 Jun 2024

Timothy

Very old and dilapidated

Business

10/10

Exceptional

22 Jun 2024

Caleb

The 2 ladies who checked me in were absolutely beautiful! (One offered me a very much needed bottle of water after a long trip). The area is easy access to multiple shops so its convenient and you can grab a taxi/uber out front easily!

Business_and_leisure Self

8/10

Excellent

16 Jun 2024

William

Country vibe recommended for overnight stays only.

Ours was an overnight stay to see a show. Though basic our room was clean and tidy, and the bed comfortable. For the money it was excellent value and very close to the railway station.
Our room was on the third floor, and there are no lifts. Be aware of this if you have heavy luggage. We had a shared bathroom and though it was clean and tidy, there was no hot water. Not all rooms have air-conditioning which is reflected in the price. We'll certainly stay there again, but for overnight stays only.

Business

6/10

Pleasant

13 Jun 2024

Jorge

As it getting cold, can the manager please place some blankets in each room as there are no heating? It is getting cold to sleep there now.

Business Self

10/10

Exceptional

11 Jun 2024

Jorge

Value for money!

Business Self

4/10

Poor

26 May 2024

Dinesh

Dirty pillow

10/10

Exceptional

13 May 2024

Robert

Comfortable Only retraction was the number of stairs to be climbed

Self

4/10

Poor

12 May 2024

Helen

I HAD A COLD SHOWER

6/10

Pleasant

17 Mar 2024

Shortie

The rooms

Business Self

6/10

Pleasant

02 Mar 2024

Alex

I didn’t like the people next door to me made too much noise I had to tell them to keep it quiet it was after 11
The doors didn’t have working door closers so they would slam shut keep waking me up
The bathroom shower would clog up with water

Business Self

4/10

Poor

21 Feb 2024

Verified traveler

There is no mention that the hotel does not have any sort of air conditioning making the rooms unbearably hot during the night

Friends_and_family Family

4/10

Poor

20 Feb 2024

Unique

Not good as expected

Leisure Family

6/10

Pleasant

12 Feb 2024

Verified traveler

Good for a solo travel short weekend stay, room had basic amenities and the area is convenient being 2 minutes from Rockdale station. The staff were happy to help when I misplaced my room keycard. Was generally pretty quiet, the bathroom doors were difficult to lock and unlock and the hot water takes a long time to heat up but otherwise it's fine.

Leisure

10/10

Exceptional

10 Feb 2024

Diane

The atmosphere was nostalgic, the room was very clean and presentable..

Leisure Family

6/10

Pleasant

05 Jan 2024

Kathy

The property was very clean and safe. We loved the well maintained unique 1940’s design and fittings. The beds were comfortable; however, the street lights which made the room very bright due to inadequate window coverings and high traffic noise made it very difficult to sleep. We had to place face cloths over our eyes to block out the light. The pub downstairs was open until 4am which created a bit of noise if patrons were rowdy. Overall, it is a clean and well kept hotel, so if you’re looking for a cheap and secure place to stay close to transport then this is ideal. Thick curtains that cover the entire window/s would be a very effective solution to the light issue and enable guests to get a good nights sleep.

Leisure Family

10/10

Exceptional

20 Dec 2023

Jorge

good value for money

Business_and_leisure Self

4/10

Poor

15 Dec 2023

Andrew

No chair in the room. Noisy adjoining rooms, till 3.00am, no lift and accommodation on 3rd floor. Shared bathroom.

Leisure Self

10/10

Exceptional

07 Dec 2023

Charlie

Good hotel, train close by perfect for quiet night sleep.

4/10

Poor

06 Dec 2023

Matthew

Very hot and humid upstairs, No AC, Ceiling fan on 3 doesn’t even blow onto you, Very noisy place, Bed linen was stained and had stains running down the walls, Room was never cleaned

6/10

Pleasant

05 Dec 2023

Tarso

Rooms need better lighting

4/10

Poor

23 Nov 2023

Angharad

Lovely staff, but stained sheets and dirty carpets that hadn't been vaccumed, didn't feel very clean.

Self

6/10

Pleasant

21 Nov 2023

Ian

Old hotel style room, clean but basic

Leisure Family

6/10

Pleasant

10 Sep 2023

Alex

Average for the price.

10/10

Exceptional

05 Sep 2023

Maurice

It was delightful to sleep in obviously clean sheets

Business_and_leisure Self

6/10

Pleasant

20 Aug 2023

Douglas

No pillow cases on the pillows.
A pile of what I assume are old sheets on the floor of my room. It appears the room was serviced, but not completed. Other than that the room was about normal for a low priced pub.
The hot water in the shower took a while to come through. Toilets and showers were clean.

Leisure Self

4/10

Poor

14 Aug 2023

Isabel

Ok

8/10

Excellent

23 Jul 2023

Judith

It was close to where I needed to be and to public transport.

Leisure Self

4/10

Poor

05 Jun 2023

Mohammad

Not comfortable
Very for toilet and shower

8/10

Excellent

17 May 2023

Matthew

I like that it was centrally located in the town, close to public transport and was above a pub.

10/10

Exceptional

11 May 2023

Richard

Excellent value

Leisure Self

4/10

Poor

03 Apr 2023

David

I carry my own pillow and unfortunately left it there. Phoned manager who said he would call me back. Never received the call. Also water backed up in shower.

Friends_and_family Family

8/10

Excellent

05 Mar 2023

Juliet

Probably just because they’re are shared bathrooms but the curtains for the shower were gross. the curtains in the rooms were really dirty but the actual room was fairly clean. Service was pretty good as well

Leisure Partner

8/10

Excellent

22 Feb 2023

Robyn

I liked the free parking however to lack of air-conditioning and slow ceiling fan speed was unpleasant

Leisure Self

8/10

Excellent

22 Jan 2023

Lisa

The property is in a great location and easy to find. Although older, it was clean and tidy. The staff were lovely and helpful