HB
Half Board
Usually includes breakfast and one additional meal.
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Best Western Plus White Horse Hotel
County Londonderry of Northern Ireland · United Kingdom
Clooney Road, 68View location
8.4/10Excellent531 Reviews
Cleanliness8.8/10 8.8
Service8.8/10 8.8
Comfort8.6/10 8.6
Condition8.2/10 8.2
Location7.6/10 7.6
Neighborhood7.6/10 7.6
Value6.8/10 6.8
Amenities8.6/10 8.6
See all ratings- Business hotels
- Sustainability certification
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Best Western Plus White Horse Hotel
If you are looking for a Warm Welcome, Style, Fine Food, Great Service and Comfortable Accommodation, look no further than the 4 Star Best Western Plus White Horse Hotel.
Ideally located along the main Causeway Coastal Route and only minutes from Derry-Londonderry’s 17th Century Walled City Centre, this Four Star establishment offers all the luxurious amenities that guests would expect whether their visit is for leisure, business, conference, banqueting or just a memorable meal.
Situated minutes from the City Centre (6 miles), City of Derry Airport (3 miles), Faughan Valley Golf Course (3 miles), River Faughan for fishing (2 miles) the Main Dual Carriageway to the Causeway Coast, Wild Atlantic Way, The White Horse Hotel can offer a wide range of things to see and do both in the surrounding area and within the hotel itself.
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With a stay at Best Western Plus White Horse Hotel in Londonderry, you'll be near the airport, within a 10-minute drive of Derry City Walls and Campsie Karting Centre.
This family-friendly hotel is 2.6 mi (4.2 km) from Enagh Lough and 3.2 mi (5.2 km) from Star of the Sea Church, Faughanvale. Stay in one of 58 guestrooms featuring plasma televisions. Complimentary wireless internet access is available to keep you connected.
Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Londonderry?
This hotel has 7772 square feet (722 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
No elevators
Green Tourism Program
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 6 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately GBP 8.95 per person
- Rollaway bed fee: GBP 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
German
Arabic
Vietnamese
Russian
English
Polish
French
Nearby attractions
Campsie Karting Centre
2.4 km / 1.5 mi
Enagh Lough
3.9 km / 2.5 mi
Star of the Sea Church, Faughanvale
5.2 km / 3.2 mi
St. Columb's Park
7.3 km / 4.5 mi
My Little Kitchen Cookery School
7.8 km / 4.8 mi
Ebrington Square
8.3 km / 5.2 mi
Waterside Theatre
8.4 km / 5.2 mi
Foyle Bridge
8.6 km / 5.4 mi
Hands Across the Divide
9.3 km / 5.8 mi
Boom Hall
9.3 km / 5.8 mi
Craigavon Bridge
9.3 km / 5.8 mi
The Two Bridges Walk
9.5 km / 5.9 mi
Derry City Walls
9.6 km / 6 mi
Derry Girls Mural
9.6 km / 6 mi
St. Columb's Hall
9.7 km / 6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 58
- Number of floors (main building): 1
- Suites: 2
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Room serviceExtra charge
Show 42 more facilities & services
- Laundry service
- Babysitting serviceExtra charge
- Multilingual staff
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Fireplace
- Smoke detector
- Hotel safeExtra charge
- Currency exchange facilitiesExtra charge
- Lift accessExtra charge
- Garden
- Concierge
- GymExtra charge
- Newspapers
- Luggage room
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Towels and bed linenExtra charge
- BarExtra charge
- Restaurant
- Smoking areaExtra charge
- Banquet hall
- Conference room
- Meeting room
- Indoor freshwater poolExtra charge
- Children’s swimming area
- Sauna
- Steam bath
- Hot tubExtra charge
- MassageExtra charge
- Spa treatments
- Hairdressing salon
- Spa centreExtra charge
- Green Tourism
- Breakfast
- Picnic
- Non-smoking establishment
- Fitness
- Billiards
- GolfExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus White Horse Hotel
QUADRUPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE DELUXE NON SMOKINGTRIPLE • DELUXE NON SMOKINGTPL.DX-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus White Horse Hotel
TRIPLE DELUXE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TPL.DX-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus White Horse Hotel
DOUBLE DELUXE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus White Horse Hotel
TWIN DELUXE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus White Horse Hotel
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXETWN.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus White Horse Hotel
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST-1
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Direct dial telephone
- Internet access
- Ironing set
- Wi-fi
- Alarm clock
- Cable TV
- Trouser press
- Desk
Show all 9 amenities
- Hairdryer
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus White Horse Hotel
DOUBLE STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Room amenities
- Direct dial telephone
- Internet access
- Ironing set
- Wi-fi
- Alarm clock
- Cable TV
- Trouser press
- Desk
- Hairdryer
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus White Horse Hotel
DOUBLE SINGLE USE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DUS.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PresidentialSUITE • Presidential • 1 BedroomSUI.6S-1
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus White Horse Hotel
SUITE Presidential
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room code: SUI.6S-1
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 15 m²DBL.ST
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Trouser press
- Desk
- Alarm clock
- Wi-fi
- Ironing set
- Internet access
- Direct dial telephone
Show all 9 amenities
- Hairdryer
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus White Horse Hotel
DOUBLE STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Cable TV
- Trouser press
- Desk
- Alarm clock
- Wi-fi
- Ironing set
- Internet access
- Direct dial telephone
- Hairdryer
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus White Horse Hotel
Room DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus White Horse Hotel
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus White Horse Hotel
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus White Horse Hotel
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus White Horse Hotel
Double or Twin DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXEQUADRUPLE • DELUXE • 1 Bedroom • 20 m²QUA.DX
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Cable TV
- Alarm clock
- Desk
- Trouser press
- Internet access
- Direct dial telephone
- Hairdryer
Facilities with extra charge
- Ironing set
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus White Horse Hotel
QUADRUPLE DELUXE
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX
Room amenities
- Wi-fi
- Cable TV
- Alarm clock
- Desk
- Trouser press
- Internet access
- Direct dial telephone
- Hairdryer
Facilities with extra charge
- Ironing set
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus White Horse Hotel
DOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BEDDBL.DB-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus White Horse Hotel
DOUBLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus White Horse Hotel
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
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-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
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Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
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SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
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-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 30 m²SUI.KG
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Alarm clock
- Desk
- Trouser press
- Cable TV
- Hairdryer
- Direct dial telephone
- Internet access
Show all 9 amenities
- Ironing set
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BED
Room photos
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Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Room amenities
- Wi-fi
- Alarm clock
- Desk
- Trouser press
- Cable TV
- Hairdryer
- Direct dial telephone
- Internet access
- Ironing set
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE ONE BEDDOUBLE • DELUXE ONE BEDDBL.1B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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DOUBLE DELUXE ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.1B-DX
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-
SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM
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Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN NON SMOKINGTWIN • NON SMOKING • 15 m²TWN.NM
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Internet access
- Desk
- Direct dial telephone
- Hairdryer
- Trouser press
- Alarm clock
- Cable TV
- Wi-fi
Show all 9 amenities
- Ironing set
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus White Horse Hotel
TWIN NON SMOKING
Room photos
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Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM
Room amenities
- Internet access
- Desk
- Direct dial telephone
- Hairdryer
- Trouser press
- Alarm clock
- Cable TV
- Wi-fi
- Ironing set
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE DELUXETRIPLE • DELUXETPL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus White Horse Hotel
TRIPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TPL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PENTHOUSESUITE • PENTHOUSESUI.P6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE PENTHOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.P6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXE • 1 Bedroom • 20 m²TWN.DX
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Direct dial telephone
- Internet access
- Wi-fi
- Cable TV
- Trouser press
- Desk
- Alarm clock
Facilities with extra charge
- Tea and coffee making facilities
- Ironing set
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus White Horse Hotel
TWIN DELUXE
Room photos
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Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Room amenities
- Hairdryer
- Direct dial telephone
- Internet access
- Wi-fi
- Cable TV
- Trouser press
- Desk
- Alarm clock
Facilities with extra charge
- Tea and coffee making facilities
- Ironing set
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PresidentialSUITE • PresidentialSUI.6S-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE Presidential
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room code: SUI.6S-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus White Horse Hotel
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 15 m²DBL.DX
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Internet access
- Direct dial telephone
- Hairdryer
- Trouser press
- Cable TV
- Desk
- Alarm clock
- Wi-fi
Show all 9 amenities
- Ironing set
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus White Horse Hotel
DOUBLE DELUXE
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Room amenities
- Internet access
- Direct dial telephone
- Hairdryer
- Trouser press
- Cable TV
- Desk
- Alarm clock
- Wi-fi
- Ironing set
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus White Horse Hotel
TWIN NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXESINGLE • DELUXESGL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Check availabilityBest Western Plus White Horse Hotel
SINGLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX
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Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Best Western Plus White Horse Hotel
100
reviews shown
Kevin
We arrived in for a wedding at a different venue quite early and wanted to see if we could just leave our bags with reception. Instead of this, the front of house team found us a room that was already ready, and got us checked in well before we expected that we could do so. This gave us plenty of opportunity to freshen up before needing to turn around. Later, the front of house team were also able to book us a taxi. Unfortunately it was very delayed in arriving, meaning that we would be late to the wedding, but one of the staff had ordered a taxi that had turned up for them, and offered us to take it so we could get there sooner. The staff could not have been more welcoming and accommodating during our stay, and they are a credit to the Hotel. Thank you for making our stay as comfortable as you all possibly could!
Kranthi
WiFi is not working properly otherwise all good
Mandy
Feel the wardrobe on the ground floor wasn’t suitable and cold
Kim
Since we stayed last year there has been a renovation of the reception areas. The carpet, furniture and atmosphere is very much improved.
The pool areas could do with a revamp. There is a lot of black mould around the walls and it would be nice for the jacuzzi areas to be useable to residents within the stay.
The family rooms are well equipped with a fantastic feel to the decor. The showers are brilliant power showers and the cleaning staff are just amazing!
Overall, a lovely stay - a nice change to the breakfast being serviced to order. A very enjoyable stay and hope to visit again very soon.
The pool areas could do with a revamp. There is a lot of black mould around the walls and it would be nice for the jacuzzi areas to be useable to residents within the stay.
The family rooms are well equipped with a fantastic feel to the decor. The showers are brilliant power showers and the cleaning staff are just amazing!
Overall, a lovely stay - a nice change to the breakfast being serviced to order. A very enjoyable stay and hope to visit again very soon.
MICHAEL
Room clean and comfortable, pool area well maintained. Pleasant and friendly staff throughout. Restaurant very good, with good choice and service.
Mark
The room was great. And we we're met with friendly staff.We would definitely stay in the hotel again.The pool was great.
Scott
Not really an appmosphere young chap that served breakfast was good 10 out of 10
Ron
very pricey for a small room with only a double/queen bed and was noisy with the young people staying in the hotel for a youth event
Colin
Check in delayed due to power outage. Gave me a key for unkept room.
Stephen
Really enjoyed stay have stayed before and will return again thank you
Gavin
The room was very spacious and the staff were very friendly.
Kim
The breakfast was ok. There seemed to be only one person serving.
We were not given the option when I asked about breakfast other than was out. I over heard the male server saying to another couple there were fresh omelettes to order and porridge. Both these my kids would have preferred to a fry.
We were not given the option when I asked about breakfast other than was out. I over heard the male server saying to another couple there were fresh omelettes to order and porridge. Both these my kids would have preferred to a fry.
Patrick
We couldn’t get breakfast despite being members of rewards scheme, was told we had to book direct and book an executive room. Food quality in restaurant was poor. Room wasn’t cleaned till late afternoon. Pool cold on second day. Staff very friendly and attentive when we had requests.
Dwayne
Staff friendly.
Anthony
Great Overnight Stay
We had an overnight stay here and it was great. Quiet, clean, comfortable and an on-site bar and restaurant
Susie
Again the staff is amazing
Mary Bernadette
One Night near Derry
Enjoyed our one night stay. Nice room and good food. Handy for Derry with on-site parking
Aaron
Always go to this hotel we absolutely love it and the kids get excited every time we go.
William
It was a great place to be able to relax.
It was so convenient to where I was visiting.
It was so convenient to where I was visiting.
Robert
Great staff and very enjoyable stay
The room was very comfortable and we enjoyed the leisure facilities which are well run. We especially liked the restaurant due to great staff, especially Joy! The bar was great too, lovely wine and a brilliant singer as an extra treat on Saturday night.
Teresa
Hotel was ok. The furniture in our room was old and not at all comfortably in the seating area.
Karl
Top notch staff , easy parking
Staff very friendly, helpful and knowledgeable. Loads of parking available, easy access to roads and a great area. Rooms are reasonable, got a good nights sleep.
Dinner is ok in the restraunt. Good selection for breakfast too.
Dinner is ok in the restraunt. Good selection for breakfast too.
Verified traveler
Staff really helpful and friendly. Clean and comfortable room. Good choice at breakfast. Great base for exploring.
Leo Daniel
Staff are lovely and very accomodating.
Its an old building with a bit of a musty smell.
Its an old building with a bit of a musty smell.
Paula
Lovely clean hotel with friendly staff
John
Overall visit
Nice dinner, very nice bathroom with lots of space. Beds were very comfortable and good facilities such as gym and pool. Breakfast was nice although was not very many options.
Stephen
Great to be back.
At least the third time we have stayed here, though it must be 7 or 8 year’s since our last visit.
Friday afternoon/evening in the reception area very busy with an event that had been rearranged from the previous weekend.
Restaurant very busy, but calm and very competent service.
Friday evening noise in the corridor where our room was situated, was bordering on the extreme, Saturday evening, the complete opposite.
Restaurant food good value and reasonable menu.
Breakfast was tasty and again well worth it.
Overall a very enjoyable experience and we didn’t even mention the swimming pool or spa!!!
Friday afternoon/evening in the reception area very busy with an event that had been rearranged from the previous weekend.
Restaurant very busy, but calm and very competent service.
Friday evening noise in the corridor where our room was situated, was bordering on the extreme, Saturday evening, the complete opposite.
Restaurant food good value and reasonable menu.
Breakfast was tasty and again well worth it.
Overall a very enjoyable experience and we didn’t even mention the swimming pool or spa!!!
Emma
Nice staff and hotel
Friendly helpful staff. Nice size room which was very clean. Nice and quiet
Paula
We have stayed here many times and always enjoy the peace and tranquillity that it gives.
Chelsea
Enjoyed our stay
It was a lovely hotel to stay at. Quiet in the evenings and far enough from the city but close enough as well.
Staff were lovely. Food was great.
Breakfast was a combo of cooked full irish and continental.
The room was a bit stuffy and dated and super hot till we found a way to turn off the heating.
The pool and sauna and hot tub was lovely the hot tub was a 15 pound charge per person. And it was outside which was absolutely lovely.
It might be an idea to say there is a charge for the hot tub on your description of the hotel.
But it was a lovely stay despite the room being stuffy and dated.
Staff were lovely. Food was great.
Breakfast was a combo of cooked full irish and continental.
The room was a bit stuffy and dated and super hot till we found a way to turn off the heating.
The pool and sauna and hot tub was lovely the hot tub was a 15 pound charge per person. And it was outside which was absolutely lovely.
It might be an idea to say there is a charge for the hot tub on your description of the hotel.
But it was a lovely stay despite the room being stuffy and dated.
Mr M
Recommended
Ideal for my business trip, easy parking, friendly staff and excellent restaurant.
Mark
Lovely hotel
Was a lovely stay, clean and friendly staff.
Paul
2 adults 3 children stayed for one night for the Halloween celebrations in Derry. Location was excellent, 10min drive from the hustle and bustle of the busy city centre.
Upon arrival (we arrived early) our room wasnt ready but we were allowed to use the pool and facilities which was brilliant for the kids.
Swim done, our room was ready and we were allowed to check-in 2 hours early. Superb.
Staff were friendly throughout the hotel and more than helpful.
We dined in the hotel that evening, food was grand and service was excellent.
Next morning, breakfast was basic but very tasty and as much as you wanted to set you up for the day.
Pros - staff, cleanliness of the rooms, comfort of the beds
Cons - hotel is slightly dated & the water in the pool was a tad cold
I would definitely stay here again!
Upon arrival (we arrived early) our room wasnt ready but we were allowed to use the pool and facilities which was brilliant for the kids.
Swim done, our room was ready and we were allowed to check-in 2 hours early. Superb.
Staff were friendly throughout the hotel and more than helpful.
We dined in the hotel that evening, food was grand and service was excellent.
Next morning, breakfast was basic but very tasty and as much as you wanted to set you up for the day.
Pros - staff, cleanliness of the rooms, comfort of the beds
Cons - hotel is slightly dated & the water in the pool was a tad cold
I would definitely stay here again!
Margaret
Everyone in the hotel was friendly & helpful, especially those in the restaurant
Andrew
The rooms were excellent
Andrea
The room was nice and clean. The location is awesome. The parking is great too. It was rather noisy though because people chat loudly in the hall late in the evening and doors slam because the doors are heavy.
At breakfast, one greeter, a senior staff member was rather gruff. Nobody was around we entered the restaurant. We
Waited and then we seated ourselves. I think she was annoyed. The other servers though were quite pleasant.
At breakfast, one greeter, a senior staff member was rather gruff. Nobody was around we entered the restaurant. We
Waited and then we seated ourselves. I think she was annoyed. The other servers though were quite pleasant.
Tony
Excellent hotel, easy access
Martina
The room was modern, recently renovated with lovely decor.
A truely Northern Irish hospitality experience at the bar.
A truely Northern Irish hospitality experience at the bar.
Tim
The staff really looked after us, great hotel, lovely room.
FYI it’s not in walking distance from anywhere else to eat etc - not a problem for us. We ate in restaurant and it was a great meal.
FYI it’s not in walking distance from anywhere else to eat etc - not a problem for us. We ate in restaurant and it was a great meal.
Craig
Noisy room as we were the first toom at top of the stairs,
Breakfast wasn't the best, if i stayed again id go out for breaky! However very clean and staff were great.
Breakfast wasn't the best, if i stayed again id go out for breaky! However very clean and staff were great.
C
Lovely stay, great staff
We stayed for 2 nights with our 18 month old daughter. Lovely hotel, pool was great. We thought breakfast was goid value and plenty of choice. We ate in the restaurant one nighy and the food was delicious. The staff were helpful especially the barman who was so friendly and welcoming. A great stay!
Mary
This hotel was so beautiful and staff so friendly food was amazing
Ruth
Great hotel and staff , terrible spa
The room , staff and food was lovly , the spa was not good at all and the treatments were very bad etc. But the staff refunded and were very apologetic , the main hotel staff were very nice and attentive and lovly room and bar area , I would definitely come back but would not use the spa again
Steven
Pricey considering breaking wasn’t included
Room was ok would have expected it to be slightly better and larger for the price. TV was really small and reception was poor on a lot of channels. Bath/shower was really difficult to get in and out of due to the really small bathroom. Plenty of products provided though. Room was spotlessly clean. The receptionist on duty was excellent very welcoming. Breakfast was extremely expensive for the price with little choice and we were seated right by an open door when it was very breezy outside. Overall it ok but pricey. Not sure it deserves a 4 star. More like a 3.
Theresa
A great hotel
This is a lovely hotel!
Check in was easy - the receptionists (Emma and Emily) were polite and knowledgeable.
Our room was fabulous! Two super king sized beds. So comfortable.
Everything was very clean.
Tea and coffee making facilities and bottles of water in the room.
Check in was easy - the receptionists (Emma and Emily) were polite and knowledgeable.
Our room was fabulous! Two super king sized beds. So comfortable.
Everything was very clean.
Tea and coffee making facilities and bottles of water in the room.
Daniel
All good
Penelope
Wonderful haven
This was a warm, friendly and welcoming place we booked at the last minute after a let down in arrangements but it was the best decision made.
Doris
Dinner, bed and breakfast stay
Staff were very helpful, cleanliness was good and beds were extremely comfortable. The restaurant service was slow but the food was excellent. Portion sizes on the small side, but quality of a very high standard. We were next to 2 rooms of party girls who were talking very loudly, slamming doors etc in to the small hours. There was also a birthday party with drum beats heard loudly in the room until midnight. The pool was very busy with children's swimming lessons, but the hot tubs were amazing - a pity that there was an additional charge to use them.
Verified traveler
Disappointing
Second time saying here, first time was amazing which is why we returned. This time the dinner was not worth £75. Kids meal tasted like the chips had been cooked twice and reheated, yorkshire puddings were cremated and the beef was tough. No drinks menus on the table but asked straight away what was to drink. The soft drinks we got were flat. Service was slow and waited 25 minutes for dessert (ice cream, cream sundae and a tart)At breakfast the potato bread was burnt and looked as if it had been cooked twice again. Not able to use the facilities after check out (we were allowed last time) and Wifi didn’t work in our room. Check out experience was poor, lady didn’t know the answers to our basic questions.
Andrew
Great staff!
The staff were great and couldn’t have been more helpful. The card system to get in the rooms needs updating, every day my card would lock me out of my room, which is time consuming.
Good food in the restaurant too!
Good food in the restaurant too!
Margaret
We enjoyed our stay very much, it was only for one night but everything was to our satisfaction. The pool was great, a little cooler than usual pools but I did not mind that. Staff were all very friendly and helpful.
One suggestion, possibly a second bin for recycling in the room.
One suggestion, possibly a second bin for recycling in the room.
derek
Comfy beds food was excellent would highly recommend
Christopher
From signing in to leaving, the staff were attentive and helpful
The rooms and premises were always scrupulously clean and the food and restaurant service was excellent
I will be booking this hotel again
The rooms and premises were always scrupulously clean and the food and restaurant service was excellent
I will be booking this hotel again
Jayne
Very nice hotel and food was amazing
Jason
Fabulous!
We stayed here for a week as our base for a break in Ulster. Lovely hotel with really friendly staff. It is an ideal base for day trips to around Ulster.
Andrew
Top quality accommodation.
Helen
I love this hotel
Rosemary
Liked the cleanliness of the property. Bedroom was cold when we arrived and indeed the function room and reception areas were cold as well. Had a very nice breakfast. Staff v friendly and helpful
KAREN
Nice, comfortable rooms. No elevator for luggage so expect to haul it up some stairs. On-site parking is crowded.
Charles
Very friendly staff. Comfortable stay.
DIANE
We had a lovely time. Our bedroom was really spacious with a really comfortable bed. The shower room again was very spacious, clean and modern. The food was delicious at breakfast and dinner with a good choice. All of the staff were so friendly and helpful. I loved the pool and spa.
Frank
The Hot Tub charge
Very helpful and friendly staff, excellent food and very comfortable room. We were surprised though on going to the Leisure area that there was an additional charge for use of the Hot Tubs. This took away from what was a very positive experience and reduced the experience from Excellent to Very Good. As an electric car driver, the provision of a car charger at the hotel would be really appreciated
Tracy
Pool was lovely
travis
No AC
It's a best Western so by that standard it was ok. Huge issue for us is no AC. The room was extremely hot with no airflow. Understanding that most of Europe doesn't have or heavily use AC but still an issue
Ann
No towels in room, shower was cool. Breakfast, we had to sit in bar ,tea an toast was cool by the time we got food as they ran out of food.Had to ask for everything no milk,butter,salt pepper an sauce. Very disappointed as there was 6 of us stay.
Emilie
The hotel was spotless, the staff was great and the food so good.
Lenore
We had a great time.
Fiona
A warm welcome at the White Horse
Room was spacious and very clean. The reception areas were also spotless. Leisure facilities were very good and staff were very friendly and helpful. Would definitely recommend and visit again. Did not use any food or bar facilities so can’t comment on them.
Michael
Fine for a sleepover but avoid breakfast
The Best Western Plus White Horse is a decent enough hotel from most respects - I was perfectly satisfied with our room. What let it down was breakfast. We were asked to choose a time for breakfast as they need to plan the throughput of guests when busy, which seemed a reasonable rationale. However, when we went to breakfast we found that the restaurant was almost empty - definitely not what I'd call busy. I counted 4 staff manning the restaurant while there were only a maximum of 8 tables occupied, and they still couldn't keep up. Both the cold and hot buffet tables were badly depleted - the cold table didn't have any glasses for the fruit juices. The fly crawling over the cold buffet put me off its unprotected offerings. The hot table didn't have a great selection - no grilled tomatoes or potato bread, and the black pudding was so overdone that when I tried cutting it a lump broke off and shot off my plate. Neither table had enough serving spoons; the hot only had two spoons which guests had to use among all the pans - heaven help any vegans wanting to sample the mushrooms or baked beans with spoons covered in bits of egg and black pudding.
Edward
Nice personalised service
It was great that consideration was taken to change our room from the first floor to the ground floor because of the buggy. Nice touch.
Peter
.
Ivan
We stayed for one night in a standard room and it was good. Nothing extraordinary but the room was clean and spacious, great for a stopover during our trip around Ireland/NI. I ordered room service from the restaurant and it was really good.
Jim
The check-in staff were very quick to provide an alternative room when the original one smelled of cigarette smoke, despite being a non-smoking room.
alan
Quirky (as all Best Westerns) but absolutely sound and good value, with very pleasant and helpful staff and good food.
The ambience of the bar and restaurant was particularly appealing and everything worked (not something you can say about many British hotels),
The ambience of the bar and restaurant was particularly appealing and everything worked (not something you can say about many British hotels),
Verified traveler
Beware of pictures there not a true reflection.
When we arrived the staff didn't seem approachable and it was like that the whole stay rooms our to tiny half a bath and the shower was either to warm or to cold not a 4star hotel they get that rating cause of spa the outdoor jacuzzi was the best thing about it and even over priced at 30 pound per couple per half hour extortion so if you book a standard room make sure your not tall or closterphobic forget about it we were really disappointed we worked all threw pandemic and it was our 1st break and we even checked out a day early and the staff never even asked why it seems if your not from the area then you don't matter terrible customer service and would never recommend it 4star prices in a 2 star hotel really
Donna
No kettle
Not able to make a cup of tea,no kettle in the room
Gavin
Very friendly, great pool etc
Damian
Nice clean room. Very friendly staff and great food.
Louise
Disappointed
The hotel is not 4star. It is filthy. The room smell was overpowering from febreeze. Carpet well worn and grubby. Bathroom mouldly. Pool lights so dim to disguise the scum, also overpowering smell of bleach. I did message hotels.com on the evening as we had to check out it was so awful. No response. Luckily Bishopsgate Hotel had space, but by time we got there (and had to pay again) kids (3 and 6) were hungry and v disappointed they didnt get to splash about in a pool. This was first time booking with hotels.com
Jeffrey
Relaxing Night
Lovely relaxing night the bed was so comfortable, made welcome soon as you arrived.
Brad
Poor eye for detail
Challenged on arrival about my breakfast status, said he would come back to me, but didn’t, which caused an issue in the morning when I tried to get breakfast. Stayed in room 101, small room with to much furniture, couldn’t open wardrobe doors, had to move desk chair to get past easily. Shower cubicle small and you have to sit sideways on the loo as it is placed far to close to shower cubicle.
Nicola
Good 1 night stay
Had everything I needed as a solo traveller for 1 night.
Alwyn
Great hotel
Room comfortable
Food very good
Recommend to anyone
Room comfortable
Food very good
Recommend to anyone
lucy
Very good hotel
I had a lovely time there very friendly staff would come back the bus service is good too so it was good choice to book that hotel nice hotel too
Nicholas
Great place to stay
Really friendly staff . Fantastic meal and a really comfy, spacious bed .
Verified traveler
The bedroom was really tired looking. The carpet was very worn. Minimal space coming out of bathroom to bedroom. Shower a nightmare. Heating came on full belt in early September so had to sleep with window open. Paper cups which I knocked over v easily
Verified traveler
Get ready for a surprise mid-shower!!
Showers only had boiling hot water, no cold water to mix and make it usable. We were offered a different room so we packed our bags and moved to a different room which had the exact same problem. Worse is that the other room was dark and gloomy because the lights didn’t work!
Helen
First class
Absolutely brilliant cant fault hotel in any way. Very friendly helpful staff and so clean felt safe in these worrying times. 10/10.
Verified traveler
Whitehorse hotel derry
Staffing team great
The hotel could do with a complete overall to brighten it up lovely bar area but the foyer lets it down
Room service with cleaning rooms spot on and staff where very approachable
Gym a little bit outdated again could do with some cosmetic spruce up
And easy instructions on how to use equipment
Swimming pool again a cosmetic overall
Generally my stay was pleasant with no issues
Bring the hotel up to date with decor
As this is classed as a four star
Hotels i have stayed with less stars was a little bit more updated
Hotel in great location counrty side and well.worth the stay
The hotel could do with a complete overall to brighten it up lovely bar area but the foyer lets it down
Room service with cleaning rooms spot on and staff where very approachable
Gym a little bit outdated again could do with some cosmetic spruce up
And easy instructions on how to use equipment
Swimming pool again a cosmetic overall
Generally my stay was pleasant with no issues
Bring the hotel up to date with decor
As this is classed as a four star
Hotels i have stayed with less stars was a little bit more updated
Hotel in great location counrty side and well.worth the stay
Paul
Great staff, clean, comfortable and the food in restaurant was outstanding. Definitely recommended.
Verified traveler
Rooms were quite small but ok for one night.
Restaurant was very good, food lovely and staff attentive and reasonably priced.
Restaurant was very good, food lovely and staff attentive and reasonably priced.
Lisa
Absolutely love the best western white horse hotel in derry, Absolutely stunning hotel and the staff ate amazing,, ivr been here at least 5-6 time and I'll definitely without a doubt be back again...
Elizabeth
4 night stay
Very good accommodation for 4 nights travelling to Donegal and the North Coast - ideal for what we wanted to do.
Linda
Great service, friendly, comfortable hotel.
The rooms are comfortable, clean and a great size. Even with an extra pull out bed there was plenty of space for our family. The newly refurbished restaurant is beautiful and the food was excellent, especially the Chana Daal! The swimming pool is a great size, but the best thing about our stay was the sense of genuine welcome and excellent service from every single member of the team. We will stay again!
Verified traveler
Booked a 2 night stay getaway half board. Keyworker working all through COVID looking forward to relaxing break however ready to leave first night. Safe in room broke, asked for iron waited half hr for a broken one to be sent. Service in bar and beer garden horrendous. Ignored when tried get attention and had to keep going to bar to ask for service despite COVID table service. Empty tables in beer garden left sitting with dirty plates and a cat licking them eating scraps which doesnt give much hygiene confidence. Dinner was appauling, brought the wrong starter, asked for no potato or sauce on plate but got it anyway, cheap ingredients or poor quality. Ordered drinks and had to chase after 25 minutes inly to be topd they missing ingredients for the mojito so sent it anyway with water instead of soda water and no lime. Absolutely disgusting and it went to wrong table, so much for COVID care. Sent it back and still being charged. Manager accepted fault but had nk authority to do anything. Asked reception to check out told to go on our way no one holding us here, no refund but still trying charge is gor drinks we didnt have. Have had no breakfast, told regional manager see us at 10, then 11 now 11.45, and cant leave until we see him so our break is far from relaxing and have never endured such cheeky, rude staff. 2 other rooms are checking out early also complaining so not just us. Shame on you Best Western as we recover from COVID lockdown and need kindness more than ever
Carol
Terrible
Verified traveler
Great stay
Ian
Very average
Nothing special. Pool is average, no seating area. Rooms okay. Internet not strong enough signal in room to be useable. Restaurant service was a shambles. Getting main course before starter, metal filing in the moules. Long waits for service. Wrong food offer to wrong tables. !!!
Verified traveler
Great hotel - just needs a bit of a modern touch.
Great hotel but rooms could do with a modern update.
Bathroom although clean in general, mold on the walls was still visible.
Food - FANTASTIC!!!!!
Service - hotel staff and restaurant staff very good, but bar staff was slow with very inexperienced waiting staff.
Bathroom although clean in general, mold on the walls was still visible.
Food - FANTASTIC!!!!!
Service - hotel staff and restaurant staff very good, but bar staff was slow with very inexperienced waiting staff.
Suzanne
Great hotel
We had a great 3 nights at the hotel, room was really nice, only negative thing was that the bathroom could do with a lick of paint. Otherwise the room and hotel was lovely.
We had breakfast which was nice and the service was great. My daughter enjoyed sitting under the blossom tree which was a stunning pieces of decor.
Kids really enjoyed the swimming pool. Michelle who was on reception in the spa was so helpful and provided a great customer service, a true asset to the company. She went above and beyond her job and was our main contact of staff.
The hotel is around 10mins drive to the city with McDonald’s, starbucks just a 5 minute drive down the road - which was handy.
We will definitely be back for another stay!
We had breakfast which was nice and the service was great. My daughter enjoyed sitting under the blossom tree which was a stunning pieces of decor.
Kids really enjoyed the swimming pool. Michelle who was on reception in the spa was so helpful and provided a great customer service, a true asset to the company. She went above and beyond her job and was our main contact of staff.
The hotel is around 10mins drive to the city with McDonald’s, starbucks just a 5 minute drive down the road - which was handy.
We will definitely be back for another stay!
Location & surroundings
Best Western Plus White Horse Hotel
Clooney Road, 68, Derry, United Kingdom
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Best Western Plus White Horse Hotel
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