Quality Inn Christiansburg

10/10

Exceptional

01 Feb 2026

Kelly

Room
Was great and clean and comfortable and check in and out was so easy

6/10

Pleasant

31 Jan 2026

Reyna

My car’s windshield was broken when the roof top was being cleaned , they took my information to get it fixed / reimbursed but no one contacted me again. I’m still waiting. Replacing that is not cheap.

10/10

Exceptional

29 Jan 2026

Sidney

Everything was terrific. Everything.

Self

8/10

Excellent

24 Jan 2026

Carlton

Clean room and friendly staff

Leisure

4/10

Poor

14 Jan 2026

Amy

The door looked like it had recently been kicked in and the handle was off the faucet in the bathtub.. However the front desk staff was very polite and friendly.

Leisure Family_with_children

4/10

Poor

13 Jan 2026

Constance

The room was very very old. We just spent one night cuz we were traveling, but everything needed to be updated.

8/10

Excellent

13 Jan 2026

chuck

Staff was very nice, room was clean despite going through renovation all in all good experience. We will return!

Leisure Partner

6/10

Pleasant

06 Jan 2026

Donna

The bed was very comfortable and clean, the heat was off and once I turned it on smelled like hair burning, and the TV had no service. The carpet was dirty too. I will not stay here again.

Self

10/10

Exceptional

05 Jan 2026

Meghan

The check in was fast and the clerk was nice. Clean room and hotel.

Leisure Partner

8/10

Excellent

05 Dec 2025

michael

Everything good.

10/10

Exceptional

04 Dec 2025

Billy

The best inn ive ever stayed at hands down

Leisure Family_with_children

10/10

Exceptional

24 Nov 2025

Derrick

Clean room

Business

6/10

Pleasant

23 Nov 2025

Tammy

This motel has generally good rates and is clean but it’s very tired (old). They have attempted to update but there are still crumbling concrete stairs and other little details that make it dated.

Leisure Self

6/10

Pleasant

23 Nov 2025

Mindy

Staff was very courteous and very helpful. Room was outdated but they are are remodeling

Leisure Family

8/10

Excellent

08 Nov 2025

Michael

The person servicing the breakfast area was very pleasant and made my morning very enjoyable.

Leisure Self

10/10

Exceptional

08 Nov 2025

Karen

Check in was great clean room nice location good value

Leisure Partner

10/10

Exceptional

03 Nov 2025

Claude

Clean room

Partner

6/10

Pleasant

29 Oct 2025

Michel

It was not the room I was offered from hotel.com with couch and sitting area:(,
Bathroom was old and bathtub needed repairs!

Partner

8/10

Excellent

28 Oct 2025

LouAnn

Convenient. Walk to Cracker Barrel

Leisure Family

2/10

Poor

27 Oct 2025

Tasha

The hotel room had scuffs all over the walls, the headboard of the bed was literally falling apart and we woke up to roaches in the sink. The guy working the front desk informed me it was common around that area. He called his manager who offered me $100 credit. Even though we paid $364.77 for one night we took the credit. Fast forward to today. I get on to see that I was never given a credit. I was charged $364.77 for my room, $100 for the pre auth hold for room incidentals. The $100 for the room incidentals was reversed. But I never got a credit for the room. My receipt shows $264.77 after the $100 “credit” was given but it isn’t actually showing in my account. I called the hotel and the manager interrupted me everytime I started to speak, so when I asked if she was going to let me speak or keep interrupting me she said are you going to keep being rude or do I need to hang up. Mind you I was not rude the entire call, I simply could not talk without her trying to interrupt and talk over me. Looks terrible on them to have someone like that as a “manager”. The hotel was a dump. While I could see they had updated the lobby the rest of what we saw was not. Broken and dirty. Crazy they can charge almost $370 for that crap hole

Leisure Family

8/10

Excellent

23 Oct 2025

Erica

Easy access from highway| 15 minutes to Virginia tech| friendly staff| yummy breakfast|

Leisure Self

6/10

Pleasant

22 Oct 2025

William

Hotel is dated and ciukd use a refresh.

Leisure Self

4/10

Poor

20 Oct 2025

Sarah

I figure a hotel should have a door that locks, a clean bed, and functional plumbing. This place had two out of three. Sink did not drain making it impossible to brush your teeth and the toilet sounded like a train as it filled. Nevermind the little boy at the front desk who lied to me about rooms being \"full to capacity.\"

6/10

Pleasant

19 Oct 2025

Rebecca

Parking was safe

10/10

Exceptional

15 Oct 2025

John

Clean room

10/10

Exceptional

07 Oct 2025

John

We realize the prices go up when VA Tech has a home game but for over $300 one would think the owners could reattach wall paper that is falling off the wall and work at purchasing better sheets. The breakfast was more than ample and good.

Leisure Family

8/10

Excellent

06 Oct 2025

Robert

Parking and breakfast were fine but every morning some long term residents were in the lobby and eating area very loud and annoying

10/10

Exceptional

05 Oct 2025

Allen

Clean orderly room

Business

6/10

Pleasant

05 Oct 2025

Cindy

Did not realize it was motel style.

Friends_and_family Family

10/10

Exceptional

27 Sep 2025

John

Good clean temp home away from home

Leisure Self

4/10

Poor

26 Sep 2025

Jennifer

Last resort for VT game weekend

The positives: the bed was comfortable and the sheets appeared to be clean. Other than that, this was a very rundown room. Directly off the highway. Questionable furnishings. Lots of damage to the walls and carpet. It bills itself as a three star hotel, which I know refers to the amenities offered, however, if I could give this half a star, I would in terms of customer experience. We thankfully only had to use this room for sleeping, so we kept our time there as minimal as possible. It was dank, dark and depressing. We had to move rooms initially because of the smell of smoke. Recommend to avoid if at all possible.

Partner

2/10

Poor

25 Sep 2025

Amelia

Molding falling off wall, hair left all over tub, tears in carpet, stains all over couch. It was awful. Lobby was missing tiles and furniture was falling apart. So disappointed.

Friends_and_family Family

4/10

Poor

22 Sep 2025

Romeo

Staff was great, very friendly and professional. Breakfast lady super friendly and considerate. Hotel conditions were terrible…mildew stained caulk on sink and in tub; dirty grout throughout; toilet not bolted to floor and leveled using wood shims; no pop up sink drain so anything dropped in sink goes straight down drain; no ‘do not disturb’ sign; TV quit working on day 2; towels smelled musty; no bathroom fan/vent; furniture and walls dinged and damaged; overall a filthy room.

Friends_and_family Family

2/10

Poor

22 Sep 2025

Christine

Room was filthy. Furnishings appeared to be 30+ years old

Friends_and_family Family

4/10

Poor

22 Sep 2025

Robyn

The property is showing its age. My room had signs of an active ceiling leak and mold above the shower. Not worth the price I paid for staying there. Only good thing to comment on was the staff was friendly.

Leisure Self

4/10

Poor

20 Sep 2025

Erik

So we arrive at this huge motel at 3 PM on Friday afternoon. We are the only ones there, there are almost no other cars in the parking lot. Fist, they can’t find my Expedia reservation, even though I show him the reservation screen on the app They wind up giving me a room that’s reserved for a guy with the same name but different address and credit card number so I don’t know what was going on there. Next he puts us in a room that is as far away as the office as possible on the end of the building, which felt like it was about 10 feet from the interstate. The interstate noise was very loud all night, running the air conditioner was even worse. It woke us up every time the compressor came on. Finally, there was a big daddy long legs spider in the shower. All this for $280 plus.

8/10

Excellent

18 Sep 2025

Bryan

Check in was great! Did find some hair on our bathroom floor. Bed very comfortable.

Leisure Partner

2/10

Poor

16 Sep 2025

Judy

After driving 6 hours, the room had no water. Could not shower. It is now 10pm still no water. Never stay here again.

6/10

Pleasant

16 Sep 2025

Annette

A little worn down but staff was nice and it was in a convenient location.

Leisure

8/10

Excellent

15 Sep 2025

Laura

Decent

Overall it's a decent place to stay. Good value with the free breakfast, especially with a family. The downside for me was they wouldn't give me one or two extra towels.

Friends_and_family Family

6/10

Pleasant

14 Sep 2025

Susan

Th room we were given didn’t have a smoke detector. The electric wires had been capped off. A new room was provided upon request. The facility is in great need of regular upkeep. The door had duct tape across the bottom due to lack of door guard. Shower had tiles that were loose. We didn’t eat breakfast at the facility, however the person responsible was very kind and proved us with ice. It was somewhat convenient, however we did not receive $625 worth for two nights. It was quiet and was well-lit at night. Parking was plentiful.

Leisure Family

10/10

Exceptional

14 Sep 2025

James

Enjoyed our stay ..

10/10

Exceptional

09 Sep 2025

Allen

Clean and well appointed

Business

8/10

Excellent

07 Sep 2025

Sue

Attentive and Comfortable

Attentive staff, comfortable bed

Friends_and_family Family

8/10

Excellent

02 Sep 2025

Debra S

It was easy to locate, staff were super friendly and easy parking and access to room.

Leisure Self

4/10

Poor

02 Sep 2025

Tracy

The inside with the pictures looks way nicer than it actually is. I would never pay the cost of this hotel again for this. Definitely way overpriced and it is not nice.

Self

8/10

Excellent

30 Aug 2025

Allen

There was no closet or ironing board or iron and the TV did
Not work even after a staff member atempted to correct
The problem.
However, the room was quite clean and comfortable as
Well as the bathroom.

Leisure Family

10/10

Exceptional

25 Aug 2025

Shannon

Very comfortable and clean, staff very friendly and helpful

Partner

2/10

Poor

24 Aug 2025

Saurav

Changed rooms 4 times. Some has worm out furniture and fittings, some had broken ones, then toilet got clogged. Had to use toilet near reception and later keys to another room was given after literally begging for 4 hours. Pathetic and terrible experience. Never coming back

Leisure Family

8/10

Excellent

21 Aug 2025

Susan

Quite good sleep- area pitied could be more maintained

2/10

Poor

20 Aug 2025

Zenash

The room was stuffy and did air was not fresh. Old and mondy feel

10/10

Exceptional

17 Aug 2025

OWOLABI

I had a great experience throughout my stay

6/10

Pleasant

15 Aug 2025

Albert

I did not stay there. I booked the room for my husband. So I can only report what he said. He had trouble finding it because there were no signs on the building. He said it was an old place and the room smelled \"old\" (?) I cannot give an accurate review.

Leisure Self

10/10

Exceptional

15 Aug 2025

Harold

Great hospitality

Room was clean. All items functioned as expected. Staff was welcoming, wonderful and helpful. Will definitely make this a stay place when visiting the area again.

Self

10/10

Exceptional

29 Jul 2025

Tylan

I liked the quietness. Front desk was nice and room was clean to my liking.

8/10

Excellent

27 Jul 2025

mike

Good value. Room clean and quiet.

6/10

Pleasant

22 Jul 2025

Judith

I was in a handicap accessible room. My biggest complaint is that there was no grab bar by the toilet. It made it extremely difficult to use the facilities because of that. Also, the recliner in the room was very low and difficult to escape. I had to have a couple of very helpful men pull me out of it as I was not able to do so on my own since I have extremely bad knees. I feel like a truly handicap accessible room should not have these issues.

Leisure Self

10/10

Exceptional

14 Jul 2025

Sandra

Cleanliness

10/10

Exceptional

29 Jun 2025

Lynn

Everything was great we'll be back soon

6/10

Pleasant

25 Jun 2025

Ginger

The room was very clean however I didn't enjoy not having access to ice.
Staff was very friendly and the breakfast was good.

Partner

4/10

Poor

25 Jun 2025

Masood

Room not clean

Leisure Family

10/10

Exceptional

18 Jun 2025

Anne

Remodeling is great. I will stay again.

Friends_and_family Family

2/10

Poor

14 Jun 2025

Tiffany

Mold was in our room. The manager called to argue that it was mildew (still a type of mold). The front desk guy did switch our rooms but it was disgusting. Second room was a lot better. They wasn’t going to open the pool either.

Leisure Family

6/10

Pleasant

10 Jun 2025

Sandi

I did not realize that the doors were to the parking lot and traveling alone I didn’t like that. Virginia tech graduated and I had drove for 13 hours. So I was tired and there was nothing left. First room smelled really bad. Second room was better but faucets and hand bar in shower were not connected. Someone played a harmonica outside my room one night. Not bad just weird. Cracker Barrel was right next door so that was great for me. I had booked 3 nights and the manager would not let me out of the next 2 nights even after hotel.com called them. So I couldn’t go anywhere but there because they had charged my credit card $700 for 3 nights. Next time I will book one night at a time until I see the place! My fault.

Self

8/10

Excellent

09 Jun 2025

Stephney

There was construction going on. Not disturbing just looked bad. The room was in need of an update and the cleaning staff did a poor job cleaning the tub as there was evidence of mold growing. I mentioned this to the on duty staff as I was checking out.

Leisure Self

6/10

Pleasant

07 Jun 2025

James

Access to restaurants

Leisure Family

8/10

Excellent

06 Jun 2025

Mickey

Staff was good! Was not able to get television working on my own but the young man at the desk was able to help. The coffee pot did not work but the front desk gave me all I wanted. Conditions were OK but the staff was really good!

Friends_and_family Family

10/10

Exceptional

04 Jun 2025

Amy

Everything was average and fine. Nothing usual

Leisure Family

10/10

Exceptional

04 Jun 2025

Lucie

Very feel welcome the cashier was efficient

10/10

Exceptional

31 May 2025

Thomas

The staff was very helpful and friendly. Rooms were great and clean.very good location as well. Great rates! Will stay at again!

6/10

Pleasant

31 May 2025

udit

Nothing special. Just cheap and possible good for a halt on the way to somewhere

10/10

Exceptional

29 May 2025

Anne

Good rate, good nights sleep.

Clearly refurbished rooms. They've been doing this for a couple of years but every stay I've had here has been great

10/10

Exceptional

23 May 2025

Vicki

Great place, fast check in. Safe and quiet property.

Leisure Pet

10/10

Exceptional

18 May 2025

Richard

Gentle man at check in was very nice and professional. Property is under renovation but areas were clean, room was clean and well maintained.

Business_and_leisure Family

6/10

Pleasant

12 May 2025

Michael

Need remodeling

8/10

Excellent

12 May 2025

jean

Sink Cloged and wall light swith not fonctional

Leisure Self

6/10

Pleasant

10 May 2025

Andra

Overall good for the price.

2/10

Poor

09 May 2025

Phillip

The smell was really terrible, like urine. There is some scented chemical being used to cover it that I had to shower off when I got home.

10/10

Exceptional

08 May 2025

Phil

Nicer than I expected. ROom was fine. The lady checking me in was very nice. Only issue is proximity to HWY and noise from the Highway. But for a motel near the hwy, much nicer than expected.

Leisure Self

4/10

Poor

03 May 2025

Barry

Not good at all

Clogged sink, toilet barely flushed, old recliner chair in the corner, no lock on the door. Lock on the door was ripped off or removed, not safe. Walked past several rooms wide open all night with no door handles even on the door. Not sure what is going on with this property but it needs a lot of work

Partner

4/10

Poor

28 Apr 2025

Deb

It was noisy and not suitable for a single woman

10/10

Exceptional

27 Apr 2025

Edwin

Great value.

Friendly staff. Clean rooms.

Self

10/10

Exceptional

20 Apr 2025

Donna

One night stay

Great one night stay. Clean and safe. I have stayed here a few times. The only thing I don’t like is the pillows are very small and uncomfortable.
Easy on and off I81

Self

10/10

Exceptional

17 Apr 2025

David

everything was grreat. no problems

Leisure Self

8/10

Excellent

12 Apr 2025

Carol

Older hotel that is in the process of an update. Room was clean. but furniture was chipped. Front desk staff very friendly.

Friends_and_family Family

8/10

Excellent

12 Apr 2025

Madeleine

This was a last minute stay and, although I don’t love hotels with rooms accessible straight from the outdoors, I felt safe the entire time. The staff was very friendly and the rooms were very clean. Just what we needed!

Family_with_children

10/10

Exceptional

07 Apr 2025

John

Decently maintained. Clean convenient and comfortable.

Leisure Self

10/10

Exceptional

19 Mar 2025

Ron

Lovely Stay

The room was clean. The bed was exceptionally comfortable. However what made this stay really memorable was the kindness and helpfulness of the staff. Both the evening staff and morning staff were wonderful.

Friends_and_family Family

10/10

Exceptional

09 Mar 2025

Joshua

Staff was fantastic at check in and check out.

Leisure Pet

6/10

Pleasant

05 Mar 2025

dirk

Older Motel that could use some upgrades and maintenance. Staff was friendly and helpful.

Leisure Family

6/10

Pleasant

02 Mar 2025

Kevin

Parking lot and surrounding area felt unsafe with poor light and visibility. Pillows and linens were old and smelled.

Leisure Family

10/10

Exceptional

02 Mar 2025

patricia

Room was clean and comfortable. Breakfast was fair. Basic waffles bagels, toast, muffins, fruit oj, cereal with mikk..not bad.

Business Self

6/10

Pleasant

02 Mar 2025

Alex

We had a newly renovated room. While the new appliances were nice - no one went behind construction to mop the floors which were filthy. I had to wear shoes around the room to avoid ruining my socks. The heater was super old and only “high, low, and fan only” settings so the room temperature was hard to keep comfortable. The tv remote didn’t work and we ended up having to switch cable boxes but then the original remote only worked the volume while the new remote only changed the channels. Even after programming. Other than that the room looked really nice with the updated furniture.

Partner

6/10

Pleasant

01 Mar 2025

Michelle

Everyone was nice and friendly the ,actual motel a bit run down and outdated.

Business Family

2/10

Poor

23 Feb 2025

hasina

The heater was set at 82 degrees still didn’t work well to keep the room warm !
Couldn’t sleep first night so we checked out and didn’t stay there for second night . Notified front desk for refund . Sofa mattress was down to flat and was very uncomfortable and couldn’t sleep !

Friends_and_family Family

10/10

Exceptional

22 Feb 2025

Steffania

Great customer service, the gentleman who did our check was excellent! Great customer service

Leisure Family

8/10

Excellent

21 Feb 2025

MICHAEL

Not bad

Business_and_leisure

10/10

Exceptional

20 Feb 2025

Angelena

Great stay

Leisure Self

10/10

Exceptional

11 Feb 2025

PHILIP MICHAEL

We actually live nearby and a place to getaway for a day while some maintenance work was being done at our place. So we decided to stay here. Originally it was for one night but because of the weather we had to stay longer. Hopefully the parking lot and entrance to the hotel will be clear so our ride home will be safe. The hotel room is nice and clean. The staff our nice.The breakfast is good. The location is real good if you want food delivery or you want to go out. We might come here often just to getaway once in awhile. Our kitty cats like it too. They want to stay instead of going home. So we'll bring them back to.

Leisure Pet

10/10

Exceptional

09 Feb 2025

Anthony

Rooms were very clean and cleaned daily promptly

Business Self