Name: Quality Inn Christiansburg
Address: 50 Hampton Boulevard, Christiansburg, 24073, US

2/10

Poor

29 Jul 2026

Lorette

The front desk was nice. But the hotel is not as advertised. They stated hot breakfast everyday, but the cooke would only be there 3 days a week. They promise room service. It comes only every 4 days and when they come they DO NOT CLEAN, they juts replace towels. I complained 3-4x to the front desk, an dthen they cleaned a little bit but still just making the bed and taking out trash. theyre rarly vaccumed floors, cleaned sinks. And they did not tidy or organize your belongings at all. Not worth the money that quality inn charges.

10/10

Exceptional

11 Jul 2026

Carol

Convenient, clean, quiet, right off highway, good coffee.

Family

2/10

Poor

07 Jul 2026

Christy

All the pictures showed a walk-in shower and an updated room for the accessible room we had chosen, it was equip with a bathtub and the only thing that could be considered accessible about this room is that is was on the ground floor. The description of the property boasted a pool and updated property. This was far from the truth. The pool was not available due to being inoperative and the rooms were in no way updated. Very disappointed.

Partner

10/10

Exceptional

07 Jul 2026

Eder

Good service overall , great job

2/10

Poor

07 Jul 2026

melissa

The property did not look kept up. The shower head was broke. The meadow to the kleenex box kept falling off. Wallpaper was peeling away from the wall. Anytime I went to sit on the bed the bed would move and I fell a couple of times. And we could not even enjoy the pool and wanted to charge me $25 to check in 20 minutes early which is outrageous. I would not recommend this place.

Family

2/10

Poor

28 Jun 2026

Donna

Our room was the following:
Rugs were dirty
Towels were dirty
Large ant in bathroom
Microwave worked it was ancient

Partner

6/10

Pleasant

22 Jun 2026

Sarah

Room is not too bad. It was mostly clean. My main issue is my room was right beside the pool and it was very noisy. People were playing music very loud at the pool and there was a lot of screaming. Which is not the biggest issue, but I would prefer to not have a room right at the pool if I ever stayed here again.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Diana

Staff was great. Location was good. Price was outstanding. They do need to invest in some capital improvements to update - place was dated and the plumbing fixtures needed fixing.

Self

6/10

Pleasant

06 Jun 2026

Doug

Room floors must be dirty. Walking around barefoot, then stepping into the shower, black footprints.

Self

10/10

Exceptional

19 May 2026

Rose

More than expected.

Friends_and_family Family

2/10

Poor

01 May 2026

Frank

This facility is worn out and in serious need of an upgrade. The room was in bad disrepair with peeling paint, peeling wallcovering, stains on the wallcovering, wood trim coming off the wall and rusted out plumbing fixtures.

The ice machine was located in a separate room that was filthy and was a chest type machine that you access the ice with a scoop. I do not believe that this is up to the health department code as there is no means of keeping contamination out of the ice.

Staff was very nice, bit management refused to refund the final two nights of a three night stay. I do not believe a hotel should be able to offer substandard facilities and refuse to refund your money. We did not stay the other two nights.

Do yourself a favor and find somewhere that values their customers.

Friends_and_family Family

2/10

Poor

29 Apr 2026

Nathalie

Unfortunately, I hate to say it, but this was hands-down the worst hotel experience I’ve had. And I’ve traveled to a lot of developing countries so that’s saying a lot. The staff were perfectly pleasant, but the place is incredibly rundown and grotty. The wallpaper was peeling, carpet head holes throughout, the air-conditioning unit was broken and dangling off the wall. We felt like we needed to sleep with our clothes still on. Really gross. I should’ve known better. Anything with “quality” in the name is probably a red flag.

Partner

8/10

Excellent

24 Apr 2026

Robert

Delicious and simple.

Business

8/10

Excellent

24 Apr 2026

Dean

Good

10/10

Exceptional

22 Apr 2026

Jesus

My stay was a short one but it was comfortable. My room was clean it smelled great every time I entered my room and the staff was great to me. I dislike staying at Hotels because you always find something wrong but with this place I didn’t. I would definitely recommend this place.

Self

6/10

Pleasant

21 Apr 2026

Peggy

Room was clean except for carpet. Bed was comfortable but AC was noisy. Sink and mirror area was really dark! Location and price were good. Breakfast was good. Parking was ok but right next to a busy Cracker Barrel. Room doors open to outside so didn’t feel as safe as interior rooms.

Friends_and_family Family

2/10

Poor

20 Apr 2026

David

Imagine a truck stop from the 80’s. Dark, musty, could have just been cleaned but still looks dirty and lots of smokers hanging out right by your entry door. Yeah, you have to walk through them to get to your room, and they’re right outside just hanging out….
Don’t let the website fool you.
Don’t stay here.
Front desk help was not helpful and could not figure out how to cancel stay or provide a refund.
Do yourself a favor and stick to the bigger name hotels across the street.

Friends_and_family Family

8/10

Excellent

20 Apr 2026

Alfred

i thought the breakfast left a little to be desired. Waffles or cereal and yogurt.

Friends

2/10

Poor

19 Apr 2026

Todd

Breakfast is OK. People were partying and cut me up at night.

Self

2/10

Poor

02 Apr 2026

Mary Ellen

Run down and full of people living in the hotel. Marijuana smell through the vents. Horrible. We should have not stayed there.

Partner

2/10

Poor

27 Mar 2026

Srivatsa

Very disappointed with the expedia & quality inn!!
For the price we paid, ( $170)we truly felt conned!! As the pics in expedia shows lovely 3 star hotel with upgrades. But the reality was it’s a beaten down motel with dirty carpets, super suspicious dirty & stained couches, as if picked up from roadside !! Which costs $50/night
They have done some upgrades, that ain’t gonna change the fact it is nothing but a shady roadside motel. Booked a non smoke room. But had cigarette smell in the room. Breakfast is just super junky sugary food.Only good thing about this stay was super friendly staff.

Family_with_children

10/10

Exceptional

21 Mar 2026

jagdish

All good

4/10

Poor

21 Mar 2026

Daniel

Two times in a row there was only one working light in the room. Others were missing lightbulbs completely.

Friends_and_family Family

2/10

Poor

21 Mar 2026

kathryn

This place looked nothing like the photos. The room was dirty and filled with a hodge podge of old furniture. The furniture was all torn up. The blinds were broken. The bed and mattress were old. There was a leak in the ceiling and wall paper was peeling. There were weird crusty things on the walls, splatter stains, and dirt. The lamps were leaning, the bed was not well made. The A/C was filled with dust so it was impossible to breathe when on. The bathroom was dirty. The tub did not even drain. I believe good reviews might be from two rooms. Room #132 was terrible. The staff were fine. No one was rude. However, this room was not well maintained. Site will not let me add a photo. Just be warned!

Family

10/10

Exceptional

15 Mar 2026

Maureen

Front desk was excellent upon check in and check out. Clean room.

Partner

10/10

Exceptional

01 Feb 2026

Kelly

Room
Was great and clean and comfortable and check in and out was so easy

6/10

Pleasant

31 Jan 2026

Reyna

My car’s windshield was broken when the roof top was being cleaned , they took my information to get it fixed / reimbursed but no one contacted me again. I’m still waiting. Replacing that is not cheap.

10/10

Exceptional

29 Jan 2026

Sidney

Everything was terrific. Everything.

Self

8/10

Excellent

24 Jan 2026

Carlton

Clean room and friendly staff

Leisure

4/10

Poor

14 Jan 2026

Amy

The door looked like it had recently been kicked in and the handle was off the faucet in the bathtub.. However the front desk staff was very polite and friendly.

Leisure Family_with_children

4/10

Poor

13 Jan 2026

Constance

The room was very very old. We just spent one night cuz we were traveling, but everything needed to be updated.

8/10

Excellent

13 Jan 2026

chuck

Staff was very nice, room was clean despite going through renovation all in all good experience. We will return!

Leisure Partner

6/10

Pleasant

06 Jan 2026

Donna

The bed was very comfortable and clean, the heat was off and once I turned it on smelled like hair burning, and the TV had no service. The carpet was dirty too. I will not stay here again.

Self

10/10

Exceptional

05 Jan 2026

Meghan

The check in was fast and the clerk was nice. Clean room and hotel.

Leisure Partner

8/10

Excellent

05 Dec 2025

michael

Everything good.

10/10

Exceptional

04 Dec 2025

Billy

The best inn ive ever stayed at hands down

Leisure Family_with_children

10/10

Exceptional

24 Nov 2025

Derrick

Clean room

Business

6/10

Pleasant

23 Nov 2025

Tammy

This motel has generally good rates and is clean but it’s very tired (old). They have attempted to update but there are still crumbling concrete stairs and other little details that make it dated.

Leisure Self

6/10

Pleasant

23 Nov 2025

Mindy

Staff was very courteous and very helpful. Room was outdated but they are are remodeling

Leisure Family

8/10

Excellent

08 Nov 2025

Michael

The person servicing the breakfast area was very pleasant and made my morning very enjoyable.

Leisure Self

10/10

Exceptional

08 Nov 2025

Karen

Check in was great clean room nice location good value

Leisure Partner

10/10

Exceptional

03 Nov 2025

Claude

Clean room

Partner

6/10

Pleasant

29 Oct 2025

Michel

It was not the room I was offered from hotel.com with couch and sitting area:(,
Bathroom was old and bathtub needed repairs!

Partner

8/10

Excellent

28 Oct 2025

LouAnn

Convenient. Walk to Cracker Barrel

Leisure Family

2/10

Poor

27 Oct 2025

Tasha

The hotel room had scuffs all over the walls, the headboard of the bed was literally falling apart and we woke up to roaches in the sink. The guy working the front desk informed me it was common around that area. He called his manager who offered me $100 credit. Even though we paid $364.77 for one night we took the credit. Fast forward to today. I get on to see that I was never given a credit. I was charged $364.77 for my room, $100 for the pre auth hold for room incidentals. The $100 for the room incidentals was reversed. But I never got a credit for the room. My receipt shows $264.77 after the $100 “credit” was given but it isn’t actually showing in my account. I called the hotel and the manager interrupted me everytime I started to speak, so when I asked if she was going to let me speak or keep interrupting me she said are you going to keep being rude or do I need to hang up. Mind you I was not rude the entire call, I simply could not talk without her trying to interrupt and talk over me. Looks terrible on them to have someone like that as a “manager”. The hotel was a dump. While I could see they had updated the lobby the rest of what we saw was not. Broken and dirty. Crazy they can charge almost $370 for that crap hole

Leisure Family

8/10

Excellent

23 Oct 2025

Erica

Easy access from highway| 15 minutes to Virginia tech| friendly staff| yummy breakfast|

Leisure Self

6/10

Pleasant

22 Oct 2025

William

Hotel is dated and ciukd use a refresh.

Leisure Self

4/10

Poor

20 Oct 2025

Sarah

I figure a hotel should have a door that locks, a clean bed, and functional plumbing. This place had two out of three. Sink did not drain making it impossible to brush your teeth and the toilet sounded like a train as it filled. Nevermind the little boy at the front desk who lied to me about rooms being \"full to capacity.\"

6/10

Pleasant

19 Oct 2025

Rebecca

Parking was safe

10/10

Exceptional

15 Oct 2025

John

Clean room

10/10

Exceptional

07 Oct 2025

John

We realize the prices go up when VA Tech has a home game but for over $300 one would think the owners could reattach wall paper that is falling off the wall and work at purchasing better sheets. The breakfast was more than ample and good.

Leisure Family

8/10

Excellent

06 Oct 2025

Robert

Parking and breakfast were fine but every morning some long term residents were in the lobby and eating area very loud and annoying

10/10

Exceptional

05 Oct 2025

Allen

Clean orderly room

Business

6/10

Pleasant

05 Oct 2025

Cindy

Did not realize it was motel style.

Friends_and_family Family

10/10

Exceptional

27 Sep 2025

John

Good clean temp home away from home

Leisure Self

4/10

Poor

26 Sep 2025

Jennifer

Last resort for VT game weekend

The positives: the bed was comfortable and the sheets appeared to be clean. Other than that, this was a very rundown room. Directly off the highway. Questionable furnishings. Lots of damage to the walls and carpet. It bills itself as a three star hotel, which I know refers to the amenities offered, however, if I could give this half a star, I would in terms of customer experience. We thankfully only had to use this room for sleeping, so we kept our time there as minimal as possible. It was dank, dark and depressing. We had to move rooms initially because of the smell of smoke. Recommend to avoid if at all possible.

Partner

2/10

Poor

25 Sep 2025

Amelia

Molding falling off wall, hair left all over tub, tears in carpet, stains all over couch. It was awful. Lobby was missing tiles and furniture was falling apart. So disappointed.

Friends_and_family Family

4/10

Poor

22 Sep 2025

Romeo

Staff was great, very friendly and professional. Breakfast lady super friendly and considerate. Hotel conditions were terrible…mildew stained caulk on sink and in tub; dirty grout throughout; toilet not bolted to floor and leveled using wood shims; no pop up sink drain so anything dropped in sink goes straight down drain; no ‘do not disturb’ sign; TV quit working on day 2; towels smelled musty; no bathroom fan/vent; furniture and walls dinged and damaged; overall a filthy room.

Friends_and_family Family

2/10

Poor

22 Sep 2025

Christine

Room was filthy. Furnishings appeared to be 30+ years old

Friends_and_family Family

4/10

Poor

22 Sep 2025

Robyn

The property is showing its age. My room had signs of an active ceiling leak and mold above the shower. Not worth the price I paid for staying there. Only good thing to comment on was the staff was friendly.

Leisure Self

4/10

Poor

20 Sep 2025

Erik

So we arrive at this huge motel at 3 PM on Friday afternoon. We are the only ones there, there are almost no other cars in the parking lot. Fist, they can’t find my Expedia reservation, even though I show him the reservation screen on the app They wind up giving me a room that’s reserved for a guy with the same name but different address and credit card number so I don’t know what was going on there. Next he puts us in a room that is as far away as the office as possible on the end of the building, which felt like it was about 10 feet from the interstate. The interstate noise was very loud all night, running the air conditioner was even worse. It woke us up every time the compressor came on. Finally, there was a big daddy long legs spider in the shower. All this for $280 plus.

8/10

Excellent

18 Sep 2025

Bryan

Check in was great! Did find some hair on our bathroom floor. Bed very comfortable.

Leisure Partner

2/10

Poor

16 Sep 2025

Judy

After driving 6 hours, the room had no water. Could not shower. It is now 10pm still no water. Never stay here again.

6/10

Pleasant

16 Sep 2025

Annette

A little worn down but staff was nice and it was in a convenient location.

Leisure

8/10

Excellent

15 Sep 2025

Laura

Decent

Overall it's a decent place to stay. Good value with the free breakfast, especially with a family. The downside for me was they wouldn't give me one or two extra towels.

Friends_and_family Family

6/10

Pleasant

14 Sep 2025

Susan

Th room we were given didn’t have a smoke detector. The electric wires had been capped off. A new room was provided upon request. The facility is in great need of regular upkeep. The door had duct tape across the bottom due to lack of door guard. Shower had tiles that were loose. We didn’t eat breakfast at the facility, however the person responsible was very kind and proved us with ice. It was somewhat convenient, however we did not receive $625 worth for two nights. It was quiet and was well-lit at night. Parking was plentiful.

Leisure Family

10/10

Exceptional

14 Sep 2025

James

Enjoyed our stay ..

10/10

Exceptional

09 Sep 2025

Allen

Clean and well appointed

Business

8/10

Excellent

07 Sep 2025

Sue

Attentive and Comfortable

Attentive staff, comfortable bed

Friends_and_family Family

8/10

Excellent

02 Sep 2025

Debra S

It was easy to locate, staff were super friendly and easy parking and access to room.

Leisure Self

4/10

Poor

02 Sep 2025

Tracy

The inside with the pictures looks way nicer than it actually is. I would never pay the cost of this hotel again for this. Definitely way overpriced and it is not nice.

Self

8/10

Excellent

30 Aug 2025

Allen

There was no closet or ironing board or iron and the TV did
Not work even after a staff member atempted to correct
The problem.
However, the room was quite clean and comfortable as
Well as the bathroom.

Leisure Family

10/10

Exceptional

25 Aug 2025

Shannon

Very comfortable and clean, staff very friendly and helpful

Partner

2/10

Poor

24 Aug 2025

Saurav

Changed rooms 4 times. Some has worm out furniture and fittings, some had broken ones, then toilet got clogged. Had to use toilet near reception and later keys to another room was given after literally begging for 4 hours. Pathetic and terrible experience. Never coming back

Leisure Family

8/10

Excellent

21 Aug 2025

Susan

Quite good sleep- area pitied could be more maintained

2/10

Poor

20 Aug 2025

Zenash

The room was stuffy and did air was not fresh. Old and mondy feel

10/10

Exceptional

17 Aug 2025

OWOLABI

I had a great experience throughout my stay

6/10

Pleasant

15 Aug 2025

Albert

I did not stay there. I booked the room for my husband. So I can only report what he said. He had trouble finding it because there were no signs on the building. He said it was an old place and the room smelled \"old\" (?) I cannot give an accurate review.

Leisure Self

10/10

Exceptional

15 Aug 2025

Harold

Great hospitality

Room was clean. All items functioned as expected. Staff was welcoming, wonderful and helpful. Will definitely make this a stay place when visiting the area again.

Self

10/10

Exceptional

29 Jul 2025

Tylan

I liked the quietness. Front desk was nice and room was clean to my liking.

8/10

Excellent

27 Jul 2025

mike

Good value. Room clean and quiet.

6/10

Pleasant

22 Jul 2025

Judith

I was in a handicap accessible room. My biggest complaint is that there was no grab bar by the toilet. It made it extremely difficult to use the facilities because of that. Also, the recliner in the room was very low and difficult to escape. I had to have a couple of very helpful men pull me out of it as I was not able to do so on my own since I have extremely bad knees. I feel like a truly handicap accessible room should not have these issues.

Leisure Self

10/10

Exceptional

14 Jul 2025

Sandra

Cleanliness

10/10

Exceptional

29 Jun 2025

Lynn

Everything was great we'll be back soon

6/10

Pleasant

25 Jun 2025

Ginger

The room was very clean however I didn't enjoy not having access to ice.
Staff was very friendly and the breakfast was good.

Partner

4/10

Poor

25 Jun 2025

Masood

Room not clean

Leisure Family

10/10

Exceptional

18 Jun 2025

Anne

Remodeling is great. I will stay again.

Friends_and_family Family

2/10

Poor

14 Jun 2025

Tiffany

Mold was in our room. The manager called to argue that it was mildew (still a type of mold). The front desk guy did switch our rooms but it was disgusting. Second room was a lot better. They wasn’t going to open the pool either.

Leisure Family

6/10

Pleasant

10 Jun 2025

Sandi

I did not realize that the doors were to the parking lot and traveling alone I didn’t like that. Virginia tech graduated and I had drove for 13 hours. So I was tired and there was nothing left. First room smelled really bad. Second room was better but faucets and hand bar in shower were not connected. Someone played a harmonica outside my room one night. Not bad just weird. Cracker Barrel was right next door so that was great for me. I had booked 3 nights and the manager would not let me out of the next 2 nights even after hotel.com called them. So I couldn’t go anywhere but there because they had charged my credit card $700 for 3 nights. Next time I will book one night at a time until I see the place! My fault.

Self

8/10

Excellent

09 Jun 2025

Stephney

There was construction going on. Not disturbing just looked bad. The room was in need of an update and the cleaning staff did a poor job cleaning the tub as there was evidence of mold growing. I mentioned this to the on duty staff as I was checking out.

Leisure Self

6/10

Pleasant

07 Jun 2025

James

Access to restaurants

Leisure Family

8/10

Excellent

06 Jun 2025

Mickey

Staff was good! Was not able to get television working on my own but the young man at the desk was able to help. The coffee pot did not work but the front desk gave me all I wanted. Conditions were OK but the staff was really good!

Friends_and_family Family

10/10

Exceptional

04 Jun 2025

Amy

Everything was average and fine. Nothing usual

Leisure Family

10/10

Exceptional

04 Jun 2025

Lucie

Very feel welcome the cashier was efficient