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Accommodation only. Meals are usually not included.
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7.2/10Very good38 Reviews
Cleanliness8.2/10 8.2
Service7.8/10 7.8
Comfort6.8/10 6.8
Condition7.6/10 7.6
Neighborhood6.0/10 6.0
Amenities6.6/10 6.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Pensión Jade
Pensión Jade guarantees a quiet stay as it counts with just 12 guest rooms. The property includes Wi-Fi internet connection in all public areas and rooms. This guest house does not offer 24-hour reception.
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With a stay at Pensión Jade, you'll be centrally located in Castro Urdiales, just a 3-minute walk from Bay of Biscay and 5 minutes by foot from Ostende Beach. This pension is 15.8 mi (25.4 km) from Port of Bilbao and 0.3 mi (0.5 km) from Pedregal Seña Santiago.
Stay in one of 12 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily. Featured amenities include multilingual staff and luggage storage.
Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Non-smoking
Check-in and check-out
Check-in from
2:00 PM
Check-in until
11:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Beach nearby
No rollaway/extra beds available
No elevators
No front desk
Professional property host/manager
Pets not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
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Special Instructions
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
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Minimal age
18
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Optional fees
- Self parking fee: EUR 10 per day
- Crib (infant bed) fee: EUR 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Arabic
English
Spanish
Nearby attractions
Bay of Biscay
0.3 km / 0.2 mi
Ostende Beach
0.4 km / 0.3 mi
Pedregal Seña Santiago
0.6 km / 0.3 mi
Santa Maria Church
0.8 km / 0.5 mi
Centro Cultural La Residencia Pedro Velarde
1 km / 0.6 mi
Brazomar Beach
1.2 km / 0.7 mi
Spa Agua Viva
1.4 km / 0.8 mi
Cala de Cotolino
1.7 km / 1 mi
Playa Pocillo de los Frailes
2.1 km / 1.3 mi
Cala de Los Frailes
2.2 km / 1.4 mi
Cala de Dícido
3.5 km / 2.2 mi
Playa de Dício
3.6 km / 2.2 mi
Playa de La Turbia
4.2 km / 2.6 mi
Ensenada de La Turbia
4.8 km / 3 mi
Ensenada de Tejilla
7.3 km / 4.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 12
- guest house
- Check-in hour
- Check-out hour
- Wi-fi
- Multilingual staff
- Concierge
- Luggage room
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPensión Jade
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARD • 1 BedroomSGL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPensión Jade
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPensión Jade
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Pensión Jade
20
reviews shown
Sally
Very small room. Ceiling fan struggled to cool the room. Shower cubicle minute. My 6’6” husband got stuck trying to get out! Hysterical but the shower is basically suitable for a small child. Position perfect. Plenty of shopping and dining options very close, as were main tourist attractions.
Verified traveler
The room was clean and as expected in a city. However, was noisy at night.
Peter
Staff was very friendly and helpful. We did not mind the pack of AC in our room.
Danette
Small pension in Castro-Urdiales
Very limited space in Castro-Urdiales for pilgrims of the Camino de Santiago, so I booked this pension last-minute and it was perfect! Great location in town and to the Camino.
Rene
Buena
Gaëlle
Chambre minuscule pour 2 personnes. Une toute petite fenêtre donnant sur une cour intérieure. Pas de luminosité. Impression d'être dans un placard.
Evier de la salle de bain fissuré. Porte-serviette rouillé. Humidité.
Rentrés dans la chambre en fin de matinée, notre hôte a frappé à la porte pour nous faire sortir pour faire le ménage.
Après 2 nuits passées dans la pension Jade, nous avons décidé de prolonger notre séjour à Castro Urdiales dans un autre hôtel
Evier de la salle de bain fissuré. Porte-serviette rouillé. Humidité.
Rentrés dans la chambre en fin de matinée, notre hôte a frappé à la porte pour nous faire sortir pour faire le ménage.
Après 2 nuits passées dans la pension Jade, nous avons décidé de prolonger notre séjour à Castro Urdiales dans un autre hôtel
Elena
Buena relación calidad/precio
Rafael
Muy limpia y camas muy cómodas.
aurelio
Pesimo
Pésimo en todo
Ana Rosa
Todo fenomenal, limpieza y atencion recepción
Maria Angeles
Las escaleras son demasiado altas e incómodas.
Jose Ignacio Sanchez
Recomendable y se encuentra en muy buena zona.
Sara
Lo más LAMENTABLE que me he encontrado nunca. Literalmente la atención al cliente NO EXISTE. He estado una semana intentando hablar con la dueña, y me ha cogido el teléfono un solo día para decirme de malas formas que se iba a duchar y que empezaba a atender a las 11, cosa que no fue así porque jamás volvió a responderme. Patético.
María Isabel
En pleno diciembre en la habitación hacía mucho frío y había poca ropa en la cama. No tenía encendida la calefacción. Noche fría
Walter
Mittelmäßig
So lala
Nathalie
Petite chambre
La chambre est très petite et bruyante. Du coup le lit est petit si on fait plus que 170 cmon dépasse. Sinon la personne que nous avons vu est avenante. Le parking est celui du port mais avec un meilleur prix.
Verified traveler
la propietaria Jade. Te hace sentir como en casa.Un encanto
Verified traveler
En plein centre ville de. Bien situé avec plusieurs services autour
Evelyn
BED BUGS AND DISHONEST STAFF!!!
I checked in here three days ago and, being a pilgrim, the first thing I do is check under the sheets for bedbugs. For the first time on any of my Camino, I find them! I take pictures. I show them to the woman in the reception. She pretends as if she's surprised but it was crystal clear that she was lying. She then says she understand if I don't want to stay and that I should call hotels.com for a refund.
She then refuses to reply or talk to hotels.com for three whole days and then claims that I have never said anything about any bedbugs, but that I didn't want to stay in the room because it was...(wait for it)...TOO SMALL!!!
When has a pilgrim who is used to sleeping in bunk beds with 30 other pilgrims ECER left a room they've already paid for because it was simply too SMALL?
I've reported her to the council and the police and am going to email the albergues in Bilbao and Portugalete and ask them to warn pilgrims about her pension.
Not only does she not care about that she spreads these bugs all over the Camino, makes pilgrims pay huge sums of money to sanitize their homes when they bring them with them, but she actually sinks so low as to LIE to keep a petty payment for a single room.
And she has the Camino shell on her website. This woman has a religious symbol on her website in order to lure pilgrims in....
I'm so angry.
She then refuses to reply or talk to hotels.com for three whole days and then claims that I have never said anything about any bedbugs, but that I didn't want to stay in the room because it was...(wait for it)...TOO SMALL!!!
When has a pilgrim who is used to sleeping in bunk beds with 30 other pilgrims ECER left a room they've already paid for because it was simply too SMALL?
I've reported her to the council and the police and am going to email the albergues in Bilbao and Portugalete and ask them to warn pilgrims about her pension.
Not only does she not care about that she spreads these bugs all over the Camino, makes pilgrims pay huge sums of money to sanitize their homes when they bring them with them, but she actually sinks so low as to LIE to keep a petty payment for a single room.
And she has the Camino shell on her website. This woman has a religious symbol on her website in order to lure pilgrims in....
I'm so angry.
Verified traveler
Buona pensione.vicino al centro.accogliente.
Location & surroundings
Pensión Jade
Calle De La Ronda 16, Castro Urdiales, Spain
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