Name: Ibis Bilbao Barakaldo
Address: Retuerto, 69, Barrio De Kareaga Norte, 48903, ES

4/10

Poor

27 Jul 2026

david

Disappointed with standard of hotel, not expecting 5 stars but well below level witnessed at other IBIS hotels. Limited options for evening meal. Hairs in the bathroom and Poor location to walk the dog

10/10

Exceptional

25 Jul 2026

TANVEER SADIQ

Best property for an overnight stay . Had free on site parking , clean , super helpful staff . Breakfasted was excellent , 20
Minutes drive to airport . It is value for money

8/10

Excellent

25 Jul 2026

Robert

Rooms had a little bit of a smell, but overall was great for a quick 1 night stay.

8/10

Excellent

20 May 2026

David

The hotel breakfast was really good. The staff friendly and helpful. My only issue was the distance from Bilbao centre. The taxis were very expensive between €30 and €40 but there is a convenient bus sevice which was only €2.40 one way so we took that in the day but a taxi home at night

Friends

4/10

Poor

07 May 2026

Joe

Too many people at Breakfast. Only one coffee machine. Very high price for a room for the night.

Self

6/10

Pleasant

26 Apr 2026

Andy

This is an ok hotel. Most of the staff were friendly and helpful, but not all. The room was clean and comfortable, but the air-conditioning didn’t seem to work and when you opened the window the road noise was loud.
It’s a convenient stop near the motorway and there are lots of places to eat and drink at the nearby shopping centres. You can catch buses into the centre of Bilbao just a short walk away.

Partner

10/10

Exceptional

30 Mar 2026

Philip

Good breakfast. Helpful team

10/10

Exceptional

09 Feb 2026

Atanas

Perfect location. Good internet. Easy parking. All was great!

Self

10/10

Exceptional

17 Dec 2025

Ciaran

No brekky

Partner

10/10

Exceptional

11 Dec 2025

Atanas

Nice place. Close to many shops and food options. Free parking!

Self

6/10

Pleasant

11 Dec 2025

Darrell

6 day stay
Most days only ham, bread and rock hard boiled eggs for the main breakfast, unless you are a cereal fan. Coffee was good, No juice twice, mostly stale pastries.
Rooms very clean. Air con not working. Staff wonderful.

Business

8/10

Excellent

23 Nov 2025

Niamh

Staff were friendly and helpful

Self

8/10

Excellent

02 Nov 2025

Tony

A good hotel but the booking in experience was a little concerning

Leisure Family

8/10

Excellent

28 Oct 2025

Richard

Clean room, friendly staff, nice continental breakfast

Leisure Partner

10/10

Exceptional

12 Oct 2025

John

Great staff!

Leisure Self

10/10

Exceptional

20 Sep 2025

Benjamin

X

10/10

Exceptional

19 Sep 2025

Aitor

Everything was perfect. Bed and pillows very comfortable.

Partner

2/10

Poor

18 Sep 2025

Alan

Only room left was disabled even though we checked in early on line as requested. No wifi. TV didn't work and badly placed on the wall. Supposedly hot breakfast items were cold. Price of breakfast was more expensive than advertised on line.

4/10

Poor

16 Sep 2025

Riley

this hotel is very basic and i think overpriced. We arrived and the hotel staff seemed overworked, tired and stressed out. We got to our room and realized that it was very stuffy and hot so we tried to turn the air conditioning on and realized after some time that it didn’t work along with the elevator. my husband went to ask inquire about the air conditioner not working and was told that if we waited “some more time” that it would work. it never worked and it was hot and stuffy our entire 2 evening stay. i went to grab the extra pillow that was provided in a plastic casing which made it seem like it was clean but when i looked at the pillow it had mascara marks on it.
the shower also leaked because the door doesn’t fully shut. It was good enough to rest our bodies after a long journey but not very comfortable.

Leisure Partner

10/10

Exceptional

24 Jul 2025

Hirdania

This hotrl has a great location the staff is very friendly and help you with anything you need

Leisure Partner

6/10

Pleasant

30 May 2025

Lindsay

The property is older and dirtier than the pictures make it look. The lobby area is nice enough, and the rooms are fine for the price, but I wouldn't stay here again.

8/10

Excellent

19 May 2025

Maria Teresa

Good value for money

Leisure Partner

6/10

Pleasant

04 May 2025

Robin

Ok for ferry.

Fairly basic, clean but tired.
Aircon was feeble meaning my room was too hot for sleeping even this time of year.
Very basic restaurant and nothing else nearby.
Fairly convenient for overnight before ferry, but that’s about it.

Self

6/10

Pleasant

10 Sep 2024

Verified traveler

The hotel is comfortable, room clean, bed, shower & wifi good. However, it is 12 km from Bilbao. I feel ripped off by hotels.com

If arriving by public transport, you need to cross the bridge at the Max Centre - if the centre is open you can use their escalators/lifts.

Partner

8/10

Excellent

03 Sep 2024

Matthew

Overnight spot

Excellent little ibis right next to a load of restaurants at the MaxCenter. My only issue is they there is always a lot of English staying before the ferry, but no opportunity to watch any news in English on tv. Most other hotels have this facility so it’s noticeable when not available. Would recommend though

Friends_and_family Friends

10/10

Exceptional

13 Aug 2024

Jorge Nuno

Top place to stay with nice breakfast

6/10

Pleasant

23 Apr 2024

Donna

Nearby outlet shopping, and good safe parking space. The room is very small and doesn't come with anything, no safety box, no water boiler, no microwave nothing. No AC and the room is burning hot even in the winter since there is no control on the heater either.

8/10

Excellent

24 Dec 2023

Alfred

Good value

Good location for a night, waiting for a ferry to Ireland. Easily accessible, bit challenging with parking.

Friends_and_family Family

6/10

Pleasant

23 Jul 2023

Juliet

Not the best Ibis but friendly staff

If I see an Ibis available on my travels I'll always choose it: free parking, dog friendly, good and reasonably priced menu, comfortable rooms. However, this one was a bit disappointing. The staff were lovely and friendly, but the rooms were dated and not very clean. Parking isn't guaranteed either, it's first-come, first-served and it's a very large hotel so fills up quickly. I think I got the last spot and saw a few other travellers circliing around in frustration as there didn't seem to be anywhere else nearby to leave the car.

10/10

Exceptional

06 Jun 2023

Stephen

Great place

Great place

Partner

8/10

Excellent

31 May 2023

Maria

The lobby deco

10/10

Exceptional

02 Apr 2023

Maria

Improve the quality of the food

Leisure Family

10/10

Exceptional

08 Oct 2022

David

Been going there since it opened 2003 ish central.... fuel station next door loads of free parking if the actual car park is full....

Partner

10/10

Exceptional

03 Sep 2022

Ali

It was a great budget friendly place to stay with a complimentary breakfast option.

10/10

Exceptional

14 Jun 2022

Susan

the hotel was very good near to the port for ferries and near to a bus stop to travel in to town

Leisure Partner

8/10

Excellent

31 May 2022

Mariela

Good

It was a good stay, the room was clean and big

Friends_and_family Friends

8/10

Excellent

01 Feb 2022

patrick

The Hotel was fine for the price did the job for me close to the ferry port clean and tidy, no problems would use again.

Leisure Self

8/10

Excellent

07 Dec 2021

Amanda

Servicio excelente

Excelente atención. Muchas gracias al Staff por ser muy amable y facilitadores con todo.

Partner

8/10

Excellent

24 Sep 2021

Ann

Overnight stop

Not the nicest hotel from outside but inside is clean and welcoming.
The staff were very friendly.
The bed was very comfy and breakfast self service.

Partner

10/10

Exceptional

23 Sep 2021

Belinda

Great overnight stop when using the Port of Bilbao

This Ibis (Red) hotel has the same high standards that we’ve grown accustomed to. Building itself doesn’t look much however inside its clean, has knowledgable staff and very comfortable rooms, especially the beds. A bigger sign in the car park to point you in the right direction of the Ibis (red) reception area would have been appreciated.
Nice breakfast, friendly restaurant staff at dinner and breakfast.

Partner

10/10

Exceptional

23 Aug 2021

Amer

Ibis hotel

Nice hotel great value & close to the port we would definitely stay there again

Partner

8/10

Excellent

28 Jul 2020

Angela

Pleasantstay

It’s clean and comfortable and well placed being 10 mins away from the ferry port - staff are fine and a shopping mall nearby if you have a couple of hours to fill . Stayed here several times

Partner

6/10

Pleasant

01 Jul 2020

Elizabeth

Difficult to give a fair assessment with hotels reopening after lockdown, however the room was a little disappointing.

Partner

10/10

Exceptional

18 Jun 2020

Cristian

Clean, good mattress with topper. Free parking

Business

8/10

Excellent

20 Mar 2020

Alan

Good visit during a crisis

The trip took place during the Coronavirus lockdown in Spain. The staff was very helpful, given the restraints they were under.

The location is functional, with shopping malls, supermarkets & industrial units nearby. However, it is an excellent place to stop over prior to departing on ferry from Bilbao, or even Santander.

Partner

10/10

Exceptional

20 Mar 2020

Karen

Staff are absolutely wonderful

We got caught up in the country’s lock down due to Coronavirus unfortunately, but the staff were so helpful and calm. Although the bar and restaurant were closed they made us breakfast and allowed us to eat in the room. They also made calls to the ferry port to check if the boat was still going ahead.
We are very thankful for their help

Friends_and_family Family

8/10

Excellent

30 Dec 2019

Arezoo

Muy buena relación calidad-precio

Limpio calidad precio muy bien.Esta a 10 minutos de Bilbao, las habitaciones son amplia

Partner

8/10

Excellent

18 Dec 2019

James

Only one problem ! The tv’s in this hotel do not have ability to change language on them to English...... in this day and age....... that’s not acceptable...... other than that it’s a good stop before catching the ferry..... xx

Self

10/10

Exceptional

08 Dec 2019

lorraine

Exceptional stay at an Inis

Best Ibis hotel I have stayed in, opposite the Max Centre shopping Mall and couple of hundred yards from 10 pin bowling, cinema and lots of food oulets, good free car park, very comfortable room, big bed and shower room! Well worth the money

Partner

8/10

Excellent

29 Sep 2019

Verified traveler

All the staff were very helpful and nothing was to much hassle, Itziar on main reception was a very pleasant and helpful, giving us all the knowledge of the local area, the buses you get into town and back
Would stay there again

Leisure Partner

6/10

Pleasant

13 Aug 2019

Enrique S J B

Industrial area

Too far from the city center. It’s hard to reach. Not advisable without a car.

Family

8/10

Excellent

16 Jul 2019

Verified traveler

Excellent location for overnight stop before sailing from Bilbao to Portsmouth. Near to city for sightseeing and also a shopping centre closeby.

Leisure Partner

10/10

Exceptional

23 Jun 2019

Verified traveler

The place has all you need from basics in the room to eating in the cafeteria. Great stay!

Leisure Family

10/10

Exceptional

04 May 2019

Verified traveler

Central to motorway and ferry terminal .reasonable price and good restaurant.

Leisure Pet

6/10

Pleasant

22 Apr 2019

Verified traveler

The shower cabinet should be replaced
The floor is far to slippy there no none slip protection on the floor

Leisure

10/10

Exceptional

07 Apr 2019

Verified traveler

Hotel clean and warm. Dog friendly. Staff helpful and friendly. Enjoyed our stay.

Leisure Pet

10/10

Exceptional

20 Mar 2019

Pamela

No Problems with this Hotel

We liked this hotel we spent 3 nights here room was comfortable separate bathroom big bedroom good wifi breakfast was good although they didn’t have a toaster oven to toast the loaf bread only a toaster for sliced bread no big deal though we had a car so we had no problems finding the hotel & driving to nearby places the reception staff were very helpful providing maps of where to go all in all a good stay

Partner

8/10

Excellent

19 Feb 2019

Verified traveler

Good hotel convenient for the UK ferry.

Partner

10/10

Exceptional

14 Jan 2019

Jorge

Free parking and good connections to highway!

Free parking, fast check in, good conditions!

8/10

Excellent

08 Oct 2018

Mr Fernando Del Greco

Very convenient. Local to restaurants, shopping and bars.

Family

10/10

Exceptional

03 Oct 2018

Gary

Ibis Barakaldo

Great place for a night. Everyone is friendly. They have a small eating area next to the bar. We didn't use it.

Partner

10/10

Exceptional

17 Sep 2018

robin

Trip Back To The UK

Very good over night stay, staff were very helpful room was clean, and comfortable and was very convenient for us to catch our ferry to the UK the next morning. Overall this hotel meet with our requirements for an over night stay before catching our ferry in the morning I would recommend this hotel.

Partner

10/10

Exceptional

04 Sep 2018

Abel

Nice hotel, no far from BIlbao. Very clean and with free parking. Having a fridge in the room would be appreciated.

8/10

Excellent

28 Aug 2018

Verified traveler

Nice hotel a bit out of city but has parking and buses close by

8/10

Excellent

25 Aug 2018

Susan

Highly recommended

Very clean and comfortable hotel ideally located easy access to freeway. Nearby bus stop to bilbao. Good food, reason ably priced restaurant.

Partner

8/10

Excellent

19 Aug 2018

Valerie

We had a comfortable short stay, very friendly helpful reception staff. We had difficulty finding the hotel, probably our sat a problem.

Family

10/10

Exceptional

02 Aug 2018

Roberta

Ideal location

Great location and friendly hotel.Brilliant staff.

Partner

6/10

Pleasant

02 Aug 2018

Verified traveler

50/50

Good points: pleasant, friendly staff, near to port, dog friendly, adjacent garage, wifi
Not so good: 15€ extra for dog, kept waiting for 15 mins by receptionist whilst she was on phone and no apology, food expensive and very mediocre (evening meal)

Partner

10/10

Exceptional

20 May 2018

Geoffrey

Overnight stay for ferry.

Ideal for overnight stay for the ferry to the uk. Car park free and secure. Have stayed a few times, price is good, has all that you need.
M G uk

Partner

10/10

Exceptional

18 Mar 2018

Roy

Night stay for travel home

Car park and area very busy you need to take care especially when collecting dog luggage from carpark. Room was small tired looking although shower room good as it is mainly for 1 night stays for port it was adequate. New café bar excellent and staff very friendly . Very busy area but no noise despite being on the roadside and beds comfy.

Partner

8/10

Excellent

07 Feb 2018

Paul

Staff made it enjoyable

Immediately welcomed. Easy, secure and free parking. Lovely meal and generally very welcoming place.

8/10

Excellent

25 Dec 2017

Verified traveler

Good for the price

Close to highway

Partner

10/10

Exceptional

24 Dec 2017

alexander

Good stop over near moterway friendly staff and good food

10/10

Exceptional

22 Dec 2017

Verified traveler

nice clean modernhotel, good food and nice people

nice clean hotel and nice room, good food in their restaurant and easy to get on and off freeway to it.
only downside is that it is not near any tourist destinations

8/10

Excellent

20 Dec 2017

ROBERT

OK FOR OVERNIGHT PRIOR TO THE FVERRY

THIRD VISIT PRIOR TO CATCHING THE FERRY TO PORTSMOUTH. NOT MUCH IN THE LOCAL AREA.

Partner

10/10

Exceptional

17 Dec 2017

Verified traveler

Very pleasant time. Will be using the hotel again.

Partner

10/10

Exceptional

11 Dec 2017

Samuel

Very clean, nice breakfast and nice staff

The hotel, brrakfast and staff were very nice. The bed was very comfortable and they made me and my pet feel very welcome. I recommend it. The train station to the city center is a 5 minute drive or you can also go by ~10 by car to the city center.

Partner

10/10

Exceptional

11 Nov 2017

Verified traveler

Excellent

Awesome! Nice room, clean! Great Hotel! Recommended 100%

8/10

Excellent

18 Oct 2017

Roberta

Toilet systern kept running unfortunately hotel fully booked so had to stay in room.

Partner

8/10

Excellent

13 Sep 2017

Darrell

Good Value

One night stop. Hotel was very nice as was the restaurant. Not the most convenient area but it served its purpose

Partner

6/10

Pleasant

11 Sep 2017

Verified traveler

Comfortable, near a large shopping area, friendly staff. tired decor, not enough parking

8/10

Excellent

18 Aug 2017

eduard

nice hotel,close to our destination points

very good hotel,clean ,comfortable,good place for our trip's route

6/10

Pleasant

30 Jul 2017

michael

overnight stay for ferry

unfortunately weather prevented a tour around town, it is easy to get to the ferry from here

Partner

10/10

Exceptional

17 Jul 2017

Dave

Very comfortable

Comfortable and only ten minutes from the Port of Bilbao

8/10

Excellent

05 Jul 2017

Verified traveler

Good hotel with good price restaurant and parking

Friendly staff with good language skills, good food and clean well laid out rooms

Partner

10/10

Exceptional

28 Jun 2017

Trevor

Good stay as always

Dog friendly hotel very close to the bilbao-Portsmouth ferry

Partner

8/10

Excellent

25 Jun 2017

Angela

Very pleasant staff on reception and a straightforward checking in procedure. The room was very pleasant and very clean. We only stayed overnight prior to catching the ferry so didn't really have much time to use the restaurant but it looked very busy . Our second visit and it didn't disappoint

Partner

10/10

Exceptional

04 Jun 2017

Verified traveler

Stayed here for 3nights could not of asked for a better and clean hotel and the staff were very friendly and helped out when needed.went to the beach with perfect dir cations from the staff excellent service

10/10

Exceptional

17 May 2017

romano

The sensible way to travel.

The ibis fitted our bill as it was an overnight stay before getting to the Ferry early the next morning.
The staff were excellent. Room very clean and comfortable and fir for purpose.

Partner

10/10

Exceptional

10 May 2017

Johnnybgood

Stayed 2 nights and the staff were marvellous!

The best hotel experience ever from your staff your front of house team and your lady dinner cook extra special.

John Weedall

6/10

Pleasant

16 Feb 2017

Dave

Building site stay :(

.the reception and bar area is a building site, no notification when booking.. staff very helpful in a bad situation...room ok as usual

10/10

Exceptional

19 Jan 2017

Robert

The hotel had NO booking for us and it was full. However after showing them your email about our stay there they managed to find a room for us. Fortunately we arrived early in the afternoon, if we had been later then I am sure that we would not have gotten a room

Partner

10/10

Exceptional

22 Dec 2016

Teo

stop over for the Portsmouth ferry

nice hotel very close to the port. dog friendly. next to shopping mall.

10/10

Exceptional

29 Oct 2016

perfectpam

Great value hotel near ferry

We have used this Ibis several times en-route to the ferry. The staff are brilliant and the restaurant, breakfast and dinner, is great value for good food. The rooms and the bathroom are clean. The bed and bed linen are excellent for a good nights sleep.
The car park is secure and the gate is closed overnight for extra security.
The hotel is always busy with local business people as well as tourists. The hotel is near a large shopping centre, but we found the hotel restaurant much better than the restaurants there and with superior service.

6/10

Pleasant

22 Oct 2016

Magdalena

convinient

staff where very helpful.We would have liked some basic hot soup. they did mention that
you were preparing new season menu,If you take in consideration older peoples dietary needs would be a good thought.

Partner

10/10

Exceptional

30 Sep 2016

Ian

Budget hotel - faultless facilities and service

I stayed here for one night as I was attending a conference at the Bilbao Exhibition Centre. I was pleasantly surprised at the quality of the hotel. Very welcoming staff, a spotless room with everything you need in terms of TV, free wifi, comfortable bed, shower with readily available hot water and shower gel - pretty much everything a businessman needs in a hotel. The hotel has a grill kitchen on the ground floor offering a simple menu of salads and cooked meats. I had the goat cheese salad starter and a fillet steak main course - couldn't fault it and the staff were efficient and attentive.

I asked to borrow an iron and ironing board - and both were readily provided. I also asked for directions on how to get to the Exhibition Centre if I wanted to walk it, and I was drawn a map on how to get there. For anyone who wanted to walk there, it is a leisurely 25 min walk (the staff in the Exhibition Centre told me I had to get a cab to the Ibis hotel as it was too far and could only be reached by taxi - which as it turned out was complete nonsense - it is walkable! It is about twice the distance as the Novotel is from the Convention Centre and the Novotel is claimed to be conference hotel, yet the Ibis was half the price!!).

I'd happily stay at the Ibis again. A well run hotel, run by friendly, helpful and attentive staff. Rooms are functional with noisy wooden floors (if I was pushed to make one critical observation), but overall it is nice hotel offering great value for money.

8/10

Excellent

08 Sep 2016

T A

Good Value Hotel

Another good stay at this hotel in June 16, we use regularly as the hotel is pet friendly and very convenient for a stop before catching ferry, always clean with very friendly staff and free parking, great value for money. Limited food available in the restaurant but there is a shopping centre within 5 minutes walk with a good choice of restaurants.

Partner

8/10

Excellent

01 Sep 2016

Vadim

Stayed overnight on a long road trip. The hotel provided affordable accommodation with moderate level of comfort.

Partner

8/10

Excellent

24 Aug 2016

chris

Hotel is a little outside the city but easy access

Easy bus ride to the city and opposite a good shopping centre

10/10

Exceptional

22 Jul 2016

Maureen

First time with ibis and it won't be my last, very thing was perfect but I would have preferred a hot breakfast but there was plenty of choice. The staff were first class even buying us a drink on arrival as we had trouble finding the hotel. First class and the price was great. Well done ibis.

Partner