Name: Ilunion Bilbao
Address: Rodriguez Arias Kalea, 66, Bilbao, 48013, ES

Ilunion Bilbao

Vizcaya - Bilbao · Spain

Rodriguez Arias Kalea, 66View location

100 reviews shown

10/10

Exceptional

30 Jul 2026

Leddy

Perfect location, spacious well appointed rooms, great costumer service

10/10

Exceptional

29 Jul 2026

Alexandra

Really nice hotel. Everything was clean and working well. Tasty breakfast. I would recommend 👌

10/10

Exceptional

25 Jul 2026

Rosa

Excelente ubicación, personal muy amable, instalaciones cómodas, amplias e impecables. Altamente recomendado!

8/10

Excellent

22 Jul 2026

Jonathan

Everything as expected and convenient location.

If you’re sensitive to cigarette smoke avoid the lobby/front door. People sit there a rip cigs seemingly all day long

Pet

10/10

Exceptional

20 Jul 2026

Charlotte

BIG, comfortable, clean room!

Partner

8/10

Excellent

20 Jul 2026

Lim

Love the rain standing shower. No tub. Air conditioning was excellent. Tram station is few mins away going to Guggenheim or town centre.
Supermarket Lidl was nearby & laundromat was abit of distance but walkable. Only drawback is housekeeping doesn’t replenish the toilet roll daily .. other than that was great ! Note other guests love to slam their doors making it hard to sleep in .. otherwise almost perfect ! Thanks

Self

6/10

Pleasant

17 Jul 2026

ELVIN HAYES

Our room smelled like cigarettes.

Family_with_children

10/10

Exceptional

16 Jul 2026

Linda

This is a nicely appointed hotel in a very safe and convenient location. The breakfast buffet is great. I’d recommend this hotel!

Family

10/10

Exceptional

10 Jul 2026

Mercedes

Clean room and nice staff

Family

6/10

Pleasant

01 Jul 2026

Shahida

Good place. Centre to everything. No tea, kettle or coffees in the room. Rooms are clean. WiFi was non existent and had to use our own data. Staff were friendly and very helpful. The rooms need a little up dating. Only stay one night. The hotel was peaceful while we were there. Taxi can stop in front of this hotel. The soap was over the bidet. Which was a stretch from the sink. If you stay for a day or two then this is fine if longer. I would recommend the other branch one which is closer to the coach station, just ten minutes away. Air conditioning work great.

Family

10/10

Exceptional

30 Jun 2026

David

Hotel is dated, but well kept. Staff is very nice and welcoming. Breakfast is very good. Location is in the center between the Guggenheim museum and the old city. Great location.

Partner

10/10

Exceptional

28 Jun 2026

Jairo

Great location and price with excellent breakfast.
Room was very comfortable and clean.

Partner

10/10

Exceptional

20 Jun 2026

Carol

Perfect location for San Mamés stadium, parks, main shopping street, bars, cafes, bus station… just perfect !

Family

8/10

Excellent

20 Jun 2026

David

Comfortable room, good breakfast

Partner

10/10

Exceptional

19 Jun 2026

Tania

excellent location and great staff

Self

8/10

Excellent

06 Jun 2026

Emma

Enjoyed our stay, area a little out of the way

Partner

10/10

Exceptional

06 Jun 2026

MARIE

The rooms were spotless clean and everything required for a short stay. The staff were all very helpful. Breakfast was plentiful and well organised. AC perfect.

Family

8/10

Excellent

29 May 2026

Darren

Standard hotel romm. Nothing standing out but did the job. Surprisingly slow to check in, seemed to be an inefficient system with staff not well trained on computer systems

Friends_and_family Friends

8/10

Excellent

25 May 2026

Sharmila

Reasonable accommodation and good location.

ILUnion offers good breakfast but cost is included in the rate, staff is reasonably accommodating and overall it was a pleasant stay.

Expedia room rates for IlUNION are inflated; there are better hotels available for the nightly rates we paid. I am recommending researching independently before booking.

10/10

Exceptional

24 May 2026

Damien

Nice hotel. Room rate high for what you get. Door kept hitting toilet.

Friends_and_family Family

10/10

Exceptional

20 May 2026

Robert

The hotel staff is is shining point. They were amazing. The hotel is very walkable to many sites and only 3 minutes from a Bilbao Metro stop ( Sam Mamés). The €10 breakfast is a great bargain.

Rooms are clean with some older furniture, but it would not deter me from staying there again. You may have to remind housekeeping to keep the soap/ shampoo dispensers filled, but that was honestly my only complaint. We even had on an early morning flight on our last day, and the manager arranged for a takeaway picnic breakfast for us at 4 AM. That's service!

Friends_and_family Friends

10/10

Exceptional

17 May 2026

Katarina

We spent 2 nights at Ilunion and were very satisfied with our stay. The staff at check in were friendly and helpful. The room was very comfortable. The only noise we would hear at night were the other guests closing their doors as they did not close softly. The room was clean and the bathroom was large with lots of storage for our toiletries. The hotel is very close to the football stadium so there were many sports fan in for the game. It is also well located to all sites as well as the bus and train stations.

Family

6/10

Pleasant

13 May 2026

Sam

The breakfast was average, the bacon and scrambled egg were not good and there was only one coffee machine working.

Friends_and_family Friends

8/10

Excellent

05 May 2026

Shreya Das

Very comfortable
Nice staff
Lane outside can be a bit better cleaned

Business

6/10

Pleasant

17 Apr 2026

Lien

the staffs were not too friendly,
Location is not to good.

Partner

10/10

Exceptional

13 Apr 2026

David

Great location near San Mamés stadium and Bilbao Intermodal bus station. Clean, modern hotel. A pleasant 20 minute walk to the old town.

10/10

Exceptional

06 Apr 2026

Sarah

Overall it was a great stay, close to the bus station for my onward journey, and a half hour walk into the old town. Friendly staff and delicious breakfast, I recommend this hotel

Self

8/10

Excellent

31 Mar 2026

Emilia

Very comfortable, well located and I loved the purpose of the hotel.

Family_with_children

10/10

Exceptional

20 Mar 2026

Ernesto

Suites look great, comfortable beds, a real espresso machine inside the room

Friends_and_family Family

10/10

Exceptional

09 Feb 2026

CRISTINA

Location was very central to most bars and restaurants. You can have a leisure walk to the old town from the hotel as well. Hotel was clean. And room fairly spacious.

Leisure Partner

6/10

Pleasant

23 Dec 2025

Mabel

4/10

Poor

22 Nov 2025

Lindsay

Do not stay here if you like sleep. Bar-Club operates until 5am thursday-Sunday. Maintenance staff are very loud and start work by 8am. Walls are very very thin.

Business Self

10/10

Exceptional

17 Nov 2025

Felipe

It was a good stay

10/10

Exceptional

02 Nov 2025

Norbert

Nice room clean spacious
Staff very helpful friendly

Partner

6/10

Pleasant

30 Oct 2025

STEPHEN

Staff was helpful

8/10

Excellent

24 Oct 2025

Victoria

Nice hotel, helpful staff. Liked free lemon/orange water in lobby. Rooms tight.

Leisure Partner

8/10

Excellent

22 Oct 2025

Rosanne

Good city stay

Clean and comfort but is more like a business hotel than a holiday location.
Staff seemed polite but not especially friendly

Partner

6/10

Pleasant

17 Oct 2025

Shaunna

The hotel restaurant was absolutely awful. Though the staff was nice, the dinner we had was cold, not what we ordered, and had no flavour. A shockingly awful meal.

8/10

Excellent

25 Sep 2025

John

Bilbao

Great city

Self

10/10

Exceptional

24 Sep 2025

Alan

Clean room. Walking distance to museums / stadiums.

Restaurant / bar service could be improved with extra staff, one sever for both is not sufficient.

Business Self

10/10

Exceptional

18 Sep 2025

Jordan

Got a room on 9th floor and it was modern, airy, spacious, quiet, and clean. Above average for what I paid. Comfortable bed. Nice having a little fridge in the room as well.

Hotel location worked out perfectly for me. Close enough to walk to Guggenheim, museum, Old Town, but not so close to tourist sites that prices are high. Many cafes, grocery stores, and other useful services right in the neighbourhood. Not knowing Bilbao when I booked, this ended up being the perfect location for me to explore the town and avoid most of the tourist congestion. Would definitely choose to stay here again. Only caution is that it’s near the football stadium, so if there’s a match on it can get very busy (and noisy) in the area.

Leisure Self

10/10

Exceptional

18 Sep 2025

Karen

Great spot for going to the stadium :)

Leisure Self

10/10

Exceptional

12 Sep 2025

Emmanuel

Excelente opción!

Leisure Family

8/10

Excellent

12 Sep 2025

Pat

Very nice apart from the noise during the night which was because of a disco somewhere and people talking and laughing in the corridors outside of our room.

Staff are very nice. Pity about the sleep.

Partner

10/10

Exceptional

01 Sep 2025

Wilbur

Hotel was located just at the edge of the main shopping and dining areas of central Bilbao. Everything seemed to be within walking distance and very convenient. Our suite was clean and large, had a separate bedroom with king bed and living area with pull-out sofa bed. It was perfect for our visit since we were dropping off our son to university and he needed to stay with us for a few days before checking into his dormitory. Breakfast was also included and consisted of pastries, breads, eggs, potatoes, ham, bacon, cheeses, fresh-cut fruit, cereals, yogurt coffees, teas and juices. We would definitely stay here again, or at another one of the Ilunion branded hotels.

Leisure Family

10/10

Exceptional

26 Aug 2025

Will

A very pleasant stay close to the centre.

Friends_and_family Family

10/10

Exceptional

21 Aug 2025

ANA

It was close to centre & most of important sights, close to transport

Leisure Friends

10/10

Exceptional

18 Aug 2025

Gabriel

Perfect location and service

6/10

Pleasant

31 Jul 2025

Curtis

Nice hotel let down by the breakfast

Really nice hotel however heavily let down by the breakfast. Very limited variety of food and didn't tast nice with cheap quality ingredients. Coffee was not drinkable. Also the food at the breakfast was not replenished quickly.

Partner

10/10

Exceptional

30 Jul 2025

Carlos

The only help was at the registration desk, very good restaurant next door and good breakfast place at the corner, if you like to walk you will enjoy, food is good .

Leisure Partner

10/10

Exceptional

28 Jul 2025

Anna

Would stay here again

I was impressed by the hotel and the service, it felt more premium than what we paid for, the staff were super helpful and attentive and the room was comfortable and clean , fab location to main attractions too. Would definitely stay here again

Friends_and_family Family

10/10

Exceptional

21 Jul 2025

Jose

El personal fue amable y me dejaron salir de la habitación a las 2 en vez de a las 12 tras pagar 20 euros extra, que es un precio razonable.

Leisure Family

6/10

Pleasant

15 Jul 2025

David

Stayed here recently and it was just okay. The location is good and the room was clean and comfy, but there were a few annoying things.
The Wi-Fi was a hassle—you had to re-register every few hours, which got really frustrating. The parking lot was also hard to find and super tight. If you’re driving anything bigger than a compact car, good luck fitting into the tiny spaces.
Breakfast was a letdown too. Not much variety, and once food ran out, it didn’t get refilled. If you didn’t show up early, you were out of luck.
Overall, decent enough for a short stay—but definitely room for improvement.

Family_with_children

2/10

Poor

09 Jul 2025

Hanna

Terrible policies

The hotel is operated by heartless people who prioritize profit over their guests' well-being. I experienced a medical emergency and requested a reservation change, not a cancellation, without penalty. I provided a letter from my doctor stating that I CAN'T travel due to health issues, but they still decided to charge the full amount. It's shocking how little empathy some have. I've stayed at this hotel before, and as a senior citizen in a serious situation, I expected more compassion. Instead, they didn't care. What a pity.

10/10

Exceptional

08 Jul 2025

Armando

Well situated and the room set up is very good. We really like it.

2/10

Poor

08 Jul 2025

Ericka

Wouldn’t stay here again. At one point, water poured in from the room above me. When looking for the source of the sound of “rain”, I slipped bc my room was flooded. When I informed staff, there was no explanation or apology, they just sent someone to my room to fix it. The room smelled like sewage/feces. Very unhappy with the service and accommodations. Don’t count on reliable WiFi here. There was no offer to refund or reimburse for this terrible stay.

Business_and_leisure Self

4/10

Poor

07 Jul 2025

yusdenny

I reserved this hotel almost a month in advance because they stated they have enough parking space for my car on the premises. When I checked in, I was told that the parking was full and they suggested that I park my car in public parking.... I had to park in the closest public parking, several blocks away, which cost me around 30 euros one night and was most painfully time-consuming. No serious hotel

8/10

Excellent

06 Jul 2025

sandra

Walking distance to all, good location. AC works great!
Valet parking was not so good, 28eur per night, you had to park your own car.

Friends_and_family Family

8/10

Excellent

04 Jul 2025

Fernando

Como en todas mis reseñas, evalúo tres aspectos clave: A. Ubicación, B. Servicio, C. Relación precio/calidad. En este caso, también hay un punto adicional que vale la pena destacar.

A. Ubicación: En Bilbao no hay Uber, así que lo ideal es comprar la tarjeta Barik en el aeropuerto y usar el transporte público. El hotel está a solo 200 metros de la parada del autobús desde el BIO y a 400 metros del estadio San Mamés y su estación intermodal. Además, hay supermercados, restaurantes y cafés por todas partes. Todo queda a una corta caminata, perfecta para bajar los pintxos.

B. Servicio: Llegamos antes del check-in y nos dieron la habitación de inmediato. El personal fue muy amable en todo momento. Nos ofrecieron el desayuno, pero con tantas opciones cerca, no lo tomamos.

C. Relación precio/calidad: Las habitaciones no están bien insonorizadas, así que el descanso puede verse afectado. Aun así, el gimnasio es excelente: amplio, bien equipado, con A/C, agua fría y toallas. Lo mejor que vimos en nuestra ruta.

Extra – Impacto social: Este hotel forma parte de una organización que emplea al menos un 40% de personas con discapacidad. Un detalle que merece aplauso y que nos motiva a volver, incluso con los problemas de ruido.

Mi opinión: Un hotel con propósito, buena ubicación y excelente atención. Volveremos.
Para más información, escribime por Messenger: @mrfunkherrera.

Leisure Partner

8/10

Excellent

25 Jun 2025

Hilary

The hotel was right where we wanted to be

Leisure Partner

6/10

Pleasant

22 Jun 2025

Verified traveler

Good location.

Good location. Nice room. OK breakfast. Poor WiFi connectivity.

Partner

10/10

Exceptional

18 Jun 2025

Thanh Thu

great modern place. Gym is super nice. Love the neighborhood

Friends_and_family Family

4/10

Poor

16 Jun 2025

Akos

Outdated bathroom with water damage on doors and very poor shower. Toilet also squeezed into a very narrow section where the toilet roll holder cut you if you not careful. Ac also failed to work. Value for money also poor. Breakfast is also a 1 star experience. I'll never stay here again.

Friends_and_family Family

8/10

Excellent

09 Jun 2025

Joseph

A very nice stay.

Leisure Partner

10/10

Exceptional

06 Jun 2025

Nancy

Really great!

10/10

Exceptional

28 May 2025

Maria

Great location and friendly staff

Leisure Self

10/10

Exceptional

27 May 2025

Julia

We loved the amenities. The room was spacious. The door between the entrance and room shields you from any hallway noise. The location was convenient.

Leisure

8/10

Excellent

25 May 2025

Mauricio

Area not that appealing.

Leisure Family

10/10

Exceptional

23 May 2025

Gemma

Superb stay, staff were excellent

Leisure Self

8/10

Excellent

22 May 2025

Verified traveler

Good hotel & location, toilets didnt have a fan or vent so that was annoying a bit. Room can get stuffy after showers & smell after #2 - its also next to a club so you hear music til 6am if you dont mind. Otherwise its near a lot of stuff.

Friends_and_family Friends

6/10

Pleasant

22 May 2025

Mark

There is a nightclub next to the hotel, so if you’re on a low floor, it’s very noisy and hard to sleep

Leisure Family

10/10

Exceptional

16 May 2025

Christopher

Good size room for EU hotel, convenient to Gugenheim, transit and good restaurants ...
Nice staff.

Leisure Family

10/10

Exceptional

21 Apr 2025

Yorman

This property was so cleaned, and it was beautiful. Staff took care of our needs right away.

8/10

Excellent

20 Apr 2025

Aminmohamed

Unfortunately, no in-room coffee maker

Leisure Partner

8/10

Excellent

20 Apr 2025

Jorge

Nice hotel, clean and comfortable.

Leisure Family

10/10

Exceptional

19 Apr 2025

Ewen

Fantastic hotel with lovely staff and friendly service. Amazing location for seeing the city of Bilbao. Only thing missing was a coffee machine in the room. Very comfortable and would definitely stay again.

Leisure Friends

10/10

Exceptional

21 Mar 2025

Kurt

Easy to access parks, Guggenheim Museum, great restaurants, the old city either by short walk, or 10 min scenic tram ride

Leisure Self

10/10

Exceptional

10 Jan 2025

Markel

Friendly staff in a nice area, near the metro.

Leisure Family

10/10

Exceptional

29 Dec 2024

Omar

Good facilities

Great hotel, comfortable rooms and good breakfast but is a bit out the way , like 15 mins drive to the city centre

Friends_and_family Family

10/10

Exceptional

18 Dec 2024

Reginald

Guest services was very friendly and helpful. Room exceeded our expectations with really comfortable bed, thoughtfully laid out, excellent rain shower and nice bathroom. Breakfast was very good with wide assortment of fresh fruits, pastries, eggs, meats, cheese and drinks. This is an outstanding property and would highly recommend

Leisure Partner

8/10

Excellent

27 Sep 2024

SHIGEO

Convenient location and a solid room

Excellent location close to the Euskalduna Conference Center and restaurants/bars. Good, quiet spacious room, but the trash can in the bathroom was not in good working order. The breakfast had very good hot and cold items but there were no vegetables.

Business

2/10

Poor

19 Sep 2024

zhiqiang

The location of the hotel was extremely poor, being right next to a disco that didn’t close until 4 AM. Many young people gathered below to drink, smoke, and chat, severely disrupting our sleep. We were unable to fall asleep as our room was on the side closest to the street. It was a terrible experience, and even the police couldn’t help!

Leisure Partner

6/10

Pleasant

12 Sep 2024

Michael

The rooms were noisy; we could hear through the walls on multiple sides. Otherwise, it was a reasonable hotel.

Leisure

10/10

Exceptional

11 Sep 2024

Kevin

Very handy for the river walk and transport
Great staff and work ethic

Leisure Partner

10/10

Exceptional

03 Sep 2024

Jeff

Very nice Hotel in amazing city. Thank you for your hospitality.

Leisure Family

6/10

Pleasant

29 Aug 2024

Alyssa

The walls were dirty and looked like there was mold in one corner.

6/10

Pleasant

26 Aug 2024

Catherine

I liked the location. I thought the staff at the front desk was a little rude but it wasn't that bad.

Leisure Family

8/10

Excellent

18 Aug 2024

Luis

Like it

10/10

Exceptional

10 Aug 2024

VANESSA

I loved this hotel. It is centrally located, clean rooms, amicable staff, nearby bars and restaurants.

Leisure Family_with_children

2/10

Poor

05 Aug 2024

Verified traveler

Smoky room with terrible bed.

Room smelled of smoke, the bed was terrible.

Partner

8/10

Excellent

02 Aug 2024

Giovanna

Good rooms and clean

Leisure Self

8/10

Excellent

30 Jul 2024

Aldo

Location is good, although not tourist centric.
We liked the bathroom is well isolated (double doors)
Breakfast is good and clean.
Not enough parking but there were parking lots outside.

Leisure Family_with_children

6/10

Pleasant

26 Jul 2024

emily

Good location for Guggenheim.

Good location close to Guggenheim and metro/ tram. Room was spacious clean and comfortable. But no parking available when we got there so had to park 15 mins walk away. Need to advise of this before booking. As ev charging and parking one of main reasons for booking that hotel. Otherwise would have stayed in the old quarter.

Friends_and_family Family

8/10

Excellent

25 Jul 2024

Pepe

The parking isn't user friendly. There's one narrow ramp for both entry and exit and especially on exit it's almost impossible to ceoss the gate witbout doing some maneuvering. We were luxky that there was never somebody going the other direction when we were on the ramp. Other than that it was a nice hotel

4/10

Poor

14 Jul 2024

Adam

Old hotel that badly needs updating. Not in a bad area by any means which was convenient for activities, but the actual stay at the hotel was pretty poor. AC hardly works and the roof felt perpetually humid.

Wouldn’t stay again.

Leisure Partner

8/10

Excellent

14 Jul 2024

Thomas

Hôtel très bien situé, proche de San Mamés. Chambre spacieuse, propre et lit confortable. L’isolation sonore des chambres pourrait être meilleure.

Leisure

10/10

Exceptional

11 Jul 2024

Jose

Good place to stay in Bilbao. Restaurant besides (Olagarro) has the best croquetas in town

Business_and_leisure Family

10/10

Exceptional

28 Jun 2024

tony

First time in Bilbao and I’d stay there again.

Leisure Friends

8/10

Excellent

20 Jun 2024

Jocelyn

Fairly basic hotel, but bed was comfortable and that's all we needed. Good location - easy to get to the riverside, the bus station, the tram and the Guggenheim.

Leisure Partner

10/10

Exceptional

17 Jun 2024

Ambrosio

As much as possible, stay away from rooms fronting Calle Rodriguez Arias as youth gangs congregate there starting at 11pm and staying till 6am. They get so loud with all their shouting and loud talking that it will ruin your sleep. Other than that, we had a pleasant stay.

Leisure Family_with_children