Name: Bilbao City Rooms
Address: Alameda Recalde, Bilbao, 48009, ES

8/10

Excellent

22 Jul 2026

Martin

Close walk to Guggenheim!!! And countless great restaurants in walking. Bus from airport stops very close to entrance. Small place with no sign so don’t assume you’ll find your way back-even for quick exploring-without your phone like I did !!! Walked by it twice before a kind stranger looked it up on his phone for me. No AC as I can recall but not often very hot in Basque Country. Overall if your not staying long and value convenience over luxury this is your place to stay.

10/10

Exceptional

08 Jul 2026

Betsy

Great location and absolutely sufficient amenities. The room is clean and quiet grom the outside noise. No frills. The staff were very helpful, pleasant, and present to help.

Self

8/10

Excellent

20 Jun 2026

Susan

Great location for Guggenheim. Would recommend

Partner

10/10

Exceptional

18 Jun 2026

Peter

Clean, well maintained room in central location ideal for exploring the city.

Partner

8/10

Excellent

09 Jun 2026

Darren

Room was basic but clean and comfortable. Staff were very helpful with lots of tourist info

Partner

8/10

Excellent

11 May 2026

Roshanak

Good location, helpful staff, perfect for a short stay.

Partner

8/10

Excellent

29 Apr 2026

John

Comfortable, clean rooms.
This hotel is a short walk from the Guggenheim Museum and old town in Bilbao.
Good value for money.

Self

8/10

Excellent

22 Apr 2026

Victoria

Clean room with very comfortable bed. Staff very friendly and helpful. Perfect location for exploring the city

Self

10/10

Exceptional

09 Mar 2026

Shawn

Clean and quiet.

Self

10/10

Exceptional

19 Oct 2025

MARISSA

The staff was super helpful, and friendly.

Self

10/10

Exceptional

17 Oct 2025

William

Very confortable

Partner

10/10

Exceptional

12 Oct 2025

Cynthia

We loved this space in the heart of Bilbao! We walked everywhere. It was extremely convenient to everything includingcthe riverfront and Guggenheim. Shopping, restaurants, bars with Pintxos are everywhere. The room was very clean, bathroom large with a great shower. There was a refrigerator, and we loved the kettle, a wonderful convenience! Staff was very cordial and professional!

Business_and_leisure Partner

10/10

Exceptional

22 Jun 2025

Maria L

Great location, clean, super !!!

10/10

Exceptional

05 Jun 2025

suzanne

Clean, quiet, excellent location, friendly staff

Friends_and_family Family

8/10

Excellent

28 May 2025

Cleonicki

Great location to walk to city attractions especially Guggenheim❤️

10/10

Exceptional

20 May 2025

Erica

Great location

10/10

Exceptional

15 May 2025

Thomas

Neat and efficient

8/10

Excellent

29 Apr 2025

John

The accommodation was good value for money. The rooms were well suited to a one day stay. We got excellent support at reception once we managed to get through the front door of the building. Bilbao was good and our accommodation was a 10 minute walk from the Guggenheim Museum

Leisure Friends

10/10

Exceptional

18 Apr 2025

Daniel

Staff were great

Leisure Family

8/10

Excellent

09 Apr 2025

William

Perfect

Perfect for a 1-2 nights quick stay

Friends_and_family Family

10/10

Exceptional

10 Feb 2025

Jonathan

Perfect location, comfortable and clean room

Leisure Partner

8/10

Excellent

30 Oct 2024

Maureen

Great location.

Great location particularly for the Guggenheim Museum and within walking distance to the old city and all other attractions. Basic, clean comfortable room.

Self

2/10

Poor

27 Oct 2024

Hasan Fikret

Avoid this place!

We booked two rooms (for two nights) many weeks in advance but were given probably the worst/smallest two rooms one of which did not even have a window! Considering that we paid at least three times more than the hotel's listed price we feel we were short-changed either by Hotels.com or the hotel itself or both! The rooms were tiny, no space for the luggage. Cheapest and the lousiest amenities and a stinking bathroom -almost next to our bed! To be fair they replaced the room without a window on the second day. The only positive thing about this place was its location.

Friends_and_family Family

10/10

Exceptional

24 Oct 2024

mary

Clean and well configured

Leisure Friends

4/10

Poor

25 Sep 2024

Caroline

centrally located

Leisure Self

10/10

Exceptional

16 Aug 2024

matt

Incredible location. 5 minute walk to metro, 5 minutes to Guggenheim. With the location I was able to travel to Guernica, the coast and all over town through metro and trains.

The entrance from the street requires a code to unlock a gate - it is always closed at night but I found sometimes during the day it was closed.

Self

10/10

Exceptional

12 Jul 2024

Silvina

Will stay again anytime

Leisure Friends

8/10

Excellent

22 Mar 2024

KENJI

Good location !

Self

6/10

Pleasant

25 Oct 2023

Alexandra

very loud, the walls are paper thin and you hear the receptionist yelling, the guests coughing in their rooms, grossly clearing their throats, going to the bathroom etc

Business Self

10/10

Exceptional

13 Oct 2023

Eleanor

Location, shower, staff

10/10

Exceptional

19 Jul 2023

GREGORY

Our concierge when we arrived was a great help in pointing out places to visit in the city. His recommendations became our itinerary for the visit!! He was very knowledgeable about the several buildings by world famous architects that have been built in Bilbao. The Guggenheim is just but one of many! One of the more interesting was the adaptive reuse of the Alhondiga by Phillipe Stark, but you have Calatrava, Ando, Moneo, Silva, so many more! Thank you so much to our first concierge at Bilbao City Rooms!

Leisure Partner

10/10

Exceptional

19 Jul 2023

Gregory

This hotel is right on the Main river and right next to a lock where ships navigate past a dam. You can watch big tankers and small boats raise and lower as they pass by. There is a walkway across the dam and you can visit a village on the opposite bank. Ice cream shop over there, but we didn't have time for that. Also the hotel fronts onto a riverside bike path and you see cyclists passing by. Check with the hotel - it looks like you might be able to get a bike. Also, the brew pub is great and has really nice food. It's about 30 Euros and 15 minutes from the airport, and worth it for the peace and quiet. We stayed one night each way on our trip, and loved it!

Business Partner

2/10

Poor

13 Jul 2023

Paige

Locks on doors, no a/c

6/10

Pleasant

05 Jul 2023

Fred

Central location good but hard to find. Hotel rang me, which helped as they were able to direct me. Small room with tiny windows with no view.

Leisure Partner

8/10

Excellent

23 Jun 2023

Thomas

Very nice for a one-night stay to be close to the Guggenheim. Friendly and helpful staff. The only minus - in summer - is that there is no A/C. We were there in late June and it was OK, but I would want to be there in midsummer!

8/10

Excellent

07 May 2023

Mary

conditions

Mostly good, except that the shower was too small and that we had to keep the entry key card in the door slot in order to keep the light on.

Friends_and_family Family

10/10

Exceptional

16 Apr 2023

James

Staff was extremely friendly , rooms were big updated clean quiet and modern ! Great location a few blocks from the Guggenheim with a ton of restaurant choice right outside the door! I would definitely stay here again! Highly recommended

Leisure Self

10/10

Exceptional

17 Mar 2023

Amber

Great location

This was a great location for assess to the central train station, the bus stop to the airport, the big museums and local shops. The room was big and comfortable. The fridge and kettle a happy bonus. Reception staff were friendly and helpful.

Partner

4/10

Poor

17 Oct 2022

Verified traveler

Might want to skip this one

The saving graces for BC Rooms are the location (only 5 mins walk from the Guggenheim museum) and somewhat friendly staff. But this is when it stops. We had a very damp smelling room. After notifying staff we got new sheets (as the smell emitted from the beds) and an air-freshener!!! Which helped for about a day but the smells came back. All hotels were booked during our stay, so we had no other option but stay. As mentioned by other reviewers the 'hotel' must have been a former hostel with all its downsides still present - the walls and doors are thin, you hear the neighbours, equipment is the bare minimum, very small rooms, no aircon just a very loosely rotating fan. Conclusion: this might be an option for an emergency stay for a night, but I'd be looking for another place to stay in Bilbao.

Friends_and_family Family

2/10

Poor

19 Jun 2022

Camelia

No conditioning air and the temperature in the room was insane. We found an insect in the room.

2/10

Poor

25 Aug 2020

Verified traveler

Arrived slightly after 1030 staff was not there hence couldn’t receive my room key of my paid reservation. I called and emailed several times and was never replied to. Had to find another hotel 1045 pm that same evening

6/10

Pleasant

09 Mar 2020

Cheko

The rooms are very small, barely enough room to put your suitcases on the floor. The bathroom is literally 2 feet from the bed, too close for comfort. The walls are very thin, we could hear everything in the halls. Found that the bathroom cups they provided were not clean, could see that the cup was used and just wrapped again in plastic to look clean. Our bathroom had a sewer smell which we reported but nothing was done about it.

On the plus side, it is in a good location to walk to the Guggenheim and old town. Bus stop from the airport is 2 blocks away too. They have reception staffed 24 hours.

Leisure Partner

10/10

Exceptional

29 Nov 2019

Monica

Altamente recomendado

Muy céntrico; habitaciones simples pero con muy buen estilo; los empleados super serviciales y amables. Regresaría sin dudarlo.

Friends_and_family Family

6/10

Pleasant

17 Aug 2019

Verified traveler

There was nothing terrible or great about my experience here. Very very small room for the price, one single uncomfortable but still sleepable bed. Power to anything in the room requires the key to be inserted into a socket on the wall which may be common in Europe but I have never seen. Overall okay experience but would not go again.

Leisure Family

8/10

Excellent

24 Jul 2019

Verified traveler

Sleepless Night

Clean room and great area and location. However, no AC, and one could hear every single sound from the street. Wifi did not work well inside the room.

Friends

10/10

Exceptional

16 Jul 2019

YongHwan

위치가 좋다

관광을 위한 최고의 위치이면서 방도 아주 깨끗하고 좋았습니다. 미술관이 바로 옆에 있고 주변에 식당도 많이 있습니다. 우리 부부에게 최고의 선택이었습니다.

Family

10/10

Exceptional

30 Jun 2019

Madhava

Central location, clean rooms.

Friends

8/10

Excellent

16 Jun 2019

Sergio

Great service! Functional! LOCATION!

The best feature that this little hotel has is the fact that the owner is there to greet you once you come in! Iñigo is a character that exemplifies the welcoming vibe of the people of the Basque territory and specifically, the Bilbaoans. The hotel is far from luxurious but the price is perfect for its functionality. The location is also optimal, so I can definitely recommend it. Would stay there again.

Family

10/10

Exceptional

13 Jun 2019

Merlin Lorna

A Camino rest

This room maintained the quiet and solitude of the Camino De Norte. The location was ideal for great eats.

10/10

Exceptional

12 Jun 2019

Mauricio

Centrally located, very clean. Great staff. Would definitely be staying here again

Leisure

10/10

Exceptional

10 Jun 2019

Verified traveler

The hotel was a short walking distance to the Guggenheim museum and many restaurants. The room was very clean. The bed was comfortable. Staff a the front desk were very helpful.

Leisure Partner

8/10

Excellent

03 Jun 2019

Verified traveler

Great central location , everything is walkable, two blocks two the Guggenheim.

Leisure Partner

8/10

Excellent

28 May 2019

Verified traveler

The staff were friendly and warm. The location is great! However, a notable downside is the noise level. You can very clearly hear the conversations from the reception in your room, and I assume vice versa.

Leisure Self

10/10

Exceptional

23 May 2019

Verified traveler

Ceiling fan was squeaky (room 19)
Waft of drains occasionally
Hard to find as it is not very obvious

Very clean and great friendly staff
Well located for airport bus and the museums

Leisure Self

10/10

Exceptional

22 May 2019

Rosemary

Bilbao Bliss

Perfect location - airport bus stop few steps from hotel & an easy walk to Guggenheim pintxos bars & Old Town in walking distance. Property also has elevator

Partner

10/10

Exceptional

11 May 2019

AnnMcKennis

Very convenient to everything. The staff was friendly.
It was a bit hard to find and the choice for breakfast was not great.
Biscuits and chocolates in the room was s nice touch

Leisure Family

10/10

Exceptional

29 Apr 2019

Chris

Comfortable and clean rooms, and very friendly and helpful staff. Rooms are located very conveniently in the heart of Bilbao, with easy access to bus and metro transport.
I really enjoyed my visit to Bilbao and happy that I chose Bilbao City Rooms for my stay.

Leisure Self

8/10

Excellent

11 Feb 2019

Verified traveler

Great location and staff but no air conditioning.

8/10

Excellent

06 Feb 2019

Verified traveler

No air con or natural light in the room but otherwise good.

8/10

Excellent

07 Dec 2018

David

Hostel turned into a hotel?

Nothing really wrong with this hotel, it seems to be a mix of multiple-bed rooms in an older building. The location is what's really important here - about four blocks from the Guggenheim.

10/10

Exceptional

05 Dec 2018

Verified traveler

Clean, convenient and center of activities

Great location for visiting Guggenheim Bilbao as well as walkable along the river toward the center of the City Bilbao

Partner

8/10

Excellent

05 Nov 2018

Charles

Clean and tidy hotel a short walk from the Guggenheim.

8/10

Excellent

18 Oct 2018

David

A little hard to find at first, but a great location in Bilbao that is close to everything. The rooms are very small but well appointed for the space. I would not want to spend more than a week there, but for two days it was great, and a much more reasonable price per night than Miro Hotel where we stayed for the two nights previous.

8/10

Excellent

28 Sep 2018

Stephen

Great value.

Great location, excellent value and enthusiastic and friendly staff.

Partner

10/10

Exceptional

27 Sep 2018

Verified traveler

Great location, very comfortable, and great staff.

8/10

Excellent

15 Sep 2018

Nicola

Bilbao18

Really good location, easy walk to Guggenheim, river and old town. Comfortable room. Very friendly and helpful staff.

Partner

8/10

Excellent

06 Sep 2018

harry

Nice hotel close to Guggenheim

Bilbao is a treat. Welcoming with a great museum as it’s centrepiece. Hotel was close to Guggenheim and restaurants frequented by locals.

8/10

Excellent

01 Aug 2018

Morgan

Friendly place, good location

Great choice to save a little money but still be central. Friendly staff and a cute place with a bright feeling to it. Nice bathroom. Great to have a fridge in the room! Good location for walking around and getting to/from the airport.

Partner

8/10

Excellent

29 Jul 2018

Verified traveler

Central and friendly for less money

Great option to stay central for a little less money! Just a block away from the airport bus stops and a couple of blocks from the Guggenheim. The staff are very friendly and helpful. The rooms (we had two rooms) had decent sized bathrooms and comfortable beds. The wifi was almost always strong. The only con was that the rooms did not have AC and we stayed in summer, they just had ceiling fans that made a rather distracting noise. We would stay here again!

Friends

10/10

Exceptional

04 Jul 2018

Bryan

Great stay

Service was fantastic - checking was easy and even fun. We were shown many local sites to visit.

Friends

10/10

Exceptional

24 Jun 2018

Robert

Great stay in Bilbao

Excellent location,all tourist attractions within a walking distance.Very friendly,helpful and knowledgeable staff. Clean and cosy rooms,the only thing was it is a bit tricky to find.It is located on the 4th floor,there is a small sign on the r.h.s.of the entrance and then one can take a lift or stairs

Partner

10/10

Exceptional

22 Jun 2018

Verified traveler

Excellent value for a hotel so close to Museum of Fine Arts and the other place.
It is clean, safe, friendly and has excellent add ons such as a kettle etc. and a fridge. Close to a number of very good places to eat and drink. Five mins from being dropped off by the airport bus.

10/10

Exceptional

15 Jun 2018

Verified traveler

Wonderful location and great staff. Super clean room

10/10

Exceptional

13 Jun 2018

Verified traveler

Excellent location near the guggenheim, fine arts museums and the river
Staff were so helpful

8/10

Excellent

29 May 2018

Verified traveler

Great location

The hotel is located in center of Bilbao which makes it easier to explore the main tourist attraction. Everywhere is walk-able from the hotel. The staff were great and the condition of the hotel is very good.

Partner

10/10

Exceptional

22 May 2018

Verified traveler

Great location

Great location but a bit noisy. Bed was comfortable and bathroom nice. Would recommend.

10/10

Exceptional

13 May 2018

Verified traveler

Central, clean and comfortable

Comfortable and really convenient for the centre of bilbao

Friends

8/10

Excellent

01 May 2018

James

Good times in Bilbao!

Great location and super friendly staff.

Partner

8/10

Excellent

15 Jul 2026

Lilian

Rent rum. Hjälpsam personel. Gångavstånd till centrum och sevärdheter.

Partner

6/10

Pleasant

09 Jul 2026

Benedikte

Helt ok hotell. Hyggelig personale, ikke alle snakker engelsk. Sikkerheten føltes sånn passe, ettersom dørene står åpne mesteparten av døgnet. Da jeg skulle sjekke ut var det ingen resepsjonist der, jeg fikk bare snakket med dem på telefon. Det ordnet seg fint, men det var litt utenom det vanlige. Rommet var helt ok, men slitt. Veldig bra beliggenhet!

Self

6/10

Pleasant

07 Jul 2026

Ingrid Marie

Veldig sentralt. Ble 40grader når vi var der, så takviften hadde lite effekt.
Grei pris og kort avstand til alt var hovedgrunnen til at vi valgte dette.

Partner

8/10

Excellent

11 Jun 2026

Suzana

Tudo perfeito. Os funcionários são muito atenciosos e prestativos. A localização é perfeita, próximo do Guggenheim e de outras atrações.
O único porém é o cheiro ruim no elevador.

Partner

10/10

Exceptional

04 Jun 2026

Ana

Ubicado en un lugar super céntrico , todo a la mano! Muy limpio y personal muy amable , siempre dispuestos a dar recomendaciones y consejos para hacer la estancia aún más disfrutable!

Partner

10/10

Exceptional

19 May 2026

Anette

Location very good

6/10

Pleasant

05 Apr 2026

Angeles

Gran problema con los ruidos. Desde la habitación se oía las conversaciones del recepcionista como si estuviera dentro de la habitación. Imposible dormir hasta que tuvimos que salir a decirle que por favor hablará más bajo y nos contestó que si queríamos nos podríamos ir, que él está a trabajando

10/10

Exceptional

22 Jan 2026

Arturo

Todo bien

Friends_and_family Friends

4/10

Poor

29 Dec 2025

Enrique

Si bien estaba bien ubicada y limpia la calefacción era extrema y me quedé en el medio de la ducha enjabonado sin agua caliente. La insonorizacion de las puertas de la habitación es deficiente.

8/10

Excellent

27 Dec 2025

JOHAN

Centralt

8/10

Excellent

15 Dec 2025

Matti

Siisti huone. Tosin pienehkö. Kaikki toimi.
Ystävällinen henkilöstö.

Partner

10/10