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NYX Hotel Bilbao by Leonardo Hotels

Vizcaya - Bilbao · Spain

Areatza Kalea, 4View location

9.0/10Excellent1,002 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort9.0/109.0
Condition9.0/109.0
Amenities8.6/108.6
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  • Business hotels
  • Sustainability certification
  • Most popular
  • Design

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About NYX Hotel Bilbao by Leonardo Hotels

This lifestyle hotel features a unique design showcasing the work of local street artists. Discover the city's secrets with the help of our City Lovers—hotel employees who are passionate about their city and dedicated to making your stay memorable. The hotel offers 109 air-conditioned, art-filled rooms equipped with free Wi-Fi.

Enjoy a daily breakfast buffet and explore international cuisine and a wide selection of liquors at the Clash restaurant. After a busy day, relax on our groovy rooftop terrace, where DJ sessions are held twice a week. A fitness room is also available for guests.

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With a stay at NYX Hotel Bilbao by Leonardo Hotels, you'll be centrally located in Bilbao, a 4-minute drive from Guggenheim Museum Bilbao and 6 minutes from San Mames Stadium. This hotel is 12.1 mi (19.5 km) from Port of Bilbao and 0.1 mi (0.1 km) from Arriaga Theater.

Make yourself at home in one of the 108 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Ecostars Pets allowed Pet max weight (per pet) in kg is 15 Pet max weight (per pet) in lb is 33 Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: EUR 100 per accommodation, per stay
    • A damage deposit of EUR 100 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Up to 3 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number HBI01277
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 20 per person
    • Nearby parking fee: EUR 21.30 per day(984 ft away; open 24 hours)
    • Pet fee: EUR 25 per pet, per day
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Arriaga Theater 0.1 km / 0.1 mi
San Nicolas Church 0.1 km / 0.1 mi
Bay of Biscay 0.1 km / 0.1 mi
Etxebarria Park 0.2 km / 0.1 mi
Plaza Nueva 0.2 km / 0.1 mi
Perro Fountain 0.3 km / 0.2 mi
Ensanche 0.3 km / 0.2 mi
Plaza Miguel de Unamuno 0.3 km / 0.2 mi
Church of Santos Juanes 0.3 km / 0.2 mi
Santiago Cathedral 0.3 km / 0.2 mi
Museum of Archaeology Bizkaya 0.3 km / 0.2 mi
Basque Museum of Bilbao 0.3 km / 0.2 mi
Studio Arte Marquesteria 0.4 km / 0.2 mi
Museum of Passages of Bilbao 0.4 km / 0.2 mi
Galeria Da Vinci 0.4 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2019
  • Total number of rooms: 109
  • Number of floors (main building): 9
  • Double rooms: 53
  • Junior suites: 5
  • Triple rooms: 27
  • Accessible rooms: 4
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
Show 43 more facilities & services
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Room service
  • Laundry serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Electric kettle
  • Bar
  • Restaurant: 1
  • Banquet hall
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room: 1
  • Meeting room: 1
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centre
  • FaxExtra charge
  • Ecostars ESG AI
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIOR WITH VIEWSTRIPLE • SUPERIOR WITH VIEWSTPL.SU-WV

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    TRIPLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE COMFORTSINGLE • COMFORTSGL.OM

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    SINGLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 30 m²SUI.ST
    SUITE STANDARDPhoto unavailable14 photos

    NYX Hotel Bilbao by Leonardo Hotels

    SUITE STANDARD

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Hairdryer
    • Satellite TV
    • Electric Kettle: 1
    • Safe
    • Balcony
    • Wi-fi
    • Desk
    • Ironing set
    • Individually adjustable air conditioning
    • Mini fridge
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CITY VIEWTRIPLE • CITY VIEWTPL.CV

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    TRIPLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin COMFORTDouble or Twin • COMFORTDBT.OM

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    Double or Twin COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin COMFORTDouble or Twin • COMFORT • 1 Bedroom • 18 m²DBT.OM-1
    Double or Twin COMFORTPhoto unavailable3 photos

    NYX Hotel Bilbao by Leonardo Hotels

    Double or Twin COMFORT

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.OM-1

    Room amenities

    • Ironing set
    • TV
    • Electric Kettle: 1
    • Wheelchair-accessible

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXE • 1 Bedroom • 26 m²SGL.DX-1
    SINGLE DELUXEPhoto unavailable3 photos

    NYX Hotel Bilbao by Leonardo Hotels

    SINGLE DELUXE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-1

    Room amenities

    • Wake-up service
    • Cot on demand
    • Housekeeping
    • Electric Kettle: 1
    • Make-up mirror
    • Desk
    • Toiletries
    • Bathroom: 1
    • Shower: 1
    • Direct dial telephone
    • Ironing set
    • Balcony
    • Wheelchair-accessible
    • Wi-fi

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIOR CITY VIEWFAMILY ROOM • SUPERIOR CITY VIEWFAM.CV-SU

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    FAMILY ROOM SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE COMFORTSINGLE • COMFORT • 1 Bedroom • 18 m²SGL.OM-1
    SINGLE COMFORTPhoto unavailable3 photos

    NYX Hotel Bilbao by Leonardo Hotels

    SINGLE COMFORT

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM-1

    Room amenities

    • Electric Kettle: 1
    • Bathroom: 1
    • Wake-up service
    • Wheelchair-accessible
    • Safe
    • Soundproof room
    • Housekeeping
    • Smoke detector
    • Ironing set
    • Desk
    • Tea and coffee making facilities
    • TV

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CITY VIEWSINGLE • CITY VIEWSGL.CV

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    SINGLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    DOUBLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR CITY VIEWSINGLE • SUPERIOR CITY VIEWSGL.CV-SU

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    SINGLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR CITY VIEWRoom • SUPERIOR CITY VIEWROO.CV-SU

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    Room SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXE • 1 Bedroom • 26 m²TPL.DX-1
    TRIPLE DELUXEPhoto unavailable3 photos

    NYX Hotel Bilbao by Leonardo Hotels

    TRIPLE DELUXE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX-1

    Room amenities

    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Ironing set
    • TV
    • Toiletries
    • Make-up mirror
    • Electric Kettle: 1
    • Cot on demand
    • Wi-fi

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE COMFORTTRIPLE • COMFORTTPL.OM

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    TRIPLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE COMFORTJUNIOR SUITE • COMFORTJSU.OM

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    JUNIOR SUITE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXE • 1 Bedroom • 26 m²DBT.DX-1
    Double or Twin DELUXEPhoto unavailable4 photos

    NYX Hotel Bilbao by Leonardo Hotels

    Double or Twin DELUXE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-1

    Room amenities

    • Ironing set
    • Electric Kettle: 1
    • Soundproof room
    • Housekeeping
    • Smoke detector
    • Satellite TV
    • Make-up mirror
    • Desk
    • Toiletries
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Individually adjustable air conditioning
    • Direct dial telephone
    • Bathroom: 1

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    NYX Hotel Bilbao by Leonardo Hotels

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about NYX Hotel Bilbao by Leonardo Hotels

9.0
Excellent
1,002 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
9.0 /10
Amenities
8.6 /10
100 reviews shown
4/10
Poor
06 Aug 2026
Hsinmei
The service is very slow, we requested the bedding for sofa bed and towels, they didn’t show up for 3 hours and I aid had to call again. There is no privacy at the room since the bedroom was all glass and see through!
10/10
Exceptional
05 Jul 2026
Julie
Super bien situé. Employés serviables.
Family
8/10
Excellent
03 Jul 2026
Sandra Cristina Fernandez
We really enjoyed our stay at the NYX Bilbao!
Pros: Great location! Very helpful and friendly staff at the front desk. Comfortable bed and really dark room that helped us sleep in! These things made it very worth the stay.

Cons: The bathroom!!! The bad part about having a glass bathroom door that faces a room and very close to the bed is that the light wakes the person up (glass door, no night light). The bathroom door is also SO HEAVY it slams on you when you go in or out. Unusually heavy door. And the hairdryer- it’s connected to the *inside* of the drawer so it can only be pulled out to a limited distance. Hard to use. Trust your customers and release the hairdryer for more movement!

Additionally, we couldn’t find a way to access to the rooftop, and we also thought it might be closed until nighttime. We never made it. Maybe more clear signage would be helpful.
Partner
10/10
Exceptional
28 Jun 2026
Jennifer
Everything was great. Close to everything
Friends
6/10
Pleasant
20 Jun 2026
Zahra .Feri
The rooms are small, very small single wardrobe , very little space for cases even for 2 small trolly cases ! I had booked Superior double ( Space) !
The location is very good , close to old town
and all Pintxos and restaurants,
Did NOT see any Roof terrace ! As it was closed .
Friends_and_family Friends
10/10
Exceptional
30 May 2026
Jacqueline
Jasmina en el bar/restaurante muyyyyyy querida .
Friends
8/10
Excellent
28 May 2026
Maritza
Very nice hotel in a very central location, with easy walking access to everything. The rooms were very good—somewhat small, but very clean and comfortable.

Customer service could use some improvement. The staff was not very friendly, and at times it felt like they were doing guests a favor rather than welcoming them.

Breakfast was very good, but the service in the dining room was disappointing. The two waitstaff—a woman and a man—were not attentive. Tables were left dirty and were not being cleaned while they stood talking. Gabriel, however, was excellent. As soon as a guest left the dining room, he would immediately go clean the table. He was hardworking and attentive, and he made a big difference in the breakfast experience.
Partner
10/10
Exceptional
23 May 2026
Charmaine
Amazing service from the front staff to the restaurant. Very comfortable room and lovely bathroom, felt like a spa.
Friends
8/10
Excellent
18 May 2026
Biser VUROV
Overall very good hotel located in perfect area.
I asked the room away from street but two times staff gives
Me the room just over the street. Maybe they misunderstood my request.
At 04:00 AM stated some construction works with noise and vibration, no action from reception was taken.
Disappointed.
Business
10/10
Exceptional
14 May 2026
Frank
American style hotel across the bridge from main city area that is easily walkable. It has an underground parking garage across the street and the old area of the city is right behind the hotel with GREAT dining options. Only complaint is that the bathroom is in the middle of the room with glass walls that are frosted in the middle.
Partner
6/10
Pleasant
12 May 2026
Colette
Location is excellent. Rooms are small - good air conditioning/ heating. Beds are comfortable. Breakfast was just ok - limited selection and for a hotel of this standard a bit disappointing. It was quite expensive given the room sizes and breakfast overall.
Family
10/10
Exceptional
16 Apr 2026
Kathy
Terrific location for exploring the Ribera Market, the old town and the modern shopping area. Can walk to the Guggenheim in about 25 mins along the river. Staff were very helpful. Underground public parking available about 150 yds away with a hotel discount. Rooms are well appointed but quite small, but public area is lovely. We enjoyed our stay very much.
Friends
10/10
Exceptional
11 Apr 2026
Martin
Great location and lovely hotel. Would stay again.
Partner
10/10
Exceptional
10 Apr 2026
Karl
The internet was bad. The breakfast was very good.
Partner
10/10
Exceptional
01 Apr 2026
Connor
Amazing location, next to metro and tram stops with beautiful views and being part of the old town is such a plus.
Partner
10/10
Exceptional
25 Mar 2026
Samara
Thank you for everything, very nice staff
Pet
8/10
Excellent
23 Mar 2026
Linda
Nice clean room. Problem with the shower which had great pressure but did not drain well and flooded the bathroom. Staff sent up extra towels as we used all of ours to mop up the water. Still not draining well on second day so ended up using the shower wand at a much Lowered pressure to avoid flooding the room. Breakfast was good and location excellent for exploring the old town and approximately a mile to the Guggenheim. Beware UBER fares fluctuated significantly when in demand increasing by over 300%. Check back every 15 minutes or so to get better rates to reach attractions that are farther away. Beautiful park across from hotel.
Partner
8/10
Excellent
21 Mar 2026
Martin
Liked the hotel. Staff were fantastic. Bit disappointed that the rooftop bar wasn’t open (only opens in the late spring through summer) and important to be aware that the hotel, whilst on the edge of the old town, can get some quite noisy people wandering by at all hours of the night
Partner
10/10
Exceptional
20 Mar 2026
Maureen
Clean room
Friendly staff
Helpful and responsive staff
Comfortable hotel
Great location
Family
10/10
Exceptional
09 Mar 2026
Sergio
Great staff
Family
4/10
Poor
23 Feb 2026
Dan
The room No 208 was very small. Breakfast is very average.
Partner
8/10
Excellent
12 Feb 2026
Reena
Great hotel by the old town. We booked our stay for 2 nights, room was larger than expected with a city view. However, the only down side with the city view room was the noise from the street late into the night.
Leisure Partner
8/10
Excellent
13 Dec 2025
DAVID
Room was very clean. All be it on the small size. Some of the staff were less than welcoming. The location of the hotel is great.
10/10
Exceptional
28 Nov 2025
Jose Luis
The room was very clean and quiet. Staff is courteous and helpful.
Leisure Self
10/10
Exceptional
20 Nov 2025
Aya
Great location with direct access to Old Town and business district. My room was facing the bridge and the park, providing amazing views. The family room was roomy and cosy. The front staff and bar/lounge servers were attentive and friendly. Great breakfast. We really enjoyed the stay and would definitely come back!
10/10
Exceptional
19 Nov 2025
Joanne
Spotless room, efficient check in & out, lovely breakfast & very helpful staff. Location very central. Will stay again
Partner
10/10
Exceptional
17 Nov 2025
Richard
great location in the city centre, hotel is close to many amenities
Leisure Friends
10/10
Exceptional
12 Nov 2025
Aliris
Excellent hotel and facilities
Leisure Family
10/10
Exceptional
11 Nov 2025
Daniel
Great location
8/10
Excellent
05 Nov 2025
KARINA
Clean room, staff, excellent location
10/10
Exceptional
02 Nov 2025
Paulo
Excellent location. Friendly staff.
Partner
8/10
Excellent
26 Oct 2025
Alexandra
The hotel is in an excellent location - on the edge of old town, while still having access to car/taxi service right outside the door. The hotel lobby and room are decorated nicely with a modern, cool aesthetic. Unfortunately, the lower section of the shower needs better maintenance as the grout and caulking were moldy and the shower floor had a dingy appearance, such that I wore sandals to shower. But this was in stark contrast to the rest of the hotel which was very nice and well maintained.
10/10
Exceptional
23 Oct 2025
Darryl
The best hotel we've stayed at in Spain. Spacious, clean, good beds, friendly staff. Overall great experience.
Leisure Family
10/10
Exceptional
17 Oct 2025
Judith
Great location, friendly helpful staff and comfortable bed. I thoroughly enjoyed my stay.
Leisure Self
10/10
Exceptional
15 Oct 2025
Yolande
Great location and friendly staff. No complaints.
Business
4/10
Poor
12 Oct 2025
Gavin
Rooms look nothing like the photos and whole set up in room was poor and uncomfortable. Staff abrupt and didn't give me the breakfast that was included in my order. Also, warning to other travellers that some of the rooms don't even have outside windows.
Leisure Partner
10/10
Exceptional
08 Oct 2025
Bridget
The location is key. Right next to train and tons of shopping and food
8/10
Excellent
05 Oct 2025
STEPHEN
More choices at breakfast
Business
10/10
Exceptional
05 Oct 2025
Denis Graeme
Property was very stylish and modern. Rooms were great and all you need fir a city break. Location was perfect and lots of eating, drinking and shopping places close by. We loved our stay in Bilbao.
Leisure Partner
8/10
Excellent
02 Oct 2025
Alfred
All very good. Only suggestion, replace the clear glass door into the bathroom. No privacy!
Partner
10/10
Exceptional
01 Oct 2025
JAMES
Awesome modern large rooms.
Great staff.
Leisure Partner
10/10
Exceptional
29 Sep 2025
DANIEL
All was great
Leisure
10/10
Exceptional
26 Sep 2025
Pedro
Perfect location, professional staff, great room.
Leisure Partner
10/10
Exceptional
25 Sep 2025
Cesar
Perfect location, definitely comes again
Business_and_leisure
8/10
Excellent
18 Sep 2025
Nurjehan Shabbirali
Very central
Leisure Partner
10/10
Exceptional
15 Sep 2025
Edwin
Excelente Posición
10/10
Exceptional
15 Sep 2025
Debbie
NYX Hotel Bilbao was outstanding. The property is very modern and comfortable, the staff are wonderful, the rooms are comfortable, the location is walkable to major attractions and the hot breakfast was delicious.
Leisure Partner
10/10
Exceptional
11 Sep 2025
Jorge
Close to everything, grat location great staff
Leisure
10/10
Exceptional
10 Sep 2025
Jan

Great Hotel

All good, great central location.
Partner
10/10
Exceptional
08 Sep 2025
Verified traveler

Wonderful female solo trip

Friendly from the moment I checked in and great communication even before!
As a solo traveller I felt welcomed, safe and well looked after.
Breakfast was amazing - I’m gluten free and they couldn’t have been more helpful!
Self
10/10
Exceptional
07 Sep 2025
Jiseung
The hotel location was extremely convenient and made the whole trip so easy!
Leisure Self
10/10
Exceptional
06 Sep 2025
steve
A beautiful and unique property. Comfortable beds and great location
Leisure Partner
2/10
Poor
31 Aug 2025
Alfredo
The hotel information listed the “Terraza” as open at night, so we could enjoy the bar and the view and have a good time every night and we found that it was closed, and no refund was issued because of that…
Very disappointed…
Leisure Partner
2/10
Poor
29 Aug 2025
Mariia
Unfortunately, our stay at the hotel was a big disappointment. We planned to stay there for 3 nights, but left after the first.
When checking in, we received a completely different room than the one in the photo when we did booking, the hotel was booked a month before arrival. We received a room that is designed for people with disabilities. The walls in the room were dirty, the curtain on the window was torn, there was no view from the window. They did not change our room right away, they said that the hotel was full, the next day we were offered a room that we had to wait for and the room was somewhere near the hotel on the first floor, we were not shown what it would be and we decided to leave because our plans had already been disrupted due to the irresponsibility of the hotel.
Terrible experience.
The breakfast 3 points from 5.
The terrace was fully closed but no information about it when you do booking.
Never again!
Leisure Partner
8/10
Excellent
17 Aug 2025
Diana

Close to restaurants

Beds and pillows were comfortable. Close to shopping and restaurants. Parking garage was difficult to navigate.
Friends_and_family Friends
6/10
Pleasant
01 Aug 2025
Ana Ines

Not what I expected

I booked a double room city view, i was given a dark room with view to a small lung space of the building (block interior)
Self
8/10
Excellent
28 Jul 2025
Avelaine
Staff are okay. I am not sure if some of them are just tired or have had a long day, they are just don’t seem approachable. Otherwise okay stay, very convenient to transportation, shopping and restaurants.
Leisure Self
10/10
Exceptional
28 Jul 2025
MR EDWARD

Central location, compact and clean and tidy.

Fantastic location in the centre of the city just a short walk from the main food and drink square and close to the market. Compact rooms very clean and modern. Excellent staff. But no car park so need to use one of the ones nearby.
Friends_and_family Friends
10/10
Exceptional
26 Jul 2025
Bart C
Clean, high end, fun
6/10
Pleasant
17 Jul 2025
mercedes
No parking on site or laundry gacilities BOTH of which were listed and factored in to our decisions. Beyond that the hotel was fine
Leisure Partner
10/10
Exceptional
15 Jul 2025
Lloyd
This hotel is in a great location. The hop on hop off bus stop is right across the street so we didn't need to go far to pick that up. There is a restaurant next door that was great. It's also walkable to other sites. I would recommend.
Leisure Partner
2/10
Poor
14 Jul 2025
Donald
I’ve stayed with them for more than five times I like the location I like the hotel I like the cleanliness I like everything but the last two times they lied to me, conned me, and tried to downgrade me into different rooms the last time which was during June 23 to July 1 my 64th birthday this time they did not correct it and I was forced to pay an extra $800 to get the room that I paid for originally which they sent me pictures of and I have pictures of the last few times I’ve stayed here so I know the building. I know the hotel. I was going there since they opened it up in 2019 But this time they’re a bunch of liars and misled me and robbed me. I am very unhappy until this is taken care of I’m going to try to pursue this another directions and it’s not the money. It’s the principles they took advantage of me. I don’t know what it is. Maybe because I’m an American maybe because I’m an older Person. But I feel I was discriminated against and I never used that term ever but this time it wouldn’t go away. I tried through my orbit connection. They told me they would work on it. Nothing it’s a bunch of lies and I really like the place I’m not saying anything bad about it, but they insisted on robbing me for a lousy $800 and not give me the room that I paid for which I’ve already done three times prior to the same room which I have pictures of photos. I have all my receipts and I feel they misled me and you could go have fun. Good luck they gave me the worst room in the building I
Business_and_leisure Self
10/10
Exceptional
11 Jul 2025
Johan
Modern, funky hotel in a perfect location in Bilbao old town!
Leisure Family_with_children
6/10
Pleasant
10 Jul 2025
Nicholas
Rooftop wasn’t open and we were not told about this
10/10
Exceptional
28 Jun 2025
joseph William Andrew
In a perfect location, right next to a lovely square with tapas.
Leisure Partner
10/10
Exceptional
23 Jun 2025
Michael
Amazing
10/10
Exceptional
23 Jun 2025
Ashokkumar
Great hotel in center of town. Metro just 5 mins. Shopping in 7 mins walk. Hope on n off opposite hotel.
Only one complain, No kettle for tea lovers. However hotel has coffee machine which one can use hot water for tea. Very good hotel. Good buffet bfast. Will definitely use NYX again.
Leisure
8/10
Excellent
20 Jun 2025
Sean
Had a great time and on the whole the hotel was very good, especially in terms of location and helpful staff.

Room was very clean, Reception was helpful and plenty to see and do on the doorstep.

My one niggle was the roof terrace was closed and there was no indication as to why or prior notice. This would have been great if open especially due to the location of the hotel.

The only other slight issue was the coffee in the room wasn’t good at all, but there are plenty of places to grab something better.

Would recommend.
Leisure Partner
6/10
Pleasant
14 Jun 2025
Ninette
The rooms are a little tired, with odd layout - you can see right into the bathroom from the bed. Also, no kettle available at reception. Never a 4 star!
Leisure Partner
8/10
Excellent
14 Jun 2025
Annette
Disappointing that one of the reasons we chose this hotel was for views because it had rooftop bar. We arrived to find it was temporarily closed.
10/10
Exceptional
13 Jun 2025
Luis Alberto
Location and great facilities.
Leisure Family
6/10
Pleasant
06 Jun 2025
Thuy
The location of this property is fantastic—everything is within walking distance, including the bus station, restaurants, and markets. However, the service left much to be desired. We never received a response when we asked for help making a reservation, and during our stay, there seemed to be a rotation of young receptionists, none of whom offered consistent assistance. It felt more like staying in a dorm than a hotel—except the price didn’t match that dorm-like experience.
Leisure Friends
10/10
Exceptional
06 Jun 2025
NOEL
close to everything
Leisure Partner
10/10
Exceptional
29 May 2025
Khatouna
Clean … best location
Leisure
10/10
Exceptional
29 May 2025
Brett
Great
10/10
Exceptional
28 May 2025
Ceri
Great location, friendly and helpful staff. Room was amazing. Very impressed for the price.
Business
8/10
Excellent
27 May 2025
Ian Brian
This is an ideally located hotel on the edge of the old town. Lovely breakfast, clean comfy rooms (although an odd frosted glass bathroom/toilet/shower!). We stayed Saturday to Tuesday and it was very noisy Saturday night. With street cleaners, restaurants and bars emptying bottle bins each morning, it was still fairly noisy in the mornings. But if you don’t sleep in late, that’s no problem. And if you are the ones partying late at night in the great bars, then the noise isn’t a problem. But if you want a peaceful night’s rest, this is probably not the hotel for you. That is the only negative for a really good hotel.
Leisure Partner
6/10
Pleasant
27 May 2025
Oleksandra

Tiny room

The room was clean and the bed was OK, but the living space was tiny. The room probably has the 18 sq.m. they claim, but they carved needlessly large bathroom out of those 18, and the walk past the bathroom can not be considered living space either. That leaves us with about 12 and you do not even have enough space to lay out your luggage
Partner
8/10
Excellent
26 May 2025
Alexander
good hotel with not great service
Leisure Self
10/10
Exceptional
25 May 2025
Janette
Great place great location. Nice hotel and great breakfast. Walkable, very walkable.
Leisure Partner
8/10
Excellent
23 May 2025
Eduardo
Location
Family
8/10
Excellent
20 May 2025
Verified traveler
Great value for location. The bed was not as comfortable as I would have hoped.
Partner
8/10
Excellent
15 May 2025
Stacey
Good location for the old town and transport links (buses, trams and metro) staff very friendly, rooms okay, did what we needed. Would rate it a good 3 star rather than a 4. Great restaurant/bar next to the hotel, worth a visit.
Leisure Partner
6/10
Pleasant
13 May 2025
Benjamin
Good, well located, clean hotel.
Rooms are a bit small.
Limited Breakfast options.
Leisure Family_with_children
8/10
Excellent
13 May 2025
Verified traveler
Very. convenient. Taken aback at €100 taken on arrival and despite weather being glorious the roof terrace was closed and when we asked when it was open the member of staff didnt know.
Partner
10/10
Exceptional
02 May 2025
John

Nice few days away

Had a great few days in this hotel which is ideally situated in Bilbao to explore old and new town.The room was spotlessly clean and had great views of the river.Breakfast was adequate for our needs but could be improved a little.Would definitely recommend this hotel for a clean comfortable stay in Bilbao.
6/10
Pleasant
25 Apr 2025
Rasha

3 stars

The hotel is quirky and in a perfect spot for everything. However should not be classified as a 4 star hotel. The rooms are decent but so many flaws that simple things could fix. Walls had numerous marks and smudges, chipped paint and holes. The floors creaked and the floor boards were worn and peeling. Bathroom was ok but hair left behind and the doo is far too heavy.
Partner
10/10
Exceptional
18 Apr 2025
Timothy John Alexius
Great central location for exploring the old town with easy access to the tram and short walk into the centre of the city. Friendly and helpful staff 😊
Leisure Family
10/10
Exceptional
16 Apr 2025
Samantha
We were welcomed by Aldara and a trainee Asier who was very professional, pleasant and patient when we checked in with our group. He was able to give us 2 out of our 4 rooms early which we greatly appreciated. Rooms are clean, decent sized with sound proofed windows, coffee machine and a complimentary bottle of water. Air conditioner worked well. Location is great. Walking distance to many, shops and restaurants. My brother enjoyed the arcade game machine in the lobby. Traveled with my father who uses a wheelchair and the adapted room is a wet room so water gets everywhere in the bathroom, otherwise our stay was great
Leisure Family
6/10
Pleasant
08 Apr 2025
Ellie
The main reason I booked this hotel was to enjoy the rooftop, but I was informed on arrival that it is closed until summer. When I visited in April, the temperature was ~21 degrees Celsius with no rain, so it seemed like a lazy decision not to open it.
Something to note, the bathroom doors are glass in the triple room, so if you are staying with friends and not as a couple, this could be uncomfortable as you can see through. The location was excellent.
Leisure
10/10
Exceptional
04 Apr 2025
Alon
Like the hotel’s location, cleanliness, staff service and the dining options - highly recommend
Business Self
10/10
Exceptional
29 Mar 2025
Kathleen

Bilbao stay.

Great location. Easy to walk to every thing we wanted to see. 10% discount offered for parking garage. Lovely view out our window.
Bar a bit to bright for me in the evening.
Partner
10/10
Exceptional
26 Mar 2025
Joseph
Great location between old and new towns.
Leisure
6/10
Pleasant
26 Mar 2025
Garrett
Overall a very modest stay. Generally the facilities were clean and modern but very little to make it “great”. Minimal amenities and even the showers had one type of shampoo that was for hair, body and face altogether. My key card had issues and had to have it reissued 3 times
Leisure
8/10
Excellent
19 Mar 2025
Verified traveler

Nice enough, would stay again

Excellent location and superb staff. Breakfast buffet was simple and fresh. The room was ok, my particular room had some issue with the double glazing so there was condensation in between the glass panes, making the window hard to see through. This problem rectified itself in a few days as the temperature outside climbed higher. Comfy beds, and the mini fridge and coffee machine were nice touches. Would definitely stay again
Self
10/10
Exceptional
18 Mar 2025
Hollyn
They left us a super thoughtful treat for us celebrating our honeymoon. The room was very comfortable and clean. Great location!
Leisure Partner
10/10
Exceptional
27 Feb 2025
Martin
Right in the middle of the old town with every shop or tapas bar you might need..
buses and metro a walk away..
Airport 20 minutes by bus every 15 minutes..
Leisure Partner
10/10
Exceptional
22 Feb 2025
Paul
Really enjoyed the stay. Great location to explore the city.
10/10
Exceptional
14 Feb 2025
Christopher
Great location, great hotel, great breakfast
10/10
Exceptional
13 Feb 2025
sandra
Great location, very nice hotel. I would certainly come back again
Leisure Partner

Location & surroundings

NYX Hotel Bilbao by Leonardo Hotels
Areatza Kalea, 4, Bilbao, Spain

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NYX Hotel Bilbao by Leonardo Hotels

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