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Basque Boutique

Vizcaya - Bilbao · Spain

Dorre Kalea, 2View location

8.8/10Excellent298 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort8.6/108.6
Condition8.8/108.8
Location9.2/109.2
Neighborhood9.2/109.2
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Basque Boutique

Those wishing to escape the hustle and bustle of daily routine will find peace and tranquillity at this property. Those staying at this accomodation may keep updated thanks to the Wi-Fi access. This hotel does not operate a 24-hour reception.

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With a stay at Pensión Basque Boutique in Bilbao (Bilbao City Centre), you'll be a 4-minute drive from Guggenheim Museum Bilbao and 6 minutes from San Mames Stadium. This pension is 11.9 mi (19.1 km) from Port of Bilbao and 0.1 mi (0.1 km) from Bilborock.

Make yourself at home in one of the 8 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include blackout drapes/curtains, and housekeeping is provided daily. Featured amenities include express check-in and express check-out.

Popular amenities

Free WiFi
Parking available
Concierge
Non-smoking

Check-in and check-out

Check-in from 12:00 PM
Check-in until 8:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Parking height restrictions apply No front desk Guests will receive an email with special check-in instructions Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Parking height restrictions apply.
    • Contactless check-out is available.
  • Special Instructions
    There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email with check-in instructions and an access code prior to arrival. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Nearby parking fee: EUR 21.60 per day(2625 ft away; open 24 hours)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    Spanish

Nearby attractions

Bay of Biscay 0.2 km / 0.1 mi
Ribera Market 0.2 km / 0.2 mi
Perro Fountain 0.3 km / 0.2 mi
Santiago Cathedral 0.3 km / 0.2 mi
Bilborock 0.3 km / 0.2 mi
Ensanche 0.3 km / 0.2 mi
Galeria Da Vinci 0.3 km / 0.2 mi
Church of San Antón 0.4 km / 0.2 mi
Church of Santos Juanes 0.4 km / 0.3 mi
Arriaga Theater 0.4 km / 0.3 mi
Reproductions Museum Bilbao 0.5 km / 0.3 mi
San Anton Bridge 0.5 km / 0.3 mi
Studio Arte Marquesteria 0.5 km / 0.3 mi
Plaza Miguel de Unamuno 0.5 km / 0.3 mi
Museum of Archaeology Bizkaya 0.6 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 8
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Basque Boutique

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Basque Boutique

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE WITH DOUBLE BEDDOUBLE SINGLE USE • WITH DOUBLE BEDDUS.DB

    Photos are not available for this room type.

    Basque Boutique

    DOUBLE SINGLE USE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Basque Boutique

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Basque Boutique

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Basque Boutique

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Basque Boutique

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Basque Boutique

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Basque Boutique

8.8
Excellent
298 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.8 /10
Location
9.2 /10
Neighborhood
9.2 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
06 May 2026
Kathleen
Lovely room. Great location.
Partner
10/10
Exceptional
13 Apr 2026
Chris
Loved the rooms and friendly helpful staff! 💕 Great location for stay in Bilbao.
10/10
Exceptional
09 Feb 2026
Nicky
Excellent location, superb hosts and brilliant accommodation
Leisure Friends
10/10
Exceptional
17 Jan 2026
Victoria
We arrived late but communication prior to arrival meant it was very easy for us to access our room. The central location was perfect for a short stay.
Partner
8/10
Excellent
10 Nov 2025
michael
A bit noisy at nite, was hard to find due to the two spelling of the street.
8/10
Excellent
13 Oct 2025
dea
Other than the rooms are extremely small, everything else was great: great people, great service, fairly clean, plenty of coffee, needs to have more AC on the waiting room.
Leisure Family
8/10
Excellent
28 Sep 2025
Deborah
Great service,
Although the room was smaller than I realised
Leisure Partner
10/10
Exceptional
26 Sep 2025
Philip

Central Location

A great, themed room in lovely building in a central location of the Old Town. Close to bars, attractions and transport with helpful staff on hand for most of the time.
Friends_and_family Family
10/10
Exceptional
26 Sep 2025
Joseph
Great location though our room #7 was a bit noisy late into the evening due to being above and across the narrow street from a lively bar. Excellent, friendly service (gracias Vickey) and a great location in the Casco Viejo. Would definitely stay again 😃!!
Leisure Partner
10/10
Exceptional
22 Sep 2025
Billy
We had a lovely stay at Pensión Basque Boutique. The location is great, staff at reception were excellent with helpful advice on places to visit & eat.
The only thing to be aware of is that it’s up two flights of stairs with no lift.
Leisure Partner
8/10
Excellent
29 Aug 2025
Maha

Quirky clever decor in the heart of the old town

Helpful and friendly reception staff. Quirky and clever decor.

Well equipped room and fine for a stopover as the location is great for cafes, bars, restaurants and grocery shops.

I’d have liked to have smelt fresher better quality pillows and a mattress which didn’t dip towards my partner. Shower edges need redoing/cleaning.
Partner
2/10
Poor
17 Aug 2025
Laura
DONT STAY HERE – I booked through Expedia and the hotel could not provide a working room key or access to my room. For hours I had no way to enter, and the hotel was completely uncontactable — even when Expedia tried to reach them. I was charged for a stay I never received and still haven’t been reimbursed. Unprofessional and unacceptable.
10/10
Exceptional
10 Aug 2025
Philip
Thoughtful staff, attention to details were greatest strengths
10/10
Exceptional
31 Jul 2025
steven
The people who helped us were amazing. The room was themed and very nice. Some people have mentioned noise being a problem. We were not bothered at all and found everything very charming.
Leisure Partner
10/10
Exceptional
30 Jun 2025
Myra
My room was cute, clean and the AC worked!!!! The staff was friendly and informative. As a solo woman traveller, it was easy to pop around to have a bite to eat and drink and I felt safe. Cosco Viejo was super lively. It was loud until late into the night and in the morning the trucks cleaning the streets and the bar clean up - glass/keg disposal etc woke me up ... but for me... it was an opportunity to get up and get going. However, I did appreciate the ear plugs they provided. If you have mobility issues, this may not be your place as cars are not allowed in the Old Town and there is not an elevator...but I would stay here again and again!
Leisure Self
10/10
Exceptional
19 Jun 2025
Alfonso
Recommend
10/10
Exceptional
26 May 2025
ray
Lovely property in the middle of the old town - full of character, very clean and perfect for a family.
Leisure Friends
8/10
Excellent
25 May 2025
Francis
Great location, but easy to miss within the heart of old Bilbao. Be aware that it’s within a pedestrian area so if in a rented vehicles park at the nearby underground parking which is approximately 10 minutes walk away.
Leisure Friends
10/10
Exceptional
18 May 2025
Roger
Check in was difficult. We had no idea what to do to get into our room. We finally called expedia who called the the Casual property where two young women were able to help us. Then the door to the room would not open and we had to go back to get one of the women to help. The lock was jammed and there continued to be times when it stuck room 108. Overall we are quite happy despite the frustrating beginning.
Leisure Partner
10/10
Exceptional
11 May 2025
yenisel
Perfect location
Business_and_leisure Family
8/10
Excellent
12 Apr 2025
Vibeke
Great location, nice design apart from the woman hanging over the bed. Free coffee and friendly check in. Noisy nightlife just below, but we knew that. Internal soundproofing could also be better. Mind you - public overnight parking in Bilbao is €21
Partner
10/10
Exceptional
10 Apr 2025
Aliza
They were so accommodating even when our flight was delayed and we arrived late! highly recommend!!
10/10
Exceptional
10 Apr 2025
Narinder
The property has a unique style. Each room is decorated differently with a throwback to Bilbao's cultural and industrial past. Very convenient for the old town bars and pintxos
Leisure Family
10/10
Exceptional
05 Apr 2025
George W
In the heart of Bilbao's Old Town. Lots to see and do nearby. By all means, use the free noise reducing ear plugs provided as the night life outside of the hotel can get raucous deep into the wee hours of the night.
Leisure Self
10/10
Exceptional
20 Feb 2025
Sarah-louise
Fabulous boutique hotel - lovely rooms with good facilities and a little balcony. All the staff were so helpful with anything I needed or had questions about. Amazing location in the old town and seconds/minutes to bars, restaurants and key sites. I had an amazing time and highly recommend this hotel. Would definitely stay again.
Leisure Self
10/10
Exceptional
18 Feb 2025
zak
Quicky and very comfortable beds. Nice shower. There was even a flat iron available
Leisure Self
10/10
Exceptional
13 Jan 2025
Juan
I’m loved this place! Very clean. Worthy for the price.
Leisure Self
10/10
Exceptional
21 Nov 2024
George
Very pleasant stay. Staff helpful and pleasant, location couldn’t be better. Rooms clean. Only minus is you have to leave your room to make your coffee.
Will definitely come back.
10/10
Exceptional
18 Nov 2024
john

Excellent

Lovely little find so great.
Partner
6/10
Pleasant
04 Nov 2024
Verified traveler
The key redeeming factor is location. You really are in the heart of it. However, you are also crammed into a tiny bedroom with hardly any room to walk around the foot of the bed, framed - quite literally - by Picasso's Guernica nightmare scene. Not very soothing! It's also pretty noisy at night - so best you join the party (we did)!

There's also no parking - but that's fair enough - they never said they would be. Expect to pay another Eu20/day for that and ready yourself for the 1/2 km walk with luggage.
Partner
10/10
Exceptional
07 Oct 2024
David
Really comfortable for us. Spacious room. Nice bed. Nice towels. Nice shower. Loved having a hair dryer and hair straightener.
Leisure Partner
4/10
Poor
03 Oct 2024
Mona

One step up from a hostel

The main reason for my poor rating is the bed sheets. They were so rough it felt like I was lying on sand paper. I finally took them off the bed and slept wrapped in the duvet.
Bilbao is damp, and the hotel didn’t was dehumidifiers. I’d wake in the morning to a room where everything was wet. So wet I thought the roof must be leaking.
There is limited reception staff (no problem), but I was there 2 days before I saw anyone who worked there, and could ask for sheets that might be a bit softer. The answer was “no!”.
Self
10/10
Exceptional
02 Oct 2024
Jesse
Great atmosphere. Great location. Awesome front desk staff!
Leisure Partner
10/10
Exceptional
01 Oct 2024
Rebecca
Charming hotel in the middle of the old district.
Leisure Partner
10/10
Exceptional
29 Sep 2024
Sue
This quirky little pension in Bilbao's old town was only a 10-minute walk from the the main railway station and less than five from the nearest bus stop. But be prepared for walking up the 2 flights of stairs to the pension entrance. No double glazing, so sounds from outside carry - light sleepers should come equipped with earplugs. The pension is on a relatively quiet street with the nearest bar some 50 metres away. But the bed was extremely comfortable, the bathroom (walk-in shower, not a bath) a good size and well equipped, efficient reception staff and an overall friendly vibe, with plenty of places to eat and drink close by. I'd happily stay there again, the next time I'm in Bilbao.
Self
10/10
Exceptional
05 Sep 2024
Edna
Vicky and the rest of the front desk staff were extremely helpful and professional. I had a wonderful stay and would recommend it to anyone.
Leisure
10/10
Exceptional
01 Sep 2024
Alan
Excellent property in great location. Hotel team were super friendly and helpful. Highly recommend, great value for money!
Leisure Friends
10/10
Exceptional
20 Aug 2024
Paul
Great location in the old town, clean and modern room.
Friends_and_family Family
10/10
Exceptional
02 Aug 2024
Michelle
I loved the Pension Basque Boutique! It's in a great location in the the middle of Casco Viejo so lots of eating and drinking options very close by. Yes, it's not the quietist of spots but the double glazed windows do a lot to reduce the street noise and with the ear plugs provided the noise didn't disturb my sleep at all. The pension has a very chilled feel and as a solo female traveller I felt very safe there.

Staff are super friendly and helpful, in particular Vicki who gave me lots of suggestions of things to see in the city!

Would definitely recommend!
Leisure Self
10/10
Exceptional
09 Jul 2024
Jose
Staff was very helpful
10/10
Exceptional
07 Jul 2024
Julie
Super
10/10
Exceptional
13 Jun 2024
Evlynn

Would stay again

The receptionists were so lovely and helpful. The self check-in was easy and straightforward. The room was comfortable and clean. It’s located in old town, you have a pick of restaurants close-by. Anything good is in walking distance. 10/10 would recommend.
Partner
10/10
Exceptional
06 Jun 2024
Max
Loved the authentic feel of the property. The staff was helpful and location right in the middle of Casco Viejo/Old Town is perfect for enjoying local cuisine, beverages, and coffee. You can walk to most landmarks or use the tram. Excellent place to stay!
Leisure Family_with_children
10/10
Exceptional
19 Apr 2024
Joanna

Pension Basque Boutique Bilbao

The pension was full of individuality and character. The staff were very pleasant and helpful. It was the only place we had stayed that provided hair straighteners as well as the usual amenities!
Friends_and_family Friends
10/10
Exceptional
26 Mar 2024
Camilo
This place is awesome.
10/10
Exceptional
17 Nov 2023
Wanda
Excellent
10/10
Exceptional
30 Aug 2023
theoda
This is a small boutique hotel in the historical area. It was very quiet. The staff went out of their way to make sure I was comfortable and had everything I needed. There is no elevator so that could be a problem if you have large bags or mobility issues. Convenient to the metro (5 minute walk) Casco Viejo station and a bus ride from the airport.
Leisure Self
6/10
Pleasant
26 Jun 2023
paul

Good value

Stayed in the basque room. Nice enough and a good location in the old town. Service was good and friendly staff. The room is a bit small and no where to easily put the case, that said the price is good value given the location
Partner
8/10
Excellent
13 May 2023
Colleen

Good location

Good location in old town. Was concerned about the amount of noise mentioned in reviews but was not an issue. A fridge would be a good addition as would a mirror outwith the bathroom.
Partner
10/10
Exceptional
24 Apr 2023
Naoyuki
Perfect location for foodies
Leisure Partner
2/10
Poor
09 Apr 2023
Monica
Only stay here if you have no wish to sleep. It is in an incredibly noisy area. The only sleep we got was from 8-10 am and when we asked for some extra time to check out we were told no. I would definitely not stay here again.
Leisure Family
10/10
Exceptional
05 Feb 2023
Roy
Cannot fault the hotel the staff were really nice and helpful never stayed at a hotel with hair straighteners (ghd) in the room and a area thats has coffee making facilities and a clothes rail full of traditional Basque clothing to try on and take pictures . Beds are very comfortable and the room design is really different.Right in the middle of the bars and restaurants . 5 minutes walk from the tram station (Ribera) which can get you around the city for €1.50 a trip or a day ticket €10 Next we go to we will staying .
Partner
10/10
Exceptional
05 Jan 2023
Gareth
What a great place to stay. Easy to find and access. Lovely staff. The location could not have been better. Loved it.
Leisure Partner
6/10
Pleasant
17 Dec 2022
Miranda
The place was a great location.

Staff were nice and it was easy to access.

We were however in a room that was right opposite the loudest corner of the old town. Although they offered earplugs it was to loud and I often did it sleep till 2am.
So if you want a quieter sleep I would recommend requestoing a room at the back of the floor.

The temperature was a bit difficult as the rooms got cold in December and wp the systems are connected.

Also a coffee nd yes area in the room would be nice and a pleasant touch. For the price I think that should be accessible in room

Hanging space and better tanleij he room t place your clothes and things on
Leisure Family
6/10
Pleasant
07 Nov 2022
Ann Marie
The late night crowd noise wasn’t too bad because it became white noise like a beehive, however when the bars close the individual shouts and voices become clear between 3-5 am. And then the glass recycle trunk begins its route from 6-8am.
Leisure Family
10/10
Exceptional
06 Oct 2022
Lindsay
Loved the character of the property and situated right in the heart of the old town. Exactly what we were looking for and great place to explore for a short visit. Staff friendly and really helpful, easy check in. Could ask for more..
Leisure Partner
8/10
Excellent
17 Sep 2022
Jack
The staff were lovely and the room was very clean with some nice features. The hotel was right in the heart of the old town which meant everything was walkable and there were lots of bars and restaurants in close proximity. The trade off for this is that the street outside is very noisy throughout the night and again in the morning as the glass recycling bins are directly below the hotel. Earplugs are provided but even with these we were woken up throughout the night. Still worth it for the price and location in my opinion.
Leisure Partner
10/10
Exceptional
07 Sep 2022
TRION
Excellent and convenient location, well appointed room with air conditioning. Very easy check in.
Leisure
10/10
Exceptional
29 Jul 2022
Ana
Great walkable location
Leisure Family
6/10
Pleasant
26 Apr 2022
Richard

Noisey location.

The location on the old city was good for access but the noise was terrible. When they provide rear plugs as standard you know your on for a rough ride!
The glass recycling bins were under the window!
Partner
10/10
Exceptional
08 Nov 2021
Vaughn

It was good for the price

This place was just fine. I did not realize that we had 3 flights of stairs and no elevator. We had 1 heavy suitcase so not so great. Location was wonderful, lots of restaurants nearby. Could walk everywhere that we wanted to go too. My husband found the bed a little hard but I was okay. Actually I will not book any less than a 3 star from now on.
Partner
8/10
Excellent
03 Nov 2021
Mark
Clean facilities, easy check in. Walls were on the thin side but neighbors were quiet so no issues. Great water pressure. Building felt safe and secure despite being in the middle of the action.
Definitely some noise at night from the bars below, but earplugs were provided and with the windows closed I didn't find it to be an issue at all. If anything, proximity to the bars and restaurants was a huge plus. Would definitely stay again - great value for the location and quality of room.
Leisure Self
2/10
Poor
31 Oct 2021
pablo
We knew Check in was until 8pm but couldn’t find where to park the car. We called the hotel to ask them for a parking space and to let them know we were about to arrive ( it was 7:50).
We arrived 8:10 and there was nobody there so we had to wait in the street until someone finally answered the phone and have us the code (about 25 mins).
The hotel is located in the bar area and it is NOT prepared for this, we had the worst night ever because of all the noise from the street coming through the window.
I would not recommend this hotel.
Leisure Friends
10/10
Exceptional
13 Oct 2021
Douglas
Perfect location in the Casco Viejo. Each room with fun touches, nicely incorporating ancient architecture and modern art. That’s Bilbao!
Friends_and_family Friends
10/10
Exceptional
03 Oct 2021
Mark

Recommended

Great location, lovely decor and easy check in and out.
Business Friends
6/10
Pleasant
18 Sep 2021
Axel

Good location, Ok hotel

Extremely central location, room was a bit dirtier than hoped for and the noise from the streets was a bit overwhelming.
Partner
10/10
Exceptional
26 Oct 2019
Stephen

Great quirky hotel in the heart of the old town

Great quirky hotel. All rooms featured something about Basque culture. My room featured music with a double base forming part of the clothes rail and a mini piano we used as a table. The staff were attentive and answered all our questions in a friendly manner. The hotel was clean and well presented and very convenient for all the attractions of Bilbao old town. We will definitely be back.
Friends_and_family Friends
10/10
Exceptional
27 Sep 2019
Verified traveler
Great location in the Old Town and easy walking distance to everything. Comfortable bed with crazy art work/sculpture over the bed head. Clean bathroom, coffee in the foyer and helpful staff. 2 flights of stairs to climb once inside the building.
Leisure Partner
4/10
Poor
16 Sep 2019
Nick
Good location
Claustrophobic
coffee machine in common area
Leisure Partner
10/10
Exceptional
25 May 2019
Rebecca
The staff were extraordinarily helpful by helping us buy bus tickets and calling a taxi for us. Also very pleasant!
Partner
8/10
Excellent
22 Apr 2019
Verified traveler
Stylish and unique and perfect location in the Old Town quarter.
Leisure Partner
10/10
Exceptional
18 Mar 2019
Verified traveler
Great location in the middle of the old city, but only 5 minutes of walking to the metro station. Locared in walking distance from all of the famous locations in the city (Guggenheim museum, Santiago cathedral, Zubizuri bridge, Mercado de la ribera, etc.). Very nice staff, reasonable price and a good value for the money.
Leisure Self
10/10
Exceptional
03 Mar 2019
Verified traveler
Great value in an outstanding location
Very friendly vibe from stsff
Leisure Partner
10/10
Exceptional
25 Feb 2019
Verified traveler
Lovely hotel, very quirky, really good location for the central market by the river and all the main attractions. Lovely room, well designed with some lovely little touches (ghd’s in the bathroom!) a bit noisy as there were several bars in the street - but there were earplugs provided! Access to a coffee machine and a lounge area with magazines, nice to sit and have a quiet coffee after a day of sightseeing. Would recommend
Leisure Partner
8/10
Excellent
26 Nov 2018
Verified traveler
The location was great. The price was ok. It was clean too. The design was inspiring and unique.
Leisure Family
8/10
Excellent
27 Oct 2018
Marie
Perfect central location. One flight of stairs is no issue, enclosed balcony in our room was an added bonus
10/10
Exceptional
24 Oct 2018
Verified traveler
Great hotel in a central location. Friendly staff who speak English very well.
10/10
Exceptional
20 Oct 2018
Yvonne
Beautiful hotel. Very clean, stylish. Not much storage space for clothes. Would definitely stay here again.
Partner
10/10
Exceptional
20 Oct 2018
Anne
Super accommodation and great location near tram station and in the Old town. Very easy to get to from the bus terminus.
Partner
10/10
Exceptional
26 Aug 2018
Susan

Cool small hotel in great location

Terrific location in Casco Viejo. Wonderful boutique hotel with clean rooms and interesting artistic decor. While a staff member is only at the hotel for a few hours each day the staff was very welcoming, professional and helpful. The hotel even provided ear plugs as Casco Viejo can be noisy especially during Aste Numasia, but the soundproofing provided by the windows cuts street noise significantly. Also, the a/c worked perfectly and the small lobby has a self-service espresso machine accessible 24/7. If you want to stay in the old town area and you enjoy a small inn with artistic decor this is an excellent choice.
Partner
8/10
Excellent
06 Aug 2018
Verified traveler

Nice hotel in central location

Efficient system, Functional but quirky and with some pleasing details eg. Free supply of nespressi coffee.
8/10
Excellent
22 Jul 2018
Sara
This is a very cute boutique hotel with awesomely creative rooms and artwork. The Basque culture comes through here in this unique atmosphere. However,there's no driving to the hotel and finding parking is not easy. The streets are very difficult to figure out even for folks who speak Spanish. There's a parade of sorts through the streets at night and it stops directly under the window for a long while. If you're looking for a party and a load of fun and a unique experience, this is for you. If you're looking for a comfortable place to sleep in a quality spot, maybe look around. I wouldn't trade this experience for comfort, though.
6/10
Pleasant
30 Jun 2018
Verified traveler
Hotel situated in the middle of the historic old town in Bilbao. Good for getting to the local tourist streets, restaurants and bars.
Not keen on the toilet facilities and having to put toilet paper into a bin instead of flushing, understand the reasons why, but still not nice. Also not impressed with the sound protection in the room. Being on a busy tourist street with bars in close proximity can only mean one thing, lots if noise into the night. Fine and ok with folks enjoying themselves, Basque Boutique need to make the rooms more sound proof, shutters maybe?
Partner
10/10
Exceptional
15 Jun 2018
Tania

Lovely hotel in the old town

Lovely hotel in the old town, loads of character and the staff were really friendly and helpful. A word of warning it’s noisy but it’s worth to stay in a great hotel in the old town
8/10
Excellent
15 Jun 2018
Anne

Delightful accommodation in old town

Basque Boutique is located on the first floor of a traditional building in the old town. We let ourselves in with a keycode and then the card to our room was waiting on the reception desk. This arrangement was fine by us. On occasions there was someone at reception - always friendly. Just off reception is an area with a shared Nespresso machine which we made good use of. This area is different from the photo on the website - it now has stuff for children and a clothes rail with Basque dressing up clothes for adults (why would you?). There are five contemporary bedrooms. Ours was a good size with three large windows - two with balconies - and a large shower room. We loved that two walls had the old brickwork exposed. It was very comfortable. Of course if you choose to stay in the old town there will be some noise. But we didn’t mind the murmur of people talking - and there was no loud music. Also the hotel helpfully provide earplugs in the bathroom if you need them - and hair straighteners as well as a hairdryer! The location is excellent - surrounded by many fabulous bars and restaurants serving delicious pintxos and Rioja - and places to get breakfast. And all the main sights can easily be reached on foot. The taxi from the airport was 25 euros. Couldn’t get an Uber. The rail station is about 10 minutes walk, and the Guggenheim is about 20 minutes walk. I would recommend it.
8/10
Excellent
17 Feb 2018
Steven

Stylish rooms in the heart of old Bilbao

Great location, room a bit small and cramped, mainly due to the very large (and comfortable) bed. Very stylish decor, we had the ‘gernica’ room, but the soundproofing needs work. Good value.
Partner
6/10
Pleasant
07 Jan 2018
marco

Great value

Great location and great price. Quirky decor. Free nespresso!! Lots of charm in the old part of town. Staff pleasing but could step it up a notch. (Don’t touch the AC control or they will tell you off...nicely but still). Do not expect a full service hotel, more likely a glorified pensione. Comfy bed and clean room.
6/10
Pleasant
10 Nov 2017
Richard

Lacking attention to detail

Comfortable room in good location, but the housekeeping leaves alot to be desired.
For an 8 bedroom \"pension\" (its not a hotel) I expected greater attention to detail.
Used Towels were not replaced. Only a small bathroom bin, no wastepaper basket so empty bottles, magazines etc were placed near door and not removed by housekeeping. The empty bottles of complimentary shower gel were not removed either, and left to pole up.
Inside rim of toilet was filthy and had not been cleaned for some time by the looks of it-see photos.
Towel rail was coming away from wall, still functional but looked unsightly so should have been fixed.
Rarely anybody at front desk but not strong o courtesy when there was.
Lots of street noise from nearby bars but filtered out about 12pm.
Room was smaller than expected although it was okay on the whole, I expect there are better options for the price.
It was mainly the dirty toilet rim though which eclipsed the good points.
Plus point was the nesspresso machine where guests could help themselves though out the day and a small space outside for warmer weather - didn't see these mentioned on the website.
10/10
Exceptional
12 Jul 2017
Verified traveler

Great hotel

Excellent hotel. Great location.
Partner
6/10
Pleasant
02 Nov 2016
Cliff

Poor design

The room was a decent size, but it was cluttered with large art pieces that cut into the usable space. I.e., we didn't have any place to put our luggage.

Also, the front desk is only manned a few hours a day which was a problem when we lost the room key
Partner
10/10
Exceptional
25 Apr 2016
Nancy
A wonderful collection of rooms, each with a different theme. located in the heart of the Old Town and handy to great eating. just a short walk from the train station, the Market and about 1/2 hour from the Guggenheim Bilbao. We would definitely stay there again.
Partner
10/10
Exceptional
07 Mar 2016
martin H

Curious hotel in interesting part of Bilbao

Quiet and slightly mysterious hotel where each room is themed in an imaginative and design intelligent way - my room was themed on Guernica.
6/10
Pleasant
03 Nov 2015
Verified traveler
first impressions count most and it was not good..took 30 mins to find as not signposted, it was dark and we wandered up and down Torre calle getting stressed. No one to greet us at 7.30pm, dark room as insufficient working lights - otherwise clean and comfortable and ideally located for shops and restaurants
Partner
6/10
Pleasant
03 Oct 2015
Brendan

Expected more to be fair...

Good location, but as such is very noisy at night with all the local spots just outside. Rooms are small but comfortable and don't have safes. Ours had some weird doll thing above our bed that we had to throw a towel over at night!
Partner
8/10
Excellent
26 Sep 2015
greg

Pension in Casco viejo

Funky hotel, room 107, about $110. Need code to open outside door, but we weren't told this at checkin, resulting in some problems later. Also some subsequent credit card payment problems. Also some street noise. Despite all this, we liked the place. It's got a good vibe, nicely decorated, two little balconies, and friendly staff. They arranged for a very early taxi and that worked fine.
10/10
Exceptional
22 Sep 2015
John Roberts

Excellent Old Town Hotel

Great little Hotel in Bilbao Old Town, excellent location to restaurants and sight seeing. Would definitely stay again.
Partner
8/10
Excellent
21 Aug 2015
Richard

Athletico Bilbao Celebrates

Great, very hip hotel in a very good location. we did have to park the otherside of the river as access is restricted to vehicles after 11.00hrs, there are numerous eating options just round the corner on Calle Jardin.
8/10
Excellent
13 Aug 2015
timothy
Great boutique hotel in a fantastic location in the old town. Room very chic and groovy, bathroom good size but not as clean as I would have hoped, shower had mold in corners. Everything else great except the bed - hard as a rock and not at all comfortable, a real shame! Apart from the bed I would def recommend this hotel.
Partner
8/10
Excellent
24 Jul 2015
Christopher

Good times

Wonderful time there for a couple of days. Simple hotel, nothing fancy, great and fun neighborhood.
Partner
8/10
Excellent
07 Jul 2015
James

Book Here

First off, remember this is a essentially a swanky hostel. You don't have all the creature comforts of a regular hotel.
Instead what you are getting is an tastefully decorated, incredibly well situated, fantastically priced room in the beating heart of Bilbao.
My girlfriend and I booked Basque Boutique not knowing what to expect, but we'd 100% recommend it to all. Fun, well priced, comfy and convenient. Warning - our room was a little noisy, but that's to be expected in such a vibrant area.
Partner

Location & surroundings

Basque Boutique
Dorre Kalea, 2, Bilbo, Spain

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Basque Boutique

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