Name: Select Bilbao
Address: Jardines, 9, Bilbao, 48005, ES

10/10

Exceptional

02 Jul 2026

David

Highly recommend location location location !

Partner

6/10

Pleasant

24 Jun 2026

Marcos

Excellent location. The room is ok.

Partner

6/10

Pleasant

27 May 2026

Mary

We booked a last minute stay in Bilbao. The room was in the attic - 2 small triangular windows high up that you could see out of. Air con worked brilliantly and shower facilities excellent. Comfortable bed. We were grateful to get a room last minute for the rugby and were obviously out all day and evening but we would have been disappointed if say we had booked a romantic weekend away and been given this room.

Partner

8/10

Excellent

08 Apr 2026

Adriana

Property was central and convenient.

10/10

Exceptional

24 Jan 2026

Sachin

The room was really clean, location was nice! Staff was friendly and approachable!

Self

2/10

Poor

19 Jan 2026

Mona

Got several bed bug bites from this hotel, I messaged them many days ago and they have yet to respond.

Leisure Partner

10/10

Exceptional

21 Oct 2025

daniel

In the centre of old town with plenty of bars and restaurants.

Leisure Partner

10/10

Exceptional

16 Oct 2025

Brianna

Lovely place to stay at. The room was spacious and very clean.

Leisure Self

8/10

Excellent

10 Oct 2025

john

Great in the old town,everything around good transport shops bars etc

Partner

10/10

Exceptional

27 May 2025

Mark

Clean with well appointed rooms for a 2 star, a kettle and a fridge would make it so much better.

10/10

Exceptional

24 May 2025

Scott

Great location , lovely friendly team.

Self

10/10

Exceptional

23 May 2025

Shaun Anthony

This hotel was so much better than i was expecting. The room was spotless & for 2 nights had what i needed. The bed was comfy, the bathroom was very modern & very clean. The TV in the room allowed you to login in to various apps including Netflix, it automatically logged you out when you checkout which is fab. Wifi was free & good to. It's in a superb location in Bilbao old town, tram & bus stops within a minutes walk, it is l surrounded by numerous bars & restaurants, there is also a Carrefour express a few yards away. The check in is at another hotel about 100 yards away which to me was no bother. If you’re staying for a few nights on a budget, i would recommend this hotel.

Leisure Family

8/10

Excellent

22 May 2025

Clive Stanley

It's a budget, no frills place,with no restaurant, or tea and coffee making facilities, but what you get is OK. The rooms are a good size, the bathroom is well equipped, the beds comfortable and there's complimentary Wi-Fi. Situated in the old town, it's also well placed for walks along the river, or into town.

Leisure Self

10/10

Exceptional

27 Apr 2025

Francisca

There is no smoking at the property and no staff at property, I believe the tenants abuse the situation by smoking in their rooms. This was brought up to them. The area is very lively and within walking distance to the Guggenheim Museum and the Bilbao Cathedral. The history of Bilbao is worth hearing and seeing yourself. There you will be able to compare the Old city where this hotel is and the new city where the Guggenheim welcomes you.

Leisure Friends

10/10

Exceptional

21 Apr 2025

Jose U.

Great breakfast buffet. Parking pricey.

Leisure Family

6/10

Pleasant

09 Mar 2025

Verified traveler

Green Light

The staff were great in allowing us to change our stay from 3 to 2 days. Shower was all really nice. Our room left a little to be desired. There was a green emergency exit light on in the bedroom, which disrupted our sleep and a lack of furniture. No where to put bags, kind of minimal aesthetic but not super practical.

Partner

10/10

Exceptional

05 Feb 2025

Jill

Old town Bilbao

Great location, easy to find and check in. Would have liked a kettle in the room.

Partner

8/10

Excellent

04 Feb 2025

Hepzibah

Good location, not very clean

Good location in the old town, room was a little tired and was not very clean, internet was useless and the Smart TV didnt connect to the internet. Location was very convenient though

Partner

10/10

Exceptional

14 Nov 2024

Manuel

Excellent location super friendly staff.

10/10

Exceptional

25 Oct 2024

Alisa

We enjoyed our stay here! Centrally located in the middle of old town. Easy walk to shops and pinxtos!

The property says it has parking but we could only find an underground garage and the desk supplied us with a 10% off discount card to this. The garage was a short walk from the property. No parking in front of the building as it is a pedestrian street.

Partner

8/10

Excellent

05 Oct 2024

Martin

The location is fantastic but you can’t get dropped at the hotel. The taxi needs to drop you about 150m from the hotel.

Leisure Partner

6/10

Pleasant

23 Sep 2024

Alexandria

Nice eco friendly
Property

6/10

Pleasant

16 Sep 2024

Alexandria

Nice property

Leisure Family

10/10

Exceptional

14 Sep 2024

mariana

Limpio y muy bien localizado

Leisure Family

10/10

Exceptional

05 Sep 2024

Jennifer

Marvellous position in the old town. Lovely room with a very good shower.

Leisure Family

10/10

Exceptional

13 Aug 2024

Myra

Perfect room for 1 or a couple. Location is in the middle of it all in Old Town with close public transport especially the tram which does a loop around the city and if quick and effortless to take. I would definitely stay here again. If you enjoy good basic but contemporary stays this place is for you.

Leisure Partner

10/10

Exceptional

20 Jul 2024

John

Fantastic location in Old Town.

It was a great hotel with the best location, surpassing what I was hoping for. The main sights were quite walkable with plenty of restaurants nearby.

Business Self

10/10

Exceptional

19 Jul 2024

Oliver

Great location

Nicely located hotel in the Old Town. Welcoming staff on reception and the hotel was modern and clean. Would stay again when in Bilbao

Self

8/10

Excellent

19 Jul 2024

Rahman

Excellent location

Leisure Family

10/10

Exceptional

05 Jul 2024

Luis

Great!

Leisure

10/10

Exceptional

04 Jul 2024

Sophie

will definitely stay here again

Leisure Self

10/10

Exceptional

07 Jun 2024

Verified traveler

Clean and comfortable

Friends_and_family Family

10/10

Exceptional

27 May 2024

Leon

Great stay

10/10

Exceptional

19 May 2024

Okan

Good

10/10

Exceptional

17 May 2024

Leah

Room Select was perfect for our needs. Excellent location, walkable to all kinds of interesting sights. Great dining options all around. The room was clean and comfortable, the public spaces similarly welcoming, stylish, and shiny clean, and the staff was really great. When we arrived early, they stored our bags and offered to message us when the room was ready. I would absolutely stay there again if I return to Bilbao.

10/10

Exceptional

15 May 2024

Gay

Excellent service. Quick to respond. Clean, cute, very reasonable for great nights sleep.

4/10

Poor

10 May 2024

MARIANA

Very friendly welcome with wine, water and juice.

Great location.

Unfortunately, air conditioner was not working, and we had very hot weather, very uncomfortable.

Parking lot is within walking distance, about 20Euros

Leisure Family

8/10

Excellent

10 Sep 2023

carol

Jorge was great. We thought the breakfast was included. But I t wasn’t
A little pricey. €9 for a continental bfst.
We around to the Bombon boss and got a coffee and a ham and bc cheese bagel for less than €4the hotel is in walking distance to everything.
Had s great visit.

Leisure Friends

10/10

Exceptional

04 Jul 2023

Claudia

Great location!

Leisure

6/10

Pleasant

01 Jan 2023

Verified traveler

No frills but great location

Great location. Basic, clean, adequate acommodations. The front desk clerk was curt and not so friendly but keep in mind this isn’t the Ritz Carlton. Nevertheless I’d recommend this hotel for anyone traveling on a budget and staying one or two nights.

Self

8/10

Excellent

14 Nov 2021

Stephanie

Great value stay

Nice hotel in a great location for the value. The double bed had one normal pillow and one extra long pillow, which was a bit odd. The front desk was able to give us a second pillow though - great service.

Partner

8/10

Excellent

19 Dec 2019

Mark

Great location! Near to the best tourist sites in Bilbao.

Partner

10/10

Exceptional

02 Dec 2019

Verified traveler

Nada a dizer, staff impecável. Limpeza excecional.

Leisure Family

10/10

Exceptional

19 Aug 2019

Verified traveler

Good location, clean, basic, but had what was needed.

Leisure Self

6/10

Pleasant

17 Aug 2019

Billy

Perfect location in old town. VERY small shower in the room. I’m a small person and had a very difficult time in there, especially with the lack of any space to store soap and shampoo. The hallway lights are on motion detection, so it’s a little off putting to open the door and look out into a pitch dark hallway. Staff was lovely.

Leisure Self

8/10

Excellent

14 Aug 2019

Verified traveler

Firstly, this was a spacious lovely hotel I’d stay in again when I return. It was nestled into the heart of the old town- a walkable pedestrian only area from 11pm onward. This means that you can’t pull up in a car to the door to unload your luggage as we found out quite accidentally when we tried to drive through the pedestrian zone. Parking is not far and you can unload at the entrance of the Calle Jardines which is a 2 minute walk away. There was a real bathtub! Great for baby and they had a lovely cot made up for her when we arrived as I had asked! Shopping is right outside the door as well as fantastic restaurants and cafes. There is a lovely park 5 minutes away and we could walk to the Guggenheim- which was the purpose of our pilgrimage. My only negative is that the breakfast was underwhelming and lacked options. It was not worth 7euro.

Leisure Family_with_children

6/10

Pleasant

12 Aug 2019

Verified traveler

The shower was too small. Otherwise the proprty was basic but very clean and the staff were very helpful

Friends_and_family Family

8/10

Excellent

20 Jul 2019

Hector

Good budget hotel

This is a very convenient budget hotel , in the center of the old town , with easy accessibility of major museums and sites in Bilbao , not fancy but serve it’s purpose honorably. The staff is very friendly and helpful , although they need to have more people on staff . I do recommend this hotel fir a short stay .

8/10

Excellent

18 Jul 2019

S

I think this a great location in old town. I was very pleased with my stay there.

Leisure Self

10/10

Exceptional

16 Jul 2019

Eliezer

Very nice little hotel and very nice location. Newly remodeled bathroom and clean sheets. Overall very clean and very close to shopping and cafes. They were very attentive as I traveled with my family.

Family

8/10

Excellent

18 Jun 2019

Shelley

Great Location.

Great location. Friendly staff. Good for breakfast

Partner

2/10

Poor

11 Jun 2019

Verified traveler

SAFETY ISSUE!!!! STAY AWAY

We arrived to a room with PUBIC HAIR in the shower and had used soap. We got changed to a different room that smelled like urine. The walls had black stains that could have been mold. Very noisy from other guests and outside talk, walls are thin. Had sleepless nights due to this. Worst part of the stay was after 2 nights, the room key stopped working and our room could not be SECURED! We had to wait until a locksmith came to fix the problem as there is only one person at the front desk at a time. I never write reviews but this was a terrible experience. I have stayed in Bilbao many times before in other hotels that included breakfast, had better service and cleanliness. We weren't allowed a late check out therefore we had to wait in the reception desk for 3 hours and it's not that comfortable. The one positive thing I can add is that the gentlemen with glasses at the front desk is extremely nice and tried to help us as much as he could. If you don't care if your things get stolen, or if you get an infection, or being able to rest - then choose this place. Other than that, I wouldn't recommend this to anyone.

Family

4/10

Poor

29 May 2019

robert

Stay here for location only

Great location. Hotel is rather lame. Beds are twin size on some and my wife in I had to sleep in separate beds as they were not able to be pushed together.

Partner

10/10

Exceptional

14 May 2019

Verified traveler

Friendly staff, comfortable rooms, and convenient location. Great place to stay for any visitor!

Leisure Friends

10/10

Exceptional

06 May 2019

Verified traveler

Very central to the old city and surrounding areas and very easy to get about
Could do with a mirror in the bedroom area

Friends_and_family Friends

10/10

Exceptional

24 Apr 2019

Verified traveler

Great hotel in the heart of the old city. Friendly and helpful staff.

Leisure Family

4/10

Poor

31 Mar 2019

vivian

The room was kind of old and in need of repair. Beds uncomfortable. Would not recommend.

Family

8/10

Excellent

26 Mar 2019

Verified traveler

Old city Bilbao

Located in the old town, nice hotel with good location. They kept my big luggage for me while I went to San Sebastián. Front desk people are very nice and speak English good.
It’s a 10 minute walk from Plaza Mouya which is where the airport bus departs and arrives plus the hotel is very close to the underground and a nice 20 minute river stroll to the Guggenheim . Good value

10/10

Exceptional

08 Oct 2018

Greg

Nice hotel in Old Town

Good location in a walkable city or 3 minutes to the tram.... bar downstairs a bit noisy but no real issue for us... lots of shops, bars & restaurants close by.

8/10

Excellent

22 Sep 2018

Lover

Very happy! We spent one night in Bilbao and the location of Hotel Jardines is perfect! We had a front room and enjoyed the street view without being bothered by the noise. The hotel is clean, the staff was extremely helpful, breakfast was quite adequate, and they held our luggage as we had a late day tranfer. We recommend this hotel.

8/10

Excellent

21 Sep 2018

Verified traveler

The location was good in this beautifu old center.

8/10

Excellent

21 Aug 2018

Amy

Convient location, basic amenities

Location is amazing. The room had all the basics, clean, staff friendly. AC was not powerful and shower was small.

10/10

Exceptional

16 Jul 2018

Verified traveler

Very modern facilities in the old quarter of town

Really helpful staff who took the time to mark key visitor attractions on a map. Would book again

8/10

Excellent

29 May 2018

Verified traveler

Great Location

Great location in the old city, 15-20 minute walk to Guggenheim, great staff. Many good coffee shops, bars, restaurants and bakery nearby. It well exceeded expectations for a 2* property.

6/10

Pleasant

02 May 2018

carl

Bilbao city break

Hotel is in an excellent location in the old town easy to get to very clean and the staff were friendly and helpful basic rooms no brewing facilities in room but for 2 star would reccomend would use again no problem

10/10

Exceptional

30 Apr 2018

colin

Clean, functional, great location

In Bilbao for four nights on an April shopping trip from the UK.

The hotel is located in the pedestrianised old town. Clean, functional, well maintained. Stay went without a hitch. The location is great, surrounded by quirky shops and bars in an area full of character. I'd stay there again. Very good value.

8/10

Excellent

27 Apr 2018

Wildcat72

The hotel was clean and comfortable with great location in the old town, lots of places to eat nearby and very short walk to the tram . Abando train station about 5 or 6 blocks away. The price was good for the location we will stay here next time we are in town.

4/10

Poor

23 Apr 2018

Verified traveler

The least comfortable hotel in my experience and I didn't start talking about unexpected fees

10/10

Exceptional

22 Apr 2018

Roxanne

Convenient location - quietly situated in pedestrian zone.

10/10

Exceptional

23 Feb 2018

brian

Loved the location and the helpful staff.

Partner

8/10

Excellent

12 Feb 2018

Raquel

Great location

Excelent location and lovely staff . Average breakfast ... lack of fruit.

Family

8/10

Excellent

12 Feb 2018

Verified traveler

Fantastic location, 20 minute walk to Guggenheim, great staff and awesome coffee shops, bars, restaurants and bakery opposite

8/10

Excellent

20 Oct 2017

Pat

Excellent location in the old part of Bilbao. Hotel spotless clean and staff were very friendly. Will definitely return.

Askerrik Asko.

Partner

10/10

Exceptional

14 Oct 2017

Carole

Great central location.

Excellent location to walk about, central but quiet in a pedestrian street near the river. Recommended by receptionist to go to a nighttime light display at Guggenheim Museum. It took a bit of finding but we made it and it was good.

Partner

10/10

Exceptional

27 Sep 2017

Verified traveler

What a two star hotel should be, great value!

8/10

Excellent

23 Aug 2017

Jimmie

Friendly welcome from staff at front desk. Situated in heart of Old Town. Would definitely stay there again

4/10

Poor

01 Aug 2017

Fred

Noisy hotel

Our window was facing the street with restaurants and bars and it was incredibly noisy.
The spare blanket in the room smelled as if it hadn't been washed in a while as did one of the pillows. For what it was, it was quite expensive- there are better deals out there for nicer places in Bilbao.

8/10

Excellent

30 Jul 2017

John

Ed 8 Pat

Excellent position great street with some beautiful restaurants

Partner

8/10

Excellent

26 Jul 2017

noel

Bilbao

Enjoyable stay. Good for a 2 star hotel

8/10

Excellent

21 Jul 2017

Verified traveler

Nice hotel among great restaurants

The rooms are very clean and the staff are helpful. It is the perfect area to stay as it's very close to a number of great restaurants, bars and shops

10/10

Exceptional

07 Jul 2017

Volker P

We will be back

Awesome location, very friendly and competent staff, clean rooms and good beds. Internet worked fine too...

Partner

8/10

Excellent

03 Jul 2017

Peter

Bilbao June 2017

Enjoyable few days exploring both Fine Arts Museum and of course the Guggenheim. Old town a bit \"samey\" for restaurant eating, recommend snacking and moving around a couple of tapas bars across an evening.

Partner

6/10

Pleasant

30 Jun 2017

Elpida

Average

Bed was hard, pillows awful, room was dark but it was clean and shower was good.

Family

8/10

Excellent

12 Jun 2017

Verified traveler

Very nice front desk staff. Great location

The room was clean and comfortable. The front desk man was very willing to help. The location near the central plaza makes it a great choice for the price. Great restaurants near by

8/10

Excellent

05 Jun 2017

Joe

Modest facility in the old city.

Enjoyed the setting in the old city close to restaurants, activities yet within pleasant walking distance from the Guggenheim. Hotel is clean and quiet with good breakfast included.

10/10

Exceptional

21 May 2017

Neville

Can highly recommend this hotel

A delightful small hotel in a perfect location where it's all happening. It sparkles cleanlinesswise and is as comfortable a place as you will find anywhere. Great value for money.

Partner

8/10

Excellent

01 May 2017

simon

Great location

Helpful staff, good cheap breakfast, great location and a nice traditional bar next door.

Family

10/10

Exceptional

29 Apr 2017

Nancy

Good choice!

The hotel, being in Old Town was older and the rooms were on the small side. The bed was a double size and the bathroom needed a little renovation. We were on a pedestrian street so there was very little outside noise during the night.
The front desk was extremely helpful and the breakfast area was very spacious. The breakfast was a typical contential with enough basic choices.
The location was great. Near the train station, tram station, and numerous restaurants and bars. A 20-minute walk along the river took us to the Guggenheim Museum.

Partner

8/10

Excellent

09 Dec 2016

Verified traveler

Simple, friendly, with 2 bikes for use of guests

Well positioned for the old part of Bilbao. Friendly people of the desk. Just right for a weekend stay.

8/10

Excellent

12 Oct 2016

Robert

Very basic, small bathroom, good location in old town. 10 min tram to Guggenheim

Partner

10/10

Exceptional

17 Sep 2016

John

Great Location!

Perfect location in historic part of city

10/10

Exceptional

19 Aug 2016

Sabine

Wonderful location in the old city

Wonderful location in the old city of Bilbao

Family

10/10

Exceptional

04 Aug 2016

T

Bilboa

Over night stay. Great location for the old town. Good value for money. Bed a bit hard. Breakfast was fine for the money. Basic but fine. Would return

Partner

10/10

Exceptional

22 Jun 2016

Spunky

Great hotel with a fantastic location, thumbs up!

This was one of my better hotel experiences in Spain. The front desk were pretty helpful and I had no issues during my week long stay. I suggest to request a room located in the back, mine was spacious and quiet. This hotel has an excellent location with many restaurants, shops, and a laundromat nearby. The Casco Viejo has the most charm in town, so you would probably want to stay here for the most fun on your vacation.

8/10

Excellent

03 Jun 2016

Verified traveler

Great Location in Old Town

Excellent location to enjoy sights, shopping, bars & restaurants in the Old Town.
Easy access to transportation to city centre, Guggenheim and other interesting sights.
Staff very friendly and helpful.
Room comfortable with squeaky floors.
I would stay there again.

8/10

Excellent

25 Apr 2016

nancy

We stayed here one night because our preferred lodging was only available for our first two nights in Bilbao. While this hotel didn't have as much personality as our earlier lodging, it had the advantage of being staffed 24 hrs a day. The location was perfect, right in the Old Town, a short walk to the railroad station, the Market, tapas restaurants and the Guggenheim.

Partner

10/10

Exceptional

19 Jan 2016

Krzysztof

Very good hotel with perfect location

Really liked Hotel Jardines. The staff was very friendly and I could not imagine a better location for the hotel in Bilbao. Highly recommended.

8/10

Excellent

28 Nov 2015

Verified traveler

A pleasant stay

I spent three nights here and it was an excellent base for exploring Bilbao. There are lots of excellent cafés and restaurants in the surrounding streets, perfect for a quick snack of pintxos or a full meal. One complaint about the room, there was only one electrical socket (besides the one for the tv) and it wasn't situated near the bed, which made charging items overnight awkward.

10/10

Exceptional

20 Nov 2015

Verified traveler

Very friendly staff. Great location. Highly recommend.

8/10

Excellent

09 Nov 2015

Verified traveler

Had a lovely family holiday, the location is more than exceptional. Friendly staff, acceptable room size. Normal beds and more efforts with the cleaning of the rooms with be a plus, the rest of the hotel is maintained. Bring your own amenities :)

Family