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Hotel Bilbao Plaza

Vizcaya - Bilbao · Spain

Paseo Campo Volantin 1View location

9.0/10Excellent574 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort8.8/108.8
Condition9.0/109.0
Location9.6/109.6
Neighborhood9.4/109.4
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Bilbao Plaza

This Bilbao hotel offers complimentary wired and wireless internet access, flat-screen TVs, and private bathrooms with bathtubs or showers, complimentary toiletries, and hair dryers. Enjoy amenities such as bicycle rentals and a terrace with scenic views. The hotel features a coffee shop, snack bar, and bar/lounge.

Continental breakfast is available for a fee. Other amenities include multilingual staff and luggage storage. Self-parking is available (subject to charges). Located in the Uribarri district, you're a short drive from the Guggenheim Museum Bilbao, San Mames Stadium, and close to the Bay of Biscay.

The nearest airport is Bilbao Airport (BIO).

Read more about this hotelShow less

With a stay at Hotel Bilbao Plaza in Bilbao (Uribarri), you'll be within a 5-minute drive of Guggenheim Museum Bilbao and Bay of Biscay. This hotel is 12.3 mi (19.7 km) from Port of Bilbao and 0.1 mi (0.2 km) from Bilbao City Hall.

Stay in one of 53 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.

Featured amenities include complimentary wired internet access, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 1:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 10:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately EUR 9.90 for adults and EUR 9 for children
    • Self parking fee: EUR 19.00 per day
    • Crib (infant bed) fee: EUR 10.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Spanish

Nearby attractions

Bilbao City Hall 0.1 km / 0.1 mi
Bay of Biscay 0.2 km / 0.1 mi
Ensanche 0.3 km / 0.2 mi
Etxebarria Park 0.5 km / 0.3 mi
San Nicolas Church 0.5 km / 0.3 mi
Funicular de Artxanda 0.5 km / 0.3 mi
Parroquia de San Vicente Martir de Abando 0.6 km / 0.4 mi
Zubizuri Bridge 0.6 km / 0.4 mi
Plaza Nueva 0.7 km / 0.4 mi
Arriaga Theater 0.7 km / 0.4 mi
Plaza Miguel de Unamuno 0.8 km / 0.5 mi
Museum of Archaeology Bizkaya 0.8 km / 0.5 mi
Basque Museum of Bilbao 0.8 km / 0.5 mi
Church of Santos Juanes 0.8 km / 0.5 mi
Studio Arte Marquesteria 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 53
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Bicycle hire service
  • Multilingual staff
  • Hotel safe
Show 9 more facilities & services
  • Lift access
  • Terrace
  • Concierge
  • Luggage room
  • Café
  • Bar
  • Breakfast
  • Snacks
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Hotel Bilbao Plaza

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Hotel Bilbao Plaza

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Hotel Bilbao Plaza

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Hotel Bilbao Plaza

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE CITY VIEWTWIN • DELUXE CITY VIEWTWN.CV-DX

    Photos are not available for this room type.

    Hotel Bilbao Plaza

    TWIN DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Hotel Bilbao Plaza

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 50 m²SGL.ST

    Photos are not available for this room type.

    Hotel Bilbao Plaza

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 50 m²DBL.ST

    Photos are not available for this room type.

    Hotel Bilbao Plaza

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Hotel Bilbao Plaza

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Bilbao Plaza

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Hotel Bilbao Plaza

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB

    Photos are not available for this room type.

    Hotel Bilbao Plaza

    TRIPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hotel Bilbao Plaza

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Hotel Bilbao Plaza

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CITY VIEWSINGLE • CITY VIEWSGL.CV

    Photos are not available for this room type.

    Hotel Bilbao Plaza

    SINGLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Hotel Bilbao Plaza

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE WITH TERRACERoom • DELUXE WITH TERRACEROO.DX-TR

    Photos are not available for this room type.

    Hotel Bilbao Plaza

    Room DELUXE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH VIEWSDouble or Twin • WITH VIEWSDBT.WV

    Photos are not available for this room type.

    Hotel Bilbao Plaza

    Double or Twin WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH VIEWSSINGLE • WITH VIEWSSGL.WV

    Photos are not available for this room type.

    Hotel Bilbao Plaza

    SINGLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH TERRACEDOUBLE • DELUXE WITH TERRACEDBL.DX-TR

    Photos are not available for this room type.

    Hotel Bilbao Plaza

    DOUBLE DELUXE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV

    Photos are not available for this room type.

    Hotel Bilbao Plaza

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Bilbao Plaza

9.0
Excellent
574 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
9.0 /10
Location
9.6 /10
Neighborhood
9.4 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
20 Jul 2026
Jennifer
Very convenient to everything
Partner
10/10
Exceptional
18 Jun 2026
Karen
Great location, but difficult to drop off luggage as it’s on the main road with no pull in. Shower was a little bit tight but the shower itself was excellent. Cosy bar to have a drink. The breakfast was adequate, no hot food offering but was fresh and well stocked.
Partner
10/10
Exceptional
25 Mar 2026
Paulina
Well located to historic area and restaurants. Courteous and helpful staff. Comfortable, quiet, and clean room.
8/10
Excellent
31 Aug 2025
Michael
Great location for the Guggenheim, as well as for shopping and the old town. Limited parking at the hotel, book if you can, although parking nearby too. Staff ppokite and helpful. Cold continental breakfast; good quality, great if that's what you want.
Leisure Family
10/10
Exceptional
11 Oct 2024
Jose
Location, friendly and helpful staff.
2/10
Poor
10 Jul 2024
Verified traveler

El hotel ok el parking bueno

El hotel todo genial, pero no sé si ha sido mala suerte o que, pero cuando llegué al parking del hotel el coche estaba perfecto, y al irme estaba la rueda pinchada, llamé a la grúa a ver qué había pasado y había un cutter clavado, pedí mirar las cámaras y solo me decían que no se podría ver nada, porque solo se ve la parte delantera del coche, no sé si será porque tengo una bandera de España puesta en el coche, pero el caso es que me han pinchado la rueda trasera y he tenido que perder tiempo, añado una foto del mismo
Business
10/10
Exceptional
06 Jul 2024
Catherine
Location was perfect for us - on the river right next to the Old Town. Everything was walkable for us.
Room was more spacious than expected and was clean and comfortable.
The reception staff were really friendly and helpful.
The breakfast at under 10€ was a bargain.
Leisure Friends
2/10
Poor
05 Jul 2024
Verified traveler

El hotel ok el parking bueno

El hotel todo genial, pero no sé si ha sido mala suerte o que, pero cuando llegué al parking del hotel el coche estaba perfecto, y al irme estaba la rueda pinchada, llamé a la grúa a ver qué había pasado y había un cutter clavado, pedí mirar las cámaras y solo me decían que no se podría ver nada, porque solo se ve la parte delantera del coche, no sé si será porque tengo una bandera de España puesta en el coche, pero el caso es que me han pinchado la rueda trasera y he tenido que perder tiempo, añado una foto del mismo
Business
6/10
Pleasant
19 Jun 2024
Richard

Good location

The room and parking were basic and adrquate, clean. Staff were helpful. For an economy roomi think it was alittl over priced. The no frill breakfast was not worth the money.
The single elongate pillow was not practical, the air conditioning was good but you could not turn it on when needed. I do realise that such resource have to carefully used, or at least have an opportunity to do so.After breakfast the air con worked, just prior to leaving.
10/10
Exceptional
24 Jun 2023
Damian

Well located, excellent value stay

Great value hotel in excellent location in Bilbao. Check in was welcoming and very helpful. Room was clean and large with great views. Comfortable with all the facilities you require.
Friends_and_family Friends
10/10
Exceptional
22 Sep 2022
Robert
People were very very good and were very accommodating to us whenever we needed anything. The breakfast that they served was excellent. It was a very good amount of food and it was very good quality. It helped us start the day off on a good foot. Also, when we needed a parking spot for our last day, they went out of their way to make it easy for us. All in all, it was an excellent place.
Leisure Partner
8/10
Excellent
18 Apr 2022
Maggie
The location was excellent. Would recommend though more choices at breakfast with the rate they charge for it I expected more choices.
Leisure Family
10/10
Exceptional
17 Jan 2022
Victoria

Great hotel and must visit City!

We loved Bilbao and the Hotel Bilbao Plaza was a great location.
Friends_and_family Family
8/10
Excellent
20 Jul 2020
Ahmed

Good Hotel and Lovely Stuff

The hotel is clean and well organized..The stuff are helpful and nice. The place is so close to all the main attractions
My concern is they only put one pillow on the bed so make sure to request more if you prefer to sleep with more than one.
Friends_and_family Family
8/10
Excellent
11 Mar 2020
Tony

City break

Hotel location excellent between Guggenheim and old town by the river.
Staff friendly and helpful.
Hotel clean and certainly meets its rating
Partner
10/10
Exceptional
05 Nov 2019
Richard

great stay in Bilbao

We thoroughly enjoyed our stay here. The staff were very friendly and accommodating (after a slight mixup with our reservation, the problem was quickly resolved to our satisfaction) Our room, which had a lovely view over the river and the local neighbourhood, was perfectly suited to our needs. The hotel is well located on the river within easy walking distance of both the Guggenheim and the old town. Highly recommended.
Partner
10/10
Exceptional
21 Oct 2019
Verified traveler
Nice staff, nice hotel, mine has a great view, has a terrace, was nice and big for European standards, nice bar area, and parking in the hotel
Leisure Partner
8/10
Excellent
20 Oct 2019
ADRIAN
EVERYTHING WAS OK
NICE VIEW
STAFF VERY ATTENTIVE
GOOD LOCATION
8/10
Excellent
19 Oct 2019
Verified traveler
Great location - close to the Old Town and The Guggenheim.
Leisure Self
8/10
Excellent
05 Oct 2019
Paul

Spanish tour

Location was excellent old town and the Guggenheim and train station
Partner
8/10
Excellent
03 Oct 2019
Carey W
Great location, between Old Town and the Guggenheim. Comfortable room with very good A/C. One complaint about bathroom: no towel rack,even though the hotel had one of those signs that asked you to place a used towel on the rack if you did not want the towel to be laundered. One other thing: I was told at check-in that breakfast was included, but the bill had breakfast as a separate charge. It did not make a big difference, though,because I think the total per night charge was similar to what I paid on hotels.com. Would stay here again.
Self
10/10
Exceptional
30 Sep 2019
Verified traveler
Excellent location on river between old town and Guggenheim. Quiet room with good air conditioning. Good to have a bath when you have been walking all day!
Leisure
8/10
Excellent
29 Sep 2019
Thomas

Bilbao & Otzakoli Firsts

Well placed for the old town, Guggenheim and restaurants. Quiet with comfortable beds.
Partner
8/10
Excellent
28 Sep 2019
Verified traveler
Very good location, central easy walking distances to any part of the city
Leisure Self
8/10
Excellent
22 Sep 2019
Verified traveler
Basic but clean property which is a small walk from the old town and Guggenheim. Enjoyed our stay.
Leisure Partner
10/10
Exceptional
20 Sep 2019
Verified traveler

Very good, conveniently-located hotel

Very convenient and quiet location, you can walk to the old or new town and the Guggenheim museum easily. The rooms are the standard European size; our room on the 7th floor had a large patio. Breakfast is good.
Partner
10/10
Exceptional
19 Sep 2019
alice

Very good value for money

In a great location. Next to the Town Hall and without walking distance of the Old Town and the Guggenheim.
We had a modern room with a lovely up to date bathroom.
The breakfast was substantial with fresh orange juice, something we did not get in a 4* hotel in Valencia.
The staff were all helpful and we have nothing negative to say about our stay.
In fact we regret not finding this hotel sooner as we stayed in a 2* hotel in the old town for 2 nights at the beginning of our weeks holiday before transferring to San Sebastian and then returning to Bilbao and it was not as good.
Partner
8/10
Excellent
07 Sep 2019
Verified traveler
Excellent location, great view, really helpful and friendly staff
Leisure Self
10/10
Exceptional
04 Sep 2019
Martyn

Fantastic Hotel

Fantastic stay in a excellent hotel. Its rated 2 star, should be 5 star. The sevice and friendlieness was amazing and the hotel room was clean, spacious and quiet. The location is great for the old town and the guggenhiem. I would 100% stay here again.
10/10
Exceptional
01 Sep 2019
DaliaMSaez
My son stayed one night and is very satisfied. The staff were friendly and professional. He requested that they request a taxi for a ride to the airport, which they did promptly and efficiently. They were ready and willing to help at all times he needed help.
The room was as described and expected in terms of area, comfort and cleanliness.



Thank you and keep up the good work!
Friends_and_family Family
10/10
Exceptional
31 Aug 2019
Gema

Incredible service! Thank you Itzi!

We had an incredible stay! The service was amazing! We got in pretty late at night without having had any dinner and Itzi at the reception made us a few sandwiches! I’ve never experienced this level of service and caring before! The location of the hotel was perfect and it was also very clean. We couldn’t have asked for more! 10 out of 10!
Friends_and_family Family
8/10
Excellent
30 Aug 2019
Verified traveler
Clean, modern, excellent value and a central location near the old town and the river.
Leisure Family
10/10
Exceptional
28 Aug 2019
Verified traveler
Excellent location, very good stay.
Thank you for the nice reception and help. Will recommend to friends for sure.
Leisure Self
8/10
Excellent
14 Aug 2019
Robert
All good except for leaking shower which flooded the bathroom on 2 occasions. Staff very good though in particular young blonde girl with glasses.
Friends_and_family Family
10/10
Exceptional
09 Jul 2019
Agata

super clean, great neighbourhood

We stayed only one night and I can say only good things about the hotel. The room was spotlessly clean, very nice and friendly service, the location was perfect for our purpose - 15 minutes drive from the airport and 5 minutes walking from the most interesting sightseeing landmarks. I can only recommend the place. If I come to Bilbao for a longer stay next time, I will for sure choose the same hotel.
Partner
10/10
Exceptional
22 Jun 2019
Verified traveler
I loved everything, we had an amazing time and the receptionists were incredible and super helpful. We would love to go back!!!
Leisure Family
8/10
Excellent
28 May 2019
Verified traveler
It is clean, light and airey. The receptionist on duty today is lovely and helpful with bright cheery attitude. When I checked in on 27th the 2 receptionist on that day were not so helpful or forthcoming with unformation. However iverall quite pleased.
Friends_and_family Family_with_children
10/10
Exceptional
27 May 2019
Charles

Good bang for the buck,

Good access to everything very nice breakfast
Partner
8/10
Excellent
23 May 2019
Verified traveler

Very nice hotel

Hotel was a nice hotel. Room was clean. Location was ok. Staff was helpful and friendly. The breakfast they offered was good. No complaints.
Partner
8/10
Excellent
23 May 2019
Verified traveler
The building is centrally located next to the town hall and on the bank of the river. The tram station is nearby on the other side of the river providing access to all the main areas including the Guggenheim Museum. The building is old but the inside has been redone (I was hoping the inside was old as well). The rooms are small but we had a nice view of the river below. The front staff was friendly, helpful, and spoke perfect english. We stayed one night and it served us well.
Leisure Partner
10/10
Exceptional
23 May 2019
Akinyede
Hanna at reception was awesome. She was really helpful with providing help amd useful information. The hotel is also in a great central location.
Leisure Family
8/10
Excellent
20 May 2019
Dianne

On the river bank

Great location, quiet internal facing rooms and spacious. A one night stay as on tour so great to optimise time
Partner
10/10
Exceptional
17 May 2019
Verified traveler
Extremely clean, modern hotel in a fantastic location for exploring Bilbao. 10 min walk along the Riverside to the Guggenheim & also easy walk to the old town but also has some lovely pintxo bars nearby. I would definitely stay here again.
Leisure Partner
8/10
Excellent
06 May 2019
Verified traveler
Clean hotel. Breakfast basic. Room too light at night with green ceiling light shining all night. Modern and good location.
Partner
10/10
Exceptional
03 May 2019
Janis

Wonderful friendly place

Amazing
Friends
4/10
Poor
02 May 2019
Risa

Sleepless night in Bilbao

It started off on the wrong foot. When checking in I asked if I had a room with a nice view as I had requested. The receptionist sneered at me and said NO! You booked through hotels.com so you get what you pay for. Our room was level with the street behind the hotel. When we returned from dinner, the a/c didn’t work and the room was warm so we opened the window. It was so noisy we couldn’t sleep. I went down to ask for a fan which the didn’t have and the hotel was full so they couldn’t move us. It was the most unpleasant experience and poor night of sleep. The next day the manager was very nice but couldn’t really do anything for us because we booked through the internet. Finally he agreed to cover the cost of our ride to the airport.

I think if you get the right room, and if you don’t need any service from the hotel, all else should fall into place.
Partner
10/10
Exceptional
27 Apr 2019
Verified traveler
Muy bien todo, centrico, comodo, limpio, silencioso, personal muy amable
Leisure Partner
8/10
Excellent
13 Apr 2019
darko
good breakfast, walkable area
Friends
6/10
Pleasant
13 Apr 2019
David

Convenient Hotel near city centre

Bilbao by far exceeded our expectations, a lovely city with plenty to see and do for a few days.
The hotel was central and near the river. The room was clean and quite modern, the view was poor though, facing a brick wall with a picture painted on it. We were loaned free bicycles which was a great boost.
Partner
10/10
Exceptional
11 Apr 2019
JOHN

Good find

Lovely hotel for 2*. Room quiet, clean and comfortable with a wonderful shower. Staff could not have been more friendly and helpful.
Friends
8/10
Excellent
10 Apr 2019
Kenneth

Short stay in Bilbao

Convenient location within walking distance to most attractions. Very good service.
Partner
6/10
Pleasant
04 Apr 2019
Verified traveler
Breakfast was good, great location and very clean.
Leisure Family
6/10
Pleasant
10 Feb 2019
Verified traveler
Room sparsey furnished with limited places to place luggage to access clothes. Bed cover questionable regarding cleanliness, and sheets had sand in them.
No safe; no refrigerator.
Leisure Partner
8/10
Excellent
05 Feb 2019
Fumiko

Perfect choice with this price

Location was perfect, easy access to old town and new town. Room is nice and space enough with very good hot shower and good WIFI connection. Only complaints is that there is no refrigerator in the room and no safety box.
Friends
8/10
Excellent
04 Feb 2019
Verified traveler
Nice hotel close to old town and easy access to new town
10/10
Exceptional
04 Feb 2019
Verified traveler
Very friendly and helpful staff. They gave us a lot of information about Bilbao and allowed us to store our suitcases for free after we checked out. The room was nice and clean. Our room was very quiet (our room was at the back, unsure how quiet rooms at the front would be).
The only down side was the weird long single pillow on the bed ... very uncomfortable and there aren’t any others provided.
10/10
Exceptional
28 Jan 2019
Charlotte

Perfect location!

It was such a lovely stay at this hotel. The rooms were great and had lovely showers! The hotel is right on the front of the river and is central to all of the main parts of Bilbao including the museums, old town and shopping districts. Happily stay at this hotel again!
Friends
10/10
Exceptional
21 Jan 2019
Carol G

Highly recommend

Very pleasant accommodations on the hamdsome riverwalk. Close to museums, shops, bars a d restaurants. Easy to reach from airport.
6/10
Pleasant
23 Nov 2018
Verified traveler
The young receptionist was very helpful and the room was okay but the single long narrow pillow between the two of us was not acceptable. The pillowcase did not quite cover the pillow which was grubby.
6/10
Pleasant
29 Oct 2018
Claire
Great location. Rooms ok. Shower fab. Tiniest towels and no towel rails. One long pillow on the double bed was really annoying. Breakfast ok but fresh orange juice was lovely
6/10
Pleasant
26 Oct 2018
Verified traveler
Good location, clean with comfortable bed. Very quiet if not facing the street. Breakfast could be a bit better.
8/10
Excellent
11 Oct 2018
Cb
Very good situation to visit the town and the museum. Pleasant room and good breakfast.
8/10
Excellent
30 Sep 2018
Verified traveler
Good location, extremely clean room. Room was sparse, but adequate.
10/10
Exceptional
30 Sep 2018
Michael

Short break

Short break - great hotel and location
Staff very helpful and friendly - helped with details about getting to San Sebastián
8/10
Excellent
27 Sep 2018
N
Great location. Small rooms and small shower. Very helpful staff
8/10
Excellent
16 Sep 2018
Camino-man
Comfortable, well-located hotel, central to the rich cultural life that Bilbao offers. Hotel front desk were quite helpful with a flight-related lost luggage situation. A comfortable night's sleep and a filling breakfast.
10/10
Exceptional
13 Sep 2018
Bob
Petfect location. Great staff, super clean and quiet
Friends
10/10
Exceptional
04 Sep 2018
Stanley

Lovely hotel in the heart of Bilbao

We had a brilliant time whilst staying at the Bilbao Plaza Hotel, the room was modern and clean and the staff were very accommodating and helpful. It was so well located, with all major attractions within a 5 minute walk, including; the Guggenheim, Bilbao 'Old Town', La Ribera Market and the Casco Viejo Metro station. I'd recommend this to anyone on a city break in Bilbao.
10/10
Exceptional
22 Aug 2018
Verified traveler
Great location. Clean hotel. Ok breakfast. Parking option was a big help
8/10
Excellent
04 Aug 2018
Nena
Very convenient location for a visit to the Guggenheim Bilbao Museum. Parking was limited, but hotel staff was very helpful. Room was super clean and modern. CONS: only one (very hard) pillow, toilet paper was low and there was no extra provided, bathroom sink did not drain well so dirty water pooled. However, for the price at this location, recommend this hotel despite drawbacks described.
6/10
Pleasant
01 Aug 2018
Joanne

Good enough for the price.

The hotel is fine, in a good location for the museum and old town. Service is fine, front desk and cleaning, but no porter to help w bags. Breakfast OK. Room was minimalist good storage. We stayed 3 nights and it was fine for the price. Learned that for a few dollars more, there are much nicer hipper places very close by. Depends what you want.
Partner
10/10
Exceptional
28 Jul 2018
Flo
I think the hotel is good value and very well located.
6/10
Pleasant
23 Jun 2018
Verified traveler
Clean. No carpets. Cheap wall construction, as any time a door closes, the bed headboard vibrates resoundingly. This is disturbing in the mornings when trying to sleep. Staff helpful and cooperative except a mr. Ibon at the desk, who (lazily) didn't want to assist in obtaining a blanket, saying: \"you don't need one, it's summer\". (!) Breakfast decent. Good location next to river, except windows give onto blank wall, not the river. Overall ok.
10/10
Exceptional
19 Jun 2018
Debbyj

Great view

Easy walking distance to old town, Guggenheim, outdoor areas for wine and pintxos, large modern room. We had one with a balcony facing the river.
10/10
Exceptional
17 Jun 2018
MCM
We checked in very late for a one-night stay in a double-twin room. It was clean and comfortable. The night clerk was very nice and allowed us a late check-out. We had breakfast sent to our room and they provided a nice selection of continental fare and coffee. The day clerk was cheerful and stored our bags so that we could take the 15 minute walk to see the tower. I would stay there again.
10/10
Exceptional
08 Jun 2018
Mario
Beautiful room and common areas. My room had a spectacular view of the river and the city. Helpful, friendly, professional staff. Great location close to Old Town and the Guggenheim.
10/10
Exceptional
30 May 2018
Steven

Overnight stay in Bilbao

Spent the night here before a flight out to Barcelona the next morning. Very clean modern hotel with great staff. Walking distance to the Guggenheim and to old town.
Partner
8/10
Excellent
17 May 2018
Richard
Most enjoyable. Great location!
Partner
10/10
Exceptional
17 May 2018
Gary

Great location

Perfect location with a great room with a terrace - only downside was the weather was so bad we couldn't sit outside! Old Town was 10 minutes walk one way with the Guggenheim 10 minuets the other way and a 10 minute walk from the airport bus stop. It is also a 30 minute walk to the main sports stadium in town (we were there for the rugby)
Partner
10/10
Exceptional
09 May 2018
Geraldine

close to Old Town, Bilbao and Guggenheim

A lovely hotel on the river a few minutes walk from the Old Town one way and 15 mins walk to the Guggenheim the other way. A very comfortable modern room with plenty of space and a comfy bed. Clean, good lighting, lots of trees to look at (in spring time they had leaves on and were pretty), with friendly reception staff. Lift for getting luggage to my room and stairs with enviro-friendly lighting for walking back down again. There was a bar, but I didn't use it. Very close to all places I wanted and needed to go.
10/10
Exceptional
07 May 2018
Verified traveler
Staff friendly and good location
10/10
Exceptional
25 Apr 2018
Verified traveler

great location

Probably the best hotel we have stayed in this trip. Tho very minimalistic had absolutely everything we needed really comfortable bed and spotless. Loved the location in the middle of everything right on the river easy walking to Guggenheim and restaurant and old town. Check out was easy. Well done
10/10
Exceptional
28 Mar 2018
Peter

Great inexpensive hotel with river views

We stayed at the hotel for six nights and found all the staff really friendly and also really helpful.
The location is adjacent to the river and close to the old town e.g. ideally located.
We would stay again if we were to go back and I'm sure we will!
10/10
Exceptional
25 Mar 2018
danny

First class location for value rated hotel.

Hotel was very good value in an excellent position for both the museums and old town. Although it was
basic the shower and heating was great and we had a river view at no extra cost. Its position meant we had easy access to bus, metro and tram which is a real bonus if you like to travel further afield. Restaurants in Old Town were a easy 10 min stroll. Recommended wilthout hesitation.
Partner
10/10
Exceptional
23 Mar 2018
Leslie J

Bilbao in the rain.

Very pleasant stay, the staff were helpful, breakfast was good and the eating area spacious. The room was clean and quite.Location is good for sight-seeing and near to all the major attractions. We did have a couple of nuisance calls in the night from a customer trying to contact reception and his call coming through to our room instead.
Partner
8/10
Excellent
13 Feb 2018
Verified traveler

Close to Old Town.

\"Would give this 2* hotel 10-10 but the poor breakfast paid separately didn't do the hotel proud.Was well supplied by the attending staff but after 3 days toooo repetitive.One of the best 2* hotels I've come across in the world.Standards equal to and surpasses many 3* establishments.Continued success.
8/10
Excellent
03 Feb 2018
Verified traveler

Nice hotel but your neighbors could be noisy

The construction of the wood floors mean that you might hear the people above you clomping around in their shoes, etc. Also, you'll hear people in the hall. Presumably, the people below you will hear you. Good windows seem to keep out street & traffic noise.

Minimal, but OK, furnishings. One long tube pillow for the bed, which might or might not work for you. Shelves, instead of dresser. Very clean. The automated light system means that when you open the door, you'll be in the dark until the motion sensor kicks in.

Friendly & helpful staff.
8/10
Excellent
25 Nov 2017
Anthony

excellent stay. great location

Best location, central to everyplace. Ten minutes walk to Guggenheim, 10 minutes to heart of old city. Tram, buses, metro, funicular nearby. Good, clean, quiet hotel. Pefect for short stay. Reasonable rate - good value
Partner
4/10
Poor
19 Nov 2017
uri

Beds are terrible

The bed was pretty bad; the mattress is pretty hard and almost impossible to sleep; better to sleep on the title
Floor
10/10
Exceptional
13 Nov 2017
Mathieu

Great hotel close to everything

Comfy hotel positioned in between old and new town by the river. Some modern comforts missing though like USB charging sockets but that’s being picky.

Breakfast is not exciting so only do it if you need to eat before 09:00 as nothing else is open until then.

Left luggage is available but insecure.

Recommended as a good value hotel.
8/10
Excellent
22 Oct 2017
Dennis
Nice view no closed by restaurant
Family
10/10
Exceptional
21 Oct 2017
Helen M

Comfortable, quiet hotel.

Comfortable, quiet, clean, excellent breakfast.
10/10
Exceptional
19 Oct 2017
Pauline

Short Stay in Bilbao

Picked this hotel because of its location and it didn't disappoint. Easy access to the Old Town and to transport links. We picked an Executive Room with river views and a balcony - would recommend this to appreciate Bilbao at its finest. Hotel was very clean and the staff were very helpful. Breakfast was good too. All in all, would recommend this hotel and would definitely stay again.
Partner
10/10
Exceptional
10 Oct 2017
Oz

Nice and cozy

Perfect location excellent facilities. You get every cent of your momey worth it at this hotel.
10/10
Exceptional
08 Oct 2017
Verified traveler

Great hotel in a great location

This was a lovely boutique style hotel in a great location along the river. It was an easy and scenic walk into town and along the river to the Guggenheim. The rooms were immaculately clean and had everything we needed for our short stay. The staff were extremely friendly and helpful. We loved our stay in Bilbao
Family
10/10
Exceptional
08 Oct 2017
K

Ideal for short break in Bilbao

Ideally located - under 10 minutes walk to nearest supermarket; the old town and Guggenheim (in the other direction). You are also close to a metro station and from there can visit the transporter bridge and beach. Staff very friendly and helpful. We had a room with a terrace; I enjoyed sitting out there when the sun shined. Great view over the river. Bed was comfy but my preference on booking was for twin beds and none of the rooms with terrace have twin beds so why offer this as potential? We enjoyed our stay here and would certainly stay again if returning to Bilbao.
Family
10/10
Exceptional
06 Oct 2017
Damedi

Great budget choice

The location is good and the staff excellent. We were on the first floor so the room was noisy with windows open. Good lighting and shower. Found the beds a little unforgiving. Breakfast fine.
8/10
Excellent
05 Oct 2017
Olivia

Very conveinient

Very good. Lovely staff. Only downside that room was very smokey although it is a non smoking hotel
8/10
Excellent
02 Oct 2017
Douglas

Great Choice

Hotel is well located within walking distance to train station and close to tram stop.
10/10
Exceptional
01 Oct 2017
Barbara
This place was a wonderful find. Great location close to the Jewish Quarter and sbout a 10 minute walk to the Guggenheim and to Plaza Muoya. Clean rooms, separate toilet but not much privacy when showering, its just a glass door (I don't remember if it was tinted), that opens to the sink/vanity area. It's okay if traveling as a couple, but not so if with a friend. Will stay at this hotel again if I go back to Bilbao.
Partner

Location & surroundings

Hotel Bilbao Plaza
Paseo Campo Volantin 1, Bilbao, Spain

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Hotel Bilbao Plaza

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