Name: Hotel Igeretxe
Address: Muelle De Ereaga No. 3, Bilbao Bay, Getxo, ES

10/10

Exceptional

22 Jun 2026

Maria Isabel

.

Family

6/10

Pleasant

29 Apr 2026

KARL

Room was clean. Old and needs updating.

Partner

8/10

Excellent

26 Jan 2026

Graham

Nice but could use updates through out

Partner

10/10

Exceptional

17 Nov 2025

Stone

Clean room, excellent location. Great service!

Self

10/10

Exceptional

29 Sep 2025

Stewart

Due to a terrace outside this room the beach view was limited. However, the room was kept clean, all the staff were helpful and were always happy to assist us whenever we asked. We did not need to touch the air conditioning. There was a coffee maker in the room and coffee supplies were replaced as used each day. We came back to this hotel as it was on the beach and our previous experience was great.

Partner

4/10

Poor

10 Aug 2025

Mike

This isn’t a 4 star hotel. Reception is only partly manned and then by a sour, rude woman who clearly doesn’t want to be there! Seaside room was mainly obscured by an inaccessible deck area. Room wasn’t clean or there was blood on my pillow. Access to car park is closed at 10pm (in Spain!) and hotel to bar area is via a dirty service corridor. Don’t be fooled by old reviews. This is barely a 3/10.

Leisure Family

10/10

Exceptional

19 Jul 2025

Sheila

We had a lovely stay. A very nice place and the food in the restaurant below was fabulous.

10/10

Exceptional

03 Jul 2025

Pamela

Spacious room, pleasant staff.

Leisure

10/10

Exceptional

22 Jun 2025

Maria

Everything was perfect, really nice hotel next to the beach

10/10

Exceptional

03 Jun 2025

Miriam

Fine

4/10

Poor

04 May 2025

Joaquin

Hay un bar que celebra conciertos debajo del hotel

Tuvimos que pedir el cambio de habitación por el ruido de un concierto que se celebraba en el bar/restaurante debajo de la habitación. No dispone de servicio de desayuno. La recepción cierra a las 22.00. Hay una pronunciada escalera para llegar al vestíbulo del hotel.

El estado de la habitación correcta y dispone de aparcamiento al aire libre junto al hotel.

6/10

Pleasant

16 Apr 2025

Anthony

Disappointing what did not work!

A bit tired generally, we paid for a sea-view - it was across a balcony we could not use, so therefore obstructed - yes you could see the sea but !!!

The descriptions were (immediately agreed by the receptionist who started working on correcting them) to be out of date and inaccurate.

It was suggested we pre-book parking we tried but although the call was answered by an automated switchboard - we shall be with you shortly - no one picked up. The receptionist tried herself and found the phone did not ring at her desk, so hardly surprising it was not answered.

We had a window which opened and that cooled the room (advertised air-con did not work so that was the only option). Possibly as a result we had mosquitos in room and were both bitten at least 20 times during an over-hot night. I found at least 3 mosquitos the next morning in the bathroom

Breakfast was not available in hotel although there was the Solera bar / restaurant below that offered a (seemingly grudginly) breakfast service.

Well located on the beach-front and hotel parking (no charge) in an open area beside the beach was relatively convenient (the alternative finding pay parking wherever you could in street) albeit perhaps 100 yards and up steps from hotel entrance

Hotel is well-located for beach side walk and funicular to upper town for evening eating / drinking options.

A function of proximity to beach is early morning dog-walkers let their yapping dogs wake you up.

Partner

8/10

Excellent

16 Feb 2025

JOSE LEOPOLDO

Todo correcto. Habituación grande y confortable, las instalaciones con vista al mar perfectas, había un problema eléctrico con las luces de cama, poco personal en los restaurantes. La estadía muy bien.

Partner

4/10

Poor

01 Nov 2024

Antonio

Never more

No friendly personnel,
done nothing to meet a normal requirement.
Lazy people. Breakfast served at 9.30 in the morning.
fish stinky at the lobby and terrible stink in the elevator.

Business

8/10

Excellent

27 Oct 2024

lian

普通的酒店，地理位置还不错

Leisure Family

10/10

Exceptional

20 Oct 2024

Miguel

Beatiful paths to walk

Business_and_leisure Self

8/10

Excellent

29 Aug 2024

Lorraine

Hotel Igrerexte is due a renovation. - a little tired but very comfortable - everything we needed. Great location - excellent dining options on site and easy access for awesome walks to Algorta and L:as Arenas.

Happy to recommend

Leisure Partner

10/10

Exceptional

17 Jul 2024

Katerine

It was excellent.

Leisure Family

6/10

Pleasant

02 Jul 2024

JOSE MARIA

Primera linea de playa....

Business Self

10/10

Exceptional

29 Jun 2024

Bruno

Good areas

Leisure Self

6/10

Pleasant

29 May 2024

Chris

The staff at the front counter was amazing and very helpful! The property is under construction, which I did not realize when I booked. It’s noisy and the bed was quite hard, but the surrounding area and location are wonderful.

4/10

Poor

05 May 2024

Brian

Don’t go in May

it is being refurbished during may 2024 so avoid it.
There is little service.
It was the first hotel I have ever stayed when one could not get a cup of tea.
There is no breakfast,lunch or dinner.
Metro is an arduous climb.
My wife. Likes a hot water bottle, no hot water available.
The following night Xavier (Havier) did the needful.
Location is stunning,but a hostel would be better.

Partner

8/10

Excellent

03 May 2024

Maxwell

On the beach - literally

Nice Hotel on the beach in Getxo, Bilbao. Excellent view from the room towards the beach. The restaurants were closed for renovation / change of owner and this meant no food was available in the hotel. There are restaurants close by and this covered up for this.

Business Partner

4/10

Poor

12 Dec 2023

Inaki

Primera impresión al llegar bastante negativa, ningún tipo de iluminación en las escaleras de acceso al hotel, recepción con horario muy limitado, interior del hotel en bastante mal estado, la habitación con una decoración muy austera, sin ningun cuadro y todo de color beige, solo 2 capsulas de cafe y no leche en ,a habitación,televisión muy pequeña, no usb points, no canales de televisión internacionales, rodapies en muy mal estado, buenas vistas a la playa de Ereaga, no buffet de desayuno tuvimos que usar el buffett del hotel Tamarises, las areas comunes del hotel en muy mal estado y muy poco cuidadas, el hotel en si necesita una reforma total.

8/10

Excellent

08 Mar 2020

Cinzia

Lovely structure and comfy rooms, they would need some refurb.
Welcoming staff

Business

8/10

Excellent

08 Sep 2018

John

Good apart from breakfast

This is a very good hotel in a good location. A pity that the breakfast rolls and croissants were stale.

Partner

6/10

Pleasant

17 May 2018

Lynne

The hotel is in a fantastic position on the beach. It is also close to Bilbao airport so ideal on day of arrival or the night before a return flight. There is free parking extremely closely which is also a bonus. The view from the bedroom window was super. However, I felt this hotel was expensive compared to others we had stayed in in this area of Spain. I also felt that this hotel was not kept to the high standard I had seen elsewhere. For example the glass doors entering the hotel were extremely dirty and did not look as if they had been cleaned for some time. The bedroom had clearly been updated recently and on first glance looked good. However the ensuite bathroom, for example, had not been installed to a high standard and the finish was poor. Had I have paid less, I might have not considered all this an issue. However, given that it is not a cheap hotel I would have expected a better standard. I suspect this hotel is able to rest on its laurels because of its unbeatable position.

10/10

Exceptional

15 Apr 2018

Laurie

Magic!

Great hotel in a lovely spot, I spent 3 years in the area as ateenager and returned after 45 years. Clean with friendly local people, found our way to our old home walking. It was magical and enchanting. We had a seaview room that was wonderful! We sat on the large window seat, sipping wine and watching dogs dig onthebeach

Partner

8/10

Excellent

22 Mar 2026

Pedro José

Preciosa vista y habitación correcta. una muy buena ducha.

Partner

4/10

Poor

14 Mar 2026

Carmen

Nuestra habitación daba al jardín. El mobiliario estaba deteriorado. La bañera tenía moho en las juntas y también en las de los azulejos y en el teléfono de la ducha por donde sale el agua y en el cable. La cama muy grande, pero incómoda. Sólo había un tipo de almohada de las muy duras y altas, sin más opciones. En los hoteles de 4 estrellas, siempre ponen dos tipos a elegir., porque no todo el mundo puede dormir en una almohada así. La habitación estaba fría. No sabemos si hubo calefacción en algún momento, pero tuvimos que levantarnos por la noche a ponernos ropa encima. Vivimos en el norte y sabemos lo que es el frío, pero en la habitación se notaba un helor que no era normal para ser un hotel, supuestamente de esa categoría. Sí eran buenas las toallas, grandes y esponjosas.
Para acceder al hotel, tienes que subir bastantes escaleras. Por lo que si vas con maletas, la solución es dar toda la vuelta por fuera, para entrar por la cafetería que da a la playa, atravesarla con las maletas y allí, en la parte de atrás, hay un ascensor que te sube a la recepción. Es surrealista...
Ya en el piso de las habitaciones hay distintas alturas, por lo que si te toca como a nosotros, una habitación en la parte baja, tienes que volver a bajar y subir escalones, cargados de maletas. Muy incómodo todo.
Si quieres desayunar, tienes que esperar a las 9.30h que abre la cafetería o coger el coche e irte al centro de la ciudad.
NO VOLVEREMOS NUNCA. NO RECOMENDABLE.

Family

8/10

Excellent

11 Mar 2026

Agathe

Très bel hôtel, situation idéale. Juste dommage qu'il n'y ait pas de possibilité de petit déjeuner avant 9h30.

Business

10/10

Exceptional

06 Mar 2026

fanny

No tubimos suerte , y aunque el dia de lluvia ,con viento huracanado era precioso .no nos dejo disfrutar de la espectacular playa.

Partner

10/10

Exceptional

25 Feb 2026

Alessandro

amazing hotel, very well located with friendly staff

Family_with_children

10/10

Exceptional

23 Jan 2026

Aketza

Todo perfecto

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Nieves

La pantalla de televisor muy pequeña

Partner

6/10

Pleasant

20 Nov 2025

Alberto

Personal de recepción. Sin aptitud de buen servicio,
La habitación. que reserve no estaba disponible, ni cuentan con estacionamiento propio es en la calle, falta mantenimiento en general al hotel.
Televisión es muy pequeñas !!

Business Partner

8/10

Excellent

06 Nov 2025

Urko

Todo correcto

Business

4/10

Poor

31 Oct 2025

Tatiana

El hotel no cumple con los estándares de cuatro estrellas, la habitación sí es grande pero está vieja y sucia, olía muy fuerte a pescado que venía del restaurante, la habitación está para tres personas pero solo tiene mobiliario para dos (sillas, sin mesa)

8/10

Excellent

25 Oct 2025

David

Un excellent accueil du personnel.

Leisure Family

10/10

Exceptional

24 Oct 2025

Sebatien

Très satisfait, bon rapport qualité prix, la chambre est spacieuse et confortable.
Notre fille avait oublié son portable. On est pas passé le récupérer, hôtel honnête et sérieux cela fait plaisir

6/10

Pleasant

18 Oct 2025

Luis

Se ve el paso de los años y de la brisa marina en las instalaciones. Aseo de la habitacion solo digo que durante dos días estaban cabellos de no sé qué persona (yo soy calvo) en el piso y allí estuvieron dos días. Fatal ese detalle. Sillas manchadas, alfombra con polvo de la construcción y manchada de humedad o agua.

Leisure Family

6/10

Pleasant

12 Oct 2025

Antonio

Segura

Business

10/10

Exceptional

03 Oct 2025

Oscar

Bien

Business

6/10

Pleasant

01 Oct 2025

Goiuri

Televisión anticuada y cama y incómoda (parecía supletoria). Además que no se pueda aparcar en el parking a partir de las 22:00 de la noche tampoco nos pareció bien.

Partner

8/10

Excellent

08 Sep 2025

Mercedes

Cómodo y tranquilo

10/10

Exceptional

17 Aug 2025

Verified traveler

Excelente opción en la playa de Ereaga

Lugar con historia. Habitación cómoda y muy buena atención del personal.

Partner

8/10

Excellent

11 Aug 2025

Alberto

Muy bien

La experiencia a sido muy buena, para ser un hotel con mas de 100 años, esta bastante bien, habria algunas cosillas que se podrian mejorar, pero por precio, hotel familiar, con pocas habitaciones, la gente muy agradable y una ubicacion inmejorable, a pie de playa, y su restaurante con vistas al mar, la estancia a sido muy buena. Seguro que repito.

Friends_and_family Family

10/10

Exceptional

30 Jul 2025

JOSÉ MARÍA

En general muy bien, ubicación excelente, para comer excelente, un poco desfasado, pero limpió y agradable

Leisure Partner

8/10

Excellent

28 Jul 2025

Susanne

Das Zimmer ist groß und hell und die Betten waren super. Nicht so gefallen hat uns, dass es kein Frühstück gibt.