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Urbainn Hotel

Veracruz · Mexico

etera Federal Veracruz Xalapa Km 7 Col Las BajadasView location

8.8/10Excellent894 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.6/108.6
Condition8.6/108.6
Location8.0/108.0
Neighborhood7.2/107.2
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Urbainn Hotel

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance. Additional features at this hotel include a ballroom and a vending machine. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service.

A complimentary self-serve breakfast is served daily from 7:00 AM to 10:00 AM. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room.

A shuttle from the hotel to the airport is complimentary (available on request). Make yourself at home in one of the 67 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.

Read more about this hotelShow less

Located in Veracruz, Urbainn Hotel is within a 10-minute drive of Benito Juarez Auditorium and Cristobal Colon University. This hotel is 4.9 mi (8 km) from UNIMEX Mexican University Veracruz and 6.7 mi (10.8 km) from Veracruz Wax Museum.

Make yourself at home in one of the 67 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include complimentary bottled water, as well as phones with free local calls.

Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Noise-free rooms not guaranteed Car required Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
    • A car is required for transportation to and from this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Uncovered extended parking fee: MXN 120 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Aquatico Inbursa 3.3 km / 2 mi
Rio Filobobos Veracruz 4.9 km / 3.1 mi
Benito Juarez Auditorium 7.3 km / 4.6 mi
Parque Recreativo Cri-Cri 7.4 km / 4.6 mi
UNIMEX Mexican University Veracruz 8 km / 4.9 mi
Laguna Poza Reyna 8.1 km / 5.1 mi
Cristobal Colon University 8.6 km / 5.4 mi
Parque Zamora 8.6 km / 5.4 mi
Veracruz Institute of Technology 9.1 km / 5.6 mi
Teatro de la Reforma 9.3 km / 5.8 mi
Zócalo 9.4 km / 5.8 mi
Centro Cultural Atarazanas 9.5 km / 5.9 mi
Bastion of Santiago Museum 9.5 km / 5.9 mi
Hospital Pemex 9.6 km / 6 mi
Veracruz Cathedral 9.6 km / 6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 67
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Airport Shuttle
  • Room service
  • Laundry service
Show 11 more facilities & services
  • Lift access
  • Luggage room
  • Clothes dryer
  • Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater pool
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Urbainn Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Urbainn Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST

    Photos are not available for this room type.

    Urbainn Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Urbainn Hotel

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Urbainn Hotel

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Urbainn Hotel

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Urbainn Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Urbainn Hotel

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Urbainn Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Urbainn Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Urbainn Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVEQUADRUPLE • EXECUTIVEQUA.EJ

    Photos are not available for this room type.

    Urbainn Hotel

    QUADRUPLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Urbainn Hotel

8.8
Excellent
894 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
8.0 /10
Neighborhood
7.2 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
31 Jul 2026
Victor
Nice clean room, staff was very helpful. Will definitely go back.
10/10
Exceptional
27 Jul 2026
Jose
Breakfast great
10/10
Exceptional
21 Jul 2026
marisol
Love the place so clean
Family_with_children
10/10
Exceptional
18 Jul 2026
Regino
None
10/10
Exceptional
09 Jul 2026
Brayan Alexis
Good
10/10
Exceptional
06 Jul 2026
Francisco
Always a clean room and friendly staff. I stay here every time I travel through Veracruz.
Self
6/10
Pleasant
05 Jul 2026
alejandra
This was one of the few hotels near the airport, not many to choose from. I stayed one night. Staff was courteous. My room was a little deteriorated, it was not the cleanest, my bath towel had a stain, there was hair on the floor that was not mine, and the bed was not comfortable.o
Partner
10/10
Exceptional
04 Jul 2026
Raquel
Muy funcional si estas de paso y no necesitas entrar a la ciudad.
Business
8/10
Excellent
26 Jun 2026
Cynthia
Good for one night. Clean room, the staff was very friendly, and the breakfast was decent. I would stay again.
Self
8/10
Excellent
17 Jun 2026
Maria
it was a great brief experience :)
10/10
Exceptional
30 May 2026
Elizama
Great customer service, we enjoyed our stay
10/10
Exceptional
17 May 2026
Sandra
Small hotel close to the airport, friendly staff, clean. Breakfast was good. I will stay again
Friends_and_family Family
10/10
Exceptional
10 May 2026
Jovan
The place is very convenient to airport and clean room and safe atmosphere... i love the location A+++++
8/10
Excellent
04 May 2026
Jesus
Solo una sugerencia en recepción tienen que explicar bien como funciona el aire acondicionado porque no todos los hoteles tienen las mismas características entonces si yo llegué muy cansado de mi viaje y nunca pude hacer funcionar el aire acondicionado así que solo me dormí y al otro día les dije lo que pasó y me dijeron que tenía que depositar la tarjeta en un lugar específico y si hay hoteles que así trabajan pero nos avisan en recepción y aquí no lo hicieron
Family
10/10
Exceptional
26 Apr 2026
Floribel
Awesome breakfast helpful staff and clean rooms all for and Awesome price...sure other might be cheaper but this hotel is up there in quality along side of the most expensive hotels..its Awesome for booking the last night in veracruz close to the airport..this is my go to hotel when I'm visiting family in veracruz.
Self
8/10
Excellent
02 Apr 2026
Regina
Staff was warm and helpful. Breakfast was good. However, no airport shuttle. I emailed the address on their website, messaged them through Expedia and Whatsapp. No reply to anything. Kinda got ripped off paying $280 pesos plus tip for a taxi ride less than 2 miles. Noisy neighborhood.
Self
10/10
Exceptional
23 Mar 2026
roberto Castrejón
Very good breakfast and very convenient when you arrive at VER airport
10/10
Exceptional
11 Feb 2026
Daniel D.
Yes
Business
10/10
Exceptional
29 Jan 2026
Justin
Facility is clean and well maintained, although my room needed paint. The bed was comfortable and the linens were fresh and clean. The breakfast was basic but hot and delicious. This place is a great value and close to the airport.
Leisure Self
10/10
Exceptional
20 Jan 2026
roberto Castrejón
Very convenient hotel when traveling to and from VER airport, the room was clean and the continental breakfas Was better than some 5 star hotels I’ve stayed. I recommend this hotel only if you are traveling to and from the VER airport
10/10
Exceptional
12 Jan 2026
Diana
Clean room
Business Friends
10/10
Exceptional
07 Jan 2026
Edith
Súper customer service !!! Went to comeback soon!
Business_and_leisure Family_with_children
10/10
Exceptional
26 Dec 2025
Oriana
Staff, location, breakfast, the water pressure in the shower was very nice
Leisure Friends
10/10
Exceptional
21 Dec 2025
FATMA
Cleaning, courtesy and buffet breakfast were just excellente.
10/10
Exceptional
17 Dec 2025
Miguel
Godo breackfast.
Leisure
10/10
Exceptional
03 Dec 2025
carmen
It is very clean , and the service is very good. I really recommend it
10/10
Exceptional
27 Nov 2025
Jose Raul Ibañez
Excellent stay. The room is newly renovated, very clean, and truly cozy. Everything looks modern and well-kept. Definitely a great option for a comfortable stay
Leisure Family
10/10
Exceptional
22 Nov 2025
Paul
Simple and clean and restful
Business_and_leisure Self
8/10
Excellent
21 Nov 2025
Luis
Comodo
10/10
Exceptional
27 Oct 2025
omar
Good place to stay
Business Family
8/10
Excellent
26 Oct 2025
Denis
Y
4/10
Poor
24 Oct 2025
Fabiola
Dated rooms with a lot of dirt smears on walls (smashed mosquitoes, really?!) super small shower and bathroom area. Room on the front of the hotel was incredibly noisy due to the road, and I was wearing earplugs. Wasn’t able to sleep much, the window allowed all exterior noise in. Room had a strong chemical (bug spray? Deodorizer?) scent.
Friends_and_family Family
8/10
Excellent
06 Oct 2025
Sandra
Check-in was excellent. We arrived on a Subday, so the restaurant was closed. The young woman at the front desk did not speak English, but she was extremely helpful and kind and we were able to order food delivery for dinner. Our room is small and needs a thorough scrubbing (walls scuffed & dirty especially around the sink), but the bed was clean and comfortable, the shower hot and linens clean. The location is noisy, but with proximity to the airport, I would expect noise; the hotel itself was very quiet.Breakfast was meager, but traditional. I would stay here again.
Leisure Family
10/10
Exceptional
27 Sep 2025
Jose De Jesus
,
10/10
Exceptional
21 Sep 2025
Marcos
Jgf
10/10
Exceptional
18 Aug 2025
Edith
Front desk service was courteous and with a smile. Room was clean and the air conditioner worked. Close to the airport and they also provide transportation, to and from, the airport.
Great service!
Business_and_leisure Family
8/10
Excellent
12 Jul 2025
Rafael

It was ok

Hotel was ok. Unfortunately there was a power loss and things got a little warm. But chose not to stay the night
Staff was very nice
Business Family
6/10
Pleasant
09 Jul 2025
Rosamaria
The bathroom was dirty, it looked as though it hadn't been cleaned in some time. There was the ring of filth in the toilet. Blanket was stained. Then i was only provided 1 key for 2 adults. That one key had to be inserted in a chip reader to keep the power on. It was not a pleasant experience.
Leisure Family
10/10
Exceptional
03 Jul 2025
Vincent
Very good overall with a very good price and convenient
Business Partner
10/10
Exceptional
17 Jun 2025
Anahi
Employees were nice and courteous. I felt very welcomed and safe.
2/10
Poor
07 Jun 2025
Esmeralda
The air was not working in the room
Leisure Family
8/10
Excellent
25 May 2025
Verified traveler

Good stay

Very good for the price. Kind staff. Location is not the best if you are looking to walk around.
Business
10/10
Exceptional
14 May 2025
robert
Very good place near the ver airport, continental breakfast included for two adults $30
8/10
Excellent
28 Apr 2025
Floribel
Good
4/10
Poor
24 Apr 2025
Aracely
No puedieron solucionar su servicio de Internet en la TV y Wiffi que tendria que esperar al dia siguiente y solo fue una noche. Mal servicio, el Baño olia a caneria y la cerradura del baño estaba dañada, el Ac estaba sucio y olia humedad.
Family_with_children
8/10
Excellent
17 Apr 2025
L
Good deal!
Leisure Family_with_children
10/10
Exceptional
14 Apr 2025
Sidney
Great place. Quiet and very close to the airport. The front desk people were very helpful. They booked a taxi for me, exchanged money, and helped me! Thank you.
10/10
Exceptional
09 Mar 2025
Juan jose
Great
Partner
10/10
Exceptional
09 Mar 2025
Annette
Everything was great
Partner
8/10
Excellent
18 Feb 2025
maria
Good hotel.
10/10
Exceptional
17 Feb 2025
juana
N/a
Leisure Family
8/10
Excellent
14 Feb 2025
ABEL
Good service for the money. I was expecting less for the money. But surprise it has hot breakfast with beans eggs and tortillas. Also fruit and bread. Good for overnight.
Business Self
10/10
Exceptional
15 Jan 2025
robert
If you are flying early out of VER airport, and you don’t live in Veracruz, this is a must. I always stay at this hotel and it’s convenient and safe.
8/10
Excellent
14 Jan 2025
Fernando

VIP treatment by Maribel

Person at the front desk (Maribel) greeted us vey nicely (This was our 3rd time staying here and Maribel has greeted us the same every time) she’s very helpful and very polite. She gave us VIP treatment and I’ve seen her treat everyone the same. I gave them a 4 star because I would like for them to give more variety with their breakfast. Looking forward to our next visit to Veracruz and we will definitely stay here again.
Partner
10/10
Exceptional
30 Dec 2024
michael
Was nice and clean, the room looked like new. Staff was nice.
Leisure Friends
8/10
Excellent
20 Dec 2024
Jose
No hay cerveza
10/10
Exceptional
17 Dec 2024
Angelica
😁
Leisure Self
10/10
Exceptional
03 Dec 2024
federivo
Muy buena ubicacion personal amable lo recomiendo
6/10
Pleasant
17 Sep 2024
Mabella
Un buen hotel, limpio, un desayuno muy completo y el personal amable
10/10
Exceptional
09 Aug 2024
Gilberto
Todo bien
4/10
Poor
18 Jun 2024
Raquel
Very old and room dirty
10/10
Exceptional
03 Jun 2024
Iris
Mis papas se hospedaron en el hotel y les dieron un buen servicio.
10/10
Exceptional
02 May 2024
William
Excellent place to stay for being close to the airport.
Leisure Self
6/10
Pleasant
13 Apr 2024
Guadalupe
No signal
10/10
Exceptional
30 Mar 2024
Mabella
El señor creo que se llama Felipe el que te lleva al aeropuerto es sumamente amable hace su trabajo con alegría y ganas de hacer lo mejor que pueda 5 estrellas
8/10
Excellent
27 Mar 2024
LYSETTE
It was good for a one night stay. I wouldnt stay longer.
Leisure Family_with_children
10/10
Exceptional
24 Mar 2024
Donald
The hotel was clean, personnel were friendly, the hotel was quiet and the price was right!
Leisure Self
10/10
Exceptional
19 Mar 2024
James G
Great hotel. Excellent service. Great price. The buffet breakfast was excellent and ample for the price. It offers shuttle to and from the airport which is about 10-15 minutes away depending on traffic which can be really congested at times. I stayed one night to catch my flight. I will stay there again when I’m in Veracruz.
Business Self
10/10
Exceptional
16 Mar 2024
juan
Everything
Business_and_leisure Partner
8/10
Excellent
12 Feb 2024
Mark
Convenient to the airport. Clean and secure, but sorta bare bones. No safe. No hair dryer in the bathroom. But, the price is beyond right.
Leisure Partner
10/10
Exceptional
26 Jan 2024
Gerardo
muy bien todo
6/10
Pleasant
03 Jan 2024
Emma
Hotel was great, clean. Good sized room. Front desk unprofessional. Would still recommend because of facilities but front desk staff can really upgrade or downgrade the overall experience.
8/10
Excellent
05 Nov 2023
Carlos
The distance from the Center
Business_and_leisure Self
6/10
Pleasant
03 Aug 2023
Verified traveler

Near airport is a plus

Somewhat noisy outside through late night, drunk people talking loudly and traffic noise. When I arrived was told elevator was not working then suddenly it was, then it wasn’t working in the morning, not good for elderly that can’t climb stairs. Also website needs to have information regarding the hours the free shuttle to airport is running. Restaurant food was good!
8/10
Excellent
01 Aug 2023
gilberto
Es una buena opción, accesible para varios destinos
Leisure Family
10/10
Exceptional
20 Apr 2023
Maria

Love to stay here

I love this hotel. So close to the airport.
Partner
10/10
Exceptional
14 Mar 2023
Christina
Very clean and nice. Comfortable beds and great air conditioning. Free breakfast was terrible but the coffee was great.
Leisure Family
8/10
Excellent
15 Feb 2023
ISIDRO
The staff was friendly and Hotel was as I expected. I was treated
Very profesional and offer a better and more comfortable room than I rented on line. Good free breakfast.
Business Self
10/10
Exceptional
09 Feb 2023
Maria

Great place!!

One of the best hotels I’ve stayed at. Second time staying here 😊😊
Partner
8/10
Excellent
19 Jan 2023
Tina
Staff was friendly and hotel was clean.
You can hear everything from hallways and outside, luckily I had some ear plugs.
Leisure Family
10/10
Exceptional
10 Jan 2023
MiMi
Good
Business_and_leisure Self
8/10
Excellent
03 Jan 2023
olivia
El personal fue amable conmigo. El precio de la estadía fue razonable. Y Le llamaron la veces que necesite a un taxi.
Leisure Family_with_children
10/10
Exceptional
29 Dec 2022
John
Great place excellent staff
Leisure Self
6/10
Pleasant
22 Nov 2022
Jose
They take time to give you the room, they make you wait until 3 pm even though they have rooms available
Leisure Family
10/10
Exceptional
16 Nov 2022
John
Very nice well maintained property excellent staff
Leisure
10/10
Exceptional
26 Jul 2022
Maria

Definitely staying here again!!

This place is nice, very clean and very comfortable bed. Very modern hotel.
Partner
2/10
Poor
03 Jul 2022
Yaimet
Costumer service were awful.
Leisure Partner
10/10
Exceptional
30 Jan 2022
John
The staff was very helpful couldn’t ask for a better place to stay
Leisure Self
10/10
Exceptional
10 Nov 2021
Maria
I like how clean it was and it has great staff
Leisure Family
4/10
Poor
06 Nov 2021
Laurentina
Everything was good the food was good the only thing I reserved a double room for 4 people but because it was only two names on the reservation I had to pay extra for the third person which I think was not necessary since it was a room for four people. I was asking for an extra towel and they never brought it to me.
Leisure Family
4/10
Poor
13 Sep 2021
Miguel Ernesto
Viajo a Veracruz un par de veces al año y desde el 2017
8/10
Excellent
24 Jul 2021
Verified traveler
Free breakfast was a plus. The restaurant for dinner was great, great customer service.
Advertise shuttle to airport but didnt not have one.
Leisure Family
10/10
Exceptional
11 Jul 2021
Verified traveler
Xlean
10/10
Exceptional
29 Jun 2021
Verified traveler
Staff was very kind!
Leisure Family
4/10
Poor
06 Jun 2021
Verified traveler
Mold in the shower, shower head shooting water everywhere.
Leisure Family
10/10
Exceptional
28 Mar 2021
Verified traveler
Great hotel. Super cute and affordable. The staff was friendly and helpful.
Friends_and_family Family_with_children
4/10
Poor
20 Mar 2021
Verified traveler
Wifi did not work at all during my stay and AC had issues as well.
Friends_and_family Family_with_children
8/10
Excellent
08 Mar 2021
Jose
Perfect for a coupe of nights business trip. Very close to the airport and free shuttle.
Shower curtain could be longer and water pressure better.
Self
10/10
Exceptional
28 Mar 2020
Verified traveler
Very clean place,transportation to the airport was great! And convinience for the food.next time visiting mexico will stay there i recommend it
Friends_and_family Family
10/10
Exceptional
12 Mar 2020
Andries
The staff is friendly and very helpful. The food was good and tasty. I like staying there.
Business_and_leisure Self

Location & surroundings

Urbainn Hotel
etera Federal Veracruz Xalapa Km 7 Col Las Bajadas, Veracruz, Mexico

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Urbainn Hotel

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