AI
All Inclusive
Meals and selected drinks/services may be included.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
8.4/10Excellent1,001 Reviews
Cleanliness8.4/10 8.4
Service8.4/10 8.4
Comfort8.4/10 8.4
Condition8.0/10 8.0
Location8.0/10 8.0
Neighborhood8.6/10 8.6
Amenities7.8/10 7.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Yes Inn
Situated within the Nuevo Veracruz commercial development, this hotel offers convenient access to shopping, dining, entertainment, and a children's amusement area.
Its prime location is just five minutes from Veracruz International Airport (Heriberto Jara) and 15 minutes from downtown Veracruz, the harbor, the 'Bruno Pagliali' industrial zone, Boca del Rio, and the World Trade Center.
Featuring modern architecture and spacious, comfortable rooms, this hotel is an excellent choice for both business and leisure travelers.
Show less
Located in Veracruz, Yes Inn Nuevo Veracruz is a 3-minute drive from Aquatico Inbursa and 12 minutes from Veracruz Cathedral. This hotel is 6.7 mi (10.8 km) from Carranza Lighthouse and 6.8 mi (11 km) from Veracruz Harbour.
Make yourself at home in one of the 108 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Popular amenities
Free WiFi
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
10:30 PM
Check-out until
1:00 PM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately MXN 175 to 250 for adults, and MXN 130 to 200 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Aquatico Inbursa
1.1 km / 0.7 mi
Veracruz Institute of Technology
6.6 km / 4.1 mi
Hospital Pemex
7.1 km / 4.4 mi
Rio Filobobos Veracruz
8.1 km / 5 mi
Zócalo
9.3 km / 5.8 mi
Malecón de Veracruz
9.9 km / 6.1 mi
Benito Juarez Auditorium
9.9 km / 6.2 mi
Parque Recreativo Cri-Cri
10 km / 6.2 mi
Centro Cultural Atarazanas
10.3 km / 6.4 mi
Teatro de la Reforma
10.3 km / 6.4 mi
Parque Zamora
10.4 km / 6.5 mi
City Museum
10.5 km / 6.5 mi
Museo de la Ciudad de Veracruz
10.5 km / 6.5 mi
UNIMEX Mexican University Veracruz
10.6 km / 6.6 mi
Monument to the Veracruz Heros
10.6 km / 6.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2014
- Total number of rooms: 108
- Number of floors (main building): 7
- Single rooms: 78
- Double rooms: 25
- Junior suites: 4
- Suites: 1
- hotel
- American Express
- MasterCard
- Visa
- Visa Electrón
Show 45 more facilities & services
- City centre
- Bus/Train station
- Airport
- Harbour
- Beach
- Entertainment Area
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fiExtra charge
- Local and international calls
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry service
- LaunderetteExtra charge
- 24-hour security
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Terrace
- Sun terraceExtra charge
- Gym
- Luggage room
- Clothes dryer
- Restaurant
- Non-smoking area
- Smoking area
- Air conditioning in Restaurant
- Conference room
- Meeting room
- Projector
- Photocopier
- Business centre
- Outdoor freshwater pool: 1
- Sun loungersExtra charge
- Breakfast
- Breakfast a la carte
- À la carte dinner
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 46 m²JSU.ST
Room overview
Non-smoking room- Room size
- 46 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Desk
- Wi-fi
- Wheelchair-accessible
- Bathroom
- Shower
- Direct dial telephone
- TV
Show all 10 amenities
- Safe
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityYes Inn
JUNIOR SUITE STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 46 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Room amenities
- Cable TV
- Desk
- Wi-fi
- Wheelchair-accessible
- Bathroom
- Shower
- Direct dial telephone
- TV
- Safe
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityYes Inn
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityYes Inn
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityYes Inn
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityYes Inn
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityYes Inn
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityYes Inn
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityYes Inn
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityYes Inn
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityYes Inn
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityYes Inn
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Yes Inn
100
reviews shown
Ernesto
Ubicado en una zona libre de ruidos, practico para entrar y salir de Veracruz.
Cesar
The elevator was not working.
Juan P
Room was clean but curtains where very dirty as well as the bathroom mirror. We were never welcomed ir asked how our stay was
Miguel
I ha
Lea
The rental car is $25 USD and the hold they wanted was $2035 USD. Not ethical at all!!!
Guadalupe
Yes the air condition works
And rooms are espacios and some has balconies
And rooms are espacios and some has balconies
Olga
Love the location and the safety around this hotel
Close to the airport and the free parking lot the hotel validate the ticket
Close to stores and restaurants
We ll stay next time in the future
Close to the airport and the free parking lot the hotel validate the ticket
Close to stores and restaurants
We ll stay next time in the future
Teresa Hernandez
El estacionamiento es El mismo de la plaza y no cuentan con camaras para los alrededores del hotel. La personas de recepcion dicen Todo de manual, rapido y sin poderles engender aveces.
Las camas eran suaves y comidas, y muy limpio todo
Las camas eran suaves y comidas, y muy limpio todo
Thomas
There was no power, therefore no AC had to go to another hotel. What a refund
Ileana
Stayed for 4 days and everything was excellent 👌. Highly recommend!
Daniel
The location is perfect, great choice for pleasure and rest with the family
Regino
Very nice place
Regino
Very nice place
michael
Nice and quiet
Carlos
I found a cockroach in my room.
Sink was clogged
Sink was clogged
PABLO
Habitaciones limpias, staff muy amable. Alimenos regular.
Necesitan un sitio de taxi cercano, es muy complicado conseguir transporte desde/hacia al hotel.
Necesitan un sitio de taxi cercano, es muy complicado conseguir transporte desde/hacia al hotel.
MICHAEL
Parking is paid by you. But low cost. $10.00 us max 12hrs or park on street near hospital nextdoor.
Akiet
Close to airport
Annette
Great hotel
Annette
Great hotel
Daisy
Hotel was excellent! This is the second time I have stayed here since it is so close to the airport. You can stay here and shop at the shopping center in the parking lot. Hotel was easy to find, parking was easy, very clean, and friendly staff. I will be staying here for every one of my trips to Veracruz. Definitely recommend!
JAMES
When this hotel was new, it was very impressive and pleasing. Now it was not a pleasant stay.
Peter
Lobby has no air conditioning, had to wait a while in hot lobby to get service, nobody was there.
Overall not a good experience.
The only thing is the airport is close by
Overall not a good experience.
The only thing is the airport is close by
Regino
I don’t have nothing to say but the hotel is a nice and quiet area 5star
Maria
No breakfast
Carlos
Towels missing. You also need to ask for iron in the reception and it was damaged.
Carlos
The Hotel is well located, but not qualified for long stays. Towels in the room weren't supplied properly and were ragged. Iron with missing parts and leaking water. There are not much options to eat near the hotel. Internet access is terrible: slow and intermitent, not an option to work and also lacks a business center or area to work properly.
Praneeth
The worst experience i had till now. Why expedia is suggesting these kind of very bad hotels
Analine
Es zona tranquila y con la plaza enfrente es muy cómodo esta ahí.
Lo único que no me gustó es que el piso estaba un poco sucio de polvo.
Lo único que no me gustó es que el piso estaba un poco sucio de polvo.
Jose
Dirty room at check in.
This is the second consecutive time I have a stayed at this hotel, and upon check-in, there is hair in the bedsheets and pillowcases, most of the doors and furniture have water damage. It truly is a shame, because the hotel is very convenient, accessible and great location for shopping airport and the hospital.
The lobby personnel didn’t seem to care about the situation in the room, management was nowhere to be found, the only individual who seem to care and try to fix it was a security guard
The lobby personnel didn’t seem to care about the situation in the room, management was nowhere to be found, the only individual who seem to care and try to fix it was a security guard
EDUARDO
The service was good. Our son enjoyed the pool and the food
Rodrigo
Nice hotel
Kevin
Ac was not working. Drunk people were making a lot of noise in the next room and the staff did not do anything about it. Overall, this place sucked
Tricia
Convenient location, less than 10 mins to get to the airport. The staff super professional, very kind.
JORGE
Regular
Ramon
This property it’s ok. I liked the mall being walking distance with security.
Analine
Todo bien.
Juan
Everything is excellent. Thank you!
TOMAS
Unclean room: the bed was too dirty and the bathroom was uncleaned
JAMIE
Friendly staff, festive decorations
Shemo
IS VERY QUIET
Verified traveler
All good
Nancy
AMAZING
Mary Dolores
Everything was wonderful great Service next to Mall close to Beach.
Daniel
I stayed at this hotel back in 2019 when I visited Veracruz the first time and I liked it so much that my wife and I decided to stay there. Price is relatively inexpensive and the breakfast is pretty decent too! Two things I have gripes about. The first is the lack of hair dryers in the rooms. It seemed that they used to have them in all the rooms before and now they don’t. Maybe People stealing them? The other gripe is that the toilets are not well maintained. The chain that held and pulled the plug inside the toilet kept “falling off”. Each flush, I had to open it and reattach the chain. Other than those 2 things, not too bad. It worked out for us because the hotel is conveniently located between my wife’s parent’s house and her sister’s house.
Maria
There were little minor thinks, in the shower water drained too slow, you have to stand and have your feet immersed in the water, had to turn water off, to prevent overflowing, food was excelent.
I requested toilet paper that didn't besought, toilet was making noise, we had yo turned water off to stop noise, I reported yo them, that should be done by cleaning crew.
I requested toilet paper that didn't besought, toilet was making noise, we had yo turned water off to stop noise, I reported yo them, that should be done by cleaning crew.
Carlos
I Like the facilities. Don’t like the location
Omar
Good value hotel
Good hotel attached to a Mall. Maybe it is time to start renovating the rooms.
Jose
There was a strong cigarette smell coming from the ac vent. Reported it, they took a while to get back and offer a room change.
Charity
We didn’t stay for long because we had to catch an early flight out, but the main problem was that the AC was not working and we were not able to sleep at all. It gets very hot in Veracruz and it literally felt like an oven. They were nice enough to move us but it was an inconvenience to move rooms at 1am when we had to be up at 5am. The room they moved us to was only a tad bit colder then the first room.
William
It's like a gated community and it feels secured. Nice looking hotel but could use some cleaning on the glass entrance door and elevator
Verified traveler
Not the greatest for the money but it's OK everything is a 1000 miles away
need the major renovation.
Verified traveler
For the price is a good place, for the add sayin Thad it have Access to water park it a Lie, The tile on the pool are broken one of the kids got a cut on the foot.
Verified traveler
Very good location
Jose
I think the parking fee should be covered by the hotel. Overall the hotel is very well kept, but shower curtains and pillows could benefit from an update.
Verified traveler
The parking requires payment every time going out, unless the parking ticket get signed by the hotel staff.
DONALD
Close to the airport
Vreat for a short stay convenient near the airport.
Jairo
Is close to shopping restaurants and a safe place to stay..
Juan C
cleanliness is an area for improvement!
Verified traveler
Excelente hotel, bonitas habitaciónes y muy Cómodas
Rickayyy
Spacious and clean awesome view and gray weather thanks
Jose
Great for solo or business trip
The location and service is great, pillows were not so comfortable. It needs better maintenance, nothing to serious. Some rusty screws in the bathroom.
Verified traveler
THE ONLY THING I DID NIT LIKE IS THE LOCATION. IT LOOKS LIKE YOU ARE IN AN INDUSTRIAL PARK BUT THE HOTEL IS VERY NICE NO MATTER WHERE IT IS LOCATED.
Verified traveler
No hay cafetera en la habitacion y lavabo no tiene buen desagüe, se estanca mucho el agua.
GinaM
Well located to the airport and modern day shopping, but a lack of maintenance and common area cleaning is noted. The room was very basic and clean; however, the walls and floors in the room corridor hallways and the elevator cab are soiled with stains and scuffed. I was only at the hotel for 9 hours and during this time the balcony door did not lock (I was on the 2nd floor so this was important), the balcony door on the room I moved to did not open, the toilet was running and the fan on the A/C unit squeaked. All a sign of a lack of property maintenance.
Tim
Had a great stay one night while in Veracruz. My only complaint is really not the fault of the hotel: we couldn't get the SEC Championship game on TV and a party below us had the bass in the music turned up so loud we heard it on the 4th floor. The room however was comfortable and clean. Breakfast was great. Service was outstanding.
joel
Wall need more noise canceling we can hear our neighbors conversations every night
Very convenient have a shopping mall next door just crossing the parking lote
Very convenient have a shopping mall next door just crossing the parking lote
Verified traveler
Non airport transfers available
Transportation service is not available
Verified traveler
Very convenient for our needs.
Too far away from the city
Too far away from the city
Verified traveler
Excellent hotel highly recommended... perfect stay
Shantanu
Very Average hotel
I booked hotel from hotel.com however when I arrived here, there system was not showing my reservation. Internet is weak in rooms. One complimentary bottle of water in first day only. No money exchange facility. No wake up call facility.
Restaurant food is average. They claimed to have free airport drop but actually they don't provide. No discounts for gold members in food as mentioned on hotel.com website. Overall, poor experience.
Restaurant food is average. They claimed to have free airport drop but actually they don't provide. No discounts for gold members in food as mentioned on hotel.com website. Overall, poor experience.
Felix
Short transit stay
Over all I will say great, small inconveniences but all pretty much good.
Breakfast was great, ice request was a little delayed, no iron, no fridge, no coffee maker in the room we’ve stayed but it’s a nice hotel for the price.
Definitely will stay again.
Breakfast was great, ice request was a little delayed, no iron, no fridge, no coffee maker in the room we’ve stayed but it’s a nice hotel for the price.
Definitely will stay again.
Felix
Quick trip /great place
Everything was pretty much great but cleanliness of public areas seemed to be not as clean as the last year 2018 we’ve stayed.
Breakfast great, over all food we will return again.
Breakfast great, over all food we will return again.
Verified traveler
I have nothing to say about the hotel it was great.
Verified traveler
Not a great place.Not a great place.Not a great place.Not a great place.
Verified traveler
Sort of far from most things but near a new outdoor strip mall that you can walk to. There's a play place in the strip mall perfect for little ones. Otherwise the hotel was simple and clean.
Verified traveler
Everything was nice clean except went I check in they make us wait in lobby for 13 minutes they said room was not clean .
Verified traveler
I like the ubication of the hotel. The service was very good. The 24 hours taxi was excellent!
DNice
The front desk was very friendly and welcoming. The rooms were clean and well kept. Nothing to be excited about, but it was perfect for a 2-day stay. The hotel was very close to shopping, dining, and entertainment and near the airport! I would stay here again.
Verified traveler
Near to everything, airport, mall & easy access to highways without traffic.
Verified traveler
Enjoyed the 50% off promotion! Liked the breakfast buffet.
Verified traveler
Quiet and clean...in a good area
Thanks...Expedia
Thanks...Expedia
Verified traveler
It’s very close to the airport rooms are clean and comfortable. Shopping and dining just across the street. Perfect for overnight stay before our early morning flight.
Jose
Nice hotel, the staff is friendly. Just hope the personnel behind the counter and check in were more friendly.
Dianna
This hotel is located in a very undesirable area of town. I wouldn't recommend it for the inconvenient area of Veracruz that it is in especially with the construction going on very close to the hotel.
Verified traveler
New facility unfortunately doesnt live up to it and doesnt match to other beach resorts. How can you not have AC in elevator or hallways. Also build a shower with no cover just a curtain? Then no incline. Also out of town. Cons are new, and nrxt to mall and cinema. Also waterpark. Just depends what you aeek
Karen
Excellent service by the employees, i like the restaurant very clean. Laundry services is expensive. 90 % recommended.
David
So So
Check in was easy and the clerk was cheerful and attempted to be helpful but my Spanish is poor.
The swimming pool was not available due to my late arrival and early departure and there was no flexibility about that.
Breakfast was denied by the kitchen staff even though it had already been placed out since I had to leave a few minutes before it opened to catch my plane. It was an unpleasant interaction.
The hotel did not provide an airport shuttle which was advertised. I was able to hire a taxi but believe I was overcharged based on my taxi ride to the hotel the day before.
The swimming pool was not available due to my late arrival and early departure and there was no flexibility about that.
Breakfast was denied by the kitchen staff even though it had already been placed out since I had to leave a few minutes before it opened to catch my plane. It was an unpleasant interaction.
The hotel did not provide an airport shuttle which was advertised. I was able to hire a taxi but believe I was overcharged based on my taxi ride to the hotel the day before.
Margie
A very nice hotel; we have been staying there for several years, every time we come to Veracruz. But the cleanliness has declined lately. The top of the dresser had dirt or crumbs on it when we entered the room. The bathroom has some unclean spots. There was garbage on the floor in the hallway and the hallway floor was dirty. These are details that should be attended to, because otherwise it is a very nice hotel in a great location.
Carlos
Close to a shopping center a hospital and a waterpark
Oralia
I was let to believe that breakfast was provided to all guests, and to my surprise when I went to have beeakfast with my family i was charged. The food was not that great for the amount i was charged. Also, the stay in March was much better. The rooms were more clean, and the service was much better. I booked 4 rooms and one was not available until sometimes that evening. Being that this was an unpleasent stay, and do t think I will stay there again.
Jose
Nice hotel, but offer airport shuttle and the really is not shuttle available, beginning at the 9 am say the front desk manager.
Verified traveler
The hotel is quiet and comfy. Staff is very helpful and friendly. The only thing that I see that the hotel needs is a private parking space.
Gabriela
Increíble service!!! Front desk staff is extremely friendly, the rooms are very clean and the whole place smell so good. Highly recommended.
Marisol
Very poor service ... people complaining for no reason and no air conditioning...also staff giving unexpected fees
Verified traveler
great economical place to stay by the airport.
excellent for those who want to be close to a nice and very modern mall and restaurants.
Rafael
For the price is okay
To noise the room I have was close to the elevator too noisy.
Verified traveler
Safe parking lot and near to shopping mall and restaurants.
carlos
Nice hotel really close to shopping center
A really nice hotel to stay close to the airport and a shopping center or the hospital
Jose
The hotel is ok, I was there with 2 of my children. The area is ok for an overnight or even a weekend stay. Close to the airport.
Location & surroundings
Yes Inn
Av. Circuito Nuevo Veracruz 835, Veracruz, Mexico
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 46 more nearby hotels
Yes Inn
31 hotel photos
