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Hotel Puerto Inn

Veracruz · Mexico

Av Cuauhtemoc Norte 70View location

6.8/10Good144 Reviews
Cleanliness6.4/106.4
Service6.8/106.8
Comfort7.6/107.6
Condition6.2/106.2
Neighborhood5.6/105.6
Amenities5.8/105.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Puerto Inn

Enjoy a refreshing dip in the outdoor pool or work out in the fitness center at Hotel Puerto Inn. Located in Veracruz, you'll be within a 10-minute drive of Veracruz Harbour and Zocalo, and a short drive from the Veracruz Aquarium and World Trade Center Veracruz.

This hotel offers complimentary Wi-Fi, concierge services, and a picnic area. Savor lunch at the on-site restaurant, or order room service during limited hours. Cooked-to-order breakfasts are available daily for a fee. The hotel also features a business center, 24-hour front desk, and luggage storage. Free self-parking is available.

The 70 air-conditioned rooms offer flat-screen TVs with cable, complimentary Wi-Fi, private bathrooms with showers and complimentary toiletries, safes, and desks.

Read more about this hotelShow less

With a stay at Hotel Puerto Inn in Veracruz (Playa Linda), you'll be within a 15-minute drive of Veracruz Harbour and World Trade Center Veracruz. This hotel is 8.5 mi (13.6 km) from Plaza Las Americas Shopping Mall and 1.4 mi (2.3 km) from Veracruz Institute of Technology.

Make yourself at home in one of the 70 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 80.00 to 100.00 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Spanish

Nearby attractions

Veracruz Institute of Technology 2.3 km / 1.4 mi
Hospital Pemex 2.6 km / 1.6 mi
Veracruz Harbour 4.5 km / 2.8 mi
Zócalo 4.7 km / 2.9 mi
Fototeca 4.8 km / 3 mi
Veracruz Cathedral 4.8 km / 3 mi
Cascada el Encanto 4.8 km / 3 mi
Flea Market 5 km / 3.1 mi
Malecón de Veracruz 4.6 km / 2.8 mi
Teatro de la Reforma 4.9 km / 3.1 mi
City Museum 5 km / 3.1 mi
Museo de la Ciudad de Veracruz 5 km / 3.1 mi
Monument to the Veracruz Heros 5.2 km / 3.2 mi
Centro Cultural Atarazanas 5.2 km / 3.2 mi
Carranza Lighthouse 5.4 km / 3.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 70
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Room service
  • Currency exchange facilities
  • Lift access
Show 13 more facilities & services
  • Terrace
  • Concierge
  • Luggage room
  • Restaurant
  • Meeting room
  • Business centre
  • Outdoor freshwater pool
  • Children’s swimming area
  • Game room
  • Breakfast
  • Picnic
  • Non-smoking establishment
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Hotel Puerto Inn

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel Puerto Inn

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Hotel Puerto Inn

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hotel Puerto Inn

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hotel Puerto Inn

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Puerto Inn

6.8
Good
144 Reviews
Cleanliness
6.4 /10
Service
6.8 /10
Comfort
7.6 /10
Condition
6.2 /10
Neighborhood
5.6 /10
Amenities
5.8 /10
50 reviews shown
4/10
Poor
01 Jan 2025
Sally
Place was underwheming. Not enough onsite parking to advertise it as such. No towels in the bathroom and we had to ask. Bathroom was very dirty.
4/10
Poor
20 May 2024
Eduardo Jesus
Mala administración todo mal
Leisure Partner
2/10
Poor
01 Apr 2024
Carlos
Pésimo servicio. Instalaciones horribles. Todo sucio y descuidado. NO LO RECOMIENDO!!
Leisure Family
8/10
Excellent
16 Nov 2017
Bryce

Veracruz hotel

Good hotel for price. Very friendly staff
Location: needs restaurants.
10/10
Exceptional
28 May 2026
Fabiola
Buena ubicacion, todo muy limpio. Habitación amplia y comoda. La pantalla tv se me hizo algo chica para lo grande del cuarto seria el unico detalle de ahi todo excelente. El AA enfrio super bien. Lo recomiendo, tiene alberca. No es petfriendly.
Family
2/10
Poor
21 Mar 2026
Carlos
Nos preocupó mucho la limpieza del lugar

Las paredes tenían hongos
Family_with_children
8/10
Excellent
21 Mar 2026
Ximena
La habitación estaba limpia, el aire acondicionado funcionó.
Friends_and_family Family
2/10
Poor
20 Mar 2026
Edgar
Hay mucha plaga de moscos no sirve el internet precio alto para nivel del hotel no hay agua caliente definitivamente jamás regresaría a este hotel
Family_with_children
8/10
Excellent
20 Mar 2026
Eleazar Emilio
Si funciona el. Lima
Self
10/10
Exceptional
15 Feb 2026
Omar
Lo normal
Friends_and_family Family
10/10
Exceptional
17 Nov 2025
Andrea
Si todo muy bien la atención de la señora de la recepción excelente muy linda y atenta
Leisure Family
6/10
Pleasant
02 Nov 2025
Hernandez
Oferecer café da manhã.
6/10
Pleasant
31 Oct 2025
Josue
De todo un poco ....para las noches de paso está muy bien y económico
Leisure Family
10/10
Exceptional
27 Oct 2025
PAOLA VANESSA
Limpio
2/10
Poor
26 Oct 2025
Jacqueline
Hice la reservación a través de Expedia y no se respetó, al llegar al hotel todo está ocupado y mi lugar nunca se reservó.
Leisure
2/10
Poor
22 Oct 2025
Erik
Me descompusieron mi camioneta y no se hicieron responsables es ma se ofendieron me me gritaron el gerente
Leisure
4/10
Poor
22 Oct 2025
Guadalupe
Las instalaciones presentaban humedad
10/10
Exceptional
22 Jul 2025
Luis
buen servicio
2/10
Poor
16 Jun 2025
Marcos axel
Nada
Business
8/10
Excellent
16 Jun 2025
Rosa
Según la aplicación cancelo antes o no reporto mi reservación
Business
6/10
Pleasant
15 Jun 2025
Domingo
Para descansar ok
Friends_and_family Family
6/10
Pleasant
05 Jun 2025
Luis Ismael
Gracias
6/10
Pleasant
05 Jun 2025
Luis Ismael
Nos asignaron habitación frente a la alberca y estaba todo mojado, intentando caminar por ahí.
Leisure Friends
6/10
Pleasant
03 Jun 2025
Miguel
Falta mantenimiento a las instalaciones hidráulicas,mala iluminación en pasillos y poca seguridad en chapas de puerta principal de acceso a la habitación en mal estado
Business Self
10/10
Exceptional
07 May 2025
Jesus
Bien
Leisure Family
4/10
Poor
07 May 2025
David
Cuenta con un estacionamiento bastante insuficiente y solo hay 1 persona para atender todo el hotel
Leisure Family_with_children
6/10
Pleasant
22 Apr 2025
NESTOR
Buen hotel para pasar la noche, si no encuentras otra opción, algo caro para lo que ofrece
2/10
Poor
21 Apr 2025
OSVALDO
no expiden la factura
2/10
Poor
21 Apr 2025
Esli

Hotel Terrible

No dan toallas, el papel igienco solo medio rollo, la ducha se encharca, el baño todo el tiempo mojado, y en general el lugar es bastante desagradable.
Friends_and_family Family
2/10
Poor
20 Apr 2025
Abbad
Reserve llegue y no estaba la reservación no hay nada de empatía sólo dijeron no hay nada y usted ya realizó check in mientras que yo no hice nada. Me dejaron a la 11 de la noche sin habitación con mi familia dos bebés y sin haber nada donde hospedarse.
Leisure Family_with_children
10/10
Exceptional
20 Apr 2025
Karla Maria
Increíble, Ideal para volver aquí
Friends_and_family Family
10/10
Exceptional
19 Apr 2025
Arturo
En general la limpieza es fundamental en una habitación
Leisure Family_with_children
2/10
Poor
19 Apr 2025
Verified traveler

PÉSIMO HOTEL

Me fue mal demasiado ruido hasta las 2 am, todo estaba sucio la regadera, el baño y el piso, nisiquiera tiene un buen estacionamiento, ni toallas y basura por todos lados
Friends_and_family Family
2/10
Poor
31 Mar 2025
Verified traveler

Pésimo

Falta de servicio al cliente, muy caro para lo que es, pésimo
Friends_and_family Friends
10/10
Exceptional
30 Mar 2025
José Juan
Excelente el servicio
6/10
Pleasant
24 Mar 2025
Modesta maribel

Es aceptable pero está descuidado tiene Detalles

El hotel está descuidado no hay suficiente lugar en el estacionamiento la habitación en general aceptable pero había un aire acondicionado de a lado que se escuchaba muy muy fuerte las habitaciones se escucha el ruido de la gente que habla o se baña a lado es la pared de tabla roca muy delgadas la puerta no tiene una chapa de buena calidad las camas bien y sábanas limpias
Partner
6/10
Pleasant
23 Mar 2025
Gema Esmeralda
Le personal tiene excelente trato,
8/10
Excellent
18 Mar 2025
Junior Jesús
.
Leisure Friends
8/10
Excellent
10 Feb 2025
Raul
Hace falta mantenimiento y un poco mas de limpieza no habia agua caliente
8/10
Excellent
04 Feb 2025
Guillermo
Buena.
Business_and_leisure Family
4/10
Poor
31 Jan 2025
Rosario
No servía el aire acondicionado de 2 habitaciones. No se realizó limpieza 1 día.
Leisure Family
6/10
Pleasant
16 Jan 2025
NOE MIGUEL
No sirve las televisiónes
Leisure Friends
4/10
Poor
03 Jan 2025
Isabel
Aun sigo esperando las facturas que solicité
Business_and_leisure Family
2/10
Poor
31 Dec 2024
Judith Alim
Es muy sucio, no funciona al 100 el aire, ni el wifi, ni el agua caliente
Leisure Family
2/10
Poor
31 Dec 2024
Fernando
No lo recomiendo
4/10
Poor
31 Dec 2024
Judith Alim
No es como se ve en imágenes, el internet, el agua caliente así como el aire acondicionado fallan y la limpieza no es buena, pues encontré una cucaracha
Leisure Family
10/10
Exceptional
31 Dec 2024
Carlos Enrique

Comodidad y tranquilidad

Muy cómodas las camas.
Friends_and_family Family
2/10
Poor
30 Dec 2024
Marco
Solicite 1 habitacion y hasta que me cambie 3 veces de cuarto pude tener agua potable en la misma
4/10
Poor
30 Dec 2024
Karla
Les falta atención en el servicio. La habitación olía mucho a humedad, no salia agua de la llave caliente de la regadera, para una reservación de 2 personas solo dejaron una toalla para la llegada y cuando limpiaron el segundo día no dejaron toallas cuando se solicito a recepción dijeron que esperara 1 hr. Después se bajó a la recepción a solicitarlas dando más tiempo del que mencionaron y dijeron que en 10 minutos las llevaban, paso media hora más y se volvieron a solicitar por teléfono y el encargado que dijo que las llevaría ya no estaba, había entrado el servicio de la noche quien dijo que no tenía toallas en lavandería y que estarían disponibles hasta el otro día. Por último saco 1 sola toalla de otra habitación vacía. No tienen insumos suficientes o no les interesa. Y no tienen servicio de comedor como se menciona en la aplicación
Leisure Family
2/10
Poor
29 Dec 2024
norma angélica
Eramos 4 personas solo nos dieron 3 toallas que porque ya no había. El internet nunca funcionó, el control del aire fallaba. Y el personal nada amables.
Leisure Family

Location & surroundings

Hotel Puerto Inn
Av Cuauhtemoc Norte 70, Veracruz, Mexico

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Hotel Puerto Inn

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