Name: Kumara Serenoa by Lopesan Hotels
Address: Avenida Fritidresor, 4, Campo De Golf De Maspalomas, 35100, ES

10/10

Exceptional

10 Jul 2026

Elouise Mary Ann

This is the fourth year we have stayed. We love the place. Staff from reception, bar, restaurant and cleanwrs are all locely and friendly. My husband really enjoyed Daniel making vodka tonics for him. The place is clean and tidy and best of all it is quiet. I would happily visit for a 5th year.

Partner

10/10

Exceptional

19 Jun 2026

Ciaran

The room is located in a semi circle of accomadation . The room was very large with two single beds . The beds were very comfortable with quality bedding ., The furniture in the room work table , double sofa with a espresso coffee machine as bonus ., The bathroom was excellent , spotless , very strong rain shower enclosure ., The resort is top quality with large pool , pool lounging area and entertainment area. I partook in full board , breakfast and dinner was excellent wort varied choice for both male sittings .. I would highly recommend this premise 10/10

Self

10/10

Exceptional

26 May 2026

Peter

Room kept spotless staff excellent breakfast very good lots of choice parking was not really adequate not enough spaces

Partner

10/10

Exceptional

21 Apr 2026

georges

Excellent experience and mostly because the staff were so attentive and pleasant

6/10

Pleasant

13 Apr 2026

Noemie

It was a nice place, breakfast was good as well however parking was limited and we had to park outside the property several times. In addition what was disappointing is that the adults only pool can only be accessed if you have an adults only room rather than being for adults only.
This means that the majority of people gather around one pool rather than being able to access both.
The two pools was one of the selling points for us and we did not realise you needed to book specific room types, so be aware when you book your room.

Partner

10/10

Exceptional

07 Apr 2026

Darrell

Really great hotel

Partner

2/10

Poor

24 Mar 2026

Gustavo

My agency tried to get in touch with them for an urgent cancellation due to hospitalisation ignoring them by phone and email. Shameless and greedy!

Friends_and_family Family

2/10

Poor

21 Mar 2026

Denisa

I was very disappointed with this property. It does not feel like a hotel at all, and unfortunately I cannot recommend it.

The main issue is the staff. In particular, the evening service staff were quite unpleasant. There was one lady, with dark red hair and glasses, who was especially rude and unprofessional.
Overall, I did not find the staff friendly or welcoming, which really affected our experience.
The only positive mention goes to Alexandra at reception, who was absolutely lovely and very helpful — I truly recommend her.
However, apart from that, the rest of the staff left a lot to be desired. For this reason, I do not recommend this place at all.

Family_with_children

10/10

Exceptional

11 Mar 2026

Jane

The room was lovely, the staff were very helpful, the food was good quality however I wish there was more vegetarian or pescatarian options as it was very meat heavy

Friends_and_family Family

10/10

Exceptional

12 Feb 2026

floyd

Low-rise, relaxed, uncrowded, clean, nice breakfast buffet

Partner

8/10

Excellent

28 Oct 2025

Andrew

Lovely hotel and staff. Plenty of staff to ensure all remained clean and spotless and they do work tirelessly to this end too. Reception staff always nice, pleasant and helpful too. Food and drink fairly priced and of good quality too, so no complaints. Pool area very clean and plenty of beds available for all. I liked that there is no smoking pool side. A smoking area is provided not too far away.

Leisure Partner

10/10

Exceptional

05 Sep 2025

Ewa

The hotel was really good from the start to finish!

Leisure Family_with_children

10/10

Exceptional

01 Sep 2025

Venujah

We really enjoyed our stay at Kumara. It was a great place for family; it has a shallow pool for small children as well as a small play area. The layout allowed us to stay outside our room whilst being able to watch our little one in these areas. The hotel was extremely clean.

Only negative we have is food could be better for small picky eaters, by no means healthy but suggestions would include eg pizza, chicken nuggets; (there was more variety for adults).

Leisure Family_with_children

8/10

Excellent

05 Jun 2025

Rubishaa

Very secluded and all nice staff, always accommodating and letting us know all the information required for our stay.

Leisure Friends

10/10

Exceptional

17 Mar 2025

Kristie

Nice place to stay

I enjoyed my stay here, even though it was very short. Just to sleep before an early morning flight. I really appreciated how they assisted me in arranging a taxi to the airport the night before my flight. And, since I’d be missing the included breakfast, they packed me a bagged breakfast/lunch of donuts, a sandwich, an apple, and a bottle of water. Very kind of them and exceptional customer service. The room was also clean and comfortable. I’d stay there again and I definitely recommend it to other travelers. Thank you!

Self

10/10

Exceptional

28 Jan 2025

Mark

Lovely place

Lovely and peaceful. Nice rooms around a large pool which was heated in the winter. Beds are comfortable and bathrooms are lovely. Breakfast was ok, plenty of choice but can be busy. All staff were friendly and the entertainment (activities during the day and poolside and evening entertainers) were great. The only downside is the location, it’s a long walk to anywhere else or a taxi and the footpaths locally are terrible.

Self

10/10

Exceptional

31 Dec 2024

Sandra

Perfect stay

Leisure Family

8/10

Excellent

08 Dec 2024

Adrianna

Overall the hotel was lovely, breakfast was very good, staff was very friendly and kind. The lady from entertainment team was great with pilates and stretching classes.

However, there were a lot of 'hidden' fees which I didn't like. You want to play ball pool - pay; want to use safety box in your room? pay. You need to iron your clothes? you need to pay for laundry service per each item you need to iron. Also, if you opt in for all inclusive a lot of drinks are not included in it. It didn't matter much for me as i'm not a drinker. Location wise - if we didn't have a car it would be tricky as the hotel is bit far from main centre.

Leisure Partner

10/10

Exceptional

15 Oct 2024

Michael

Delivered on their images!

This property delivered on all the images they offer in their profile. Contemporary, clean, great staff, and great experience.
The 1 thing is that is somewhat remote from the dunes or town. If you prefer all inclusive - a great option. Otherwise reception will call you a taxi within minutes.

Self

8/10

Excellent

21 Jul 2024

JAY

Decent place with nice pool area

The hotel has a nice entrance and lobby area where you can sit and enjoy views of the rest of hotel. I got my room just after 2pm (check in time).
There are lower rooms down at pool area level and upper rooms which surround the pool one level up. There is an optional secluded adults area which have same rooms and a small pool which you pay extra for if you want to be away from busy family area main pool.
Junior suites were decent. Nice bedroom, small lounge with TV, and a nice spacious modern bathroom with shower. They forgot to put a coffee machine in my room. You only get water bottle on first day, rest of time you need water you've to purchase. I found the AC in room a bit weak, you don't feel it much coming out of vents. You have to put it on for sometime for the room to get to required temperature.
Restaurant area has a bar near pool where you can have drinks and snacks. Service is ok... But some of the staff can't speak /understand English well enough in my view. You have to repeat yourself.
Main restaurant area seating is ok, slightly small and congested compared to other hotels I have been. So you keep having to dodge people if the place is busy. Food is average in my view. Fish was terrible. Other dishes such as beef and chicken were good. Not a huge selection of deserts like other hotels.
Service was friendly enough and efficient.
Parking is available outside.

Friends_and_family Friends

8/10

Excellent

28 Apr 2024

ian

Nice hotel , location away from resort centres so need car or taxi , no amenities close by

10/10

Exceptional

22 Mar 2024

Claire

Very quite resort we was 20 girls on a hen do!
We wasn’t being loud but two people asked us to keep noise down we was only talking around the pool in the middle of the day!
Great for family’s and older people.
They should provide free water in the rooms.
And coffe in room is only one per person per day.

Leisure Friends

8/10

Excellent

09 Nov 2023

Andrew

Have stayed here a few times, it’s great for a relaxing break with a nice pool

Friends_and_family Friends

8/10

Excellent

20 Jun 2023

Ross Oliver

Great hotel and excellent staff. I just didn't like the location. Nothing near by and the surrounding area is run down and empty. Hotel is fantastic so we just stayed inside for three days .

Leisure Partner

10/10

Exceptional

09 Jun 2023

Deborah

The hotel was very clean and the rooms were comfortable. The staff were very efficient and looked after you

Leisure

10/10

Exceptional

04 May 2023

Katarzyna

Lovely place outside noisy center!

Amazing place with amazing service!

Partner

10/10

Exceptional

07 Apr 2023

Dragan

Wonderful staff. Amazing pool and overall beautiful property.

Leisure Family

8/10

Excellent

19 Feb 2023

Antonia

This was a lovely property but quite remote, if you want to walk to playa Del ingles it’s 40 mins as you can’t get through bu the golf club sand dunes so on the map it looks like you are really close , also no tea making facilities, only coffe machine which was disappointing

Leisure Partner

10/10

Exceptional

27 Dec 2022

Stephen John

A

Leisure Family

6/10

Pleasant

14 Sep 2022

Michael Joseph

Check in chaotic. First time I have ever been asked to fix a time on check in for breakfast, lunch and dinner. Housekeeping was not great - linen not changed for several days even when requested. Smell of drains. Area around pool dirty with old cups and straws that other customers don't place in bins. Alot of confusion around all inclusive and extra all inclusive. Kuch nicer hotels in same area for price range

Leisure Self

10/10

Exceptional

03 Aug 2022

Dhruven

View is breathtaking especially during good weather. The pool is phenomenal, clean and good looking. Rooms were nice and clean and the property design is modern and slick. Can’t say anything to improve. 5/5

Leisure Family

2/10

Poor

22 Jul 2022

Verified traveler

Broken A/C

Upon arriving on our second day, we were unable to enter our room due to a difficulty with our key. We went to the front desk to receive a new key but the front desk personnel was on the phone. Waited 15 minutes to speak with him because he was unwilling to take a moment on hold and help us with our key. Then, after finally receiving our key, we entered our room to find our air conditioning not working. Called the front desk this time and he had a repair man come to our room. After taking apart the air conditioning, the repair man told us to wait 20 minutes and then call the front desk if it was still not working. After 20 minutes, it was still not working so we called the front desk. He had no solution. We decided to walk down to the front desk and request a new room. After waiting another 30 minutes to speak to him, the man at the front desk did not want to move us to another room and even suggested we were lying about the air conditioning being broken ~ which we found shocking ~ but we were eventually moved. The whole experience was unpleasant ~ and for us, unacceptable. We would not return and we would not recommend.

Partner

8/10

Excellent

19 Apr 2022

Raminder

Great family hotel , plan your travel

the stay was great - nice pool, entertainment, reception staff really helpful

Only things to watch out for - the ac doesn’t work well in all rooms, you need to buy water (we had a problem as we paid for dinner one evening but they wouldn’t give us water because we weren’t full board!!)

You do need to either walk a bit in main roads to get to places and take busses or be prepared to pay for taxis as the hotel is away from main places

There’s an excellent shuttle bus a few times a day to two local beaches though

Take your own nespresso pods as very expensive to buy from hotel

Otherwise great !

Friends_and_family Family

10/10

Exceptional

28 Mar 2022

Kirsty

Just a bit too far from the beach although a bus is provided.

Leisure Partner

10/10

Exceptional

16 Mar 2022

Neil

Staff very efficient and looking after all guests needs. Hotel rooms spotless daily cleaning service. Second stay in hotel within 6 months hope to return later in year.

Leisure Self

10/10

Exceptional

19 Feb 2022

Raymond

4 Star perfection in Gran Canaria

We had a fabulous week at the Kumara with great experienced staff.
Who couldn't do enough to keep things running smoothly. The food choices were exceptional. The junior suite clean and modern and facilities around the hotel good. Walking to the beach and other venues us about 20 minutes but pleasant enough if you are able.

Partner

6/10

Pleasant

13 Feb 2022

John

Four star facilities; two star mentality.

This is a stylish, modern resort-type hotel aiming for, but not entirely succeeding to achieve, high standards. The room was comfortable and in good condition. However, there were quite a number of unsatisfactory aspects to our stay.
1) Check-in was very slow and explanations were not clear. We noticed that reception was regularly under-staffed.
2) It is astonishing that they make a daily charge for use of the safe. Surely at the rate charged this could be included (which is the case in most normal 4-star hotels). At least we knew about this in advance.
3) Further meanness was shown by the charge for coffee capsules, of which there was no mention in advance. We bought 20 Nespresso-compatible capsules from a local supermarket for less than 7 Euro; the equivalent cost from the hotel would have been 25 Euro. Also mean-spirited was the charge for use of larger sunbeds.
4) Although the breakfast had a good range of items, most were of mediocre quality. It was also very surprising that in a resort hotel breakfast finished as early as 10am.
5) The hotel claims that the room curtains are black-out; they are definitely not.

Partner

10/10

Exceptional

24 Nov 2021

Neil

All staff went the extra mile providing excellent customer service. Slice of paradise nestled in a quiet location. If you don’t mind walking, have a car or use a mobility aid idea base. Solo disabled traveller impressed by the facilities for disabled guests. Daily maid service fresh towels etc.

Leisure Self

8/10

Excellent

01 Nov 2021

Julian

Spacious moden and clean suites, tasty buffet breakfast and very friendly staff.

One thing to address... Expedia states the suites have x2 Queen beds. This is incorrect. They have Single beds.

Leisure Family_with_children

10/10

Exceptional

16 Oct 2021

Jack

Stunning hotel, fantastic food and the staff looked after us incredibly well.

Leisure Partner

10/10

Exceptional

07 Oct 2021

Flora

Great place really recommend

Loved it big rooms, nice pools and decent price restaurants

Friends_and_family Friends

6/10

Pleasant

10 Sep 2021

Simon

It could be perfect.

Let’s start with the positive.

The cleanliness is superb. I have stayed in hotels all over the world & the rooms are cleaned to an exceptional standard. My only complaint is that the towels are like sandpaper. Soft towels please.

The pool is also a good size & depth. Again it is carefully cleaned twice a day.

When I checked in I was given a room with single beds and a dodgy door security. I wasn’t taken seriously. After midnight I could not get in my room & a staff member had trouble opening the door. Reception did not help until the next day. I had booked a queen bed & my new room had the right bed and the door worked perfectly. I believe reception should have helped that night. I had to prove the next day I had booked double beds. I am 52 & 6 foot & 102kg - I don’t do single beds.

After that the reception was superb.

The restaurant staff were excellent but the food lacked quality in many areas. The beef was too chewable and the chips were soggy and the MoJo sauce was tasteless. These are just 3 examples. The coffee machines were also plain awful.

My BIG complaint is that they charge a premium to use the room safe. WHY????? Surely hotels want their guests to feel safe. I have never known a hotel charge this before & I spoke to a hotelier friend of mine and he said this was madness as missing passports and money is every hotels nightmare.

I would stay here again as I know what to expect. It could be perfect for little extra effort.

Self

10/10

Exceptional

09 Sep 2021

Simon

Had a fantastic time staying here. I was slightly put off that some said they had had something stolen, but I booked it anyway. Throughout my whole visit I and my belongings felt totally safe - so please don't let this past review put you off. The pool was amazing and the rooms were perfect size and totally spotlessly clean. Totally modern aswell with an amazing shower. I will defo go back there again, and am looking to book again shortly.

Leisure Self

6/10

Pleasant

18 Aug 2021

Verified traveler

We went all inclusive but was left disappointed by the variety of drinks on offer, First night I asked for a jack Daniel’s was met with a loud bar maid aggressively telling me it wasn’t included.
Apart from this young lady the staff were great

Leisure Partner

8/10

Excellent

10 Apr 2021

Verified traveler

Good hotel, nice room and very friendly staff. However if the goal is to go to the beach I would not recommend it as it is 3 km walking distance from the beach. There is a bus shuttle but personally I do not want to take a bus to go to the beach and it is also only twice a day

Leisure Self

8/10

Excellent

30 Mar 2021

LUIS

Overall very good.

Friends_and_family Friends

10/10

Exceptional

16 Jul 2026

Dominique

Je recommande cet hôtel à 100 % ! Nous avons passé un excellent séjour. Tout le personnel est vraiment à l’écoute, attentif, souriant et toujours prêt à aider. Nous nous sommes sentis très bien accueillis du début à la fin.

Les équipes sont serviables, réactives et font tout leur possible pour que le séjour se passe parfaitement. L’hôtel est agréable, propre et l’ambiance est très reposante.

Merci à toute l’équipe pour votre gentillesse et votre professionnalisme. Je recommande vraiment cet hôtel et j’y reviendrai avec grand plaisir ! 😊

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Thomas

Had a great stay. Food variety at lunch and dinner could have been better. Great breakfast though

Family_with_children

8/10

Excellent

02 Jul 2026

Larissa

Das Essen war sehr lecker und die Auswahl für alle ausreichend, das Zimmer war grundsätzlich sauber, es hätte nur mal gesaugt werden können, das Personal war freundlich, der Poolbereich war sauber, einziger Kritikpunkt: die Getränke beim Essen wurden trotz das man das leere Glas gesehen hat nicht wieder nachgefüllt - wollte man die Getränke aber dann selbst neu holen wurde man darauf hingewiesen das das für einen gemacht wird - dies ist aber nicht automatisch passiert

Partner

8/10

Excellent

02 Jul 2026

Lars

Fint hotell, god frokost.Stort sett hyggelig personale. Kun en dispenser for brus, alltid kø i baren.

Friends_and_family Family

6/10

Pleasant

29 Jun 2026

Sana

Leider würden wir nicht mehr wiederkommen. Sehr schade. Bilder locken an, vor Ort ist aber kein Strand sondern „Falscher Sand“. Die Bettlaken waren mit orangen Flecken versehen und hat uns sehr geekelt. Das Personal empfanden wir als eher unfreundlich, es kam fast nie ein Hallo beim Vorbeigehen und beim Einchecken waren wir ebenfalls sehr unzufrieden.
An sich ein schönes „Hotel“ (wohl eher Village oder Häuser, die ineinander gebaut sind), aber weder die Lage, noch Sauberkeit, noch Personal konnte überzeugen. Schade

Partner

10/10

Exceptional

30 May 2026

Estefania

Experiencia fantástica, hotel maravilloso, el personal, la comida, la limpieza…todo de 10

Partner

10/10

Exceptional

22 May 2026

Petra Monika Di

Die Zimmer wurden immer sehr gründlich gereinigt und es wurde gut aufgeräumt

Partner

10/10

Exceptional

19 May 2026

Delphine

Très bel hôtel calme, bien situé.

8/10

Excellent

15 May 2026

didier

Le petit déjeuner manque d'omelettes. Les rideaux de chambre ne sont pas occultants, trop de luminosité, on ne peut pas dormir. Les dessus de table devraient être changés à chaque utilisation, passer un simple coup de chiffon et poser ses couverts sur ceux du précédent est très sale.

Friends

8/10

Excellent

12 May 2026

Ana Belén

Desayuno

Self

10/10

Exceptional

25 Apr 2026

Philippe

Perfecto

Self

10/10

Exceptional

11 Apr 2026

Cécile

Magnifique séjour!
Hôtel magnifique, piscine superbe, personnel charmant, buffet varié et généreux! On y reviendrait sans hésiter.

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Aref

This hotel is very great in giving good service and help for its customers. Reception staff is great. The all inclusive deal was very nice to have. Great pool. Clean and fresh rooms. They were very helpful the whole stay.

Partner

10/10

Exceptional

13 Dec 2025

Holger

Eine sehr schöne und geschmackvoll eingerichtete Anlage. Die Zimmer sind sehr groß und modern. Nachts ist es sehr ruhig. Das Essen war super.

Leisure Friends

8/10

Excellent

20 Nov 2025

Thomas

Hyggelig sted, men små rom.

Self

6/10

Pleasant

27 Sep 2025

Per Gunnar

Et helt ok hotel, vanskelig å si noe mer. Da det var kun én natts overnatting

Leisure Partner

8/10

Excellent

04 Sep 2025

Marion

Bonne expérience en famille

Chambre très confortable, personnel très gentil

Friends_and_family Family

10/10

Exceptional

21 Jul 2025

Cléo

Super séjour ! Avec une belle piscine et une belle chambre nous reviendrons avec grand plaisir !

Leisure Partner

8/10

Excellent

06 Jun 2025

Lorena

Wir waren ca zum 4x im Hotel. Es ist eine wunderschöne Anlage, freundliches Personal und hat alles was es für einen gelungenen Aufenthalt benötigt.
Vegetarische und vegane Gerichte können auf Wunsch aus der Karte ausgewählt werden müssen aber explizit erwähnt werden sonst ist das Buffet sehr fleisch bzw tierlastig. Aber alles schmeckt sehr gut und frisch.

Leisure Family

10/10

Exceptional

01 Mar 2025

Thomas

Eine sehr schöne Anlage mit ruhigen komfortablen Zimmern und leckerem Essen.

Leisure Self

8/10

Excellent

05 Jan 2025

Jochen

Schöne kleine Anlage. Alles noch recht neu und sehr gepflegt. Das Personal ist immer sehr nett und serviceorientiert. Das Meer mit den touristischen Spots Faro oder Playa Ingles ist fußläufig ein gutes Stück entfernt, da der Goldplatz das Gelände von den Dünen trennt. Es gibt aber kostenlose Shuttlebusse und Taxis sind auf GC auch günstig. Wir hatten einen Mietwagen, daher war das nicht relevant. Das Frühstück war sehr gut und hat für jeden Geschmack etwas dabei. Das Abendessen haben wir nur ein mal getestet. Es war ok, aber keine kulinarische Offenbarung. Wir haben lieber die zahlreichen Restaurants in Maspalomas genutzt.
Im Zimmer gab es eine Kapselkaffeemaschine und einen kleinen Kühlschrank für die persönliche Nutzung.
Leider gibt es keine Liegestühle die zu den Zimmern gehören. Das wäre nicht schlecht gewesen, da unsere Suite in der oberen Reihe war und ein eigenes kleines Stück mit Kunstrasen davor war. Es gab aber sonst zu jeder Zeit ausreichend kostenlose Liegen am Pool. Balinesische Doppel-Sonnenliegen hätte es gegen Aufpreis (10 Euro pro Tag) gegeben, diese waren aber immer stark umkämpft und die normalen waren für uns ausreichend.
Es gab ein kleinen Fitnessstudio mit einer guten Ausstattung (Lufbänder, Egometer, Kurzhanteln, Multipresse, Kabelzüge). Damit ließ sich ein gutes Training gestalten. Die täglichen Fitnesskurse (z.B. Yoga) haben wir nicht genutzt.

Leisure Partner

8/10

Excellent

28 Dec 2024

Maria Natividad

Hotel bonito, tranquilo y el personal muy amable…. Mejorar la limpieza de las habitaciones… el resto del las instalaciones bien cuidadas

8/10

Excellent

16 Nov 2024

Verified traveler

Fint sted å være gruppe

Flott kompleks, men litt unna sivilisasjonen. Det er ikke gatelys, så måtte benytte mobiltelefonen som lykt.
Drepte 3 kakerlakker i leiligheten i løpet av 3 dager. Ikke særlig innbydende.
Ellers ok opphold. Gode senger og stille.

Self

10/10

Exceptional

10 Nov 2024

Ralph

Komfortable, ruhige Anlage. erholsamer Urlaub, sehr zuvorkommende und nette Mitarbeiter, abwechslungsreiches Buffet zum Frühstück und Abendessen

Leisure Self

10/10

Exceptional

18 Oct 2024

Robert

Fijne relatief kleinschalige accommodatie. Waar je in rust kan genieten van het prachtige weer. Heel netjes en fantastische Service

Leisure Partner

10/10

Exceptional

05 Oct 2024

Rafael

Muy tranquilo. Buffet excelente

Leisure Partner

8/10

Excellent

05 Oct 2024

MARIA VICTORIA

Atención de diez por parte del personal. Hotel super tranquilo perfecto para descansar. Buena comida y buen ambiente. Repetiremos

Leisure Family_with_children

10/10

Exceptional

31 Aug 2024

Erwann

Taille humaine, propre, personnel sympa

10/10

Exceptional

27 Aug 2024

Miguel Portela

El hotel ha estado genial hemos estado en todo incluido y el unico pero es que no entre todas las bebidas en el todo incluido si no que tienes que pagar uno premium y ni aun asi tinenes todo , el todo incluido es todo incluido. Tampoco dan botellas de agua embotelladas solo vasos.
El hotel esta genial muy tranquilo buffet bastante bueno y variado y personal super amable con unas buenas instalaciones. El hotel esta ubicado en un sitio muy tranquilo con parking gratuito, pero no hay nada alrededor, lo que hace necesario tener un coche o taxi. El hotel dispone de autobuses gratuitos que te bajan a la playa y te suben y eso esta genial.

Leisure Partner

4/10

Poor

15 Aug 2024

Charline

Das Frühstück war mager. Kein Wlan im Erwachsenen Bereich. Die Saubarkeit im Zimmer lässt zu wünschen übrig. Die Verarbeitung der Dusche sehr schlecht (das Wasser kam an den Seiten der dusche raus)somit war das Badezimmer nach dem duschen komplett nass. Wir hatten Ameisen im Zimmer, die kamen durch ein Loch und das Personal hat lediglich nur ein Insekten Spray gesprüht (hat nicht geholfen). Ich würde leider nicht noch mal buchen. Das einzige gute war die Klimaanlage und maybe der Pool. Trotzdem hatten wir einen schönen Urlaub.

Leisure Partner

8/10

Excellent

05 Aug 2024

Axl

N/A

Leisure Partner

8/10

Excellent

28 Jul 2024

Lisbetty

Buen sitio donde alojarse muy limpio y tranquilo. Excelente para desconectar

Leisure Family

10/10

Exceptional

23 Jul 2024

Jan

.

10/10

Exceptional

06 Jul 2024

Pepi

Excelente hotel, preciosas instalaciones, la comida muy buena y variada, la animación sobre todo la de dia muy bien y el personal siempre atento a lo que necesitas, sin duda volveremos gracias

Leisure Family_with_children

6/10

Pleasant

03 Jul 2024

Idayra

Este hotel no dispone de animación infantil par niños no hay nada solo un pequeño parque infantil, la animación de adultos es muy pobre, la variedad de comida no es mucha y ya la limpieza de la habitación pues por encima la verdad que limpieza lo que se dice limpieza no hay mucha, tengo una niña de 3 años y claro cuando te vas a ir tienes que revisar todo por si ha tirado juguetes pies nos encontramos con que debajo de la cama no uan pasado un cepillo ni fregona en bastante tiempo por encontrarnos habia hasta un consolador que en su mejor momento fue como de color lila porque lógicamente ni me inmuté en moverlo de sitio. Estuve en la habitación 278. Se que a las chicas de limpieza les dan super poco tiempo para limpiar pero hay cosas y cosas.

Leisure Family_with_children

8/10

Excellent

22 May 2024

Phillip Joshua

Personal war sehr nett und freundlich. Leider im Service oft noch nicht ganz eingespielt oder unsicher an z.B. der Bar. Alles war schön, aber kleine Details waren leider nicht so schön, kaputte Lichtschalter, Steckdosen und die Klobürste war eine Zumutung. Auch defekte Waschbecken, Seifenspender an der Pool Toilette wirkt so als wäre es egal. Vegetarisches Essen war leider hauptsächlich Gemüse mit Aioli oder Salat nach über einer Woche sehr eintönig. Würden wieder hin, aber nicht für 9 Tage.

Leisure Partner

8/10

Excellent

22 May 2024

Carsten Bak

Lækkert hotel uden for byen

Super lækre rækkehuse med god terrasse til, dejlige fællesomgivelser med lækker pool og masser af liggestole. Super venligt personale, gode p-forhold for lejede biler.

Eneste minus er kvaliteten på maden i restauranten. Udvalget til morgenmadsbuffet er stort og lækkert. Men kvaliteten er ikke så heldig, ost er helt gul og viser tydelige tegn på at have været skåret mange timer før, kaffen i kaffemaskinerne er Nescafé og smager forfærdeligt m.m. Spiste aftensmad på hotellet 1 aften ud af 14 og var glad for at vi ikke havde all inklusive. Det var ikke godt. Når hotellet ligger så langt fra byen er man næsten nødt til at spise morgenmad der og nogle er også nødt til at spise aftensmad på hotellet. Forbedre kvaliteten af maden, det vil gøre en verden til forskel.

Friends_and_family Family

10/10

Exceptional

14 May 2024

Gregor

Schöne ruhige Anlage

Sehr schöne Zimmer, geräumig, kleine Terrasse gleich vor dem Bungalow. Schöner Pool, angenehme Grösse der Anlage. Allerdings recht abgelegen, einmal rund um den Golfplatz rum. Mietauto ist empfehlenswert.

Self

4/10

Poor

14 May 2024

Thomas

Dåligt läge och smaklös all inclusive

Bra för golf och trevligt poolomåde samt trevlig personal. Men har man ingen bil och vill promenera är området runtomkring riktigt tråkigt. All inklusive smakar samma, samma och är riktigt trist. Vi bodde här två nätter och ledsnade redan efter en dag. Kvällsunderhållning med tjej i Palestinasjal. Vi kommer tyvärr inte tillbaka.

Friends_and_family Family

10/10

Exceptional

16 Apr 2024

Mariely Morfe Rodriguez

Sehr schönes ruhiges Hotel. Das essen war auch sehr lecker. Dort waren viele Familien im Urlaub.

Business

10/10

Exceptional

31 Mar 2024

Francois

Tres bon hotel pour le coin

Hotel de taille moyenne tres bien agencé, personnel efficace, chambres propres, repas de bonne qualite.

Friends_and_family Family

10/10

Exceptional

17 Mar 2024

Marco

Tolle Suiten mit sehr schöner Poolanlage.

Leisure Partner

10/10

Exceptional

24 Feb 2024

Sidsel

Jeg var her i vinterferien med mitt barnebarn på 10 år. En jente. Et perfekt sted for oss. Rolig, trygt, behagelig og perfekt på alle måter. Restauranten var ekstra fin med de deiligste retter i buffeen. Frokost og middag valgte vi å spise der, selv om vi ikke hadde bestilt dette på forhånd.Egne busser fra hotellet til de nærliggende tettsteder var virkelig et pluss. Hotellet hadde en svært så serviceinnstilt personale. Veldig hjelpsomme og hyggelige. Renholdet var helt topp, både i hotellområdet og på rommene. Treningsstudio var godt utrustet. Vi var strålende fornøyd med apsolutt alt. Vi kommer så gjerne igjen og anbefaler stedet på det varmeste.

Leisure Family

10/10

Exceptional

13 Feb 2024

Magdalena

Sehr zufrieden

8/10

Excellent

18 Jan 2024

Adrianus Christianus van den

Prachtig uitzicht in het adult only gedeelte op de golfbaan. Heerlijk rustig. Vriendelijk personeel. Schoon. Prima ontbijt. Avondeten was ook wel ok, maar had nog wat gevarieerder gekund en soms wat logistieke probleempjes. Beetje onduidelijk in hoeverre de balinese ligbedden nu wel of niet inbegrepen zijn.

Leisure Partner

8/10

Excellent

15 Jan 2024

Ulrica

Bättre upplevelse för två år sedan

Inte helt nöjd med städningen, en riktigt stor kackerlacka i badrummet var inte heller så kul.

Friends_and_family Friends

10/10

Exceptional

11 Jan 2024

Anne Caroline

Très beau club. Possibilité de passer en all inclusive pour 15euro par jour. Le seul point négatif cest que cest éloigné pour se rendre à pied jusqu'au phare. Il faut aimer marcher, ou prendre la navette ou taxi pour 7 euros.

Leisure Self

10/10

Exceptional

06 Dec 2023

FABIO

molto bella la struttura personale molto gentile bella posizione anche se distante dalle spiagge,ma hanno la navetta gratuita, molta varieta' per la colazione ,siamo stati molto bene,bellissima vacanza

Leisure Partner

6/10

Pleasant

23 Nov 2023

Mathias

+ Trevlig personal.
+ Relativt fräscht.
+ Poolen.

- Maten, väldigt litet utbud jämfört med andra Lopesan-hotel. Dessutom var den ofta ganska smaklös.
- Vatten fanns inte att tillgå förutom i små koppar när baren var öppen. Andra Lopesan-hotel har fri tillgång.
- Handfatet i badrummet var ofräscht, smutsigt.
- Att solsängarna kostade pengar. (Solstolar ingår endast som boende!)
- Läget, taxi överallt.

Partner

6/10

Pleasant

19 Nov 2023

Jörg

Das Essen war sehr einfach und einseitig. Vieles hat sich wiederholt. Manches schmeckte fad und fettig. Sogar beim Obst morgens gab es täglich das gleiche. Abends gab es noch nicht einmal eine Käse Auswahl mit verschiedenen Obst Variationenen. Morgens ist mehrfach das Baguette ausgegangen. Wir hätten uns mehr Auswahl gewūnscht und mehr Qualität.
Auch die beqemlichkeit der Stūhle lies zu wūnschen ūbrig zumindestens im Aussenberech des Restaurants.
Von einem vier Sterne Hotel erwarten wir da definitiv mehr. Postiv zu erwähnen sind die bequemen außen Sonnenbetten und auch die sehr bequemen Matratzen, sowie das große und Moderne Bad (in der Suite).

Leisure Partner

10/10

Exceptional

12 Nov 2023

Ralph

Sehr schöne Anlage, absolut ruhig, allenfalls gelegentlich unaufdringliches Rahmenprogramm... Ausgesprochen freundliche und hilfsbereite Mitarbeiter...
Besonders angenehm, daß Rauchen nur in bestimmten Bereichen gestattet ist, man also nicht morgens bereits von Nachbars Zigarette geweckt wird...

Leisure Self

10/10

Exceptional

11 Nov 2023

frederic

Hébergement moderne propre confortable, personnel charmant et endroit tres calme et reposant ( periode novembre ) il est préférable d'avoir une voiture pour se déplacer car un peu loin du centre. Et hotel pas tres bien indiqué quand on ne connaît pas etque l'on arrive de nuit

Leisure Partner

8/10

Excellent

08 Oct 2023

Bjoern

Laken vom Bett wurde trotz Blutflecken erst nach 3 Tagen gewechselt. Ansonsten war immer sauber. Nicht gut fand ich, dass man für den Handtuchwechsel Geld bezahlen musste. Bei 4* Hotel erwarte ich kostenlosen Tausch.

Leisure Partner

10/10

Exceptional

24 Sep 2023

Cathaysa

La verdad que maravilloso en todos los aspectos, aparte de súper tranquilo, el personal tanto de recepción como de restaurante bar picsina súper amable y simpático. No le doy 10 estrellas porque no hay, volveré a repetir sin duda.

Leisure Partner