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Accommodation only. Meals are usually not included.
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8.0/10Excellent260 Reviews
Cleanliness8.2/10 8.2
Service8.6/10 8.6
Comfort7.6/10 7.6
Condition7.4/10 7.4
Neighborhood8.6/10 8.6
Amenities7.8/10 7.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Rugby Hotel
Located in Rugby, The Rugby Hotel is a 4-minute drive from Newbold Quarry Country Park and 6 minutes from Swift Valley Country Park. This hotel is 15. 7 mi (25. 3 km) from Ricoh Arena and 15. 9 mi (25. 7 km) from Coventry University.
This smoke-free hotel offers discounted parking nearby. Featured amenities include dry cleaning/laundry services, luggage storage, and an elevator. Satisfy your appetite for lunch or dinner at Sheep Street Chophouse, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service.
Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee. Stay in one of 36 guestrooms featuring flat-screen televisions.
Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
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With a stay at The Rugby Hotel in Rugby (Rugby Town Centre), you'll be steps from Webb Ellis Rugby Museum and Rugby School. This hotel is 15.9 mi (25.6 km) from Coventry Building Society Arena and 0.9 mi (1.5 km) from Hospital of St Cross.
Stay in one of 36 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Popular amenities
Free WiFi
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No elevators
Professional property host/manager
Pets allowed
Only dogs are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
You need to know
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a first aid kit
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Minimal age
18
-
Optional fees
- Fee for full breakfast: approximately GBP 15.00 per person
- Nearby parking fee: GBP 5 per day (590 ft away)
- Pet fee: GBP 20.00 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: GBP 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Italian
Nearby attractions
Webb Ellis Rugby Museum
0.2 km / 0.1 mi
Rugby School
0.3 km / 0.2 mi
Ashlawn Cutting Nature Reserve
1.2 km / 0.7 mi
Hospital of St Cross
1.3 km / 0.8 mi
Cineworld Rugby
2.1 km / 1.3 mi
Newbold Quarry Country Park
2.2 km / 1.4 mi
Butlin Road
2.5 km / 1.6 mi
Swift Valley Country Park
2.8 km / 1.8 mi
Diamond Jubilee Wood
3.4 km / 2.1 mi
Alwyn Road Recreation Ground
3.5 km / 2.2 mi
Hillmorton Vale
4.3 km / 2.6 mi
Dunchurch Community Library
4.7 km / 2.9 mi
Barby Moorings
6.6 km / 4.1 mi
Manor Farm Shop
7.3 km / 4.5 mi
Draycote Water Country Park
7.5 km / 4.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 36
- hotel
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Room serviceExtra charge
- Laundry serviceExtra charge
- 24-hour securityExtra charge
- Smoke detector
- Lift access
Show 10 more facilities & services
- Luggage room
- Clothes dryer
- Towels and bed linenExtra charge
- Bar
- Restaurant
- Meeting room
- Game roomExtra charge
- Non-smoking establishment
- FitnessExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Rugby Hotel
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARD • 1 BedroomSGL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- TV
- Tea and coffee making facilities
- Toiletries
- Housekeeping
- Desk
- Bathroom: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Rugby Hotel
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Room amenities
- Hairdryer
- TV
- Tea and coffee making facilities
- Toiletries
- Housekeeping
- Desk
- Bathroom: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARDSGL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Rugby Hotel
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Rugby Hotel
DOUBLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Rugby Hotel
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Rugby Hotel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Rugby Hotel
DOUBLE EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about The Rugby Hotel
100
reviews shown
Donna
Very friendly staff. Property a bit dated but a good night's sleep was had. Bed was very comfortable. Didn't have breakfast so can't comment.
Rob
I
Claudia
Didn’t end up staying. Could not find the entrance easily, no parking. Called multiple times over a period of an hour to get assistance - no answer . Finally gave up and stayed elsewhere.
Rebecca
The only things that were a bit challenging were the lack of air con and the size of the shower. Otherwise the hotel was nice and the staff were friendly and helpful.
Gary
Great location. All staff very helpful and rooms are clean and modern
Wong Yeung
The building is a bit outdated but the toilet has been renovated recently.
Robyn
Friendly staff at front desk, room looks like it's been recently updated ( a little warm on the top floor, but there was a fan in the room.)
Christine
It was very quiet so peaceful . The staff were attentive .
Just needed a little revamp with the painting . Couple of sash windows need attention - wood rotting.
Good breakfast .
Would stay again.
Just needed a little revamp with the painting . Couple of sash windows need attention - wood rotting.
Good breakfast .
Would stay again.
Gregory
The “compact double” live up to its billing but the room was clean, tidy and well appointed. Location of The Rugby Hotel is fantastic with lots of amenities within walking distance. The only drawback for me was the record-breaking high temperatures during my stay and, of course, the hotel doesn’t offer air conditioning—or even a fan. My top floor room became a sauna and even opening windows provided zero relief. Otherwise, it was a great stay.
Mark
Happy
Terrance
Brilliant clean and co
Mark
Happy
Sarah
Great stay for a family get together. Staff very friendly, rooms very clean. Can’t fault it for value for money.
John
Didn't bring my dog and didn't use the bar.
Virginia Rosemary
Lovely cosy hotel,room was clean and staff very helpful. I stayed for 7 nights and enjoyed my stay there.
The hotel is situated in the center of town but not noisy,i had a room overlooking the back.
I would stay there again when visiting Rugby
The hotel is situated in the center of town but not noisy,i had a room overlooking the back.
I would stay there again when visiting Rugby
Peter
A characterful city centre inn. Useful parking nearby.
Catherine
All was as expected, staff were v helpful!
Conan
Great staff. Warm, cosy rooms. Lovely refurbished bathroom. Breakfast quality and cooking could be better.
Beth
Room was very clean and tidy. Staff were polite and friendly. Hotel itself was clean also
Anthony
Excellent as always.
Anthony
Always a good stay. Back again next week.
Thomas
Lovely spot, super comfy and very fine hosts
Mandy
1) No food being served in evening on Saturday 22nd November 2025.
2) TV in room broken so couldn’t watch.
3) Bedside light (right side) not working
4) Push down / pop up plug in bath didn’t work proiey allowing water to escape whilst in bath
2) TV in room broken so couldn’t watch.
3) Bedside light (right side) not working
4) Push down / pop up plug in bath didn’t work proiey allowing water to escape whilst in bath
Ashleigh
Great little place in a great location
Nirmala
Great little bijou sized room, warm and cosy, nice and central, perfect for an overnight stay for a couple, taking in the n’osais event at Benn Hall, a mere 8 minute walk from the hotel. Staff were friendly and the room was spotless, with all the amenities you’d expect for a very reasonably priced and atmospheric hotel.
Iain
Room was clean comfortable and quiet. I slept well. There room was very small with no desk. The water was cold in the morning so I couldn't have a shower
Anthony
Always stay here when I visit. Staff are great, rooms are new and clean, food and bar is decent.
Neil
The main problem with this property is the lack of a lift and accessible rooms. It is very convenient for the venue I go to so I just have to struggle with stairs.
Laurence
Staff, the very few present, were very welcoming and helpful
Old hotel in dire need of a full revamp.
Old hotel in dire need of a full revamp.
Mohammad Salem
The Hotel is nice and kozi
Allen
Lovely quiet well appointed rooms, nice products in bathroom.
Colin
Nice hotel in a good location. The main areas of the hotel are good except the corridors and staircases leading to the rooms which are tired and dated. The room itself was a good size with a really nice bed. The only negative regarding the room was the movement sensor light in the bathroom. I personally don’t see that this is needed. If someone went to the toilet in the night the sensor would turn on the very bright light which stayed on for around 5 minutes afterwards.
Nicola
Fit for purpose
Karina
Nice hotel in pedestrian zone
Nice hotel in the center of Rugby, within walking distance of lots of places to eat. It's an old building and thus doesn't have double glasing, so it was rather cold at night. The heating wasn't on as it was only September. For the rest, the hotel is nice enough, room was small, bed was comfy and bathroom was clean. Staff was friendly.
John
Business trip
Friendly comfortable hotel with good standard of room and clean modern bathroom .
Simple food menu but good quality.
Staff very attentive also.
Simple food menu but good quality.
Staff very attentive also.
J
Terrible stay, a malfunction on booking app meant I had 3 rooms booked, the follow up from hotels.com and hotel has been nothing short of pathetic.
Leaving me out of pocket for 3 rooms.
Never use this hotel again...
As for the hotel old and dirty
Leaving me out of pocket for 3 rooms.
Never use this hotel again...
As for the hotel old and dirty
Joel
The customer service was great, and the cleanliness and general order was on par with most at this price point. They were accommodating of us bringing a pet, even if this did come with a non-advertised charge.
However, I booked this stay in preparation for a very important interview day, and found myself consistently disturbed by the quite audible noise from other residents and the alleyway below, during the nighttime and daytime. I would attribute this to rather thin walls and no soundproofing measures on the windows or doors.
I was woken at 5:15am to the sound of a large vehicle and smashing glass, most likely the local council just doing their job, but this and the other noise really dampened my stay. It was also noticeable there was some clear staining on the ceilings and a partially unattached toilet seat.
Overall, not great, perhaps good?
However, I booked this stay in preparation for a very important interview day, and found myself consistently disturbed by the quite audible noise from other residents and the alleyway below, during the nighttime and daytime. I would attribute this to rather thin walls and no soundproofing measures on the windows or doors.
I was woken at 5:15am to the sound of a large vehicle and smashing glass, most likely the local council just doing their job, but this and the other noise really dampened my stay. It was also noticeable there was some clear staining on the ceilings and a partially unattached toilet seat.
Overall, not great, perhaps good?
Verified traveler
Good value for money
Central location, nice decor, rooms clean but small
Douglas and Jennifer
The staff very friendly, the rooms were very clean
Kerry
Loved this hotel and its history, set on a high street .newly refurbished. Good value
ron
the rear room was fine, but
the window was single-glazed with '60s louuvre ventilation which let in all the noise - traffic from warwick street and hilmorton road, and loud bottle and rubbish collection at 4am.
there was no advertised times for breakfast.
their website says their rooms have \"Flat screen, digital TV with over 100 channels plus you can cast from any device\", but for the life of me i could not cast from my phone and there were no instructions on how to.
also, the tv guide function was a couple of hours ahead, i.e. at midnight it seemed to think it was 2.30am. scrolling through the guide was pitiful. in the end i had to be content without the tv altogether.
i asked to see the ballroom, which the duty manager was pleased to show me. it stank of air-freshener which to my mind was to mask a worse smell of mustiness.
the bed and linens were really comfoetable, and the en-suite was excellent.
but you gotta do something about those wndows. i just don't buy that yiu can't do anything about it just because it's a listed building.
the window was single-glazed with '60s louuvre ventilation which let in all the noise - traffic from warwick street and hilmorton road, and loud bottle and rubbish collection at 4am.
there was no advertised times for breakfast.
their website says their rooms have \"Flat screen, digital TV with over 100 channels plus you can cast from any device\", but for the life of me i could not cast from my phone and there were no instructions on how to.
also, the tv guide function was a couple of hours ahead, i.e. at midnight it seemed to think it was 2.30am. scrolling through the guide was pitiful. in the end i had to be content without the tv altogether.
i asked to see the ballroom, which the duty manager was pleased to show me. it stank of air-freshener which to my mind was to mask a worse smell of mustiness.
the bed and linens were really comfoetable, and the en-suite was excellent.
but you gotta do something about those wndows. i just don't buy that yiu can't do anything about it just because it's a listed building.
Alison
Very central with extremely friendly staff . My room has recently been refurbished . The corridors require an update . Would recommend staying
John
Not a place I will go again
Neil
The property could really do with a lift but so be it.
Gary
Very easy to book and check in. Staff very helpful
Leslie
Stayed for two days, pleasant hotel, old with character. not too expensive. Enjoyable stay but in the hot weather air conditioning would have been nice.
Overall, good experience, and I've already booked another stay.
Overall, good experience, and I've already booked another stay.
Karen
Great centrally located hotel
Good hotel - walkable in the town center - no Aircon and it gets hot in the summer. Nice places to eat nearby. Quaint and lovely.
Tyvon
Staff really nice but can be difficult to get their attention. Mould on my room ceiling with no window that would stay open on a hot week with someone that has asthma. Also couldn’t fit in the shower
Michelle
Great hotel
We only stayed overnight, staff were friendly and room was good . Convenient for our use.
Darren
A very pleasant stay.
Neil
It was convienant for the event I attended.
Judi
acceptable stay.
Acceptable stay. friendly staff. Room basic but fine. Corridors tired. Fit for our needs. will stay again for family get together. limited food for meals, did not have breakfast which was offered.
Gary
Receptionist was amazing room was very cozy but nice.
Sunil
Comfortable and cosy
Comfortable and cosy hotel - perfect for a weekend in town
Alex
The hotel staff all polite and friendly in good part of town already booked another stay at hotel
Yvonne
Came for a family funeral, but have stayed here before, it’s convenient for town centre shopping.
Parking is a little frustrating as you have to park in Asda car park, so depending on what time you check in it can be a little busy, but really nice rooms, and breakfast was good.
Parking is a little frustrating as you have to park in Asda car park, so depending on what time you check in it can be a little busy, but really nice rooms, and breakfast was good.
greg
It’s Okay !
Friendly front of house… but she was front of house, waitress’, bar maid.. etc etc so service was slow… to the point I left and went elsewhere for food and drinks
Hotel it’s self is a little tired and rooms are not sound proof !!!
Hotel it’s self is a little tired and rooms are not sound proof !!!
Jacqui
We will be back!
We stay in Rugby a couple of times a year and have always used the Travel Lodge. I am so glad that I decided to switch things up. This was probably THE most comfortable bed I have ever stayed in. Staff were lovely and the room suited our needs. Rooms are clean, tidy and look quite new however, as others have mentioned, they can get quite warm, so consider this if you're someone thats gets hot at night anyway. The hallways/carpet could use modernising to improve the overall look, but this is just cosmetic. We will defintely be back here again. Xx
Tracey
Nightmare !
Terrible experience.. Went for dinner same person doing everything inc cooking dinner Dinner was a joke. Not the staffs fault she was lefy to do everything it was embarrassing for her. Came to me for a lighter to light cooker! The Electric went in he night,
I had to shower and make-up in the dark could not use my hair appliance so had to go to a very important meeting disheveled, No, coffee or hot drink could have gone to the local coffee shop and taken away, the rest of the town all had electric, it was in the center of the town there was a costa 3 mins walk away.. No formal apology NOTHING! Unbelievable !
I had to shower and make-up in the dark could not use my hair appliance so had to go to a very important meeting disheveled, No, coffee or hot drink could have gone to the local coffee shop and taken away, the rest of the town all had electric, it was in the center of the town there was a costa 3 mins walk away.. No formal apology NOTHING! Unbelievable !
John
Perfect for centre of Rugby
Meeting friends in the centre of Rugby and this hotel was perfect
Phil
Newly refurbed, central location, good service
Recently refurbished, but not complete ... smart TVs not yet connected properly, for example.
Done up to a nice standard, but a few minor snagging and design issues.
There was quite a bit of street noise outside my room, but it was comfortable and the staff were very friendly and attentive.
Done up to a nice standard, but a few minor snagging and design issues.
There was quite a bit of street noise outside my room, but it was comfortable and the staff were very friendly and attentive.
Rex
Staff welcoming and helpful.
Adam
Area was quite run down. So many shops closed down. Booked in to find that i had to park in ASDA car park and pay for parking when it clearly states that the hotel has onsite parking and that its free.
Staff were ok but for a 3star hotel you would expect a uniform and some professionalism.
Property is old but nice.
They have room services and do food amd drink but we didn't sample it so cant comment.
Staff were ok but for a 3star hotel you would expect a uniform and some professionalism.
Property is old but nice.
They have room services and do food amd drink but we didn't sample it so cant comment.
Teresa
Good location
Good location right in the town centre good value for money
James
Park in Asda for THE RUGBY HOTEL
Wonderful hotel with outstanding staff and rooms who are efficient polite and customer-focused. Point of reference: if arriving after dark, park in Asda car park as close to The Prince of Wales as possible. Walk through to the pedestrianised road and hotel is 1 min walk on right. £5 for 24hr parking payable in HOTEL!
Philip
Clean room, excellent friendly service
Anne
Beautiful bathroom but no heating in the bedroom, had to get an electric heater from reception, window sill crumbling away and window needs replaced, also had a power cut in the morning which meant we couldn’t shower in the newly renovated bathroom which was beautiful
Mark
It was great unfortunately there was no heating in the room and I couldn’t get a meal because there was a wedding reception in there
Jane
Great hotel
Great location clean and comfortable lovely shower will definitely stay again good value for money
karren
Nice old style hotel, helpful staff and good location. Parking instructions a little confusing but overall a great place to stay.
Guido
1) Very poor sound insulation, when the door of the room across the hallway opened, I actually twice thought they were entering my room.
2)cold in the evening/night, no separate heater, radiator was cold
3)No hot water in the morning, only option was a cold shower, despite waiting 1h for it to turn warm(er)
4)tv with limited amount of channels, most channels weren’t accessible. No streaming option
2)cold in the evening/night, no separate heater, radiator was cold
3)No hot water in the morning, only option was a cold shower, despite waiting 1h for it to turn warm(er)
4)tv with limited amount of channels, most channels weren’t accessible. No streaming option
Gilbert III
Great place to stay
Jason
Lovely old hotel nice and quiet very clean, bedrooms beautiful hotel under renovation, staff go up and beyond to help you , very peaceful place to stay
Neil
Looks like it has had a recent refurbishment and the room was quite good however it was difficult to check in and even though it had a very large smart TV I could not make the cast function work. I also was not expecting an additional charge of £5 for parking
Joanna
Details
Room was small but clean and ok to stay for one day, but unfortunately the bed lights weren't working. View from the window was for the very ugly and dirty roof.
Breakfast, quite expensive for what we received. The only warm option is English breakfast but they were missing mushrooms (which we were not informed before ordering), fried egg was broken and looked more like an omlet.. no coffee express, but missing option of a warm milk. There was noone available to ask a question or even talk with.
Breakfast, quite expensive for what we received. The only warm option is English breakfast but they were missing mushrooms (which we were not informed before ordering), fried egg was broken and looked more like an omlet.. no coffee express, but missing option of a warm milk. There was noone available to ask a question or even talk with.
Jiacheng
Very nice hotel in a great location
Maqbool
Lovely, well run, historic & characterful hotel
This was a last minute booking, when our AirBnB apartment turned out to be a disaster. The hotel accommodated us at short notice and it turned out to be terrific. It was centrally located, clean, warm, and well maintained. The staff were welcoming and helpful. We only stayed the one night, but would definitely return if we had occasion to visit Rugby again.
Jon
Rubbish
Was called just as I arrived and told no room for me !!!!
Booked and paid for
Booked and paid for
Thomas
The Hotel was fine. The directions for the car park were not good: the satnav postcode tried to take me into the carpark through the bollards & it was not clear how to drive round to the real entrance. I stopped the car and walked onto Sheep St to ask at the Hotel, but it was labelled 'The Horseshoe'! When I got inside, there was no-one at reception so I dialled the number from the phone on the desk & a mobile phone on charge on the shelf started ringing! Another guest explained to me how to get into the carpark, which I managed to do. On re-arrival I again had difficulty checking in. The room was comfortable & the check-out was fine!
Heath
Staff very friendly and welcoming. Breakfast was good value. Difficult to find initially as not clearly signed. Should let visitors know upon booking that they should park in the Asda carpark.
Jonathan
Avoid for a while
This hotel should close until the refurbishment has been completed.
Hazards everywhere.
Builder accessed my room while I was showering.
This hotel is very tired. Dog barking in the night…
Perfectly placed in what is now a run down town
Hazards everywhere.
Builder accessed my room while I was showering.
This hotel is very tired. Dog barking in the night…
Perfectly placed in what is now a run down town
NIGEL
Fabulous staff . Have a little patience , it will
The staff were the best , super friendly and eager to please . The hotel is under reconstruction so there are the odd blips . I had a small single room which will be great when renovated . They had redesigned the bathroom which looked good but a few design flaws 1. The steep bend in the sink faucet did not accommodate trying to fill the tea kettle full , you had to fill the cup three times then tip it into the kettle to fill it , 2. The spare toilet roll holder is down to the left of the commode and the paper roll gets absolutely soaked from the water spray of the open shower . Maybe these two things need corrected before all the bathrooms are reconditioned if you wish to save £ on toilet paper and kettle grumblings from guests . Cheers . Oh the glass window in 201 is cracked , sure it’s up for replacement. Did I mention the employees did everything to make your stay comfortable and were friendly and professional. I hope you keep them post refurbishment.
David
Very pleasant stay, though hot!
Staff was delightful. Bathroom was amazing, although it could use something non-slip in the shower. It could use a hook or 2 in the bathroom. No air conditioning and very hot with only a tiny fan. Staff more than made up for this. They were wonderful.
Peter
In the centre of town so plenty to do and convenient cheap parking
Sarah
Cheap, very central. Walls paper thin, broken night sleep due to noisy neighbours. Phone in room but could not be connected to wall.
Cameron
The receptionist was friendly and helpful. The hotel was centrally located but the room was too hot.
Howard
T v not working in the hotel. Parking a challenge , but such lovely staff…
DavId
The room I assigned had a very strong smell of paint fumes that would have made me sick had I stayed. I turned on the tap in the bathroom and brown water came out. I explained this to the receptionist (who was very friendly and helpful) and asked for another room. He didn't have any so he kindly refunded my booking and found me another hotel nearby. I generally stay in budget hotels and hostels. I do not expect luxury - just basic facilities. But this is the first time I have been confronted with a room that was clearly not fit for human habitation.
Julie
Awesome hotel
Lovely hotel in the mist of being refurbished it will be lovely when finished the bed was so comfortable
Staff was most accommodating with was a real plus
Would defiantly recommend the breakfast
Staff was most accommodating with was a real plus
Would defiantly recommend the breakfast
Donald
Totally unacceptable behaviour and response from the staff on trying to check in.
Verified traveler
The hotel was spot on for being right in the heart of the town . Beds were fantastic ,the staff couldnt be more helpfull
We we definitely be returning
Well done
We we definitely be returning
Well done
Verified traveler
Basic but comfortable and low cost.Basic but comfortable and low cost.
Verified traveler
Miss xx
Room wasn't clean
Bernadette
Bad bed
The bat is great. The room we had 116 the bed was terrible, you could feel the spring and dipped really bad on the left hand side.
Verified traveler
Nothing at all only it’s in market area having some good restaurants
Kathleen
Need updating rooms clean but cracked tiles in bathroom needs a new toliet seat bed comfortable
Howard
Receptionist was very polite and useful, I wanted to know where a good currry house was.
Verified traveler
Rugby stink pit
Not great, only one staff working, customers were waiting to be served in the bar/restaurant, the bar didn’t take cash? This place is in dire need of a refurbishment, The room smelt of damp and the carpets and curtains are dirty, certainly not worth the £85 I paid, I definitely wouldn’t stay here again unless some major changes were made.☹️
jonathan
Rugby
Its was great
Verified traveler
Late arrival was no problem. Staff were friendly and helpful with late booking
Location & surroundings
The Rugby Hotel
23 Sheep Street, Rugby, United Kingdom
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The Rugby Hotel
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