Name: Britannia Coventry
Address: Fairfax Street, NA, Coventry, CV1 5RP, GB

6/10

Pleasant

19 Jul 2026

Dan

If you're looking for a cheap and not-so-cheerful hotel this would be a good bet. There was nothing special about the place, other than perhaps it being a time warp back to when it was built. The room was adequate, the TV was internet capable, but not connected to the internet. The staff interacted with no more than a \"Can I have your ID?\", \"Here's your key.\" and \"There's your breakfast buffet\". Breakfast was overpriced on Expedia, it would have been 50% cheaper if bought at the hotel.

Self

8/10

Excellent

16 Jul 2026

MALCOLM

Spacious clean room. Good buffet breakfast. Well located.

Self

2/10

Poor

15 Jul 2026

James

A grimy hotel. Floors and carpets are filthy.

Self

10/10

Exceptional

08 Jul 2026

Awa

Friendly staffs

Self

8/10

Excellent

06 Jul 2026

Simon

Last time the staff were dreadful but the guy working Sunday evening was amazing. Friendly and was first time someone actually help me after 4 failed attempts with other staff. Computer system was down so did what he could and came back later to sort the rest. The room is no thrills but at least it’s good to know they have at least one good staff member

Self

6/10

Pleasant

05 Jul 2026

Simon

Room was very basic but get what you pay for. Ideal really only if you need plan to sleep here only and not really need it for anything else. Bath wasn’t very hot at all not even warm. Bed and bedding was comfy and clean. Staff were so unhelpful and received multiple conflicting information. Yeah was only in the room for a few hours after Silverstone each night and was adequate for what I needed but importantly better than my last stay at this hotel

Self

6/10

Pleasant

05 Jul 2026

Perri

Maria on the reception desk was really rude and unhelpful!! A girl that had only been at the hotel a couple of weeks was much better!! Breakfast was really good, well cooked not greasy and a good selection, Maria did let the other staff and the hotel down completely

Friends

2/10

Poor

01 Jul 2026

Daniel

The entrance looked like a bomb had gone off with cracked flooring and broken tiles. The staff were quite short and snappy and they threw the key card at me . The lifts were old and one was broken. There was no signage to say which way to go except when you get out the lift. The room was small dirty and the mattress was very hard and lumpy with 2 small pillows. Apparently they had a power cut the night before so had a generator outside running all night. Then there was the noise coming from the room next to me sounding like.metal clanging ALL NIGHT . Didn't sleep.a wink between the metal clanging and the generator. The tap in the bathroom wouldnt turn off until you lean on it to push the washer into the tap.otherwise it would run all night. No air con and only 1 spare socket in the room. All the sockets were filthy and also around the skirting board. The mirror in the bathroom had what looked like blood all around the frame. I didn't even dare to touch the shower. The widow fame was filthy. WOULD NOT RECOMMEND

Business

6/10

Pleasant

30 Jun 2026

Matt

The room was a bit dated but was reasonably clean. The breakfast was not amazing but not awful.

Self

2/10

Poor

28 Jun 2026

Beannie

I will never be returning. Try to make a complaint with no reply.
Staff were incredibly rude (my security guard)
Beds were so uncomfortable
Don’t book

Friends_and_family Friends

4/10

Poor

18 Jun 2026

Rob

- Requires physical ID to check in (trivago didn’t inform us of this)
- Rude and argumentative staff that unnecessarily school you on their policies about said ID
- Toilet not bolted to the floor. Attempting a number 2 turned into a ‘Slip ‘n’ Slide’ sort of event
- Cracked and very sad looking sink in the bathroom
- Generally not very well looked after

But if you’re looking for rude, just a little bit grubby, yet admittedly cheap… would 100% recommend

8/10

Excellent

16 Jun 2026

KT

Having been warned away from this hotel by some horror stories from people I know, I was pleasantly surprised with the room and the staff. The hotel itself is tired, but well located. I have paid a lot more to stay in a lot worse!

Self

4/10

Poor

14 Jun 2026

Brenda Gbemisola

There’s no car parking, you have to go pay at a car park around and the reception staff was rude and impatient. The security could not be bothered. To make matters worse, the shower in my room wasn’t working.

Friends_and_family Family

8/10

Excellent

11 Jun 2026

Annette

Everything was how I expected at the hotel. The staff were very friendly and helpful. I enjoyed my stay.

Self

6/10

Pleasant

11 Jun 2026

David

Really needs some money spent on the place, leaking shower,

Partner

2/10

Poor

01 Jun 2026

Mohamed Aasik Elaki

The room was not clean . There was no wifi , when i asked the receptionist they were help less and told me that we can’t do anything with that . And no room service for 3 days . And the bed was not clean i got allergies after sleeping with that . And got rashes issues all over the body . I won’t recommend to stay here.

Partner

8/10

Excellent

29 May 2026

Medwyn

Room clean and bed comfortable. Good sleep. Housekeeping staff were very helpful. Broadband signal was very weak.

Self

6/10

Pleasant

26 May 2026

Lee

The location is very central. Few minutes walk to the transport museum, cathedral and shops. About 15 minute walk from the station. The hotel lobby, reception, lifts, corridors etc were all clean. The room was very clean and spacious. Only dirty thing was the outside of the windows which were filthy. I didn’t use the bar or eat in the restaurant. There’s plenty of places to eat out or get a takeaway on the doorstep and a big Sainsbury’s on the corner. I was out all day so I ate wherever I was and just bought a meal deal from the supermarket for the evening. I arrived early and was able to drop my case off which was tagged and locked in a room. So I was able to go and explore without dragging it around which was good. Staff were fine, not overly jolly like some hotels but let’s face it that’s just acting and anyway I wasn’t trying to make friends with them! They did their job so that was fine with me. They do ask for photo ID, I had my driving licence so no problem. I travelled by train, the hotel is on a busy road so I don’t know where you’d park if you drove. I read the reviews after I’d booked and was a bit concerned but I can honestly say everything was fine as far as I was concerned. I wasn’t looking for luxury, it’s a fair price for a good location, everywhere was clean and tidy, nothing fancy but nothing wrong with it either. If you just want a clean central place to stay that close to all the main attraction it’s a good choice. Don’t be put off by others reviews.

Self

4/10

Poor

25 May 2026

Dr Sweta

Staff was not helpful at all. Breakfast was not good for vegetarians. No room service! No onsite parking. Paid £11/ for nearest parking.

6/10

Pleasant

18 May 2026

Momojimoh

A particular staff ( don’t know her name) at the reception was very unfriendly, unhelpful and dismissive

Partner

6/10

Pleasant

16 May 2026

Lovell

It was my 1st ever time staying at a Britannia hotel and I felt I didn't get value for money from what I'd paid to stay overnight because breakfast buffet wasn't included, which was disappointing. However, I felt I got a decent price for a very spacious double room with a nice view of Coventry city centre and I'd definitely consider staying at a Britannia hotel again if breakfast was included in the price instead of being quoted £24 to have breakfast added to the cost of staying overnight

8/10

Excellent

02 May 2026

jagat

Was OK

Self

10/10

Exceptional

01 May 2026

Martin

Great location city centre right next to cathedrals. It’s a 1960s concrete building like many of Coventry’s buildings. Large room, very clean and bright.
I was very happy staying here.

Self

6/10

Pleasant

26 Apr 2026

Jawid

The location of the property is good. However, the staff doesn't understand anything from customer service. They don't know how to treat you. Another problem is that they always close their entrace gate, and when you ring the door, you have wait for minutes for the door to be opened despite they see you outside.

Partner

8/10

Excellent

26 Apr 2026

Robert

Excellent base for the centre of Coventry -cathedrals and museum very close.not the poshest of places (wouldn’t take my wife!)but basic and adequate. Disappointed with breakfast ,coffee machine not working limited range of food -I didn’t go hungry but nothing special.

Self

8/10

Excellent

24 Apr 2026

Thu Trang

The hotel is quite old, however, the room is clean and spacious. The hotel locates just next to Coventry bus interchange, which is super convenient to travel around.

Self

6/10

Pleasant

22 Apr 2026

Mathew

It's a reasonably priced hotel, and my expectations were not high. Broadly the hotel met my expectations, I got a decent sleep, staff were friendly, right in Coventry centre, the lifts worked. But it's tired, and clearly needs a big investment to bring it up to today's standards. If you just need somewhere to sleep for a night, it's fine, but if you want a great all around \"vibe\", it's not the place to go for.

Self

2/10

Poor

20 Apr 2026

Krzysztof

Staff issue

Partner

10/10

Exceptional

19 Apr 2026

Barry

I had a generously proportioned room with all the facilities one would expect. The hotel is superbly located and was warm, comfortable and quiet. I enjoyed my stay.

Pet

6/10

Pleasant

30 Mar 2026

Les

The breakfast was decent, but on a whole the place is very tired and not all staff were the most helpful and rather abrupt.

Friends

6/10

Pleasant

26 Feb 2026

stephen

Staff were a little unfriendly at check in

Friends_and_family Friends

2/10

Poor

25 Feb 2026

Graham

Like all Britannia hotel I have stayed in this is tiered dirty, restaurant was also closed with no food in the bar. Room was tiered dated mattress very basic for a hotel bathroom dirty and hot tap didn’t work properly. It’s a really shame as the staff are lovely and helpful. Hotel just needs serious investment.

Self

2/10

Poor

16 Feb 2026

Emilian D

The two people behaved very badly. The first time I asked if they had any rooms available and they said no, but when I looked, they had rooms and I took a room for 2 people, but when I got the key, they said that only one person can stay. Racist behavior.

4/10

Poor

09 Feb 2026

Iqbal

Checking in staff member was not particularly friendly - which didn't set the tone well for the trip. Having not stayed in a hotel for a few years, I wasn't aware that we now needed photo ID to check in. I don't drive, and I didn't have my passport on me. Luckily I found a picture I'd taken of my passport in my storage. But the staff member was not particularly sympathetic or gracious, and had I not had such a picture on me I'm presuming I wouldn't have been allowed to stay?

Business

8/10

Excellent

30 Jan 2026

Tim

Great value.
Clean and comfortable.
Quiet

8/10

Excellent

30 Jan 2026

jagat

Room, bathroom, checking and location wise was all OK. Bed was not that comfortable.

Business Self

4/10

Poor

21 Jan 2026

Paul

Check in was extremely slow. Room itself was fine.

Friends_and_family Friends

8/10

Excellent

04 Jan 2026

Timothy

Room was massive.

8/10

Excellent

26 Dec 2025

Arpita

Key selling proposition of the hotel is amazing location, around the high street next to Coventry bus stop which makes it very convenient to explore around the city centre. Hassle free commute to in and around the city makes the hotel’s location quite lucrative. Hotel is dated but has well maintained clean rooms. However, far end rooms can be quite noisy until late night hours. Hotel staff is friendly and check in’s are always quick and hassle free. Overall a great value for money specifically for business trips.

Business

6/10

Pleasant

22 Dec 2025

Vikas

Hotel Need to have fresh looking , looks run down, lifts in a poor state. All floors should have ice point.

Friends_and_family Family

6/10

Pleasant

16 Dec 2025

Christopher

Website says no dogs / cats .. yet dogs were in and out ...

2/10

Poor

06 Dec 2025

sam

It is in the middle of town but seems more like a nightclub, has bouncers on the door and if you haven’t got a passport or driving licence not allowed on the premises not even to drop off luggage. Very intimidating especially when already paid for.
Room- underwhelming but as expected for the price. Lift didn’t work but can’t fault the staff on that. Sheets clean but a double room I expect a double bed not two singles put together.

Partner

8/10

Excellent

28 Nov 2025

John

Basic but ok

Leisure Self

6/10

Pleasant

23 Nov 2025

Yaqub

Its winter, my room was too cold for comfort. Heaters not working properly

Self

4/10

Poor

20 Nov 2025

Niamh

absolutely freezing. no heating working

8/10

Excellent

19 Nov 2025

Alan

Great location, pleasant room, though a very long queue at check-in, everyone waiting till 3, and only two members of staff

Self

2/10

Poor

17 Nov 2025

Allan

Room and corridor stank of weed
Staff were so rude on check in, refused to give me a room key because for some reason expedia put down 2 adults for a family room and not 1 adult and two kids. Took ages to get some sense out of them. Made me feel like an inconvenience and a pain.
Was freezing and no hot water for a shower in the morning, turns out the boiler had broken, all we got was a sorry and tough luck basically.

Leisure Family

2/10

Poor

16 Nov 2025

Bruce

The reception staff were completly unhelpful. Had a double room booked and ended up in a twin room on the 7th floor. No heating, no hot water. Dirty room drawer tops had glass/cup stains. Discarded deo spray top on the floor. Mentioned the water/heating to reception staff and was told it was on a timer? I have pics that can be sent. Very disappointed and angry.

8/10

Excellent

12 Nov 2025

Ajit

Was good service

Friends_and_family Family

8/10

Excellent

03 Nov 2025

William

Clean bed ok room tired but ok asked when we checked in if housekeeping was available and was told everyday but didn’t get any housekeeping done in the three days we were there apart from that it was good

Leisure Partner

8/10

Excellent

02 Nov 2025

Samana

Good Comfortable

6/10

Pleasant

24 Oct 2025

Pam

Hotel itself was fine, receptionist was not. Refused to let me check in because I didn’t have ID, no-where in my booking confirmation does it say ID is required, she would not accept my booking confirmation and was extremely dismissive and verging on rude. I ended up having to get my son to send a photo of my driving licence, thankfully he was home or I would have been stranded with no accommodation and a room I had paid for sat empty. The hotel needs to sort its booking conditions on Expedia out and the staff need training in customer service.

Leisure Friends

8/10

Excellent

20 Oct 2025

Medwyn

Room clean and bed comfortable. Good sleep. Housekeeping staff were very helpful.
Broadband signal was very weak and useless. No excuse in 2025 free or not. Not very happy in having to show ID when checking in as a British Citizen. Hotel stated it was enforced by West Midland Police. Only found out when carrying out on line checking. No info on Expedia wgen booked..

Leisure Self

2/10

Poor

17 Oct 2025

dianjinlin

The hotel doesn't have a car park, which is declared on Expedia. I arrived late at night and was instructed to park my car on the street, which doesn't look safe at all. I asked for a refund, but was turned down.

Business Self

8/10

Excellent

12 Oct 2025

Tim

It was a spacious room and great value

8/10

Excellent

12 Oct 2025

Patrick

Very nice and spacious

Self

6/10

Pleasant

05 Oct 2025

Folarin

I didnt know what to expect, cos of the mixed nature of previous review. However, I was surprised. The hotel is old, obviously but they have done their best to keep it clean and tidy.
The hallway to my floor was a bit dank, but it could be due to anything. The room however was very clean, comfortable I dare say.
The rug could be changed but it was not an irritation. Everything you need for a basic room was there, including an Iron. So yes, I was surprised.

Business Self

2/10

Poor

01 Oct 2025

Garry

Terrible

Refused check in because we had no ID. Wasn't informed before hand we needed any. Stopped in many hotels in the UK and never needed my ID. Staff were extremely rude and very unhelpful, just saying that there was plenty of 9ther hotels we could try. Wouldn't give us any details to help with a refund and became aggressive trying to force us. Avoid this place at all costs.

Partner

4/10

Poor

24 Sep 2025

Stafford

Miserable

Just a miserable experience from the moment I arrived. No parking, tired old hotel, staff seemed like she didn’t want to be there. Barriers everywhere as if it was about to be burgled, terrible shower, terrifying lift, and most of all £120 for the night!! I’d have been disappointed if I paid half that price.

Business

6/10

Pleasant

14 Sep 2025

Amina

No parking

4/10

Poor

13 Sep 2025

Jonathan

Good price but poor cleanliness service & sleep

On arrival the car park on the hotel website was wrong, I had to pop into the hotel and ask. The lady on the desk handed me a sheet of paper with a different, much, much more expensive car park. I asked for directions but she didn't know how to get there by car.

I manager to find the road, but top tip, drive 50 metres down the road from the big car park and there is another small 24 hour csr park that is half the price.

The room was okay, pretty much as you'd expect for the price but it was unpleasant to see what was behind the bedside cabinet when I was looking for a plug socket.

In the evening I was woken around 4.30-5 by the fire alarm going off, then back on again three times and then the red flashing light staying on for a further few minutes. I struggled to fall back to sleep.

On the whole I'd not book here again unless I had no alternative.

Self

4/10

Poor

10 Sep 2025

Kimberley

Would give this a miss.

I was hopeful when I saw the lobby but the hotel is getting quite run down. It was hot when we were there, there is no air conditioning and the windows (I am assuming for safety) only opened a few inches so it was nearly impossible to get any air into the room unless I also opened the door (with limited effect).

Friends_and_family Family

2/10

Poor

05 Sep 2025

Nimisha

Worst service in Coventry

The worst service I’ve seen ever. It was too cold. Night around 2 AM I contacted the reception to turn on the heater. But they said they can’t do it. The way they responded was too harsh as if I’m staying without paying. This is really the worst experience I’ve ever faced.

Partner

4/10

Poor

16 Aug 2025

Rex

Just poor in terms of the real word \"hospitality\". Didn't see any kitchen or bar. Had to walk some miles to grab me any nice meal...

4/10

Poor

06 Aug 2025

Wioletta

Dated

The hotel is so dated and needs a deep clean especially in reception. Dirty doors and floors , receptionist wasn’t too friendly either

Self

2/10

Poor

04 Aug 2025

David

The building is ok if you appreciate brutalist architecture. The huge rush mats at the entrance were filthy and dotted liberally with old chewing gum. Check-in was very slow with only one poor girl running the desk on her own. The shower wasn't working in my room (the mechanism that you would lift in order to have the water coming out of the shower as opposed to the taps was not working). In the end I went back down to reception and asked for a different room. I was kept waiting for 20 minutes before I had a new room to go to. On reaching my new room I first went into the bathroom to make sure that the shower was working. Alas the knob that would be lifted to have the shower working had been broken off. I took a photo (attached). Going back down to reception I was disappointed with the manager's (Robert) reaction to my issues. He said he'd go up to the room and check the shower himself even though I'd shown him the photo of the broken knob. It was now well over an hour since I'd checked in and my patience was wearing thin as I had appointments to meet later that afternoon. The manager returned saying his pass key/card wasn't working and was about to start looking for a different one. At this point, I was beyond caring about his pass key and told him and the girl on reception that I would not be staying and would be asking for a refund. I then had to book two more hotels to fulfil my 4 night stay in Coventry... all at the last minute.

Business_and_leisure Self

2/10

Poor

31 Jul 2025

Rhythm

It

2/10

Poor

25 Jul 2025

Shreya

It was okay! The noises kept on bothering. The bed was too uncomfortable to sleep

6/10

Pleasant

24 Jul 2025

Blessing Chichetaram

Just an average necessity.

Leisure Family

2/10

Poor

21 Jul 2025

Christine

No ground floor rooms. I requested a ground floor room, we were put on the 6th floor! Staff totally uninterested in us. Kept us waiting. The parking was almost a mile away. I had to drop my disabled husband off and was given a postcode for the parking which I then had to walk back from alone, at night in the fading light. The side of the hotel building had drunks and homeless person begging. This added to my anxiety. The lifts were dirty and smelt stale. We were there to visit the Catherdral, when i asked for directions, the receptionist didn't have a clue where it was. It turns out the hotel backs onto the Cathedral, I would have thought a basic knowledge of the local area a must. Really disappointing.

Leisure Partner

10/10

Exceptional

19 Jul 2025

anthony

great for ad-hoc discreet meets

A great old fashioned hotel, direct access from the grond floor reception to the room with no nasty keycard required for lifts or floor access. The Britannis feels like a open easy access hotel. Recommend for ad-hoc meets

Self

2/10

Poor

15 Jul 2025

Verified traveler

Dirty and disorganised

Dirty beds, no housekeeping available to clean dirty linens, and I got a skin infection because of it.
Front staff are rarely ever there either and customer service doesn't respond. I'm pursuing this matter further.

Friends_and_family Family

10/10

Exceptional

13 Jul 2025

Lee

The lift needs maintenance as the doors open before being onto the level

Leisure Partner

10/10

Exceptional

08 Jul 2025

Peter

A nice hotel.

8/10

Excellent

07 Jul 2025

Alison

Great stay.

Three nights. Spacious twin room. Comfortable beds, enough towels. Really clean. Staff were helpful and friendly. The hotel is obviously tired but so what. Great location near lots of food and drink options and only a 15 min walk to the station.
Only complaint which is the same with all Britannias is no plug sockets by the beds.

Friends_and_family Family

6/10

Pleasant

06 Jul 2025

Dushad

Liked that it is affordable, however room service is not available

Leisure

6/10

Pleasant

02 Jul 2025

Philip

In need of an overhaul.
Very pleasant staff throughout.
Room had stains on the carpets, and cigarette burns . Bathroom clean but tired. Shower gel dispenser just seemed to have water in it.
Room very warm, window only opened slightly. Fan supplied but extremely loud. The area is beside the university, while my car lasted the night parked nearby, I wasn’t confident it was going to still be there in the morning.
I was only passing through so it was ok, but very hard to recommend.

Leisure Self

2/10

Poor

01 Jul 2025

Leila

This was possibly one of the worst hotels I have ever stayed in. No proper locks on doors, dirty and broken facilities. Unhelpful staff. Just awful.

Business Self

6/10

Pleasant

29 Jun 2025

Philip

The place was close to the town centre, easily accessible, parts of the room was very dusty and moulds found in parts of the bathroom. I loved their food. First receptionist absolutely terrible (seemed like she didn’t want to work) but excellent customer care from one on the second day. Overall stay was average

Partner

4/10

Poor

22 Jun 2025

Karan

There is no cleane for clean the room when i say can you pls clean my room they said today Saturday we don’t have any cleaners when i book this hotel show kn site like your room is air condition when i visited there they give me small fan my experience not good with my family

Friends_and_family Family

6/10

Pleasant

19 Jun 2025

Mary

Didn't like having to park in a public carpark so far from the Hotel especially when you have to put a pay and disply sticker in the window, telling anybody that looked, how long you were parking for. Otherwise very convenient location to see tlhe city attractions. The room was very basic, but clean and more than met our needs.

Leisure Family

8/10

Excellent

05 Jun 2025

Chloe

The hotel is dated

The staff were quite rude and … not very accommodating.

Business

10/10

Exceptional

27 May 2025

Betsy

Nice staffs

Friends_and_family Friends

10/10

Exceptional

25 May 2025

Damir

great

8/10

Excellent

21 May 2025

weekean

Good

Amazing

Business

2/10

Poor

21 May 2025

Richard

Never got to stay there. Still need a refund. I came fro. Surrey. They rused me entry for no good reason. The place was filthy in reception
. I had ID. However a man turned up signed in without any ID but they let him stop. Someone complained about lighting and hot water while i was in reception. The staff were rude and awful.

4/10

Poor

07 May 2025

anji d

We was asked for photo id when checking in even though they hadn't stated that when i booked the stay the receptionist wasn't helpful telling us we couldn't stay there until i got them to speak to the manager eventually they gave us the keys but the rooms were not very nice there was nails hanging out the wall the wardrobe had a door missing and the flooring in the bathroom was peeling away. I definitely wouldn't recommend staying here

Leisure Friends

6/10

Pleasant

01 May 2025

T

A good bet if you're not too fussy, and convenient

It's in central Coventry, with the cathedral and shops a few minutes walk away, and the Transport Museum over the road. It's also right next to the main bus station (which connects to the trains, which connect to the planes...). Condition-wise, I've always thought that this Britannia betters its Birmingham counterpart, and this still seems to be the case. Everything in my room worked, it was reasonably clean, but things like wallcoverings, bathroom grout and carpet had all seen better days. Sleep comfort was quite good, though in this warm spell the room was a little stuffy and being quite central there is always going to be some traffic noise. I wouldn't hesitate to recommend this hotel if you're not too fussy about the decor - it's public transport friendly, and fair value.

Self

6/10

Pleasant

17 Apr 2025

Vipin

rude staff .no parking. but otherwise ok

rude staff .no parking. but otherwise ok

Business

10/10

Exceptional

13 Apr 2025

Emlyn

I can't grumble at the place.

It was £40 for a Saturday night in the city center.

The rooms were clean, had the usual facilities you'd expect and it was quiet.

I'll be more than happy to come again.

4/10

Poor

12 Apr 2025

Mark

Shocking hotel

Dated, old and tired hotel. Needs an urgent update or closing down. Defo not worth the money I paid to stay. No onsite parking and the car park near by, well park your car at your own risk .

Business

10/10

Exceptional

11 Apr 2025

scott

When we arrived we found a wet bathroom floor wasn't a major issue as there was a leak which looked like it was from the toilet we did report it other than that we had a decent stay I would recommend this hotel it's in a great location too

10/10

Exceptional

07 Apr 2025

Ansumana

Good

Partner

10/10

Exceptional

05 Apr 2025

Chukwudi

Satisfactory

Business

8/10

Excellent

03 Apr 2025

CLAIRE

Was cheap hotel very clean handy for bus station and shops

Partner

10/10

Exceptional

20 Mar 2025

Paul

Great staff and very spacious room.

Partner

4/10

Poor

14 Mar 2025

Beth

On expedia the hotel promises free parking - a huge reason we chose the hotel. So we were very disappointed when on arrival we found out that there wasn't even a car park for the hotel, and we had to park in a public car park a short walk away that was very costly.

Leisure Partner

4/10

Poor

11 Mar 2025

Stephen

Just get up earlier and drive

Underwealming stay, halls were scruffy and tried. Lift seemed very outdated and had stickers over buttons. Peeling bath fllor, drilled filled holes everywhere, chipped bath porcelain, tv miles from the bed and no convinient plugs. Very uncomfortable loud bed. Bouncer on the door in a very rough area of the city

Partner

4/10

Poor

09 Mar 2025

Terry

Place stank of weed on our floor
Whole place is in dire need of updating and decorating
Went out for food as choice in restaurant was limited but breakfast was pretty good

Leisure Partner

4/10

Poor

09 Mar 2025

Jason

Britannia Coventry the worse hotel in the uk

The hotel states onsite parking, that’s a joke. Staff are rude.
Place needs overhauling to the point of bulldozing to the ground

Business