Name: Hôtel Racine Marrakech
Address: Rue Oum Errabia Gueliz, Marrakech, 40000, MA

6/10

Pleasant

27 Apr 2025

Omar

.

10/10

Exceptional

18 Oct 2024

Deidre

Had a good stay at Racine. Location is great with many restaurants within a 5 minute walk or less. 20 minute walk to the Medina/Souks. 25 minute walk to Menara Mall. Pool area was great and had towels readily available. Breakfast was the highlight. Had many options daily. Crepes, French toast, sausages, breads, cheese, yogurt, pastries etc. The fresh orange juice was the best and a hot commodity. Room was spacious. A little dated but nothing to complain about. Beds were comfortable and had hot water to take showers daily. Overall a great stay and value.

Leisure Family

10/10

Exceptional

10 Oct 2024

ibr

It was a good hotel.

10/10

Exceptional

07 Sep 2024

Faria

The rooms are not up to the mark.

Leisure Family

2/10

Poor

31 Jul 2024

Sara

Spacious and comfortable room for families great buffet breakfast. Definitely would stay here again!

6/10

Pleasant

28 Jul 2024

Atiat

Our 3-night stay was great! The property is located in a pretty convenient area very close to attractions, dining options, and shopping. The hotel is well maintained but could use some upgrades. The free breakfast was mediocre but the out of pocket menu had good options - I recommend the Moroccan dishes. The highlight of our trip was the excellent service we’ve received from Samira at the rooftop restaurant. She exceeded our expectations with her kindness and willingness to help with all of our needs. Thank you Samira for everything, you truly left a mark on our family and made our stay enjoyable!

Leisure Family

4/10

Poor

20 Jul 2024

Verified traveler

Basic hotel

The only thing is positive is location beside that everything needs attention. I was on 6 floor and the restaurant on the top of our head they push tables and chairs and no way you can have a rest please next door it’s bar and music loud all night. Hotel outdated needs new mattresses, now the customer service needs also to be improved , very cold, no welcoming , no one offered to unload and help with luggage’s , the breakfast area is very small and situated on -2 underground , shortage on food plus the waitresses are there talking loud and putting plates together loud. Breakfast area was dirty and no one of them clean it. No cups for coffee plus the coffee machin is broken.

Friends_and_family Family

4/10

Poor

19 Jul 2024

Amal

Mediocre hotel

The only thing is positive is location beside that everything needs attention. I was on 6 floor and the restaurant on the top of our head they push tables and chairs and no way you can have a rest please next door it’s bar and music loud all night. Hotel outdated needs new mattresses, now the customer service needs also to be improved , very cold, no welcoming , no one offered to unload and help with luggage’s , the breakfast area is very small and situated on -2 underground , shortage on food plus the waitresses are there talking loud and putting plates together loud. Breakfast area was dirty and no one of them clean it. No cups for coffee plus the coffee machin is broken. Will not comeback

Friends_and_family Family

8/10

Excellent

12 Jul 2024

Dariusz

Good breakfast,reception staff can communicate little bit better between them

Leisure Self

10/10

Exceptional

02 Jul 2024

Richard

The beautiful owner and his receptionist were AWSOME on Saturday as schedules were accomodated...
Yes the hotel is older...but CLEAN..YES..
POOL ON ROOFTOP EXCELLENT..
AND THE LUTTLE BAKERY LUNCH....
PERFECT
THANK YOU
B

8/10

Excellent

17 Mar 2024

Rebecca

All in all a good hotel to stay in. You get what you pay for. It was a good breakfast offer depending on the time you go down. Good variety. Hôtel is well placed as you can walk to shops and market (20 mins).

Leisure Friends

6/10

Pleasant

25 Feb 2024

Verified traveler

The 1st time I got there. When I booked it online & when I arrived they told me everything is sold & they didn’t have no rooms available. So they decided to lied to me instead of saying of the truth. They charged me for 2 nights instead of 1 night.

Self

8/10

Excellent

13 Feb 2024

Stella

I loved the proximity of the hotel, the breakfast needs to be improved though. The staff were amazing, had the hammam and a massage which was enjoying.

Leisure Self

2/10

Poor

09 Feb 2024

Abdulaziz

Distance stated to Holy mosque misleading.

8/10

Excellent

27 Jan 2024

Michael

Great until last moment.

The only reason I didn’t give this hotel 5 stars is they messed up my check out. I told asked if I owed more for the extra day, they said I was all set. Then while waiting for my train two guys in suits show up to shake me down for the 550 dirham I actually owed. I had paid for my booking with my credit card, so I don’t know why they didn’t just charge it. So I had to pay out in cash 50 Dirham more because they didn’t have any change.

10/10

Exceptional

14 Jan 2024

oluwaseyi

It was amazing

Friends_and_family Family

10/10

Exceptional

27 Dec 2023

Mir

The bed was really big and comfortable. Also the view from rooftop was great. We spend our afternoon in the rooftop. Staff were all really nice. Good breakfast. Everything is in walking distance.

Family

10/10

Exceptional

23 Dec 2023

Meryem

Excellent hotel location,staff very professional, very clean

Leisure Family_with_children

8/10

Excellent

26 Nov 2023

Kate

A comfortable hotel with friendly and efficient staff. The food was of a good and consistent standard with a varied menu that would suit most The hotel has a varied number of day trips using a minibus going to an interesting selection of places; we went on two trips both of which were good with stops for coffee and a place of interest. Taxis are ready available outside the hotel to places of interest in and around Marrakesh, haggling helps the fare.
I can recommend this hotel however although we arranged for transit from the airport with Expedia this didn’t happen whic h was disconcerting and there was confusion over the numbers again due to Expedia, the hotel rectified this. So in all Hotel Racine gets four stars ( no one is perfect) and Expedia only three stars.

Leisure Friends

8/10

Excellent

18 Sep 2023

Olufunmilayo

The property is not bad for the price

Leisure Friends

10/10

Exceptional

16 Jun 2023

Zamira

Loved the service, location and very clean place.

Leisure Self

10/10

Exceptional

09 Jun 2023

Nick

Good location. Friendly helpful staff. Comfortable clean room. Great rooftop pool. Only negative is loud bar across the street at night. Would stay here again.

Self

4/10

Poor

19 Apr 2023

Mohammed

Ok

Leisure Family_with_children

8/10

Excellent

12 Mar 2023

Safia

A true 3 stars hotel. The staff was amazing and kind
The breakfast is reasonable
Only one thing disappointed me that the standard room dosnt have any mirror in the room i did struggle to do my makeup a lot . But overall its worthy to stay in this hotel its near all the attractions.

Partner

8/10

Excellent

16 Feb 2023

Matthew

Room was nice, good view from the rooftop pool, decent breakfast. Very loud part of town, with a couple bars across the street.

Leisure Friends

10/10

Exceptional

28 Jan 2020

Marc

Nice hotel

Staff was super professional and friendly. Convenient location and not a bad a facility. Would stay again.

Friends_and_family Family

8/10

Excellent

18 Dec 2019

Verified traveler

Decent budget hotel. Close to city centre. Nice places to eat in the vicinity.

Leisure Self

10/10

Exceptional

04 Aug 2019

Verified traveler

Clean place and friendly stuff - breakfast was delicious and healthy - lots of restaurant and shops in walking distance The main square JAMAA EL FNA very close

10/10

Exceptional

26 Apr 2019

Verified traveler

Reasonable price with reasonable accommodations in a good location. Staff were friendly and polite. Overall quite happy with the experience.

Leisure Partner

6/10

Pleasant

21 Feb 2019

Verified traveler

Safe location

I felt safe in the location and there are few shops around.

6/10

Pleasant

22 Jan 2019

T

20 minute walk to jemma el fna. Fairly straight forward journey as well. There's a small tuck shop nearby to get small things you need. Also, make sure to visit Mama Africa (30 seconds from the hotel). The hotel do allow for you to get an airport shuttle etc etc but you will honestly save money just grabbing a cab. I also did not book my camel and quad excursion with them as I found someone to do it for 400dH. But don't miss the Moroccan pancakes for breakfast. Also, the spa costs the same as most hammams - enjoy using it as you only have to go back to your room after your treatment. It was cold when I stayed there and the aircon did blow come hot air occasionally but not often.

10/10

Exceptional

29 Dec 2018

Igal

Excellent

Exclusive

10/10

Exceptional

10 Dec 2018

Verified traveler

Thanks!
The hospitality we received at the hotel by the manager, Mr. Hassan and his staff was first class. Mr. Hassan kindly resolved a small issue that we had at the start of our trip and gave me an iron on request, aswell as offering me a hair dryer. We were always greeted with smiles when we came back. We were given a map and given tourist information on request.
The hotel is in a prime location within walking distance of the mosque and the tourist attractions.
I would definitely bring my family back to this hotel, if I was lucky enough to visit Merrakech again.

Family

8/10

Excellent

29 Nov 2018

Verified traveler

Good choice

Nice hotel within walking distance of most tourist attractions. Breakfast was good and varied from day to day. Would stay again if we returned to Marrakesh.

Partner

10/10

Exceptional

26 Nov 2018

glenn

The service is professional and friendly. The rooms are spacious (3 large closets ). The breafast is adequate. The only problem was with the tv. With 2 remotes it is a techie's dream, but I could not master it.

8/10

Excellent

26 Nov 2018

Verified traveler

Very nice hotel based on European standards. Staff was friendly and helpful with any questions or concerns we had. Breakfast had a fairly decent variety of selections, but food that needed to be hot was lukewarm. Hotel is situated between old and new city (15 Min walk either way) which made it much easier to explore.

8/10

Excellent

22 Nov 2018

Canadian

Nice location. Clean. Need to fix the shower (glass shower). water leaking.

8/10

Excellent

19 Nov 2018

Verified traveler

This hotel is a real gem! We had a spacious and clean room. The only inconvenience was that the bathroom door would not get closed easily because it does not fit in the door frame. Their roof-top terrace and pool are nice add-ons to a pleasant stay.

Partner

4/10

Poor

25 Oct 2018

James

My window was a view of a wall and there is a leak in the shower. Every time I shower and make sure the door is fully close I walk into a huge puddle of water. I keep trying to call the concierge ask some questions and they don’t have a number to contact them or for any services like the spa or room service. You would have to actually get out of your room go downstairs to to talk to them.

8/10

Excellent

22 Oct 2018

LEDA

GREAT NEW HOTEL JUST A SHORT TAXI WAY FROM ALL

VERY GOOD stay. Great location, a bit out of the creazness of the city and in a location where you could rest after come to your room to rest. The hotel has a greta staff, although most doesn't speak Ingles, BUT they always find somebody who does to help anyway they can. The room has everything you need for a comfortable stay, even a frigobar what I love to keep my water cold. Once I arrived they had a free large of bottle of water in the frigobarbar for me already cold for free, what I think was a great gestion of kindness. I would never go back to that country, but I would recomend this hotel for anybody, friends even a family. GREAT STAY. I would like to thanks for the staff for their kindness. Thanks again.

10/10

Exceptional

19 Oct 2018

Mary

Great location within walking distance of them Adina restaurants and a few nightclubs

Friends

10/10

Exceptional

18 Oct 2018

Adrien

Hotel is excellent well located nice pool on top good food everything was very nice

10/10

Exceptional

02 Aug 2025

Isabelle

très bien

hotel simple mais très bien et propre

Partner

10/10

Exceptional

15 Jun 2025

Isabelle

Sejour tres bien. Hotel simple mais tres bien. Personnel sympathique, service tres bien, literie au top, propreté bien, piscine bien, bien situe.
Marrakech splenfide comme d habitude

Friends_and_family Family

6/10

Pleasant

29 Apr 2025

JULIEN

Les chambres ne sont pas disponibles à 12h mais 15h et il faut les libérer pour 11h le lendemain. Pas de parking mais c est l aventure pour trouver une place dans la rue

Business

8/10

Excellent

27 Oct 2024

Verified traveler

Sejour agreable

Sejour agreable dans cet hotel situe, au calme, a une vingtaine de minutes de la place Jemaa-el-Fna et a proximite du quartier Gueliz.
Une belle piscine au dernier etage.
Seul bemol l'activite bruyante et les bavardages, des 7h30, des femmes de menage.

Self

8/10

Excellent

02 Oct 2024

Durk

Fijn hotel

Zwembad op het dak, weinig parasols.
Ontbijt en diner perfect geregeld.
Vriendelijk personeel.
Taxi staat vrijwel altijd voor de deur te wachten dus je kan makkelijk naar de stad.
Parkeren aan de straat, kost 20 Dirham per nacht. Te betalen bij de parkeerwachters met hesje.
Vlak naast het hotel een wasserette waar je voordelig wasjes kan draaien.

Self

10/10

Exceptional

15 Sep 2024

Annick

Très satisfaite des prestations de l hôtel Racine. La piscine de jour comme de nuit excellent sur le toit. Situé très proche des sites à visiter et du centre ville. Menage fait tous les jours changement de serviettes à la semande et petit dejeuner très copieux. Je recommande cet hotel pour passer un bon séjour à Marrakech

Partner

4/10

Poor

09 Sep 2024

Marine

Sale

Leisure Friends

10/10

Exceptional

12 Aug 2024

Gwendoline

Le personnel o top tres gentil , dommage on a jamais changer notre draps de lit depuis on est arrivé on est rester 7 jour et notre drap a jamais etait changé sinon bon accueil restaurant très bon

Friends_and_family Family

4/10

Poor

11 Aug 2024

marylise

Déception

Déçu suite aux avis je pensais que l hôtel était correct mais il est vétuste notamment la salle de bain. Le petit déjeuner est correct mais certaines choses sont du réchauffées de la veille. Le personnel peu sympathique. La piscine est petite et les bains de soleil ne sont pas en très bon état

Friends_and_family Family

8/10

Excellent

17 Jul 2024

Zakaria

Buon soggiorno

Bello, é piaciuto molto a tutta la famiglia, peccato che, il chek-in fosse alle 15 e non alle 12 come scritto nel sito.

Friends_and_family Family

6/10

Pleasant

14 Jul 2024

Najat

Très mauvais qualité des draps et oreiller.
Aucun confort. Très déçu

10/10

Exceptional

23 Jun 2024

Amin

Lekker koffie en thee op het cafeteria van het hotel.

Leisure Friends

10/10

Exceptional

17 Jun 2024

Fsaha

I Will definitely come back!

Leisure Family

8/10

Excellent

30 May 2024

Rosa E

Maintenance

It was so great, but the last day the air conditioner started to drop liquid exactly at one socket and the toilet flush alone, they fixed all, but took after the midnight

Friends_and_family Friends

8/10

Excellent

28 Apr 2024

Jose

Bien en general, buena atencion ,desayuno bueno y buena limpieza

Partner

10/10

Exceptional

07 Apr 2024

THIERRY

Hôtel Agréable prix intéressant

Séjour agréable chambre propre très bon accueil le petit dej très bien
Très bien placé
Aucun soucis

Self

8/10

Excellent

04 Apr 2024

Braulio Alberto

Lo unico que no me gusto fue el olor muy intenso a cigarro de la habitacion

Leisure Family

10/10

Exceptional

02 Apr 2024

Marc

Hôtel agréable, personnel professionnel et à l'écoute.

Leisure Partner

6/10

Pleasant

31 Mar 2024

David

Nous devions avoir la chambre à 12h et nous l'avons eu à 15h00.

Leisure Partner

10/10

Exceptional

11 Mar 2024

Geofrey

The staff was amazing, professional, helpful and very kind. The rooms were kept clean at all times and the breakfast was quite alright. The view from the rooftop was beautiful and you could relax by the pool (only problem was the music by the pool which was loud but you can let them know and they will reduce the volume) apart from that everything was perfect. We weren't really bothered by any outside noice from our room while we slept, but this does not mean the room is soundproof. You could hear some noices outside the hotel but for the most part it was quiet. It has to be said that I am a heavy sleeper and my girlfriend uses earplugs in bed. The distance to everything from the medina, the marketplace, shopping and other popular tourist attractions was quite close by and you really don't need a taxi to travel to and from the hotel. We went by foot and during the walk you can experience beautiful parks where you can stroll and relax and just enjoy the beauty of Morocco. I strongly recommend this hotel to anyone traveling to Morocco.

Leisure Partner

10/10

Exceptional

05 Mar 2024

felice

Buon rapporto qualità prezzo

Leisure Self

8/10

Excellent

26 Jan 2024

Robert

Merci beaucoup pour votre accueil chaleureux

Leisure Family_with_children

6/10

Pleasant

20 Jan 2024

SIDI JAFER

rum mot gatan kan vara bullriga och påverka sömnen negativt . Musik hög fram till 02:30 varje natt

Leisure Family

8/10

Excellent

09 Jan 2024

Genevieve

rapport qualité prix excellent pour cette nuit passée au Racine. L'accueil parfait mais la raison de la note tient à un client rentré vers 5h du matin et qui a réveillé tout l'hôtel pendant un long moment, dans un état visiblement anormal. Il y a un service H24 qui aurait dû intervenir plus fermement pour éviter de gâcher le repos de tous.
Petits déjeuners très bons.

Partner

6/10

Pleasant

27 Dec 2023

Ernesto

Atendimento Confuso e Descortês em um bom Hotel

Minha experiência quando cheguei no hotel Racine foi a pior possível, pois a Atendente foi dura ao afirmar que a entrada seria as 15h quando, na minha confirmação do hotel tinha o check in as 12h. Também de forma grosseira disse que a minha reserva era para apenas 1 pessoa e que não era para casal, conforme havia reservado. Depois disse que só falava se fosse Francês ou Inglês, despresando os outros idiomas.
Enfim se não fosse a ajuda do Concierge teria sido uma tragédia minha estadia nesse hotel.

Partner

8/10

Excellent

01 Dec 2023

Karima

I liked

10/10

Exceptional

29 Nov 2023

Tobias

Bra hotell för pengarna. Helt ok med allt kring. Tack från till flyget och Jamaa el fna för mellan 20-40 dirham. Ok frukost .

Leisure Family

10/10

Exceptional

12 Nov 2023

wilhelmina

HOTEL CONFORTEVOLE E COMODO PER RAGGIUNGERE IL CENTRO DI MARRAKESH ANCHE SE LA ZONA NON OFFRE MOLTISSIMO. PISCINA CARINA E COMODA. PERSONAle cordiale. migliorabile la colazione: molta scelta (fin troppa) ma poca qualità dei prodotti offerti e situata in un locale interrato. camera molto confortevole, ampia, e lettone comodissimo!

Leisure Self

8/10

Excellent

31 Oct 2023

Soeleiman

Personeel aan de balie vriendelijk en behulpzaam. Ontbijt mocht wat meer. Elke dag terugkerend zelfde gerechten.

Leisure Partner

8/10

Excellent

02 Oct 2023

chantal

Nous avons passé un super séjour à l'hôtel Racine.L'équipe est pro, très sympathique,toujours prompte à répondre à nos questions et très souriante.Hôtel bien situé,propre et agréable.Seul bémol,chambre très bruyante car en face se trouve un bar avec musique ,des gens qui crient devant la porte jusqu'à pas d'heure!Nous y reviendrons quand même et je recommande.

Leisure Family

6/10

Pleasant

25 Jul 2023

Fernando

Neveras no funcionan.

Buena piscina en la terraza, desayuno acepatble, todo limpio, pero las neveras no funcionaban en 3 de lasn4 habitaciones que ocupamos.

10/10

Exceptional

18 Jul 2023

LAHCEN

J'ai tout aimé dans ce bel et merveilleux hôtel. Les gens qui travaillent dans cet hôtel sont gentils avec moi. J'y étais. Je me sentais très à l'aise. La climatisation fonctionne bien. Le petit déjeuner est merveilleux. Le service est merveilleux,Je recommande à quiconque de réserver cet hôtel

Leisure

8/10

Excellent

22 Jun 2023

jocelyne

Hotel bien placé

Chambre tres grande Par contre bruyant, hotel bien placé pour se promener dans Marrakech

Partner