Name: Residence Appart Assounfou & Spa
Address: Angle Rue Imam Malek Et Rue Iben Toumert, Marrakech, 4000, MA

10/10

Exceptional

10 Mar 2024

Nicholas

Self contained apartments serviced regularly. 24 hour reception. Friendly and helpful staff. Good location for exploring Marrakech, close to railway station and many excursions available. A great place to stay. Will be going back

Leisure Self

8/10

Excellent

15 Feb 2024

Sanjay

Basic but comfortable. They keep it simple with their filling breakfast. Rooms were made up every day. Though we had an apartment there was little space for a week's worth of clothes, but is ideal for a short stay. Location is perfect, being in the newer part of the city with a short walk to the old (Medina) area. Very good value on the whole.

Leisure Friends

8/10

Excellent

06 Feb 2024

Adam

Very good spot. Yiu can walk everywhere. The best sude seeing places les than 20 min walk. Staff very friendly,but apartments need upgrade

10/10

Exceptional

14 Nov 2023

Mohammed

Good experience at this property.

Leisure

8/10

Excellent

15 Jul 2022

Daniel

Old place.
Staff are freindly.
It is fare for the low rate I paid.
Good for one over night

8/10

Excellent

12 Jun 2022

Badreddine

Good place

Over all, the stay at the hotel was good.

Quite place at night, spacious and cosy.

The availability of certain utensils to prepare some simple and easy snacks and a mini bar is also available, which is great.

Business Self

10/10

Exceptional

07 Oct 2021

Susan

Good value

We often stay at this appart hotel, the staff are very friendly, the beds are comfortable and the water is hot. It's not the most stylish of places but it works for us.

Partner

6/10

Pleasant

29 Dec 2019

Verified traveler

So so hotel

Good location, quick check in. However, one of the bedroom lights were not working. I asked the front desk staff but after making the adjustments only one of the lights on the headboard was working. Also when i read the description, it says the rooms are equipped with a kitchen. To my surprise youre not even allowed to do real cooking except fry an egg. That's not much of a kitchen. Bteakfast is also the same everyday. Moroccan food is great so i expect them to have some variety. Lastly when you take a shower the shower room becomes flooded. Fix this poor drainage. I know this isnt a 5-star hotel, but my complaints are so basic even a 2-star hotel can easily do it.

Friends_and_family Friends

8/10

Excellent

22 Oct 2019

Hannah

It was nice but very basic, which we didnt mind but if you are looking for a proper hotel experience I would suggest investing a little more into it. The staff could occaisionally be a little withdrawn or difficult, but eventually warmed to us. The breakfast option NEEDS to be changed, even just a little bit. It would be so nice to see a traditional Moroccon breakfast being served there instead of crossiants, bread and an over boiled egg!! We only used the pool on out last day as we were so busy and it was a nice size and pretty outside but absolutely freezing cold so be warned!! The other food at the downstairs cafe/restaurant was really nice and good value for money - which is why I wished the staff could have put some more effort into breakfast. I will really miss the coffee though... It was useful having a lift and the staff at reception were helpful when we had questions about excursions and taxi charges. We were also able to smoke in our room which was a plus for me. Shower was always hot and towels were provided. The pillows for the bed were too hard for me but thats just a personal preference which I couldnt do much about. Overally a reasonably pleasant stay, just a few little things that the staff should note.

Leisure Friends

4/10

Poor

30 Sep 2019

Tima

I will not return!

The pictures on the advert mudt have been taken 20 years ago.
Very dated rooms and decor.
Asked for a baby cot, was told.they didnt have one then was sent a roll away bed then i had to explain again that its for a 10 months baby and I NEED a baby cot. Tbe lady who brought the cot sa9d it was not her job and that she only works in the kitchen. The matress of the cot was so dirty and no cover or sheets were provided.
I have asked reception 3 times about the sheets and their excise was change of shifts and no communication was left for the new team.
The kitchen had next to nothing of kitchen stuff.
AC was not working at all with 35 degrees and not able to open wimdows as its so noisy and dusty outside.
Breakfast was a disappointment. No choice at all the waiter just dropped stuff on the table and went to his corner and stayed on his phone. When i asked for a stronger coffee he just shrugged and left for over 15min, we were the only ones at breakfast.
The pool area is not maintained and 3 the chairs were in bad state.
Will not return to this place

Family

4/10

Poor

19 Mar 2019

Musili Adebola

It doesn't looksthe way it was show in the picture

My stay in the acopartment is not good experience at all. The staffs are not accommodating at all. I will never recommended it, to any of my friends.

Friends

10/10

Exceptional

18 Mar 2019

Verified traveler

Lovely place to stay in Marrakech. Close to train station and Guliez part of city. Friendly and helpful staff.

Leisure Partner

8/10

Excellent

25 Feb 2019

yusuf

Marrakech baby

Close to shopping little noisy at night though room was clean but dated

Family

10/10

Exceptional

05 Feb 2019

ayub

The location is very good, the service and staff us excellent, rooms are ok.

Friends

6/10

Pleasant

11 Nov 2018

Verified traveler

Basic, comfortable but great location

Basic but comfortable. Breakfast very average but the location is very convenient to the new city, Gueliz.

6/10

Pleasant

07 Nov 2018

Verified traveler

Clean, spacious, well located.

Was traveling for business so needed a place to sleep and work.
The place was ideally located to the main town, Gueliz. Just a few hundred yards walk. 20 mins taxi ride from the airport, 5 mins taxi to train station.
The apartment was spacious and served the purpose. Clean but a little tired.
Breakfast was basic.

6/10

Pleasant

17 Jul 2018

Verified traveler

Very close to restaurants and to the mall you don't need transportation 😊

6/10

Pleasant

16 Apr 2018

Verified traveler

was ok

it was ok but the hotel needs some improvement.
was very disappointed when they charged us for the key for save in the room, for every day we stayed.

Family

6/10

Pleasant

24 Mar 2018

Mohammed Ayaz

1st stay, last stay!!!

Reception...especially Hamzah very good, the restaurant staff ALL need sacking...diabolical and VERY rude to my niece.

Family

8/10

Excellent

18 Jan 2018

Verified traveler

Good enough. Good price

Partner

10/10

Exceptional

18 Sep 2017

RABIA

Excellent

The hotel was clean and calm . The staff reception was very friendly .

2/10

Poor

06 Sep 2017

jazz

Not so nice hotel

Hotel was horrible, I would not recommend this hotel to anyone. Same breakfast everyday, spa doesn't open for business god knows until when.
The only good thing is the location. It's 20mins to night market and shopping mail. Be careful if you choose to book excursion with this hotel as the will try and take as much money from you when you book with them.
Book from outside hotel it's cheaper.

4/10

Poor

16 Mar 2016

Verified traveler

Not bad for the price

The kitchenette and bathroom don't look like the pictures. The hotel serves its purpose.

Family

6/10

Pleasant

22 Feb 2016

Verified traveler

cool good for price

Nice room with a spacious living area

Family

2/10

Poor

09 Nov 2015

Verified traveler

Worst Hotel Out of 5 Continents

Please don't stay here! This is the absolute worst hotel I've ever stayed in, and I've travelled extensively over 5 continents. The staff here is deplorable and so unwilling to help with anything. They overcharged me for the city tax (which is supposed to be 11 Dirham per night) and refused to refund me the amount they overcharged. There was a couple checking-in in front of me who were interested in using the spa, and the front desk attendant rudely told them the spa was out of order and would be for their entire stay. The rooms were spacious, but they were in terrible condition. They were dark and poorly lit, with mold on the ceilings, dirt and ash on the furniture, and numerous mysterious holes in the bathroom area. The shower had no water pressure and it seemed as though there were cameras in the shower areas. This hotel advertised free breakfast, of which there was none. When I tried to ask the front desk attendant about it I was rudely ignored. I did dine in the restaurant one evening and was charged a ridiculous amount for a tiny and bland portion. The waiter did not give me back my change for the meal either. Please learn from my terrible mistake and DO NOT BOOK THIS HOTEL. I cannot say enough terrible things about it, because it truly was the worst hotel I've ever encountered in my life.

2/10

Poor

18 Mar 2015

Umar s

Rubbish

One bad experience staff very rude rooms dirty same thing for breakfast everyday which was just bread wouldn't recommend to anyone

Family

6/10

Pleasant

18 Sep 2014

Luky loves nidal

Perfect location

Heart of marrakech! 2 mins away from the where everything happens

Family

6/10

Pleasant

26 May 2014

tamoor

good location close to most amenities and clubs

good helpfull staff and no trouble around only down thing for me was breakfast not that good so next time not paying for it

Family

6/10

Pleasant

08 Sep 2013

Gugu

mr

it was a good experience, a few things need to get better, the air-condition in the sitting room was to used for the bedroom as well which was not convenient, the weather was very hot 40c, the kitchen cooker not all working. the hotel to our rating is 3 star hotel.
other than that not a bad stay.

Family

4/10

Poor

20 Aug 2013

Tawar

Disappointment

The hotel room was very basic
fittings and furnishings outdated
the shower head, taps and shower rail were all rusty
breakfast was a set menu of juice a hot drink half a baguette and a croissant every day
the reception lobby was a furnace with no fans or air conditioning
no hangar rail in the cupboard

Family

8/10

Excellent

16 May 2013

Em Wilson

Great Hotel

We were pleased with everything about this hotel - the staff were friendly, the room was lovely and was cleaned really well every day. The only possible downside was that the swimming pool was really cold!

It was easy to get to the main tourist attractions by taxi, although within walking distance if you don't mind the heat.

We would definitely stay here again.

Partner

6/10

Pleasant

24 Jan 2026

Jakob

Personal freundlich
Zimmer sehr in die Jahre gekommen
Frühstück ausreichend, aber nicht abwechslungsreich
Großes Zimmer
Gutes Preis-Leistungsverhältnis

Leisure Self

10/10

Exceptional

12 Jan 2026

Nadia

Très serviable, gentil merci

Friends_and_family Friends

6/10

Pleasant

05 Jan 2026

Eloy

Desayuno muy básico,nada que ver con los ricos desayunos que suelen poner los riads. No es ni de lejos cuatro estrellas, como aparece en algún sitio. Al menos basándonos en los estándares europeos. La cocina y cubiertos tampoco estaban limpios. A favor, el agua caliente funciona bien y el ascensor, también, así como el personal de recepción.

Leisure Partner

10/10

Exceptional

01 May 2024

Carole

Accueil chaleureux, personnel serviable. Nous avons passé un agréable séjour

Leisure Family_with_children

10/10

Exceptional

24 Feb 2024

Masoud

Det var bar men frokost det var Sam varia dag

Friends_and_family Family

6/10

Pleasant

22 Feb 2024

Oscar

Hôtel confortable mais sans plus. Très bruyant, équipements désuets , petit déjeuner toujours le même aucune possibilité de changer ou de demander autre chose… literie confortable. Bon emplacement dans le quartier Guéliz. Pour le reste , je n’y retournerai pas

Leisure Family

8/10

Excellent

18 Feb 2024

Sergio

Buena relación calidad precio

Buena ubicación, andando a 15 minutos de la Medina.... Parking gratuito; WiFi muy bueno; desayuno continental amplio....
Tenía piscina que no usamos
Quizá requiere modernizar mobiliario, pero las camas eran cómodas y estaban muy limpias.
Repetiría

Friends_and_family Family

10/10

Exceptional

04 Feb 2024

Jean Pierre

Hotel propre et acceuillant

Hotel très bien situé
Accueillant

Partner

10/10

Exceptional

29 Jan 2024

Brigitte

Accueil agréable et professionnel. Chambre propre. Je reviendrai dans cet hôtel. Inchallah

Leisure Self

6/10

Pleasant

29 Dec 2023

Céline

personnel adorable

le personnel est vraiment adorable, charmant et attentionné
l'hôtel est situé dans.un quartier très animé
La chambre très spacieuse mais très défraîchi

l'ensemble mériterait un bon coup de peinture et de mise aux normes électriques.
Concernant la piscine elle a le mérite d'être là mais impossible de se baigner au vu de la couleur de l'eau.
Le petit déjeuner est très copieux.

Friends_and_family Family

4/10

Poor

17 Sep 2023

jamal

Après plusieurs séjours établissement en Baisse

Devenu moyen cet établissement pendant et après tremblement de terre en dessous de tout ont s est trouve dans la rue sans aides même pas un verre d eau livre à nous meme.a 5heure du matin ont a pris l initiative de remonté dans la chambre pour essayé de dormir mais des craquements bizarres dans la chambre,nous avons fais nos bagages et sommes descendu dans le Hall pour attendre le matin et quitte l hôtel sans remboursement de la semaine restante,. Évite cet établissement.

Friends_and_family Friends

6/10

Pleasant

07 May 2023

Alexia

La surface de l Appart-Hotel est très bien. Par contre l ensemble est assez vieillot, 1 plaque, 1 frigo et des couverts= équipement minimal. L’as irisation géographique : à 30 min à pied de la place jama el fna, 5/7€ de taxi. Piscine vieillotte et froide. Attention à l emplacement proche d une mosquée (on peut être réveillé en pleine nuit pour l appel à la priere !)

Leisure Family

8/10

Excellent

16 Apr 2023

sebastien

Moyen, repas ordinaire, mobiliers vieux et abîmés

Leisure Partner

8/10

Excellent

15 Sep 2022

Moussa

Établissement très bien situé, le petit déjeuner est ok la chambre est correct, la qualité du wifi est top, le nettoyage est quotidien, le personnel est a l'écoute et serviable, seul point négatif anecdotique la piscine est glacial.. (il faudrait la chauffé) je recommande fortement l'hôtel bon rapport qualité prix pour un séjour à Marrakech.

Leisure Self

10/10

Exceptional

27 May 2022

jean marie

Manque un peu de vaisselle, hôtel appart bien situé personnel très sympathique je recommande vivement

Leisure Friends

2/10

Poor

12 Mar 2022

Duhamel

Fuite

A l’arrivée le réceptionniste me dis qu’il ne trouve pas la réservation et veut me faire payer le double donc obligé de hausser le ton est il retrouve ma réservation par magie!!!
État de la chambre poussiéreux ne donne pas envie de se coucher ds le lit vieilles couvertures mobilier vieux ultra bruyant de jour comme de nuit et biensur la piscine est inexistante!!!
A fuir même si bien placé

Friends_and_family Family

6/10

Pleasant

09 Dec 2019

Rachida

Tres bien situé

Friends_and_family Friends

8/10

Excellent

23 Nov 2019

Jean Pierre

personnel acceuillant, chambre spacieuse et propre, bon rapport qualité prix

Partner

8/10

Excellent

12 Nov 2019

Sofiane

Très bien passé

Tous est bon.emplacement ,service ,confort .très bon séjour

Friends_and_family Friends

8/10

Excellent

27 Oct 2019

Wijnand

Gedateerd gebouw

Prima hotel. Goede service. Gebouw wel gedateerd.

Family

8/10

Excellent

06 Sep 2019

Verified traveler

Les équipements étaient souvent hors d'usage (défectueux ou coupure d'électricité)

Leisure Partner

8/10

Excellent

21 Aug 2019

Ali

Dommage la piscine..........

Le seul bémol c'est la piscine qui déborde et les enfants ne sont pas accompagnés de leurs parents et font n\"importe quoi

Partner

6/10

Pleasant

17 Aug 2019

Verified traveler

Locatie was perfect! Service matig, middenklasse hotel met ruime appartementen. Enkele medewerkers waren erg aardig en andere een beetje bot!

Friends_and_family Family

8/10

Excellent

06 Aug 2019

Verified traveler

Très très bien placé, restaurants à côté ( je vous recommande Kui zin), la place Gueliz à une rue, bureau de change en face et DAB. Hôtel vieillot mais bien équipé, super clim dans les chambres. Piscine un peu froide. Personnel sympathique mais dommage que le petit déjeuner ne soit plus marocain... bon séjour avec mes 3 filles.

Friends_and_family Family

10/10

Exceptional

01 Jun 2019

patrice

J'aime l'hôtel Assounfou

Personnel de jour et de nuit accueillant et toujours à l'écoute. Hôtel propre,calme,et bon rapport qualité prix. Cela fait deux fois que j'y passe une semaine. Toujours aussi satisfait. Je reviendrai.

6/10

Pleasant

13 May 2019

Serge

Très bon rapport qualité / prix et emplacement au centre de MARRAKECH

Partner

2/10

Poor

14 Apr 2019

Jamel

Very very bad experience

Very very bad experience
1) I didn’t get the room I reserved
2) there were no parking and breakfast, which I expected seeing the offer from Hotel
3) The staff toke my personal language and stuff out of the room, without asking
4) the manager was rude and impolite when I complained.
I had made a reservation for 4 days but left after the second day, because they chose to put me in a little room sharing with a complete stranger.
I decided to leave and I was very pissed 😤 off. I would never ever recommend this place to anyone.

8/10

Excellent

06 Feb 2019

Francoise

Bon séjour dans cet hôtel proche du marché aux fleurs de gueliz
Par contre difficile à trouver car beaucoup de rues en sens interdit

Friends

6/10

Pleasant

03 Feb 2019

Verified traveler

Hotel vieillissant. Aurait besoin d'un petit rafraîchissement. Le personnel (de reception et restaurant) pas tres acceuillant, un peu froid !
Cote positif, chambre propre, menage quotidien. Petit dejeuner copieux

Leisure Partner

6/10

Pleasant

28 Jan 2019

Verified traveler

Ne correspondait pas à la description.
Le Spa n est pas en service
et pour le restaurant c est pas vraiment un restaurant mais plutot un café.
Les chambres coté rue sont extremement bruyantes la nuit.

Leisure Family

8/10

Excellent

04 Jan 2019

Verified traveler

Rapporto Qualità - prezzo è ottimo. Non c'è niente da lamentarsi !

Leisure Partner

8/10

Excellent

16 Nov 2018

Jean Pierre

hotel bien situé,agréable,un peu bruyant côté avenue,très bon rapport qualité prix

Partner

6/10

Pleasant

29 Oct 2018

marc

HOTEL MOYEN

Cet hôtel est bien placé. J'y suis allé deux fois en mai et en octobre. Les chambres sont vastes avec un séjour. les climatiseurs sont en panne.
A chaque fois que j'ai voulu aller au SPA, on m'a répondu que le SPA est en travaux.
Le petit déjeuner est nul (un jus d'orange, une boisson chaude, un croissant, un pain au chocolat, un oeuf dur et du pain et du beurre) Tout supplément, même un café est payant.

Family

2/10

Poor

15 Aug 2018

Mantes

Passable

Accueil désagréable, on a l'impression de les déranger, nous on demandé de règler des suppléments. Nous avons demandé un reçu car règlement du supplément en espèces, fait à contre coeur . Petit déjeuner indigeste , les enfants sont gratuits mais vous payer le séjour, le petit déjeuner ou est la gratuité ? Ils arrêtent la climatisation quand bon leur semble, piscine extrêmement petite au vu du nombre de chambres , très froide ,non exposé au soleil . Propreté des chambres, insalubre et extrêmement sale. Douchette cassé et qui fuit de partout, couche de poussière partout, oreiller jaune de saleté. N'importe qui entre et sort sans surveillance, violences conjugales et les responsables de l'établissement ne réagisse pas sous prétexte que ce n est pas leur problème . Chiens qui aboient toute la nuit, parking sous sol 3 malheureuse places. Agressivité du personnel de l'établissement. À ÉVITER.

6/10

Pleasant

23 Jun 2018

Amine

bon rapport qualité prix

Ce n'est pas l'hôtel que je choisirais pour un long séjour à Marrakech. J'avais besoin d'un hôtel pour une nuit avant mon avion. Le personnel à la réception a voulu me refaire payer la chambre plus chère que ce que j'avais payé en ligne. Etablissement valable pour une nuit de dépannage.

8/10

Excellent

12 Jun 2018

enrico

tour in marocco.

Il residence e comodo per chi ha l'auto e non molte pretese. Per l'auto e disponibile il garage sotterraneo che risolve gratuitamente il problema del parcheggio. Nell'appartamento non manca lo spazio e l'aria condizionata in entrambi i locali. C'è un minibar spazioso molto comodo per le bevande e un fornello dove è possibile farsi un piatto di pasta, se stufi della cucina marocchina. Di negativo l'aspetto un po' datato del bagno e della sala per la colazione. Anche gli inservienti di quest'ultimo locale contribuiscono a tale impressione. Colazione minimale, ma comunque sufficiente.

Partner

8/10

Excellent

03 Jun 2018

Verified traveler

w sumie ok

Hotel jak na 3* spełnia te kryteria. Pokój z sypialnią i salonem. Czysty. Widać co prawda lekki upływ czasu, ale przy tej cenie 125 zł za noc ze śniadaniem jest w porządku. Śniadanie podawane do stolika na zimno. Bułka, jajko na twardo, dwie słodkie bułki, miód, kawa i uwaga - sok ze świeżo wyciśniętych pomarańczy. Okolica super, bo blisko do mediny czyli starej części miasta. Obsługa nijaka. Po prostu grzeczna. Niestety nieczynny był parking hotelowy, a w przypadku wypożyczonego auta to było akurat istotne. Parkowaliśmy na ulicy. Hotel jak na jednodniowy wypad do Marakeszu jest ok.

Partner

8/10

Excellent

15 May 2018

Verified traveler

Personnel très agréable, bienveillant et à l'écoute. Excellent emplacement dans le quartier de Guéliz, une rue commerçante se situe à quelques mètres, le centre avec la place jamaa el fna peut largement se faire à pied afin de découvrir les alentours.
Excellent petit déjeuner très copieux.
Les chambres sont agréables et très spacieuses.
Le seul bémol serait la salle de bain qui mériterait un raffraichissement...

6/10

Pleasant

19 Mar 2018

marc

Moyen

Hôtel situé dans la ville nouvelle, la médina est accessible à une quinzaine de minutes à pied.
Le petit déjeuner est toujours le même, un pain, un pain russe, un mini pain au chocolat, une vache qui rit, une confiture à l'abricot, un oeuf cuit dur, une boisson chaude et un jus d'orange pressé, tous les jours la même chose, aucune variété et pas de possibilité de changement. Une kitchenette mais pas de micro-onde. Les couloirs sont bruyants et résonnent très fort surtout la nuit, on entend les gens dans les chambres voisines. Pas de spa, il est en travaux. Piscine non chauffée et non couverte mais entourée d'un grand mur, donc pas de soleil, on ne peut pas en profiter. Chaque jour il faut demander qu'ils mettent en route le chauffage dans la chambre. Possibilité de réserver des excursions auprès de la réception. Le wifi est capricieux.

Partner

8/10

Excellent

16 Mar 2018

G.M.L.W.

Pleasant stay

Perfect Apart hotel. Close to the center. Good price. Breakfast included

Partner

6/10

Pleasant

04 Dec 2017

Colette

plutôt rustique !!
Bon point pour le garage

Partner

6/10

Pleasant

28 Nov 2017

Verified traveler

Check-in

Zusätzliche Gebühren von 20 € pro Person beim Check-in die nirgends erwähnt wurden

8/10

Excellent

23 Nov 2017

younes

Très bien situé

Il me convient très bien c’est mon deuxième séjour je dépose ma voiture au parking gratuit et je me déplace à pied plein de commerce et de restaurants à côté

6/10

Pleasant

20 Aug 2017

younes

Nice And close to the city center

Good and quit near the center nice breakfast room clean small swimming pool

Partner