Radisson Blu Hotel Marrakech Carré Eden

Morocco , Marrakech
MARRAKECH, Avenue Mohamed V, 166-176
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100 reviews shown

10/10

Exceptional

19 Mar 2026

Neil

Pool view rooms are excellent and create a peaceful haven in the city. Staff are friendly and welcoming. Highly recommended.

6/10

Pleasant

01 Mar 2026

Sasha

I recently stayed at the Radisson Blu and unfortunately my experience did not meet expectations.

At check-in, the staff member was not the friendliest, which set the tone for the stay. I had booked this room two months in advance and specifically requested that it be decorated to surprise my fiancé for his birthday. To my disappointment, nothing had been arranged upon arrival.

After submitting feedback 24 hours later, I was approached by the same staff member while I was leaving the property in the elevator. At that point, it felt too late and more like an attempt to address the situation because of my feedback rather than a proactive effort to make things right.

While discussing the matter with another staff member, he was extremely obnoxious and did not follow up on what he had committed to. The lack of ownership and follow-through was frustrating.

On our last day, we finally spoke with the property manager, who did arrange something special in the room. I genuinely appreciate his apology and his effort to rectify the situation created by his team.

The room itself was clean, but it definitely felt lived in, with noticeable wear and tear. Overall, I’m not sure this experience lived up to the 5-star standard I’m accustomed to.

Partner

10/10

Exceptional

28 Feb 2026

Iqra

Everything was really good. Staff was very helpful. Breakfast was varied and nice. The location was really good, everything was at walking distance up to 30 minutes.

10/10

Exceptional

25 Feb 2026

Arendra

Excellent hotel...
We had great time. Traditional Hamam Spa experience is outstanding.

Family

10/10

Exceptional

20 Feb 2026

Georgiana

Amazing hotel. The area was wonderful, safe and with many restaurants and shops. Staff were very kind. The breakfast was one of the best. The heated pool was perfect in February. A nice break from the medina and the business of the city

Partner

4/10

Poor

22 Jan 2026

rachida

Impossible de travailler depuis l’hôtel la connexion internet est catastrophique. Je l’ai signalé à la réception aucune solution proposée j’ai du aller travailler depuis un coworking

Business

10/10

Exceptional

14 Jan 2026

Aberham

Quite place in a very close proximity to the center. Courteous staff easy check in/out.

Self

10/10

Exceptional

07 Jan 2026

Michel

Excelente ubicación y staff súper amigable y muy recomendable

Leisure Family

10/10

Exceptional

04 Jan 2026

Andrew

Perfect hotel

Leisure Family

6/10

Pleasant

03 Jan 2026

mazen

Lobby is horrible. Like 2 star hotels .

Room designed very poorly made .

Bed is in the middle of room. Room is not clean , floors and chairs are not maintained.

Bed is comfortable.

Balcony is nice .

Shower is horrible.
Water accumulating in the middle in the shower .
Bathroom has no fan or airflow.
Even the room .

Staff are very friendly and helpful.

Neighborhood is nice and safe .

Leisure Family

10/10

Exceptional

01 Jan 2026

Rémi

Perfect

Family

6/10

Pleasant

28 Dec 2025

Rosemary

The cleaning stuff were very helpful I was not happy with the reception staff where on There was no mention of a room deposit
The shower leaked into the room, but this was resolved by placing towels outside the room
Hotel, I expected better shower/room
Breakfast was adequate with multiple choice however drinks were excessively priced specially when there was a shopping precinct behind the hotel where you could buy Coke Coca-Cola and other drinks at a fraction of the price
Security was very well managed in the hotel

10/10

Exceptional

23 Dec 2025

April

A beautiful stay! Friendly and wonderful staff! Excellent breakfast and location. The spa was also fantastic. An ideal hotel, will absolutely return.

Partner

10/10

Exceptional

12 Dec 2025

grief

Good location, clean rooms, delicious breakfast 😋 👌!

Leisure Family

10/10

Exceptional

23 Nov 2025

Baruch

Top location, great staff and very helpful.

Leisure Partner

10/10

Exceptional

19 Nov 2025

Maurice

All of the above

Friends_and_family Friends

10/10

Exceptional

02 Nov 2025

Chandanpreet

Located on busy street, convenient from airport and to travel to old city. Helping staff and very good breakfast.

Leisure Family

10/10

Exceptional

30 Oct 2025

KEMI

Absolutely amazing stay at the Radisson Hotel in Marrakech! The location is perfect, with easy access to major tourist attractions, shopping, and great restaurants. The staff were friendly and attentive, and the rooms were comfortable and well-appointed. A perfect base for exploring the city and enjoying everything Marrakech has to offer. Highly recommended!

Leisure Friends

8/10

Excellent

29 Oct 2025

RAHUL

The staff were very helpful and made excellent suggestions of things to do and restaurants in the area, nice city centre hotel within easy reach of the airport and the attractions

Leisure Friends

8/10

Excellent

06 Oct 2025

Frantzline

Room was clean. I love the separation of the toilet, shower and sink. However pur only issue with the room was a sewer like smell. Once you get off the floor from the elevator you smell the situation. It was a ohhhh noooo I can't and won't stay there issue but it was present. We concluded the area or place has bad sewage history. Besides that we loved everything. Breakfast was great. The staff excellent.

Leisure Friends

10/10

Exceptional

30 Sep 2025

Daniel

It's a clean modern hotel with all the amenities you may desire in a hotel. The centrally located in the Gueliz district of Marrakech. The breakfast buffet is excellent and the hotel staff are friendly and willing to help with any needs or concerns.

Leisure Self

10/10

Exceptional

26 Sep 2025

Jagvir Singh

Everything!

Leisure Family

10/10

Exceptional

02 Sep 2025

David

Magical stay in Marrakesh

Excellent all around, no complaints. Amazing stay.

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

Memuna

Good services

Leisure Family_with_children

10/10

Exceptional

30 Aug 2025

Saneka

The staff was all friendly. Location of the property was ideal and the spa is 10/10z

8/10

Excellent

30 Aug 2025

khadim

Amazing staff all round, from Reception to housekeeping. We had 2 suites on 4th floor and our cleaners in particular, Saida and Boucha were friendly, accommodating and professional. Prompt pre arrival email responses. Excellent hotel management and no request is deemed too insignificant. Breakfast buffet is wide ranging and well laid out. Felt very safe on our first visit to Marrakesh as a family of 5 with 3 teenage daughters. Pool is relaxing and ambience is wonderful. A real oasis of calm in the heart of the bustle of downtown Marrakesh. Will definitely recommend and stay there again on return.

Leisure Family

10/10

Exceptional

30 Aug 2025

NEERAJ

Great stay at Radisson Blu Carre Eden. The staff service was excellent and the room was extremely spacious. I would not hesitate to stay here again.

Leisure Self

10/10

Exceptional

22 Aug 2025

Umais

Sara front office was an excellent host

10/10

Exceptional

18 Aug 2025

Christine Ekaete

Lovely hotel in a nice area and close to a shopping mall and lots of restaurants. Rooms were nice and spacious. Staff were very friendly. We enjoyed our time here and would certainly stay again.

Leisure Family_with_children

8/10

Excellent

02 Aug 2025

Annette

Was lovelynproperty but beed more staff when busy, setvice slow

Leisure Family

10/10

Exceptional

01 Aug 2025

Verified traveler

Excellent

Every thing is excellent. We enjoyed our stay! The pool very clean.

8/10

Excellent

27 Jun 2025

STANLEY

It is at the city center

10/10

Exceptional

25 Jun 2025

Nargis

Central location close to mall and plenty of restaurants within walking distance.
The room (junior terrace) was spacious and clean. It was my husbands birthday while we were there and i asked them to make it special and decorate the room which they did in a very basic way, i asked them if they could play happy birthday song at breakfast time for him but they didnt seem to care enough to do it.
Overall a good stay apart from that.

Leisure Family_with_children

6/10

Pleasant

03 Jun 2025

Isabella

Facilities are nice but service is poor.

I had also a bad experience when trying to use the baby room for my 1yo. I wasnt allowed to use it because there was already a baby taking a nap with a moroccan nanny (I asked and it was first come first served or private space and they said no, so basically, I was just denied access). Bare in mind that my kid was well behaved and I asked nicely. Anyways, the hotel staff sent me to another kids room, without AC, far from the restaurant and I couldn’t make use of this ammenity (reason for booking this hotel in the first place)

Leisure Family_with_children

10/10

Exceptional

01 May 2025

Keith

I have previously stayed at this hotel July 24. I arrived on the 23rd April 25 after booking with Expedia. Was informed by the reception team no reservation had been made for my stay .i found this very embarrassing. I was told it was Expedia fault but luckily I had my booking confirmation from Expedia. After a short and embarrassing time l was checked in and shown to my room. After paying the amount of £18.000 for 1 week and the circumstances and horror of my check in after a long flight l am reluctant to book with Expedia again.

Leisure

8/10

Excellent

28 Apr 2025

kamaljit

Great hotel in a safe area and alot of places were in walking distance.

Leisure Family

10/10

Exceptional

23 Apr 2025

This is a well run establishment with an amazing staff. I will gladly go back.

Leisure Partner

10/10

Exceptional

12 Apr 2025

Patricia

A break

Nice one.

Partner

10/10

Exceptional

03 Apr 2025

Rajath Ramachandra

Seay was great 👍

Pool , gym and facilities were good too. We enjoyed the breakfast spread and visiting old town for dinner and lhnch

10/10

Exceptional

27 Mar 2025

zakaria a

Merci pour l’accueil les hôtesses sont souriantes et un grand Merci aussi aux garçons qui gèrent les bagages et les voitures.

Business

8/10

Excellent

17 Mar 2025

caroline

Overall good hotel, good location, friendly staff

It is a very nice hotel with lots of good aspects. Nice pool, nice bar, good terrace, friendly staff, rooms perfectly good.
Service at the bar was slow which was disappointing as the staff are friendly.
We had a very good stay overall and I would have rated higher but when we checked out, an excursion that we had not taken was added to our bill. It obviously belonged to someone else. When we pointed this out it took ages for the reception team to rectify the situation. We thought this was a very clumsy mistake to make and more attention should be given by the reception team to ensure this did not happen.

Partner

8/10

Excellent

04 Mar 2025

Andrew

One of the better Radisson’s I have stayed with. Although the bed was squeaky and the TV casting didnt work and the IT guy was never around. Other than that the F & B was great.

Leisure Friends

10/10

Exceptional

02 Mar 2025

damian

Great location in a nice modern part of town

Great staff, lots of staff at Breakfast and great ordering taxis etc.
Hotel a little tired, rooms are well worn. Shower rooms fantastic in ensuites.

Friends_and_family Family

8/10

Excellent

28 Feb 2025

Ana Raquel Fernandes de

Good hotel in a prime location.

10/10

Exceptional

24 Feb 2025

Nicole

Another successful stay at the Radisson Blu! The customer service was spectacular, from the private car pick up from the airport to arranging the amazing excursions. They even help me find a stamp for my post card late at night and offered to post it for me. - I’ll stay with Radisson Blu again for sure!

Leisure Friends

8/10

Excellent

23 Feb 2025

Kirk

We liked the location.
We thought the wait staff were inattentive and having to take two lifts to get to the street was tedious

Leisure Family

2/10

Poor

15 Feb 2025

Sharizad

Horrible service

It is funny that I was sent this review when Radisson Blu Hotel refuse to check us in because according to them our reservation was not in their system. No assistance given to solve this problem and we ended up staying at another place since your staff was not helpful and not willing to solve the problem. We waited for 4 hours for nothing.

Partner

10/10

Exceptional

14 Feb 2025

Bachir

Very nice team working there. Marouane the frint desk manager is excellent

Leisure Self

10/10

Exceptional

08 Feb 2025

Maria

All was great, really nice place in a very good part of the city, very comfy bed, everything that you need

Partner

4/10

Poor

04 Feb 2025

Hamza

House keeping were cheap with room amenities (toilet paper, towels), no sound proof walls. Noise from neighbors all night, could even hear what their conversations. Buffet was very limited for the 280$ i payed. It’s more of a hotel where you just sleep and be out for the whole day, not for people that love to spend their days relaxing at the hotel. On the other side, the location of the hotel is well well positioned downtown, only walking distances to visit the popular spots. Would not stay their again for that price.

Leisure Family

10/10

Exceptional

23 Jan 2025

Verified traveler

Hotel

This hotel is one of the best hotel. I’ve stayed in by far . Very clean and the staff is really nice. The pool in the gym is well maintained.

Self

10/10

Exceptional

22 Jan 2025

Samir

Great all around. Excellent location, service, food, Breakfast. Would definitely stay there again!

10/10

Exceptional

16 Jan 2025

Pablo Nicolas

Good location, plenty of amenities and activities

Leisure Family_with_children

4/10

Poor

14 Jan 2025

Nazran

Terrible experience overall

The staff at the reception was very friendly and these are the only people I’m impressed with.But this was one of the worst hotels I’ve stayed at in a while. The WiFi didn’t work for 80% of the time. I literally saw the cleaner take out some bathroom tissue rolls that I had put in the bin (because I dropped it on the floor accidentally) and prop it up again in the bathroom for me to use. The telephone in my room didn’t work and after having the tech team come up 3 times they still couldn’t fix it. Basically my whole stay didn’t have a way to call from my room. I would not recommend this hotel to anyone looking for a nice place to stay. Just go anywhere else.

Friends_and_family Family

10/10

Exceptional

12 Jan 2025

Jameila

The hotel was excellent and the location is perfect for shopping, taxis and a short walk to the main train station.

Leisure Family

8/10

Excellent

06 Jan 2025

Christopher Paul

Clean and tidy , large room with terrace and dual bathroom ,

Leisure Partner

6/10

Pleasant

06 Jan 2025

Diane

Comfortable hotel in great location. Hotel reception smelled like rotten fish. It was nauseating. The bathroom door handle did not work and 2 of us got locked in bathroom and could not get out until someone came to our rescue.
Room was very basic for the money.

Leisure Friends

6/10

Pleasant

06 Jan 2025

Khaled

Hotel was great but service not so great due to lack of communication in English

Friends_and_family Family

10/10

Exceptional

03 Jan 2025

Zunaid

Excellent hotel and in a very popular location, close to all amenities

Business_and_leisure Friends

4/10

Poor

30 Dec 2024

Zaferhusen

Check in and check out service was very poor. Didnt feel welcome and was slow

10/10

Exceptional

29 Dec 2024

Dolly

Leisure Family

10/10

Exceptional

29 Dec 2024

Madhusudan

Great property

Leisure Family

10/10

Exceptional

29 Dec 2024

Felipe

We stayed as a family of 4 plus grandma, has two connected rooms, very good for families although surrounding area at night is a bit dangerous to walk especially with children, also have to take a lot of taxis to the Medina which you need to have a lot of cash and price varies all the time there, breakfast was good, pool is somewhat heated but can be cold in winter, my kids enjoyed it anyhow

Leisure Family_with_children

10/10

Exceptional

27 Dec 2024

Anil

Great location. Plenty of dining options and night life close by. The rooms were clean and staff super helpful.

8/10

Excellent

26 Dec 2024

Sekou-Tijan

I had a good stay at the Radisson Blu Carré Eden. The hotel is in an excellent location, making it convenient to explore the city. The staff were professional and attentive, and the overall service was solid. The food was decent—nothing extraordinary, but satisfying enough.

One thing to note: excursions booked through the hotel are significantly overpriced—about three times the price of booking online. If you’re planning to do any excursions, I strongly recommend arranging them independently to save money.

Overall, it’s a good option for a comfortable stay in Marrakech.

Leisure Self

10/10

Exceptional

25 Dec 2024

pamela

Nice pool/spa/ fitness facilities
Very nice staff.
Rooms are very well laid out and decorated.Very pleasant stay

Leisure Family

10/10

Exceptional

24 Dec 2024

Igor

Great value. Excellent breakfast.

6/10

Pleasant

23 Dec 2024

Verified traveler

Started off terribly with no shuttle picking us up despite me having confirmation. I have 2 children and one with special needs and was left standing for hours at the airport until doing my own taxi. Once we got to the hotel and checked in we got to the rooms but kids bed was no ready but with a phone call that was resolved. Overall hotel was ok but do not do a pickup.

Friends_and_family Family

10/10

Exceptional

22 Dec 2024

Morzina

Liked the hotel and would come back

10/10

Exceptional

21 Dec 2024

Morzina

Love it

10/10

Exceptional

21 Dec 2024

Adam

Nice hotel very clean good location

Friends_and_family Family

10/10

Exceptional

19 Dec 2024

Zohaib

Great stay with kids! Highly recommend if your traveling with little kids as the rooms are quiet large and the breakfast is great with lots of variety!

Friends_and_family Family

10/10

Exceptional

10 Dec 2024

sheik

Great staff and service. My daughter uses a wheelchair and the site was accessible . was given an accessible room . They only criticism i have is the wet room (disabled shower) did not have an adjustable showerhead which is to be expected.

Leisure Family_with_children

6/10

Pleasant

04 Dec 2024

Dinesh Kumar

Rooms are too small and overall it’s not value for money. Hotel is in nice area though.

Leisure Family

10/10

Exceptional

02 Dec 2024

KARIM

Beautiful hotel

Overall nice hotel,the service was excellent

Friends_and_family Family

10/10

Exceptional

29 Nov 2024

Haoyang

Great stay. Right above a mall with Carrfour on the bottom floor.

Business Self

10/10

Exceptional

24 Nov 2024

Emina

Excellent walkable location. About 30 min walk to old town. All western world amenities are there. Staff was so helpful in getting me a taxi and negotiating price for me.
Room was modern and clean.Breakfast buffet excellent. Warm pool during my Nov stay. I dont have anything bad to say.

8/10

Excellent

18 Nov 2024

Verified traveler

Good experience . The service was very nice

Business

10/10

Exceptional

02 Nov 2024

Benjamin

Séjour très agréable

Hotel recent et comfortable, service impeccable.
Bien situé. Extérieurs très design et soigné.

Partner

10/10

Exceptional

02 Nov 2024

Wasim

A very nice and clean hotel located near everything👍💖

Leisure Friends

2/10

Poor

19 Oct 2024

Majed

service at reception slow, no information at all about how to use the different services around, no one told us that only one elevator go to the garage, makes us lost and confused how to find our way from and to the garage. no one told us that the elevator does not work if we don’t use our room key. the safe is really not safe , I could easily put the safe and what is inside in my suit case and leave, it is not fixed to any wall.

8/10

Excellent

11 Oct 2024

Bachir

Very convenient

Leisure Self

10/10

Exceptional

10 Oct 2024

Irina

Great place, everything works in the room, clean bed, room is recently renovated. Had kettle and coffee machine.
Pool is also refreshing during hot time.
Could be improved: pool hours are short.
Reception staff cannot give information about extending stay or room price. Reservation department is not open all the time.

Leisure

8/10

Excellent

03 Oct 2024

Aseel

Lovely experience , perfect location

Leisure Friends

10/10

Exceptional

01 Oct 2024

sabrina

Beautiful

Amazing hotel beautiful , peaceful , great pool area , great breakfast.

Friends_and_family Friends

6/10

Pleasant

01 Oct 2024

frederique

Le petit déjeuner est très moyen
La chambre côté rue n’est pas du tout agréable alors que les chambres côté piscine sont super agréable
La salle de sport est super
Les bagagistes et voituriers et la Reception sont très bien et très efficaces

Business

10/10

Exceptional

19 Sep 2024

Rakeeb

Very helpful staff. Hotel was clean and comfortable with a terrific breakfast. Jamal at the front desk was superb and very professional.

Leisure Family

2/10

Poor

16 Sep 2024

James

Service is poor

Leisure Friends

10/10

Exceptional

14 Sep 2024

Abayomi

Very good and will always be glad to always come back

Leisure Friends

2/10

Poor

13 Sep 2024

James

Staff need training. Hotel doesn’t have guest friendly policies so doesn’t prioritise guest experience

Leisure Friends

10/10

Exceptional

09 Sep 2024

Rouhina

When arriving at the hotel,the reception was very slow, or maybe their system is very slow. The depisit is quite high. So make sure you read the small print before booking. They are also very slow to replying to emails prior the stay. However i would still rate it as excellent due to the cleanliness, politeness of staff and quick room service.

10/10

Exceptional

07 Sep 2024

Eyad

ممتاز جداً والخدمة على مستوى عالي

Partner

10/10

Exceptional

07 Sep 2024

Cumar

Great place

Great stay

Friends_and_family Family

10/10

Exceptional

07 Sep 2024

Usman

Clean very friendly staff 👌

Business_and_leisure Family_with_children

10/10

Exceptional

05 Sep 2024

NOUREDINE

Great stay and very good services

Friends_and_family Family

10/10

Exceptional

01 Sep 2024

Manal

Everything was awesome

Business_and_leisure Family

10/10

Exceptional

26 Aug 2024

Gillian

The staff were super friendly and smiley all the time ! Particular mention to Facial who was very attentive and going out of his way to make our stay memorable. Also the young guy around the pool was excellent but i cant remember his name !

Leisure Partner

8/10

Excellent

22 Aug 2024

Bachir

Good service. Nice team. The quality of food not as good as before..

Leisure Self

10/10

Exceptional

20 Aug 2024

Karim

Fantastic location and great staff.
Pool a bit small