Appart Hotel Mouna

Morocco , Marrakech
MARRAKECH, Av Yacoub Mansour, 7
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75 reviews shown

8/10

Excellent

12 Jan 2026

Leonardo

nice staff. Location is great

Leisure Family

10/10

Exceptional

24 Oct 2025

Long

The room is big and clean and very much spacious. The staff are very helpful and friendly, I would stay again if I come back.

10/10

Exceptional

10 Oct 2025

Adeel

Everything was great. Spacious living area. Kitchen had all the things I needed for my trip (kettle, toaster, tea/coffee maker). I only used the kettle. Bathroom had a hairdryer. Room was very clean. There is a fridge/freezer too.

Leisure Self

10/10

Exceptional

15 Sep 2025

james

Well located and clean, but Marrakech is so dirty and beat-up!

Leisure Family

10/10

Exceptional

31 Aug 2025

Marwan

This hotel exceeded my expectations in everywag imangible, very spacious rooms, clean and checkin/checkout was a breeze. Highly recommended!!!

4/10

Poor

09 Jul 2025

Jannath

Property doesn’t have basics such as Iron, microwave and toaster , staying in an apartment means that you have all the facilities/appliance that you can have to fulfill your everyday needs. Property is clean, location is excellent and spacious.

Leisure Partner

10/10

Exceptional

11 Mar 2025

Richard

My second stay at this hotel and was again a lovely experience. The staff are really friendly, the rooms are well equipped, everything is nice and clean, and there are plenty of places nearby for food etc, and its a 30 minute walk into the centre of Marrakech.

Leisure Self

10/10

Exceptional

24 Feb 2025

Richard

Great, fast, friendly communication from them and perfect for what I needed the night before collecting a motorbike from nearby.

Leisure Self

10/10

Exceptional

06 Jan 2025

Minghui

Clean Hotel

Appat Hotel is very clean, the rooms is confortable, and it is easy to get downtown center.

Friends_and_family Family

8/10

Excellent

31 Dec 2024

Prajwal

The property was very clean. Even though there was a foul smell on day one, the apartment was cleaned and the smell issue was addressed quickly. Our friends visited the apartment to spend an evening together. They were asked to submit their passports for record keeping. When questions were asked about data protection, the front desk person was unable to answer and felt irritated. Our guests felt uncomfortable during this conversation. Having said that, Abdul Malik at the front desk was brilliant and always helpful. Overall a good place for family stay.

Leisure Family

8/10

Excellent

19 Dec 2024

Mohamed

Nice flat, good size, clean, very friendly staff. Would have been even better if washing machine is added to the flat

Leisure

8/10

Excellent

25 Nov 2024

Richard

Basic but roomy apartment. Noisy road at the front

A nice roomy apartment with good facilties. Breakfast can be bought at it's own cafe. Our first room with a balcony was OK but overlooked a busy and noisy road. We had to swap halfway through our stay when a terrible smell of drains filled the room. No problem swapping immediately and the new apartment was at the back. No balcony, but much quieter.

Partner

4/10

Poor

31 Oct 2024

Nozm

Everything is outdated in this place nothing here is luxury like the name says, door keycards don’t work tv outdated wifi is the worst I have ever seen, the pots and pans wow , no iron also bring ur own. Its a good location but i guess owners don’t care about maintaining the property

Leisure Family_with_children

10/10

Exceptional

23 Oct 2024

Clean spaces
Friendly staff

Friends_and_family Family

2/10

Poor

06 Oct 2024

Gracia

I was so discussing about this property because it's was really dirty and very old this place is nothing like in the pictures they didn't have a microwave to warm up the food , no water no soap everything was terrible!!!! I want a refund

Leisure Family

8/10

Excellent

27 Sep 2024

Amber

Was a nice stay!

Leisure Partner

10/10

Exceptional

14 Sep 2024

Abdelrahman

Nice receptionists
Clean place
AC in bedroom and living room.
Toilet is clean.
Area around place is good and there are local supermarkets. Also cafes and restaurants nearby.
Local tax can be paid in dirhams too.

Leisure Partner

8/10

Excellent

19 Aug 2024

Khalid

Overall a descent place

Positive points:
- Well localised
- Clean
- Friendly staff
- well equipped
- Toiletries and nice towels
Negative side :
- Building and lift a bit outdated
- Noisy Air conditioning
- No easy access for wheelchair, pushchair or heavy suitcases

Friends_and_family Family

10/10

Exceptional

18 Aug 2024

Verified traveler

Very nice hotel, close to attractions. Very good for the family, as you get living area and kitchen area. Kids enjoyed the WiFi and living space. Staff at the hotel are very helpful, breakfast was enjoyable

Friends_and_family Family

2/10

Poor

20 Jun 2024

Luis

No support privided in a SOS situation

The hotel apartment is in a good location although not many restaurants or shops close. I got sick last day and requested help from a friend as i couldn't walk alone. The hotel refused a friend to enter so had to check out 1 day earlier. They were not benevolent at all with my situation.

10/10

Exceptional

19 Jun 2024

Sheraz

I have always stayed here very good

10/10

Exceptional

19 Jun 2024

LUCY

I would return to this apartment if I ever go back to Marrakesh. The apartment has everything you need and in good condition. Compared to other places I stayed in Morocco, this apartment was in much better condition and better furnished than the others.
The location is very convenient, a short walk from the YSL Garden.
I had breakfast included but the options in the neighbouring cafe looked rubbish so I didn't order.
Bed and shower were the best I found in Morocco on this 2 week trip.

Leisure Self

10/10

Exceptional

04 Jun 2024

Ian

Amazing hotel

Amazing hotel. The staff are a credit to the hotel

Friends_and_family Family

8/10

Excellent

30 Apr 2024

Mahboob

Safe and friendly atmosphere

Leisure

8/10

Excellent

22 Apr 2024

Daniel

Friendly and helpful staff at reception, cafe next door and housekeeping. We were able to communicate primarily in English, went the extra mile when I gave the wrong info for shuttle pickup. Shower area could use a ledge for soaps etc - kitchen could use some dishcloths.

Leisure

10/10

Exceptional

01 Apr 2024

Janelle

Practical accommodation

Very helpful and friendly staff. Spacious apartment, walking distance to shops and restaurants.

Friends_and_family Family

10/10

Exceptional

06 Mar 2024

Jeremiah

Very helpful and friendly staff.

Leisure Self

8/10

Excellent

28 Feb 2024

Safina

The property is very nice all basic necessity are available. Unfortunately the kitchen hob is not very good only one ring worked. The staff were absolutely awesome they were soo kind and helpful . The property is 5 mins away from carreden mall

8/10

Excellent

22 Feb 2024

Rukshana

Beautiful area definitely recommend

Leisure Family

10/10

Exceptional

08 Feb 2024

AFZAL

Great Location, Safe to walk at night, very clean Apartments and a very big thank you to Lorbi he was extremely helpful and very kind. Thank you so much Lorbi.
Your a true Gentleman.

Leisure Partner

8/10

Excellent

08 Feb 2024

Verified traveler

Kitchen facilities was poor

It was acceptable stay for short period

Business Self

6/10

Pleasant

23 Jan 2024

Hanan

Good

So so. We spent just one night. The confort was basic. The appartement was different from the photos. Employees were nice and professional.

Friends_and_family Family

10/10

Exceptional

11 Jan 2024

Jake

Clean property very comfortable and the concierge is the best 10/10

Business_and_leisure Family_with_children

10/10

Exceptional

01 Jan 2024

Rahul

Good location and excellent property

10/10

Exceptional

07 Nov 2023

I be staying in the Gueliz district next time when visiting. Great hotel..suites one bedroom with everything you need, full kitchen and amenities. Is better than medina unless you want to try the riads and 10min bus ride to Jemel el fna makes it convenient. Quick service as well as I remember

Leisure Self

10/10

Exceptional

26 Jul 2023

Mohamed

Great great customer services

Leisure Family

8/10

Excellent

08 May 2023

Emeka

The entire staff were quite friendly and willing to support and help.
The only issue was the Ethernet was quite slow and at times goes off, breakfast wasn’t a buffet.

Leisure Partner

6/10

Pleasant

03 May 2023

Ravi

As it is the property is not bad. It is a big apartment located in a bustling neighborhood close to a major mall and other shopping. The big issue is the lack of any help from the people on site. In all the properties we visited in various cities in Morocco, the people here were least interested in helping us tour Marrakech. Not only that we requested a Cab to the train station since we had to catch a train early in the morning and there was no cab waiting for us. With luggage and local cabs having a limit of two per cab made it difficult for us to find a ride at such an early hour. We barely made it time. Also we asked the timings to the mall knowing that it was Ramadan, the guy at the reception said no Ramadan open at all times, which was not true. The people at the reception have no interest in their guests.

Leisure Family

8/10

Excellent

30 Apr 2023

Verified traveler

The property is ok, bed is not comfortable, and it’s quite noisy because of nearby street. Don’t bother purchasing breakfast. It’s provided by the cafe nearby and the quality is awful, like really bad. They messed up our orders and it took forever to get the most mediocre food. Staff at the hotel itself was professional and nice. Overall, good place to stay if you’re tired of Medina and Riads but nothing special.

Friends_and_family Family

10/10

Exceptional

16 Mar 2023

Vanessa

Very helpful staff - Albie was so helpful. Good location. Very clean. Great breakfast.

Self

10/10

Exceptional

05 Jan 2023

Danyal

This is an excellent apartment hotel, offering substantially more space than a regular hotel. It is modern and clean. The reception manager was very helpful. Small negatives: only one lift, the light switches in the stairwell turn off quickly

Leisure Family_with_children

8/10

Excellent

16 Oct 2022

ramon

The only issue were the windows in each room, small, felt claustrophobic

Leisure Self

10/10

Exceptional

30 Jul 2022

Sikander

Good hotel

Nice and clean organised and good room service. Friendly staff. Recommend

Friends_and_family Family

10/10

Exceptional

05 Jun 2022

Ghazala

Brilliant stay

I would 100% recommend this hotel to everyone! I have never left a review before but the service was too good not to encourage others- the staff truly are wonderful, special shout out to Abdul Malik who ensured we were comfortable for our entire stay and provided information about day trips which we thoroughly enjoyed. Excellent service, a beautiful view and very convenient- the kitchen had all items required. Thank you to all the staff for making our holiday so lovely.

Friends_and_family Family

6/10

Pleasant

20 Dec 2019

julie

Spacious comfortable apartment

Spacious comfortable apartment. Wifi was spasmodic, very few English tv channels (only news ), 2nd tv didn't work (not tuned in). The apartment was spacious, however lacked a microwave and very few cooking utensils. The staff were friendly and helpful. We had problems with the apartment when we first checked in but the staff moved us to another apartment when they were made aware of issues. Location was good with many cafes and restaurants in the immediate area. Short walk to Carre Eden shopping centre. Number of bus stops close by. 35 minute walk to the Medina/Old Town. Upper floors accessible by lift. 24hr reception. Overall a nice comfortable apartment.

Partner

8/10

Excellent

08 Nov 2019

Panamaone

The property is situated in walking distance of many restaurants in the french section. It's a long-is walk to the main square and the souks but not too bad as long as you stay out of the sun. The apartment was large and we were placed in the back so less noise. We had booked for several days in a row but found a tour to the Sahara and asked to change Saturday (higher rate) night for a Monday night instead. After a couple of discussions they allowed us to make that change which was very kind. Taxi to the airport should only be a max of 100DAC despite what the front desk guy said (200 is ridiculous).

Leisure Partner

10/10

Exceptional

06 Oct 2019

Charles

Great place to stay.

It was everything we had hoped for in a hotel in Marrakech. Very clean, people were very nice, excellent breakfast was included. As a side note, great pizza across the street.

Family

8/10

Excellent

01 Oct 2019

Verified traveler

Place was cleaned daily, cleaning ladies were polite and nice.

8/10

Excellent

31 Aug 2019

bereket

Very helpfull front desk

Self

8/10

Excellent

11 Jun 2019

Verified traveler

Reception reps very helpful and knowledgable. Very pleasant.

Leisure

10/10

Exceptional

27 May 2019

Verified traveler

The place was Spacious clean open and airy. They were especially cordial

Friends_and_family Family

8/10

Excellent

04 May 2019

Aakifah

Nice looking hotel from outside, good location

Partner

10/10

Exceptional

20 Apr 2019

It was really clean and comfortable spacious apartment. The apartment is really well located, we thought it was better than the congested medina. The main road is a bit noisy but otherwise the location is great, and easy walk to the main shops. The staff were really friendly and helpful and breakfast was lovely with excellent service. If the owner had a couple of bedside lamps then it would be perfect! Kitchen had everything we needed and beds and sofa were very comfortable.

Leisure Family

10/10

Exceptional

04 Apr 2019

Rushdy

This was our first time in Morroco and we had stayed in a big 4 star hotel in agadir before heading to Marrakech to stay in this Apparthotel, such a lovely place and so much better than the 4* Hotel. Staff are incredibly lovely and welcoming and attend to all your needs no matter what. It’s a much more homely feel than big hotel chains. If your looking and pondering on what hotel to go for don’t hesitate to book this one as u will not be dissappinted. Rooms were lovely too with nice balconies. Close walk from a lot of main locations too would definitely come back!!

Leisure

10/10

Exceptional

01 Jan 2019

Fantastic reception staff....were always enthusiastic to help. Hotel's restaurant/cafe provided breakfast in room even at busy times in the morning. Good location. Excellent cleaning staff.

Only negative point for hotel to improve is the shower experience - open cubicle on one side makes eh bathroom like a pool every time one goes into shower. Housekeeping did a good job of drying up the bathroom floor every morning so that bathroom was usable for rest of the day.

Leisure Family

10/10

Exceptional

20 Nov 2018

Verified traveler

Would definitely recommend!! Super clean and comfortable

Leisure Family

10/10

Exceptional

30 Aug 2018

Great experience.Flat was very clean.Daily cleaning by the cleaners with no extra cost.24hrs reception.Very helpful staff.Breakfast was included and was good quality.Good working airconditioners in both rooms and sitting area.Kitchen was very clean and had oven but no microwave.Good location. Supermarket and good restaurants on walking distance.

6/10

Pleasant

22 May 2018

Daniel K.

Clean and modern apartment with caveats

The bathroom is pretty nice, but it's designed poorly. The water from the shower leaks into the rest of the bathroom and then into the hallway. The parking was a bit confusing at first, but there is a small parking lot down around the corner from the building. You just need to pay 20dh for 24 hours. The reception was pretty helpful, but there was an extra city tax fee that we weren't aware of. There was no mention of this on HomeAway, but the fee ended up being very cheap, something like 10dh per person. But I think this was something HomeAway should mention on their site.

4/10

Poor

16 Jan 2018

Verified traveler

Dirty towels, non working appliances, noisy

The towels they provided we dirty, stains all over them. The bathroom is extremely small in the 2 bedroom apartment. The stove and the coffee maker didn't work, no one on sight to fix them. The apartment faces an extremely busy intersection. The rooms and the living room were spacious the furniture and beds are OK

8/10

Excellent

02 Jan 2018

Verified traveler

Spacious room and nice location

This apartment-hotel was spacious and a nice location about 20 minutes' walk from the edge of the Medina.

10/10

Exceptional

30 Oct 2017

Yunus

Public Transport is around 10 minutes walk

Good staff and do speak English and overall I would recommend.

10/10

Exceptional

22 Aug 2017

suresh

Nice hotel

Enjoyed our stay
Very helpful staff
Close to amenities

10/10

Exceptional

30 May 2017

Ajay

Very spacious and comfortable.

Very spacious, comfortable and well furnished apartment. It was cleaned daily and change of towels provided. The staff was very courteous and very sweet. Fatima was very helpful with reservation of train tickets. The apartment, however, was slightly away from the Medina area but taxis were available for about 2 euros or 20 dirham, provided you could haggle. Super market and shopping area of Gueliz was only 8 to 10 minutes walk. Complimentary breakfast came as a pleasant surprise.

Partner

10/10

Exceptional

15 Apr 2017

ismail

Nice small resident. In the middle of old and new.

Nice welcoming charming reception staff. Try to help you out. Ismail, Fatima,Rashid are very good people. Will try to help you out. Hotel itself i will rate as very good. Provided all facilities what we asked. I would like to have breakfast menu in english as well a choice from eachother. But overall its very nice appartment. And i will stay again in future and recomend to family and friends.

10/10

Exceptional

21 Mar 2017

Omar Hashemi

Lovely hotel

We chose this hotel because it had a kitchen, so we could cook for our 18 month old baby.

We were not disappointed, the kitchen had everything you need except a mircowave.

The room was very clean and was maintained to a high standard throughout our stay.

All the room facilities was good and breakfast was nice, however the menu was in french so I had to ask what it meant or google translate it.

The staff were brilliant and always willing to help and give recommendations. Very friendly and they could speak English to a reasonable standard. When I needed to buy sim card and couldn't follow the instructions because it was written in arabic and french, the lady receptionist set it up for me easily.

The hotel is located in a busy street with lots of shops, carre eden mall is 5 mins walk away.

The center is 20-30mins walk or less than 10 mins taxi drive, which shouldn't cost more than 20 dirhams.

We enjoyed our stay in the hotel and in Marrakech and would highly recommend it to anyone.

5 out of 5.

8/10

Excellent

17 Feb 2017

Faiz

Rules for married people

The hotel was good and lot of room and a big kitchen. The problem i had waa more that i had to show them proof that i was married to my wife. This they do not ask tourists but if you look somewhat indian or arabic or have a family name from india or arabic they think you are muslim so they have to ask you for proof. For muslims it ia forbidden to go stay in a hotel when you are not married. And i am not muslim still i had to find someone in my country to find a paper to show them we are married. This is not good.

Family

10/10

Exceptional

03 Feb 2017

Verified traveler

Good breakfast.

The apartment is big, it has all the things you need , a little bit noisy outside because of the busy street , you can walk to the old city (25 minutes) restaurants, stores close to the hotel. Very clean apartment and the employees very nice too.

6/10

Pleasant

28 Jan 2017

Verified traveler

Just ok

The room we had was overlooking the road and was really loud. So many motorbikes zipping around at night!!! Also, there was a strong sewer smell coming from the bathroom that I think comes from the drains. Other than that the room was quite nice and the buffet breakfast was wonderful! Friendly staff as well. WiFi goes in and out.

10/10

Exceptional

17 Nov 2016

dr vijay

Nice

Good staff facilities restaurants cleaning maintenance

8/10

Excellent

03 Nov 2016

Forida

Nice family place to stay

Hotel mouna is a very nice place to stay with young family
It's just in a very busy main road so very noisy
Staff are very friendly

Family

10/10

Exceptional

24 Apr 2016

Fatima

warm and friendly staff

Amazing stay near city center the only down side that i could see is the noise coming from the main road.

Partner

8/10

Excellent

17 Apr 2016

Verified traveler

Almost but not quite

Bed was really hard. Great to have a kitchen, but no cleaning supplys are provided, not even dish cloths. Ad mentions free parking, no such thing, you park in the street and my rental car was clipped and scratched

Partner

10/10

Exceptional

05 Apr 2016

m farooq

Best apartment

Me and my wife went to this apartment 29/3/16 to 5/4/16 it was so clean rooms beautiful cleaned every day staff always smiling two girls at receptions brill and Karim on night shift brill person very helpful always ready to help what ever we wanted to know .we had brill stay would recommend to any body who likes clean rooms good staff 10/10 book this without thinking brill

8/10

Excellent

21 Mar 2016

Chelsey

Nice modern apartment.

My boyfriend and I stayed in a superior apartment from seven nights. Our apartment was very spacious, bright and clean. Upon arrival, the receptionist was very welcoming and spoke good English. During our stay our apartment was tended to by cleaners a few times who knocked before coming in, and were very thorough and friendly. Furthermore I was exceptionally pleased with the view from the restaurant where we shared some lovely breakfast together. The apartments were in a handy location being a 10-15 min walk from the centre of Gueliz where you can find western shops such as Zara, Samsung, Pizza Hut and McDonald's. A further 20-25 minute walk would lead you to the Jemaa El Fna and the Souks.

On the contrary, the kettle and iron weren't in our apartment as specified, meaning that we had to ask at reception for them. There was also no ironing board which would have been handy. The bed was very firm which my boyfriend found very uncomfortable. During rush hour it was noisy because of all the car honking, and so the windows had to stay closed. There was also a hairline crack on one of the bedroom windows.

We would be more than happy to recommend this to anyone looking for a good priced apartment in Marrakech, it was lovely stay and we were treated well. My boyfriend and I would like to say a big thank you to all the staff who did a good job.

10/10

Exceptional

06 Mar 2016

Verified traveler

only defect is not walking distance to Medina-- apartment nice place