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Les Trois Palmiers
Marrakech · Morocco
18 Rue Loubnane Gueliz Marrakech, 18View location
6.2/10Good60 Reviews
Cleanliness7.0/10 7.0
Service6.8/10 6.8
Comfort6.2/10 6.2
Condition7.0/10 7.0
Amenities7.6/10 7.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Les Trois Palmiers
Located in the centre of the Gueliz neighbourhood close to the Medina's Old Town, this hotel opens its doors a few steps from the Marrakech Plaza commercial centre with its many shops and stores.
It is a 15-minute walk to the Place Jemaa El Fna and 5 minutes from Mohamed V Avenue, the main artery of the city. Menara Airport is only 4 km away. This hotel features luxurious rooms and a magnificent terrace.
This exquisite building has all the facilities to allow guests to truly unwind and relax. The hotel's restaurants are renowned for their excellent and varied Moroccan and international cuisine. The hotel also has a business centre and a meeting room fully equipped with a capacity for up to 20 people.
Guests can also make use of the additional facilities, including an outdoor pool, a sun terrace and a lounge area.
Show less
Located in Marrakech (Gueliz), Hôtel Les Trois Palmiers is a 4-minute walk from Marrakech Plaza and 11 minutes by foot from Avenue Mohamed VI. This spa hotel is 0.7 mi (1.1 km) from Majorelle Garden and 1.3 mi (2.1 km) from Palais des Congrès.
Make yourself at home in one of the 49 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Popular amenities
Free WiFi
Airport transfers
Dining services
Concierge
Spa
Entertainment
Smoking areas
Check-in and check-out
Check-in from
3:00 PM
Check-in until
12:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Noise-free rooms not guaranteed
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: MAD 200 per stay
- A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.
- Administrative fee: MAD 11 per person, per night
We have included all charges provided to us by the property.
-
You need to know
- Pool access available from 10:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- This property allows pets in smoking rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, mobile payments, and cash
- Cashless transactions are available
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
-
Minimal age
18
-
Optional fees
- Fee for in-room wired internet: MAD 50 per stay (rates may vary)
- Airport shuttle fee: MAD 130 per vehicle (maximum occupancy 4)
- Pet fee: MAD 50 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: MAD 150 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
German
Arabic
English
French
Spanish
Nearby attractions
Carré Eden Shopping Center
0.2 km / 0.1 mi
Marrakech Plaza
0.3 km / 0.2 mi
Grand Poste Gueliz
0.5 km / 0.3 mi
Place du 16 November
0.6 km / 0.3 mi
Harti Garden
0.7 km / 0.4 mi
Avenue Mohamed VI
0.9 km / 0.6 mi
Ecomusee Berbere
1.1 km / 0.7 mi
Theatre Royal
1.1 km / 0.7 mi
Royal Tennis Harti
1.2 km / 0.7 mi
Place Bab Doukkala
1.4 km / 0.8 mi
Business Services Center
1.4 km / 0.9 mi
Yves Saint Laurent Museum
1.6 km / 1 mi
Majorelle Garden
1.6 km / 1 mi
Berber Museum
1.6 km / 1 mi
Cyber Park
1.6 km / 1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- MasterCard
- Visa
- Maestro
- Visa Electrón
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Beach
- Small pets allowed (under 5 kg) not available in all rooms
- 24-hour reception
Show 50 more facilities & services
- Check-in hour
- Check-out hour
- Wired Internet
- Wi-fi
- Car hireExtra charge
- Transfer service
- Secure parking
- Airport Shuttle
- Room service
- Laundry service
- Multilingual staff
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- ShopExtra charge
- Terrace
- Concierge
- Luggage room
- Clothes dryer
- Library
- Electric kettle
- Towels and bed linenExtra charge
- Café
- BarExtra charge
- Restaurant: 2
- Smoking areaExtra charge
- Highchairs
- Air conditioning in Restaurant
- Meeting room
- Projector
- Outdoor freshwater pool: 1
- Sun loungers
- Parasols
- Kids’ club
- TV lounge
- SolariumExtra charge
- MassageExtra charge
- Beauty salon
- Breakfast
- Buffet lunch
- Buffet dinner
- Breakfast and lunch
- Full board with non-alcoholic drinksExtra charge
- Halal meal
- Non-smoking establishment
- Waterskiing
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Les Trois Palmiers
20
reviews shown
Prabhakar
Yes
David
Staff excellent and very helpful. Room was comfortable with fridge.
muntaser Ahmed
Great
Verified traveler
I book queen bed and they give us twin bed and bath room was very bad condition no hand soap in toilet
Plus night worker asking for extra money
Plus night worker asking for extra money
Pralav
i just give 5 star to a guy who works as receptionist at night time Abderehman really he was very helpful friendly he deserves 5 star
Jerome
Could have better wi-fi and room amenities : kettle, toiletries
Steve
This place needs a lot of maintenance. For example none of the balcony doors locked. The male desk staff were really rude and everything was too much trouble. Serious management issues at this place so would not recommend.
gabor
Location is fine
Randy
Hôtel ok si vous ne souhaitez pas passé trop de temps dedans. Petit déjeuner pas terrible et le monsieur a la réception a mis un temps fou à nous trouver. Comme je l’ai dit si vous n’êtes pas trop regardant sur l’hôtel, ça passe.
Adelaide
Staff were very nice
Faarah Hasan
It was convenient
Near major area
Accessible to main landmarks
Near major area
Accessible to main landmarks
Verified traveler
We have stayed here before, and when we check in the room is often not ready or set up as twin beds when we have requested large bed. The last 2 times we have stayed here we have had to change rooms the next day.
Ingrid
The cool pool was a relief on a hot day. The shower and room was clean. It is near a large shopping mall. Check in was smooth and my room was ready earlier than expected. There was also a fridge in my room
Mark
Central, clean and quiet hotel. The staff were friendly and helpful - we enjoyed speaking French to them. Breakfast was included and was great. Would return again very happily.
Linda
Parfait rien a dire un hôtel propre bien situé personnel disponible tout le temps
Jerome
Hôtel charmant personnel accueillant p'tit dej correct .
piscine l'ensoleillement que 2 h dans la journée cadre agréable manque un peu de place
À notre séjour pas de restauration , pas de spa.
Lit confortable
A amélioré le linge de lit et serviette de bain manque de netteté.
Les produits de toilettes censé être offert dans la panière inexistante photo contractuelle je pense .
Nous avons rencontré un problème avec la douche eau froide en journée et eau brûlante le soir.
Sinon dans l'ensemble nous avons passé un agréable séjour dans cette hôtel 3 étoiles .
piscine l'ensoleillement que 2 h dans la journée cadre agréable manque un peu de place
À notre séjour pas de restauration , pas de spa.
Lit confortable
A amélioré le linge de lit et serviette de bain manque de netteté.
Les produits de toilettes censé être offert dans la panière inexistante photo contractuelle je pense .
Nous avons rencontré un problème avec la douche eau froide en journée et eau brûlante le soir.
Sinon dans l'ensemble nous avons passé un agréable séjour dans cette hôtel 3 étoiles .
Diego
Péssimo! Não recomendo!
O quarto apresentava vários problemas estruturais, como a cortina não ir até ao chão e a claridade entrar no quarto logo às 5 da manhã, como a sanita estar a vazar água no chão e o autoclismo da sanita passar a noite inteira a gotejar fazendo um barulho muito irritante.
A porta do hotel bate com extrema força e ouve-se no prédio inteiro. Ouvimos isso todos os dias pelas 7 da manhã e estávamos no 3º andar.
No momento do check in foi-nos dito que estávamos proibidos de comer no quarto, esse aviso não estava afixado em nenhum local, porém o rececionista mencionou que poderíamos encomendar comida e comer no restaurante ou na área da piscina. Nós fizemos isso e fomos repreendidos pelo mesmo rececionista afirmando que isso era proibido fazer o que não tem nenhum tipo de sentido.
A pior parte foi o facto de pagarmos uma estadia com pequeno-almoço incluído e o buffet nunca estar completo. Havia dias que não havia manteiga, outros não serviam chá, croissants era raro existir, pedíamos as coisas ao responsável e demoravam a trazer e traziam coisas erradas. Houve um dos dias que não tinham pão para nos servir (que é ridículo e sem desculpas). Nesse dia tivemos de sair do hotel para comer.
A limpeza diária no quarto deixa muito a desejar! Nós que fazíamos a limpeza diária do nosso WC.
Portanto recomendo a todos os viajantes que pensem bem se querem estar em um hotel com estas condições.
Não ficamos satisfeitos. Demasiado caro para o fraco pequeno-almoço e fracas condições.
A porta do hotel bate com extrema força e ouve-se no prédio inteiro. Ouvimos isso todos os dias pelas 7 da manhã e estávamos no 3º andar.
No momento do check in foi-nos dito que estávamos proibidos de comer no quarto, esse aviso não estava afixado em nenhum local, porém o rececionista mencionou que poderíamos encomendar comida e comer no restaurante ou na área da piscina. Nós fizemos isso e fomos repreendidos pelo mesmo rececionista afirmando que isso era proibido fazer o que não tem nenhum tipo de sentido.
A pior parte foi o facto de pagarmos uma estadia com pequeno-almoço incluído e o buffet nunca estar completo. Havia dias que não havia manteiga, outros não serviam chá, croissants era raro existir, pedíamos as coisas ao responsável e demoravam a trazer e traziam coisas erradas. Houve um dos dias que não tinham pão para nos servir (que é ridículo e sem desculpas). Nesse dia tivemos de sair do hotel para comer.
A limpeza diária no quarto deixa muito a desejar! Nós que fazíamos a limpeza diária do nosso WC.
Portanto recomendo a todos os viajantes que pensem bem se querem estar em um hotel com estas condições.
Não ficamos satisfeitos. Demasiado caro para o fraco pequeno-almoço e fracas condições.
Nathalie
Le wifi ne fonctionnait pas dans la chambre.
Pas de savon ni shampooing. ( très petits flacons)
Les chaînes de télé ne fonctionnaient pas toutes.
Machine à café, chocolat en panne.
Pas de savon ni shampooing. ( très petits flacons)
Les chaînes de télé ne fonctionnaient pas toutes.
Machine à café, chocolat en panne.
Verified traveler
Séjour décevant
Sejour décevant, nous avons passé une première nuit sans chauffage puis ils nous ont déplacé à une autre chambre, 2 jours ou on rentre le soir on trouve la chambre n'est pas faites. Il aurait fallu reclamer pour la faire et nous mettre des serviettes propres. Je ne recommande pas mis a part l'emplacement bien situé dans le quartier de Gueliz.
Kaoutar
Ich habe ein Zimmer für meine Mutter in diesem Hotel reserviert, und wir waren mehr als zufrieden! Das Zimmer war geräumig, sauber und äußerst komfortabel. Besonders beeindruckt hat uns das großzügige Buffet – die Auswahl war riesig und alles war frisch und lecker. Die Atmosphäre im Hotel war angenehm, und das Personal war stets freundlich und hilfsbereit. Meine Mutter hat sich rundum wohlgefühlt, und wir würden dieses Hotel jederzeit weiterempfehlen. Vielen Dank für den großartigen Service!
Location & surroundings
Les Trois Palmiers
18 Rue Loubnane Gueliz Marrakech, 18, Marrakech, Morocco
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Les Trois Palmiers
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