Moroccan House Marrakech

Morocco , Marrakech
MARRAKECH, Rue Loubane Gueliz Centre Ville, 3
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100 reviews shown

8/10

Excellent

30 Sep 2025

Kenneth

The hotel was fine and the staff reasonably helpful. The area the hotel is in leaves a little to be desired.

Leisure Self

10/10

Exceptional

30 Jan 2025

Karen

Loved my stay here! Great location! Felt safe walking here at night. Staff was friendly and helpful. Rooms were very clean

Leisure Partner

6/10

Pleasant

13 Jan 2025

Keira

Lovely property in decent location. Breakfast good and staff helpful. Decent room service and clean. Our room was ok but needing a little attention - broken lock, lights not working etc. But for price and somewhere to sleep it was fine.

8/10

Excellent

30 Oct 2024

Karen

Lovely courtyard

Leisure Self

2/10

Poor

02 Oct 2024

Mary

Moroccan people are extremely friendly but not at this hotel. Staff unfriendly, no towels in room, had to wait until morning for towels, gave us one. Room musty, window was broken. Over all feeling of they just don’t care.

4/10

Poor

17 Jul 2024

Chi

Room has smell of paint, so we changed. The new room’s bathroom light is broken. It has no shampoo or shower gel. Even the door lock is not very functional. Nobody came to clean the room during our stay. Breakfast area is full of smoke from egg making. This is a very unpleasant stay.

Leisure Partner

10/10

Exceptional

06 Sep 2023

Frank

I loved that the property was clean quite and the staff was respectful.
I would recommend anyone to stop by if you are in the area.

Leisure Partner

8/10

Excellent

13 May 2022

Stella

Ornate hotel

Arrived a day early for a 3week tour if Morocco. Hotel 10 mins from Yves St Laurent gardens/museum. Very ornate foyer, and some of the rooms. Pool could have done with a skim, was was refreshing!

Friends_and_family Friends

2/10

Poor

21 Oct 2021

Syed

Rude service from one of the reception guy. I forgot his name. He hassled me to pay taxes when checking in even though Expedia claimed to have included all taxes with the price. (Expedia please stop included hotel taxes as they all keep charging again). I was really tired and and he gave me so much hassle. He kept asking for this \"voucher\". I assumed he was referring to print outs of the hotel booking. I never had this sort of experience when checking in. I payed the hotel taxes again because I upper body was in pain from carrying my bags. The bed in my room was very uncomfortable and I just had a poor experience. I left after one night even though I had a four night stay. I asked Expedia for help and a partial refund but no one has got back to me. GO AND STAY IN A DIFFERENT HOTEL SUCH AS STARS HOTEL AND ENJOY YOURSELF.

Leisure Self

2/10

Poor

15 Sep 2021

SAID AIT

Bad, very bad
They forced me to pay extra fees

Leisure Self

2/10

Poor

24 Aug 2021

Jemu

I paid for a few days to stay a property and had an emergency to leave after 1 night.
The receptionist told me they are happy to give me the refund of the days I never used .
Expedia told me I can not have refund because they went back on their word when i returned to the Uk. Very upset about this!

Leisure Self

10/10

Exceptional

29 Jun 2021

Verified traveler

Friendly staff, great city Marrakech.

Business_and_leisure Family_with_children

2/10

Poor

27 Jun 2021

Verified traveler

Nothing

Leisure Family

10/10

Exceptional

23 Dec 2020

Verified traveler

I like the room only need black out window to have a good sleep and no drinking water to buy on site since every thing close early

Friends_and_family Family

8/10

Excellent

13 Mar 2020

Ken

Location and staff compensate for some failings.

When we returned to Marrakech after 3 years, we decided to return to the Moroccan House which we enjoyed so much then. In most ways we were pleased with our choice. The rooms are charming and the staff go out of their way to be helpful. However, in some minor ways the hotel is a bit tired - the taps in the bathroom needed two hands to turn them and never did shut off; tv reception is dismal; and most disappointingly, the breakfast was so unappetizing that we ate elsewhere after our first day.

Partner

4/10

Poor

30 Dec 2019

Runa

A true Moroccan experience

I got a basement room where the heater wasnt working. Had to complain multiple times fo change room. My sister arrived two days later and even though she had paid for her room in advance they wanted to put her in a different hotel (??) and I wasnt happy about that. But they sorted it out after another long disscussion. The wifi was down more than an entire day which was very annoying.
The hotel is in a safe area and has a traditional interior (although could use some more lighting here and there). The only positive was the guy working at the reception who was very friendly and nice.

Friends_and_family Friends

8/10

Excellent

06 Dec 2019

Miss R

Ok for a brief stay

The hotel is close to the train station and the airport is only a 20 minute taxi. The hotel needs some touching up as it it looking very tired and old. The toilet seat was broken, the telephone didn't work and the plug came away from the wall when I took my charger out. My pillow was like a brick but my friends was soft

Friends_and_family Friends

8/10

Excellent

19 Nov 2019

Mrs R K

Would stay again

Nice clean big rooms

Partner

4/10

Poor

08 Nov 2019

Verified traveler

Was infested with bed bugs. After first night went to front desk and said that our room had bedbugs. Showed staff my bites and was told they didn't know what bed bugs were. Next morning, at least the front desk staff knew about bed bugs and said they would fumigate the room.

Leisure Friends

10/10

Exceptional

06 Nov 2019

Verified traveler

Good location. More modern than same hotel in Casablanca. Clean.

2/10

Poor

28 Oct 2019

This hotel is doing false advertising. The photos shown in Expedia are nothing like the real rooms. It’s noisy, dirty, outdated and should not even be a 1 star hotel,

Leisure Family

2/10

Poor

28 Oct 2019

Ingrid

Avoid this filthy place at all costs

It was disgusting. Booked two rooms, queen beds. Were given singles. Asked for the queen beds that they had confirmed, was told they don't have any. Go to the rooms. Shocked at the state of them. Absolute disrepair. As it was late at check in, had to stay. Could not shower as it was blocked and no hot water. Shocking. The electricity sockets were falling from wall. Very dirty everywhere. The only positive, a newish air-conditioning unit in room.

Partner

8/10

Excellent

14 Oct 2019

Verified traveler

lovely entryway and very friendly staff. Breakfast was a bit of sham though

Leisure Self

6/10

Pleasant

08 Oct 2019

R.A

For the price it’s a good place to crash in. Other than that not much. Breakfast is terrible and mostly carbs and not fresh. The room said non-smoking, but it reeked with cigarettes smell.

Friends_and_family Family_with_children

8/10

Excellent

25 Sep 2019

Larry A

We also stayed at the Moroccan House in Cassablanca and both hotels had great staff. In Cassablanca we called one fellow the Monk. He was always there and always helping out.

Both hotels in very convenient locations and pretty good breakfast.

We would stay there again.

Partner

10/10

Exceptional

18 Sep 2019

Victoria

The rooftop was amazing. But it closes early which is not fun. And the fact that the pool closes early at 6 is not cool. But the staff is super nice and were very friendly with us.

Friends

8/10

Excellent

27 Aug 2019

Spain

Poor wifi it wasn't reliable or properly working staff is great tho ...

Leisure Family

8/10

Excellent

01 Aug 2019

Verified traveler

The staff are warm, caring, helpful with tourist questions and very efficient.

The only problems are related to air conditioning which is unreliable. The pool is good in the heat. More chairs would be great. It’s a lovely place with a great location and a nice breakfast. Expectations need to be realist for family owned hotels. I stayed in both Marakesh and Casablanca ones and would recommend. Close to airport and they recommend good people if you ask for a tour of the city including the markets.

Leisure

8/10

Excellent

23 May 2019

Verified traveler

We liked the location. Walking distance from Restaurants.
Hotel was basic but clean

Leisure Partner

8/10

Excellent

11 May 2019

Verified traveler

Good location

Good location

Partner

8/10

Excellent

10 May 2019

Verified traveler

Tired looking hotel but great value and location

Great value and good location. Good for short stay.
Tired looking rooms, need better maintenance but clean and spacious. Lobby is beautifully designed of traditional Moroccan zellige and riad style. Pool was clean and private.

Staff were friendly and accommodating. Allowed me an earlier checkin time, often used by tour groups so can gets busy.

Hotel in the new area of Gueliz. Plenty of good restaurants, cafes, and a mall around (I recommend Al Fassia and Hotel Caspian restaurant inside). Walkable to train station (approx 20mins) and even to the medina (approx 35mins).

10/10

Exceptional

21 Mar 2019

Emma

Quirky and Value for Money

Check-in was slow. Only me there but the lady behind the desk clearly fely her telephone conversation was far more important than checking in the guest standing in front of her. However once the owner/manager (not sure which) arrived she got on with it. Then i was taken to my room by the gentleman who was very polite and helpful. I have stayed in the sister hotel in Casablanca and i like the quirky ornamental style of the public areas and the rooms. Room was clean and a good size. The bathroom is a little tired and the shower took some trial and error to use but at the very reaaonable price it is good value for money.
Great location, lots of places to eat on the doorstep, plenty of taxis around and qithin 20 minutes walk of the train station, the old city, Yves St Laurent Gardens etc

10/10

Exceptional

15 Jan 2019

Verified traveler

I love this very traditional and original Riad off the Main Street through Marrakesh with very friendly, passionate and genuine people always willing to make sure you have the most memorable stay and experience in their city and country

8/10

Excellent

07 Jan 2019

Alan

Brief stay after returning from a trip to the Atlas Mountains and the Sahara and before heading to the airport the next morning. The hotel is in a very nice neighborhood and close to higher end restaurants and shopping. The rooms were plain but very clean. Very nice breakfast in an attractive terrace on the roof.

Family

6/10

Pleasant

22 Oct 2018

Helen

Good

Our room was very tired looking. Fridge not working properly (froze everything), the safe didn't work, the extra door to the balcony couldn't shut due to the bed being in the way. No drinking glasses in the room, the sink and shower drainage was not good, If all three of us had a shower in a row the shower tray would fill up and leak through the bathroom and into the bedroom. There wasn't any drawers to put our clothes, we had to put them on the floor. All of this sounds bad but they were only minor faults, the room was clean and the service was excellent, the receptionist was very helpful. I would go back to this hotel.

Family

4/10

Poor

28 Jun 2018

Craig

Charming but tired

Lots of Morrocan charm, but a little tired in places.
I booked a double room via booking.com but was given a twin, but as I was travelling alone, so didn't really matter.
Plumbing was a tad tempermental.
Otherwise, attentive / helpful staff and quite quiet considering the location.

8/10

Excellent

16 Apr 2018

Verified traveler

Very friendly and great breakfast. We had a wonderful stay.

10/10

Exceptional

12 Jan 2018

Susan R Plotkin

Marrakech

Beautiful affordable hotel
Great location

10/10

Exceptional

06 Jul 2017

Farhiyo

Nice Hotel

The staff of the hotel were very nice and friendly. Good location, clean, good breakfast. Just matters and pillows were little less comfort and hard to sleep other than that I really like it.

10/10

Exceptional

26 May 2017

Verified traveler

great location, nice staff, clean rooms and nice hotel

8/10

Excellent

21 May 2017

Verified traveler

Traditional hotel in Marrakech

Lovely small hotel traditional style. Beds were a little hard and bathroom worn but otherwise very convenient.service good

Partner

8/10

Excellent

15 May 2017

Beverly

Great location, lovely traditional decor

The bathrooms were old and need to be redone. Beds extremely hard but otherwise clean and functional. Traditional decor makes the hotel. Very charming interior and front desk helpful.No maps available. Nice city pool

Partner

8/10

Excellent

28 Dec 2016

Mason

Very nice hotel

Great hotel with a lot of Moroccan character. Service was easy and friendly. They helped us gladly in English. There is a included breakfast of pastries, cereals, coffee, crepes, etc. Bathroom was nice with a large shower and western style toilet. It is not super close to the old city, but it is easy to get a taxi or it is about a 20-30 min walk to get there. There are a lot of shops and restaurants nearby within an easy walking distance. Prove was very reasonable. My friend stayed with a kid and it worked out fine as well.

Partner

8/10

Excellent

19 Nov 2016

Linda

Nice Riad style hotel conveniently located to shops and restaurants.

8/10

Excellent

06 Nov 2016

lone sr lady

Best hammam-well worth the money

Beds very hard towels a little thin both need to be upgraded good location within walking to restaurants and shopping

10/10

Exceptional

10 Apr 2016

Joanna

Comfortable hotel, good location, v friendly staff

With the first minute we arrived to the hotel we felt very welcomed, Hassan was very helpful, taking our suitcases for us, we had very smooth check in and been shown to spacious, clean and comfortable room. The hotel is in very good location, in walking distance to many interesting places, we walk around the city with a pram every day. All the staff was very friendly and helpful. Unfortunately we have not had any food apart from breakfast as our days were packed with lots of things which kept us away from the hotel, however the breakfast was great, tasty and plenty to choose from. To finalise, we had great time and would love to recommend the hotel to you.

10/10

Exceptional

02 Jan 2016

Sarah

A short walk to the old city

Lovely staff at the hotel who really looked after all of us. They were very helpful and gave advice when asked., and very relaxed, kind and calm. Hotel was lovely and clean and the breakfast was good. We wanted to be away from the old part of the city but visit each day, and this hotel was perfectly situated for that, as it was only a 15 minute walk from the city walls.
Great choice of nearby eateries; either expensive restaurants, or sit down fast food places, or moroccan cafes.
Only downside that we hadn't taken into account was that the pool wasn't heated so unable to use at this time of year.

6/10

Pleasant

25 Oct 2015

Barbara

Hotel very convenient to shopping mall and the market square. Also a barjust down the street. However for the two days there we never had hot water. Informed staff but never improved.

Family

8/10

Excellent

14 Jun 2015

Sally

Typical old Moroccan Hotel

The staff were friendly. The décor was stunning in the public areas. Central location in new part of the city. Short walk to Jardin Majorelle which provided a nice cool, tranquil experience and an excellent Berber Museum there as well.

10/10

Exceptional

24 Mar 2015

lynne

Morrocon Hotel Fantastic

Very friendly and welcoming. The staff were very helpful and always had time and a smile for us. Hotel very much arabian night theme which was great. Rooms spacious and kept very clean. Breakfast buffet was varied each day. So there was enough there to please your taste. Swimming pool was nice and private and a bit of a sun trap so easy to relax in this area. Evening meals on offer so no need to search for a restaurant if in a lazy mood. The hotel when asked arranged day trips out for us. Being picked up and dropped off from hotel which was easy and convenient. All in all great holiday great hotel. WILL DEFINITELY BE BACK.

10/10

Exceptional

18 Mar 2015

Verified traveler

Hidden Gem in Gueliz, close to everything.

Great hotel beautiful decor, has everything you require in a holiday hotel.
Staff are the real winners in this hotel, they will go above and beyond to help you.

Probably the best hotel i have stayed in for long time.

6/10

Pleasant

06 Mar 2015

Darlene

Good location

Traditional Moroccan budget hotel well located. The staff was helpful.

8/10

Excellent

06 Mar 2015

Verified traveler

Well-situated traditional hotel

Easy to get to on No 19 bus from airport. Staff are fine and helpful, though it helps to speak French. The room was quite comfortable - decorated in traditional, colourful style. There was heating available which was necessary as it is quite cold in February. The only thing that did not work so well is the shower; it was difficult to regulate the temperature.

All in all a very pleasant stay.

4/10

Poor

23 Feb 2015

Verified traveler

6AM wake up call and unruly showers, cute decor

The riad is cute when you first walk in all colourful and bright however once in the rooms you can hear everything out in the hall so that makes for being woken up 3-10 times at various times every morning because it is so noisy with the doors and keys banging and you can hear everyone in the hallway. Also we were told we'd get a double bed but got two smurf sized beds instead. The room itself is okay, cute design, small beds an empty mini fridge and a toilet that runs all night. The shower on the other hand is ridiculous! It starts warm and powerful then to a cold drip then to boiling hot then back to powerful and cold.....horrible shower! Other than that its not too far from the main square by taxi.

8/10

Excellent

01 Feb 2015

Verified traveler

lovely hotel and staff

we loved the hotel, it looks like something out of an arabian night Riad. The staff were lovely but were were surprised by the local tax we had to pay, which apparently we found out later everyone has to pay. The rooms were comfortable but needed to be aired

10/10

Exceptional

14 Jan 2015

Verified traveler

I accidentally booked The Moroccan House in Marrakech, not Casablanca to where my fiance and I were traveling. The receptionist helped us change our booking for two rooms at the Casablanca location. We were so appreciative to get a good night's sleep after a long day of traveling and a delicious breakfast the next morning.

8/10

Excellent

10 Jan 2015

Denise

GREAT VALUE FOR MONEY\n

Arrived and no room ready, placed in another hotel until the next day. This was a bit disappointing and no explanation given. However next day booked in officially and found the room acceptable and exactly as shown on website. No phones in the room however so if you needed anything had to go down to reception to get it. Reception was very good and extra towels and toilet paper was supplied immediately. Lights in the room not very bright, great for watching TV and just relaxing but not very good for reading. Staff always friendly even though sometimes had to use sign language to make ourselves understood, but all in the spirit of the adventure. The room and bathroom were spotless so this made everything acceptable. Breakfast was too much \"cake\" for me but others loved it.

10/10

Exceptional

25 Dec 2014

SUSAN

EXCELLENT GEM OF A HOTEL in Marrakech Gueliz area

Having stayed at various Hotels in Marrakech I found this hotel. A Gem as far as I am concerned. I have stayed several times & though cheaper than many hotels it's always very clean, air conditioning, complimentary items in clean bathroom, Soap, Razor, Shaving Cream, Toothbrush, Toothpaste & Shampoo). Lifts to upper floors & FREE WIFI. FRIDGE & SAFE in Rooms. Staff are helpful & can also arrange airport transfers at a reasonable price.
Ideally located in quiet back street in Gueliz a modern part of Marrakech. Small shop opposite which stays open very late, it sells basic food & drinks. A Starbucks Coffee Shop & a large shopping centre is literally a 2 minute walk. With shops, Supermarket & food hall upstairs, also a few Moroccan restaurants & cafes nearby along with a McDonalds & KFC
Jemma el Fna, the colourful main square is just a short bus or taxi ride away as are the Souks.I will be returning to Marrakech soon & will definitely be staying at this hotel again.

10/10

Exceptional

23 Nov 2014

Geoff

Moroccan House Hotel Marrakech

A wonderful, relaxing stay. Beautiful decor. Comfortable and cosy room. Great location away from the rush of the Medina. Plenty of restaurants in the area. Lovely pool (unheated), the pool area is mostly in shade. A good variety of drinks and food for breakfast, however there is not much if you don't eat sweet things in the morning. Sat in the lobby for internet usage and there wasn't any Wifi on our floor (5th)

10/10

Exceptional

25 Aug 2014

family

Nice hotel close to amenities

Very good location and excellent staff very clean and good breakfast

6/10

Pleasant

05 Jul 2014

Verified traveler

Lovely helpful staff very relaxing stay

Lovely helpful staff very relaxing stay. Great pool area

8/10

Excellent

04 Jul 2014

i'm a European

Nice hotel close to the city centre and shopping

The taxi driver charge as too much.There is no internet in the room.

8/10

Excellent

03 Apr 2014

Puvaneswari

Great Location

Good location. Friendly staff. Value for money for the length of stay

Family

8/10

Excellent

01 Apr 2014

Verified traveler

lovely hotel overall very friendly and helpful staff only problem was traffic noise early morning and late at night that said I don't think this could be avoided anywhere in the city

8/10

Excellent

06 Mar 2014

Efraeim

Beaitiful Moroccan Decor.

This comment is to thank Mrs. Souad and Mr. Khalid on their excellent care towards my stay. There was a mix up with my reservation, they spoke to the owner of the hotel and upgraded my room to a suite with every night complimentary dinner. Souad also called to make sure about my stay in their Casablanca branch hotel to receive the best of service, which I did. Everyday they both were super caring to make sure I have the most pleasant service. Both hotels have Beautiful Moroccan decor. If you like to stay in a riad while in Morocco, this hotel is like a riad atmosphere and more

8/10

Excellent

28 Feb 2014

Colman

Nice Rhiad Style Hotel

Traditional styled Morrocan rhiad style hotel. Rooms very nicely decorated. Staff very friendly and helpful. Location is 40 mins walk from main square. Good restuarants within easy walking distance.

Partner

8/10

Excellent

08 Jan 2014

Sarah

Good location in Marrakech

This hotel was conveniently located in Gueliz, a 20-30 min walk to the Medina, but a nice walk in an area that felt safe. The room was very heavily decorated Moroccan style, which felt very authentic! The leopard-themed four-post bed was also a highlight.

6/10

Pleasant

29 Dec 2013

Comfortable stay

It was more than I expected for the price. The hotel is in a safe area (hard to find at night if not familiar), hotel is clean and employees are nice. Wifi barely works in rooms, you have to find the little spot where it barely works. Works well in lobby. 5th floor rooms are very noisy in the morning because breakfast is served right above and you will hear chair and tables being moved above your room starting at 6am. Would definitely stay there again!

6/10

Pleasant

28 Nov 2013

Verified traveler

good location

This is good hotel in the building in the old Morrocan style. The staff is frendly. The room may be cleaner.

6/10

Pleasant

28 Nov 2013

The Wanderer

Quiet Hideaway in the Middle of City Life

The lobby and central parts of the hotel are strikingly beautiful and comfy.
My triple room had three small beds and a balcony and large bathroom...but was somewhat of a disaster:
Initially it was so garishly wild, I thought I'd move until I saw another room! You just wouldn't believe the leopard print comforters with matching pillow cases with the leopard's face right in your face!
So I concentrated on the reproduction paintings and decorative appointments which really weren't so bad.
When the night comes it gets cold in the off season and the room seems drafty and the floor is cold.
The two worst things are the synthetic sheets, pillows and comforters which I always find make me \"burn\" and block my chi. After emails in advance and several attempts when I arrived I gave up on \"c-o-t-o-n\"...
The other problem contributing to my insomnia was the incessant buzzing. As near as I can figure, when one turns on the bathroom light the tiny fan engages and buzzes more than it moves any air. It's loud and very annoying in my room, so I reach way up and turn on the tube light over the sink because the ceiling light is inadequate anyway...So, I believe, all through the hotel at all hours of the day and night people are turning on their little bathroom fans (or leaving them on) and setting up incessant buzzing that travels through the walls of the hotel. It was bad enough to complain to the management. They kept insisting it was my refridgerator...

4/10

Poor

27 Nov 2013

felix melloul

8 bad nights

this hotel give a great impression however the rooms are small, the beds fit for young kids and very unconfortable i had to get the manager to modify my bed in order to stop making noise,wifi only in public aereas and very very noisy from 6.30am until 9 pm. the soap liquid dispenser was so diluted it was unusable .because my hotel was prepaid i was unable to change HOTELS.COM need to really check what they promess to their customers and check the accuracy of their listings and give customers the option to change hotels if it is not AS LISTED

6/10

Pleasant

31 Oct 2013

Verified traveler

Decent hotel,about the right price for a three star.

Partner

8/10

Excellent

26 Oct 2013

Jill

A good place to stay

This hotel was clean and in an excellent location. The staff were friendly and polite

10/10

Exceptional

12 Oct 2013

Lone Traveller

Good budget riad in convenient location

Good experience at Morrocan House Hotel. Reasonable size room with en-suite, all very clean and reasonably well equipped (small fridge for drinks).
Hotel staff very pleasant, happy to help and all spoke excellent English. Breakfast is very tasty, great choice and is served on the roof terrace. Good size pool, slightly hampered by high walls, so direct sunlight is limited. A great facility though.
Hotel is in great location, about 1 mile outside Medina/Souks and lots of cafes, restaurants and shops in easy walking distance.

2/10

Poor

25 Sep 2013

Jemima

Not recommended

We booked this hotel/riad due to the good reviews we had seen. Unfortunately we had a somewhat different experience. The air conditioning was not working, the water was cold and to top it off we got stuck in the lift. All of these were fixed when we mentioned them but at no point did we get an apology. There was one particular member of staff who was extremely unfriendly and not at all accommodating. The walk to Medina was nearer 40 minutes rather than the 20 minutes we had read about and in 39 degree heat not a pleasant experience. I would not recommend this to anyone and I have never written a review before but felt so strongly about this given that it was other people's reviews that we went by when we booked it.

8/10

Excellent

13 Aug 2013

Verified traveler

Beautiful Hotel

I was very happy with my stay at the Moroccan House Hotel. It was a beautiful hotel with a nice pool. Staff was extremely helpful and service was always quick. Our room was always clean and fresh.
The hotel was a little far away from the markets, but it was worth the walk. I would definitely stay there again in the future.

10/10

Exceptional

18 Jun 2013

Rach

This is where you have to stay!

If you are looking for somewhere to stay, look no further. This hotel is it! Amazing interior, pool, breakfast on the roof terrace, warm and welcoming staff, comfy beds and spotless rooms. I can't fault it. It's an easy 20 min stroll to Jemaa el Fna square or a few pounds by cab. I will definitely be going back to this hotel. It's epic!

10/10

Exceptional

06 Apr 2013

Fred

quirky hotel in the new town

We only stayed one night, but the room was very comfortable although the decoration is a little crazy this is a bit part of its charm and makes this hotel much more interesting to stay in than a modern homogenous one, which many of the other hotels in this area appear to be.
The breakfast on the roof in the morning was very good with lots of options.
A good location in the modern part of the city if you think you would find the medina a little hectic, and it is only a few minutes walk from the restaurants etc of the main street although that makes it quite a walk into the medina and main square.

10/10

Exceptional

04 Apr 2013

Verified traveler

Really wonderful stay

Had a great stay. Friendly and helpful staff, lovely room, good breakfast, great to have the pool, hammam and massage were wonderful. Pleasant 20min walk to the main square and souks. Thanks. We'll be back.

6/10

Pleasant

03 Apr 2013

Traveler D

One could say that the hotel has some character. But it is loud, both in the sense of noise, and also in the decor, with themes going in all directions. The people at the desk were generally helpful.

10/10

Exceptional

18 Feb 2013

Ally,

The confortable Moroccan hotel

I stayed with my daughter for the first time , the staff were kind, helpful and nothing was too much bother. The Hammam was awesome and well worth the experience. The interior was very clean ,authentic and amazing , we would both be very happy to recommend this hotel .

10/10

Exceptional

17 Jan 2013

Samir

Diamond in the rough!

We had to change our booking for Marrakech because of a change in plans and this was one of the only hotels available for our booking but we were a bit wary of the mediocre ratings. However, when we came to the hotel which is admittedly a bit hard to find, we were pleasantly surprised! Not only was the decor incredibly interesting and great to look at, the hotel service was kind and helpful and the hotel was very clean. The rooms were somewhat small but cozy and we were very impressed with the buffet style breakfast on the terrace which included some beautiful views of the city. Although the hotel was a bit hard to find, it's actually well placed in the city, is in a safe neighborhood near a mall, and very close to the mosques and the souks. If you're looking for a great hotel at a great price, look no further than here!

Family

8/10

Excellent

31 Dec 2012

Peter

Value for money.

We stayed for a week over Christmas at the Moroccan House Hotel. It's an economy priced hotel with slightly tired and faded \"Arabian Nights\" decor but it suited us down to the ground. The staff were always polite and helpful and work really hard to make you feel welcome.

We had dinner there on the first night which cost 159 dhirams for 5 courses. It was fine for one night but I wouldn't recommend for half board purposes. There are lots of restaurants to choose from nearby and we particularly enjoyed Cafe Solaris and another Italian restaurant called Casanova. Breakfast is served on the roof terrace and is a fairly substantial buffet with eggs being cooked to order from a griddle.

Our room had a double and a single four poster bed with drapes, firm but comfortable. All the furniture is made of wrought iron and we could have done with more places to lay stuff out but we managed. The plumbing worked well with plenty of hot water and extra bits and pieces like toothpaste and a toothbrush. They use bright pink loo paper everywhere in the hotel which I found a bit unsettling. The biggest minus point was the lighting in the room which was very dull and the single bed didn't have a bedside light. Wi fi is free and worked well enough for our needs. The small TV worked well and included BBC news channel among the 8 or 9 channels available. Our room was on the front of the hotel and was double glazed so was fairly quiet.

We didn't use the pool or the hammam at all.

8/10

Excellent

16 Dec 2012

Anglichanin

Good value, lots of character, friendly staff

This hotel tries hard to present a Moroccan theme, which it pulls off well, and whilst it is not the most luxurious, it does offer good value for the price. The staff were friendly and tried hard to help make our stay enjoyable. The new-town location in Gueliz is about 10 to 15 minutes' walk from the Medina #old town# but there are plenty of good cafes around that area and taxis/buses are cheap.

8/10

Excellent

25 Oct 2012

Verified traveler

Great for a short break

I was on a short break with friends. We arrived early and they prepared one of our rooms early so we could all put our cases into this room for safe keeping while we explored Marrakech. This was very helpful and reassuring. The doors are a little strange with a board across the bottom of the door which you have to remember not to trip over! The style of the hotel is based on a traditional Moroccan house which is unusual but very attractive in the decor. It's an excellent base for a long weekend. The staff are all very friendly and helpful.

8/10

Excellent

12 Oct 2012

Prithvi

nice interiors gives moroccan touch

it was good

Family

8/10

Excellent

20 Sep 2012

Verified traveler

Friendly hotel, relaxed atmoshpere

Pleasant happy staff are what makes this hotel stand out. Nothing is to much trouble. the location is also very good it takes approx 30 mins to walk to the main square in the Medina but, at the same time you are far enough away from the constant hussle and bussle to enjoy a quiet nights rest.The breakfast is good plenty of variety on offer and not bad omelettes! I would definately recommened this hotel to family and friends

8/10

Excellent

18 Aug 2012

Asid

Great little hotel in heart of marrakech

The hotel was warm and welcoming and the staff were helpfull. Rooms were clean and maintained every day. Our room was a little small but well set out. We all really enjoyed our stay. And hope to return. Only one issue we had, was with the booking, on line I selected 2 adults and 2 children and gave details of child's ages. Yet on arrival we had to pay extras for kids as the booking was for 2 adults only. Not sure how that happened. On the confirmation mail I stated kids under 3 free ( which one was) and kids under 12 classes as child ( which one was) yet we had to pay almost £100 for child to stay..... Read closely book g details before u turn up to hotel.

Family

10/10

Exceptional

29 Jul 2012

Melanie

Charming hotel with a good value

This was a charming hotel, and we enjoyed the decor. If you are used to American hotels, this will be a step down. But, if you are comfortable with non-American hotels and don't need too much luxury this is a great hotel, especially for the price. We stayed here a couple nights and were very pleased. It was also great to have a pool with the heat of Marrakech.

8/10

Excellent

17 Apr 2012

Verified traveler

Authentic Maroccan experience at a good price.

Well located in French inspired Gueliz, near restaurants and the Majorelle gardens. 20 minutes walk to the Medina ( 10minutes by taxi ).
Friendly staff who understand and speak French and English as well as arabic.
Very good breakfast buffet. Cheap and decent diner ( but set meal ).
Good pool but alas not heated up and therefore too cold in April ( sunny in the morning but in the shade in the afternoon ).
Decor very maroccan ( some people may find it over the top ) but we liked it.
Very good value for money.

10/10

Exceptional

03 Apr 2012

Verified traveler

Best hotel I've ever had the pleasure of staying

i worked in the tourist industry for ten years so i know what I'm looking for and the hotel, location, staff and service were outstanding. Everyone from the maids to the receptionists to the waiters were always happy to help, advise or go out of their way to make the stay exactly what you wanted from it. some phenomenal restaurants nearby, such as solaris, and sights, such as yves saint lauren's jardin marjorelle that is visually exquisite. Far and away the best hotel I have ever stayed in and, despite not being the type of person to revisit a place twice, I wouldn't hesitate in staying there again due to its overall excellence. Whilst i was there Moroccans were checking in on more than one occassion which is usually a marker for a place, if its good enough for the locals...! I cannot rate this hotel high enough and would urge anyone to spend time there, thank you to all who made the stay what it was.

10/10

Exceptional

08 Oct 2024

Verified traveler

God service

God service og de ansatte var meget hjælpsomme og venlige. Stedet kan godt anbefales.

Partner

6/10

Pleasant

09 Sep 2024

jeanne marie

je n ai jamais reserve avec Expedia mais avec Booking .com..J aimerai repondre à cet organisme;;

2/10

Poor

02 Sep 2024

Delphine

Catastrophique

Je ne conseille a personne d'effectuer une réservation dans cet établissement, ils ne sont pas honnête. Je n'ai pas pu prendre ma chambre que j'avais réservé pour 6 nuits pour des raisons de respect de la loi, au maroc vous ne pouvez pas prendre un hôtel avec un marocain si vous n'êtes pas marié, je l'ai découvert en arrivant a l'hôtel sachant que j'avais appelé l'établissement 3 jours avant pour m'assurer que tout etait bon. Arrivé a l'hôtel je découvre cette loi, que je respecte tout a fait, comme nous étions le jour J impossible d'annuler la réservation qui était annulable sans frais la veille. Je n'ai pas pris la chambre et à aujourd'hui Hotel.com refuse de me rembourser et l'hôtel ne répond pas a mes mails. Je viens de perdre 320€. Respect de la Loi c'est bien, mais où est le respect des clients et l'honnêteté ????

Partner

8/10

Excellent

06 Aug 2024

Patrice Haï

Bien

Leisure Family

2/10

Poor

12 Nov 2022

Yuriko

ホテルの内装はとても綺麗でしたが、シャワーが水しか出なかったのでとても苦痛でした。とても口コミのよいホテルだったのに残念です。

Leisure Partner

8/10

Excellent

18 Oct 2022

Marianne

Koselig hotell og hyggelig betjening

Flott dekorert. Du føler deg hensatt til 1000 og 1 natt. En del støy for de rommene som ligger ut mot gaten. Det ligger noen restauranter like ved og når de stenger fredag og lørdag natt er det høy stemning i gata. Kort vei til Carfour hvor du kan få øl og vin. Det kan du få på restaurantene som ligger like ved også.

Friends_and_family Friends

10/10

Exceptional

07 Jul 2022

Bouazza

Un rapport qualité prix imbattable !

Personnel souriant et avenant, style typique et confort très correct. Emplacement en plein centre ville proche de toutes commodités. Bref, à recommander sans hésitation

Self

8/10

Excellent

06 Dec 2021

Verified traveler

Rapport qualité prix.
La proximité.

Self

8/10

Excellent

18 Jul 2021

Verified traveler

Personnels sympathique et serviable.