Name: Hôtel Vatel
Address: 4 Cours Du Médoc, Bordeaux, 33000, FR

8/10

Excellent

26 Jun 2026

John

The hotel is close to trams so easy to get into town , the staff are very friendly and you can park securely in Q parking just over the road, nice place easy to find.

Partner

10/10

Exceptional

21 Jun 2026

Jill

The hotel was clean and the staff very friendly. The hotel was situated perfectly for me to walk to my river cruise ship nearby. I didn’t eat breakfast at the hotel, so I cannot comment about that. The tram to the center of town is very close to the hotel.

Self

10/10

Exceptional

11 Jun 2026

Diana

What a gem of a property not far from any of the sights and activities in Bordeaux! From the time we arrived until we checked out the staff was very helpful giving us suggestions on places to eat along with how to navigate the city via tram that had a stop right by the hotel. Property had a good morning breakfast. Rooms were clean and a decent size, especially for French standards. Would definitely stay here again when in the area!

Friends

10/10

Exceptional

24 May 2026

Carl

The hotel was outstanding. The room was very spacious and well appointed. The staff was very helpful and recommended an excellent Bistro for dinner. The breakfast was also very good. We would certainly stay again.

Partner

10/10

Exceptional

26 Apr 2026

Dennis

Staff was extremely helpful and friendly. Breakfast was excellent.

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Ann

As a lone ,older, female traveler I must say that the staff could not have been more helpful. Nothing was too much trouble and considering that I spoke very little French. They could not have been more helpful.
The room was spacious, very clean , comfortable and extremely quiet. The breakfast facilities were adequate and there was plenty of variety. Again the staff were very attentive and friendly. I can recommend Hotel Vatel and would not hesitate to stay there again.

Self

10/10

Exceptional

18 Nov 2025

Carlos

Recommended. stay 4 nights, Room was way bigger than the average European hotel, cleanness was as expected and the staff was very helpful with all my requests, location is great with the tram right in front of the hotel, i would prefer to stay closer to the city centre, but i even walk from the city friday and saturday night and it takes like 25 mins, lot of bars and restaurants open late felt very secure walking from the city, an uber charge 12 to 15 dollars from the city, will stay again

Leisure Partner

10/10

Exceptional

26 Oct 2025

Jean

Friendly, helpful staff. Clean, spacious rooms.
Close to tramway.

Leisure Partner

10/10

Exceptional

21 Oct 2025

Diane

I commend the staff first and foremost for their graciousness and professionalism. They are superbly trained and will go above and beyond to accommodate a guest. They are patient, thorough and most of all friendly and welcoming.
The breakfast buffet was excellent. Several choices, fresh and neatly displayed and the breakfast room was a lovely, peaceful start to the day.
The tram into the centre was a mere steps away and despite the proximity the room was quiet.
This place is a gem!

Leisure Self

10/10

Exceptional

16 Oct 2025

Bonnie

Walk to cruise boats

Leisure Partner

8/10

Excellent

01 Oct 2025

Jean

Convenience to the port

10/10

Exceptional

18 Sep 2025

Margaret

Excellent location beside a tram stop which made our journey from a cruise ship really easy.

Partner

6/10

Pleasant

07 Sep 2025

Dave

OK, but would stay closer to city center

The hotel is located about a mile away from the Bordeaux city center. There is a metro station in front of the hotel, so it’s not hard to get around. The hotel is clean and there is a refrigerator in the room. We were there three days and on the first two days we were woken up by someone pounding a hammer to repair floors. Also, the WiFi would only connect to one phone in our room at a time.

Partner

10/10

Exceptional

26 Aug 2025

Joseph

Attention to service and customer relations

Partner

8/10

Excellent

10 Jul 2025

Aniruddha

Was conveniently located and easy to get to.

Leisure

8/10

Excellent

02 Jul 2025

Richard

We were looking for a hotel near the river to spend the night before the departure of our river cruise. As it turned out, we were able to walk from Hotel Vatel to the docking location of our ship (right next to the skateboard park). Hotel Vatel is conveniently located near a tram stop from which the town center and neighborhoods with more dining and shopping options are only a few stops away.

Partner

10/10

Exceptional

28 Jun 2025

Stanley

The staff was extremely helpful and made our stay memorable in Bordeaux. Thank you!

Leisure Partner

10/10

Exceptional

03 Jun 2025

John

Great hotel. Very good staff.

Business

10/10

Exceptional

19 May 2025

Victoria

We had a great stay at the hotel. The room was spacious with modern decor. A lovely bathroom and shower and lots of storage space. All the staff were very friendly and helpful. We loved the area - it was a 25 min walk along the river or quick tram ride into the Old Town. A two minute walk to the Bord’Eau village - a great complex of shops and riverside restaurants. Also near the ferry over to Darwin which is a great place to visit. Will definitely stay at Hotel Vatel on our next visit.

Leisure Partner

10/10

Exceptional

28 Apr 2025

Christine

2 nights before river cruise-great location!

Very large and comfortable room. Staff was helpful and friendly. Breakfast was just right. Only 12 rooms and the rest of the space is a hotel school, so seemed very busy but the 4th floor for the rooms was quiet. Great location right on the river and a few steps from the B-line tram. Easy to get to Cite du Vin in one direction and the historic city center in the other. Renovated warehouses across the way offered great shopping and cafes. We stayed 2 nights before a river cruise-it’s only a short walk to the river boats.

Partner

10/10

Exceptional

20 Mar 2025

Verified traveler

Great Hotel

The room was quite large with plenty of storage space. The bathroom was large and new. Breakfast was continental with cereals, coldcuts and juices- very filling and a great way to start off the day. Very convenient to city sights and you can have a wonderful walk along the river promenade across the street from the hotel.
We would not hesitate to recommend Vatel Hotel to future travelers.

Partner

8/10

Excellent

24 Nov 2024

Rebecca

Overall, the room was clean and bathroom was very nice! Staff was incredibly friendly at arrival, inconsistent if they were at the front desk or not for rest of the stay. The WiFi connection was very poor. The only other thing to note is that it is a decent walk from city center — nothing to do with the hotel, but location continued to be rated high in reviews and I was surprised by how long it took to walk in (I could have mapped it more closely so that’s on me).

Self

10/10

Exceptional

18 Oct 2024

Marie

Great Place to Stay

I stayed at this hotel twice during a month long stay in Bordeaux primarily because it was where a Trip USA Bordeaux tour started, so I added days on the front and back end of that tour. Ricardo, the day manager, was exceptionally helpful, but all of their staff is well trained as they have a hospitality training school on site. They offer breakfast as an extra but it’s rather expensive unless you’re a big eater.The room was very comfortable although I found the bedding too warm for my taste. Finally, the last night there, I discovered a blanket in the closet that I could use instead of the duvet. Like many hotels these days, they provide small square pillows, so on my second round there, I requested normal size pillows and they were provided. The location is excellent for seeing Bordeaux as the tram line is just across the street. It is within a nice, long walking distance of the old part of town, the river parkway and dozens of great restaurants. My one big complaint is that most hotels, including this one, do not provide a place to put open suitcases. I do not want to unpack and pack again, especially when only staying for a 2-4 days so I just used half of the king bed. The second part of the stay, I was placed in a handicap room which had more space and did have a large platform for my suitcase, which I really liked.

Self

10/10

Exceptional

15 Oct 2024

Marie

This hotel has everything going for it. Great location! Literally across the road from the Garonne River parkway the borders the river throughout Bordeaux which is a hive of activity almost any day and any time. The staff were exceptional and very helpful to international travelers. I’d recommend this hotel to fellow travelers.

Self

8/10

Excellent

29 Sep 2024

Anne

I thought the toilet bowl could have been cleaner, white not brown

Leisure Family

6/10

Pleasant

22 Sep 2024

Elizabeth

not a 4 star hotel

8/10

Excellent

16 Aug 2024

Rachel

Perfect stay

Lovely hotel, perfect location and they upgraded our room. Excellent staff and service. Would stay again.

Partner

10/10

Exceptional

31 Jul 2024

Ian

great location
polite staff

Leisure Partner

10/10

Exceptional

24 May 2024

Deborah

Stayed here before river cruise was able to walk to the boat. Lots of eating options around. Hotel was very pleasant

Leisure Family

10/10

Exceptional

28 Apr 2024

brian

Great find in Bordeaux

The service, cleanliness and facilities were excellent. The location, while not being in the centre of town, is within walking distance and the price reflects that. A tram stop is also 2 minutes walk away.
Highly recommend this hotel.

Friends_and_family Friends

8/10

Excellent

27 Jun 2023

Joshua

We enjoyed our visit.

Leisure Family

10/10

Exceptional

29 Oct 2022

David

Alexander could not have been more helpful when we were checking in and for our whole stay.

Leisure Family

10/10

Exceptional

29 Oct 2022

Kevin

Wonderful staff. Very spacious and comfortable room.

Leisure Partner

10/10

Exceptional

16 Oct 2022

Craig

Excellent hotel with staff that actually care. Great location too.

Leisure Partner

10/10

Exceptional

29 Sep 2022

Greg

Staff very friendly and helpful. Even had umbrellas if raining. Room was very clean and amazing rain shower. Very quite as well.

Leisure Partner

10/10

Exceptional

14 Sep 2022

Philippe

Staff was very efficient, helpful and friendly.
Room upgrade was granted.

Business_and_leisure Partner

10/10

Exceptional

10 Aug 2022

Bill

Nice hotel near the Gironde River in Bordeaux. A very liberal noon checkout time, but be advised that your room key will not work at 12:01!

Leisure Family

10/10

Exceptional

09 Jun 2022

laurence

Room 114 was amazing. The staff was terrific. Super convenient to the tram. Only complaint - you have to boil your eggs at breakfast.

Leisure Family

6/10

Pleasant

20 Mar 2022

Rodrigo

The rooms were great. Well furnished and the bathrooms were pretty good. Staff at the lobby was hit or miss. There seemed to be some staff members under training and didnt even seem to speak french properly. At checkout we asked for a taxi but the lady at the reception never mentioned that the taxi also charged to get to us. Our alternative was a 15 eur uber to the train station while we ended up paying 40 eur for a taxi that came from a far and charged us for the trip to pick us up. Would have appreciated more transparency from the hotel staff members about this huge difference between uber and taxis

Leisure Partner

10/10

Exceptional

13 Sep 2021

Paul

Good hotel

Great friendly staff, very helpful and accommodating. Parking is a very long walk (but you may not need your car for awhile). Many Uber and cabs available. No parking anywhere in Bordeaux. 1.5 mile walk to hotel de ville (main center of action ) close walk to shopping and many other restaurants

Self

10/10

Exceptional

05 Jul 2021

Verified traveler

A good location for exploring Bordeaux

An ideally-situated hotel close to the river Garonne, midway between la Cité du Vin and the town centre, both within walking distance.
The staff were all welcoming, keen and friendly.
The superior room was very spacious with a well-equipped bathroom. It was very clean, but some of the fittings and furnishings were slightly worn and in need of replacement. In spite of the double glazing, there was a lot of traffic noise.
We only bothered with breakfast on the first morning. The choice of items, which had to be ordered the previous night, was limited and, at 12 €, somewhat expensive.
We did not eat in the restaurant, but the bar had a good selection of drinks at reasonable prices.

Friends_and_family Friends

10/10

Exceptional

29 Aug 2019

David

Comfortable stay

Comfortable stay with lovely attentative staff. Close to the river and close to restaurants and bars

Partner

6/10

Pleasant

03 Aug 2019

Peter

Good area tired hotel

Great location, great breakfast, needs an update.

Partner

10/10

Exceptional

02 Jul 2019

alexander

Location

Perfect city break,being so close to trams, ferries etc.

Partner

8/10

Excellent

30 Jun 2019

Verified traveler

The young staff were very polite, cheerful, friendly and helpful.
Our room was reasonably spacious, with a comfortable bed, although the shape and layout were awkward. We asked for extra cups more than once as provision was for one person.
We found the breakfasts had odd combinations and did not look like the pictures on the menu sheet that we had to fill out the night before.

Leisure Partner

10/10

Exceptional

19 Jun 2019

Tracy

Great hotel

Great hotel with easy access to everything! We would definitely stay here again.

Partner

10/10

Exceptional

26 Apr 2019

Ralph

Clean comfortable room. Excellent breakfast. Great location to river front restaurants and for river cruises that start or end in Bordeaux.

Partner

8/10

Excellent

09 Apr 2019

Verified traveler

Very helpful staff quiet and good position close to riverside easy access to trams

Leisure Partner

8/10

Excellent

06 Apr 2019

Dean

We stayed here on the front end of our trip for a couple of days and the room condition was definitely better than the one night stay at the end of our trip. The room was smaller and worn on the one night stay. Still a great staff and clean. A great value.

Partner

10/10

Exceptional

29 Mar 2019

Dean

Great time in Bordeaux

The staff couldn’t have been better. The location is at the river and a 20 minute walk to the old city or just grab the tram. Very close to our river cruise dock

Partner

10/10

Exceptional

28 Mar 2019

Verified traveler

Easy location with great access to tram for exploring Bordeaux. Room is very well done. Would recommend to friends and family.

Leisure Partner

10/10

Exceptional

24 Feb 2019

Daniel

Excellent reception from young staff training at local hotel business management program. Front desk and bartender were exceptionally welcoming.

Partner

10/10

Exceptional

17 Feb 2019

Julie

Great staff, great location, great food.

The staff at this hotel are amazing. Helpful and kind. The food in the restaurant was superb, and the sommelier so interesting with his knowledge and making time to talk to us. Very clean and excellent amenities. The whole eco label concept was great but there wasn’t any skimping. The location near the cité du vin was perfect with a tram system to get right to the centre if needed.

Partner

10/10

Exceptional

25 Oct 2018

Jeannine

Close to river cruise dock. Very nice staff.’easy access to city center.

10/10

Exceptional

15 Oct 2018

Jeanette

Hotel Vatel offers a simple but spacious decor and set up in the rooms. The bed is extremely comfortable and the bathroom is also large with a good size shower recess that has a rain shower and hand held shower head with three different shower settings - bliss !! There is a fridge and Nespresso pod coffee machine plus unlimited bottled water provided.
The only thing I found wanting was the lack of more snack type food being available at night from early hours, especially with the restaurant being closed on two nights. Often when you have been out on day tours all day, probably having eaten a largish lunch, all you need is something small instead of having to wait for the restaurants nearby to open and/or get changed.

10/10

Exceptional

23 Sep 2018

Roger

Hotel Vatel recommended

This hotel is based on the edge of the Chartrons district of Bordeaux - a really buzzing, bohemian area full of narrow streets, antique shops, cafes, bars and some good restaurants. The hotel is virtually on the quayside and right next to a tram stop into the city centre.
The hotel is run by students from the hospitality school which is on site and they have excellent English and try hard to please. The hotel is modern, comfortable and well equipped/

10/10

Exceptional

08 Sep 2018

Jack

Close to shops and for us close to cruise departures

4/10

Poor

05 Sep 2018

Bradley

The hotel emailed me and told me the needed my room and moved me to a different hotel in a much lessor location. Never in all of my travels have I even heard of such a thing. We booked a long time ago. So beware travelers.

10/10

Exceptional

03 Sep 2018

Irina

Amazing hotel.

We have had a wonderful stay there. The location is great. The hotel is clean, spacious rooms, great shower. Absolutely recommended.

Partner

8/10

Excellent

27 Aug 2018

Robert

Very close to the tramway: super convenient and far from the noise of downtown.

10/10

Exceptional

08 Aug 2018

Verified traveler

Outstanding service. Very personable, offered complimentary phone, great location.

10/10

Exceptional

15 Jun 2018

Michael

Works for me

Nice big quiet room , friendly accommodating staff. Good a/c. Quiet. Comfortable bed. Tub. What more could you want!

Partner

2/10

Poor

11 Jun 2018

Verified traveler

Service just not quite there

The hotel its nice, its clean, room was big but its run by students from the hotel school next door (I didn't know this when booking). When they bill you on check out when its prepaid, then struggling to get a proper refund because then after the fact they realize they got the initial bill wrong...

Partner

10/10

Exceptional

10 Jun 2018

Verified traveler

Superb location, very good staff, everything you'd need

8/10

Excellent

29 May 2018

Monty

Nice hotel next to the Quai

We were taking a Uniworld boat from the Quai des Chartrons and wanted a hotel nearby. Hotel Vatel was just a block away and very convenient. The staff was friendly. The room very clean and nice. We had an outstanding beef dish at their restaurant at dinner. Only minor negative was that we had to ask for a menu 3 times at this teaching hotel.

10/10

Exceptional

14 May 2018

Kevin

The best. Vatel

Vatel was wonderful to stay at. Great professional people helping to make our stay memorable, fun, and comfortable away from home.
Everything we asked about either local or help when we missed our train, the staff jumped in to support whatever we needed...and assisting to get us to our next destination. Frank and all staff were amazing.
We stayed at another couple hotels adter...and I kept wishing they were Vatel. Beds were really comfortable...it was just perfect. Food was great too.

Partner

10/10

Exceptional

04 May 2018

F

AWESOME hotel, so clean, so nice, so easy and so accommodating... EVERYONE was super nice. LOVED our room with comfy bed, plush towels, clean, clean clean

8/10

Excellent

28 Jan 2018

Verified traveler

My stay was good. My room was clean and comfortable and the staff were professional, friendly and knowledgeable. The only complaint I have is that the internet was a bit unstable and there needs to be more international television channel options or the facility for subtitles on the current available channels

10/10

Exceptional

17 Jan 2018

Verified traveler

Nice hotel within walking distance of bordeaux

Lovely hotel. Very helpful staff.
Just too cold. Room temperature was at its highest @ 24 deg but as it was a big room and in January, the room was very very cold. But the helpful staff brought us a portable heater which did the job.
Would like to have eaten at the Hotel, but at 43 euros each and no description of the menu. This put us off.

10/10

Exceptional

05 Nov 2017

Haim

Great value for money

Modern hotel located near city center & a few steps from tram station.,spacius room,sparkless clean,reasonable parking fee,very friendly & helpfull staff,

Partner

10/10

Exceptional

04 Nov 2017

Philip

Nice clean , friendly hotel, large rooms

Very nice,clean, friendly comfortable hotel, large room. Nice position near the river and good local restaurants and wine bars.About 1km tram or comfortable walk from the town centre.

Partner

8/10

Excellent

12 Oct 2017

Jan

Very convenient, tram stop across the road

4 couples from the UK, just back from 3 night stay at the Hotel Vatel in Chatrons area. When I booked I hadn't realised that it was a training hotel. The young staff were very attentive and professional at all times. The rooms were very well appointed, modern, good quality fittings. Downside for British visitors, just a coffee machine with small coffee cups, a selection of teabags and a kettle and mugs would have been appreciated. Wood laminated floors throughout the hotel, perfect for summer months but a rug or two in the bedrooms would add comfort especially in cooler weather. We went to the cafe across the road for breakfast, good value but ate breakfast in the hotel on last morning. Room for improvement, limited selection, not attractively displayed. Meal in the restaurant on last night was very good, all happy except for one who had an overdone steak, it was replaced.

10/10

Exceptional

27 Sep 2017

Fred

Nice facility, close to waterfront and tram stop.

Friendly staff (students at adjacent hotel management school) up to date facilities.

10/10

Exceptional

23 Sep 2017

MR

Room overlooking the courtyard

I had an unusual room with it's own entrance outside the courtyard. The extra space was welcomed, even though I was traveling alone.

8/10

Excellent

18 Jul 2017

Verified traveler

One night stay in Bordeaux

A little outside of the city center but can walk, take the tram, or rent a bike to get anywhere you need to go.

10/10

Exceptional

14 Oct 2016

Robi

GREAT SERVICE

This hotel is a business school. The staff are students and teachers; the service is excellent. We stayed for 2 days and were waited on \"hand and foot\" by courteous, fun and happy staff. The restaurant is also excellent; the veal chop was phenomenal. Rooms were nice and clean. If you like service at an affordable price this is the place to be.

8/10

Excellent

04 Oct 2016

Anthony

Modern boutique style hotel.

Ver nice small hotel, used for training of staff so that can have its good points & its bad.

Family

10/10

Exceptional

01 Jun 2026

Graziela

Hotel muito gostoso, perto do estacionamento e da estação de Tram.
próximo ao Rio.para caminhadas e também da citè du Vin. Recomendo.

Partner

8/10

Excellent

22 Mar 2026

Stéphane

Le petit déjeuner est un ton en dessous d’un 4 étoiles. De plus ré-remplir la bouteille d’eau dans la chambre pour la deuxième nuit aurait été bien.

10/10

Exceptional

13 Mar 2026

Léa

Parfait, lit très confortable et chambre paisible et parfaitement sonorisé. Et un personnel extra !

Friends_and_family Family

8/10

Excellent

24 Jan 2026

david

Chambre spacieux et agréable et un personnel toujours très professionnel

Business

8/10

Excellent

08 Jan 2026

Christophe

Sur l'étage 4 bruit de déplacement à 6h 00 le matin dû à l'étage 5 salle de réunion..

Business

10/10

Exceptional

07 Dec 2025

Andre

Oui

Partner

8/10

Excellent

27 Oct 2025

Stephan

Personnel sympathique. Petit déjeuner monotone

8/10

Excellent

27 Aug 2025

Verified traveler

Revoyez votre copie, le p’tit dej pour commencer

Réception un peu arrogante mais passons, ça devait être un étudiant pas encore mûr…
3ème fois dans cet hôtel. Lieu très propre, et bien situé.
Pas de parking.
Petit déjeuner TRÈS décevant, j’avais eu mieux dans ce même hôtel la première fois, la seconde c’était déjà moins bien, cette fois ci c’était service minimum. On était plusieurs à s’en plaindre d’ailleurs. Ça ne va pas dans le bon sens et quand je fais le bilan, je me dis que j’amènerai probablement mes collègues ailleurs la prochaine fois.

Business

8/10

Excellent

30 Jul 2025

Carina

Daggamle croissanter

Morgenmaden var langt fra 4-stjernet. Appelsinerne var tørre og croissanterne virkede til at være flere dage gamle. Men alt andet ved hotellet var rigtigt fint.

Partner

10/10

Exceptional

29 Jun 2025

MARTIN

Bel hôtel bien situé à proximité de tout pour de belles marches. Personnel attentionné.

Leisure

6/10

Pleasant

12 Mar 2025

Sylvia H P

Esperava mais

O hotel deixou a desejar em vários aspectos como a falta de vaga para estacionar o carro na chegada e na saída. A única vaga disponível era utilizada por não hóspedes e prestadores de serviço e nunca estava desocupada. O recepcionista do turno da noite abandonava seu turno constantemente, não deu as informações necessárias quando chegamos. inclusive causando prejuízo financeiro em relação ao pagamento do estacionamento particular, e deixou-nos aguardando ao relento numa das noites porque não vinha abrir a porta que permanecia trancada após determinado horário.
Em contrapartida a gerente diurna, as recepcionistas e as atendentes no café da manhã, foram extremamente simpáticas, atenciosas e prestativas. O atendimento diurno é completamente diferente graças a essas profissionais femininas. O café da manhã é bom e a limpeza do quarto é ótima. A região decepcionou em relação à disponibilidade de restaurantes e lojas.

Partner

10/10

Exceptional

03 Feb 2025

Lionel

Tres bon séjour

Accueil très sympa
Chambre et literie très confortable.
Chambre sur rue bruyante, mais avec des boules quies, on a très bien dormi.
Vous pouvez vous garer dans le parking en face de l hôtel, vous bénéficiez de 50 % de remise.
Il y a un depose minute devant.
L hôtel est très bien placé pour visiter Bordeaux.

Partner

10/10

Exceptional

09 Jul 2024

FJORD TECHNOLOGIES

Superbe !

Grande chambre agréable, très propre avec toutes les commodités.

Business Self

10/10

Exceptional

30 Apr 2024

Benoit

Bien situé. Facile d’accès. Personnel très agréable.
Parking facile.

Leisure Partner

10/10

Exceptional

03 Dec 2022

LAURENT

EXCELLENT SEJOUR

CHAMBRE VRAIMENT TRES PROPRE ET TRES VASTE SALLE DE BAIN AU TOP MAIS JE TROUVE MESQUIN LA FACTURATION DE DEUX PETITES BOUTEILLES D EAU MINERALE PRISE DANS MINI BAR C EST UN DETAIL MAIS QUAND MEME MAIS ETABLISSEMENT AU TOP

Partner

10/10

Exceptional

24 Oct 2022

GERALDINE

Excellent séjour de 4 nuits.
Hôtel calme et bien situé à proximité du tramway.
Le restaurant propose une belle carte en plats et en vins.

Business_and_leisure Partner

10/10

Exceptional

14 Aug 2022

FABIANO

Struttura di ottimo livello a circa 25 minuti a piedi dal centro di Bordeaux, ma con la fermata del tram, che consente di raggiungere facilmente tutti i monumenti principali, a poche decine di metri Camera spaziosa e dotata di tutti comfort. Colazione non provata.

Leisure Partner

10/10

Exceptional

29 Jun 2022

Matthieu

Hotel top, mais personnel à former !

L'hôtel était cool, la chambre parfaite. On a été surclassé via le programme membres Gold hotel.com
La chambre était propre, très spacieuse, la literie parfaite, et l'établissement est situé au centre de Bordeaux, meme si pas en Hyper Centre, ainsi prévoir les transports en communs (Tram) situé juste en face de l'hôtel ou à pieds, environs 25 min à pieds de l'hyper centre.
D'extérieur l'hotel paie pas de mine, les espaces communs non plus... l'accueil de l'établissement pourrait (devrait) etre amélioré pour corréler avec le standing des chambres. Le service également devrait etre revu, en effet nous n'avons pas trouvé que l'accueil que nous a réservé le personnel, leur façon de s'adresser au client était à la hauteur du standing de cet établissement. le personnel était ce jour là très jeune (20 ans environ), ils étaient 3 derrière le bureau d'accueil sur leurs téléphones, pas tellement d'attention client, presque le sentiment de déranger c'est dommage.

Partner

10/10

Exceptional

11 Jun 2022

Verified traveler

Très bon rapport qualité prix! Bien placé.
Personnel très sympathique et professionnel

Partner

8/10

Excellent

05 May 2022

Serge

Bien sauf pour les gourmands

La chambre est spacieuse, propre et la literie confortable.
Seul bémol, le petit déjeuner qui n'est vraiment pas à la hauteur de l'établissement, surtout lorsqu'il s'appelle Vatel... Pas d'oeufs brouillés, pas de pains spéciaux, pas de viennoiserie autre que Pain au chocolat et croissant, pas de bacon... Dommage sinon c'était un sans faute.

Business

10/10

Exceptional

31 Aug 2021

Stéphanie

Très bon rapport qualité / prix

Chambre propre, confortable et spacieuse.
Très bon accueil du réceptionniste.
Seul bémol : pas de parking au sein de l’hôtel

Partner

8/10

Excellent

11 Jun 2021

didier