Name: Hôtel les Genêts
Address: 86 Avenue Du 8 Mai 1945, Bayonne, 64100, FR

4/10

Poor

05 Aug 2026

Carmen

The bath was not clean . It is very uncomfortable. We had to look for toilet paper

6/10

Pleasant

24 Feb 2026

carol

The room was clean but wouldn’t rate the breakfast, it was not worth the 12 euros they charged for each person. The hot food was cold and not tasty at all.

Partner

8/10

Excellent

09 Jan 2026

Lesley

The room was clean although, despite it being a non-smoking hotel it stank of smoke.
We reported it to the girl at reception, in case we got the blame, who shrugged and said \"it happens\" she did say she would write it down though.
Plentiful hot water in the shower.
Rooms are not automatically cleaned, you need to ask at reception, which is fine.
Lovely bar and restaurant but the restaurant is not open at weekends. This is clearly advertised though. They also ran out of draught beer while we were there.

Partner

10/10

Exceptional

08 Nov 2025

Katrina

Simple and great for pets

Pet

10/10

Exceptional

11 Oct 2025

Katrina

Lovely hotel for a stopover withdogs

Leisure Pet

10/10

Exceptional

17 Sep 2025

Faycal

Great stay

2/10

Poor

08 Sep 2025

Helen

Do not stay here rude staff
Claims there is a bar and restaurant they are permanently closed room horrible staff rude we we left i wouldn't give any stars if i could

Leisure Family

10/10

Exceptional

27 Sep 2024

chris

Far exceeded my expectations

Leisure Partner

6/10

Pleasant

05 Sep 2024

Lynn

Breakfast let-down, pity, as dinner was good

Receptionist at check-in was great and very helpful.

Restaurant staff were excellent and very hard working, they were working efficiently and flat out, but a third person would have been better for the staff and the customers.

I was delighted to be offered a starter and main course without meat and they were main menu choices, not an afterthought.

As other have said, the room is small and the beds very small, the pillows very thin, getting another pillow from reception was easy enough, the mattress toppers made the bed feel comfortable to us, but the duvet covers were enormous, wide, long and very heavy. I was prepared by other reviews about the size of the bed, but I couldn’t get comfortable with the weight and volume of the duvet, it made being in bed hot and uncomfortable.

As others have said, showering soaks the entire bathroom, just be prepared for that.

A one night stay, it was worth the money

The big disappointment for us was breakfast.

Arrived down at 9am on the dot, to hardly any breads or pastries, didn’t see any fruit. Other reviews had said the breakfast was a good continental offering, I can’t agree.

My husband is allergic to dairy and we choose not to eat animal products. They had no plant milks of any kind.

I was offered boiled eggs, which I found unbelievable.

I had to ask for my money back, there was nothing for someone that is vegan or is allergic to dairy.

Plant milks are long life, widely available and many people have lactose allergies.

Partner

8/10

Excellent

01 Aug 2024

Kim

Adequate budget hotel.

Two nights stay. Hotel is ok for the price. Hotel restaurant was pretty good. Small room and shower was a little cramped without curtain, resulting in wet floor.
Overall, it was okay for the price. However, it was not as comfortable stay as it should have been because of the air conditioning not cooling. We have to leave window open at night. Luckily, external temperature was around low twenties. Imagine, a 32 degrees or more days.

Partner

10/10

Exceptional

19 Jul 2024

Ali

Great service clean and comfy.

Friends_and_family Family

8/10

Excellent

21 Jun 2024

Michael

Small room, tiny bathroom but adequate for an economical overnight stay. Convenient location for a car trip.

Self

4/10

Poor

31 Aug 2023

George Brian

The bed was comfortable
How can you call yourself a hotel when you close the restaurant and the bar all weekend
They couldn’t even offer a breakfast or a sandwich and a drink
Suggesting ubereats or deliveroo as a catering option is quite frankly embarrassing

Leisure Family

10/10

Exceptional

17 Feb 2023

Katrina

Great value

Leisure Pet

10/10

Exceptional

02 Mar 2021

Verified traveler

For the price was better than expected. Nice lobby and restaurant area. The desk clark was very pleasant and helpful. Pet friendly. Good location. Basic but clean rooms. Definitely stay again

Friends_and_family Pet

6/10

Pleasant

05 Oct 2020

PAUL

OK hotel, but wouldn't stay again.

Hotel staff very pleasant, but the hotel is dated and in need of a refresh. The room was very small and the pillows were poor, we had to put our coats under them just to make them big enough....

Partner

8/10

Excellent

01 Oct 2020

Mick

Hotel les Genets

For a one night stay on route to Spain the room was simple but adequate. The bed was a little too soft for my wife but for me it was ok. We ate at the attached restaurant and although the menu was in french the waiter did his best to translate. I had a beef dish and the wife had pork, both meaks were very well presented and delicious.

Partner

10/10

Exceptional

19 Sep 2020

David

Les Genets again Our 2nd visit .

Another happy stay even under covid. Staff looked after us keeping to rules of cleaning and masks . Helpful at bfast getting our choice to limit touching.

Friends_and_family Family

8/10

Excellent

27 Jul 2020

IAIN

Godd \"Transit Stop\" Accommodation.

Decent little \"transit stop\" hotel. Well placed near Autoroute. More than adequate for the 2* rating. Off street parking seems secure. Room was clean and tidy, with a decent bed. Bathroom was a bit scruffy, but more than adequate. Wifi free and working. We did not take breakfast so cannot comment.

Partner

6/10

Pleasant

26 Jul 2020

Verified traveler

Tired hotel could do with an update, air conditioning was good

Leisure Partner

8/10

Excellent

11 Jul 2020

Ajay

Room was good and comfortable bed.. but shower was very bad... but staff is very good and every time smile and helpful... overall is good stay....

Leisure

8/10

Excellent

06 Dec 2019

Dennis

Perfect stop over

Very accommodating staff,good value food,good access and parking.
All good for the money

Partner

8/10

Excellent

03 Jun 2018

Adrian

Overnight stop

This is a chain hotel that is suitable for an overnight stop. It has a bar and restaurant adjoining the hotel.

6/10

Pleasant

23 Feb 2017

Verified traveler

Okay for one or two nights

Typical road travel stop hotel, close to motorway, simple but clean with a good restaurant. Ideal halfway house for travel to southern Spain.

6/10

Pleasant

14 Oct 2016

Michael

Good stopover.

It was an ideal stopping place.

Partner

6/10

Pleasant

01 Sep 2016

Fabien

Average stay

The hotel offers ample parking space, which is nice. It was an easy commute to where I had to be the following day. So, it was convenient. Room was OK. Mattress was fairly comfortable. Check-out was done by very nice young man. Someone came in early, and he was very professional. Check-in? Your usual run-of-the-mill stripped to its bare minimum. I understand that tourists come and go and the staff may be tired, but there was not much of a redeeming quality. No information about wifi (to be expected when included in price). It felt like the staff was going through the motions.

Room? It always amazes me that housekeeping will stick to what one can see, but corners, shelves... get overlooked. I had put something on one of the shelves and it literally stuck. That shelf had not been wiped in a while.

Bathroom? Tiny; no shower curtain; makeshift shower hooked on the main faucet of the sink. I can appreciate that they made do with what they had though.

So, overall, not the best stay ever. Not the worst either. The price was good. Still, no matter how cheap something is, housekeeping should be more than average. If I had to, I might stay there again. Not sure I would recommend it to friends and loves ones though for that last reason.

6/10

Pleasant

02 May 2016

Panagiotis

Simple and comfortable.

Clean and simple road hotel. Close to Bayonne by car. Ship cabin style room but comfortable.

Family

6/10

Pleasant

03 Apr 2016

Andie

Unhelpful staf

I chose this place because of the value for money I saw in the website. Unfortunately on the check-out I was surprised when I got the bill and the price was higher from the one on my reservation.
The breakfast was charged at almost the double of the advertised on the website and informed on my reservation confirmation and also the city tax that was supposed to be included was charged on top.
When I showed my reservation and asked about the price difference the attendant \"Victor\" didn't try to be helpful or try to explain anything. Right the opposite he was quite rude to say among other things that he knew how to do his job and it was not his problem if I didn't see when arrived that the price was not the one on my booking confirmation.

8/10

Excellent

21 Feb 2016

John

we needed a stopover with our dog for our journey from spain to uk and this hotel was ideal easy to find the food was very good and the dig wascwelcome not much room to exercise her - but suffiicient

Partner

8/10

Excellent

03 Sep 2015

Martin

Good location for Bayonne and Biarritz

We liked this Hotel, found it suited us very well. Only a short run to Biarritz, and the delightful old town of Bayonne

4/10

Poor

10 Oct 2014

Breezes

Room tiny, dirty and cramped.

Would never stay here again. Cleanliness is obviously not important here - the room was filthy. We were charged 10 euros for bringing our 2 dogs but given a room so small we could barely all fit in. The location is like staying in the middle of an M25 roundabout - non stop traffic and the garden centre next door had sprinklers and lights turning on an off all night. One to avoid at all costs!

6/10

Pleasant

30 Aug 2014

Mr Length

Ok for a stopover

Some of the doors in the hotel where you push them open were filthy. Room clean enough though tiny. Bathroom was like a pod with a sliding door not much bigger than on an airliner. Restaurant food good and reasonable, breakfast good and value for money. Would stay again as all round ok and good location.

10/10

Exceptional

05 Aug 2014

fernando

excellent value

the staff always pronto to attend you with smile the food is very good and well presented and very reasonable priced, i will stay in this hotel again. well done to everyone.

6/10

Pleasant

11 Jul 2014

Angelique

OK for overnight stop

Good location for an overnight stop, easy to find. Travelodge type of accommodation, but smaller. Small room with comfortable bed, 'plastic' pod style bathroom, along the lines of an Ibis budget or Brittany ferries cabin, but plenty of hot water and it served its purpose. We arrived late and the restaurant was closing but they rustled up some chips and a bottle of wine. We didn't take the breakfast, but be careful to check your bill on departure as they had charged us for THREE breakfasts and we were only two people travelling! It was rectified quickly with a smile, but be cautious! We would stay here again to break our journey.

10/10

Exceptional

06 Aug 2026

Sophie

Que se soit le personnel le bar ou le PDJ très copieux nous sommes pleinement satisfaits de notre séjour

10/10

Exceptional

04 Aug 2026

Kevin

Personnellement je connais pas mieux et le personnel parfait et beaucoup a l'écoute !

8/10

Excellent

28 Jul 2026

Agnes

Chambre très propre. Idéal pour un stop sur la route vers le sud.

4/10

Poor

20 Jul 2026

Dominique

Vraiment trop cher les chambres pour un 2 étoiles médiocre

Friends_and_family Family

8/10

Excellent

15 Jul 2026

Carlos

chambre propre,clim,à 19° un peu trop frais! personnel au top ,très bon petit déjeuner.

Self

8/10

Excellent

15 Jul 2026

Natalia

Un bon hôtel pour passer 1 nuit.
Même si la chambre était mal nettoyée avec une télé HS. Le personnel ont pris note pour corriger ces problèmes

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Younggon

매우 깨끗하고 넓었습니다.
직원도 친절했구요.

Partner

8/10

Excellent

04 Jul 2026

Francisco

Petit déjeuner frais et bien présenté
Parking ok
Personnel super

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Sandrine

Très bon hôtel et bon emplacement

6/10

Pleasant

03 Jul 2026

Nicolas

La climatisation qui ne fonctionnais est un moins. Sinon parfait pour le reste

Self

8/10

Excellent

02 Jul 2026

Clarisse

Hôtel les genéte très bien resto bon mais un peu cher 😏

6/10

Pleasant

25 Jun 2026

Manuel

Une empreinte bancaire pour une nuit a 90 e , c est très pénible

Friends_and_family Family

6/10

Pleasant

15 Jun 2026

jean

vraiment pour une utilisation de passage; meubles usés et abimé
moisissure au niveau de la douche

10/10

Exceptional

08 Jun 2026

Christophe

l’intérieur est beaucoup mieux que l’extérieur surtout la jardinerie à proximité dommage mais cela ne gâche en rien la tenue de l’Hôtel.

Business

10/10

Exceptional

08 Jun 2026

Francine

Accueil et services de bonne qualité.

Friends_and_family Friends

10/10

Exceptional

03 Jun 2026

Odran

Excellent séjour à l’hôtel Les Genêts.

8/10

Excellent

26 May 2026

Françoise

La seule chose qui manquait : le restaurant fermé le samedi et le dimanche !!

Partner

10/10

Exceptional

26 May 2026

Micheline

Impeccable hôtel très propre personnel très sympathiques je reviendrai merci beaucoup
PS: petit déjeuner très copieux👍

Partner

10/10

Exceptional

09 May 2026

Sandrine

Personnel au top merci

Family

6/10

Pleasant

04 May 2026

Virginie

Chambre convenable
Petit déjeuner convenable.. personnel discret
Plutôt bon

Friends_and_family Family

8/10

Excellent

27 Apr 2026

Benjamin

Petit déjeuner au top, propre

Friends_and_family Friends

2/10

Poor

19 Mar 2026

Catherine

Je n’ai malheureusement pas réussi à me rendre sur place car mon train n’a pas pu partir à cause d’un suivi de sur les voies à Paris.
Pas de remboursement possible de la part de l hôtel , j’ai perdu 109 euros, autan vous dire que je ne suis pas satisfaite de cette fin…

8/10

Excellent

14 Mar 2026

Mallory

Parking assez grand et gratuit. Restaurant attenant à l’hôtel. Personnel très accueillant.

Partner

10/10

Exceptional

03 Mar 2026

Françoise

Accès facile

4/10

Poor

22 Feb 2026

Eduardo

Al llegar al hotel, mi reserva no coincidía con la que tenía el hotel. Me he alojado unos 10 años en este hotel y parece que ha cambiado de gerencia. El mantenimiento es precario. Así, por ejemplo, una lámpara de mi habitación no funcionaba y la otra, fluorescente, parpadeaba constantemente. A pesar de pedir que lo arreglaran (cambiar una bombilla no parece una labor titánica), no se ha sustituido ninguna de las luces.
Los cuartos de baño merecen también un buen repaso.
Afortunadamente, el personal ha sido amable. El desayuno, impecable.

Friends

8/10

Excellent

20 Feb 2026

axel

Tres bien

4/10

Poor

16 Feb 2026

jean-marie

La chambre nous a semblé petite malgré que les dimensions étaient données lors de la réservation. Le lit double n'est pas bien grand non plus. Le petit déjeuner ne vaut pas son prix très élevé de 12€50 : à ce prix là il; n'y a pas par exemple de fruits frais et le jus de fruit n'est pas de grande qualité.

Partner

10/10

Exceptional

15 Feb 2026

William

Parfait

Self

4/10

Poor

28 Dec 2025

Johan

Dålig service och ingen restaurang öppen fast det stogcså på nätet.

Partner

8/10

Excellent

20 Dec 2025

Santiago

Muy ágil la entrada y salida
Personal amable

Leisure Family

8/10

Excellent

20 Dec 2025

CAROLE

Le parking facile d'accès mais pas si sécurisé que ça . Petit déjeuner simple mais correct . Chambre très petite surtout la douche . Personnel gentil .

Partner

10/10

Exceptional

18 Dec 2025

Océane

Très bien

Self

6/10

Pleasant

14 Dec 2025

Aires

Bom pequeno almoço

Partner

10/10

Exceptional

28 Nov 2025

Thierry

Bonjour, tout c'est très bien passé chambre correcte personnel très accueillant petit déjeuner excellent restaurant très correct, seul petit bémol le parking n'est pas sécurisé. Mais dans l'ensemble séjour excellent. Nous reviendrons avec plaisir

Business Partner

10/10

Exceptional

18 Nov 2025

Jose Angel

Habitacion limpia, baño renovado todo excelente.

4/10

Poor

17 Nov 2025

Angel

Seul point positif : la réceptionniste tres sympathique

Partner

4/10

Poor

10 Nov 2025

David

Pendant la nuit une personne est entrée dans notre chambre. Ceux qui fait le plus peur, c'est que sa clé ouvre notre porte.
Soit toutes les clés ouvrent toutes les portes. Ou il y a eu une erreur d'encodage mais ca serait vraiment pas de chance une coïncidence peu probable.

Partner

4/10

Poor

19 Oct 2025

Léo

Hôtel bas de gamme.
Vieillissant
Service très limité
Parking limité
Je ne recommande pas du tout le petit déjeuner
Peu de chose et rapidement épuisé…

Business Self

10/10

Exceptional

18 Oct 2025

Marie-Josée

Séjour

Oui c'était bien et petit déjeuner correct

Partner

10/10

Exceptional

12 Oct 2025

Virginie

Bon rapport qualité prix.

Petite chambre mais fonctionnelle et propre sans odeur de fumée de cigarette. Le lit était confortable. Il manque cependant des prises électriques car il y en a qu'une qui est normalement destiné au séche cheveux donc très mal placé pour les téléphones. Une serviette supplémentaire aussi serait appréciable.

Partner

10/10

Exceptional

12 Oct 2025

XAVIER

👏

10/10

Exceptional

11 Oct 2025

philippe

Chambre agréable , restaurant et petit déjeuner parfaits

Self

8/10

Excellent

01 Oct 2025

Chantal

Bien relativement calme, petit déjeuner un peu cher pour la prestation

Partner

10/10

Exceptional

23 Sep 2025

Françoise

Tout était parfais la réception au petit déjeuner

Partner

8/10

Excellent

22 Sep 2025

dave

Restaurant was niet open. Bar ook niet maar de vriendelijke receptioniste heeft toch een flesje bier geregeld. Ondanks de hoge prijs, 5 euro, was het erg welkom.

Business Self

8/10

Excellent

22 Sep 2025

Aída Eugeniaq

Lo que me gustó especialmente es la amabilidad del personal de recepción y lo que menos, la moqueta en la habitación y la falta de alternativa al desayuno buffet.

Leisure Pet

8/10

Excellent

14 Sep 2025

AM

Problème de chambre empestant la fumée : changement de chambre.
Dommage pour absence de restaurant le week-end car hôtel dans une zone industrielle : peut être prévoir un distributeur de produits alimentaires.

Partner

8/10

Excellent

13 Sep 2025

Danny

Ideaal als tussenstop

Leisure

8/10

Excellent

09 Sep 2025

Jean-Pierre

Bien dans son ensemble.

Partner

8/10

Excellent

02 Sep 2025

Verified traveler

Hotel d'entrèe de gamme

A l'arrivée, il m'a été demandé de payer pour le petit-déjeuner. J'ai dû insister pour ne pas le payer et après vérification, effectivement, l'hôtesse d'accueil a constaté qu'il avait été payé.
Ma chambre, pourtant supérieure, était en bout du couloir sur le rond-point et donc bruyant et réveillé dès 6h30 du matin avec le trafic.

Business

4/10

Poor

02 Sep 2025

REMI

Restaurant fermé , pas de repas , n'avons pas été informés , pas de remise sur le prix réglé à l'avanceet prevu pour hôtel avec restauration .

Partner

8/10

Excellent

29 Aug 2025

Auridis

Pause agréable sur le chemin des vacances

Chambre conforme a la description. Très bien pour faire une pose sur le trajet ses vacances.

Partner

10/10

Exceptional

28 Aug 2025

Alain

Beaucoup de positif sauf ... le prix !

Côté positif :
Petite chambre mais propre, agréable et bien insonorisée.
Petit-déjeuner copieux. Personnel agréable.
Côté négatif :
Hôtel situé dans une zone commerciale mais pour une étape, ce n'est pas important.
Le prix très conséquent pour ce type d'hôtel mais de toute façon, il n'y a pas beaucoup mieux aux alentours.

Partner

6/10

Pleasant

27 Aug 2025

Verified traveler

bagno dell'hotel: esperienza deludente

l'hotel risulta di vecchio stampo.
il bagno era datato e poco curato. Tutto era in platica dal pavimento alla doccia. L'aspetto generale era quello di un bagno con un bisogno di restyling. la pulizia della stanza accettabile.

Se sei alla ricerca di un hotel con bagni confortevoli e moderni, forse questo non è il posto giusto per te.

Per il resto la camera era abbastanza confortevole, con qualche piccola mancanza, esempio le prese erano lontane dai comodini.

Anche se per il soggiorno di una notte o due ci si adatta!!

Friends_and_family Friends

10/10

Exceptional

24 Aug 2025

Annette

Une nuitée en transit sur la route des vacances

Partner

10/10

Exceptional

22 Aug 2025

Claude

Séjour très bien si je repasse un jour par Bayonne j'irai dans cette hôtel

Partner

8/10

Excellent

15 Aug 2025

Angélique

Hôtel bien situé bon rapport qualité prix

L hôtel est bien situé accès rapide au plage ou au centre ville de bayonne ou Biarritz l hôtel est agréable dommage qu il y ai une odeur d humidité dans la chambre qui doit provenir de la moquette….

Friends_and_family Family

8/10

Excellent

11 Aug 2025

Stéphanie

Chambre correcte en confort mais avec un odeur de cigarette malgré les interdiction de fumer. L'odeur avait imprégné les oreillers. Autre point negatif, la salle de bain étroite, pas de crochet pour les serveittes et les vêtements. Malgré cela l'hotel est facile d'accès depuis l'autoroute et le personnel est acceuillant.

8/10

Excellent

10 Aug 2025

Oscar Luis

Personal muy atento

8/10

Excellent

08 Aug 2025

Celine

Hôtel convenable

Partner

8/10

Excellent

03 Aug 2025

Auridis

Bonne pause

Comme d habitude, nous aimons nous arrêter a cette hôtel en direction des vacances

Partner

10/10

Exceptional

28 Jul 2025

Pablo

Buena opción a 20 minutos de la zona turística de Bayonne

Leisure Partner

10/10

Exceptional

24 Jul 2025

Silvia

Repos mis voyage

Personnel toujours aussi aimable et professionnel, hôtel très propre et agréable.
Je recommande

Friends_and_family Friends

6/10

Pleasant

24 Jul 2025

Frederico

Boa localização, estacionamento bom, cama confortável! Ficamos duas noites, não trocaram as toalhas qdo voltamos da Rua tivemos que tomar banho com toalhas úmidas, banheiro apertado!

Friends_and_family Family

6/10

Pleasant

13 Jul 2025

Arlindo

Hôtel avec une odeur bizarre wvc pas clin couchage trop molle on n’a mal dormi dans le même prix il y à beaucoup mieux

Friends_and_family Family

8/10

Excellent

07 Jul 2025

Cristina

Bien arrivé accueil parfait chambre propre et tranquille.